Hi Guys
I updated my phone using XWKK2 found on http://forum.xda-developers.com/showthread.php?t=1075278
The issue now is that, the phone does not show up in Windows Explorer any more.
If I enable USB mass storage, the phone will come up.
It is also not picked up by Kies any more.
USB debugging is turned off. Issue is on multiple computers
I have tried other versions but all have the issue.
Does any one have any ideas?
so anyone got any ideas?
What version of windows are you using.
issues does not show up on windows xp or windows 7 but does show up on windows vista.
Using Windows 7.
Found out the issue
Was getting constant media scans and the message "mtp-initilisation"
Found out the issue was due to a folder causing trouble and made the media scan not complete.
It was with a program called picspeed where it created endless folders in folders. managed to remove the folders and everything working 100% again
So first of all I just want to say "it has nothing to do with preview for developers". That's first.
Back then when I was using Lumia black (8), things seem to be fine.
After updating to 8.1 using preview for developers, yeah I live it very much. But I don't know what happened to my device. I was able to sideload stuff like, you know, install paid app for free. But that was for a while. Now I'm not able to do that anymore. Whenever I connect my device to PC, it keeps on showing device decriptor request failed.
DONT SAY "TRY USING DIFFERENT CABLE OR USB SLOT". I did ask those IT guys about it, but they seem stupid (no offend). All they told me was this line I mention in DONT SAY.
I have 5cables in my house, 2laptops and 1desktop, all with Nokia sdk, with total of 15 USB slots. I tried it all and it's not working.
I wish someone in here can help me since google couldn't. Sorry for my English.
to sideload XAP files you need WP SDK 8, developer account (pay $19/year to Microsoft) and dev unlocked phone with WP SDK... work fine on my Lumia 920 with preview for developers...
Didn't I say I was able to do that? Yeah I can. But pc won't recognize my device.
Which Windows you have? Windows 8 or 8.1 x64 is recommended because WP SDK 8...
check solutions on Microsoft page: http://support.microsoft.com/kb/2749484
also try reinstall Nokia drivers, best to do this is to install Nokia Software Recovery Tool
http://download.fds-ncom.nokia.com/...covery/NokiaSoftwareRecoveryToolInstaller.exe
also check Windows Update in Control Panel to update current windows drivers...
dxdy said:
Which Windows you have? Windows 8 or 8.1 x64 is recommended because WP SDK 8...
check solutions on Microsoft page: http://support.microsoft.com/kb/2749484
also try reinstall Nokia drivers, best to do this is to install Nokia Software Recovery Tool
http://download.fds-ncom.nokia.com/...covery/NokiaSoftwareRecoveryToolInstaller.exe
also check Windows Update in Control Panel to update current windows drivers...
Click to expand...
Click to collapse
I swear to god, I have windows 8.1 64 bit, all on 2laptop and 1 desktop. All have Nokia Software Update and Nokia care suite thing. Maybe last month, or 20 days, I did side load amazing spider man 2 just fine. But today, it's not reading my phone. Again, I swear, I did not install or uninstall anything on both laptops and desktop. It just suddenly stops working. Or maybe it uninstalled itself from all 2 laptops and 1 desktop?
or maybe is hardware problem with USB connector on phone
Or an issue with the update. I was having all kinds of issues connecting to blue tooth devices after the update. A couple of hard resets and a fresh profile later and most of the kinks are worked out.
If all your computers and cords work, the only thing left is the device. It's either hardware or software, and the easiest thing to test is to put it into recovery mode and see if it detects it / can write to it.
I have the same problem but in a different scenario. I have bought a new Nokia 215. Its user manual says it can connect to a PC as a removable drive when it has a memory card in it. That's one of the reasons why I bought it in the first place.
To my utter disappointment, the same error (device descriptor failed) showed up. I tried to use google but couldn't find any useful solution. Tried other thing, eg changing cable, PC, USB slot etc but nothing worked out.
Then I connected it to a computer with linux and it worked in the first try. The memory card was accessible as a removable drive and I could easily read and write files.
I am amazed how poorly the programmers at Microsoft have been working lately that a phone made by Microsoft can't connect to a PC OS written by Microsoft.
QUOTE=hoursenghong;54447087]So first of all I just want to say "it has nothing to do with preview for developers". That's first.
Back then when I was using Lumia black (8), things seem to be fine.
After updating to 8.1 using preview for developers, yeah I live it very much. But I don't know what happened to my device. I was able to sideload stuff like, you know, install paid app for free. But that was for a while. Now I'm not able to do that anymore. Whenever I connect my device to PC, it keeps on showing device decriptor request failed.
DONT SAY "TRY USING DIFFERENT CABLE OR USB SLOT". I did ask those IT guys about it, but they seem stupid (no offend). All they told me was this line I mention in DONT SAY.
I have 5cables in my house, 2laptops and 1desktop, all with Nokia sdk, with total of 15 USB slots. I tried it all and it's not working.
I wish someone in here can help me since google couldn't. Sorry for my English.[/QUOTE]
Guys / Gals
I was able to fix my problem of not being able to connect my phone, a Samsung Note 3, and the error I got was from Microsoft MTP. I believe it is Media Transport Protocol. I searched for days; this was a pain in the neck problem. iPhone users seem to have the same issue. I have seen a couple of solutions suggested here on XDA, but they did not work for me. One solution advised to remove the drivers via Windows, mine is Win 7 btw, Devices and Printers screen, they stated to make sure to check the remove driver checkbox. But MTP does not have any such checkbox that I see in my setup. Maybe we are different Windows versions or something. Regardless, what worked for me was to reinstall Windows using the Upgrade option right after you select install. This procedure does not usually damage your personal files; but like every other post here:
1- Do back up everything.
2- I am not responsible for any damaged files, computers, anything.!.!.! Ok?
I backed up my files on an external drive. The only thing I had to reinstall was VMware Workstation 11, and afterwards I was able to launch it fine. In fact I am typing this post from the Ubuntu guest within the restored Win 7. During the install I noticed Windows took some time "repairing .Net". So maybe folks who have more knowledge of Microsoft products can look into this as a quicker fix?
After you are done, test your phone's connectivity and if it is working, create a restore point as soon as the install is done since Windows is going to install a slew of updates right after. You can label restore points something like "Phone Driver Works" or anything else, which implies a successful milestone.
Send me an email if any of this is unclear. I am so glad this is fixed for me. I'll post some of the links, which helped me figure this out.
Hi,
i dont know if its the right place for such inquiry but im certain you're the ones who could help me.
its been few months since i upgraded to Windows 10 Pro N and its been going very well except one thing, Not Supporting MTP Devices.
the problem causes to not being able to use any portable devices such as Android / iOS phones or even Cameras or simple MTP Devices.
i've read few articles about Windows 10 Pro N edition not having media features pack installed so as they've suggested i installed them separately from links below.
https://support.microsoft.com/en-us/kb/3010081
https://www.microsoft.com/en-us/download/details.aspx?id=19153
now, even with installation of this updates i still cannot use any kind of MTP Device on my Desktop.
Please help me solve this problem.
Thank you
It is suggested that download the latest media feature pack from microsoft website-Windows_MediaFeaturePack_x64_1903_V1 , search this pack and install it, definitely it will work and ur problem will be solved
Hi guys changed phone cause my Honor 10 was broken sent back to amazon, I have a backup with all photos and videos (think I made with Hisuite but not sure was years ago) on a pendrive but when I try to open any jpg,mp4, anything it gives me an error, looks like files are encrypted (I think). What can I do? I have all my photos and videos on this pendrive but I can not view them, I tried to import on my Mac with Hisuite (connecting an old Honor 6x) but can't open files neither. I don't know what to do. Suggestions?
ps: I don't think I used any kind of password, just regular backup
Found a solution by my self: You need Huawei phone. Connect the pendrive directly via USB adaptor to the Huawei phone,(in my case Honor 6x) and use the standard android backup app inside the phone to open the backup and extract files. Voilà. Hope can help anyone in the same situation I was. Cheers