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Since Monday morning, I have not been able to sync my phone (was dcd v3.0.4 when it stopped working). I have done much research and have tried many different things in an unsuccessful attempt to solve the issue.
When I plug it in, it begins charging but nothing else happens. No windows new device sound or system tray notification, no driver prompt, no windows activesync activity, nor any activesync activity on the phone (that little arrow icon on the top bar).
I have gotten this problem extremely intermittently previously but have always been able to resolve it with either a soft reset and/or a computer reboot. When that solution attempt failed, I tried moving the usb cable to a different port. I tried four or so different ports with no different results. I tried a different cable. I tried disabling advanced networking, deleting my partnerships (lost my contacts and have not yet been able to re-sync them :/), uninstalling activesync, and cleaning all the activesync files and drivers. I even launched device manager with hidden/non-present devices shown to remove the windows mobile devices (which were oddly not present, although this was after my first activesync uninstall/clean).
After not being able to get anything to respond, I thought it may be something not working properly on my workstation, so I tried similar processes of troubleshooting on my laptop with the same results.
At this point, I figured I had isolated the problem to the device, hopefully being just a software issue and not a hardware issue. At the time, I was still running rom dcd v3.0.4 with radio 3.35. I decided to flash to the newest versions in a hopeful attempt to restore my device's functionality. After flashing radio 3.39 and cooking and flashing a dcd v3.1.2 rom, I tried again with no different results.
Finally, I decided to connect it in bootloader mode, just to see what would happen (what is normal behavior for this anyway? does it get detected and drivers installed correctly?). It was detected as a usb device by my workstation but could not install drivers for it.
Needless to say, I have become rather frustrated with my device this week. I am not sure what the problem is exactly, nor what I could possibly do to fix it. I am on the verge of flashing a stock rom and *gasp* going to the Sprint store for support. Perhaps I finally dropped or shocked it one too many times this past weekend, and it does indeed have a physical issue...
Does anyone have any suggestions/ideas/thoughts? I would be very greatful for any input.
Thank you!
See this thread and see if anything in there fixes your problem.
http://forum.xda-developers.com/showthread.php?t=393918
I have been following that thread in hopes that something may prove helpful and have tried everything suggested, including attempting to clean the port (what would be best for this? anything more than just blowing into it?), trying the two Y adapters I have (emu -> emu / mini-usb & emu -> mini-usb / 2.5" stereo), running that batch script and working with the device manager (those devices were not present), and disabling advanced network functionality, all with no results.
VerusMaya said:
running that batch script and working with the device manager (those devices were not present),
Click to expand...
Click to collapse
If you've sync'd in the past then when you display hidden devices those devices should be present (at least faded). It'll be very strange if you don't see them. If not then uninstall the Mobile Device 6.1 upgrade, restart the PC and reinstall it. Then open up the device manager and watch what changes when you plug in your WinMo device.
Keystone said:
If you've sync'd in the past then when you display hidden devices those devices should be present (at least faded). It'll be very strange if you don't see them. If not then uninstall the Mobile Device 6.1 upgrade, restart the PC and reinstall it. Then open up the device manager and watch what changes when you plug in your WinMo device.
Click to expand...
Click to collapse
I also thought it quite strange that I did not see those devices at all at when I displayed hidden/non-present devices in the device manager. I definitely have sync'd on this machine many times, I typically leave it plugged in throughout the day here at work. My machine is part of a corporate domain but I do not see how anything pertaining to that would affect my devices. On my laptop (used to sync here), the devices were present in the device manager, but even after uninstalling them the phone would not be detected when I plugged it in.
When you say uninstall the mobile device 6.1 upgrade, are you talking about the vista mobile device manager? I am on XP with activesync 4.5.
Also, nothing happens when I plug the device in, not even the standard device connected notification sound. Nothing changes in the device manager, nothing is found when I rescan hardware, I even uninstalled all the usb root hub devices and rescanned for them, hoping a complete usb subsystem driver reinstall may help detect something.
I even downloaded and ran two usb tools, one free usbdeview (http://www.nirsoft.net/utils/usb_devices_view.html) which displayed and monitored all usb devices (present and non-) and drivers and a trial of a usbtrace (http://www.sysnucleus.com/) which was a usb protocol traffic capture and analysis program. I experimented with (un)plugging the phone multiple times in multiple ports with two different cables while running these programs, attempting to find something useful. Absolutely nothing at all happened in either program, which makes me believe it is something either on the phone software or hardware.
I have a feeling I may require a device swap :/
VerusMaya said:
When you say uninstall the mobile device 6.1 upgrade, are you talking about the vista mobile device manager? I am on XP with activesync 4.5.
Click to expand...
Click to collapse
Yeah, activesync then... I dunno, I'm at a loss.
Yeah me too, looks like I am going to have to flash the latest stock Sprint rom and take it in hopefully they can do something for me.
Went to sprint, it was a bad port after all, they gave me a brand new device.
VerusMaya said:
Went to sprint, it was a bad port after all, they gave me a brand new device.
Click to expand...
Click to collapse
Are you sure they gave you the brand new device? coz same thing happened to me a week ago and i went to sprint. They gave me the refurbished phone back. Physical condition of the phone is very good tho.
SptMogul said:
Are you sure they gave you the brand new device? coz same thing happened to me a week ago and i went to sprint. They gave me the refurbished phone back. Physical condition of the phone is very good tho.
Click to expand...
Click to collapse
Well I suppose I am not sure it was brand new, but it had the screen protector and the plastic stickers still on it (next to keyboard when you slide it out). I also received an additional 512MB SD card that comes with it.
Did you flash back to a sprint rom via sd card?
arcanecho said:
Did you flash back to a sprint rom via sd card?
Click to expand...
Click to collapse
Yes, I extracted the two NBH files from the latest (3.35 I believe) stock Sprint rom installer and first flashed the smaller image (bootloader/radio I think it was), and then the larger image (os) before I took it in.
The rep I dealt with at first was somewhat of a technical idiot and only served to confuse/delay matters but after I returned, I spoke to someone else and gave them permission to hard-reset, as well as mentioned I had done this multiple times as well as tried multiple computers and multiple cables, just to help them narrow down the possible source of the problem (as well as to block possible common excuses). After waiting around for half an hour or so in-store, a technician brought me a new phone and told me the port was physically bad.
All-in-all, I was quite pleased with Sprint's service and my free swap for an issueless and scratchless new device. I was afraid it was not going to be quite so easy, requiring more time and/or an insurance replacement fee. Not to mention the free 512mb sd card.
I had a similar problem, I was un able to connect to active sync but was able to charge. Everytime I would try to connect to active sync I got the "device is not recognized" error. Then someone on here suggested perhaps my USB port was messed up, sure enough I looked in the port and noticed one of the gold pins was flipped up slightly higher then the rest. My friend took a needle and adjusted the pin and it was good as new. Somehow I had lifted one of the pins.
Anyways IMHO it's good to look in there and just check if your having problems connecting, it saved me a trip to a technician and having to wait or go through reprogramming everything.
Suddenly I have USB connection problem. First of all, under the Ongoing tab of the Notification Bar, I no longer see the following two items (/Settings/Applications/Development/USB debugging has always been ON):
* USB debugging connection
* USB connected
Apparently my Mac doesn't see the internal and external SD cards either. So I can't use my Mac computer to copy files, nor can I install or flash anything without USB connectivity.
I searched previous threads, and saw people suggested installing drivers. Where can I find the drivers for the phone and how to install it through a Mac considering I don't currently have USB connection? Thanks in advance!
Oh Sigh. Macs. Ummm.
Can you verify your phone and cable are good? Go to a Windows or Linux machine and connect them. You will need the Samsung (or Nexus S if on Gingerbread) drivers but those should be easy to find for Windows and Linux. After you verify that your phone connects to those computers fine, you can rule out that it is not the phone's fault.
I believe but don't quote me on this that the one time I did connect a Mac to my Vibrant I had to have Development mode like you stated but even then I couldn't copy stuff to it (not entirely sure, it was a long time ago). Still, I don't think I needed any drivers for the mac as I was using Development mode. I remember it was a bit of a ***** to get the Mac to recognize the phone but it finally did.
A little googling found this:
http://androidforums.com/samsung-galaxy-s/109040-problem-my-mac-recognising-galaxy-s.html
Read that, I think it may be helpful. Notably, check the Ask on connection. Also ensure the USB port on the mac works by using something else with it.
PS: If you wish to be flashing and playing with your phone, I would advise you against using a mac. Reason is macs are very nice with apple products but if it's not an apple product, usually it has a hard time being supported as manufacturers don't support Macs for the most part.
}{Alienz}{ said:
Oh Sigh. Macs. Ummm.
Can you verify your phone and cable are good? Go to a Windows or Linux machine and connect them. You will need the Samsung (or Nexus S if on Gingerbread) drivers but those should be easy to find for Windows and Linux. After you verify that your phone connects to those computers fine, you can rule out that it is not the phone's fault.
I believe but don't quote me on this that the one time I did connect a Mac to my Vibrant I had to have Development mode like you stated but even then I couldn't copy stuff to it (not entirely sure, it was a long time ago). Still, I don't think I needed any drivers for the mac as I was using Development mode. I remember it was a bit of a ***** to get the Mac to recognize the phone but it finally did.
A little googling found this:
http://androidforums.com/samsung-galaxy-s/109040-problem-my-mac-recognising-galaxy-s.html
Read that, I think it may be helpful. Notably, check the Ask on connection. Also ensure the USB port on the mac works by using something else with it.
PS: If you wish to be flashing and playing with your phone, I would advise you against using a mac. Reason is macs are very nice with apple products but if it's not an apple product, usually it has a hard time being supported as manufacturers don't support Macs for the most part.
Click to expand...
Click to collapse
Thanks a lot for the willingness to help! Unfortunately this is really not a Mac issue for two reasons:
1) I had no problem mounting the phone with my Mac during past three months; And I had done many things for the phone with my Mac: rooting, unlocking, flashing, adb, ...
2) I just tried connecting the phone with a Windows computer now, and it couldn't recognize the phone either.
Any other thought or options for me? Without USB connection, I can't even directly download the pictures from the phone.
Love my phone, but I can't get it to mount to my pc. Before the latest update I was able to use easy tether and access my sd card to transfer files. After the update neither the PC nor the phone do anything when plugged in, other than charge the phone. I've only found one computer that I can mount my phone to. Has anyone else had this problem and found a solution? I've tried multiple USB cords and even HTC's support line. They seem to think Verizon's media manager is to blame, but I think it would happen with all of us if that were true.
BTW phone is completely stock.
I have the same issue.
http://forum.xda-developers.com/showthread.php?t=1546598
Not Quite The Same
My computer doesn't recognize my phone at all. My DINC worked fine on every computer I tried it on, too bad I can't get used to the smaller screen and the 3G speeds again.
What does your computer say under device manager? Might have to update drivers, or delete them and reinstall them.
Sent from my ADR6425LVW using Tapatalk
Just one entry has a problem, but my coworkers Samsung Captivate works in this PC. The other computer doesn't have any issues in Device Manager. When I try to update it the Hardware Update Wizard says that it could not find a better match for my hardware. I can't post the image yet, 8 more posts to go.
http:
//i43.tinypic.com
/2ymdeaa.jpg
I would try uninstalling and reinstalling the HTC drivers. You may also try a different USB port, if you haven't already.
CaliDerb said:
Love my phone, but I can't get it to mount to my pc. Before the latest update I was able to use easy tether and access my sd card to transfer files. After the update neither the PC nor the phone do anything when plugged in, other than charge the phone. I've only found one computer that I can mount my phone to. Has anyone else had this problem and found a solution? I've tried multiple USB cords and even HTC's support line. They seem to think Verizon's media manager is to blame, but I think it would happen with all of us if that were true.
BTW phone is completely stock.
Click to expand...
Click to collapse
Yeah I think it has to do with the Verizon bloat. My Dad's work computer won't see his phone but it sees mine just fine. We both have Rezounds, but mine obviously isn't stock like his.
Tempted to hard reset
I'm so fed up with this that I am tempted to let Verizon do a factory reset. Either it works or they'll send a refurbished phone and hopefully that will one will work. Either way one way or another its going to cost them man hours or phones. I'm fed up with the bloat and the problems it causes.
I'm posting from my Windows 7 i7 gaming rig. My Rezy is usb connected to my rig. I can navigate both my internal memory file system as well as my SD card file system from Win7.
My Rezy is locked and stock, btw. I love this phone.
Ok so I just upgraded yesterday from the HTC inspire and I must say I'm liking the S3. Except for one thing, no usb mass storage mode? Duuuwwwhhhaaaatttt??? This is awful...just awful.. I work night shifts and play minecraft a lot at work
D) and alwayed used my inspire for transfering the save data on my work computer to my personal desktop at home... I NEED this FIXED.!! I have the 16GB sd card I pulled out of my inspire shoved in the S3's ext-sd slot and would love to know how to use it as a usb mass storage like I did on my inspire.. I have tried the easy ums app and it doesn't work :/ so here I am, humbly asking for help from you geniuses...
Sent from my SAMSUNG-SGH-I747 using xda premium
Not sure if this is what you're asking but here goes...
I just started using the S3 as well, upgraded from an S2 T989 (T-mobile)
On the S2, when I connect to the USB port, I can "turn on" usb mass storage mode to connect to the PC and I'm not seeing that option here on the S3.
However, when I connect the phone to my PC, I get the following options:
- Media device (MTP): automatically checked
- Camera (PTP)
And when I check on "camera (PTP)", my PC would recognize the phone as SGH-T999. And when I click on it, I would have two options:
- Card (External SD)
- Phone (Internal SD)
From here, I can just copy and paste whatever from PC to SD card and vice versa.
belly1026 said:
Not sure if this is what you're asking but here goes...
I just started using the S3 as well, upgraded from an S2 T989 (T-mobile)
On the S2, when I connect to the USB port, I can "turn on" usb mass storage mode to connect to the PC and I'm not seeing that option here on the S3.
However, when I connect the phone to my PC, I get the following options:
- Media device (MTP): automatically checked
- Camera (PTP)
And when I check on "camera (PTP)", my PC would recognize the phone as SGH-T999. And when I click on it, I would have two options:
- Card (External SD)
- Phone (Internal SD)
From here, I can just copy and paste whatever from PC to SD card and vice versa.
Click to expand...
Click to collapse
Well let me start with this then..on my inspire, I could plug it up to any computer and it would show up as a disk drive and I could transfer baby file back and forth at my will.
Now that I have my S3, I've realised that they've done any with usb mass storage and adopted mtp. Which doesn't work for me. I get a message 'cannot copy "file name" the device has either stopped responding or has been disconnected.'
I can also connect through ptp and it will transfer most files, but not all. It will get to a certain point it gives me the good ole 'cannot copy "file name" the device has either stopped responding or has been disconnected.' message.
So overall, my question is simply this, is there a way to enable usb mass storage for the external sd card on my sgs3? Either by fixing easy ums to work for a 1747 or by installing another app that I don't know about.
Btw, my s3 is rooted, running stock Rom and stock kernel, stock everything. I've installed busybox as well.
Sent from my SAMSUNG-SGH-I747 using xda premium
I also need to get this working. I am always on the road and want to listen to music through my radio, and be able to transfer files from my various computers which have all types of Operating Systems running on them. Any fix? I am Also stock everything with root and busybox
did you guys see this?
http://www.xda-developers.com/andro...and-media-transfer-protocol-xda-developer-tv/
I'm hoping someone can get this ported over for the US version. http://forum.xda-developers.com/showthread.php?t=1711009
What operating system are you running? I never have any issues using MTP on Windows 7.
calceltic said:
did you guys see this?
http://www.xda-developers.com/andro...and-media-transfer-protocol-xda-developer-tv/
Click to expand...
Click to collapse
Yes I've seen this but it only for the international version...
And I'm running win 7 and I also have a win xp that use as well...
Sent from my SAMSUNG-SGH-I747 using xda premium
Well add me to the list of: MTP sucks! This is pretty awful, I mean if there is a work-around fine, but we shouldn't HAVE TO work around just to get Mass Storage support.
As of now we are stuck with MPT.
Works ok though I guess, I can move files back and forth. You can also try using a wifi explorer if your on the same network.
JDMpire said:
Well add me to the list of: MTP sucks! This is pretty awful, I mean if there is a work-around fine, but we shouldn't HAVE TO work around just to get Mass Storage support.
Click to expand...
Click to collapse
No flippin joke... I seriously hope somebody figures out something soon... this almost makes me hate my new phone.. :'( that shouldn't be how you feel about a phone you've had for less than a week... fml
Sent from my SAMSUNG-SGH-I747 using xda premium
family682guy said:
No flippin joke... I seriously hope somebody figures out something soon... this almost makes me hate my new phone.. :'( that shouldn't be how you feel about a phone you've had for less than a week... fml
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Dont stress out too much, I see that your new here, stick around for a while and see what the devs here can do with these phone. Its amazing the stuff the create for us... 99% of the time for FREE! Its really a great place, its just not very newb friendly. Ive been here this long and Im still a newb (compared to other forums I belong to...).
But yea, stay for a while and watch the magic happen (Geez, that should be our tag line... )
JDMpire said:
Dont stress out too much, I see that your new here, stick around for a while and see what the devs here can do with these phone. Its amazing the stuff the create for us... 99% of the time for FREE! Its really a great place, its just not very newb friendly. Ive been here this long and Im still a newb (compared to other forums I belong to...).
But yea, stay for a while and watch the magic happen (Geez, that should be our tag line... )
Click to expand...
Click to collapse
Haha that is a pretty good tagline lol I guess I'll just have to follow your advice and stay patient for a little while... I just hope there is someone actually working on this fix for the 1747.. if I knew of them, I would be more than willing to donate for the cause.
Sent from my SAMSUNG-SGH-I747 using xda premium
Alrighty!! I've done some snooping around and found this!!!:
Here's a thread for the AT&T S3 on Mass Storage, requires some tinkering though.
http://forum.xda-developers.com/showthread.php?t=1768752&highlight=mass+storage
So basically if you follow all the instructions, your 1747 will be able to mount its external sd card as a usb mass storage. Tried it myself!!! Amazing!!! Haha!!! Life is good once again...
In addition to the above steps, I also had to do something else. I'm running windows 7, but I don't see why it would be any different for any other windows, and after I installed gscript I had to go to device manager in windows, find your phone (should be under portable devices) and then right clicked and updated driver software. After that finished, the pc had to reboot. After reboot, I ran the scripts in gscript... Aaannnndddd... BAM.! MAGIC.!
I hope this helps those who are frustrated with their 1747 as well... this is a temp fix until a better one comes out... buuuuttt... cheers
Sent from my SAMSUNG-SGH-I747 using xda premium
also, remember to unmount your phone from windows before running the mtp script. I'm not sure what will happen if you don't, but let's not try to find out, right?
Sent from my SAMSUNG-SGH-I747 using xda premium
I'm not using the I747 (I take it thats the T Mobile branded version), Im in fact using the SCH-I535, Verizon version. Due note that the phone does contain GSM radios so I am able to use it on T for voice (perfect!) and edge data (expected but better then nothing)...
I'm assuming SMS & MMS work as well, albeit untested.
JDMpire said:
I'm not using the I747 (I take it thats the T Mobile branded version), Im in fact using the SCH-I535, Verizon version. Due note that the phone does contain GSM radios so I am able to use it on T for voice (perfect!) and edge data (expected but better then nothing)...
I'm assuming SMS & MMS work as well, albeit untested.
Click to expand...
Click to collapse
Sgh-1747 is AT&T. T-mobile S3 is sgh-t999 I believe.. and the Verizon version has gsm radios as well as cdma.? That's badapple lol I wonder if that is the same for the 1747 but vice versa?
Sent from my SAMSUNG-SGH-I747 using xda premium
family682guy said:
Alrighty!! I've done some snooping around and found this!!!:
Here's a thread for the AT&T S3 on Mass Storage, requires some tinkering though.
http://forum.xda-developers.com/showthread.php?t=1768752&highlight=mass+storage
For future reference, here are the AT&T (And other non-international S3) Dev forums.
http://forum.xda-developers.com/forumdisplay.php?f=1667
So basically if you follow all the instructions, your 1747 will be able to mount its external sd card as a usb mass storage. Tried it myself!!! Amazing!!! Haha!!! Life is good once again...
In addition to the above steps, I also had to do something else. I'm running windows 7, but I don't see why it would be any different for any other windows, and after I installed gscript I had to go to device manager in windows, find your phone (should be under portable devices) and then right clicked and updated driver software. After that finished, the pc had to reboot. After reboot, I ran the scripts in gscript... Aaannnndddd... BAM.! MAGIC.!
I hope this helps those who are frustrated with their 1747 as well... this is a temp fix until a better one comes out... buuuuttt... cheers
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Also, i just ran into this problem... the fix i mentioned above worked on my work computer but now that im home and i tried it..it didnt work.. :/
BUT!! i figured out the problem. The difference between my work and home computer? Kies... idk if it was that progam itself or just the drivers that came along with it but regardless i uninstalled kies and all the drivers associated with it. After that i plugged in my phone, ran the "mount" script and voila. MAGIC ONCE AGAIN!
Just thought i would inform the masses on what ive done so far to fix this problem
There is another option....
Get yourself a little adapter:
http://www.amazon.com/gp/product/B0027YYMU6/
Then you can plug any USB drive directly into that.. then the adapter into the phone.
Your phone will see it as a normal USB Drive... you can then use any filemanager to transfer files from the phones SD to that USB drive... Unplug the USB, pop it into a computer and you're all set.
I'll admit it's a bit kludgy, but until storage mode becomes available, you can use this on OS's that won't work properly with the existing MTP.
NOTE: Might want to buy a FEW adapters... i bought 1, worked great.. friend bought 2 more.. neither worked.. same brand etc... I have 2 more on the way just in case..but for .79 plus free shipping no reason not to buy half a dozen hehe
DroidGnome said:
There is another option....
Get yourself a little adapter:
http://www.amazon.com/gp/product/B0027YYMU6/
Then you can plug any USB drive directly into that.. then the adapter into the phone.
Your phone will see it as a normal USB Drive... you can then use any filemanager to transfer files from the phones SD to that USB drive... Unplug the USB, pop it into a computer and you're all set.
I'll admit it's a bit kludgy, but until storage mode becomes available, you can use this on OS's that won't work properly with the existing MTP.
NOTE: Might want to buy a FEW adapters... i bought 1, worked great.. friend bought 2 more.. neither worked.. same brand etc... I have 2 more on the way just in case..but for .79 plus free shipping no reason not to buy half a dozen hehe
Click to expand...
Click to collapse
Yea, that would work... but im more on the side of "my phone should do this" lol dont know why they completely removed usb mass storage... they shouldve at least made it optional in the settings or something, ya know? those little adapters would work but idk how id feel about having to carry around an adapter just so i can transfer files..
Heres a scenerio:
Say my friend calls me up and wants a file that i have on my computer, so i use that adapter and transfer it to my phone, go to his house only to realize i accidentally left the adapter stuck in my computer at home :/ thats a pain in the you know what lol
Just a thought haha
family682guy said:
....dont know why they completely removed usb mass storage... they shouldve at least made it optional in the settings or something, ya know?
Click to expand...
Click to collapse
The WHY actually is documented around here somewhere... the short version is, with the way the OS is written, mounting the card as USB storage makes it unavailable to the system. Since most of the newer Androids OS use the SD card more heavily (such as A2SD type stuff) it would render applications 'broken' whenever the USB was plugged in.
That's the official story.. I'm not sure I buy it myself as I've seen apps that let you use the SD card on my original EVO AND have USB mode enabled just fine.. granted transfer rates sucked, and occassionally a file would get corrupted, but it worked 99% of the time. I don't know what 'tricks' those apps used to get it to work, but I don't see why Google couldn't use those same tricks directly in the OS.
Another option btw.. is Wifi Explorer Pro. If you're PC is on the same WiFi network, you can run the app then go to a webpage on your PC to upload/download files as needed. It's not as fast as a cable.. but it does work pretty well and is simple to use.
Was on Bonsai rom and was running fine. Noticed the phone acting kind of weird the last couple days and thought it may be related to Xposed or some of it's modules so I deleted all of them. That didn't fix the problem. The problem being that the battery icon in the the notification bar would randomly flicker and with it so would the touch keys. I'm pretty sure this only happened when I was attempting to charge my phone (in my car.)
Instead of getting the usual phone charging indication in the status bar I either got nothing or it would say that the phone was connected to the dock (WTF?) I ended up restoring a nandroid of an older Bonsai rom and for a few hours there were no problems but then it started happening again. At times I would get a reboot from just plugging in the USB cable to charge the phone (car or wall) Other times the phone would just freeze up.
I then did a full wipe and tried MAXIMUS rom. I plugged in the USB cable and attempted to sync the phone to my PC as I have done countless times just days ago but I was now getting a message that my USB device is not recognized. I did another clean flash and tried Steve's Odexed rom. Same story more or less. If I attempt to sync the phone to the PC I get the same not recognized message.
Here are the steps I have taken:
- tried numerous USB cables
- tried numerous charging ports (wall/car/PC)
- tried numerous roms (none will let my PC see the phone)
- reinstalled the Samsung USB drivers
I'm at the point where I'm thinking this is a hardware issue and I probably have to return this phone. However, before I jump the gun I wanted to see if anyone has input on this. I appreciate any advice u guys may have.
My initial thought s maybe a cheap car charger, then a bad USB cable, but you've already eliminated those options. When you backup /restore your backups, are you including the efs.? I also remember the option in Wanam to keep old efs, was that option checked while it was installed?
Sent from my SM-N900P using Tapatalk
blackcanopy said:
My initial thought s maybe a cheap car charger, then a bad USB cable, but you've already eliminated those options. When you backup /restore your backups, are you including the efs.? I also remember the option in Wanam to keep old efs, was that option checked while it was installed?
Sent from my SM-N900P using Tapatalk
Click to expand...
Click to collapse
I'm pretty sure that when I backup and restore I have all the boxes check off. However, I not only used backups. I did clean flashes on two separate roms but both had the same issue. I'm still on the fence as to whether this is software or hardware
SantinoInc said:
I'm pretty sure that when I backup and restore I have all the boxes check off. However, I not only used backups. I did clean flashes on two separate roms but both had the same issue. I'm still on the fence as to whether this is software or hardware
Click to expand...
Click to collapse
Have you tried flashing the MJ4 firmware to see if that straightens things out?
I would suggest to odin the stock rom found here if you can get your computer to recognize your device in download mode..
[ROM][TAR][ODIN] Full Restore (Return To Stock) N900PVPUBMJ4 TAR
http://forum.xda-developers.com/showthread.php?t=2549035
[ROM][TAR][ODIN] Full Restore (Return To Stock) N900PVPUBMJ4 TAR
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I may try that as a last resort. My fear is that I won't even be able to access Odin mode because the PC won't recognize my phone. We'll see...
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SantinoInc said:
I may try that as a last resort. My fear is that I won't even be able to access Odin mode because the PC won't recognize my phone. We'll see...
Sent from my SM-N900P using XDA Premium 4 mobile app
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Hopefully somebody can come up with a solution for you.
If it fails to recognize your device in Odin mode, you should be able to remove the battery, reinsert it and reboot to your system. No harm, no fowl.
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---------- Post added at 11:38 PM ---------- Previous post was at 11:36 PM ----------
One more thing before I resign for the night... Maybe try those things you have already tried with your SD card removed. I'm hearing here and there about sd cards going bad causing issues you wouldn't normally think were related.
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SantinoInc said:
I may try that as a last resort. My fear is that I won't even be able to access Odin mode because the PC won't recognize my phone. We'll see...
Sent from my SM-N900P using XDA Premium 4 mobile app
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Click to collapse
Sounds like a Windows driver issue. Could be unrelated to your phone.
What Version of Windows are you running? What do you see when you plug in your device when you go into Windows device manager?
Have you installed any new Android devices of the Nexus variety on your computer?
Alright, I'll assume that you're asleep. I agree, you may not want to do PC Odin if your computer isn't recognizing your device.
Go into device manager (right click on My Computer, select Manage, go to device manager from there). Do you see your device? Do you see any Android device? If so, do either have a yellow question mark adjacent the device name? Either way, delete the device if present, then reboot your PC.
Now plug your phone into your computer using a different USB port on the machine (cable we'll assume is fine). Your computer should automatically recognize the phone. If yes, profit.
Also check that USB debugging is set to on. If recognized and the phone is plugged in, deselect MTP device and choose the photo option. Then select MTP again.
If the above doesn't work, you can try rolling back drivers and reinstalling.
Let me know if this helps.
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micmars said:
Sounds like a Windows driver issue. Could be unrelated to your phone.
What Version of Windows are you running? What do you see when you plug in your device when you go into Windows device manager?
Have you installed any new Android devices of the Nexus variety on your computer?
Alright, I'll assume that you're asleep. I agree, you may not want to do PC Odin if your computer isn't recognizing your device.
Go into device manager (right click on My Computer, select Manage, go to device manager from there). Do you see your device? Do you see any Android device? If so, do either have a yellow question mark adjacent the device name? Either way, delete the device if present, then reboot your PC.
Now plug your phone into your computer using a different USB port on the machine (cable we'll assume is fine). Your computer should automatically recognize the phone. If yes, profit.
Also check that USB debugging is set to on. If recognized and the phone is plugged in, deselect MTP device and choose the photo option. Then select MTP again.
If the above doesn't work, you can try rolling back drivers and reinstalling.
Let me know if this helps.
Sent from my SM-N900P using Xparent BlueTapatalk 2
Click to expand...
Click to collapse
Mic, thanks for taking the time for taking a look at this Q&A. I'm on Windows 7. Under DEVICE MANAGER it says UNKNOWN DEVICE with a yellow triangle with a exclamation point inside. When I click on that icon this is what I get for device status: Windows has stopped this device because it has reported problems. (Code 43)
I went through all your steps but it hasn't worked. I get the same message in DEVICE MANAGER before and after doing your steps.
As far as the phone is concerned (running Steve's Odexed) it indicates that the phone is charging but it doesn't have the usual MTP message in the status bar. Simply indicates that it's charging.
Is it safe to assume this is a hardware problem with the phone? The only thing I can think of that could have caused this is the other day my car charger (part that goes in the phone) fell in some water that accumulated on the rubber car mat. I dried it off with a napkin and plugged it back into my phone. These problems happened a day or two after this incident. Not sure if it's the reason. I was leaning towards blaming it on Xposed modules that got updated.
Nope, Not Safe to Assume...
SantinoInc said:
Mic, thanks for taking the time for taking a look at this Q&A. I'm on Windows 7. Under DEVICE MANAGER it says UNKNOWN DEVICE with a yellow triangle with a exclamation point inside. When I click on that icon this is what I get for device status: Windows has stopped this device because it has reported problems. (Code 43)
I went through all your steps but it hasn't worked. I get the same message in DEVICE MANAGER before and after doing your steps.
As far as the phone is concerned (running Steve's Odexed) it indicates that the phone is charging but it doesn't have the usual MTP message in the status bar. Simply indicates that it's charging.
Is it safe to assume this is a hardware problem with the phone? The only thing I can think of that could have caused this is the other day my car charger (part that goes in the phone) fell in some water that accumulated on the rubber car mat. I dried it off with a napkin and plugged it back into my phone. These problems happened a day or two after this incident. Not sure if it's the reason. I was leaning towards blaming it on Xposed modules that got updated.
Click to expand...
Click to collapse
Hi, SantinoInc, let us hope that the car charger issue and your Code 43 is a cum hoc ergo propter hoc (with this, therefore because of this) fallacy, or a non-correlated set of phenomena that, though happening contemporaneously, does not mean (though one is enticed to infer) causality.
The Code 43 error is a Windows issue, and if you are using a laptop (I hope), turn off the computer, take out the battery, let it discharge for 10 minutes, slap your laptop battery back in, boot up, plug in the phone, it's alive (I'm hoping). The USB controller on your computer actually holds a small amount of charge for rapid use when the computer is started, which can corrupt the port and driver. Draining the charge and pulling the battery is required to get rid of the problem.
Report back and let us know if this works for you.
unfortunately my computer I've been using is a desktop. However, I do have an old laptop laying around somewhere and will try that. This is driving me nuts already. I wish I knew for sure what the issue is.
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Google...
SantinoInc said:
unfortunately my computer I've been using is a desktop. However, I do have an old laptop laying around somewhere and will try that. This is driving me nuts already. I wish I knew for sure what the issue is.
Sent from my SM-N900P using XDA Premium 4 mobile app
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Click to collapse
Google the error code you flipped me. You'll find that it most certainly looks like a USB controller issue. Tom's Hardware and Microsoft look to have the info you need, bro.
SantinoInc said:
unfortunately my computer I've been using is a desktop. However, I do have an old laptop laying around somewhere and will try that. This is driving me nuts already. I wish I knew for sure what the issue is.
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I had this issue as well, not with the same phone symptoms, but in windows.
Remove the driver, go to samsung's site, download and re-install the latest driver. Also make sure you are connecting directly to the ports on your motherboard and not on the front of the PC or a USB hub on something like your monitor. Also make sure you are using the cable provided by samsung if possible. 3rd party cables for some reason can cause issues. (Thank god for standards to specifications
If you are still on MI5, use the thread I created here for help in getting to MJ4:
http://forum.xda-developers.com/showthread.php?t=2580731
I have tried all of your suggestions (including Windows error code 43 in Google and trying those recommendations) nothing has worked. Of course I can't find either of the two laptops I own to test this POS phone out. If I get the same error another PC I'm going to take the phone to Sprint to get it replaced. I'm really feeling that this is hardware related considering I have not installed any new phone drivers to my PC at all and have made no significant changes to the PC.
Agreed...
SantinoInc said:
I have tried all of your suggestions (including Windows error code 43 in Google and trying those recommendations) nothing has worked. Of course I can't find either of the two laptops I own to test this POS phone out. If I get the same error another PC I'm going to take the phone to Sprint to get it replaced. I'm really feeling that this is hardware related considering I have not installed any new phone drivers to my PC at all and have made no significant changes to the PC.
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Click to collapse
Agreed; any PC would be suffice to determine if it is phone related. I'd almost be inclined to hop in the car and hit a Best Buy store and be done with it, like now....
Best of luck.