The FP scanner on the U-Pro is the worst I have ever used on any phone. It's recognition is poor, it vibrates meaninglessly and it tells you fingerprint not recognised even when phone has unlocked. Am I the only one with this problem?
Add more fingerprints for one finger changing the position of the finger (is a bit redundant but I think you can understand what I'm trying to say) .
For me works fine
I can't say I've noticed the problems you are experiencing. The FP unlock works better on my U Pro than on my old Moto G4 Plus and P9000.
I just wish it wasn't on the back of the phone as it's a real pain when mounted in my car.
Elephone U-Pro fingerprint reader problem
I have had elephone s7, si and not this one. I fully agree with you. Trying to find a solution yet.
horrible sensor
I'm having this problem too, lousy response from the sensor. But the tip of registering the same finger multiple times really makes it better :good: . Still not ideal you still have to press really hard. Real bummer for this otherwise beautiful Elephone U Pro.
Related
sometimes the indisplay Fingerprint sensor stops working at all.
The display wont recognize any touch and stays black.
If i push the Power button it starts working again.
This happens sporadically, 1 -3x a day
Did anyone had the same Problem?
Any suggestions?
Thanks for reading....
No one?
kamueone said:
No one?
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I haven't seen this problem. I use face unlock along with it and it usually recognizes my face before I can even scan it.
When the screen is black, you can put your finger on the display and some glowing circle Appears. This does not appear to me at all. The screen just stays Black.
Thx for the information.
kamueone said:
When the screen is black, you can put your finger on the display and some glowing circle Appears. This does not appear to me at all. The screen just stays Black.
Thx for the information.
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Maybe your fingerprints got erased somehow? Does your phone display a fingerpring icon on the screen a second after you turn the screen off?
Sent from my LYA-L29 using XDA Labs
Yes the second I turn if off it shows a fingerprint sensor. Just after a while it won't toggle the sensor if I touch the display. It's like the fingerprint sensor is deactivated. The second I turn the display on manually it appears again.
Hello! I've got the p20 pro and now I'm testing mate 20 pro. Sometimes I'm not able to unlock the mate with my fingerprints at all. Same finger. The p20 works perfect, just touch and unlock. Mate sometimes I have to touch it 3-4 times before it unlocks , sometimes it doesn't unlock at all? Is that normal? The display was exchanged already because of this issue.
I believe you guys are not the only one. This on screen finger print is not reliable. I guess because they are new and will improve over time. Personally I just use face recognition than finger print. They are a lot more faster and accurate to unlock.
I know it's an old thread but it's happening to my M20Pro right now! It's awful! The screen is protected by a tempered glass made by Spigen (maybe this glass has issues?). I reconfigured the fingerprint and I touched almost 50 times until the phone captured the fingerprint! What's wrong with that sensor?!
I had problems with glass protector, if you can get plastic film it is fine, glass you will have problems....this was my finding
Possible brightness/proximity sensor issue
kamueone said:
sometimes the indisplay Fingerprint sensor stops working at all.
The display wont recognize any touch and stays black.
If i push the Power button it starts working again.
This happens sporadically, 1 -3x a day
Did anyone had the same Problem?
Any suggestions?
Thanks for reading....
Click to expand...
Click to collapse
If you still have this phone and problem: I have a P30 Pro, and/but the reason I write here is because our phones share the fingerprint technology, and I didn't find anyone mentioning this problem regarding P30 Pro. So:
I have the same problem - seemingly sporadically the fingerprint sensor (or screen) wont react until I press the power button. Then I noticed that when the brightness/proximity sensor (located near the top right on the P30 Pro, and next (right) to the upper speaker on Mate 20 Pro) was covered, the screen would get unresponsive. I guess this is by design, to not accidently let your phone come to life in your pocket. The problem was/is that the proximity (?) sensor is way too sensitive - any obstruction at about 2 cm (0.8") above the sensor(s) will trigger this behaviour. I also think it can be triggered under other circumstances; I had som weird fingerprint/screen behaviour in a store with a high and very dark ceiling, but I have to test this again, so don't take my word for it.
Anyway - if anyone is having sporadic problems - see if this could be a reason.
Edit: Well, sometimes my screen is just totally unresponsive even without sensors blocked, so ... I noticed it a couple of times after digging my phone out of my pocket, suggesting it could still have something to do with the sensors turning the screen (functions) off. I'll try to see if I can make it behave the same way in other scenarios.
I have also been experiencing similar problems on my mate 20 pro, But mine is more of an accuracy problem. sometimes its on point and registers instantly. and other times it just doesnt at all.
However i have noticed that in extremely bright weather i have more issues, fingerprint doesnt read at all, and face ID is also doesn't. My finger print issues have started only after EMUI 10.1, so i suspect that it could possibly be a software related issue
Has anyone noticed a change in fingerprint speed and accuracy since updating to EMUI 9.1?
The one thing that consistently annoys me about this phone is that the fingerprint reader is quite "picky", only choosing to work for me roughly 75% of the time (I use faceunlock for most things). Some people have said they have noticed an improvement in 9.1, so is this the general feeling or not?
(I'm asking as my Mate 20 Pro is no longer my main device, so it's now not getting used as much as it otherwise would)
Face unlock is the same, still very good. And fingerprint is a little bit faster, but above all it's more reliable now. I've had fewer mismatches since 9.1
I notice fingerprint unlock to be a little faster too, not as fast as the P30 scanner but faster than before. I don't really use it though because face unlock is so ridiculously fast. I just lift my phone off the table and less than a second later it's on the home screen without having to press or swipe anything.
Yeah, as I said, I use faceunlock too; but banking apps etc. all require fingerprint authentication, and that's when it tends not to work... (or at least has done in the past)
That's the 1st thing I noticed after the update to 9.1, fingerprint reader and face unlock much better. These where my biggest frustrations with my phone before the update...
Anyone else having fingerprint reader issues or tips?
I'm using screen protector that comes with it out of the box and on the android version that includes the September security patch.
Haven't tried face unlock as with the pop up camera that seems just weird
glovesave said:
Anyone else having fingerprint reader issues or tips?
I'm using screen protector that comes with it out of the box and on the android version that includes the September security patch.
Haven't tried face unlock as with the pop up camera that seems just weird
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What do you mean by "issues"?
I seem to be having a hard time to get it to work every time. The thumbs seem to be the best. I just deleted and redid the setup on my 3 fingers I have set up...
Same here: regular 7T pro, 10.0.3 and with the screenprotector still on. I regularly see the fingerprint animation at least 3 times, sometimes it doesn't work at all. Very annoying because it unlocking the phone is now very slow.
It seems to help if you press hard first and then lift your finger.
The 7t Pro has a bit difficult to read a new fingerprint, but after a few successful readings the phone will learn the fingerprint better to finally get fast and accurate.
Skickat från min CMR-W09 via Tapatalk
I have same problem. I must set fingerprint again then unlocking works normally for few days.
Am I the only one that finds it so annoying when it blinds you at night ?
Mine also got better it seems, meaning less not unlocks. It's just different than a button that I'm used to.
Regarding the light at night, I believe it needs it to read your fingerprint. You can disable the ring... Maybe that helps (if you can find out)
My fingerprint NEVER works on the first try. Sometime the 2nd and 3rd as well. I've registered both my pointer fingers TWICE each. I have had numerous Android devices including the G7 Power and never had this issue before. Anyone else having the same problem?
I've had the g7 optimo and now the g power 2020. Both have the fastest responding fingerprint sensors I've used. Sounds like you might have a hardware issue.
Yep!! Came from a G7, worked every single time. Now with the G it's hit and miss but only when opening the phone, haven't noticed it having issues with other apps.
What I've found to work out great, I use either pointer finger to unlock, more the right than left. So what I do is scan the right finger 3 times, and the left 2. That way each reading gets a different part of the finger and has a better chance at reading it. Hope that helps
Btw, I've done it on all my devices that have a fingerprint and it's always worked
It's my slowest smartphone talking about of fingerprint, and yes, you need to register your fingerprint very, but very accurately if you want a better unlock response. I needed to delete my fingerprints twice and then I did it again but without back protector and cleaning throughly my fingers, now the unlock accuracy it's better and don't need to try two or three times, but the time till the phone it's completely unlocked it's toooo long.
I would say to set up the fingerprints again. And pay close attention to scanning your entire fingertip slowly.
I have issues if my fingers get a little wet, like from condensation from a glass, or sweaty.
Has anyone else had issue with the finger print sensor responsiveness, in particular with unlocking the phone. Sometimes it is super sensitive and I unlock the screen on accident and then sometimes its completely unresponsive and I have to unlock via PIN.
Usually after unlocking with PIN, finger print sensor works fine for unlocking.
I can confirm this behavior. XQ-BC52 with 61.0.A23.20
x1vietnguyen said:
Has anyone else had issue with the finger print sensor responsiveness, in particular with unlocking the phone. Sometimes it is super sensitive and I unlock the screen on accident and then sometimes its completely unresponsive and I have to unlock via PIN.
Usually after unlocking with PIN, finger print sensor works fine for unlocking.
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I've had the same problem with with older xperia 1, XZ and pretty much all the phones with fingerprint sensor.
when my finger are cold, when in the summer i'm a little sweaty, after eating something i have difficulty in unlocking phones. it's. a limit of fingerprint sensor.
also if for work you ruin a little your finger sometimes you have to register again a new fingerprint
firithmorgulion said:
I can confirm this behavior. XQ-BC52 with 61.0.A23.20
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Same here, also on the same model and firmware. But as opposed to @Evil_Sephiroth , I never had such issues on my older phones (Samsung Galaxy S7, Galaxy Note 9).
However, the fingerprint sensor seems to be a bit more consistent than how it was in September when I first got my Xperia 1 III. I hope they'll continue to improve it since it is still very inaccurate and frustrating.
Also, since the fingerprint sensor is always on, it would be nice if we could expand the status bar with a swipe on the fingerprint sensor. This was possible on my old Note 9 and it would be a nice feature on the Xperia 1 III since it's a really long phone.