I have a new v30 on verizon and the phone keeps powering off at random times. I'll set the phone down, and a minute later go to pick it up and I have to power it back on. It happens even at 100% battery, but it happens even more often when battery is below 40%. Since it shuts off even when the battery is full, I *highly* doubt this is a battery problem.
Some random articles say factory reset works but It's a pain in the ass to restore 15+ 2FA accounts into google authenticator. I did it once when I got this phone and I don't want to do it again.
Thoughts? suggestions?
I would say just go back and get it exchanged for another one.
Related
Guys, need your help. I've had this phone since launch day and am way beyond my 30-day return/exchange policy. Completely stock w/ 3 downloaded programs (bank apps) and all updates applied. Here are my problems:
1. Random rebooting or dead phone. This doesn't happen often, but I think I've narrowed it down to the GPS navigation. Sometimes after using the GPS I've witnessed the phone continually reboot every 15 minutes or so. Just laying on the table and it'll spontaneously reboot. The only way to stop it is to pull the battery. Earlier today I used the GPS for a quick trip, ended the program, then turned the phone off. About 1hr later, I tried turning the phone back on... but couldn't power on or anything. The only fix was to pull the battery.
2. The damn GPS program takes SEVERAL MINUTES to lock on. I have to pull the car over or just wait until it locks on. I thought one of the updates was supposed to fix this. WTF?
I've tried factory reset w/ no apps installed. Even took it to the Sprint store but the rep said he couldn't do anything for me since I'm beyond 30 days besides resetting the phone.
I'm really frustrated since I upgraded my plan and renewed for 2 more YEARS.... Any suggestions?
Check out the thread on battery tips. I also posted a thread about how my phone would randomly reboot or shutdown. The problem was the battery was not making full contact all the time, so I put a piece of rubber band on one side of the battery to make a more snug fit and haven't had a random reboot since.
Well back again with new problem.
Have just had my phone back after it was repaired only a week ago by samsung; they repaired the software, replaced screen, battery and USB port. Now my unrooted phone, with only usual apps, has again failed on me. Was on the home screen, nothing else running, and it turned itself of. After a minute turned itself back on, held at the Logo, and then turned of again. Now it wont turn on what so ever. Its not got hot, its not got cold, its not been in a room with steam, its been sat in a decent zenus case, in a house with radiators etc on.
I seem rather unlucky with phones, my old Nokia 5800 went into repair 6 times, until I gave up and brought a £10 phone, that I'm having to use again now.
I have tried charging, despite the fact it was still 62% full when the phone went of. I don't do extreme sports with the thing, I barely use the phone, yet it still keeps breaking. Disappointed, because the phones pretty decent, but starting to feel like I don't do well with them.
Rant over.
Update: Just tried after 30 minutes to turn it on. It turned on for about 15 seconds, got into the unlock screen, unlocked, went to the menu screen and it turned itself of. I put the charger straight in, was charged up to 59% anyway, but thought maybe might be battery... But doesn't seem to be.
Wont turn on/Charge again. The phone is fine temp.
What you're describing could be a phone with a drained battery.
So check the battery with a voltmeter and check the charger. One (or both if you're really unlucky) of them could be busted.
Edit: You can check the charger by plugging your phone to your PC and charging it from there. If it works then it's the charger if it doesn't then check the battery.
Is all else fails return the phone to a service center.
Try this-
Take out the battery, then press and hold the ON button for 7-10 seconds (the longer the better). Reinsert the battery, then press ON button to start it. This is a soft reset, and wipes the temporary memory and empties all remaining power in the circuits. This helps on many phones and even laptops that won't start properly or show anything on screen.
If this does not work, try the next step. Again, do as above. But after inserting the battery, do not turn the phone on, but press and hold the ON button and the HOME button at the same time for 7-10 seconds. This is a hard reset, and works best if done after a soft reset. Just be sure the battery has at least some juice in it and isn't empty. If possible, try with another battery if this does not work.
I read earlier about a similar problem and it turned out to be a loose fitting battery. They put some foam or something at the bottom of the battery so that it would stay tight and retain contact.
You could probably test for this by removing the back cover and pushing the battery upwards while powering on.
Sent from my GT-I9100T
Thank you very much MichaelAmrs. you saved my Galaxy S2
Awesome Advice
Thanks MichaelAmrs
I have had some serious trouble with my GS2 not working and the latest has been it not turning on. I stuck my battery in the freezer and then did what you suggested and it worked like a charm. Instead of getting it to boot I tried putting it in Download mode and was able to install the Stock ROM on it and hopefully now it will last. But if nothing else at least it is turning on again.
Good luck.
I'm in dire need of some help. My phone is a stock unit that has had no modifications to it at all. It started shutting off randomly a week or two ago, usually when I would use GPS, bluetooth, or the internet but it does happen when everything is turned off (GPS, bluetooth, and wifi) When I turn the phone back on, the battery would be totally drained displaying to a critical level. This would cause the phone to shut back off. I can repeatedly turn the phone back on, and usually one of the times the battery will be displayed with more charge and allow me to use it, but if I did anything other than make a call the phone would shut back off. This problem does not occur if the phone is plugged in and charging (never shuts off randomly and the battery does not drain). I have already tried factory resetting the phone multiple times and that hasn't seemed to help. Any input would be greatly appreciated!
netiseret said:
I'm in dire need of some help. My phone is a stock unit that has had no modifications to it at all. It started shutting off randomly a week or two ago, usually when I would use GPS, bluetooth, or the internet but it does happen when everything is turned off (GPS, bluetooth, and wifi) When I turn the phone back on, the battery would be totally drained displaying to a critical level. This would cause the phone to shut back off. I can repeatedly turn the phone back on, and usually one of the times the battery will be displayed with more charge and allow me to use it, but if I did anything other than make a call the phone would shut back off. This problem does not occur if the phone is plugged in and charging (never shuts off randomly and the battery does not drain). I have already tried factory resetting the phone multiple times and that hasn't seemed to help. Any input would be greatly appreciated!
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Click to collapse
Have you tried a new battery? Sounds like your battery is on its last leg. It could also be battery contacts on your phone, make sure they are clean and actually touching the battery when you insert it.
Sent from my SGH-T959 using xda premium
have u ever flashed a rom ?if not then u should change ur battery ....
iTz KeeFy said:
Have you tried a new battery? Sounds like your battery is on its last leg. It could also be battery contacts on your phone, make sure they are clean and actually touching the battery when you insert it.
Sent from my SGH-T959 using xda premium
Click to expand...
Click to collapse
I second this, I had the same issue a couple years ago with my g1, a new battery made it run like new again.
netiseret said:
I'm in dire need of some help. My phone is a stock unit that has had no modifications to it at all. It started shutting off randomly a week or two ago, usually when I would use GPS, bluetooth, or the internet but it does happen when everything is turned off (GPS, bluetooth, and wifi) When I turn the phone back on, the battery would be totally drained displaying to a critical level. This would cause the phone to shut back off. I can repeatedly turn the phone back on, and usually one of the times the battery will be displayed with more charge and allow me to use it, but if I did anything other than make a call the phone would shut back off. This problem does not occur if the phone is plugged in and charging (never shuts off randomly and the battery does not drain). I have already tried factory resetting the phone multiple times and that hasn't seemed to help. Any input would be greatly appreciated!
Click to expand...
Click to collapse
what ROM are you using? are you overclocked? I had similar problem with some roms overclocked, my phone would shut down, restart, battery drain was horrible!! during calls would be the most annoying it would turn off and was walking have a conversation with the plastic by my ear .after some research and testing the problem was my overclocking was unstable at 1.2 + running on 1ghz after a while the problem went away
Your phone will restart or shutdowns randomly..if
1.You overclocked GPU or CPU to high performance.
2.You flashed any unwanted zip files for performance or somewhat.
3.You make the phone very heat[Main Reason].
Instructions:
1.Avoid playing high end games for long time(Like me).
2.Avoid playing high end or medium games above 20mins. while charging.
3.Don't allow your phone to heat.(Due to temperature).
4.Try Re-flashing your current Rom(if you installed custom rom).
5.Try flashing your phone.
6.Check your phone completely for viruses with a better antivirus.
7.If the problem is after installing some apps..Try uninstalling that.
Thats all i Know!
happened to me before more than once I agree that you should get a new battery but if you have to wait in the meantime, what I did was:
1. pull the battery out let the phone cool down
2. I put it back in and turned it on
3. If it turns on okay drain the battery till it shuts off by playing music
3. repeat 1 and 2 and if it turns on okay again repeat step 3
4. if not then let it stay off and charge it to maximum and it should be useable
I did this because I assumed that the phone for some reason wasn't reading the battery levels properly so I made sure that the battery was fully drained then charged it to max to fix that. It worked for me but its just to make the phone useable as I still needed a new battery. It drained very quickly and I had to be charging even 3-4 times a day on heavy use but if I only made phone calls and texts it got me through one day.
My HOX+ is less than two years old. My phone used to get incredibly hot for the past 6 months. So, I uninstalled most apps and disabled many; keeping only the necessary one enabled. For the past two weeks my phone would automatically get switched off when I am using Snapchat. I thought of factory resetting it but was heavily occupied by my studies. Yesterday my phone finally got switched off and refused to get switched on. It only switched on when I put it on charge (It was already charged, so it wasn't like battery had drained out). I switched it on and disabled almost all but half a dozen apps. But again after few minutes it got switched off.
Whenever I am trying to switch it on, it just boots till HTC screen not even the HTC One screen and gets switched off. Sometimes it boots properly showing the homescreen. I backed up all my data and went for a soft reset. It did take place after few attempts. But the problem persisted so I went for a hard reset using the boot menu. But the moment I select FACTORY RESET it just shows the HTC screen with the slider (yellow) on the top right corner filling up and then again shuts down.
Please help. I have never rooted my phone or used any apk outside Google Play store.
Are you sure that your battery isn't going empty? After 2 years this may happen to a battery (rarely, but can).
/\/\ said:
Are you sure that your battery isn't going empty? After 2 years this may happen to a battery (rarely, but can).
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Click to collapse
No no it isn't. The battery meter shows normal battery level. Moreover I am also doing it while the phone is on charge, still no response.
mine too
my htx one x+ is also shutting down automatically.... it all start when i charge it while its OFF and suddenly when my phone reches 50% it shuts down automatically..
and now even my battery is full it shuts down automatically... i dont know what to do :crying:
please help me.
HTC One X+ 64GB nvidia version
A while ago I was just merely scrolling through Chrome and my social media accounts, and I noticed that my device was starting to overheat. I didn't mind it at first, but while I was trying to change my wallpaper, it suddenly turned off. I took off my phone case and felt my device, and it was really hot. I remember checking Clean Master before my phone turned off, and it said that my phone was 44% hotter than usual. I tried turning it back on, but it wouldn't budge, no matter how many times I would long-press the power button. I ended up taking off the battery and plugging it back in and powering it up, but when the phone finally powered up, its battery dropped from 25% to 13%! I was really alarmed.
It's only happened once, though, but it really alarmed me, and I don't want to risk breaking my phone. I've only had it for a month
Anyone know the reason behind this? I don't remember doing anything extensive during that time period. My phone has also suddenly turned off once, but it wasn't overheating or anything.
My galaxy a5 heated up once. I was running virus scanning from CM security and I accidentally put my phone under my pillow and within 3-5 minutes it heated up like anything. So if you are running any anti virus scanning than it will be advisable to put the phone out of the case.
It's normal if this happens once in a while but if it happens often than it may be a battery problem.