Anyone else with very bad lens flare? - Samsung Galaxy S9+ Questions & Answers

https://www.dropbox.com/sc/w3aflekki0thqhj/AABqSYnVucDo-QVQeqYJeb2Ba
Anyone have this wonderful issue? I used my note 8 in the exact manner and no issues. No case on the s9+ or anything that could cause this besides a possible hardware issue or I received a lemon. Please check out your camera's and let me know plz. I hope it's just my phone

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Yes! Under certain angels it's unbearable. Even had to check if I left some of the film on there, nope..

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lightninbug said:
Yes! Under certain angels it's unbearable. Even had to check if I left some of the film on there, nope..
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Thanks for the response. I went back outside to take more pics and I noticed the camera module was very reflective. It was like i was reflecting light with a little mirror. I grabbed my note 8 to see how that module's reflected light. At first i barely saw the reflection. Then i had to really put the phone at a major angle to get a brighter reflection. I think the camera module's aren't positioned correctly or designed correctly to avoid recieving the sun's rays in an improper way which then produces these crazy sun rays in the pics. My pics were taken mid day so the sun was kinda just past it's peak height. I took more pics later on with the sun lower and couldn't recreate the crazy flare. This is a deal breaker for me. Do you plan on keeping yours? I called Samsung and they weren't any help. They told me to return the phone and order another if I wanted.. this sucks

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Damn. That's some crazy lens flare. I'm heading to Hawaii next week, and I'll be taking my S9+ (if it shows up on time). I hope the lens flare isn't going to ruin all my pics.
My Note 8 does it at certain angles, I just use my hand as a lens hood on the side that the sun is coming from.

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GibMcFragger said:
Damn. That's some crazy lens flare. I'm heading to Hawaii next week, and I'll be taking my S9+ (if it shows up on time). I hope the lens flare isn't going to ruin all my pics.
My Note 8 does it at certain angles, I just use my hand as a lens hood on the side that the sun is coming from.
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Yeah, it's bad. Just communicated with Samsung Support on Twitter and they blamed the dual aperture. Suggested I try different angles and tap to focus. Smh. Guess enough people will have to complain before they realize there's an issue.

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droidrev71 said:
Yeah, it's bad. Just communicate with Samsung Support on Twitter and they blamed the dual aperture. Suggested I try different angles and tap to focus. Smh. Guess enough people will have to complain before they realize there's an issue.
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lol Well, if it is the dual aperture, it's a design/manufacturer flaw.
They basically just fed you the "You're holding it wrong" Apple reply, lol.

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Thought it was a rainbow. How did you get it to show? As none of my pics have that but it hasn't been sunny here

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Yeah the 1st photo I took outside had lens flare. I'll deal. I got the phone for the stereo speakers and speed. Not the camera.

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While it may not eliminate all of it, you do have something on the outer glass covering the lens. It needs to be cleaned with a lens pen. That's what's causing those little o shaped artifacts. Because of the tiny aperture and very wide (F 1.5), these objective element must be kept optically clean as if it were a laser optic! That's exceedingly difficult since its exposed. My suggestion is to purchase a lens pen and keep it with you if the best quality pictures are important. One can really see this at night when capturing dark scenes with bright pinpoint sources such as headlamps and streetlights, etc.
My biggest issue with camera phones (they all have it!) is the internal reflections producing ghost images. It's really apparent at events (i.e. concerts) with multiple bright points of light. Bathes the image in little blue-green dots everywhere.

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skivnit said:
Thought it was a rainbow. How did you get it to show? As none of my pics have that but it hasn't been sunny here
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It was all from the sun. I had issues with my pics no matter which way I stood.

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sireniankyle said:
Yeah the 1st photo I took outside had lens flare. I'll deal. I got the phone for the stereo speakers and speed. Not the camera.
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Was the flare similar to mine?

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cpufrost said:
While it may not eliminate all of it, you do have something on the outer glass covering the lens. It needs to be cleaned with a lens pen. That's what's causing those little o shaped artifacts. Because of the tiny aperture and very wide (F 1.5), these objective element must be kept optically clean as if it were a laser optic! That's exceedingly difficult since its exposed. My suggestion is to purchase a lens pen and keep it with you if the best quality pictures are important. One can really see this at night when capturing dark scenes with bright pinpoint sources such as headlamps and streetlights, etc.
My biggest issue with camera phones (they all have it!) is the internal reflections producing ghost images. It's really apparent at events (i.e. concerts) with multiple bright points of light. Bathes the image in little blue-green dots everywhere.
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The pic with the circled artifacts was the first pic I took. The lens was clean toothe best of my knowledge. The following pics didn't have and of those artifacts pop up. Nevertheless, I'm concerned that there is a design flaw. I've owned many phones and have never had such an issue with taking pics with the sun. I was tweeting Samsung support and said the light penetrating into the lens was the reason for the terrible pics. Idk.. the phone is very new so we'll see how many do or don't come forward with this issue. All I know is the afternoon sun was just at the right height to cause the angle that the camera didn't agree with.

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It's possible as with wider apertures and very bright out of frame light sources striking the periphery of the aperture you will see this. This can't be avoided even with pro gear hence the use of bulky hoods.
The idea of a two step iris, even in its rudimentary form, is a new frontier for mobile devices and this could be a glaring limitation if not annoying. Just as when driving one uses a visor or their hand, you may have to improvise and provide some shading to limit these artifacts.

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Used hand as a shield
Well, took some more pics and the results are terrible. I even had it in video. I used my hand as a shield and away went the lens flare. I even rotated the phone to were the modules were on the opposite side as I normally use the phone during picture and video taking. I think that made it worse. I'm just disgusted.

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Another example of me shielding the sun.
Sorry but they were flipped during the upload process.

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Delete

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droidrev71 said:
Was the flare similar to mine?
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I'll just share

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Nothing yet for me, keeping my fingers crossed.

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sireniankyle said:
I'll just share
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Thank you for sharing. The speakers and speed are great! I messed with the phone before it was released and thought the speakers were ok. When trying them when I recieved the phone i was very impressed. I take a ton of pics so I don't think I can tolerate this camera issue.

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Natureboy72 said:
Nothing yet for me, keeping my fingers crossed.
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Fingers crossed!