Has anyone successfully activated a B&H unlocked V30 or V30+ on Sprint? I've been told it should work and 4 people at Sprint said I need a new phone with an unlocked MEID # but I suspect it's a Sprint thing. B&H has offered to exchange.
I've done a lot of googling and have found no definitive answers.
No one?
Here is the answer from Sprint on their support community board.
Re: Unlocked V30+
Good morning! Unfortunately, this device is not listed as Bring Your Own Device (BYOD) eligible device. This is because the device doesn't support all the Sprint bands so it wouldn't be a good experience for the customer to activate the phone since they won't enjoy a good service from us.
Re: Carrier unlocked V30+
Hey keithgreen66. Thanks for reaching out. Unfortunately Sprint is only accepting the LG X charge as a Bring Your Own device. This is because not all device are comparable with out Network.
kgreen66 said:
Has anyone successfully activated a B&H unlocked V30 or V30+ on Sprint? I've been told it should work and 4 people at Sprint said I need a new phone with an unlocked MEID # but I suspect it's a Sprint thing. B&H has offered to exchange.
I've done a lot of googling and have found no definitive answers.
Click to expand...
Click to collapse
It has an unlocked IMEI. that's not the issue. Sprint is the issue.
Change to T-Mobile or AT&T Prepaid.
Sent from my official carrier unlocked LG V30+ US998
Have you found a solution? The real issue here is that LG did not ship the unlocked versions with an exchange ready rom. My phone did not have the LG email client and also did not have the exchange app. Without these you're stuck. I have tried installing the APK for both, but they're not working.
My Airwatch agent enables the email client but when I go into it I have no emails and no folders. It constantly crashes amd I cannot compose emails. Not sure if there are more apps required to make this work, but right now I'm stuck using a terrible 3rd party app called touchdown. Its terrible and will cost $20 for a perm license.
Dferreira1975 said:
The real issue here is that LG did not ship the unlocked versions with an exchange ready rom.
My phone did not have the LG email client and also did not have the exchange app. Without these you're stuck.
I have tried installing the APK for both, but they're not working.
right now I'm stuck using a terrible 3rd party app called touchdown. Its terrible and will cost $20 for a perm license.
Click to expand...
Click to collapse
Nine app is much better than Touchdown app for corporate email. I used Touchdown for several years, but a couple of years ago they got bought out by Symantec and went to crap. I dumped them and went with NINE. Yes, Nine is a paid app too, but works well. Costs less than Touchdown app.
Also chek out this list below. Says Blue handles Exchange and is free. Nine (paid app) is also on that Top 10 list...
10 BEST EMAIL APPS FOR ANDROID
https://www.androidauthority.com/best-android-email-apps-579368/
Sent from my official carrier unlocked LG V30+ US998
I was going to ask about the V30+ US998 doesn't have Email for exchange. I am kinda disappointed that LG doesn't include Email app.
I am forced to use Gmail for exchange. Now my Gmail and Exchange have the same icon in the notification bar. Is there a way to change my Exchange mail to different icon in the notification bar?
I have tried Microsoft Outlook and I don't like it. Is there a risk using third party (Touchdown and Nince app) for company emails?
waichai said:
I was going to ask about the V30+ US998 doesn't have Email for exchange. I am kinda disappointed that LG doesn't include Email app.
I am forced to use Gmail for exchange. Now my Gmail and Exchange have the same icon in the notification bar. Is there a way to change my Exchange mail to different icon in the notification bar?
I have tried Microsoft Outlook and I don't like it. Is there a risk using third party (Touchdown and Nince app) for company emails?
Click to expand...
Click to collapse
I also use Nine. Only down for the app is the price. (15 bucks)
Other than that, it is best app imo.
I used to use MS Outlook on the other phones, but somehow outlook does not work with LG phones on syncing contacts.
I tried on G6 and V30 but did not work. Only email part works.
I paid 15 bucks for Nine. It works pretty good!
The problem with these apps youre referring to is that they aren't accepted in our MDM server, so my only option outside of touchdown is to make my v30 use the preinstalled LG email app and dependencies to make the lg Airwatch service sync up with that email app..
Dferreira1975 said:
The problem with these apps youre referring to is that they aren't accepted in our MDM server, so my only option outside of touchdown is to make my v30 use the preinstalled LG email app and dependencies to make the lg Airwatch service sync up with that email app..
Click to expand...
Click to collapse
I started using Nine while working for a top corporation (ranked in the top 50 of the Fortune 500). Touchdown also worked previously, but then was bought by Symantec and they ruined it. I switched to Nine and it worked EVEN BETTER. With a company that has tight security.
I've since changed jobs to another company, and my Nine configured perfectly once I put in the proper server information. But a co-worker with the Outlook app had to have one of the IT people personally configure his, even though he was using the same information I used. (They wouldn't talk about what they had to change.)
So, there's nothing wrong with the Nine app -- but apparently only your company whitelists Touchdown? Or have you tried contacting your IT department?
Yeah, they are only allowing touchdown. I have no idea why they arr that stringent. Touchdown is a horrible horrible horrible app... I'm ready to return this and buy the verizon locked v30 just to stop using TD.
I got email and exchange installed but mail keeps insisting that I need to give it "phone" permissions, but thats not an option under permissions, so I'm kinda stuck. I'll talk to our sms group in a little bit and see if I can get around this.
It all beats using the company provided iPhone though.
any possibility of making US998 work on sprint?
kgreen66 said:
Has anyone successfully activated a B&H unlocked V30 or V30+ on Sprint? I've been told it should work and 4 people at Sprint said I need a new phone with an unlocked MEID # but I suspect it's a Sprint thing. B&H has offered to exchange.
I've done a lot of googling and have found no definitive answers.
Click to expand...
Click to collapse
So far, I have not seen anyone on these threads claiming to have activated on Sprint with a US998. I am a Sprint customer looking for a new high end phone with unlocked bootloader and have been following the progress of the v30 for several months hoping it could be my next device. Based on information I've found in these threads the US998 does not support band 26 and 41 which are sprint bands. It does support band 25 but one band out of three is not going to cut it.
The quote from kgreen66 in post #3 more or less says the same thing
"This is because the device doesn't support all the Sprint bands so it wouldn't be a good experience"
This leads to my question;
Is it possible that somewhere in the future the radio software or firmware from the Sprint version for the v30 (LS998) would be able to be somehow installed on the US998 such that it would have bands 25, 26 and 41 and work with the Sprint network and maintain unlocked bootloader?
If that was somehow possible could a workaround be devised to get around the fact that the phone would still have a US998 IMEI/MEID that Sprint might not want to activate because they think it doesn't support all the right bands?
I'm just trying to determine if there is any possibility that I could ever have a fully rooted, bootloader unlocked v30 on Sprint.
If you want an unlocked bootloader don't get the Sprint ls998. The bootloader is locked, they removed fastboot, LG bridge doesn't seem to work, and all the software is provided by Sprint servers. I can't find a Sprint tot or kdz file anywhere. It's pretty locked down. Not sure if the us998 will work on Sprint with all bands.
JWnSC said:
If you want an unlocked bootloader don't get the Sprint ls998. The bootloader is locked, they removed fastboot, LG bridge doesn't seem to work, and all the software is provided by Sprint servers. I can't find a Sprint tot or kdz file anywhere. It's pretty locked down. Not sure if the us998 will work on Sprint with all bands.
Click to expand...
Click to collapse
IS THERE A WAY TO MAKE ODIN think the us998 kd is for the ls998?
suckme69 said:
IS THERE A WAY TO MAKE ODIN think the us998 kd is for the ls998?
Click to expand...
Click to collapse
ODIN? This isn't Samsung.
Sent via open market LG US998 V30/V30+
ChazzMatt said:
ODIN? This isn't Samsung.
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
Sorry meant lg flash my I'm using odin on my note 2 so I was confused in that momment
suckme69 said:
Sorry meant lg flash my I'm using odin on my note 2 so I was confused in that momment
Click to expand...
Click to collapse
All LG images are now signed and you can't crossflash firmware to other variants with different model numbers.
Someone with a banned Sprint V30 (there's lots of them on eBay) was able to find an "unlocking" service that "changed" his phone to a U.S. Cellular model US998. At least enough to let him use it on a GSM based carrier. It didn't REALLY change firmware, it changed an identifier -- which is illegal in some countries and banned from discussion by XDA. So, we'll leave it there.
It's ironic you want to do the opposite... You want to change a good open market (official carrier unlocked model) LG US998 to pretend to be a carrier-locked Sprint phone.
Maybe it's possible, using those same methods, but it's seems it would be harder to fool Sprint into thinking it's their own branded phone. Surely there's more metadata they can check with their own systems.
Sent via open market LG US998 V30/V30+
ChazzMatt said:
All LG images are now signed and you can't crossflash firmware to other variants with different model numbers.
Someone with a banned Sprint V30 (there's lots of them on eBay) was able to find an "unlocking" service that "changed" his phone to a U.S. Cellular model US998. At least enough to let him use it on a GSM based carrier. It didn't REALLY change firmware, it changed an identifier -- which is illegal in some countries and banned from discussion by XDA. So, we'll leave it there.
It's ironic you want to do the opposite... You want to change a good open market (official carrier unlocked model) LG US998 to pretend to be a carrier-locked Sprint phone.
Maybe it's possible, using those same methods, but it's seems it would be harder to fool Sprint into thinking it's their own branded phone. Surely there's more metadata they can check with their own systems.
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
I have a ls998 not us
suckme69 said:
I have a ls998 not us
Click to expand...
Click to collapse
Oh, then the answer is no, for KDZ.
Sent via open market LG US998 V30/V30+
I'm guessing one will never be released then I'm kinda soft bricked device only boots to firmware update even after the matter factory reset no receiver or system but only imei about factory reset boot and firmware update boot so I'm screwed only way to fix is to shop to lg
Related
After searching the forums this seems to be an LG specific issue and dates as far back as 2012 on some models, however the suggested solutions have not worked for me, so I am hoping that there may be another way around.
So I got a US998 (carrier unlocked US) V30 and I stuck my cricket wireless sim in and all works flawless. When I try to do a software update I get the message 'Your phone is not registered yet'. So OK, I go online and register the phone using the model code and IMEI, but still no luck.
Then I followed the suggestion of installing LG PC Suite, which tells me that this phone is not compatible and I should use LG Bridge. That connects but gives me in a nutshell the same issue that it cannot get an update due to some issue.
One suggestion was to use the main carrier sim, which in my case would be ATT, but I don't know anyone who has ATT as service. I guess I could ask some random strangers if they are on that service and if they would be willing to let me use their sim in my phone, but unlikely.
Has anyone encountered this issue and what did you do to get your phone to update?
anosis said:
After searching the forums this seems to be an LG specific issue and dates as far back as 2012 on some models, however the suggested solutions have not worked for me, so I am hoping that there may be another way around.
So I got a US998 (carrier unlocked US) V30 and I stuck my cricket wireless sim in and all works flawless. When I try to do a software update I get the message 'Your phone is not registered yet'. So OK, I go online and register the phone using the model code and IMEI, but still no luck.
Then I followed the suggestion of installing LG PC Suite, which tells me that this phone is not compatible and I should use LG Bridge. That connects but gives me in a nutshell the same issue that it cannot get an update due to some issue.
One suggestion was to use the main carrier sim, which in my case would be ATT, but I don't know anyone who has ATT as service. I guess I could ask some random strangers if they are on that service and if they would be willing to let me use their sim in my phone, but unlikely.
Has anyone encountered this issue and what did you do to get your phone to update?
Click to expand...
Click to collapse
There's no update for this phone yet.
By the way, I use AT&T SIM card for AT&T Prepaid. Same exact SIM card as AT&T postpaid (contract) customers.
Not sure why you are getting that error message. When I check for update, it says I have the latest software. I didn't register anything online, didn't connect to any software.
Sent from my carrier unlocked LG V30 US998
ChazzMatt said:
There's no update for this phone yet.
By the way, I use AT&T SIM card for AT&T Prepaid. Same exact SIM card as AT&T postpaid (contract) customers.
Not sure why you are getting that error message. When I check for update, it says I have the latest software. I didn't register anything online, didn't connect to any software.
Sent from my carrier unlocked LG V30 US998
Click to expand...
Click to collapse
I am on Cricket, which operates on ATT network, is even owned by ATT, but apparently is not recognized by LG as one of the carriers.
As I said, others all the way back to 2015 suggest to remove the cricket sim and insert an ATT sim, which apparently registers the phone properly on ATT's network and thus allows for OTA's to occur.
I am aware that no current updates are out, but when they do I don't want to be stuck on 7.1.2. Anyway, I will ask around at work when I get back next week. There are bound to be some folks around that use ATT.
I'm using ATT post paid monthly plan with an old sim card from my previous phone, and it works fine on my us998. However, for some reason, on myatt page this phone is not being recognized, so I went to att store and asked someone to help me registering this imei in their system, but after they entered my imei they say this number is unknown to their system, so it can't be registered. I don't know whether that will cause any problems in the future, but since the system updates should come from LG but not att so it should be fine.
debugger919 said:
I'm using ATT post paid monthly plan with an old sim card from my previous phone, and it works fine on my us998. However, for some reason, on myatt page this phone is not being recognized, so I went to att store and asked someone to help me registering this imei in their system, but after they entered my imei they say this number is unknown to their system, so it can't be registered. I don't know whether that will cause any problems in the future, but since the system updates should come from LG but not att so it should be fine.
Click to expand...
Click to collapse
My AT&T SIM card also worked fine but I wanted to make sure I was getting the fastest speeds, so I took the phone to AT&T store and registered it in their system. Since AT&T also sells a branded LG V30, there was no issue registering it. They know what an LG V30 is. They just needed the serial number.
Whereas three years ago, for both mine and my wife's Moto XT1225 (international version of the Droid Turbo) which I imported from another country, I told them to register it as a Moto Nexus 6 -- closest they had in their system. Same manufacturer, 90% same specs, just a more reasonable size of the Moto Nexus 6. That worked.
You are right that system updates for the carrier unlocked US998 will come from LG and not AT&T or any carrier.
Sent from my carrier unlocked LG V30 US998
debugger919 said:
I'm using ATT post paid monthly plan with an old sim card from my previous phone, and it works fine on my us998. However, for some reason, on myatt page this phone is not being recognized, so I went to att store and asked someone to help me registering this imei in their system, but after they entered my imei they say this number is unknown to their system, so it can't be registered. I don't know whether that will cause any problems in the future, but since the system updates should come from LG but not att so it should be fine.
Click to expand...
Click to collapse
ChazzMatt said:
My AT&T SIM card also worked fine but I wanted to make sure I was getting the fastest speeds, so I took the phone to AT&T store and registered it in their system. Since AT&T also sells a branded LG V30, there was no issue registering it. They know what an LG V30 is. They just needed the serial number.
Whereas three years ago, for both mine and my wife's Moto XT1225 (international version of the Droid Turbo) which I imported from another country, I told them to register it as a Moto Nexus 6 -- closest they had in their system. Same manufacturer, 90% same specs, just a more reasonable size of the Moto Nexus 6. That worked.
You are right that system updates for the carrier unlocked US998 will come from LG and not AT&T or any carrier.
Sent from my carrier unlocked LG V30 US998
Click to expand...
Click to collapse
So neither one of you is getting a pop up message when you try to do a manual check of software updates (see the attached images)?
Yesterday I registered the device with the 14 digit MEID hoping that was the trick to get rid of the message but no luck, today I added the IMEI which adds a digit as a second product on LG's support page. Maybe that is what I am missing.
I'll contact LG next to find out what is going on. I can also not take advantage of the 2 year warranty as the guy I bought the phone from won it during a LG promotional event in NY so no purchase receipt apparently exists. Oh well.
anosis said:
So neither one of you is getting a pop up message when you try to do a manual check of software updates (see the attached images)?
Yesterday I registered the device with the 14 digit MEID hoping that was the trick to get rid of the message but no luck, today I added the IMEI which adds a digit as a second product on LG's support page. Maybe that is what I am missing.
I'll contact LG next to find out what is going on. I can also not take advantage of the 2 year warranty as the guy I bought the phone from won it during a LG promotional event in NY so no purchase receipt apparently exists. Oh well.
Click to expand...
Click to collapse
Here's the message I'm getting when I click on software update. Took the screenshot last night when I first replied to you, but Tapatalk app was fighting me in trying to attach it. Said I didn't have "permission" to include attachments to this forum, when I include attachment all the time.
I plan on voiding the warranty as soon as possible on both my LG V30 and V30+.
ChazzMatt said:
Here's the message I'm getting when I click on software update. Took the screenshot last night when I first replied to you, but Tapatalk app was fighting me in trying to attach it. Said I didn't have "permission" to include attachments to this forum, when I include attachment all the time.
I plan on voiding the warranty as soon as possible on both my LG V30 and V30+.
Click to expand...
Click to collapse
That is the message I would expect to see too
LG UP might be an option for me I guess if I can't get this worked out. I am new to LG phones so gotta do a little reading up to understand how that all works. Guessing it is similar to ODIN on the SGS phones that I am used to.
anosis said:
After searching the forums this seems to be an LG specific issue and dates as far back as 2012 on some models, however the suggested solutions have not worked for me, so I am hoping that there may be another way around.
So I got a US998 (carrier unlocked US) V30 and I stuck my cricket wireless sim in and all works flawless. When I try to do a software update I get the message 'Your phone is not registered yet'. So OK, I go online and register the phone using the model code and IMEI, but still no luck.
Then I followed the suggestion of installing LG PC Suite, which tells me that this phone is not compatible and I should use LG Bridge. That connects but gives me in a nutshell the same issue that it cannot get an update due to some issue.
One suggestion was to use the main carrier sim, which in my case would be ATT, but I don't know anyone who has ATT as service. I guess I could ask some random strangers if they are on that service and if they would be willing to let me use their sim in my phone, but unlikely.
Has anyone encountered this issue and what did you do to get your phone to update?
Click to expand...
Click to collapse
I just set up my 3rd carrier unlocked LG V30/V30+ last night. For each, when you go to the software update section you have to agree to all the legalese the first time. You did that? Several boxes to check and agree to before it will check for updates.
_____
Of course, as mentioned before I'm using AT&T Prepaid SIM cards. Real AT&T, not Cricket. And yes I know AT&T owns Cricket. But there's a reason you'll never see an AT&T logo anywhere near a Cricket store, and they don't let Cricket use the same AT&T SIM card postpaid/prepaid users do. Cricket is configured as an MVNO. I don't know why that would matter in this case, but possibly some way AT&T botched something else with Cricket?
Sent from my carrier unlocked LG V30+ US998
anosis said:
So I got a US998 (carrier unlocked US) V30 and I stuck my cricket wireless sim in and all works flawless. When I try to do a software update I get the message 'Your phone is not registered yet'. So OK, I go online and register the phone using the model code and IMEI, but still no luck
Click to expand...
Click to collapse
Tell me where you bought your phone? You say "carrier unlocked"...
Is it...
* "open market" US998, official carrier unlocked model bought from authorized retailers like B&H Photo or Best Buy --
or is it...
* the unofficial carrier unlocked model from U.S. Cellular? Either bought from them or through eBay seller?
They are both "US998". But if from U.S. Cellular, then technically it is a carrier phone. Which may affect how updates are checked, distributed.
Just throwing out ideas.
Sent from my carrier unlocked LG V30+ US998
ChazzMatt said:
Tell me where you bought your phone? You say "carrier unlocked"...
Is it...
* "open market" US998, official carrier unlocked model bought from authorized B&H Photo or Best Buy --
or is it...
* the unofficial carrier unlocked model from U.S. Cellular? Either bought from them or through eBay seller?
They are both "US998". But if from U.S. Cellular, then technically it is a carrier phone. Which may affect how updates are checked, distributed.
Just throwing out ideas.
Sent from my carrier unlocked LG V30+ US998
Click to expand...
Click to collapse
So after checking again, you are spot on. This is the US Cellular version, so now what? I am stuck not being able to take updates unless I become a USC customer?
I bought the phone from an ebay seller who won the phone during a LG promotion in NY and he states that it was unlocked, which I can confirm since it took my Cricket Wireless card without any issue, but not being able to update will be a big worry for me.
anosis said:
So after checking again, you are spot on. This is the US Cellular version, so now what? I am stuck not being able to take updates unless I become a USC customer?
I bought the phone from an ebay seller who won the phone during a LG promotion in NY and he states that it was unlocked, which I can confirm since it took my Cricket Wireless card without any issue, but not being able to update will be a big worry for me.
Click to expand...
Click to collapse
Others have bought the U.S.Cellular model to use on other carriers, and they haven't posted any issues -- but they bought from U.S. Cellular itself. Whereas this one was a prize in a contest given by LG. So, maybe it's not "registered" in U.S. Cellular system like ones they actually sold? Basically something has slipped through the cracks.
This sounds like a Tier 2 support question for LG customer service or U.S.Cellular.
Sorry you're going through this.
Sent from my carrier unlocked LG V30+ US998
Thanks for the support. I will give LG a call and see what can be done. The nearest USC store is about 3 hours away, so that doesn't seem like a fun option.
anosis said:
Thanks for the support. I will give LG a call and see what can be done. The nearest USC store is about 3 hours away, so that doesn't seem like a fun option.
Click to expand...
Click to collapse
Hello,
I also would like to know, I am on the same boat.
I got it used, the previous owner said he won it from LG event.
This is US Cellular version US998, but I can use it on my AT&T.
The thing is there is no US Cellular branch in southern CA.
Please post how you do.
Thank you so much!
rhplusa10 said:
Hello,
I also would like to know, I am on the same boat.
I got it used, the previous owner said he won it from LG event.
This is US Cellular version US998, but I can use it on my AT&T.
The thing is there is no US Cellular branch in southern CA.
Please post how you do.
Thank you so much!
Click to expand...
Click to collapse
What happens when put in your AT&T SIM card and try to update?
Sent from my carrier unlocked LG V30+ US998
---------- Post added at 12:52 PM ---------- Previous post was at 12:49 PM ----------
anosis said:
After searching the forums this seems to be an LG specific issue and dates as far back as 2012 on some models, however the suggested solutions have not worked for me, so I am hoping that there may be another way around.
So I got a US998 (carrier unlocked US) V30 and I stuck my cricket wireless sim in and all works flawless. When I try to do a software update I get the message 'Your phone is not registered yet'. So OK, I go online and register the phone using the model code and IMEI, but still no luck.
Then I followed the suggestion of installing LG PC Suite, which tells me that this phone is not compatible and I should use LG Bridge. That connects but gives me in a nutshell the same issue that it cannot get an update due to some issue.
One suggestion was to use the main carrier sim, which in my case would be ATT, but I don't know anyone who has ATT as service. I guess I could ask some random strangers if they are on that service and if they would be willing to let me use their sim in my phone, but unlikely.
Has anyone encountered this issue and what did you do to get your phone to update?
Click to expand...
Click to collapse
One more question... Did you disable anything? Alleged bloatware, maybe important services? Using ADB script or that disabler app?
That's something else that could accidentally mess up updates.
Sent from my carrier unlocked LG V30+ US998
ChazzMatt said:
What happens when put in your AT&T SIM card and try to update?
Sent from my carrier unlocked LG V30+ US998
---------- Post added at 12:52 PM ---------- Previous post was at 12:49 PM ----------
One more question... Did you disable anything? Alleged bloatware, maybe important services? Using ADB script or that disabler app?
That's something else that could accidentally mess up updates.
Sent from my carrier unlocked LG V30+ US998
Click to expand...
Click to collapse
I am stock, no modifications done at all. I remember a bunch of legal stuff at the beginning of the setup, but don't think I disabled something. I could do a factory reset and start over just to be sure, at this point I'm game for anything.
anosis said:
I am stock, no modifications done at all. I remember a bunch of legal stuff at the beginning of the setup, but don't think I disabled something. I could do a factory reset and start over just to be sure, at this point I'm game for anything.
Click to expand...
Click to collapse
I know when I first checked for update on each phone, it asked for even more legal stuff.
I set up two of them over the last weekend.
Sent from my carrier unlocked LG V30+ US998
ChazzMatt said:
What happens when put in your AT&T SIM card and try to update?
Click to expand...
Click to collapse
Same, Your phone is not registered yet.
rhplusa10 said:
Same, Your phone is not registered yet.
Click to expand...
Click to collapse
Wow, sorry about that.
Sent from my carrier unlocked LG V30+ US998
anosis said:
I am stock, no modifications done at all. I remember a bunch of legal stuff at the beginning of the setup, but don't think I disabled something. I could do a factory reset and start over just to be sure, at this point I'm game for anything.
Click to expand...
Click to collapse
Factory reset performed and checked all the boxes during signup... still no luck.
I guess next step is to get LG's attention and hope there is a fix for this.
The other odd thing is that I cannot get LG Mobile Support tool installed.
Downloaded the drivers, installed them no issue. Then downloaded the tool and it always gets stuck during the installation process with an empty popup alert window. with a button that has not description, but when I press it the popup closes and the installation stops.
So I spent over two hours trying to get the ATT visual vm app working on my v30+. (Unlocked b&h). Every tech support guy thought fore sure they could get it going, to no avail. Can anyone recommend an app or solution that works? I figure it can't be that hard. (But what do I know?)
Thanks in advance!
You installed the app and it doesn't work, or you can't even install the app?
People have downloaded from apkmirror and gotten it to work.
https://www.apkmirror.com/apk/att-services-inc/att-visual-voicemail/
Also, see this:
https://forum.xda-developers.com/v20/help/att-visual-voicemail-t3490472
Sent from my official open market LG US998 V30+
Thanks for your replies to my dumb queries, Chaz. I downloaded the app, it won't work with the v30+ (but will supposedly work with the v30, which ATT sells.
In addition, the app in your link says 'This phone is incompatible with this service' and won't let me download it...
Rideit12 said:
Thanks for your replies to my dumb queries, Chaz. I downloaded the app, it won't work with the v30+ (but will supposedly work with the v30, which ATT sells.
Click to expand...
Click to collapse
Interesting, since the only real difference between the two is more internal storage.
When I went to AT&T, I had them register my phone as THEIR V30, since that phone is in their database. But that is something to suggest to them.
Although I use AT&T, I don't use their voicemail so I don't if this app works with my V30+.
Sent from my official carrier unlocked LG V30+ US998
---------- Post added at 06:06 AM ---------- Previous post was at 06:04 AM ----------
Rideit12 said:
In addition, the app in your link says 'This phone is incompatible with this service' and won't let me download it...
Click to expand...
Click to collapse
Let me see if I can find another link. I saw one over in another thread.
Sent from my official carrier unlocked LG V30+ US998
ChazzMatt said:
Interesting, since the only real difference between the two is more internal storage.
When I went to AT&T, I had them register my phone as THEIR V30, since that phone is in their database. But that is something to suggest to them.
Although I use AT&T, I don't use their voicemail so I don't if this app works with my V30+.
Sent from my official carrier unlocked LG V30+ US998
---------- Post added at 06:06 AM ---------- Previous post was at 06:04 AM ----------
Let me see if I can find another link. I saw one over in another thread.
Sent from my official carrier unlocked LG V30+ US998
Click to expand...
Click to collapse
Uhmm, found it but same link. This guy got it to work, but maybe he has a US998 V30. I really don't know why it wouldn't work with US998 V30+.
Received US998 Unlocked from BH PHOTO
debugger919 said:
It's the AT&T visual voicemail app, I downloaded it from https://www.apkmirror.com/apk/att-services-inc/att-visual-voicemail/ it works the same as the one on my other AT&T branded phones.
Click to expand...
Click to collapse
The APK doesn't work with my V30+ from B&H either.
It installs just fine, and my first boot up of it seems fine too. I'm able to see and delete the default "Welcome to AT&T Visual Voicemail" vm message that the app generates.
But if I close the app and try to reopen it, it just hangs at a blank screen, completely frozen until I force close it.
Additionally, every time I reboot my phone, within seconds, I get a notification of that same stock "Welcome to AT&T Visual Voicemail" vm message.
If I click on the notification, it attempts to open up the app, and causes the same hang mentioned above.
If I delete the app and reinstall the APK, it'll once again appear to work for that first time I open it up. But nah, it's still broken.
Personally, I think AT&T just needs to update the app to support the phone.
I remember it took AGES for them to finally release (via Google Play) a version of the app that would actually install and work on my old 2015 Moto flagship (which I ordered straight from Moto instead of getting from AT&T).
I suspect we're looking at a similar situation here; though I can't imagine why it'd work on the open market V30 but not the open market V30+.
ChazzMatt said:
Uhmm, found it but same link. This guy got it to work, but maybe he has a US998 V30. I really don't know why it wouldn't work with US998 V30+.
Received US998 Unlocked from BH PHOTO
Click to expand...
Click to collapse
yea that's me... btw the app version I'm using is 4.2.0.0028, never tried to update it since it's working as is.
So I just chatted with an AT&T customer service rep, and he indicated that I should be able to take my phone into an AT&T store, request that they sync up my device with their systems, and that should allow me to download and use the AT&T Visual Voicemail app from the Google Play Store. I don't have time to head over to a store today, nor will I tomorrow (big storm a-comin'), but I figured I'd post here to see if anyone knew anything about this process. I'll post back with my results later this week if no one beats me to it.
Just an FYI... I ran into a similar issue with Verizon's voicemail app. What I learned was that there's some security thing that Verizon does... Something like removing some key files from the APK. From my limited understanding on an official Verizon phone they install those missing files on the locked down ROM and the APK then installs fine... But if you buy a phone that's not officially supported... Such as our us998 unlockable phone... Then you don't get those files in the ROM... Which makes the APK say it's not compatible.
Due to this I had to setup Google Voice to get visual voicemail (by forwarding my voicemail to my GV number)
This is Verizon and not ATT though... And I would certainly like to be wrong and be very happy if someone managed to get Verizon's voicemail app working on a us998.
Just wondering is there any method to unlock the Sprint LG V30+ for GSM domestic use without going thru Sprint?
kjack3410 said:
Just wondering is there any method to unlock the Sprint LG V30+ for GSM domestic use without going thru Sprint?
Click to expand...
Click to collapse
All answered here.
LG V30 Sim Unlock Code
https://forum.xda-developers.com/showthread.php?t=3665928
That whole thread is basically about Sprint phones. The answer is, not without doing things that are either illegal or forbidden by XDA to discuss.
Don't mess with problematic Sprint phones, unless you're a Sprint customer. And even then "bad ESN" Sprint phones won't be released by Sprint to Sprint customers.
There's better options. For instance, the U.S.Cellular model US998 is already SIM card unlocked. Or the open market LG US998.
Posted via open market LG US998 V30/V30+
I can unlock look for me on eBay martinez. Digital
I can unlock look for me on eBay martinez. Digital
I dont find you
Franky Martinez said:
I can unlock look for me on eBay martinez. Digital
Click to expand...
Click to collapse
I dont find you
Email?
I've been searching or Sim Unlock Solution for an LG V30+ I got from eBay. Anyone that has overcome this challenge.
should help.
Don't update to Oreo on Sprint if you need to edit apns. I can't add apns anymore..
I have the same problem. Yesterday the Oreo update hit and as a result wiped out my carrier unlock status and now network APN is grayed out. Sprint is unwilling to help and AT&T acts clueless on how to resolve the issue. Seems like my options is either send the phone to LG or sell it to someone.
StraderDynamics said:
I have the same problem. Yesterday the Oreo update hit and as a result wiped out my carrier unlock status and now network APN is grayed out. Sprint is unwilling to help and AT&T acts clueless on how to resolve the issue. Seems like my options is either send the phone to LG or sell it to someone.
Click to expand...
Click to collapse
It's not an AT&T phone.
Sent via open market LG US998 V30/V30+
ChazzMatt said:
It's not an AT&T phone.
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
Yeah, I know. That's why I'm not bugging AT&T about it as I think their resources would be limited since the device is issued by Sprint. I went ahead and gave that LG Sim Unlock site a try so we'll see if that works. For $13 bucks I have nothing to lose. If not then I'll have to make a trip back to the Sprint store and find a way to get the device to talk to their network long enough to reestablish the unlock status from their server. I guess what upsets me the most is the fact that I specifically asked them about this scenario and I was assured that it was not going to be an issue and yet here I am. :/
I went back over to the Sprint store where I originally established service and they put me in touch with their International dept. The rep told me that according to my IMEI number that my phone was still considered to be carrier unlocked and they told me that I have to take the issue up with AT&T. I'm not sure what AT&T can do if they can't access the Mobile APN network settings but I'll bite and try them but I think it's going to come down to being it's not an AT&T problem.
I sure hope that Sim Unlock site comes through or I'll have an $800+ paperweight.
Sorry to hear man. I'm having the same issues. Asked the same questions as well before unlocking. It was unlocked on nougat but relocked after Oreo update. Before the update, they told me the unlock is permanent and that a factory reset or firmware update wouldn't change it. I called, they said "your device is unlocked" which is bs. I'm still trying to get this issue resolved. Thought I was the only one having this issue. Sprint shenanigans...
JWnSC said:
Sorry to hear man. I'm having the same issues. Asked the same questions as well before unlocking. It was unlocked on nougat but relocked after Oreo update. Before the update, they told me the unlock is permanent and that a factory reset or firmware update wouldn't change it. I called, they said "your device is unlocked" which is bs. I'm still trying to get this issue resolved. Thought I was the only one having this issue. Sprint shenanigans...
Click to expand...
Click to collapse
Yeah... Well, I got my unlock code from LG Sim Unlock and i'm still in the same boat with a disabled Mobile networks section. It was worth a try for $13.
I think what I am going to do is go back to the Sprint store and get a prepaid 30 days and use that as a method of allowing the phone to communicate back to Sprint's internal servers for UICC unlock if I'm understanding the underlying technology correctly. Once the phone has communicated with their servers then I'll try to switch back to my AT&T sim and see if I can modify the Mobile network settings.
SD
I tried another Sprint SIM, multiple factory resets and even used the APN reset code provided to me by Sprint which is ##72786#
So far no go. At this point I am now climbing the executive branches on AT&T, LG, and Sprint to get a resolution. My phone worked Sunday. Someone pushed the update and that organization is responsible for the downfall of the device and it is that company's responsibility to fix it. if I don't receive adequate resolution from any party then I will just hire a lawyer to deal with it but we're not at that point yet. AT&T has yet to respond at all which is disturbing since I am a current and very long running customer (going back to the PacBell days). Maybe AT&T just doesn't care anymore. Hard to say. As far as Sprint goes they have at least been willing to respond and at least try to diagnose the issue in attempt of a resolution. So while their voice/data platform sucks I have to give them credit on the customer service side even though some of their staff are uneducated in knowledge regarding the equipment at which they deal with and manage. At this time this is what Sprint speculates the issue to be:
From what I am showing, not all carriers have launched the Oreo update on their LG V30 devices. Which is mostly likely the reason you have mobile network options with a Sprint SIM in the device. You will need to contact LG to see if they can give you additional information on how to get the previous software on the device, or contact your current carrier to verify any information on Oreo update. -YF
Click to expand...
Click to collapse
So I am now awaiting to hear anything from AT&T and or LG.
Another thought I had is that since I now have a AT&T branded Samsung S9+, I was going to use it for personal and the V30+ for IT/Work. I guess I could just get a subscription on Sprint and just be done with it all. The company I work for is reimbursing me for the bill so perhaps I should just forget it and just go that route. It would be much cheaper route to go for sure. As I think more about the possible mismatch of the update between carriers the more it kinda makes sense as AT&T has always been very slow to adopting to newer ROM upgrades. I used to get irritated over the fact that everybody else got updates way before I ever did and the bottleneck was on the side of AT&T. I'll just consider it to be a $800 work phone. Yeah..... Trying to find my Zen.
SD
is the unlock from Sprint or another service provider?
datrmon said:
is the unlock from Sprint or another service provider?
Click to expand...
Click to collapse
The carrier unlock is done on the Sprint network side according to their support people. I guess that's why they were having me put my old Sprint SIM card and resetting the APN settings.
SD
Sent from my SM-G965U using Tapatalk
DAmn!
I should have read here first.
i was unlocked on Nougat no longer unlocked on 8.0.0.
I have put in a few calls to Our friends at Sprint International to see if they can resend the Unlock from their side.
Okay...I need a third-party that can unlock my ls998 for me.
JWnSC said:
Sorry to hear man. I'm having the same issues. Asked the same questions as well before unlocking. It was unlocked on nougat but relocked after Oreo update. Before the update, they told me the unlock is permanent and that a factory reset or firmware update wouldn't change it. I called, they said "your device is unlocked" which is bs. I'm still trying to get this issue resolved. Thought I was the only one having this issue. Sprint shenanigans...
Click to expand...
Click to collapse
HAve you had any luck?
I have two tickets in on this same issue.,they keep making me wait.
---------- Post added at 08:45 PM ---------- Previous post was at 08:33 PM ----------
datrmon said:
Okay...I need a third-party that can unlock my ls998 for me.
Click to expand...
Click to collapse
i used LG SIMunlock..
others on XDA had good results it did not work for me.
I ended up reactivating my old Sprint account so I won't have an expensive paper weight. The lgsimunlock did not change anything on the device as the APN was still grayed out upon installation of the AT&T SIM. Sprint keeps telling me that my phone is unlocked. Sprint speculates the issue to with the service policy on AT&T network not being Oreo ready and while it sounds plausible I have no evidence either way. Right now I'm going to try to satisfy the 50 day service requirement again and see if anything magically changes. I still have to go to the AT&T store to see if there is anything more they can do as I had to buy a new phone to get passed this issue and not be offline since I'm on call 24/7. My new Samsung S9+ is AT&T to ensure that I won't have this issue moving forward. If AT&T would stop snubbing us IT guys with weak devices then I wouldn't have gone to Sprint for the 128G internal storage that the V30+ offered. A few days ago I read about someone buying the unlocked V30+ direct from LG and yet they are having trouble getting it to work on Sprint's network which makes me a tad concerned when it comes to device/carrier compatibility.
SD
I got my sprint lg v30+ carrier unlocked yesterday and now working with cricket
lzambrano87 said:
I got my sprint lg v30+ carrier unlocked yesterday and now working with cricket
Click to expand...
Click to collapse
Which service did you use to unlock your phone. Mine is still Locked
Hi all,
Im a still a bit green around the edges when it comes to dealing with android os.
I have 2 lgv30 (tmobile) and my goals are.....(this is what i need help with)
1. I want to run everything locally, no cloud, no sync, no backups, no services, nothing. I paid for these phones so i shouldnt have google or tmobile in my grille mining my personal data.
2. I dont care if google apps work or not....like i said im trying to get all my stuff on my phone working from my phone and not shared.
3. I have to use microsoft outlook and the home screen launcher microsoft makes is nice... Not intrusive like the google services stuff.
Im trying to clamp down on this privacy securitu stuff thats run amok with google... Copperhead OS is great and i would use it if my phone would work with it.... I dont login or sync any google accounts but i would really like to strip down and know how to achieve my goal with android 8.0.... The bloat, the privacy invasive crap, etc.... Looks like with 8.0 you can lockdown per app per permission....
Any thoughts or ideas?
Thanks
J
Ratfink11 said:
2. I dont care if google apps work or not....like i said im trying to get all my stuff on my phone working from my phone and not shared.
3. I have to use microsoft outlook and the home screen launcher microsoft makes is nice... Not intrusive like the google services stuff
Click to expand...
Click to collapse
LOL. Do you even imagine why RIM and their BBOS vanished? And Meego too? Because Uncle Sam wants your data, not because Android was somewhat better than they or Win Mobile 6.5. With WinMobile 6.5 you could store all your data locally, but seems that now only option is either to disable all google apps on your phone or better get root and flash some Gapps-free ROM.
You may want to read such topics maybe you'll find there more helpfull advices
Ratfink11 said:
Hi all,
Im a still a bit green around the edges when it comes to dealing with android os.
I have 2 lgv30 (tmobile) and my goals are.....(this is what i need help with)
1. I want to run everything locally, no cloud, no sync, no backups, no services, nothing. I paid for these phones so i shouldnt have google or tmobile in my grille mining my personal data.
2. I dont care if google apps work or not....like i said im trying to get all my stuff on my phone working from my phone and not shared.
3. I have to use microsoft outlook and the home screen launcher microsoft makes is nice... Not intrusive like the google services stuff.
Im trying to clamp down on this privacy securitu stuff thats run amok with google... Copperhead OS is great and i would use it if my phone would work with it.... I dont login or sync any google accounts but i would really like to strip down and know how to achieve my goal with android 8.0.... The bloat, the privacy invasive crap, etc.... Looks like with 8.0 you can lockdown per app per permission....
Any thoughts or ideas?
Thanks
J
Click to expand...
Click to collapse
Let's hope you don't have a T-Mobile exclusive V30 then, because that one is unrootable, bootloader not unlockable, etc. (the only one out of all V30 that can be customized pretty extensively)
1. k, just flash e.g. lineageOS, RR, AEX, dot os, etc. and leave gapps away (only flash the ROM)
2. You want to minimize Google tracking ? Install AdAway as a basis with its 4 blocking lists to be added to your hosts file, then install Blokada - use the "Mother of All ..." (the XDA extensive blocking list), install firewalls (best opensource based) and block off internet access to apps. With "App Ops"/"Privacy Guard" you can fine-grained tweak which apps run in background, at boot, keep your device awake and other things (e.g. location permissions). There's others but that's it for now
3. See if you can get an app or functionality (via XPosed, etc.) that lets you see if there is more internet communication with Outlook & MS Home Screen Launcher than there should be and block it via firewall or add it to hosts file, the extensive blocking list on Blokada might be too much and prevent Outlook from functioning properly so you might need to go with a less aggressive option
Privacy/Security wise it's not only Google, it's Microsoft, Google, FB, Twitter, etc.
It's all companies together and a pretty wide surveillance net.
In any case use a Browser that supports adblocking, disabling of Javascript and additional features (thinking about tracking cookies, invisible image trackers, etc. etc.)
Yeah, there are more things you can tweak related to permissions with 8.0
The following might be interesting:
https://www.naturalnews.com/2018-08...ation-even-if-you-turn-off-location-data.html
https://apnews.com/828aefab64d4411b...-Google-tracks-your-movements,-like-it-or-not
https://pjmedia.com/vodkapundit/ap-report-google-knows-where-you-are-even-if-you-disable-tracking/
So in that case we might need location spoofers or anything related (if those even work)
Well....?????
I do have the TMobile LG V30.
looks like im going to have to wait a couple months before it can be rooted???? From what im reading its still being worked on? Unfortuneatley i didnt have the option to go with the unlocked versions.
I definately want to move to Lineage...
Any suggestions or further info regarding rooting and unlocking bootloader would be greatly appreciated.
Thanks everyone for your help.
Ratfink11 said:
Well....?????
I do have the TMobile LG V30.
looks like i'm going to have to wait a couple months before it can be rooted???? From what im reading its still being worked on?
Click to expand...
Click to collapse
Won't ever be done. I'll be glad to be proven wrong, of course. I'm just stating probability. T-mobile H932 was released October 2017. This is now mid-August 2018.
1) RSA encryption on H932 is completely different from other North America variants.
2) Other phones are coming along which gets developers' attention. No one is really working on the H932 specifically, because of point #3...
3) There's no need since every V30/V30+/V30S on the planet -- EXCEPT for the T-mobile H932 has easy bootloader unlock, TWRP, root. Use one of those on T-mobile.
Ratfink11 said:
Unfortunately i didnt have the option to go with the unlocked versions.
Click to expand...
Click to collapse
Why not? Somebody held a gun to your head? Lots of T-mobile users are using the unlocked versions on T-mobile. No one forced you to buy the H932 specifically.
The carrier unlocked US998 (or the H931, H933, VS996, AS998, LS998 CONVERTED to US998) runs just fine on T-mobile. Plus, the carrier unlocked V30S.
So, there's SEVEN different North America V30/V30+ variant choices for you to buy to run on T-mobile. Mint LS998 V30+ is $315 on eBay right now, and eBay often gives 10% to 20% flash sales to bring the price even lower. Lots of people in this forum bought for 20% off for Father's Day sale, including me.
I've been on AT&T since 2012 and I've NEVER owned an AT&T branded phone. I always buy carrier unlocked phones.
So are you saying i can install lineage os on my tmobile lg v30?
My company has a contract account with tmobile....similar to goverment accounts. Tmobile supplies the phones we have to use..They wont activate any phone except the ones they provide. However, phones can have custom roms and still be used.
I also have employees that have the need for two or more phones due to seperating phone from tethering needs and new bandwidth coming from tmobile. Tmobile provided ALL the phones at huge discounts, no money up front and low monthly payments.
Not everyone has money to throw around......And im guessing here....perhaps like you can? Maybe your the richest man in the world? It must be nice... If someone did hold a gun to my head at our time of purchase we would all be dead because we dont have trust funds like you might have?Its really wonderful you can purchase 2 lg v30 on ebay or amazon and drop 2k with no issues....my employees cant....
Ratfink11 said:
So are you saying i can install lineage os on my tmobile lg v30?
Click to expand...
Click to collapse
I'm saying you can NOT. H932 does not have the fastboot flash commands necessary to install TWRP and root, using the LG Oreo bootloader unlock expoit @TxanMoe found. The other North America variants can be "converted" to US998 for the necessary fastboot flash commands. For some after that, you can even convert back to original model if you wish.
H932 has different RSA encryption than the other North America variants so it's impossible.
Ratfink11 said:
My company has a contract account with tmobile....similar to goverment accounts. Tmobile supplies the phones we have to use..They wont activate any phone except the ones they provide. However, phones can have custom roms and still be used.
I also have employees that have the need for two or more phones due to seperating phone from tethering needs and new bandwidth coming from tmobile. Tmobile provided ALL the phones at huge discounts, no money up front and low monthly payments.
Not everyone has money to throw around......And im guessing here....perhaps like you have. Its really wonderful you can purchase 2 lg v30 on ebay or amazon and drop 2k with no issues....my employees cant....
Click to expand...
Click to collapse
Then you didn't read what I wrote. I suggest you read before replying. How does $252 per phone on eBay = $2,000? I'll post again since you didn't read. I'll even do the math for you:
ChazzMatt said:
Mint LS998 V30+ is $315 on eBay right now, and eBay often gives 10% to 20% flash sales to bring the price even lower. Lots of people in this forum bought for 20% off for Father's Day sale, including me.
Click to expand...
Click to collapse
$315 - 20% = $252.
Convert that to US998, root, use on T-mobile with custom ROM. Lots of people use them on T-mobile. It's called Bring Your Own Phone. T-mobile allows non-branded phones to be used on T-mobile -- example Google Pixel phones or ANY compatible phone.
If your company's contract prevents that, too bad. Personal accounts do not prevent that.
Can you buy a another V30 phone and put your company T-Mobile SIM card in? Then root?
I was on T-Mobile for years but I could save a lot if I became the 4th phone on a shared unlimited plan on AT&T. So I bought a US998 and I brought it to AT&T to add a line on a bring my own device offer. They have an optional $4/month service which is essentially greatly extended caller ID and it identifies "likely scams" among other things like mobile user caller ID and identifies a lot of things that regular caller ID doesn’t. I had it on T-Mo until earlier today. It, however, requires that the phone be accepted for "HD Voice" which the V30 is but not on AT&T if the IMEI isn’t on "their" list of their phones. It isn’t a matter of the phone having the US998 firmware but that the IMEI doesn’t match. If I understand things correctly, and I don’t know that I do, then even if I bought an H931 from an eBay seller, I'd be unable to activate it with full functionality.
If I'm wrong, then I could return the US998 and buy an H931 and flash it to a us998 and give up some memory (the US998 is a V30+) and some cheap headphones and get the missing features. Or I could go back to T-Mo and spend another $30 a month. Or I could give up the caller ID, Wi-Fi calling, HD voice and a few lesser features.
I found an email form an AT&T rep, back in 2016, saying that they were working on adding all features for users of phones brought to AT&T and that they were working on it. I don’t remember if they implied it was at great urgency. When I was at the store, the people there spent over a half hour trying to activate the service and they couldn’t figure it out. Of course, they merely tried the same failing things over and over and never tried other things like maybe calling AT&T support, or looking it up or even asking people who might have known. When I called and got as supervisor, I was told it didn’t work because it was the policy of AT&T to not offer the services on BYOD phones.
Anyone know anything here? I'd prefer info trhat;'d help me get my6 phone on AT&T wiht the features but I'd settle for knowing tghat it';s not goping to work.
Bob Simons said:
It, however, requires that the phone be accepted for "HD Voice" which the V30 is but not on AT&T if the IMEI isn’t on "their" list of their phones. It isn’t a matter of the phone having the US998 firmware but that the IMEI doesn’t match. If I understand things correctly, and I don’t know that I do, then even if I bought an H931 from an eBay seller, I'd be unable to activate it with full functionality.
Click to expand...
Click to collapse
No, you don't quite understand correctly. They are pressing you to have an AT&T-branded phone, not specifically a phone they personally sell to you. You could buy an H931 off eBay and it would have the IMEI they SAY they are looking for.
Having said that you admit they didn't call AT&T tech support. I would call AT&T tech support myself or go to another AT&T store. If they still say no, then buy an H931 off eBay...
Also, what happens when you flash the H931 TWRP-flashable zip to your US998? That doesn't allow the AT&T features?
from, what I understand, it comes down to provisioning and they describe the process as one with no discretionary range at all. The only issue is whether the IMEI is in the list that can be so provisioned. Whether it is owning a H931 or a phone of their supply is unknown but they do insist it is the latter. I compare it to the issues some people report trying to unlock a phone they say is paid for and others say it is not. The idea being that there is a somewhat fluid master list somewhere and they are saying there is a list of H931s meant for sale by AT&T agents.
I don't believe it either but it appears to be a road block.
So now do I try to return the US998 because I had activation issues with it? On a fairness level, it's not the fault of the eBay reseller who sold me the phone he said he would, and by all accounts, in good working order.
So what would you do, if you accepted my position that I need these features that seem to require an IMEI that AT&T is willing to provision with HD Voice, and the resulting capabilities which only follow on a phone provisioned for HD Voice so I could subscribe for the $4/.month caller ID service. I’d hate to pay another $300 to buy a H931 to find that the problem still exists or that I now have 2 phones when I need one.
ChazzMatt said:
No, you don't quite understand correctly. They are pressing you to have an AT&T-branded phone, not specifically a phone they personally sell to you. You could buy an H931 off eBay and it would have the IMEI they saythey are looking for.
Having said that you admit they didn't call AT&T tech support. I would call AT&T tech support myself or go to another AT&T store. If they still say no, then buy an H931 off eBay...
Also, what happens when you flash the H931 TWRP-flashable zip to your US998? That doesn't allow the AT&T features?
Click to expand...
Click to collapse
Bob Simons said:
from, what I understand, it comes down to provisioning and they describe the process as one with no discretionary range at all. The only issue is whether the IMEI is in the list that can be so provisioned. Whether it is owning a H931 or a phone of their supply is unknown but they do insist it is the latter. I compare it to the issues some people report trying to unlock a phone they say is paid for and others say it is not. The idea being that there is a somewhat fluid master list somewhere and they are saying there is a list of H931s meant for sale by AT&T agents.
I don't believe it either but it appears to be a road block.
So now do I try to return the US998 because I had activation issues with it? On a fairness level, it's not the fault of the eBay reseller who sold me the phone he said he would, and by all accounts, in good working order.
So what would you do, if you accepted my position that I need these features that seem to require an IMEI that AT&T is willing to provision with HD Voice, and the resulting capabilities which only follow on a phone provisioned for HD Voice so I could subscribe for the $4/.month caller ID service. I’d hate to pay another $300 to buy a H931 to find that the problem still exists or that I now have 2 phones when I need one.
Click to expand...
Click to collapse
I'm going to leave that decision to you.
My sister and brother-in-law both have LS998 V30+ (off eBay) converted to US998 V30+ and they're both on post paid AT&T. He's a successful tech salesperson and they live in a million dollar house.
Another friend of mine (very tech oriented) has postpaid AT&T on native US998 V30 (B&H Photo) and works for a world wide news organization.
I don't know whether they have HD Voice, WiFi calling on their US998 -- but they have never complained about not having it...
They all got this phone on my recommendation, and are using it on postpaid AT&T.
____
My wife and I, my mother and two other friends have either native or converted US998 on Prepaid AT&T. I do not have those features, but I like having the lower price of AT&T Prepaid with the speed of postpaid AT&T included vs the lag of AT&T MVNOs.
____
But you know your needs better than me. I would just try with another store or AT&T technical support before giving up. If you do return the US998 you can bootloader unlock and root H931. I would activate first to get everything done, before following the WTF instructions.
Sent via open market LG US998 V30/V30+
I just spoke to a so-called supervisor who tells me that the issue is one of supported devices on the BYOD plan. they say that while the H931 as sold by AT&T is a supported device, an h931 not sold by AT&T is somehow fundamentally different and it appears to them as having a different "image" (a term not explained or otherwise defined) and so there is no way that a non AT&T H931 will ever appear on their system, as one of theirs. As not one theirs, they refuse the range of services that include "HD Voice, Wi-Fi calling and enhanced caller ID and a security feature that I don’t know the name of.
They insist that this "image" issue is really true and that anyone with an AT&T supplied H931 and a non-AT&T H931 appear as different devices on their system.
They proposed creating an escalation ticket so that the "back office department" can look to see if there is anything that they can do. They say as things are currently set up there is no option anywhere to authorize a non-AT&T phone but maybe the back-office folks can do it, I’m promised a callback in 24 hours and he is improbably making positive sounding noises. As so much of this makes no sense, I don’t expect qi positive result, but I will give them 24 hours
I'm not casting aspersions on any user of AT&T's postpaid or pre-paid system but I can say that I ne3edc Wi-Fi calling for reception where I work and I want the caller IDF service and have come to want it in the 4 years I’ve been on T-Mobile who offers the same product.
Please don’t think that I'm critiquing anyone who is using any carrier's system to their satisfaction. I'm just saying that I would be significantly troubled by not having Wi-Fi calling as I live and work in areas where there is no calling except once inside buildings and connected to their Wi-Fi LAN. And for whatever reason, I'm being excluded on grounds that seem suspicions.
ChazzMatt said:
I'm going to leave that decision to you.
My sister and brother-in-law both have LS998 V30+ (off eBay) converted to US998 V30+ and they're both on post paid AT&T. He's a successful tech salesperson and they live in a million dollar house.
Another friend of mine (very tech oriented) has postpaid AT&T on native US998 V30 (B&H Photo) and works for a world wide news organization.
I don't know whether they have HD Voice, WiFi calling on their US998 -- but they have never complained about not having it...
They all got this phone on my recommendation, and are using it on postpaid AT&T.
____
My wife and I, my mother and two other friends have either native or converted US998 on Prepaid AT&T. I do not have those features, but I like having the lower price of AT&T Prepaid with the speed of postpaid AT&T included vs the lag of AT&T MVNOs.
____
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
can anyone tell me what rom I should use for the H932?
I've just about decided to go back to T-Mo and I need a rom that wont lose root an dwill enable B71 and would like the latest, stockest thing that has been at least partly debloated. Is there any such thing? Is there info for loadng the lastest H932 rom on a US998?
Bob Simons said:
I just spoke to a so-called supervisor who tells me that the issue is one of supported devices on the BYOD plan. they say that while the H931 as sold by AT&T is a supported device, an h931 not sold by AT&T is somehow fundamentally different and it appears to them as having a different "image" (a term not explained or otherwise defined) and so there is no way that a non AT&T H931 will ever appear on their system, as one of theirs. As not one theirs, they refuse the range of services that include "HD Voice, Wi-Fi calling and enhanced caller ID and a security feature that I don’t know the name of.
They insist that this "image" issue is really true and that anyone with an AT&T supplied H931 and a non-AT&T H931 appear as different devices on their system.
They proposed creating an escalation ticket so that the "back office department" can look to see if there is anything that they can do. They say as things are currently set up there is no option anywhere to authorize a non-AT&T phone but maybe the back-office folks can do it, I’m promised a callback in 24 hours and he is improbably making positive sounding noises. As so much of this makes no sense, I don’t expect qi positive result, but I will give them 24 hours
I'm not casting aspersions on any user of AT&T's postpaid or pre-paid system but I can say that I ne3edc Wi-Fi calling for reception where I work and I want the caller IDF service and have come to want it in the 4 years I’ve been on T-Mobile who offers the same product.
Please don’t think that I'm critiquing anyone who is using any carrier's system to their satisfaction. I'm just saying that I would be significantly troubled by not having Wi-Fi calling as I live and work in areas where there is no calling except once inside buildings and connected to their Wi-Fi LAN. And for whatever reason, I'm being excluded on grounds that seem suspicions.
Click to expand...
Click to collapse
Bob Simons said:
I've just about decided to go back to T-Mo and I need a rom that wont lose root an dwill enable B71 and would like the latest, stockest thing that has been at least partly debloated. Is there any such thing? Is there info for loadng the lastest H932 rom on a US998?
Click to expand...
Click to collapse
This T-Mobile ROM port for US998 won't give you LTE band 71, but probably everything else:
https://forum.xda-developers.com/lg-v30/development/rom-lg-v30-t-mobile-stock-rom-20s-t3925486
is there any way to get band 71, and wifi calling on a us998?
I just went to a t-mo store with the us998 rom and put a t-mo sim in it and the hd voice calling worked fine although I didn't try Wi-Fi calling yet. But where I live I think b71 would make a huge difference. In any case I want a chance to find out if this is true. This is probably the main reason I bought the V30: my V20 doesn’t even have B71 and I have no reception in way too many places where t-mo says there is coverage. They also imply that most new build out is with b71, and they further imply that all else equal, ,b71 works better as if it's just magic. It seems at last worth checking out if there's a chance. I see some roms change the modems and some do not. Is it likely that that roms that don’t change the modem will not change the lack of b71 so I'd need a rom that includes an h932 modem to even have a chance of b71 working?
Thanks agian for all yuor help.
ChazzMatt said:
This T-Mobile ROM port for US998 won't give you LTE band 71, but probably everything else:
https://forum.xda-developers.com/lg-v30/development/rom-lg-v30-t-mobile-stock-rom-20s-t3925486
Click to expand...
Click to collapse
a while ago you said thje us998 had band 71
I'm referring to https://www.xda-developers.com/unlocked-lg-v30-band-71-600-mhz/
If the us998 doesnt have b71, does it if it has the H932 modem?
Bob Simons said:
I just went to a t-mo store with the us998 rom and put a t-mo sim in it and the hd voice calling worked fine although I didn't try Wi-Fi calling yet. But where I live I think b71 would make a huge difference. In any case I want a chance to find out if this is true. This is probably the main reason I bought the V30: my V20 doesn’t even have B71 and I have no reception in way too many places where t-mo says there is coverage. They also imply that most new build out is with b71, and they further imply that all else equal, ,b71 works better as if it's just magic. It seems at last worth checking out if there's a chance. I see some roms change the modems and some do not. Is it likely that that roms that don’t change the modem will not change the lack of b71 so I'd need a rom that includes an h932 modem to even have a chance of b71 working?
Thanks agian for all yuor help.
Click to expand...
Click to collapse
Bob Simons said:
I'm referring to https://www.xda-developers.com/unlocked-lg-v30-band-71-600-mhz/
If the us998 doesnt have b71, does it if it has the H932 modem?
Click to expand...
Click to collapse
If you read that article, do you see who he quoted in that article and what thread he linked to? . Someone named ChazzMatt. Go read the thread he links to, please. I started that thread.
https://forum.xda-developers.com/lg-v30/how-to/t-mobile-600-mhz-lte-band-71-s-carrier-t3671351
That was also in September 2017 before the OFFICIAL carrier unlocked (Open Market) US998 V30/V30+ was released. We were hoping the upcoming "official" carrier unlocked US998 (sold by authorized 3rd party retailers like B&H Photo) would ALSO have the new U.S. T-Mobile LTE band 71 -- and one part of T-Mobile SEEMED to be hinting it would... That you could buy EITHER H932 OR the "official" carrier unlocked US998 and have all the T-Mobile bands. These official carrier unlocked phones are called "Open Market" phones by LG; these are the phones that LG usually lists in their LG Bootloader Unlock code eligible list.
Thus the thread I started, and subsequent XDA NEWS article. That turned out to NOT be true. The tweets we misleading.
Even so, we also hoped with root on the "Open Market" US998 we could activate the hidden T-Mobile network menus we could clearly see. THAT is also discussed in the thread.
Yet in all the time since then, no one has had any luck getting T-Mobile LTE band 71 working on any phone except U.S. T-Mobile H932.
@runningnak3d, the dev who ROOTED the T-Mobile H932 currently uses a US998 on T-Mobile. If anyone could get LTE band 71 on T-Mobile with US998, it would be him. . He hasn't, and he says LTE band 71 is not that important for him.
______
We also found out the the only difference between the "Open Market" official carrier unlocked US998 V30 (64GB) sold by B&H Photo and the US998 V30 (64 GB) sold by U.S. Cellular is the B&H Photo V30 was secretly eligible for LG bootloader unlock code. One of my V30 used official LG bootloader unlock code, but we had to hack the LG dropdown menu on the LG Dev website to enter the information. LG has NEVER officially announced the Open Market US998 V30 is eligible for bootloader unlock code. That trick/hack does NOT work for the Open Market US998 V30+. So, only one of my phones was bootloader unlocked using that method.
However there was NO DIFFERENCE between the various US998 V30+ (128GB) sold by the any entities. NO US998 V30+ is eligible for LG bootloader unlock code, and ALL US998 V30/V30+ are actually carrier unlocked -- even those sold by U.S. Cellular.
LG was not forthcoming with any of this information. We had to figure it out by ourselves, through trial and error.
With WTF exploit, we are not dependent on LG for bootloader unlock code. But that developments did not happen until May 2018. My US998 V30+ was not bootloader unlocked and rooted until then.
Sent via open market LG US998 V30/V30+
Of course I know it was you. that's why I'm asking you follow up questions.
I'm seeing comments along two theories and I dont i know which is more likely true. Theory one is that the 835 chips come in two types, ones that have band 71 capabilities and those tht dont, or the other theory which is that there are software modems thaat compensate for the lack of included band 71 modems, and where a certain software modem could add the capbility. In effect, some say that the US998 can never get band 71 and others say for example, that if you knew what you were doing wiht the Shortcut Master you could add the band, or alternatively, you could flash the correct rom or modem.
And so I start doing my homework and sure enough, you show up as one of the few that know anything about it.
I have no idea but I keep being told that things arent going to go the way I want them to. I'm hoping that I can get band 71 using this phone because I just bought this phone and I need or think I need band 71. It is why I bougnt this phone.
How do things look for me getting band 71? My clever plan to go to AT&T failed rather dramatically by my standards, even if you think I should be fine without the functions that so many people don't care about. Out in the boonies, T-Mpo is putting most of their efforts into band 71 and I spent a lot of time driving where there is no reception and I'm told there'd be a lot more if I could get that band. that's mainly why I bought the new phone as the V20 still works about the same, not getting band 71 every day.
I'm trying to learn about this phone after 2+ years with the H918 but I'll never pick up what you know any time soon, so I'm asking you.
ChazzMatt said:
If you read that article, do you see who he quoted in that article and what thread he linked to? . Someone named ChazzMatt. Go read the thread he links to, please. I started that thread.
https://forum.xda-developers.com/lg-v30/how-to/t-mobile-600-mhz-lte-band-71-s-carrier-t3671351
That was also in September 2017 before the OFFICIAL carrier unlocked (Open Market) US998 V30/V30+ was released. We were hoping the upcoming "official" carrier unlocked US998 (sold by authorized 3rd party retailers like B&H Photo) would ALSO have the new U.S. T-Mobile LTE band 71 -- and one part of T-Mobile SEEMED to be hinting it would... That you could buy EITHER H932 OR the "official" carrier unlocked US998 and have all the T-Mobile bands. These official carrier unlocked phones are called "Open Market" phones by LG; these are the phones that LG usually lists in their LG Bootloader Unlock code eligible list.
Thus the thread I started, and subsequent XDA NEWS article. That turned out to NOT be true. The tweets we misleading.
Even so, we also hoped with root on the "Open Market" US998 we could activate the hidden T-Mobile network menus we could clearly see. THAT is also discussed in the thread.
Yet in all the time since then, no one has had any luck getting T-Mobile LTE band 71 working on any phone except U.S. T-Mobile H932.
@runningnak3d, the dev who ROOTED the T-Mobile H932 currently uses a US998 on T-Mobile. If anyone could get LTE band 71 on T-Mobile with US998, it would be him. . He hasn't, and he says LTE band 71 is not that important for him.
______
We also found out the the only difference between the "official" carrier unlocked US998 V30 (64GB) sold by B&H Photo and the US998 V30 (64 GB) sold by U.S. Cellular is the B&H Photo V30 was secretly eligible for LG bootloader unlock code. One of my V30 used official LG bootloader unlock code, but we had to hack the LG dropdown menu on the LG Dev website to enter the information. LG has NEVER officially announced the Open Market US998 V30 is eligible. That does NOT work for the Open Market US998 V30+. So, only one of my phones was bootloader unlocked using that method.
However there was NO DIFFERENCE between the various US998 V30+ (128GB) sold by the any entities. NO US998 V30+ is eligible for LG bootloader unlock code, and ALL US998 V30/V30+ are actually carrier unlocked -- even those sold by U.S. Cellular.
LG was not forthcoming with any of this information. We had to figure it out by ourselves, through trial and error.
With WTF exploit, we are not dependent on LG for bootloader unlock code. But that developments did not happen until May 2018. My US998 V30+ was not bootloader unlocked and rooted until then.
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
Bob Simons said:
Of course I know it was you. that's why I'm asking you follow up questions.
I'm seeing comments along two theories and I dont i know which is more likely true. Theory one is that the 835 chips come in two types, ones that have band 71 capabilities and those tht dont, or the other theory which is that there are software modems thaat compensate for the lack of included band 71 modems, and where a certain software modem could add the capbility. In effect, some say that the US998 can never get band 71 and others say for example, that if you knew what you were doing wiht the Shortcut Master you could add the band, or alternatively, you could flash the correct rom or modem.
And so I start doing my homework and sure enough, you show up as one of the few that know anything about it.
I have no idea but I keep being told that things arent going to go the way I want them to. I'm hoping that I can get band 71 using this phone because I just bought this phone and I need or think I need band 71. It is why I bougnt this phone.
How do things look for me getting band 71? My clever plan to go to AT&T failed rather dramatically by my standards, even if you think I should be fine without the functions that so many people don't care about. Out in the boonies, T-Mpo is putting most of their efforts into band 71 and I spent a lot of time driving where there is no reception and I'm told there'd be a lot more if I could get that band. that's mainly why I bought the new phone as the V20 still works about the same, not getting band 71 every day.
I'm trying to learn about this phone after 2+ years with the H918 but I'll never pick up what you know any time soon, so I'm asking you.
Click to expand...
Click to collapse
Bob, if you knew I wrote it and had already read the thread -- then why did you bring it up? If you read the thread you know it's not possible, as far as we know. I spent a lot of time trying to explain all that in my post and you already knew it. I didn't know how up to speed you were. If you had said, "I read this article, I read the whole thread, is there anything new, yes or no?" I would have simply said no, nothing new. Move on.
You are making my head hurt.
Here are your choices:
Go buy a new AT&T H931 from AT&T.
Go buy a mint AT&T H931 off Swappa you KNOW was bought from AT&T. Swappa instead of eBay this time because they check IMEI, etc before letting it be sold. Having been bought from AT&T rather than leftover stock from some warehouse, it SHOULD be in the AT&T system as eligible for all the stuff you want. If you are uncertain, then go buy straight from AT&T.
Go buy a T-mobile H931 if you want to stay with T-mobile and get LTE band 71.
no, I didnt understand and now I do
thanks. i thought it was supposed to be possible.
so my best bet is to get a 931 so I can pay less.
ChazzMatt said:
Bob, if you knew I wrote it and had already read the thread -- then why did you bring it up? If you read the thread you know it's not possible, as far as we know. I spent a lot of time trying to explain all that in my post and you already knew it. I didn't know how up to speed you were. If you had said, "I read this article, I read the whole thread, is there anything new, yes or no?" I would have simply said no, nothing new. Move on.
You are making my head hurt.
Here are your choices:
Go buy a new AT&T H931 from AT&T.
Go buy a mint AT&T H931 off Swappa you KNOW was bought from AT&T. Swappa instead of eBay this time because they check IMEI, etc before letting you sell it. Having been bought from AT&T rather than leftover stock from some warehouse, it will be in the AT&T system as eligible for all the stuff you want.
Go buy a T-mobile H931 if you want to stay with T-mobile and get LTE band 71.
Click to expand...
Click to collapse
Bob Simons said:
thanks. i thought it was supposed to be possible.
so my best bet is to get a 931 so I can pay less.
Click to expand...
Click to collapse
This tweet from T-mobile was what got our hopes up. The "unlocked" was the US998.
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yes, and stuff like that make my head explode and made me think that there was some way.
So now I have to see if I can return this ebay phone that I've rooted and go buy something else.
I can go to your page at https://forum.xda-developers.com/lg-v30/development/us998-lg-v30-market-us998-t3736910
do you know which of the trwo (10c or 10d) is the 7.1.2 my phone came with?
ChazzMatt said:
This tweet from T-mobile was basically a lie and got our hopes up.
Click to expand...
Click to collapse