Hello. I have weird problem on my Lg V10 H901. On 2 to 3 days it happens for both screens to turn off, and you can't wake up the phone with double touch or with power button. And I'm sure that the phone is working because I can feel vibration feedback when I press and hold power button to go in to power menu. The cure is to pull off the battery and put back on and start the phone. For two or three times it happens to show white screen with little colored dots on it when you power on the phone. Otherwise the phone works normal. . No glitches, no heating, nothing. It just go off when it sits on desk and won't came back till you pull off the battery. I don't believe it's a screen because when it happens the both screens go off. Could it be the motherboard, processor or memory, or it's something wrong with proximity and light sensor? Any suggestions?
I had this problem as well until my proximity and light sensor completely stopped working. The sensor is not detected anymore but the issue stopped after.
I don't know about the cause but it could be because of proximity and light sensor.
Raj_The_Ripper said:
I had this problem as well until my proximity and light sensor completely stopped working. The sensor is not detected anymore but the issue stopped after.
I don't know about the cause but it could be because of proximity and light sensor.
Click to expand...
Click to collapse
Thanks for the reply. I am suspecting proximity and light sensor also. I am thinking to order a new one, it's like 9$.
scytalemk said:
Thanks for the reply. I am suspecting proximity and light sensor also. I am thinking to order a new one, it's like 9$.
Click to expand...
Click to collapse
By the way, I feel it is better without proximity and light sensor. Many problems were fixed after it was obsolete.
Raj_The_Ripper said:
By the way, I feel it is better without proximity and light sensor. Many problems were fixed after it was obsolete.
Click to expand...
Click to collapse
I am used to automatic light. Anyway I have ordered a sensor from eBay for 6,50$ so we will see.
scytalemk said:
I am used to automatic light. Anyway I have ordered a sensor from eBay for 6,50$ so we will see.
Click to expand...
Click to collapse
Keep me updated.
Raj_The_Ripper said:
Keep me updated.
Click to expand...
Click to collapse
:good:
scytalemk said:
:good:
Click to expand...
Click to collapse
has your sensor arrived ?
Related
Hello there,
Recently I had my digitizer replaced and since then, I am having very weird thing with the screen turning off as soon as I am making a phone call. I thought it was a light sensor but in winmo it seems to be working fine, makes the screen brighter or darker depending on light. I hope I was able to explain what the problem is.
What could it be?
teosnew said:
Hello there,
Recently I had my digitizer replaced and since then, I am having very weird thing with the screen turning off as soon as I am making a phone call. I thought it was a light sensor but in winmo it seems to be working fine, makes the screen brighter or darker depending on light. I hope I was able to explain what the problem is.
What could it be?
Click to expand...
Click to collapse
Doesn't that basically mean your proximity sensor is working correctly?
The proximity sensor turns off the screen during a call when it senses something close to the sensor.
sumflipnol said:
Doesn't that basically mean your proximity sensor is working correctly?
The proximity sensor turns off the screen during a call when it senses something close to the sensor.
Click to expand...
Click to collapse
Hello there,
Yeap you are absolutely right but my phone does it even then, when there is nothing close to it.
Would be much appreciate if somebody could help me out please
regards,
teosnew said:
Hello there,
Yeap you are absolutely right but my phone does it even then, when there is nothing close to it.
Would be much appreciate if somebody could help me out please
regards,
Click to expand...
Click to collapse
Have you checked your battery contacts (pins) when the battery is removed? If they are bent, they could lead to weird screen/phone shut-downs.
Did you replace the digitizer by yourself? Or did you have someone else (like a professional) replace it for you? Something might have happened to the electrical wiring, or there might be some small piece of dirt/object that got stuck in front of the proximity sensor.
Best wishes -- I hope you get this resolved.
Hi,
Digitizer had been fitted by technician, I said the same to him that its some sort of physical issue causing the screen to go off whilst making a call. Bathe suggested its a software problem. However, if somebody came across with this sort of issue please let me know how to fix it.
Sent from my HTC HD2 using XDA App
I've been having this issue myself for a while now, after first installing the latest norwegian rom straight from htc, and now using the energy rom. I haven't had any hardware in the phone replaced tho.
Hi I have just got a HTC radar as a company phone and am getting some odd behavior when dialling
Sometimes it works like expected other times when I press call the screen goes off and will not come back on no matter what I do until the other end pick the call up
Now that's not so bad until you call voicemail when nothing makes screen come on ie tried moving away from anything (in case proximity sensor turning it off ) tried the on/off button volume even camera button nothing works so I can't press option 1/2 etc
Only way I can end the call is to remove bottom cap and take sim card out
This happens on around 50% of all calls and is really bugging me , if its connected to a bluetooth car kit ,the car kit can end it ok
Everytime on bt kit the screen goes off with pressing call
Anyone else having this problem?
Sent from my HTC Sensation Z710e using Tapatalk
Nope, mine works perfect. Sad to hear tho...
Had that problem with my dell venue pro. Its a fix for it that I found under the dell venue pro forums of xda. Not sure if u can get the same access for the htc
Sent from my Venue Pro using XDA Windows Phone 7 App
fireblade893 said:
Hi I have just got a HTC radar as a company phone and am getting some odd behavior when dialling
Sometimes it works like expected other times when I press call the screen goes off and will not come back on no matter what I do until the other end pick the call up
Now that's not so bad until you call voicemail when nothing makes screen come on ie tried moving away from anything (in case proximity sensor turning it off ) tried the on/off button volume even camera button nothing works so I can't press option 1/2 etc
Only way I can end the call is to remove bottom cap and take sim card out
This happens on around 50% of all calls and is really bugging me , if its connected to a bluetooth car kit ,the car kit can end it ok
Everytime on bt kit the screen goes off with pressing call
Anyone else having this problem?
Sent from my HTC Sensation Z710e using Tapatalk
Click to expand...
Click to collapse
Do you have a screen protector? If so it could be one of poor quality and is interfering with your screen. Remove it if you got it. Also it can mess up your ambient light sensor/proximity sensor.
MJCS said:
Do you have a screen protector? If so it could be one of poor quality and is interfering with your screen. Remove it if you got it. Also it can mess up your ambient light sensor/proximity sensor.
Click to expand...
Click to collapse
Nope I have nothing on the screen its as it came
Have reset device still the same I'm guessing it has a problem , sad to say but HTC aren't impressing me lately even thinking of replacing my sensation with a galaxy nexus soon :-(
Sent from my HTC Sensation Z710e using Tapatalk
I'm having the same issue too. But i do have it all the time, with every single call i make.
Lets test something here:
Grab a flashlight and turn it on
Cover the light sensor in the upper left with your finger and make sure the 3 capacitive buttons light up.
Uncover them
Now shine the flash light directly into the light sensor
Did the lights turn off? If not get your phone replaced. If they did then you or something is covering the light sensor. The light sensor can turn the screen off at around 1".
I wrote to HTC, they replied after 1-2 hours:
"this is a functional problem caused by a sensor inside the phone" ... "if you can please do get a replacement phone if you have just bought the phone"
Click to expand...
Click to collapse
I asked my local dealer, i will receive a new device tomorrow.
MJCS said:
Lets test something here:
Grab a flashlight and turn it on
Cover the light sensor in the upper left with your finger and make sure the 3 capacitive buttons light up.
Uncover them
Now shine the flash light directly into the light sensor
Did the lights turn off? If not get your phone replaced. If they did then you or something is covering the light sensor. The light sensor can turn the screen off at around 1".
Click to expand...
Click to collapse
Tried this but nothing happens while call is active , I rang someone today got their voicemail I left a message but after my message I couldn't end the call I had to connect it to my car kit and use that to end the call
Time for a new handset here as well I think :-(
Sent from my HTC Sensation Z710e using Tapatalk
What was the outcome. Did the lights turn off?
MJCS said:
What was the outcome. Did the lights turn off?
Click to expand...
Click to collapse
For me, the light turned off. In fact I do not need to shine a torchlight. If I cover the top part of the display the 3 capacitive buttons light up. If I uncover, the light disappear. Any ideas? The screen is turning off every time I make a call.
That tests the ambient light sensor(s) - most phones have 2 or 3 - but it doesn't test the proximity sensor... (because the button lights should be tied to the ambient).
Either way, I have not heard of this issue, though HTC has pushed out a firmware update over zune for the Titan recently. I'd recommend to check that, and if there is no update/doesn't fix, then replace the phone.
Sent from my MB860 using Tapatalk
jeremyshaw said:
That tests the ambient light sensor(s) - most phones have 2 or 3 - but it doesn't test the proximity sensor... (because the button lights should be tied to the ambient).
Either way, I have not heard of this issue, though HTC has pushed out a firmware update over zune for the Titan recently. I'd recommend to check that, and if there is no update/doesn't fix, then replace the phone.
Sent from my MB860 using Tapatalk
Click to expand...
Click to collapse
The light sensor IS the proximity sensor
MJCS said:
The light sensor IS the proximity sensor
Click to expand...
Click to collapse
Is my sensor working properly then? I have a screen protector installed. Is that the problem? I have not tried taking off the protector yet.
You should try that. Some cheap screen protectors can mess with it. I know this was the case with some protectors on the dell venue pro early on.
MJCS said:
The light sensor IS the proximity sensor
Click to expand...
Click to collapse
o.0!? The proximity sensor is normally a led rangefinder in the infrared frequencies. Light sensor could cause lots of false positives...
Sent from my SGH-i937 using Board Express
Fixed the problem. You must remove the clear stock screen protector...it distorts the sensor.
I've been saying that all along
I did a test. Peeled off a bit of the screen protector, enough to expose the sensor. Made a call. The screen didn't blank. So it's the screen protector.
Hi guys I have just recently bought a Radar from bay and im having the same problem, but this time there is no screen protector.
If I cant get a refund form the seller, can I get a warranty repair seeing as though im a second owner?
Cheers
Right after I replaced the rear camera in my phone it seems like the proximity sensor died as when I try to call the screen immediately turns off and locks until the call has ended.
Proximity sensor finder indicates that there is an object 3cm away but there is nothing actually there and the indicator is just stuck on 3cm.
What should I do?
I'm on cm9 btw.
Bump
Same issue
I have my stock camera and run CM9 AOKP, and I have similar issues with the proximity sensor. I read somewhere that it was an issue with CM in general and always discounted it as such. I did set up volume rocker wake and use that to wake the screen on call.
Do you use facelock? Try disabling it. Its a well known bug in CM9 that effecting proximity sensor...
Sent from my MB860 using xda premium
Using the volume buttons doesn't wake the phone.
Note sure what facelock is.
Thanks for the answers.
my wifes proximity sensor started acting up along with many other problems. this all happened right after the last OTA update. I sent it in to moto for repair. I was suprized i didnt need a reciept. I bought it on cl used. went to motos site and they showed me how to check if warranty was still good
Phone was imported so no warranty is available.
DarkCowMoo said:
Phone was imported so no warranty is available.
Click to expand...
Click to collapse
Ok, I figured and putting the proximity sensor really close to a light source makes the screen wakes.
Also, using proximity sensor finder I did see that the proximity sensor responds when putting it really close to the light source.
It seems that while replacing the back camera, the rubber cover of the proximity sensor fell off. Is there any way I can replace it or improvise something that might suite?
Thanks.
Basically, out with my daughter at the beach today and dropped my phone in the only tiny shallow pool of water around!
It was in there for about a second at most, coz I grabbed it out SUPER fast, gave it a shake, blew all over it, wiped it down on my nice dry top I had on etc.
2 big nasty gashes in the screen, but luckily I had a screen protector on!
But, they were really nasty looking things and just couldn't pluck up the courage to take off the screen protector until I got home, as I was 100% convinced screen was gonna have at least a couple nasty scratched bits etc.
However, got home, took off protector...PHEW, screen was still in perfect condition, so was the bodywork/chassis as I had a case mate on it.
Everything seems fine with the phone, apart from to the left of where it says 'htc' the is a constant red light that stays on no mater what.
I think this is the proximity sensor?
Any ideas how I can get this light to go off and stay off??
Really guys, ANY help would be sooooo much appreciated.
Thanks
Matt
Yes, on the right of the htc bezel is the proximity sensor. Even if your daughter dropped the phone, I don't think this affected the sensor. Does it stay on even if you turn the phone off? If not then I am sure some app is using it.
/\/\ said:
Yes, on the right of the htc bezel is the proximity sensor. Even if your daughter dropped the phone, I don't think this affected the sensor. Does it stay on even if you turn the phone off? If not then I am sure some app is using it.
Click to expand...
Click to collapse
On the LEFT side of the htc bezel there is a red light that stays on, but if I turn the phone off, then the light goes off.
It's only happened since I dropped it in water today.
Any ideas?
Matt
But it sounds really weird that a damage could cause it. Seriously. Please ensure there is no app running in the background which reads data from the proximity sensor. One time I was using some app, don't remember the name, never mind. It had an option to make use of the proximity sensor. Even if I turned it off, the proximity sensor was on all the time. Disabling the app/uninstalling it fixed my problem.
/\/\ said:
But it sounds really weird that a damage could cause it. Seriously. Please ensure there is no app running in the background which reads data from the proximity sensor. One time I was using some app, don't remember the name, never mind. It had an option to make use of the proximity sensor. Even if I turned it off, the proximity sensor was on all the time. Disabling the app/uninstalling it fixed my problem.
Click to expand...
Click to collapse
I know what you mean, the app is Called Viber and some users used to experience that using that app.
I've never used Viber and have checked all other apps. No result.
I downloaded Elixr 2 from the market and ran the Proximity Test.
Don't know What it means, but here is a screenshot of the result:
jpg images
Any more really is super appreciated.
thanks.
Matt
Just wait until you make a phone call, then you're whole world is going to go upside down.... with my proximity sensor on my X+ I grabbed an app called Rezound Proximity sensor adjust the PS1_CANC (Low_Threshold) value. My X+ is set to 95
hope this helps you.
Lloir said:
Just wait until you make a phone call, then you're whole world is going to go upside down.... with my proximity sensor on my X+ I grabbed an app called Rezound Proximity sensor adjust the PS1_CANC (Low_Threshold) value. My X+ is set to 95
hope this helps you.
Click to expand...
Click to collapse
Thanks for the help.....will try that now.
Nice to see a fellow welsh dude helping out!:good:
Matt
matthew33 said:
Thanks for the help.....will try that now.
Nice to see a fellow welsh dude helping out!:good:
Matt
Click to expand...
Click to collapse
Oh by the way you'll need root. Set it then reboot dude. Not many welsh on here haha.
Lloir said:
Oh by the way you'll need root. Set it then reboot dude. Not many welsh on here haha.
Click to expand...
Click to collapse
Done that and rebooted.
Proximity sensor still permanently on, here are some screenshots of sensor info....god knows what it means....
click image upload
matthew33 said:
Done that and rebooted.
Proximity sensor still permanently on, here are some screenshots of sensor info....god knows what it means....
Click to expand...
Click to collapse
You need to finetune the rezound app...if not then you are S.O.L
Lloir said:
You need to finetune the rezound app...if not then you are S.O.L
Click to expand...
Click to collapse
When I make or receive calls, the screen acts perfectly as it should.
Goes dark when it's at my ear, the lights up when I pull it away from my ear, just the damn proximity light is on all the time draining my battery.
Anyway to turn it off?
image hosting site
Matt
Is there anyway to turn off the proximity sensor light in the build prop?
Matt
matthew33 said:
Is there anyway to turn off the proximity sensor light in the build prop?
Matt
Click to expand...
Click to collapse
nope, do you use the other sensors?
you can rename or nuke the following file, note that the rotation/prox/light sensors will be toasted after
adb shell
su
rm system/lib/hw/sensors.enrc2b.so
or to move it replace the rm to mv so do this mv system/lib/hw/sensors.enrc2b.so system/lib/hw/sensors.enrc2b.so.old
Lloir said:
nope, do you use the other sensors?
you can rename or nuke the following file, note that the rotation/prox/light sensors will be toasted after
adb shell
su
rm system/lib/hw/sensors.enrc2b.so
or to move it replace the rm to mv so do this mv system/lib/hw/sensors.enrc2b.so system/lib/hw/sensors.enrc2b.so.old
Click to expand...
Click to collapse
That should stop my light staying on?
matthew33 said:
That should stop my light staying on?
Click to expand...
Click to collapse
it should in theory...
matthew33 said:
That should stop my light staying on?
Click to expand...
Click to collapse
if it doesn't then you might have to disable it in the kernel, if you know how to do that. I would do that, but zero time sorry...
There is a root led app I know a bout
I noted each time I make a call, the display immediately turned black. It auto turn black without me even taking up the hone up to my ears. I needed to press the power switch to have the display lit up again. Is this a proximity sensor defect ??
Same issue
mobile88 said:
I noted each time I make a call, the display immediately turned black. It auto turn black without me even taking up the hone up to my ears. I needed to press the power switch to have the display lit up again. Is this a proximity sensor defect ??
Click to expand...
Click to collapse
Yea I'm dealing with the same issue on my at&t model, it's definitely a proximity sensor issue. Also, I find that the proximity sensor functions relatively OK outside of the phone app when I'm on a call in terms of lighting of fading to black...I haven't found a fix yet, hopefully it's a software issue though somethings telling my it's not... Just another defect in a long line of LG phones as of late
Applez2androidz said:
Yea I'm dealing with the same issue on my at&t model, it's definitely a proximity sensor issue. Also, I find that the proximity sensor functions relatively OK outside of the phone app when I'm on a call in terms of lighting of fading to black...I haven't found a fix yet, hopefully it's a software issue though somethings telling my it's not... Just another defect in a long line of LG phones as of late
Click to expand...
Click to collapse
I have a same issue but clean the proximity sensor and it will work. The proximity sensor is next to the speaker. Clean with your t-shirt or jeans.
thebiker said:
I have a same issue but clean the proximity sensor and it will work. The proximity sensor is next to the speaker. Clean with your t-shirt or jeans.
Click to expand...
Click to collapse
I've cleaned it several times to no avail
I have noticed occasional "quirkiness" while in the phone app, but not to the point of requiring a battery pull. Example, connected via Bluetooth, while plugged to a charger in a call, no way to wake the phone without pulling the charger.
Sent from my VS990 using Tapatalk
thebiker said:
I have a same issue but clean the proximity sensor and it will work. The proximity sensor is next to the speaker. Clean with your t-shirt or jeans.
Click to expand...
Click to collapse
Thank you. Thank you. Your proposed solution works very well. Now no more this problem. Had never thought the sensor could be dirty or blocked over time. I had the phone only about 2 months
Problem update
Okay, I've found new info on the proximity sensor problem. Firstly, I noticed that my proximity sensor still works with the second screen, if I cover it up when my screen is off it goes black and comes back on when I remove my finger. Secondly, if I was on the phone but not actually in the phone app it would behave normally sometimes. Now today I found out that when I'm in the phone app, if I'm talking on the phone through the speaker the screen does not go black, as soon as I take it off speaker, the screen goes immediately blank. Still have not found a fix, but just more info that may help define what the actual problem is.
anyone have any update on this? this issue seems to be getting worse for me
Same issue, drives me nuts. This phone is a disappointment to me overall. Have an S7 on pre-order with Verizon. Can't wait to get my hands on it!
Had same issue just happen on the AT&T LG Escape 2. (Yes I know its a year since this thread was started)
It was the proximity sensor but the "T-shirt wipe" method didn't work for me.
What I did realize there was some gunk on the sensor, and I used a cotton swab (Q-tip) with alcohol and rubbed it till it was visibly clear of gunk. Now it works fine again..
odesskiy said:
Same issue, drives me nuts. This phone is a disappointment to me overall. Have an S7 on pre-order with Verizon. Can't wait to get my hands on it!
Click to expand...
Click to collapse
Turn of Gestures
Was facing the same issue
Went into settings
Call
Turn of both gestures auto answer and flip to silence