Help with a brick - Xperia Z2 Q&A, Help & Troubleshooting

So yesterday my phone started to act weird all of the sudden. I can't turn it on. When I plug it in, the red led lights up, then it changes to orange (or sometimes green). While that happens only the backlight works no sony logo etc. I can't enter any of the modes (volume up, or down) to try to flash the stock rom through flashtools. While it's plugged in this process happens in a loop. When I remove the charger it's just dead. When I press the red button where the sim is I get three short vibrations and nothing happens.
Anyone with an idea what can I do?
Really love this phone I'd be devastated if I had to change now.

Hi, just do the following: Download xperia companion, click on repair, then look for the option that goes like this "I cannot acces to my phone, phone not recognized" something like that, now let it finish.

About that, I forgot to mention I tried it already. Nothing happens in the process. Bootloop just goes on and on.

bastadur said:
About that, I forgot to mention I tried it already. Nothing happens in the process. Bootloop just goes on and on.
Click to expand...
Click to collapse
Did you try flashing the stock rom using the flashtool ?

I see you didn't read my first post.

Got it fixed! Wasn't a software, but a hardware issue. A thingy that connects the display to the board went kaboom and the replacement was rather cheap.
Just in case someone has similar behavior...

Related

[Q] Xperia X10 won't turn on.

Hi. The phone application was not functioning well and the F/C dialog showed up. I powered off the phone and from that point, the phone won't turn on.
The battery was fully charged before this happened.
When I press the power button, the phone vibrates for half a second, the screen brightens up but does not show anything but a black screen.
I removed SIM and SD cards, removed the battery and performed the above steps but nothing happened.
I also tried to put on the charger to see what's going on. Once I plug the charger, the phone's screen brightens but shows only blank (even without pressing the power button)
When connected to the charger, the green light for charging is on for some minutes, then goes off automatically.
I tried to connect it to the PC, and PC Companion finds the device as usually. It even shows the dialog on the pc screen to mount the device.
I tried a hard reset, but does not work
On some point, the sony logo appeared and then a dialog saying: "sorry process system is not responding". The first time I pressed Force Close and the phone turned off. Immediately after that, the phone turned on and showed the exact message. I pressed "Wait" but nothing happened in the next 15 minutes.
I called Sony's support center and they suggested a software update. Did the process exactly as it should, but again, even after the software update the screen shows nothing but black. It is all the time brightened for some reason.
I tried to turn off the phone for some time by removing the battery, but as soon as I put the battery back on, the phone's screen brightens and stays that way forever.
The phone was functioning perfectly up until this issue. The only application I had installed apart from some games, was AWDLauncher. On the screen I had only a TASK widget and a battery status widget.
The phone is 3 months old and has been always in perfect condition.
ANY help would be appreciated!!!!
Many Thanks
Try to format phone with this method hope it should work as it seems the issue is with OS only ..
http://forum.xda-developers.com/showthread.php?t=717949
Many thanks for the prompt reply. I will try to do so and let you know how it goes!
o0k00l said:
Try to format phone with this method hope it should work as it seems the issue is with OS only ..
Click to expand...
Click to collapse
I tried the steps found in the link you gave me, but I couldn't go any further after step no (5) from the tutorial, as it would require to enable Debugging mode and I cannot access the OS (since the device won't turn on).
Is there a way to format all the contents of the device and have them replaced by running SEUS (as it always says that my device is up to date now)?
Was it this:
http://www.sonyericsson.com/cws/sup.../detailed/updateservice/xperiax10?cc=gb&lc=en
That Sony Ericsson told you to do?
If not, use that.
Download it, follow the steps when it says you have the latest version, press "Install Anyway".
Hope this works.
Hi itTim. thanks for the response
this is what i did but no improvement at all ((
Sounds like you broke your LCD screen somehow.
That would suck because I broke mine and it cost me $200 to fix.
Hi Hypercore.
Yes that could be the problem. The thing is that I always took rally good care of the phone, always carried in a leather pouch and never droped it. How sensitive is this lcd anyway?? Did you notice any cracks on your lcd or was the problem simillar to mine?
Thanks
When you turn on the phone does the lcd backlight turn on?
If so, look for any faint lines of color (usually a hairline size). If you see any of those then your screen is cracked.
the backlight is on, but there are no lines of colour on the lcd screen.
another weird thing is that the green light on the top blinks one or two times every time i put on the battery. even if the phone is off, once I insert the battery turns on automatically after a couple of seconds.
If all else fails you could try to flash back to your original fw with the tools here:
ht tp://forum.xda-developers.com/showthread.php?t=683793
AyDee said:
If all else fails you could try to flash back to your original fw with the tools here:
ht tp://forum.xda-developers.com/showthread.php?t=683793
Click to expand...
Click to collapse
That won't do anything.
I had almost the same issue. Nothing worked. But, when I removed the battery and left it for a day (24h) without it, it just started working again. Still working without issues..
Good luck!
Devtone said:
I had almost the same issue. Nothing worked. But, when I removed the battery and left it for a day (24h) without it, it just started working again. Still working without issues..
Good luck!
Click to expand...
Click to collapse
Phones are very wierd pieces of technology. I once bricked my k610i and that's a phone that's supposed to be impossible to un-brick, but out of nowhere a month or so later i picked it up, hit power and it turned on perfectly. Made no sense at all, but it worked.
Taking the battery out for a long time probably took all the electrical charges from it (kind of like how a computer power supply / monitor can hold power charges) and reset your handset.
Hypercore said:
Phones are very wierd pieces of technology. I once bricked my k610i and that's a phone that's supposed to be impossible to un-brick, but out of nowhere a month or so later i picked it up, hit power and it turned on perfectly. Made no sense at all, but it worked.
Taking the battery out for a long time probably took all the electrical charges from it (kind of like how a computer power supply / monitor can hold power charges) and reset your handset.
Click to expand...
Click to collapse
Indeed. It could be a frozen chip, memory fault, power-regulator and so on.
Hypercore said:
That won't do anything.
Click to expand...
Click to collapse
Ah, debug mode needed- I see now
tasaki said:
I tried the steps found in the link you gave me, but I couldn't go any further after step no (5) from the tutorial, as it would require to enable Debugging mode and I cannot access the OS (since the device won't turn on).
Is there a way to format all the contents of the device and have them replaced by running SEUS (as it always says that my device is up to date now)?
Click to expand...
Click to collapse
if you have done this and did not worked , then it is the LCD.
send it to workshop and check it there.
Guys i Really need the solve of this problem , my xperia has blank screen now without backlight and the phone completely doesn't work . when i put the battery and prees the switch botton it gives me 3 red signals , i've updated and hard reset but it didn't work , and btw the LCD is fine , any idea. did removing the battery worked???? . please answer
After a looooot of time since my latest post, finally my Xperia came back to life. There was a battery failure which means the phone was ok all the time. Weird thing is that the led light showed that the battery was charging ok. I removed the battery and after a lot of time it is working ok again. This was really really odd.
FYI for anyone else that gets this issue.
I just had this for the past hour after trying to change my baseband....could not get it back for anything.
What I did finally try was run another baseband via flash tool, connected to usb and it started flashing....after flash phone powered on again...yeah I agree with everyone, that is freaking scary when it happens.

[Q] Bircked my Folio?

Ok, a bit akward. I think i bricked my folio 100. I was working on upgrading to honycomb, i did some things wrong i think. Problem is now when i boot the screen stays black and only the power led goes on. Any idea where i shuld search to try and get it back to live?
if you can boot into fastboot you might be able to save your devise by pushing the revovery and rom to ur devise
I cant get into fastboot, i dont even get the toshiba logo.
shidima_101 said:
I cant get into fastboot, i dont even get the toshiba logo.
Click to expand...
Click to collapse
Did you try to connect to fastboot? Maybe your screen is broken (or if you are lucky the screen connector is loose). Does it vibrate when you turn it on?
It is very improbable to brick this device by flashing something. At least I never heard of it. Only thing known to me to fully brick your folio is by pressing 4x Power and volume down on boot (don't try that...).
When i press the power button it does nothing, only the power led on the right turns green (white when on AC ).
Also, when i connect it to usb and do a fastboot devices i get no respons. Realy think i did something wrong and bricked it :S
mblaster said:
Did you try to connect to fastboot? Maybe your screen is broken (or if you are lucky the screen connector is loose). Does it vibrate when you turn it on?
It is very improbable to brick this device by flashing something. At least I never heard of it. Only thing known to me to fully brick your folio is by pressing 4x Power and volume down on boot (don't try that...).
Click to expand...
Click to collapse
i tried a lot of things in this folio 100 forum except 4x power down.. really feel like trying it..
shidima_101 said:
When i press the power button it does nothing, only the power led on the right turns green (white when on AC ).
Also, when i connect it to usb and do a fastboot devices i get no respons. Realy think i did something wrong and bricked it :S
Click to expand...
Click to collapse
did u try removing the battery?.. or maybe the reset pinhole at the back?.. who knows it might work..
I brick my Folio too, and now it don't have logo when power on.
I tried to get battery off and press the reset on the back, and nothing happened.
How to rescue a fully brick folio?
mblaster said:
Did you try to connect to fastboot? Maybe your screen is broken (or if you are lucky the screen connector is loose). Does it vibrate when you turn it on?
It is very improbable to brick this device by flashing something. At least I never heard of it. Only thing known to me to fully brick your folio is by pressing 4x Power and volume down on boot (don't try that...).
Click to expand...
Click to collapse
apologize for interfering & oftop, but certainly cant keep silence - "impossible to brick" - same i was told abt my dell streak device, but here I'm with bricked device on hands, where only ORT-JTAG can help :-(
it was bricked when PC hanged during rom flashing....so I guess every chance is possible :-(
Shidima_101 can you describe in detail before/during brick ?
Well, I'm not really sure what i did. And i think that is the problem. I was installing a new rom, and left it unattended. When I came back, something was wrong and I started messing with some options. Witch turned out to be wrong i guess
Tho I'm a little further now. When I connect the tablet I my pc recognizes its there a device, but I'm not sure I can get it working again. Tomorrow I have some time to look at it more.
Sader0 can you give me some info on ORT-JTAG? Do you know if its possible to do this on the Folio100 ? I don't mind opening up the tablet to get it back in to working order.
I'm in the same situation.
After the update to the last version, my folio apparently boot but the screen is blank. The backlight is on but nothing appears on the screen.
I'm able to go in Fastboot or in recovery mode, but formatting cache. system and reflashing different roms do not solve the issue
What I should do ?
SOLVED !
Read this:
http://forum.xda-developers.com/showthread.php?p=14625817#post14625817
Not sure if I can even get to fastboot, but ill give it a try tomorrow. Im at my work now and didnt bring the tablet
bricked
I ****ed up? 4x power button, Ar there solutions?
gtrz
Ok, I have a small update. After trying a lot of different stuff, and nothing working, I decided to bring my tablet back to the store. First I tried to get them to switch my device for a new one, but that was a no go. So the device was returned to Toshiba for a check up and fix.
I was a little afraid that they would find out that i rooted and bricked my device, but today I got a letter telling me I can come pick it up and it was fixed free of charge
So tomorrow I'm going back to pick up my tablet

[Q] Tried everything I can find and NEED help....bricked...

So I noticed that the micro usb on my x10a is failing. It's very hard to get it to charge, I have to wiggle the connector forever. I decided to change back to stock and go into a store. Well, I never got that far.
This morning, while pretty much still asleep, I managed to brick my phone...somehow. I've bricked it before, but it's always been simple to fix. I've load three different roms on it over the last year and haven't had a single problem fixing any errors.
Today's predicament is as follows. If I attempt to power on, it bootloops the white SE logo. I tried flashtool, SEUS, and PCC and none will recognize my phone. When asked to, I uplug the phone, make sure it's powered off, hold the back button, and plug in. The led on the phone lights up green. I sit and wait holding the button and nothing happens. Eventually my phone displays the white SE screen and then goes to the charging screen and just sits there and charges. The software never recognizes my phone and keeps searching. From what I can tell my computer (windows 7) can't recognize my phone.
I can access xRecovery and have a rom I could load from my SD card, but it keeps saying failed and it can't mount the SD card.
any help?
heirfaus said:
So I noticed that the micro usb on my x10a is failing. It's very hard to get it to charge, I have to wiggle the connector forever. I decided to change back to stock and go into a store. Well, I never got that far.
This morning, while pretty much still asleep, I managed to brick my phone...somehow. I've bricked it before, but it's always been simple to fix. I've load three different roms on it over the last year and haven't had a single problem fixing any errors.
Today's predicament is as follows. If I attempt to power on, it bootloops the white SE logo. I tried flashtool, SEUS, and PCC and none will recognize my phone. When asked to, I uplug the phone, make sure it's powered off, hold the back button, and plug in. The led on the phone lights up green. I sit and wait holding the button and nothing happens. Eventually my phone displays the white SE screen and then goes to the charging screen and just sits there and charges. The software never recognizes my phone and keeps searching. From what I can tell my computer (windows 7) can't recognize my phone.
I can access xRecovery and have a rom I could load from my SD card, but it keeps saying failed and it can't mount the SD card.
any help?
Click to expand...
Click to collapse
Check this:
http://forum.xda-developers.com/showthread.php?p=10877127
CheersS!
From X10i on ROM : "T.E.A.M. v3.5"
using XDA premium

[Q] Help with Bricked x10 mini pro

Hi,
My x10 mini pro started to act "funny" (restarting and shutting down by it self) so I found this forum. Kept reading a lot of posts for 6h until I decided to try flashing it with a costum rom to fix it.
Flashed via flashtool the Sony Style's 1.1 by paul-xxx; it worked for a while, then shut down again. But this time, with flashing red light (3 times, with hard-reset [home+power button] when trying to turn on and a looping red light (every 3~4 seconds) when trying to get to flash mode.
After some time, it vanished from existence and was presumed dead. No lights, nothing at all. Send to repair, they couldn't fix it, but they restored the lights (red loop again).
So, now it got dead again. I have two batteries, both charged, but still nothing.
I really don't know what to do. I thought it was HW damage, but the repair guy said it was software corruption.
So, any light on my head ? :/
Mazzocato said:
Hi,
My x10 mini pro started to act "funny" (restarting and shutting down by it self) so I found this forum. Kept reading a lot of posts for 6h until I decided to try flashing it with a costum rom to fix it.
Flashed via flashtool the Sony Style's 1.1 by paul-xxx; it worked for a while, then shut down again. But this time, with flashing red light (3 times, with hard-reset [home+power button] when trying to turn on and a looping red light (every 3~4 seconds) when trying to get to flash mode.
After some time, it vanished from existence and was presumed dead. No lights, nothing at all. Send to repair, they couldn't fix it, but they restored the lights (red loop again).
So, now it got dead again. I have two batteries, both charged, but still nothing.
I really don't know what to do. I thought it was HW damage, but the repair guy said it was software corruption.
So, any light on my head ? :/
Click to expand...
Click to collapse
If You're still able to enter into flash mode, try the SEUS restore.
http://forum.xda-developers.com/showpost.php?p=17458289&postcount=8
Then show it to Your repair guy...
Cheers,
M.
mum_laris said:
If You're still able to enter into flash mode, try the SEUS restore.
http://forum.xda-developers.com/showpost.php?p=17458289&postcount=8
Then show it to Your repair guy...
Cheers,
M.
Click to expand...
Click to collapse
No flash mode. That's my curse ç.ç
If I could just get it up, SEUS is waiting for it.
Mazzocato said:
No flash mode. That's my curse ç.ç
If I could just get it up, SEUS is waiting for it.
Click to expand...
Click to collapse
Dont know if it can help. .but give it a try with a new connecting wire.. maybe the connecting wire/port is damaged.. because it was the same with one of my friends.. he replaced with a new battery n a cord n it got fixed.. give it a try.. till then will search for u.. if found will post back..
Used a new one, from my girlfriend's 2011 mini pro, bought a new battery and fully charged on another phone. Still, no flash mode.
I would say that the port of the phone is out, but the repair guy used it with no problems... as he said.
The phone was hers, but she bought a new one. once this turned into a brick.
If I fix it, is mine... but, maybe there is no solution... :/
Just confirmed: Battery isn't the issue here. Recharged them to 100% and still the phone won't give a single sign of life.
Apparently, I'm doomed. I don't have money to buy fixing boxes and cables, but it really pains me out.
I already downloaded all the cooking material to start working on it, but... I guess it's dead.
As I searched, x10 mini pro doesn't have a test point, but a cable set up in the back board. But I couldn't find the schematics, just boxes... that will cost me a LOT.
I'll be watching the thread and test new options you guys give me... but that's all.
Sorry to bother you all with this issue..
Red light blinking again. 3 with home+power and constant bliking red connected to PC or trying flash mode. I'm confused now >_>
Mazzocato said:
Red light blinking again. 3 with home+power and constant bliking red connected to PC or trying flash mode. I'm confused now >_>
Click to expand...
Click to collapse
but if You:
- open flashtools on Your pc
- connect phone by cable - also powered-off, what did You read from flashtool?
Here You can find it...
http://forum.xda-developers.com/showthread.php?t=826455
Let me know...
Cheers,
M.
Phone isn't detected.
EDIT: It doesn't respond with or without flash mode. But when I disconnect it from the cable, he blinks a red light 3 times in sequence. Same with home+power.
Mazzocato said:
Phone isn't detected.
EDIT: It doesn't respond with or without flash mode. But when I disconnect it from the cable, he blinks a red light 3 times in sequence. Same with home+power.
Click to expand...
Click to collapse
You've also installed the Gordons Gate drivers before doing Your tests?
from the flashtool folder install <flashtool folder>\drivers\gg-????.exe
Then reboot pc and re-try...
Yep. GG-setup.exe installed. Restarted.
Phone looks "dead". But it blinks red lights without the charger / cable usb.
Odd.
EDIT: Left charging on the wall with red blinking light. Dead again. No sign of life whatsoever.
Update:
Noticed that it "ignores" my attempts on the screen buttons. Back and home = same reaction... as if I wasn't pressing them.
I'm thinking that I've got hardware problems... or some HARD software issues. =/
Help NO gsm!!!
Hi I tried to unlock bootloader but after going through the tests my gsm failed to start working phone just says please insert sim card but there is nothing wrong with the sim. Please need advice

Out of nowhere, trouble...

I have the Verizon LG G3. I rooted the phone and had Jasmine rom 7.0 and TWRP installed and it ran flawlessly for the past 2 weeks or so. Today I went to look at the phone and while it looked like the phone was powered down the screen was slightly brighter than normal. I tried to double tap the screen to wake it, and then I tried to use the power button. No response. I pulled the battery, stuck it back in and turned the power on. I get to the LG logo and then the phone goes dark and the led starts flashing red and blue until I pull the battery again. I then try and manually go into TWRP mode and I get to the menu and press factory reset it then asks me if I am sure I press yes and it turns the screen off and back to the flashing red and blue LED with a black screen. The same thing happens no matter what option I try and when I try to go into download mode as well. I get to download mode but once I let go of the volume button it goes back to the black screen with the red and blue flashing led. The firmware screen never appears so not sure what else I can do. Any ideas would be appreciated.
Very weird, when the phone is flashing the red and blue LED and the screen is black if I press the down volume button the LED's stop blinking and the LG logo comes on the screen and just sits there. I tried again to use recovery to factory reset to put me into TWRP and again after I hit the yes button the phone turns off and the blue and red LED's start flashing. I am ready to fire this phone into a wall. It was working perfectly fine and then p00f.
I'm sorry to say I think the only help would be a warranty repair if it's under a year or insurance if you have that.
Without being able to keep it in Download mode, I wouldn't know what else to do.
Anthony-m said:
I have the Verizon LG G3. I rooted the phone and had Jasmine rom 7.0 and TWRP installed and it ran flawlessly for the past 2 weeks or so. Today I went to look at the phone and while it looked like the phone was powered down the screen was slightly brighter than normal. I tried to double tap the screen to wake it, and then I tried to use the power button. No response. I pulled the battery, stuck it back in and turned the power on. I get to the LG logo and then the phone goes dark and the led starts flashing red and blue until I pull the battery again. I then try and manually go into TWRP mode and I get to the menu and press factory reset it then asks me if I am sure I press yes and it turns the screen off and back to the flashing red and blue LED with a black screen. The same thing happens no matter what option I try and when I try to go into download mode as well. I get to download mode but once I let go of the volume button it goes back to the black screen with the red and blue flashing led. The firmware screen never appears so not sure what else I can do. Any ideas would be appreciated.
Very weird, when the phone is flashing the red and blue LED and the screen is black if I press the down volume button the LED's stop blinking and the LG logo comes on the screen and just sits there. I tried again to use recovery to factory reset to put me into TWRP and again after I hit the yes button the phone turns off and the blue and red LED's start flashing. I am ready to fire this phone into a wall. It was working perfectly fine and then p00f.
Click to expand...
Click to collapse
I believe your only hope is this, and you will need to carefully adapt it to the G3. You can use a linux live cd, or run linux in virtual machine - http://forum.xda-developers.com/showthread.php?t=2582142
23C img's here - https://www.mediafire.com/folder/dz9jknpwjdifw/23c
Or, if you have a microphone crack like many of us do have it replaced for that.
Thanks guys...my phone does not show up at all in Device manager (so this doesn't apply "LG detected as qhsusb_bulk in device manager") not to mention that sounds a bit too complicated to me. I think there is something hardware wise wrong with the phone. I didn't screw anything up, it was running Jasmine 7.0 perfectly. TWRP was installed and I had not tried to do any other flashes since installing Jasmine a while ago so I think something crapped out. The phone always felt way too warm even when I wasn't doing anything with it and this is before I rooted it so maybe it was just a dud. I will bring it back to Verizon as roirraW "edor" ehT suggested and see what they say. Thanks again for the replies..
Anthony-m said:
Thanks guys...my phone does not show up at all in Device manager (so this doesn't apply "LG detected as qhsusb_bulk in device manager") not to mention that sounds a bit too complicated to me. I think there is something hardware wise wrong with the phone. I didn't screw anything up, it was running Jasmine 7.0 perfectly. TWRP was installed and I had not tried to do any other flashes since installing Jasmine a while ago so I think something crapped out. The phone always felt way too warm even when I wasn't doing anything with it and this is before I rooted it so maybe it was just a dud. I will bring it back to Verizon as roirraW "edor" ehT suggested and see what they say. Thanks again for the replies..
Click to expand...
Click to collapse
Definitely sounds like a hardware issue. I hope you still have the manufacturer warranty and a backup phone just in case they won't exchange yours for another :S
They wouldn't do a swap but they are sending me a new phone by Fed EX. The phone was only 3 months old so definitely still warrantied. They were all pretty flabbergasted by the flashing blue and red LED, even after getting into stock recovery nothing could be done from there.

Categories

Resources