Samsung Health Will Not Launch - Android Q&A, Help & Troubleshooting

Hey everybody! Hope you are having a great week so far. I have been having a problem with Samsung Health. I am having this problem on an unlocked Samsung Galaxy S8. Whenever I launch the app, I am getting this warning message:
"All applications associated with this action have been turned off or blocked, or are not installed. To turn on the disabled applications, go to Settings > Application manager, then tap the disabled applications tab. Select an application from the list, the tap Turn on."
I have Samsung installed and enabled and I am wondering what other apps could possibly be causing this to happen. The only applications that I have disabled are YouTube and Hancom Office Editor. I have disabled and uninstalled other apps in the past so maybe one of those uninstalled apps is causing this problem. Does anyone know what apps/system processes are needed to launch Samsung Health? If not, does anyone know how to debug the app startup process and figure out what is going on? Thanks in advance.

Hi , try to do factory reset but before that back up your data and remove all your accounts from your device and try .

Teddy Lo said:
Hi , try to do factory reset but before that back up your data and remove all your accounts from your device and try .
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Click to collapse
I will try this. Thanks.

Re-Enable the apps you've disabled, it might then work again.

TimmSkiller said:
Re-Enable the apps you've disabled, it might then work again.
Click to expand...
Click to collapse
This did not work. As I suspected, YouTube and Hancom Office did not have anything to do with S. Health.

I ended up factory resetting the phone and then restoring all of my data from backups. This did the trick. Not a true solution to the problem but everything works now. I guess we will never know what was actually causing this issue.

Related

Replacement device - no way to install existing apps!?

ATT just gave me my unlock code, so I am sending the T-mo watch back and just set up the ATT Gear S instead.
The problem is that I can't find a way to install apps that were on my first Gear S, onto my second Gear S. I can't redownload them from the store, but instead the button says to go back to Gear manager. In Gear manager I can't see the apps at all, maybe because I already disconnected the T-mo Gear S.
What am I missing?
Can you use the Samsung Gear backup and restore function?
SocialEyes said:
Can you use the Samsung Gear backup and restore function?
Click to expand...
Click to collapse
How would I do that? The watch itself only has restore to factory settings as an option.
I hope it does not involve installing kies?
BTW, i was on the phone with Samsung for 64 minutes today. After being bounced around in a circle to four different departments, I still don't know how to do it. Presumably a mgr will call me back at some point.
Never talked to such clueless support in my life.
xendula said:
How would I do that? The watch itself only has restore to factory settings as an option.
I hope it does not involve installing kies?
BTW, i was on the phone with Samsung for 64 minutes today. After being bounced around in a circle to four different departments, I still don't know how to do it. Presumably a mgr will call me back at some point.
Never talked to such clueless support in my life.
Click to expand...
Click to collapse
Have same issue. I'm a dev and keep resetting my device and I have several apps that show as purchased that do not show installed in Gear Manager so I can't uninstall or re-install. Seems to be a bug here.
gottahavit said:
Have same issue. I'm a dev and keep resetting my device and I have several apps that show as purchased that do not show installed in Gear Manager so I can't uninstall or re-install. Seems to be a bug here.
Click to expand...
Click to collapse
Clear the cache?
gottahavit said:
Have same issue. I'm a dev and keep resetting my device and I have several apps that show as purchased that do not show installed in Gear Manager so I can't uninstall or re-install. Seems to be a bug here.
Click to expand...
Click to collapse
If you reset your device, maybe your phone thinks there is more than one?
This is what worked for me with the two devices I had: I had to either disconnect (Gear Manager) or entire unpair (BT settings of phone) my first device, then the second device could reinstall the apps. I should have updated this post when I figured it out, as I am fuzzy on the install details: I think I had to redownload from the app store.
ETA: Samsung support is completely clueless on this matter: The manager who was supposed to call me back with a solution never did.
Did you check the backup and restore in gear manager inside the settings menu

Facebook messenger issues

Hey ever body I'm not sure if anyone else is having the problems I'm having with Facebook messenger but I've tried clearing the cache memory, uninstalling re-installing and nothing helps I actually have the same problem with my PC . When I go to send a message it has taken as much as an hour to send sometimes it doesn't send at all and I've googled my butt off to no avail. I'm hoping someone here has an answer as to how to fix it my S8 is still on 7.0 and it's a Sprint phone if you have any ideas you can either post them here or email me at [email protected] admins sorry if I'm putting in the wrong section
Thanks in advance,
Harry
white00gt said:
Hey ever body I'm not sure if anyone else is having the problems I'm having with Facebook messenger but I've tried clearing the cache memory, uninstalling re-installing and nothing helps I actually have the same problem with my PC . When I go to send a message it has taken as much as an hour to send sometimes it doesn't send at all and I've googled my butt off to no avail. I'm hoping someone here has an answer as to how to fix it my S8 is still on 7.0 and it's a Sprint phone if you have any ideas you can either post them here or email me at [email protected] admins sorry if I'm putting in the wrong section
Thanks in advance,
Harry
Click to expand...
Click to collapse
I have no issues with FB messenger on my T-Mobile S8+, when I send one I get a response within minutes if not sooner. I'm wondering if you have another app on your phone that is causing issues with FB messenger app, not sure what it might be though.
white00gt said:
Hey ever body I'm not sure if anyone else is having the problems I'm having with Facebook messenger but I've tried clearing the cache memory, uninstalling re-installing and nothing helps I actually have the same problem with my PC . When I go to send a message it has taken as much as an hour to send sometimes it doesn't send at all and I've googled my butt off to no avail. I'm hoping someone here has an answer as to how to fix it my S8 is still on 7.0 and it's a Sprint phone if you have any ideas you can either post them here or email me at [email protected] admins sorry if I'm putting in the wrong section
Thanks in advance,
Harry
Click to expand...
Click to collapse
Try these
1st
Settings: Applications: 3 Dots in right corner: Special Access: Optimize Battery Usage: Change view to all apps: Then turn off anything Facebook related.
2nd
Remove accounts and re-sign in
3rd
Verify Sync is enabled and data isn't restricted for those apps
4th
Make sure data saver isn't enabled within Facebook or Messenger app settings
There could be a ton of reasons for this though. If non of the above resolves then most likely it's either carrier data/service related or FB servers. If none of this resolves and it continues much longer I'd suggest opening a support ticket with Facebook as they could get a better idea of what is causing the delay.
O and having multiple active locations signed in can cause you to miss out on notifications and even have delays in sending/receiving messages.
ggrant3876 said:
I have no issues with FB messenger on my T-Mobile S8+, when I send one I get a response within minutes if not sooner. I'm wondering if you have another app on your phone that is causing issues with FB messenger app, not sure what it might be though.
Click to expand...
Click to collapse
I closed out every app I've installed and the problem is still there
i use both facebook lite and messenger lite both work perfectly on the s8+ , not as pretty but saving on facebook alone 200mb is great
white00gt said:
I closed out every app I've installed and the problem is still there
Click to expand...
Click to collapse
Closing apps isn't a problem nor would cache/data. It would be settings related, account related, or some mixture of both.
FB says to first try removing accounts, wipe data/cache, remove apps (FB & Messenger), then start over. The article was done back in KitKat days but that is the best way to start in narrowing down the "why" aspect.
The article that follows that points to VPN and ad blocking as a potential culprit but I would think that's unlikely in your case.
FB services app including update manager came preinstalled on S7/S7 Edge in which I once had your same issue for a week but using package disabler I wiped those, uninstalled app (FB & Messenger), rebooted, followed by installing again. Fixed the issue and until now hadn't thought of it.
Ser0mancerXXIV said:
Closing apps isn't a problem nor would cache/data. It would be settings related, account related, or some mixture of both.
FB says to first try removing accounts, wipe data/cache, remove apps (FB & Messenger), then start over. The article was done back in KitKat days but that is the best way to start in narrowing down the "why" aspect.
The article that follows that points to VPN and ad blocking as a potential culprit but I would think that's unlikely in your case.
FB services app including update manager came preinstalled on S7/S7 Edge in which I once had your same issue for a week but using package disabler I wiped those, uninstalled app (FB & Messenger), rebooted, followed by installing again. Fixed the issue and until now hadn't thought of it.
Click to expand...
Click to collapse
Tried everything couldn't uninstall Facebook, Facebook manager or messenger, I even used the app you suggested it couldn't remove it so don't know where to go from here
white00gt said:
Tried everything couldn't uninstall Facebook, Facebook manager or messenger, I even used the app you suggested it couldn't remove it so don't know where to go from here
Click to expand...
Click to collapse
I used app to wipe data on them all and only uninstalled Facebook and Messenger the normal way. Have you changed the battery optimization settings like mentioned in my post a few back? Also account removal is an important step.
Ser0mancerXXIV said:
Closing apps isn't a problem nor would cache/data. It would be settings related, account related, or some mixture of both.
FB says to first try removing accounts, wipe data/cache, remove apps (FB & Messenger), then start over. The article was done back in KitKat days but that is the best way to start in narrowing down the "why" aspect.
The article that follows that points to VPN and ad blocking as a potential culprit but I would think that's unlikely in your case.
FB services app including update manager came preinstalled on S7/S7 Edge in which I once had your same issue for a week but using package disabler I wiped those, uninstalled app (FB & Messenger), rebooted, followed by installing again. Fixed the issue and until now hadn't thought of it.
Click to expand...
Click to collapse
Ser0mancerXXIV said:
I used app to wipe data on them all and only uninstalled Facebook and Messenger the normal way. Have you changed the battery optimization settings like mentioned in my post a few back? Also account removal is an important step.
Click to expand...
Click to collapse
I just couldn't get to remove my account cause when I go to remove it the normal way it just gives me the option to shut it off or to remove updates, thanks for the reply
white00gt said:
I just couldn't get to remove my account cause when I go to remove it the normal way it just gives me the option to shut it off or to remove updates, thanks for the reply
Click to expand...
Click to collapse
So you are unable to remove Facebook or Messenger accounts?
Settings:Cloud and accounts:Accounts:Facebook:3dot in top right corner:Remove.
Did you try the lite version of the messenger?
(white logo, playstore)
Secceron said:
Did you try the lite version of the messenger?
(white logo, playstore)
Click to expand...
Click to collapse
Not yet but I will
white00gt said:
Not yet but I will
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Click to collapse
Light version works perfectly no delays or freezing at all

HELP

Urgent help needed adds are popping up, first shows google logo then random add pops up everywhere haven't installed any new apps like wtf what it making it show up?
Ranop11 said:
Urgent help needed adds are popping up, first shows google logo then random add pops up everywhere haven't installed any new apps like wtf what it making it show up?
Click to expand...
Click to collapse
Is it by chance Google Assistant or just the Google App? Can you post a screenshot of the advertisement your seeing?
If in doubt try factory data resetting the phone. I would suggest this combined with an antivirus/malware scanner (at the very least the latter if you don't plan on factory resetting the phone). A factory data reset basically resets everything back to default and removes all your apps. Set your phone backup, install some sort of antimalware/antivirus app and then pay particular attention to what apps you install. If the issue happens again take note of what apps you installed last/recently (cuz they might be the cause).
Don't do factory reset,download Malwarebytes eecurity,u will get 1 month free,then choose "use deep scanner during full scan" from the settings,it will detect and kill the malware nd adware
Chack the apps with an "overlay permisson"
Got it fixed had running Malwarebytes and Samsung owns antivirus both got nothing, i cleaned Google cache, reset their app data, removed few apps and its gone thankfully, have no idea where it would come.
The picture attached is "Estonian language" but yeah it would close my apps and show the add when I click show recent apps shows "Google play services" and then it immediately deletes itself.

EMUI 9.1 update - all notifications late or not appearing

I know this is a topic existing over internet, I've googled it extensively, but up to now I haven't found a solution.
I've got a non-pro Mate 10, the Chinese version AL-00, rebranded to International/Global ALP L-29.
Approximately two to three weeks ago I got an update from 9 to EMUI 9.1, and maybe a week later, another update as a security patch. The current version of the software is 9.1.0301 (C636E2R1P12).
After the system update, I normally updated all the apps that needed updating and cleaned the phone's cache from bootloader. And although now I once again receive notifications from Google play when an app needs updating (I stopped receiving those a while back for an unknown reason), I stopped receiving notifications for virtually any messaging service or social network, including Gmail app.
To be more specific, when using Gmail, Facebook Messenger, Viber, Whatsapp LinkedIn or some other, I do not get notified of new messages/posts/emails whatever, UNLESS I am using the phone at that particular moment, or unless I am using that specific app at that moment. That also applies for my bank's custom app which should normally notify me instantly as soon as some expense occurs on my card. A few times it even happened that I would receive and reply to a FB message, close the app and like an hour later would receive a notification that that specific person messaged me.
This only started happening after that last update.
I tried turning off battery optimization for each and every single of those apps, I tried switching App launch to manual. It literally makes no difference. Force stopping and cleaning the cache of the apps doesn't help as well.
While I could live with it when it comes to FB or LinkedIn, I cant have Gmail or FB Messenger holding my messages for so long without notifying me. I need them for my work and sometimes time is of the utmost essence.
Any help or advice would be greatly appreciated
EDIT: I just noticed that I'm having same problems with Google Keep app when using reminders
Please, guys, help!
neverone said:
I know this is a topic existing over internet, I've googled it extensively, but up to now I haven't found a solution.
I've got a non-pro Mate 10, the Chinese version AL-00, rebranded to International/Global ALP L-29.
Approximately two to three weeks ago I got an update from 9 to EMUI 9.1, and maybe a week later, another update as a security patch. The current version of the software is 9.1.0301 (C636E2R1P12).
After the system update, I normally updated all the apps that needed updating and cleaned the phone's cache from bootloader. And although now I once again receive notifications from Google play when an app needs updating (I stopped receiving those a while back for an unknown reason), I stopped receiving notifications for virtually any messaging service or social network, including Gmail app.
To be more specific, when using Gmail, Facebook Messenger, Viber, Whatsapp LinkedIn or some other, I do not get notified of new messages/posts/emails whatever, UNLESS I am using the phone at that particular moment, or unless I am using that specific app at that moment. That also applies for my bank's custom app which should normally notify me instantly as soon as some expense occurs on my card. A few times it even happened that I would receive and reply to a FB message, close the app and like an hour later would receive a notification that that specific person messaged me.
This only started happening after that last update.
I tried turning off battery optimization for each and every single of those apps, I tried switching App launch to manual. It literally makes no difference. Force stopping and cleaning the cache of the apps doesn't help as well.
While I could live with it when it comes to FB or LinkedIn, I cant have Gmail or FB Messenger holding my messages for so long without notifying me. I need them for my work and sometimes time is of the utmost essence.
Any help or advice would be greatly appreciated
EDIT: I just noticed that I'm having same problems with Google Keep app when using reminders
Please, guys, help!
Click to expand...
Click to collapse
I've the same updates like yours but mine has no problem
Sent from my BLA-L29 using Tapatalk
yap.rony said:
I've the same updates like yours but mine has no problem
Click to expand...
Click to collapse
Did you make a full system reset afterwards?
neverone said:
Did you make a full system reset afterwards?
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Click to collapse
Do you have root? Try freezing powergenie app, it should allow the notifications to come on time. The only issue is there might be a "slight" battery drain from more apps allowed to run in background. That was a dirty fix that worked even in emui 8/9 and peps seemed to have no issues even after the mod.
Since emui 9.1 introduces erofs file system, you'll have to either freeze the app in question everytime you reboot or create magisk module that during boot replaces contents of /system/app/HwPowerGenieEngine3 with empy folder - I'm not sure how removing odex files affects the thermals so I suggest just removing apk file and keeping everything else from the original directory intact if the temps and phone performance behave odly after doing this.
Feel free to give it a try, but I don't think it's actually worth doing it. The old forum post suggesting this mod actually overlooked the importance of power genie when it comes to temps + performance regulations across the board. Without it the temps will rise, phone won't supercharge and the performance will dip.
I'm actually playing around with this rn, trying to remove thermal limits on per app basis, if I come across anything I'll let ya know. Good luck
Have you made test on both mobile network and on WLAN? And what provider do you use with this phone? I see OP1 and VIP in your profile, probably outdated.
Rstment ^m^ said:
Do you have root?
Click to expand...
Click to collapse
Yeah, thanks, and I can see that you really wanted to help but no, I never rooted this phone, so I guess that all the tips you have for me are, unfortunately, in vain
Thanks though, for trying to help!
domy_os said:
Have you made test on both mobile network and on WLAN? And what provider do you use with this phone? I see OP1 and VIP in your profile, probably outdated.
Click to expand...
Click to collapse
Yep I did, sometimes switching between WiFi and mobile network does activate the apps to check for new messages/mail, and sometimes it doesn't. I haven't noticed any clear pattern.
And it must be difference between XDA forums and the app. I swear I switched it when I bought the Mate. But I'm still on VIP/A1
@neverone, go to Settings > Battery > More battery settings and switch on the option Stay connected when device sleeps. I didn't see you mention this somewhere, I switch this on after every factory reset.
domy_os said:
@neverone, go to Settings > Battery > More battery settings and switch on the option Stay connected when device sleeps. I didn't see you mention this somewhere, I switch this on after every factory reset.
Click to expand...
Click to collapse
No I haven't, but now that I checked, it was turned on all the time. However, knowing that sometimes this actually works, I toggled it off and back on several times and restarted the phone. I'll pay closer attention during the day to see if that helped and report back here. Thanks for the suggestion.
I too have this issue in my M10Pro specially in messenger. sometimes the chat icon doesn't appear even if i have an unread message.
domy_os said:
@neverone, go to Settings > Battery > More battery settings and switch on the option Stay connected when device sleeps. I didn't see you mention this somewhere, I switch this on after every factory reset.
Click to expand...
Click to collapse
cheeze.keyk said:
I too have this issue in my M10Pro specially in messenger. sometimes the chat icon doesn't appear even if i have an unread message.
Click to expand...
Click to collapse
Here's an update: Turning off and on the "Stay connected" option did not help at all, the real proof is that i received an email notification of cheeze.keyk replying to this thread, and I only saw it when I logged in on my PC. The phone did not notify me at all.
So the problem still persists, unfortunately. I am really hoping that I won't have to make a factory reset, although it is also uncertain if that would help at all.
totally bummed. my Mate 10 Pro screen just went crazy. It now has a bright green line all across the very bottom of the screen. And the whole screen now has a faint "screen door" effect going on. just enough to be irritating. I doubt I can live with it, but I loved this phone.
jimberkas said:
totally bummed. my Mate 10 Pro screen just went crazy. It now has a bright green line all across the very bottom of the screen. And the whole screen now has a faint "screen door" effect going on. just enough to be irritating. I doubt I can live with it, but I loved this phone.
Click to expand...
Click to collapse
I'm sorry that you're experiencing such issues, but I don't see the link between your issues, and the issues we're discussing here.
agreed. wrong thread. sorry
@neverone, another idea. Have you frozen some system apps, especially Google Play Services? Or maybe disabled in battery app launch or turned on battery optimization for Google Play Services and Google Services Framework?
domy_os said:
@neverone, another idea. Have you frozen some system apps, especially Google Play Services? Or maybe disabled in battery app launch or turned on battery optimization for Google Play Services and Google Services Framework?
Click to expand...
Click to collapse
These two screenshots show show which apps I have frozen/disabled and which of the Google based apps have and don't have battery optimisation activated.
This essentially hasn't changed since I bought the phone over a year ago. Do you think I should do something with these apps or change some of their settings?
Send also the complete screenshot of Settings > Battery > App launch > Three dots > Manage manually.
Did you restrict background data maybe? Settings > Wireless & networks > Data usage > Network access > in upper drop down menu switch to Advanced network settings > Tick all apps on both installed and system apps list.
And the last question, do you use Smart Data Saver? Settings > Wireless & networks > Data usage > Smart Data Saver
domy_os said:
Send also the complete screenshot of Settings > Battery > App launch > Three dots > Manage manually.
Click to expand...
Click to collapse
Here you go, attached. Hope you'll be able to read all the apps ?
domy_os said:
Did you restrict background data maybe? Settings > Wireless & networks > Data usage > Network access > in upper drop down menu switch to Advanced network settings > Tick all apps on both installed and system apps list.
Click to expand...
Click to collapse
Nope, all processes have an unrestricted background data ?
domy_os said:
And the last question, do you use Smart Data Saver? Settings > Wireless & networks > Data usage > Smart Data Saver
Click to expand...
Click to collapse
Nope, data saver has been turned off and moreover, most of the apps seem to be ticked as an exception if it ever gets turned on
Hope that you put all checkmarks on Google Play Services and all other apps you have notifications problem.
Well as you can see, considering Google's apps, all is good.
I mean this one in Settings > Battery > App launch > Three dots > Manage manually, have a look on attachment.
So, my Email client, Google Play services, Moj Telekom, Viber and WhatsApp have set all three options: auto-launch, secondary launch and run in background. With this setup, I have no problems at all.

Factory Reset but delay app install

I am having problems with getting MS Intune and Outlook to work on my phone.
Doubt has been cast upon the flavour of Android that Oppo installs on its phones however recent software behaviour suggests that the issues I am experiencing relate to another app or other apps I use.
I'd like to do to a Factory Reset and then just install the basic apps but Google accounts, very helpfully, remember which apps you have and automatically install them after I log on to a "new" device.
Is there an easy way to stall the auto install of my apps whilst I test the phone with the very basics plus Intune and Outlook.
Navrig said:
I am having problems with getting MS Intune and Outlook to work on my phone.
Doubt has been cast upon the flavour of Android that Oppo installs on its phones however recent software behaviour suggests that the issues I am experiencing relate to another app or other apps I use.
I'd like to do to a Factory Reset and then just install the basic apps but Google accounts, very helpfully, remember which apps you have and automatically install them after I log on to a "new" device.
Is there an easy way to stall the auto install of my apps whilst I test the phone with the very basics plus Intune and Outlook.
Click to expand...
Click to collapse
Upon factory reset, go into Play Store settings and select "Do not auto-update apps".
HIT THANKS IF FOUND USEFUL
I use a Backup and Restore app and keep all my Apps copied to my Sd card in the phone. There are several on the Playstore.
Then when I do a Factory reset I skip all the Auto setups and then install what I want as I go along. A few won't re-install this way but they can just be re-downloaded.
Also in the Playstore App you can click on the 3 bars> My apps&Games> Library and there's a lit of what you have used.
HTH

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