Bought A Mint Cond. VS98510B - Verizon LG G3

I was really lucky to be able to snag a G3 like that. It's for my wife who presently has a basic phone on VzW. I rooted the phone and unlocked the bootloader, installed TWRP and did a nandroid backup after I set up all the apps, contacts, etc. that she'll need. Today the SIM arrived from Vz and it wouldn't activate. I had to call the number provided and they were able to get it activated. But, unfortunately, it immediately started to download a software upgrade which I couldn't stop. It's sitting there waiting for me to select install now or
later. My question is, what can I do to make sure I retain root and all the setup I've done on it? Can I erase the download and, if so, where can I find its storage location?

I guess that if you are root you can always remove the Update Center, is the VS985 a good one, I have a D851 but I see there are some VS985 on ebay, just curious if the Verizon ROM is not full of bloatware.

I managed to get out of the TWRP bootloop I eventually wound up in due to stupid stuff I tried to prevent the OTA. I also managed to retain root and the Kitkat OS. I plan to eliminate the Vz and LG bloat by installing Skydragom ROM that I loved on my old G3. I'll do that in a week or so. I currently use an LG US996 Unlocked and rooted but I still love the G3. Mint ones are hard to find and ones with stock 4.4.2 version OS even more difficult - but worth the premium price. Good luck!

PhoneBill said:
I managed to get out of the TWRP bootloop I eventually wound up in due to stupid stuff I tried to prevent the OTA. I also managed to retain root and the Kitkat OS. I plan to eliminate the Vz and LG bloat by installing Skydragom ROM that I loved on my old G3. I'll do that in a week or so. I currently use an LG US996 Unlocked and rooted but I still love the G3. Mint ones are hard to find and ones with stock 4.4.2 version OS even more difficult - but worth the premium price. Good luck!
Click to expand...
Click to collapse
I actually had one that I kept on 4.4.2 but I used it for the first time in a long time, put my SIM card in and it downloaded the software. I just kept ignoring the installation notification. Couple days later My seven-year-old installed it! Now my phone is bricked. Is there no going back to 4.4.2 I guess?

I had a mint G3 up until the other week when I broke the digitizer (not the LCD, just the touchscreen) on a roller coaster (lap bar). I jumped to the LG V30 and am, at this point, kind of happy that I broke my screen. The camera + screen time on the v30 are just mind bogglingly better than the G3 was. Amazing what skipping ahead like 7 generations of phones does for the libido! (G4, G5, G6, G7, V10, V20, V30)

Related

Bloat app question

This isn't a thread about which are safe to disable. Those already exist.
Anyway, got my G3 on Friday after returning my G2 for warranty purposes (Best Buy was out of the G2, so they offered me a G3 at no cost. Yay me.) Had it rooted within 15 minutes of getting home. As with every phone I've ever owned, I immediately began to delete bloat and unnecessary/unwanted system apps that I know are safe to remove. I didn't disable or freeze them, I actually deleted them with Root Explorer. However, unlike with each of my previous devices, this phone has no custom recovery so I didn't make a backup prior to my bloat purge. It then dawned on me just as I finished, I bet I need my system to be nearly stock, with all packaged apps included, in order to accept OTA updates.
Am I correct? If so I'm assuming I'll have to TOT back to stock to take an update - unless someone wants to upload a zip with all the apps in /system/app and /system/priv-app so I can individually add back in the one I deleted (I kid of course).
Just kind of curious here. I know how to return to stock, just looking to be prepared more than anything. Thanks all.
Fortunately you probably have at least a month to figure out how to deal with this.
If Verizon ever releases any OTA update to the G3, I plan to carefully consider whether to use the TOT method to reset the phone to stock and install the OTA, or not. Maybe for L.
They are certain to break stumpRoot, for example.
Sent from my VS985 4G using Tapatalk
trent999 said:
Fortunately you probably have at least a month to figure out how to deal with this.
If Verizon ever releases any OTA update to the G3, I plan to carefully consider whether to use the TOT method to reset the phone to stock and install the OTA, or not. Maybe for L.
They are certain to break stumpRoot, for example.
Sent from my VS985 4G using Tapatalk
Click to expand...
Click to collapse
Yes, I'm aware of this. Also, I know what I'm doing (went back to stock using the LG Flash Tool a few different times with my G2). I was just curious if I should be prepared to do so. This is my first phone without a custom recovery, so it's slightly uncharted waters for me. Had I just taken a moment to think about what I was doing I would have realized that freezing rather than deleting the apps was the smart choice. Thanks for the reply.

LG G3 random reboots 11cand then Back to 10b

ok I bought two brand new LG G3's on Verizon both rooted and stock roms.
Wife's run perfect...
Mine has random reboots. I first tried doing a full wipe reset and still did the same thing.
Then I unfroze everything and let it update to 11c to see if an update would help. Nope only got worse almost was unusable because it restarted alot.
So then I flashed it back to 10b and re-rooted and set it back up. All was good for a few days and then back to random reboots.
I hate to do it but I think I may have to call verizon and get it replaced.
Before I do this... Is there anything else I am missing to try???
I know they are just gonna give me a refurbished phone. I thought about just buying another new one...
More info...
I do have the wireless charging sticker on both LG G3's. I thought I read somewhere that it can cause issues???
So today I took the back cover off with the charging sticker and will run the phone for the day and see how it goes.
I do have a case over the phone still.
Nothing???
It seemed to get better but just rebooted on me today once. I was in the middle of texting when it did it.
The phone just shuts down and then restarts all on it's own.
I have never had a phone do this to me before.
I guess you can try and verify if it's the Rom or not by flashing another one. Since you're rooted and on 10b you can easily install twrp recovery with the flashify app and try flashing a different Rom. (Make a backup and clean flash) Try a stock based Rom if you want the phone to be how it is out of the box. Jasmine, Skydragon, and Beanstown are all stock based roms. You'll definitely get better battery life and performance over stock but still have all the stock features.
But if you've already flashed back to stock 10b and it's still randomly rebooting then you may just have a bad phone...and that sucks. Be sure to flash back to stock if you have to turn it in.
startswithPendswithOOH said:
I guess you can try and verify if it's the Rom or not by flashing another one. Since you're rooted and on 10b you can easily install twrp recovery with the flashify app and try flashing a different Rom. (Make a backup and clean flash) Try a stock based Rom if you want the phone to be how it is out of the box. Jasmine, Skydragon, and Beanstown are all stock based roms. You'll definitely get better battery life and performance over stock but still have all the stock features.
But if you've already flashed back to stock 10b and it's still randomly rebooting then you may just have a bad phone...and that sucks. Be sure to flash back to stock if you have to turn it in.
Click to expand...
Click to collapse
Yea I did think about doing that and probably still will.
Right now I am looking at just buying another LG G3 and keep this one for testing. If I can't ever get it to stop rebooting on it's own. I may mess with verizon for a replacement. I will keep what they send me if and only if it looks mint. I know they send you trash refurbished phones.
I bought these two LG G3 out of contract brand new (350 each). I don't goto verizon and buy phones and have not been in a contract in the last 15 years with them.
kendive said:
Yea I did think about doing that and probably still will.
Right now I am looking at just buying another LG G3 and keep this one for testing. If I can't ever get it to stop rebooting on it's own. I may mess with verizon for a replacement. I will keep what they send me if and only if it looks mint. I know they send you trash refurbished phones.
I bought these two LG G3 out of contract brand new (350 each). I don't goto verizon and buy phones and have not been in a contract in the last 15 years with them.
Click to expand...
Click to collapse
Did you try wiping the dalvik and cache?
Also you may have a defective phone. If it keeps rebooting even after a fresh install of 10B you might have a defective phone/battery.
tech_head said:
Did you try wiping the dalvik and cache?
Also you may have a defective phone. If it keeps rebooting even after a fresh install of 10B you might have a defective phone/battery.
Click to expand...
Click to collapse
Yes I tried wiping that and everything else...
I am pretty sure it's a defective phone. I ended up buying another one and then I will flash this bad phone back to stock and get a replacement from the big V...

LG Release Bootloader Unlocked - For G4 right now

http://www.androidbeat.com/2015/06/lg-launches-bootloader-unlock-tool-supports-g4/
So, they are releasing a bootloader unlocker for the G4 for right now. Let's hope they do it for the G3 as well? I'm sure they're only doing it for the G4 because it's the newest phone, so they're probably hoping to lure people off of their G3s to the new G4.
Farg that!
Oh well, for me right now, it's not that big of a deal. We do have bumping (for now), and as it is, right now I'm not bumped and I'm not rooted. First time in a long time that I haven't done that.
But, once the support for the G3 dwindles to nothing, it would be nice to have an officially unlocked bootloader as opposed to "bumping". Makes like easier if you ask me as far as rooting, flashing new ROMs (plus no longer would need "bumped" ROMs which are specific to the model you are on), etc.
I am still on bumped rooted debloated stock KitKat. The release of a boot loader unlock for the G4 does make it a more attractive device, for me, and LG a company I would consider buying from again. I do hope it comes to the G3 as well, soon, though our early devs did get around it.
I despise Verizon for a lot of reasons, though, the Lollipop update being a big one. I don't imagine they will ever allow LG to release a boot loader unlocked for the VS985.
Sent from my VS985 4G using Tapatalk
I just ordered my G4, and will have it on Friday. I see the Bootloader unlock tool only lists the European model, but hopefully it will work on my Verizon G4. :fingers-crossed:
spotmark said:
I just ordered my G4, and will have it on Friday. I see the Bootloader unlock tool only lists the European model, but hopefully it will work on my Verizon G4. :fingers-crossed:
Click to expand...
Click to collapse
hopefully it can, but doubtful. there was a similar manufacturer tool for my last moto, and it only worked on the non us models.
we had a hack for ours though
Knowing verizon history of locked bootloader there is very little chance this will work. Maybe the 1st version of the Verizon software will have some kind of loophole in it to make it work but highly unlikely.
Either way I'm glad the Verizon g3 had twrp so I'm running cm 12.1
I'd be more happy if Verizon just released a lollipop ROM that actually worked without all the bug.
The unlock tool asks for the IMIE ... so that means when you type that in it will see the region of the phone and stop there...I did the pre order through bestbuy and got a blue one. Pretty sweet phone.
I was reading a few things on LG's website and caution must be taken.
This is non-reversable. You cannot go back to a locked state. It must blow an eFuse or something, which is how I unlocked my Droid RAZR HD.
Once unlocked, DRM is no longer available. This can affect things such as streaming content from a provider that checks for the presence of DRM and will refuse to stream if it's not present. Not sure which streaming services this could affect, but it could and probably will prevent you from ever being able to stream from those services again, once they are identified.
Just a few things I read that made me reconsider this. So, bumping right now is the best bet and hopefully, that will continue to be possible when the next OTA comes out that should hopefully fix the WiFi sync issue. Of course, rooting is the other option to fix that, but I'm holding off on that until after the OTA comes out to see if that OTA is still rootable. If not, then I'll probably root and flash the fix for the WiFi sync bug as I'm pretty happy with the stock image. I really don't have a compelling reason for me to flash to a custom ROM, which I did on all my other phones. For me, the stock G3 is just fine and works great. I'm sure once the G3 no longer gets updated, I'll eventually either move to a new phone, or else, I'll start bumping and flashing custom ROMs to get me other features that aren't possible with the stock image.

To keep Root, or not to keep root... (help me decide)

I am currently fully rooted, running the latest jasmineRom. I liked the stock based kernal, had some nice features like tap to turn on, etc, and haven't dabbled in other roms such as CMMod, LiquidSmooth etc on the G3. Honestly I don't know if they have some of the features for waking the screen by tapping it that make the G3 usable without any front buttons, and changing roms and recustomizing / installing everything is a bit of a bear, so I haven't experimented with it.
My phone has the 5.1.1 update downloaded, keeps wanting to schedule it. (It actually tried to install itself, but I think TWRP prevented it from working). So now I am faced with the question of, what to do?
Do I let 5.1.1 install, and thereby gain Android Pay, which I did like, but lose root, which I enjoy for letting me debloat my phone? (Also G3 tweeksbox) Those are really the only things I've used root for. Do I experiment with other roms? (And then, how do I return to stock? Does TWRP prevent me from doing so, or would it get taken out in the update? I honestly don't know and have yet to find that information). I have read the Flash back to Stock using the KDZ method, which is actually how I rooted my phone to begin with, but it seems that is under the assumption I am running a stock rom / bootloader to begin with.
Just trying to get some input from people far more familier with this than I. If there is a way back to stock, including bootloader, what ROM would you recommend I try?
Thanks in advance!
Hi! Questions go in Q&A.
Be aware that if you take 5.1.1 that so far you *can't* root even if you want to, and you also can't currently downgrade.
If you're looking to return to completely stock including the recovery, so that you can take OTAs in the future, then flash the 24B KDZ with LG Flash Tool 2014. If you want to be rooted but be able to turn root off and on, you can do that with any, although I think Pay only works with stock. Another user on here just found out that merely temporarily deactivating root allowed him to use Pay just fine. Probably have to reboot in between turning it on and off - not sure.
Here are my thoughts on the subject: http://forum.xda-developers.com/showpost.php?p=63191071&postcount=135
Personally, I like rooting and twrp b/c of nandoid backups, debloating, removing ads and using titanium backup. I would feel truly lost without these options (and, to be perfectly honest, I love tinkering with electronics). If you decide to pass on the update for now, freeze system update using titanium backup, then wipe cache and that should remove the downloaded update in memory prior to installation . It's really a personal choice, but for me, I will likely stay where I am now rather than give up root.
The only reason I really rooted this phone was to get rid of bloat and fix the weak notification volume. I've never been one to jump aboard new updates as soon as they're released. Gonna wait it out and see if something happens with the root situation.
Decided I might as well try a custom rom, never used a custom rom on a phone, only tablets. Titanium backup and custom recovery are valuable tools, and decided it was worth the risk.
Went with Liquid Smooth, which I think has auto-updates ala CM Mod. So I get the benefits of 5.1.1, without the hassle of Verizon. Going to see what I think.
Thanks for the replies!
The update deactivates wireless charging. That was the deal breaker for me.
Edit: Turns out my wife and I both had a bad update. I used repair assistant and wireless charging is working again.
a2597 said:
Decided I might as well try a custom rom, never used a custom rom on a phone, only tablets. Titanium backup and custom recovery are valuable tools, and decided it was worth the risk.
Went with Liquid Smooth, which I think has auto-updates ala CM Mod. So I get the benefits of 5.1.1, without the hassle of Verizon. Going to see what I think.
Thanks for the replies!
Click to expand...
Click to collapse
Ive been running a CM12 based ROM for months now, it fixes almost everything wrong with the 5.0.2 update and with this update blocking root and downgrading, it seems CM12 based ROMS are the best choice for now.
timboger said:
The update deactivates wireless charging. That was the deal breaker for me.
Click to expand...
Click to collapse
Where did you hear that? A web search shows inconsistent functionality starting with v5.0 with various carriers, including one report of someone who tried everything to get it to work and couldn't, so he reassembled his phone and tossed it on the charger, and it started working.
DeanGibson said:
Where did you hear that? A web search shows inconsistent functionality starting with v5.0 with various carriers, including one report of someone who tried everything to get it to work and couldn't, so he reassembled his phone and tossed it on the charger, and it started working.
Click to expand...
Click to collapse
Sorry, I should of been clearer. The update to 35b, 5.1.1, will render wireless charging useless. It can not be rooted. If you decide to update then you will loose root until the devs can figure it out. That will have to wait until the kdz is available. I have been wireless charging since I got the phone and bought the new back from ebay. It has worked without fail until the latest update.
Clarification requested
timboger said:
Sorry, I should of been clearer.
Click to expand...
Click to collapse
I should have been clearer as well. I take it that you are saying that wireless charging stopped working on your VS985 phones when you upgraded to v5.1.1. That's distinct from saying that wireless charging no longer works when anyone upgrades the LG G3 to v5.1.1.
Certainly your one two data points are significant, but I'd like to know if it's confirmed that it won't work on other VS985 phones that upgrade to v5.1.1 (35B).
I'm tempted to go buy one of the charging backs and pads. Where did you get yours? I seriously considered it a year ago when I bought the phone, but the lack of a nice belt clip deterred me. How are you carrying the phone (eg, belt clip or what)?
Edit: I was told that the charging back made the phone thicker. However, a little research seems to suggest that's only true for Verizon's "Circle case" (eg, a combined front and back), which I don't need. Someone even reported that they just cut off the front case, and then it fit their belt clip holder. Also, another reporter said that it charged much slower. Comments on all of this?
DeanGibson said:
I should have been clearer as well. I take it that you are saying that wireless charging stopped working on your VS985 phones when you upgraded to v5.1.1. That's distinct from saying that wireless charging no longer works when anyone upgrades the LG G3 to v5.1.1.
Certainly your one two data points are significant, but I'd like to know if it's confirmed that it won't work on other VS985 phones that upgrade.
I'm tempted to go buy one of the charging backs and pads. Where did you get yours? I seriously considered it a year ago when I bought the phone, but the lack of a nice belt clip deterred me. How are you carrying the phone (eg, belt clip or what)?
Edit: I was told that the charging back made the phone thicker. However, a little research seems to suggest that's only true for Verizon's "Circle case" (eg, a combined front and back), which I don't need. Someone even reported that they just cut off the front case, and then it fit their belt clip holder. Also, another reporter said that it charged much slower. Comments on all of this?
Click to expand...
Click to collapse
I have the vs985 on verizon, purchased about 1 week after it's release. It is rooted since stump and I have run either Jasmine or skydragon (currently sd5.0/4.2 kernel) . I purchased the charging sticker (available on ebay at the time). I was able to put the sticker onto the original back of the phone and wirelessly charge it both with a circle case (US lgg3) and without. I also bought a Korean circle case that had a charging sticker built into it. I removed the european charging sticker and replaced that one with one of the ones that I purchased on ebay (again, for US, wireless charging) and that worked as well (did not need the original oem back in this situation as the circle case back served as phone back, again this worked on a US wireless charger perfectly (I have a tylt). Never used a belt clip, but hope that this provides you with some useful information. Charging was complete and never slow.
a2597 said:
I am currently fully rooted, running the latest jasmineRom. I liked the stock based kernal, had some nice features like tap to turn on, etc, and haven't dabbled in other roms such as CMMod, LiquidSmooth etc on the G3. Honestly I don't know if they have some of the features for waking the screen by tapping it that make the G3 usable without any front buttons, and changing roms and recustomizing / installing everything is a bit of a bear, so I haven't experimented with it.
My phone has the 5.1.1 update downloaded, keeps wanting to schedule it. (It actually tried to install itself, but I think TWRP prevented it from working). So now I am faced with the question of, what to do?
Do I let 5.1.1 install, and thereby gain Android Pay, which I did like, but lose root, which I enjoy for letting me debloat my phone? (Also G3 tweeksbox) Those are really the only things I've used root for. Do I experiment with other roms? (And then, how do I return to stock? Does TWRP prevent me from doing so, or would it get taken out in the update? I honestly don't know and have yet to find that information). I have read the Flash back to Stock using the KDZ method, which is actually how I rooted my phone to begin with, but it seems that is under the assumption I am running a stock rom / bootloader to begin with.
Just trying to get some input from people far more familier with this than I. If there is a way back to stock, including bootloader, what ROM would you recommend I try?
Thanks in advance!
Click to expand...
Click to collapse
I don't understand the issue.
I have an LG G3 with TWRP, Xposed and root; I can use Android Pay.
I had to jump through hoops but I can use it. Adding cards is a pain, but I can do that too.
To get it working you have to temp-unroot.
Install and configure Pay.
Re-enable root.
You will need to install Xposed and the module that provides cloaking for root, for Pay called -> No Device Check http://repo.xposed.info/module/com.pyler.nodevicecheck
Now you should be able to use Android Pay.
Jasmine 9.0 is out. I'd try that out. Its 5.1.1 with root
xdabbeb has the 35b bootstack that can be flashed to get advanced calling features working. Read about it.

Has anybody here had their phone repaired via Verizon's Asurion insurance?

I'd paid $180 in Asurion phone insurance as part of my Verizon plan over the last 18 months I've had my G3, and I think it may be time to finally use it.
Some time within the past several days, it appears I must have pressed too hard on my screen at some point because now, when the screen is dark/black, there is a reasonably noticeable 'smudge' (for complete lack of a better word) inside my screen that is a lighter color than the rest of everything else. I can't really seem to think of the correct words right now to describe it, but it's basically what you'd imagine would happen when you press a screen too hard. The fortunate thing is, it's really only noticeable when the screen is dark, but it's still enough to drive me nuts.
I had a few questions about Asurion. ~3 years ago, I paid my $100 deposit and sent my old Galaxy S3 in because I broke the screen. They sent me back a brand new phone. It was sealed in the original stock box and it came with everything a new phone does (headphones, cable, charger, all the paperwork.) Plus the phone was very clearly not a refurb; it was flawless. I was under the impression I was meant to either have the screen repaired on my phone or get a refurb, but I absolutely got a brand new phone. Maybe I was lucky.
But I understand that my experience likely wasn't typical. So I want to know, from people who have sent their faulty/broken phones in to Asurion:
- Did they fix your problem and send your old phone back? Or,
- Did you get a refurb? Or,
- Did you get a new phone?
Normally, I wouldn't care, but my serious concern is that I might get a new or refurb phone that has an updated OS. This brings me to my next question(s).
- If I get a new/refurb phone back from Asurion that is running 47A or something else relatively new, will I still be able to unlock my bootloader, install TWRP, root, and just generally get everything back to the way I have it now, loaded with customization and modifications? Or do the newer G3 updates keep the phone locked down permanently, in which case I'll be SOL? What's the most recent software update to which I'll be able to make all of my modifications to?
Sorry for the wall of text, but I just want to make sure I get everything cleared up. I would really like to get this screen issue repaired ASAP, but if there's any chance at all that I'll be stuck on stock un-rooted forever when I get the phone back, I'm not going to take that chance. But if it's trivial to unlock the bootloader, install TWRP, and root the newer updates like 47A, I'll be sending my phone in ASAP.
Thanks.
I haven't used Asurion since about 2009 so can't say much.
I can say that it doesn't matter what stock ROM a replacement would come with, including up to the latest which is 47A, you won't be stuck. Just flash the 10B TOT using the .DLL that was extracted from the 35B KDZ, root with the Stump app, install TWRP with TWRP Manager from the Play Store and flash whatever you want.
This might be a little late for you but had to replace my verizon vs985 lg g3 back in December. I paid my $100 copay, and Asurion sent me refurb. Even when it looks like a retail phone it's usually a refurb unless the phone is brand new and they haven't gotten any bad ones back to fix up. Asurion doesn't have a repair department. This is the first smartphone I've gotten through asurion, back in the days of flip phones I got a bunch of replacements and often I had to get 2-3 before I got a refurb that actually worked. This g3 worked ok on the first try, although I do have one weird rebooting issue, that started a week after I got it, and recently got way worse may or may not be hardware related, theoretically they should send me another refurb if it is hardware under their warranty(without another copay), but I have a feeling getting them to honor it will be a battle.
It came with Lollipop at the time, i forget if it was 5.0.1. or 5.1.1.
madmax988 said:
This g3 worked ok on the first try, although I do have one weird rebooting issue, that started a week after I got it, and recently got way worse may or may not be hardware related, theoretically they should send me another refurb if it is hardware under their warranty(without another copay), but I have a feeling getting them to honor it will be a battle.
Click to expand...
Click to collapse
If I were you, before bothering try anything else I would restore to stock using the 10B TOT, because TOTs flash more partitions than KDZs and can fix weird issues that flashing KDZs and other ROMs can't.
roirraW "edor" ehT said:
If I were you, before bothering try anything else I would restore to stock using the 10B TOT, because TOTs flash more partitions than KDZs and can fix weird issues that flashing KDZs and other ROMs can't.
Click to expand...
Click to collapse
My refurbished phone is stock never rooted never flashed verizon vs985 currently on 5.1.1. It reboots only during phone calls. Do you think rooting it and doing all that stuff you suggested, would be of any use to me?
madmax988 said:
My refurbished phone is stock never rooted never flashed verizon vs985 currently on 5.1.1. It reboots only during phone calls. Do you think rooting it and doing all that stuff you suggested, would be of any use to me?
Click to expand...
Click to collapse
I understand that. You don't have to root it - rooting isn't involved in what I'm suggesting; it's using official LG ROM files and the Windows software necessary to flash them. I'd flash the 10B TOT using the .DLL that's extracted from the 35B KDZ. Then I'd test the situation you describe while still on 10B and see if it reboots. If it doesn't, I'd flash the 47A KDZ and test it again.
Edit: unless you don't have the original USB cable. Always use the original USB cable that comes with a device when new to flash a phone from a PC.
Click to expand...
Click to collapse
There's no way of knowing if whoever actually refurbed the phone did what they should in order to return the software to a pristine condition. They obviously didn't QC their effort very well. It's possible they didn't even do anything to the phone. There's also no way of knowing if the person who owned the phone before it was refurbished ever rooted it. Even if they had (for example) flashed the 35B KDZ before they refurbished it (it's common to return to stock unrooted before turning a phone in under warranty), flashing KDZs doesn't solve as much as flashing TOTs does.
A couple of months ago I was having consistent weird issues that wouldn't go away no matter what ROM I flashed while rooted, or what KDZ I flashed. It wasn't until I flashed the 10B TOT that the issue went away - from there I was able to do again whatever I wanted (flashing ROMs, KDZs) without the issue returning.
Or you can exchange for another refurb and take a chance that you might get yet another different or worse half-effort fixed phone.

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