I need some help, I have a Mate 10 from China the Al00 version 6gb/128gb version. It came rebranded with AL29 115 (C636) flashed over it. Everything is working fine. When I check Firmware Finder app it shows there are updates available for C636 but these are not approved for installation. However when I check the (C185) update version of the L29 it is approved for my device. So I updated to this version which is L29 8.0.0.119(C185) everything worked fine and when my phone rebooted it was still on L29 8.0.0.115(C636) but the security patch was updated to the latest November one from October. I don't understand what has happened here? WHY HASN'T the build version changed? Why isn't any update version of the C636 not approved for my phone? I would appreciate any help thank you in advance
Interesting I thought about doing this myself, so you probably have the firmware files of .119 but still device details .115. Can you take a screen shot of your syatem/About Phone?
You would need to rebrand your phone I would have thought, currently only funky Huawei can do this from what I've read.
I'm in the same boat, all the C636 firmwares are not authorised currently for my device also. Update.app method doesn't work with out associated hw files and I'm not willing to fastboot the partitions to the device tho should work.
somemadcaaant said:
Interesting I thought about doing this myself, so you probably have the firmware files of .119 but still device details .115. Can you take a screen shot of your syatem/About Phone?
You would need to rebrand your phone I would have thought, currently only funky Huawei can do this from what I've read.
I'm in the same boat, all the C636 firmwares are not authorised currently for my device also. Update.app method doesn't work with out associated hw files and I'm not willing to fastboot the partitions to the device tho should work.
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I have checked and I am positive that my phone is rebranded to C636, what I find strange is that others in this forum bought the same phone from the same vendor and it was rebranded by the vendor too. They are also in the UK and they have received an OTA to 119 from 115, I do not understand why this is the case.
ramheer said:
I have checked and I am positive that my phone is rebranded to C636, what I find strange is that others in this forum bought the same phone from the same vendor and it was rebranded by the vendor too. They are also in the UK and they have received an OTA to 119 from 115, I do not understand why this is the case.
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Yeah I've the same device from Wandamobile.
I just received the .119 OTA update as of last night. You'll get it very shortly.
Seems to be in line with firmware finder when you check firmware access, as soon as my access was approved on the app I got the OTA.
somemadcaaant said:
Yeah I've the same device from Wandamobile.
I just received the .119 OTA update as of last night. You'll get it very shortly.
Seems to be in line with firmware finder when you check firmware access, as soon as my access was approved on the app I got the OTA.
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Thank you very much my friend I appreciate that ?
i have the same problem.. my mate 10 rebrand by itself after i installed a full OTA via firmware finder. my mate 10 was 119(C636) then after i downloaded and installed a firmware 128(636) via firmware finder. it didnt change at all. my mate 10 was still on firmware 119 but the worst it became 119(185) when i try to download a firmware 128(C185) i cannot install it because it was not approved.. but when i try to download a 128(636) all is good but the problem is im still at 119(C185) after the installation..
Hi, I recently bought a (brand new) Honor 8X from an online store (I'm based in Belgium). It would not upgrade to the new Android 9. It has rolled out in Belgium, so I'm kinda stumped my device would not update. I checked the system information and saw a line "Custom Version CUSTC432D1". I'm a noob concerning technical Android details, and I was wondering:
1) What does it do
2) How did it get there
3) Is this custom version able to prevent an update?
Thanks so much for your information!
mathiasT91 said:
Hi, I recently bought a (brand new) Honor 8X from an online store (I'm based in Belgium). It would not upgrade to the new Android 9. It has rolled out in Belgium, so I'm kinda stumped my device would not update. I checked the system information and saw a line "Custom Version CUSTC432D1". I'm a noob concerning technical Android details, and I was wondering:
1) What does it do
2) How did it get there
3) Is this custom version able to prevent an update?
Thanks so much for your information!
Click to expand...
Click to collapse
Hi there
1. Would not update: EMUI 9 is still not officially available to everyone, even sometimes within same country. Hard to say why.
2. "Custom version" - this is strange, maybe its a network operator based version. Vodafone for example will add some default apps to the firmware. Not necessarily a problem and should stop updates
3. Try downloading "huawei firmware finder" from Play store and see if you can update with this one
4. What is your exact device model? This is important to know. The model numbers starts with JSN-xxxxxxx
thesaiman said:
Hi there
1. Would not update: EMUI 9 is still not officially available to everyone, even sometimes within same country. Hard to say why.
2. "Custom version" - this is strange, maybe its a network operator based version. Vodafone for example will add some default apps to the firmware. Not necessarily a problem and should stop updates
3. Try downloading "huawei firmware finder" from Play store and see if you can update with this one
4. What is your exact device model? This is important to know. The model numbers starts with JSN-xxxxxxx
Click to expand...
Click to collapse
Hey. For point 2) just for the sake of it, I bought another device (from a physical store this time, in my country), and the same Customer Version was on there. So I assume that's normal.. (Afterwards, I returned it)
3. I found firmware, but for my 'code' (JSN-L21C432CUSTC432D1B136') it only goes to 8.2.0.136
4. My build number is JSN-L21 8.2.0.136 (C432)
It's probably just not available for my specific custom version..
Thanks for the info!
EDIT: was too fast on point 3 and did find some firmware
Hi, I'm a newbie so please be gentle with me
I Have recently bought a refurbished Mate 10 Pro - Build No. BLA-09 8.0.0.112 (C652) - I'm in the UK
It absolutely refuses to accept any updates using the Huawei Hi-Suite, I have tried to use the Team MT Firmware Finder but I'm not sure which firmware I should choose as I don't want to get the region wrong. I've searched Google for clues but nothing has come up.... I also have an uneasy feeling that this particular build may have no upgrade path...
Any suggestions on how I should proceed would be most welcome.
I have received the EMUI 9.1 notification update on HiCare. However, when I got to the phone settings> software update I get the notification that the current version 9.0.0.266 (C432E10R1P16) is up to date.
I am on Three UK - LYA-L29.
Is the EMUI 9.1 carrier specific? I just don't understand why I get the update notification would come up on HiCare but on the phone settings doesn't.
Any one with an idea what would be wrong?
At least you got the notification lol so it's probably coming for you soon. As for me, my device is C432 as well and I haven't gotten any EMUI 9.1 notification. Nothing at all. Smh. I guess we just gotta be patient.
The weirdest thing is that someone from these forums with the same region AND carrier as me said they received the update. I just don't get it. I'm not butthurt but how is that possible? Same region, same carrier. They got the update and I still havent. Really weird.
sirme said:
I have received the EMUI 9.1 notification update on HiCare. However, when I got to the phone settings> software update I get the notification that the current version 9.0.0.266 (C432E10R1P16) is up to date.
I am on Three UK - LYA-L29.
Is the EMUI 9.1 carrier specific? I just don't understand why I get the update notification would come up on HiCare but on the phone settings doesn't.
Any one with an idea what would be wrong?
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Click to collapse
Read very carefully the header....it says update REQUEST.
You have been added to a back server updater.
I am in same position I clicked thinking it would show up, still waiting....
But reading some threads here it doesn't look like 9.1 is all that special especially if you want notifications showing.
hi , I am downloading now EMUI 9.1 the update, it is 4.14 GB
sirme said:
I have received the EMUI 9.1 notification update on HiCare. However, when I got to the phone settings> software update I get the notification that the current version 9.0.0.266 (C432E10R1P16) is up to date.
I am on Three UK - LYA-L29.
Is the EMUI 9.1 carrier specific? I just don't understand why I get the update notification would come up on HiCare but on the phone settings doesn't.
Any one with an idea what would be wrong?
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Click to collapse
Same for me mate , Giffgaff UK, requested 8 am on the 26/6 still nothing... Like .266 probably will get it in about 2 weeks time.... :crying:
same here 3 branded phone uk.................... need update nooooooooow :laugh::laugh::laugh:
Same on EE in the UK
Same here Vodafone uk
Im on.238 and no update nothing...
Anyone on 9.0.0.187 and still nothing?
Me neither 266 comviq sweden
Ok here
Sent from my LYA-L29 using Tapatalk
I live in the nz. I heard the news about Mate 20 Pro getting emui 9.1 as soon as it came out and i've been waiting ever since. No updates, no requests, no nothing.
Hey guys,
Not sure how about you. But after I clicked the update icon in HiCare I was able to update to emui 9.1 (from setting menu)
And this is not working for a lot of Mate 20 Pro users.
Some dont get the notification at all and some ( me included) received the update notification in the HiCare App but there is no new systemupdate available..
Now I am on 266 C432.
According to the support, we need to wait until our Waves are published...
Got this from Huawei,
12:41:00 - Julie said : The update might not be downloadable as it shows you an available update for the model of the device in general, but that doesn't mean that it is available for your specific deice yet.
12:41:26 - Shane said : Is there any ETA on it being pushed to my device?
12:43:21 - Julie said : We do not have an exact time frame for it, you should receive it approximately at the end of the following month.
12:43:25 - Julie said : I would kindly recommend you to patiently wait for the update to come to your device, the update has been barely released, and given the fact that it is released in batches some devices will receive it earlier then others, but you will receive it as well
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Click to collapse
hmm
Shaneee said:
Got this from Huawei,
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Strange how they can say that when it was advertised that all mate 20 series would get the 9.1 update in June i read this from Huawei central so not sure how reliable they are.
Im on LYA-L29 .266 (C432) Three UK and still no update.
I don't understand this. I'm currently on 9.0.0.238, and my phone says the software is up to date. I have the mate 20 pro, LYA-L29 version, on Three UK. The hicare app also says my software is up to date and emui 9.1 is nowhere to be seen.
I am still on 9.0.0.215 on LYA-L29C605.
I installed HiCare and when it didn't update me to 9.2 I smashed my phone with a rock.
I just received a Huawei Mate 10 Model ALP-L29 (C636) which has a build number of 9.0.0.228(C636E2R1P12) and I have been trying to update it to EMUI 12 using the guide from MoS (https://ministryofsolutions.com/2022/07/huawei-mate-10-emui-12-update-asia-pacific.html) but EVERYTIME when it reboots to verify it fails. HiSuite says its compatible but it fails every time. The only difference I see between my phone's build number and the build number in the guide is mine C636E2R1P12 while the guide's is C636E2R1P1. Also I just noticed that the guide says it has to be running the latest EMUI 10. What is the latest and where might I find it? I'm in the US and thanks to the last president Huawei devices won't EVER get any new updates so I hope some one can help me.