Hi there,
I have a special question to my G4 witch i do not get in operation anymore: The Problem is, that the device does not turn on, independent any keys. Either the ON-Button, Soft-Reset, Hard-Reset i do not get any of the "normal" screens. The display does not light.
Additional, the red power-charge-LED does not light when i plug in the USB-poer-supply. The same, if i disassemble the battery and plug the G4 to the power-supply...
The device has not been used for a couple of months. The last action a Upgrade to WM6.5 that worked definitively fine for a while.
Has anybody an idea? Or happend before?
Thanks in advance
Ernie
i think it`s easy
hey .. i doubt you have a problem with your g4 phone, i think you have a problem with the battery. since you left the batter inside the phone for alot of months and you didn`t use it, i think the battery is super dead, so dead, that the g4 cant power off and go to charge mode. 1 : you could try letting it charge more, like .. 1 hr plugged in , orrr , you could find an universal charger, which charges the battery by touching it`s + and - with it`s pins and putting electricity in it. (sorry for the bad explanation but i`m from romania). I think one of them two should work, if you know some other friend who has a working g4 just try with his battery. Good luck ! ^_^
Thanks for your reply.
But it happens without (!) the battery: If disassemble the battery and connect afterwards the power cable, the red LED does not flash, and no key has a function. As Soft-Reset "switch" and Hard-Reset (2-button on the left plus Soft-Reset-Switch)
First i mentioned the same as you thought...
Has anybody an idea what can be done here?
Thanks in advance.
Ernie
I'm encountering this same problem. I let the device charge over night with no luck. It will not power on at all. The battery was working fine last week. its completely dead
My Universal turn on the red LED for a seconds and after that do not charge and do not turn on. Have you find any solutions?
Thanks
exactly the same problem here on touch 3g
i got my touch 3g in Jan 2009 in Shanghai,China. Now i'm in singapore.... it's bricked, i didn't do anything wrong, it's not dropped on the ground or into the water, yesterday it was fine, but this morning i just found that it's power off. plugging in the power cable , and i won't see the orange power led. it's completely dead, soft reset and hard reset can not be initiated, because it refuses to power on.
i'm going to htc care center at harbourFront next weekend ...
JeromeMorrow said:
My Universal turn on the red LED for a seconds and after that do not charge and do not turn on. Have you find any solutions?
Thanks
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oglop said:
i got my touch 3g in Jan 2009 in Shanghai,China. Now i'm in singapore.... it's bricked, i didn't do anything wrong, it's not dropped on the ground or into the water, yesterday it was fine, but this morning i just found that it's power off. plugging in the power cable , and i won't see the orange power led. it's completely dead, soft reset and hard reset can not be initiated, because it refuses to power on.
i'm going to htc care center at harbourFront next weekend ...
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You’re in the wrong section this is the Wizard forum.
I use a universal charger. Its one which takes the battery not one which plugs into the phone ...
whenever I let my phone run flat I leave the battery in the charger for a couple of hours then put it back in the phone and connect the phone charger. Once there are enough electrons whizzing around in the battery there's enough power to drive the IC that manages the charging in the phone ...
if the battery is too flat it won't even open the gates for you ...
Anyone getting the sleep of death on their XTZ2? I'm running completely stock (not even rooted) on 23.0.1.A.4.30 and just experienced the unit not turning on at all until I do power + up volume.
Upon returning to life, the battery was 90%, so it wasn't battery.
Had a bit of a panic attack until I googled the solution (power + up) but this is the first time its happened to my unit, could it be related to the recent upgrade to 23.0.1.A.4.30? Anyone else seen this?
Mine lasted a day and a half after the 23.0.1.A.4.30 update and then became very erratic and kept forgetting wifi login info.
Did a restart and certainly got a sleep of death OK.
Would not switch on at all.
No power + vol up or attempt at repair via PC Companion made any difference to it.
Since gone back to Sony for repair, that was weeks ago, who knows if /when they will return it.
I had the same problem with mine as well I have the 561 the Verizon model. I have received a replacement but have not been able to get it to turn on either. It shows no signs off life at all not even when connected to power AC or PC. My old one would blink red and go dead when connected to a PC but this one doesn't even do that. I haven't had time to call for another replacement yet but really two defective devices in a row the second one didn't turn once.
Finally got mine back from Sony repair agent.
Worked fine for 3 days, then failed to power on again as per original fault.
Once again returned it for repair.
Think I'll give up and buy an iPad instead - at least they seem to be reliable and consistent.
This just happened to my tablet this morning. Tried all options under the sun but can't get it to boot.
I can't even do a factory reset and I don't particularly want to return it under warranty.... :'(
Mine is an xperia z2 tablet sgp561 (USA Verizon) build 17.1.D.0.437, stock 4.4.2. This issue happened to me 5 days ago after I powered off the tablet, it won't turn on again. Battery charge was ~70% at the time. Plugging it with factory Sony usb charger won't do anything, charging status LED remained Off, power button unresponsive. I let the tablet sit for 2 days without charging cable connected hoping the battery will drain completely by itself and the buggy firmware will restart executing at its base address getting out of the bug. Then I connected the crap to a fully charged 15000mah Anker power pack and alas, the charging status LED glowed red and after ~5 more minutes the LCD screen turned On for ~5 seconds showing a big battery icon at the center of the screen indicating 0% charge. Waited about 1 more hour and the charging status LED turned amber. This time I did the "power button + volume up" ritual holding both buttons for 10 sec+, expecting 3 vibrations but didn't feel any. At this point the tablet is still powered off. Because LED = amber, thinking battery must be at least 10% charged by now, just pressed the power button for ~2 sec and surprisingly the normal power On vibration came followed by Sony logo on LCD screen and the rest is normalcy.
From what I can remember, the recent change I made before this problem happened was turning Stamina to On in the battery settings (factory default is Off). I reset all settings back to factory defaults and so far so good.
Finally got mine back from Sony repair agent after about 3 week wait.
Seems to work OK now, fingers crossed it will keep working this time.
The note that came with the return indicated that they replaced the mainboard and battery, which is a better solution than their first attempt which was just to reflash the software.
wooly1 said:
Mine lasted a day and a half after the 23.0.1.A.4.30 update and then became very erratic and kept forgetting wifi login info.
Did a restart and certainly got a sleep of death OK.
Would not switch on at all.
No power + vol up or attempt at repair via PC Companion made any difference to it.
Since gone back to Sony for repair, that was weeks ago, who knows if /when they will return it.
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Dude same thing, WTF is going on, I tried plugging it into charger, nothing. And once I got the msg of red colour battery icon and then I plugged it in. then it started charging and I was happy so I turned it on the it wasn't charging,
Please update me what happened and what they are saying cause I am about to send mine to get it fixed.
Edit: seems that by replacing the battery and mainboard has actually fixed the issue? Guess it's time to send it back to them, Gosh
c64rbr said:
Mine is an xperia z2 tablet sgp561 (USA Verizon) build 17.1.D.0.437, stock 4.4.2. This issue happened to me 5 days ago after I powered off the tablet, it won't turn on again. Battery charge was ~70% at the time. Plugging it with factory Sony usb charger won't do anything, charging status LED remained Off, power button unresponsive. I let the tablet sit for 2 days without charging cable connected hoping the battery will drain completely by itself and the buggy firmware will restart executing at its base address getting out of the bug. Then I connected the crap to a fully charged 15000mah Anker power pack and alas, the charging status LED glowed red and after ~5 more minutes the LCD screen turned On for ~5 seconds showing a big battery icon at the center of the screen indicating 0% charge. Waited about 1 more hour and the charging status LED turned amber. This time I did the "power button + volume up" ritual holding both buttons for 10 sec+, expecting 3 vibrations but didn't feel any. At this point the tablet is still powered off. Because LED = amber, thinking battery must be at least 10% charged by now, just pressed the power button for ~2 sec and surprisingly the normal power On vibration came followed by Sony logo on LCD screen and the rest is normalcy.
From what I can remember, the recent change I made before this problem happened was turning Stamina to On in the battery settings (factory default is Off). I reset all settings back to factory defaults and so far so good.
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Did this method work for you? Plus did you come across like it was charging but it wasn't really charging,(like it showed the low battery stat with orange/red colour LED notification but suddenly it vanishes) then it's not responding at all.??
I had this issue 2 times with months in between , no response from power+vol up , no lights when charging , no response from pressing on the red button behind the flaps.
The last time it happened i tried putting it on the charger for a whole day with no result, then decided to let it rest a few days first , since someone had the same issue and it magically came back to life when he got back from a vacation.
So i try to turn it on 2 days later and the tablet to my surprise responds again with blinking red LED, recharching afterwards did the trick and worked again since
In my case i was running CM11 at the time, both times it happened after an update which required a reboot while, still mistified about the cause and the fix , i presume it solved itself by letting the battery drain.
Since then i reverted to stock rom just to be save but havent had it happen since, this also seems to have fixed some touchscreen problems i was having at times.
Hope this helps.
Bloody hell, I've just ordered mine today!
Don't stress. Mine got repaired. if it goes tits up that's what warranty is for
What did Fonebiz indicate was wrong with your Z2.?
They replaced the motherboard in mine.
Exactly the same, works fine now
This just happened to me today. So seems like overall suggestion is to try and let it discharge. The try to start it back up and charge it then. Just want to make sure that's the only potential solution now?
No! Leave it powered off, put in on a known good charger for at least 12 hrs. Don't touch it in that time.
If it does not come alive after that, send it in for repair.
ok..let me try that. I originally tried that and nothing occurred. However, I just found the OEM charger and usb cable and will try that. Unfortunately it's a Verizon version so sending it in will not be covered by Sony warranty. Per the Customer Service that I called.
ok..tried another charger and the red light came on, but it's been over 12 hours and still no go. I did notice that the red light was no longer on (from overnight charging). I left it unplugged for a bit and reconnected. The red light came back on but still no response. Sounds like i'll need to send in?
Looks like it.
Had the same problem on tuesday. Impossible to switch on, no light, none effect with charger, none effect when connected to PC/MAC etc...
After 4 days without charging my Z2, it came back to life, showing only a big red battery icon when pushing some seconds on the power button. Connected to a charger the red led indicator glowed ! (red battery icon is totally different with the original icon when tablet is charging in power off mode)
After a full battery charge with OEM charger and after a normal power on, my Z2 is now perfectly functionnal.
im getting solid Red Light when i connected to power. no charging not even recondnice by the computer.. What can i do to power on the phone..
i did hard reset too nothing happend....
i read some article about red light and some says to return to sony store and some says to unplug the battery and reconnect ... i dnt have warrenty to send it to sony.....so " if i change the battery does it works" ?
Sometimes it works with replacing the battery. Sometimes you need a new mainboard ( about 100 $)
I don't know if these "test buttons" works. Then your phone will be recognzied as S1Device and you could use trying S1tool (but i think it does not support Z2 )
Same problem
Hello,
I've got the same problem. No response at all with any button combination or the red reset button.
If I connect the usb cable to charger or PC red LED turns on but nothing else. The PC doesn't recognize it, not even if I connect it with volume down pressed. I opened it and disconnected the battery. With the battery disconnected it has the same behaviour, only red light if connected.
Any ideas of what I could try?
I wouldn't expect a dead battery causing this. I mean, if the phone can get the power from the charger then it should turn on even with the battery disconnected right?
I was thinking to charge it for two days and see if anything happens, just in case. Otherwise I will need to think on how to discharge the battery manually and see what happens.
I don't to buy a new battery unless I am sure that will help...
arretxe said:
Hello,
.. With the battery disconnected it has the same behaviour, only red light if connected.
...
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What happens if you disconnect the battery, put the charger cable in the phone and then hold the power button and volume up button for like 5 seconds.
Do you get the battery logo on the display then?
No... Nothing at all happens
arretxe said:
No... Nothing at all happens
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Is it the original loader (Sony, 1500mah) + sony charging Cable?
I have chargers laying around everywhere, and I noticed that sometimes the phone did nothing while using samsung chargers 750mah).
When I put my phone in the charger the light turns red. Nothing on the screen.
When I take out the charger the light stays red for a long time.
But when it is off, and I take the battery out and then put it on the charger (without the battery), then the display shows a battery logo.
hello! sorry, i'm completely new with this kind of stuff so please bare with me ;_;
i've recently dropped my xperia z2 phone into water and it won't turn on. charging the phone only shows a red LED and disappears once disconnected. the battery shouldn't be flat since it was 80-90% when dropped. i've tried holding the power button + volume up, which made the phone vibrate (three times i think?), but no longer does anything when power+volume up is pressed. when plugged into a computer, it says the usb device has been installed correctly, but it still does not read.
i feel there's not much that can be done, but i've put the phone in some rice for several hours now praying. is there still hope for me? ;__;
hello!!! i am having a problem with my z ultra. i left it last night to charge (turned off) and today morning wouldn't turn on. i have never rooted it, custom rom/recovery etc, just stock. when i plug it in the wall charger the led is green as it is fully charged and when i plug it in the pc it recognizes it (i hear the sound) but no matter the key combination or the small red button that resets it i can't get it to power on. the only things i have tried are all the buttons combination and i needed some help from more experianced members before i proceed to other action. it is off warranty by the way.
thank you very much in advance!!
Are you seeing the LED blink when you turn it on?
Sounds like a dead screen to me....