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Ok so i got my Lumia 920 via Bestbuy Mobile but it's an ATT phone.
As far as i know i'm still supposed to get the free charging plate ( i know it's on back order atm)
But I have yet to get any confirmation as to if I'm getting a plate or not.... any ideas? I've been through customer support multiple times with limited success, they either don't speak English or don't have any clue about the promotion (its on ATT's 920 page in huge red letters -___-)
I had to called AT&T after I got my phone to place an order for the free charging plate, I never got any confirmation and 2 weeks later it just showed up.
LordGreylock said:
I had to called AT&T after I got my phone to place an order for the free charging plate, I never got any confirmation and 2 weeks later it just showed up.
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So you just called ATT tech support and told them you bought a Nokia Lumia 920 from bestbuy mobile and you never got your charging plate? I've already called a few times but att said i have to go through bestbuy and bestbuy doesn't know anything about the promo
Vacross said:
So you just called ATT tech support and told them you bought a Nokia Lumia 920 from bestbuy mobile and you never got your charging plate? I've already called a few times but att said i have to go through bestbuy and bestbuy doesn't know anything about the promo
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You request it directly through Nokia, but you have to wait 2 weeks for your IMEI to show up in their system (so they can be sure you don't take the phone back).
http://www.nokiafreecharger.com/claims/register
the link says for UK residents only can you confirm it is also for usa (and hopefully canada )
greyhulk said:
You request it directly through Nokia, but you have to wait 2 weeks for your IMEI to show up in their system (so they can be sure you don't take the phone back).
http://www.nokiafreecharger.com/claims/register
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That's only for the UK, the free charger deal here in the US is done through AT&T.
californiarailroader said:
That's only for the UK, the free charger deal here in the US is done through AT&T.
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Do you know how to go through att if you bought it through Bestbuy Mobile? (it's still an att phone)
Vacross said:
Do you know how to go through AT&T if you bought it through Bestbuy Mobile? (it's still an AT&T phone)
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Click to collapse
You know, I'm not sure, did Best Buy say anything about it when you bought it? I would contact them, I've bought phones through them and they are really good about taking care of you. I got mine today from AT&T by the way, so cool to plop it down and charge, look, no wires ma! lol
californiarailroader said:
You know, I'm not sure, did Best Buy say anything about it when you bought it? I would contact them, I've bought phones through them and they are really good about taking care of you. I got mine today from AT&T by the way, so cool to plop it down and charge, look, no wires ma! lol
Click to expand...
Click to collapse
Bestbuy didn't say anything, they thought i had to go through ATT. Im going to bug ATT again today and ask for a free one if i give them the info for the phone(i still have the box and all that). I don't want to buy a 40 dollar charger im supposed to get for free :|
i think people who ended up buying from best buy had to force them to match the ATT offer to get it, ATT won't honor it unless you buy it from them iirc.
ATT was so confused about their own offer when they launched the phone though that i ended up with 2 free plates instead of one.
go poor planning!
adiliyo said:
i think people who ended up buying from best buy had to force them to match the ATT offer to get it, ATT won't honor it unless you buy it from them iirc.
ATT was so confused about their own offer when they launched the phone though that i ended up with 2 free plates instead of one.
go poor planning!
Click to expand...
Click to collapse
well i got it via best buy mobile... so technically it's still through ATT, came with the ATT sim and ATT box and such. I don't see why it's so hard to get the damn order placed... i have the phone, i have the recipe, i have all the numbers corresponding to the phone.
ATT is still confused about the wireless charger offer. I spent 50min on the phone 2 days ago and they claim they couldn't order the yellow at all, so I had to order the black charger. To my surprise, it shipped same day and I received it within 24hrs. What sucks is they won't let me cancel my other order for a red one as I'm tired of waiting. I doubt it will ship this year which im getting more annoyed by the day.
Sent from my RM-820_nam_att_100 using Board Express
Looks like my red charger finally shipped. We'll see if its actually red. Almost a month waiting so I'm. Looking forward to it.
Sent from my RM-820_nam_att_100 using Board Express
lesd777 said:
Looks like my red charger finally shipped. We'll see if its actually red. Almost a month waiting so I'm. Looking forward to it.
Sent from my RM-820_nam_att_100 using Board Express
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Good to hear!
At&t sent me mine, I bought through best buy and called customer care later and they were very helpful and quick to send it out, my charger and replacement warranty phone will be here tomorrow both in red even though I originally bought black they swapped color for me when my black phone crapped out on me
Sent from my Nexus 4 using xda premium
lesd777 said:
Looks like my red charger finally shipped. We'll see if its actually red. Almost a month waiting so I'm. Looking forward to it.
Sent from my RM-820_nam_att_100 using Board Express
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Click to collapse
I just got my charger plate today. I ordered red, but they sent me a black one along with a note stating:
"Thank you for your purchase of the Nokia Lumia 920. Please find your FREE wireless charging plate enclosed. Regrettably, due to the popularity of the Lumia 920 and inventory constraints this Holiday season, we are unable to fulfill your choice of color for the charging plate. We wanted to ensure that you got to enjoy all the great benefits of wireless charging before the Holidays."
I ordered back almost 1 month ago too.
Got mine today it was black too, have a red phone no big deal though, just glad I got one for free
Sent from my Nexus 4 using xda premium
Vacross said:
well i got it via best buy mobile... so technically it's still through ATT, came with the ATT sim and ATT box and such. I don't see why it's so hard to get the damn order placed... i have the phone, i have the recipe, i have all the numbers corresponding to the phone.
Click to expand...
Click to collapse
I got my Lumia 920 and was told to re-order the wireless charger for free 15 days after the day I purchased on November 15, 2012. I called the ATT customer service on Dec 17. They told me that the wireless charger is not free and it is sold at 49 dollars. I was confused and the customer service told me that my account indicated 49 dollars to be charged for this wireless charger. Therefore, I just told them to cancel this order and credit this amount back to my account.
Mine came in black too with an apology letter, but I actually prefer the black charger
Sent from my RM-820_nam_att_100 using Board Express
lesd777 said:
Mine came in black too with an apology letter, but I actually prefer the black charger
Sent from my RM-820_nam_att_100 using Board Express
Click to expand...
Click to collapse
got same from ATT...
told them unacceptable and they said red available first of year... will send back black when red gets here....
Has anyone else ordered the Tylt Vu charger during the Cyber monday deal?
They have yet to ship my order and when I look at my order history it shows nothing.
polo2883 said:
Has anyone else ordered the Tylt Vu charger during the Cyber monday deal?
They have yet to ship my order and when I look at my order history it shows nothing.
Click to expand...
Click to collapse
I know they were having tons of site issues. When I tried to order the VU charger in black, it would add 2 other color chargers automatically. And when I removed the 2 that it added it would add something else. It was a mess. So to answer your question, I wasnt able to order anything. I did email them about the issues but never received a response back.
Good luck!
jackwins said:
I know they were having tons of site issues. When I tried to order the VU charger in black, it would add 2 other color chargers automatically. And when I removed the 2 that it added it would add something else. It was a mess. So to answer your question, I wasnt able to order anything. I did email them about the issues but never received a response back.
Good luck!
Click to expand...
Click to collapse
Same experience here. Never tried emailing. They definitely got nailed on CM.
toenail_flicker said:
Same experience here. Never tried emailing. They definitely got nailed on CM.
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Click to collapse
i ordered one from T-Mobile a couple days before CM, but I am still waiting on my wireless receiver
Totally forgot I ordered this thing on Cyber Monday. No confirmation, or details about my order are available.
Time to give them a call.
Keep in mind that they ship USPS no tracking. Orders may have gone out and you not know.
been wondering the same thing, no shipping info no nothing!!! ordered during cyber monday too!
New to the Wireless charging... What else do I need to order besides this in order to use wireless charging on my NOTE 3
Mr. Moe said:
New to the Wireless charging... What else do I need to order besides this in order to use wireless charging on my NOTE 3
Click to expand...
Click to collapse
A receiver. Great thread and info here:
http://forum.xda-developers.com/showthread.php?t=2438168
No need to read all, though there is great info throughout. Just watch the frequent posters and the receivers they purchased.
I have gotten a response from them but all they keep saying is they got the order and it will ship soon. It looks like its outsourced to another company.
But overall customer service is just as bad as SPIGEN.
I had the same thing happen. I order on cyber monday. I added one VU to the cart and clicked submit and saw that 3 other VUs were also ordered. I emailed customer support that i need only one. I checked back after 3 days and saw that the order was cancelled. I emailed customer support again and they said yes order has been cancelled due to system issues and they gave me a 50% off coupon code (but it was valid only for one day). I used the coupon and placed a fresh order.
polo2883 said:
I have gotten a response from them but all they keep saying is they got the order and it will ship soon. It looks like its outsourced to another company.
But overall customer service is just as bad as SPIGEN.
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Click to collapse
Odd. I've had excellent service from them so far. They aren't Amazon, but their commitment to satisfaction is the same. It is the holidays.
---------- Post added at 12:25 PM ---------- Previous post was at 12:22 PM ----------
bravisha said:
I had the same thing happen. I order on cyber monday. I added one VU to the cart and clicked submit and saw that 3 other VUs were also ordered. I emailed customer support that i need only one. I checked back after 3 days and saw that the order was cancelled. I emailed customer support again and they said yes order has been cancelled due to system issues and they gave me a 50% off coupon code (but it was valid only for one day). I used the coupon and placed a fresh order.
Click to expand...
Click to collapse
I thought about emailing my guy there about it, but decided to let it go. It's not the last promo they'll have and I have one already.
polo2883 said:
I have gotten a response from them but all they keep saying is they got the order and it will ship soon. It looks like its outsourced to another company.
But overall customer service is just as bad as SPIGEN.
Click to expand...
Click to collapse
I had quite the opposite experience with them. Thought they had fantastic customer service. I ordered through T-mobile, had the cycling issue, I contacted them and they sent me a new one which I received in 4 days free of charge. I imagine they are just a bit swamped recently.
I ordered two but got no email or anything.
Edit: looks like I did get an order confirmation email back on the 2nd. Still no shipping notice or other sign of it. I also never got an answer from their Cyber Monday face-saving support page (I intended to order more of thier products at 50%-off).
I ordered at 0730 Dec 2, on Dec 7 I emailed because of no tracking info. I never got a reply, but as of yesterday I can go to their tracking link and see a USPS tracking # that leads to the USPS details. Tylt got my order on the 2nd, shipped on the 8th, and the estimated delivery date is Dec 16. Worse service than Spigen, but a big discount. If the charger works correctly I'll still recommend them.
Sent from my Nexus 10 using xda app-developers app
gnik luap said:
I ordered at 0730 Dec 2, on Dec 7 I emailed because of no tracking info. I never got a reply, but as of yesterday I can go to their tracking link and see a USPS tracking # that leads to the USPS details. Tylt got my order on the 2nd, shipped on the 8th, and the estimated delivery date is Dec 16. Worse service than Spigen, but a big discount. If the charger works correctly I'll still recommend them.
Sent from my Nexus 10 using xda app-developers app
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Click to collapse
Ordered around 3pm ET on Dec 2. Still no shipping. I think they use Technocel to do their order fulfillment. Might be time to find a new fulfillment service.
Tylt doesn't seem to send you any updates besides the order confirmation. I e-mailed their customer service last Friday before mine shipped and they got back to me within the hour. They pretty much said they received a lot of orders and they have been having trouble with their site so it was taking a while to process everything.
The best thing to do is just look under shipment tracking on their website. Whenever they actually ship the chargers, the page updates with a tracking number. Pretty much the only way to know if/when it shipped.
I already got mine couple of days ago. Ordered on cyber Monday as well.
Sent from my SAMSUNG-SM-N900A using Tapatalk
Official Samsung back cover + TYLY Vu
It charges well, fast. Stops at 100%, fully charged notification icon and doesn't drain. Everything seems fine except below.
Sometimes it disconnect and reconnect by itself. I guess it changes which coil to use because of design flaw? It happens very seldom and not annoying. But I wouldn't recommend this product to others. I would rather go with sammy official charger.
Probably going to cancel my order today. They keep saying its shipping tomorrow and its not.
I got this email today after I tried to get the 200GB SDHC and battery promo but was off by a couple days:
Does it seem legit? I think so. Anyone else miss the promo by a few days? Try this if so....
Good Morning,
Thank you for purchasing the LG V10 and for your interest in our 200GB microSD card and battery bundle promotion. Unfortunately the promotion expired before you purchased your LG V10. However, we still want you to bundle up for winter and get more power on the go with a second battery and charging cradle, a total bundle value of over $65.00. If you’d like to receive this bundle (second battery and charging cradle), please provide the following information and attach the two proofs of purchase (receipt of purchase and picture of IMEI #) and reply back to [email protected] by 01/08/2015.
Date Purchased:
First Name:
Last Name:
Phone Number:
Address Line 1:
Address Line 2 (apartment, building, suite, floor, etc.):
City:
State:
Zip code:
IMEI # (found near the UPC Code on package):
Wireless Carrier:
Retailer:
Please note that we must receive your response before 01/08/2015 in order for us to process your request.
All the best,
LG Electronics, Inc.
Click to expand...
Click to collapse
You're way late. It was due 1/8/2015.
chrisingrassia said:
You're way late. It was due 1/8/2015.
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Click to collapse
Woha! I didn't even catch that. I hope it is a typo!
I'm a bit weary if no-one else gets this offer... Is the respond-to address valid do you think? I forwarded this to [email protected] to see if it is legit and what to do about that incorrect date.
Thanks!
I believe that date should be 2016. You are way late for the 200GB sdcard, you needed to purchase the phone by November 15th and sent in your promo info by November 30th.
emtownsend said:
Woha! I didn't even catch that. I hope it is a typo!
I'm a bit weary if no-one else gets this offer... Is the respond-to address valid do you think? I forwarded this to [email protected] to see if it is legit and what to do about that incorrect date.
Thanks!
Click to expand...
Click to collapse
Probably just a typo
Give it a shot, let us know.
I sent them the info. I'll let you know what happens!
I got this email as well. I will be sending my info in tomorrow. Mine says I must have it to them by Dec. 31st 2015
Sent from my VS990 using Tapatalk
I got the same email on Monday saying it was due 1/8/15, and then yesterday morning I got another one that said it was due 12/31/15. I sent it in immediately so if I hear anything I'll try to post back for an update as well.
How did you submit late?
I purchased on the 28th...
Anyone get anything from this? I've not heard a thing since I sent my info in.
Sent from my VS990 using Tapatalk
emtownsend said:
Anyone get anything from this? I've not heard a thing since I sent my info in.
Sent from my VS990 using Tapatalk
Click to expand...
Click to collapse
I haven't heard or received anything yet either. I think the promo said 6-8 weeks to process the paperwork though didn't it?
dablobb said:
I haven't heard or received anything yet either. I think the promo said 6-8 weeks to process the paperwork though didn't it?
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Click to collapse
Yeah, I was just being impatient I guess. I haven't even received my $100 Visa card yet. Again, just impatient.
I too am waiting on the 100$ rebate, and cradle/battery. I did go back to the site to check status and it shows approved but not sent yet.
Sent from my VS990 using Tapatalk
Hey! Got my shipping notification today for my battery and charging cradle! Just to follow up...
My wife and I preordered the G5 through ATT using the BOGO deal.. I see on the LG site if you preorder (carrier variants included) you get the battery and cradle charger when you preorder..
Question is, will we be eligible for that also since we used the BOGO deal in ATT? I don't see anywhere on the site to where I can submit my preorder number..
Or will it come with the phone?
For the G4, I had to send a photo of the receipt plus my contact information. I'd assume they're waiting for release before they start accepting offers.
I wouldn't see why you couldn't claim a set for both phones. I believe the BOGO is an AT&T promotion whereas the battery/cradle is an LG promotion.
Thanks man. That's what I figured but can't find any solid info. I remember for my G4 it was all through LG site and send them pic if receipt and serial number to get the battery and cradle.
The pre-orders here in Luxembourg and also Germany (I believe) do not include a cradle or battery. All that is available as of right now is the camera module. MAybe more after the G5 starts delivering?
So for those who bought n7 from kjiji or craigslist and have no bill of sale, apparently you can email [email protected] and get a replacement for your n7. No refund unless you got a bill of sale. Has anyone tried this? I sent them an email for my n7 so we will see what happens. Here is their reply so far:
"Dear Valued Customer
Thank you for contacting Samsung Note7 Exchange and Refund Support Team.
In order to process your request, please provide the following information:
Name:**
Address:*******
Phone Number:**
Email:*
Model Number:**
IMEI:***
Place of Purchase:*****
For a full refund of your Note7 device, we will require a Bill of Sale. Customers eligible for a refund will be shipped a pre-paid-address box to return Note7 devices. Once we receive all returned devices a refund will be issued. This will take approximately 2-4 weeks based on the agreement date. Agreement date is reflective on the date that your device is shipped back.
If you do not have a bill of sale then you may qualify for a Galaxy S7 or S7 Edge exchange*. Customers eligible for an exchange will be shipped a pre-address box to return Note7 devices. Once we receive all returned devices a refund will be issued. This will take approximately 2-4 weeks based on the agreement date. Agreement date is reflective on the date that your device is shipped back. *Based on product availability and customers eligibility.*
Note: If your device was not purchased from an authorized Canadian Carrier and Retailer promotional offer will not be provided. Promotional offer is specific to each Carrier and Retail partner.
Please allow for 2 business days for your request to be processed once all of the above information is provided.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.* As a recalled product, it is mandatory that all Note7 original and replacement devices be returned.
For Note7 general return inquiries, Canadian customers should contact 1-855-747-6520.
Thank you for your cooperation,
Samsung Note7 Exchange and Refund Support Team"
Update: so Samsung got bk to me and I can exchange my n7 to s7 edge.. Yay
"Dear Valued Customer,
*
Thank you for contacting Samsung Note7 Exchange and Refund Support Team.
*
Your case is categorized under 3rd party purchase; which means you purchased your device from an unauthorized reseller (for example: Craigslist, Kajiji, EBay, Private seller) that only qualifies for a Galaxy S7 Edge exchange.
*
We will ship a pre-paid- address box to your shipping address so you can promptly return your Note7 recalled device to Samsung as instructed.
*
Once we receive your Note 7 device through our system, we will promptly issue you a new S7 Edge device as an exchange.
*
This will take approximately 2-3 weeks based on the agreement date.
*
The agreement date is reflective on the date that your device is shipped back to Samsung."
Nov 23 Update 2 got the shipping box from enr support and sent my n7 today. Let's see how long it takes for them to send me my replacment s7 edge.
Update Dec 21 got an email from Samsung that they received new stocks and will ship my replacement in couple of days. This makes it exactly a month since i sent my N7 for replacement.
that is correct as far as i know.
I have bought another note 7 aside from my own for a friend. Unfortunately was not able to unlock it.
They gave her the same email for exchange. I will wait for few more people on the unlock code if it is unsuccessful then we will have to return the device to samsung and get s7 edge+100$ gift card.
As for my personal note 7, even tho it has 60% battery im keeping this until the end.
Now as far as the program itself and whether or not you get the return, i do not know. Keep us updated if you go for it before i do.
Own31 said:
that is correct as far as i know.
I have bought another note 7 aside from my own for a friend. Unfortunately was not able to unlock it.
They gave her the same email for exchange. I will wait for few more people on the unlock code if it is unsuccessful then we will have to return the device to samsung and get s7 edge+100$ gift card.
As for my personal note 7, even tho it has 60% battery im keeping this until the end.
Now as far as the program itself and whether or not you get the return, i do not know. Keep us updated if you go for it before i do.
Click to expand...
Click to collapse
Will do. I would have kept mine too and don't mind the 60% battery cap but i hate the annoying popups. Plus sooner or later they will blacklist and I can't afford to buy another phone.
I bought one off of Kijiji, and I want to return it to Samsung for an exchange since Rogers won't let me return it to them - but what if the guy who sold it to me already returned the original one to Samsung? Mine has a green battery, so I know it's a replacement device.
I'm just worried about sending my $1000 phone to Samsung and having them say that they already sent the other guy an S7!
KWoods41 said:
I bought one off of Kijiji, and I want to return it to Samsung for an exchange since Rogers won't let me return it to them - but what if the guy who sold it to me already returned the original one to Samsung? Mine has a green battery, so I know it's a replacement device.
I'm just worried about sending my $1000 phone to Samsung and having them say that they already sent the other guy an S7!
Click to expand...
Click to collapse
aren't those two different phone completely, with dif IMEI etc.
Note 7 is a Note7, Samsung wants to get them back asap, right?
So to me it should not matter. You do have a point and jope you're are wrong.
KWoods41 said:
I bought one off of Kijiji, and I want to return it to Samsung for an exchange since Rogers won't let me return it to them - but what if the guy who sold it to me already returned the original one to Samsung? Mine has a green battery, so I know it's a replacement device.
I'm just worried about sending my $1000 phone to Samsung and having them say that they already sent the other guy an S7!
Click to expand...
Click to collapse
Send them email and they will determine whether you are eligible for a replacement or not only then they will send you a box to return the device. Im waiting for my confirmation email atm to see if they will qualify me for replacement or not. If no then f them lol i wont send them my n7 ?
P. S mine is the original n7 not the replacement
If you guys get the 60% battery capp downgrade your firmware to the original one i do it all the time you can get the firmware from sammoible website
KWoods41 said:
I bought one off of Kijiji, and I want to return it to Samsung for an exchange since Rogers won't let me return it to them - but what if the guy who sold it to me already returned the original one to Samsung? Mine has a green battery, so I know it's a replacement device.
I'm just worried about sending my $1000 phone to Samsung and having them say that they already sent the other guy an S7!
Click to expand...
Click to collapse
joseph- said:
If you guys get the 60% battery capp downgrade your firmware to the original one i do it all the time you can get the firmware from sammoible website
Click to expand...
Click to collapse
Yeah ofcousre under normal conditions lol. Not in this case.
Imho you're lucky to have received an answer that quickly. Or maybe I'm just unlucky. Here is a list of my interactions with Samsung Customer support so far:
-Chat support saying she will transmit my information to the exchange team and I should receive an email from them "as soon as possible"
-Phoning Samsung Canada, who said (at the time) they couldn't do anything if I bought the phone on Kijiji.
-Phoning the Note 7 Return number, who took my infos and said they would transmit it to Samsung Canada exchange team (even if I said chat support had already done so).
-After two weeks, having another chat support who did the same thing but was unable to tell me if I had a support ticket ongoing.
-Samsung Office of the President customer support complain, received a confirmation email saying they would answer the next business day... 10 business days later, they still haven't.
-Another chat support who FINALLY informed me of the existence of the enrsupport email adress for Note 7 exchange. Sent them an email the same day as you (except in the morning). Didn't get an answer yet.
Any tips? Should I just wait? They never wanted to say how long was "as soon as possible", but seeing they seem to have been more reactive with other people... I just dunno what to do.
alenym said:
Imho you're lucky to have received an answer that quickly. Or maybe I'm just unlucky. Here is a list of my interactions with Samsung Customer support so far:
-Chat support saying she will transmit my information to the exchange team and I should receive an email from them "as soon as possible"
-Phoning Samsung Canada, who said (at the time) they couldn't do anything if I bought the phone on Kijiji.
-Phoning the Note 7 Return number, who took my infos and said they would transmit it to Samsung Canada exchange team (even if I said chat support had already done so).
-After two weeks, having another chat support who did the same thing but was unable to tell me if I had a support ticket ongoing.
-Samsung Office of the President customer support complain, received a confirmation email saying they would answer the next business day... 10 business days later, they still haven't.
-Another chat support who FINALLY informed me of the existence of the enrsupport email adress for Note 7 exchange. Sent them an email the same day as you (except in the morning). Didn't get an answer yet.
Any tips? Should I just wait? They never wanted to say how long was "as soon as possible", but seeing they seem to have been more reactive with other people... I just dunno what to do.
Click to expand...
Click to collapse
It took awhile for me too to get a reply from them... 3days. But the first email was right away... Asking for info...automatic. Just wait a bit they will get to you. I think the enrsupport devision was created newly to deal with cases like ours and perhaps that is why Samsung online chat nd phone had no clue what to do.
Is there a way to just exchange in person to avoid the headache of waiting a crazy 2 to 3 weeks?
funkydude101 said:
Is there a way to just exchange in person to avoid the headache of waiting a crazy 2 to 3 weeks?
Click to expand...
Click to collapse
No they didn't give me any option like that. Yess i hatw the wait times too. I changed my mind i m not sending mine for exchange now that i fixed the 60% battery cap.
4 weeks? This is not as bad as my friend has it right now.
She has sent an email to the number Smasung provided to her. With all her info and the cellphone info. Tomorrow will be One Week since she sent that email to them. No One has gotten back to her yet.
I don't even think it went though yet
"delivery delayed"
Own31 said:
4 weeks? This is not as bad as my friend has it right now.
She has sent an email to the number Smasung provided to her. With all her info and the cellphone info. Tomorrow will be One Week since she sent that email to them. No One has gotten back to her yet.
I don't even think it went though yet
"delivery delayed"
Click to expand...
Click to collapse
Damn i m lucky then. But the funny thing is i changed my mind i don't want to exchange my n7 for s7 edge unless they start black listing it. I will keep their return box safe for now . I only considered it because of 60% battery cap but that is not an issue anymore.
Msb2017 said:
Damn i m lucky then. But the funny thing is i changed my mind i don't want to exchange my n7 for s7 edge unless they start black listing it. I will keep their return box safe for now . I only considered it because of 60% battery cap but that is not an issue anymore.
Click to expand...
Click to collapse
did you use the same email to get at them? I need to try other option as 1 week is passed and nothing.
Own31 said:
did you use the same email to get at them? I need to try other option as 1 week is passed and nothing.
Click to expand...
Click to collapse
Yes precisely that email. They got bk to me in 2 days just this Friday.
Msb2017 said:
Yes precisely that email. They got bk to me in 2 days just this Friday.
Click to expand...
Click to collapse
alright thx!
note 7 60% battery cap
Msb2017 said:
No they didn't give me any option like that. Yess i hatw the wait times too. I changed my mind i m not sending mine for exchange now that i fixed the 60% battery cap.
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How did you fix the 60% battery cap??
trini1980 said:
How did you fix the 60% battery cap??
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I restored to original Rom for my phone in odin nd then used package disabler pro to permanently disable updates.
E-mailed them 4 days ago with all the info they requested in their auto-reply, no reply from Samsung...