Need help: USB connection problem! - Vibrant Q&A, Help & Troubleshooting

Suddenly I have USB connection problem. First of all, under the Ongoing tab of the Notification Bar, I no longer see the following two items (/Settings/Applications/Development/USB debugging has always been ON):
* USB debugging connection
* USB connected
Apparently my Mac doesn't see the internal and external SD cards either. So I can't use my Mac computer to copy files, nor can I install or flash anything without USB connectivity.
I searched previous threads, and saw people suggested installing drivers. Where can I find the drivers for the phone and how to install it through a Mac considering I don't currently have USB connection? Thanks in advance!

Oh Sigh. Macs. Ummm.
Can you verify your phone and cable are good? Go to a Windows or Linux machine and connect them. You will need the Samsung (or Nexus S if on Gingerbread) drivers but those should be easy to find for Windows and Linux. After you verify that your phone connects to those computers fine, you can rule out that it is not the phone's fault.
I believe but don't quote me on this that the one time I did connect a Mac to my Vibrant I had to have Development mode like you stated but even then I couldn't copy stuff to it (not entirely sure, it was a long time ago). Still, I don't think I needed any drivers for the mac as I was using Development mode. I remember it was a bit of a ***** to get the Mac to recognize the phone but it finally did.
A little googling found this:
http://androidforums.com/samsung-galaxy-s/109040-problem-my-mac-recognising-galaxy-s.html
Read that, I think it may be helpful. Notably, check the Ask on connection. Also ensure the USB port on the mac works by using something else with it.
PS: If you wish to be flashing and playing with your phone, I would advise you against using a mac. Reason is macs are very nice with apple products but if it's not an apple product, usually it has a hard time being supported as manufacturers don't support Macs for the most part.

}{Alienz}{ said:
Oh Sigh. Macs. Ummm.
Can you verify your phone and cable are good? Go to a Windows or Linux machine and connect them. You will need the Samsung (or Nexus S if on Gingerbread) drivers but those should be easy to find for Windows and Linux. After you verify that your phone connects to those computers fine, you can rule out that it is not the phone's fault.
I believe but don't quote me on this that the one time I did connect a Mac to my Vibrant I had to have Development mode like you stated but even then I couldn't copy stuff to it (not entirely sure, it was a long time ago). Still, I don't think I needed any drivers for the mac as I was using Development mode. I remember it was a bit of a ***** to get the Mac to recognize the phone but it finally did.
A little googling found this:
http://androidforums.com/samsung-galaxy-s/109040-problem-my-mac-recognising-galaxy-s.html
Read that, I think it may be helpful. Notably, check the Ask on connection. Also ensure the USB port on the mac works by using something else with it.
PS: If you wish to be flashing and playing with your phone, I would advise you against using a mac. Reason is macs are very nice with apple products but if it's not an apple product, usually it has a hard time being supported as manufacturers don't support Macs for the most part.
Click to expand...
Click to collapse
Thanks a lot for the willingness to help! Unfortunately this is really not a Mac issue for two reasons:
1) I had no problem mounting the phone with my Mac during past three months; And I had done many things for the phone with my Mac: rooting, unlocking, flashing, adb, ...
2) I just tried connecting the phone with a Windows computer now, and it couldn't recognize the phone either.
Any other thought or options for me? Without USB connection, I can't even directly download the pictures from the phone.

Related

Possibly Broken USB Port?

Since Monday morning, I have not been able to sync my phone (was dcd v3.0.4 when it stopped working). I have done much research and have tried many different things in an unsuccessful attempt to solve the issue.
When I plug it in, it begins charging but nothing else happens. No windows new device sound or system tray notification, no driver prompt, no windows activesync activity, nor any activesync activity on the phone (that little arrow icon on the top bar).
I have gotten this problem extremely intermittently previously but have always been able to resolve it with either a soft reset and/or a computer reboot. When that solution attempt failed, I tried moving the usb cable to a different port. I tried four or so different ports with no different results. I tried a different cable. I tried disabling advanced networking, deleting my partnerships (lost my contacts and have not yet been able to re-sync them :/), uninstalling activesync, and cleaning all the activesync files and drivers. I even launched device manager with hidden/non-present devices shown to remove the windows mobile devices (which were oddly not present, although this was after my first activesync uninstall/clean).
After not being able to get anything to respond, I thought it may be something not working properly on my workstation, so I tried similar processes of troubleshooting on my laptop with the same results.
At this point, I figured I had isolated the problem to the device, hopefully being just a software issue and not a hardware issue. At the time, I was still running rom dcd v3.0.4 with radio 3.35. I decided to flash to the newest versions in a hopeful attempt to restore my device's functionality. After flashing radio 3.39 and cooking and flashing a dcd v3.1.2 rom, I tried again with no different results.
Finally, I decided to connect it in bootloader mode, just to see what would happen (what is normal behavior for this anyway? does it get detected and drivers installed correctly?). It was detected as a usb device by my workstation but could not install drivers for it.
Needless to say, I have become rather frustrated with my device this week. I am not sure what the problem is exactly, nor what I could possibly do to fix it. I am on the verge of flashing a stock rom and *gasp* going to the Sprint store for support. Perhaps I finally dropped or shocked it one too many times this past weekend, and it does indeed have a physical issue...
Does anyone have any suggestions/ideas/thoughts? I would be very greatful for any input.
Thank you!
See this thread and see if anything in there fixes your problem.
http://forum.xda-developers.com/showthread.php?t=393918
I have been following that thread in hopes that something may prove helpful and have tried everything suggested, including attempting to clean the port (what would be best for this? anything more than just blowing into it?), trying the two Y adapters I have (emu -> emu / mini-usb & emu -> mini-usb / 2.5" stereo), running that batch script and working with the device manager (those devices were not present), and disabling advanced network functionality, all with no results.
VerusMaya said:
running that batch script and working with the device manager (those devices were not present),
Click to expand...
Click to collapse
If you've sync'd in the past then when you display hidden devices those devices should be present (at least faded). It'll be very strange if you don't see them. If not then uninstall the Mobile Device 6.1 upgrade, restart the PC and reinstall it. Then open up the device manager and watch what changes when you plug in your WinMo device.
Keystone said:
If you've sync'd in the past then when you display hidden devices those devices should be present (at least faded). It'll be very strange if you don't see them. If not then uninstall the Mobile Device 6.1 upgrade, restart the PC and reinstall it. Then open up the device manager and watch what changes when you plug in your WinMo device.
Click to expand...
Click to collapse
I also thought it quite strange that I did not see those devices at all at when I displayed hidden/non-present devices in the device manager. I definitely have sync'd on this machine many times, I typically leave it plugged in throughout the day here at work. My machine is part of a corporate domain but I do not see how anything pertaining to that would affect my devices. On my laptop (used to sync here), the devices were present in the device manager, but even after uninstalling them the phone would not be detected when I plugged it in.
When you say uninstall the mobile device 6.1 upgrade, are you talking about the vista mobile device manager? I am on XP with activesync 4.5.
Also, nothing happens when I plug the device in, not even the standard device connected notification sound. Nothing changes in the device manager, nothing is found when I rescan hardware, I even uninstalled all the usb root hub devices and rescanned for them, hoping a complete usb subsystem driver reinstall may help detect something.
I even downloaded and ran two usb tools, one free usbdeview (http://www.nirsoft.net/utils/usb_devices_view.html) which displayed and monitored all usb devices (present and non-) and drivers and a trial of a usbtrace (http://www.sysnucleus.com/) which was a usb protocol traffic capture and analysis program. I experimented with (un)plugging the phone multiple times in multiple ports with two different cables while running these programs, attempting to find something useful. Absolutely nothing at all happened in either program, which makes me believe it is something either on the phone software or hardware.
I have a feeling I may require a device swap :/
VerusMaya said:
When you say uninstall the mobile device 6.1 upgrade, are you talking about the vista mobile device manager? I am on XP with activesync 4.5.
Click to expand...
Click to collapse
Yeah, activesync then... I dunno, I'm at a loss.
Yeah me too, looks like I am going to have to flash the latest stock Sprint rom and take it in hopefully they can do something for me.
Went to sprint, it was a bad port after all, they gave me a brand new device.
VerusMaya said:
Went to sprint, it was a bad port after all, they gave me a brand new device.
Click to expand...
Click to collapse
Are you sure they gave you the brand new device? coz same thing happened to me a week ago and i went to sprint. They gave me the refurbished phone back. Physical condition of the phone is very good tho.
SptMogul said:
Are you sure they gave you the brand new device? coz same thing happened to me a week ago and i went to sprint. They gave me the refurbished phone back. Physical condition of the phone is very good tho.
Click to expand...
Click to collapse
Well I suppose I am not sure it was brand new, but it had the screen protector and the plastic stickers still on it (next to keyboard when you slide it out). I also received an additional 512MB SD card that comes with it.
Did you flash back to a sprint rom via sd card?
arcanecho said:
Did you flash back to a sprint rom via sd card?
Click to expand...
Click to collapse
Yes, I extracted the two NBH files from the latest (3.35 I believe) stock Sprint rom installer and first flashed the smaller image (bootloader/radio I think it was), and then the larger image (os) before I took it in.
The rep I dealt with at first was somewhat of a technical idiot and only served to confuse/delay matters but after I returned, I spoke to someone else and gave them permission to hard-reset, as well as mentioned I had done this multiple times as well as tried multiple computers and multiple cables, just to help them narrow down the possible source of the problem (as well as to block possible common excuses). After waiting around for half an hour or so in-store, a technician brought me a new phone and told me the port was physically bad.
All-in-all, I was quite pleased with Sprint's service and my free swap for an issueless and scratchless new device. I was afraid it was not going to be quite so easy, requiring more time and/or an insurance replacement fee. Not to mention the free 512mb sd card.
I had a similar problem, I was un able to connect to active sync but was able to charge. Everytime I would try to connect to active sync I got the "device is not recognized" error. Then someone on here suggested perhaps my USB port was messed up, sure enough I looked in the port and noticed one of the gold pins was flipped up slightly higher then the rest. My friend took a needle and adjusted the pin and it was good as new. Somehow I had lifted one of the pins.
Anyways IMHO it's good to look in there and just check if your having problems connecting, it saved me a trip to a technician and having to wait or go through reprogramming everything.

[Q] Phone wont connect with my Mac

I just moved and the comcast guy came over to hook up my internet. I know he was messing around with my computer because he told me he was having problems with it. When he left I went and plugged my phone into the usb and didnt get the option to connect to the Mac. Has this ever happened to anyone and does anyone know how to fix it? Before he came I used my Sprint hotspot on the computer, could that cause a problem also? I want to flash roms again haha!!
bslim11 said:
I just moved and the comcast guy came over to hook up my internet. I know he was messing around with my computer because he told me he was having problems with it. When he left I went and plugged my phone into the usb and didnt get the option to connect to the Mac. Has this ever happened to anyone and does anyone know how to fix it? Before he came I used my Sprint hotspot on the computer, could that cause a problem also? I want to flash roms again haha!!
Click to expand...
Click to collapse
I'm not familiar with Macs, other than FreeBSD OS X is based off of. Hot spot shouldn't have any impact on the connection.
I know its a basic step, but have you tried restarting both the phone and the computer? Sometimes both computer and phone can become finicky to auto detecting the USB connection.
If you've already restarted both and still have the issue, I don't think you need any drivers for the Mac OS X, should be able to use adb directly from the terminal?
Another place on the EVO 3D to check for settings, Settings -> Connect to PC. You can change the default behavior and also make sure its still toggled ON to prompt when connected to a PC (Mac, same thing).
Sorry the suggestions are very elementary, there really shouldn't be too much of an issue around this type of basic USB connection. Hope the suggestions help resolve the issue!
get windows
warmfrog said:
get windows
Click to expand...
Click to collapse
No but it will steal your privacy, security, usefulness, productivity, ease of use, and testicles!
Sent from my PG86100 using xda premium
Reset both. Make sure to unplug the usb from the computers usb port.

[Q] Samsung Admire won't show up on My Computer

I recently picked up a Samsung Admire. It has Gingerbread 2.3.4, and my computer's running Vista 64. When I first got, it showed up on My Computer, but then it randomly stopped. I've tried everything I can think of to no avail. I've swapped USB ports, tried uninstalling and reinstalling the drivers, tried getting drivers directly from Samsung's website, tried debugging mode, tried going into Device Manager to find it there (where it does show up under Disk Drives and says it's working properly, but I can't do anything with it from there), etc, and still nothing. I've looked a several posts on here about it, too (which is where I got the uninstall/reinstall idea), but no luck (I'll admit I didn't understand some of what was said, as well...I'm not a phone guy, really). It's a brand new cord, too, in case someone mentions that.
It would be nice to be able to put stuff on it, so if anyone has any ideas, I'd certainly appreciate it.
Are you pulling down the status bar (at the top of the phone), and selecting 'Enable USB Storage'? Most android phones can connect to the computer and be seen by the device manager, but until the phone is told "OK, communicate with the computer", it will not actually let the computer access the file system.
ambiate said:
Are you pulling down the status bar (at the top of the phone), and selecting 'Enable USB Storage'? Most android phones can connect to the computer and be seen by the device manager, but until the phone is told "OK, communicate with the computer", it will not actually let the computer access the file system.
Click to expand...
Click to collapse
Oh yah, I forgot to mention it doesn't show up either way, whether that's enabled or not.
I guess I'll take it into the MetroPCS store and see if they have any ideas on what's up. I need to take it there anyway to find out why my reception is so constantly horrid. Worst reception of any phone company I've ever been with, and I've been with a few.
salihe66 said:
I recently picked up a Samsung Admire. It has Gingerbread 2.3.4, and my computer's running Vista 64. When I first got, it showed up on My Computer, but then it randomly stopped. I've tried everything I can think of to no avail. I've swapped USB ports, tried uninstalling and reinstalling the drivers, tried getting drivers directly from Samsung's website, tried debugging mode, tried going into Device Manager to find it there (where it does show up under Disk Drives and says it's working properly, but I can't do anything with it from there), etc, and still nothing. I've looked a several posts on here about it, too (which is where I got the uninstall/reinstall idea), but no luck (I'll admit I didn't understand some of what was said, as well...I'm not a phone guy, really). It's a brand new cord, too, in case someone mentions that.
It would be nice to be able to put stuff on it, so if anyone has any ideas, I'd certainly appreciate it.
Click to expand...
Click to collapse
Hi, i had the same problem with my admire but i have just recently found newly released drivers for the samsung from their website and now i have no issues with it anymore, you have to download the drivers for the samsung indulge YES THE INDULGE and it will operate perfectly..

I Still Like My Rezound Just Fine, But...

...it really is a quirky device. At least mine is.
The other day, I was trying to use Winamp to sync my (up-to-date, stock, rooted) phone's music playlist using a Windows 7 computer, which I had done numerous times before. Just to eliminate the obvious, yes, the computer has a recent, working version of the HTC usb drivers installed, and yes I had the phone in Settings->Connect to PC->Disk Drive mode. No matter what I did, the computer would not recognize that the phone was plugged connected to it, and likewise the phone would not show that it was connected to a computer.
I was almost out of of options, but, as a last resort, I hooked it up to my linux (ubuntu 11.04) computer, which a couple of months ago had given me symptoms that were identical. Et voila! It recognized the phone with no problems whatsoever. You savvy readers here might remember that I posted about some of my pain with the linux box back then, because I was trying to update one of the botched OTA's that had left me unable to re-root my phone. So I booted it to the version of Amon Ra that I'd had problems with back then. Again, no problem. Go figure.
I then disconnected the phone, and hooked it back up to the Windows machine: No problem. Very, very puzzling.
I did a search here some time ago, and I don't remember seeing anything like this happening to anyone else. Regardless, just to be thorough, I'm going to ask once more: Have any of you characters heard of this kind of phenomenon with a Rezound?
many thanks!
john
I dealt with almost this exact problem of the PC connection with another user. In fact I've supported the user on three devices. His issue we eventually mostly figured out was with the sdcard mounting. In that process which seems so simple of plugging in the phone when it unmounts and remounts then afterwards unmounts and remounts, it would get part of the process and not finish the other part. He ended up thinking it was a faulty device and buying a new phone then eventually saw it on the new phone (different brand different OS). He called the sdcard company because it was a high end sdcard, the tech immediately said "I'm really sorry but almost every call we have had has been for this one problem with this one card. After testing we found a faulty internal chip, so we will gladly send you a brand new card that's bigger and better."
That was his experience, the problem is there's a lot of places in the food chain that could be a hardware failure, software failure or driver issue and would mimic the symptoms fairly closely.
Sent from my HTC6435LVW using Tapatalk 4 Beta
Thanks so much for sharing your experiences on that issue!
I have to say I thought of that some time ago, but since this mounting thing affected the internal one too, I didn't put too much energy into following up on that. I will now.
Cheers!
John
Going to take this a completely different way since I have never had the issues you describe, but had another thought...
I used to WinAmp for a long time, remember that with WinAmp if you have a WiFi network you can sync music wirelessly, it is how I did it all the time and to be honest if you have a solid WiFi network, it is faster than USB. All you really need is WinAmp on your PC and phone and a WiFi network.
acejavelin said:
All you really need is WinAmp on your PC and phone and a WiFi network.
Click to expand...
Click to collapse
And you need the winamp app installed on your phone; I'm a minimizer.
I appreciate the suggestion, but the winamp thing was only the vehicle that led to my discovery that the problems I had a few months ago connecting my phone to a computer weren't an anomaly. That experience left me with the feeling that my Linux system was somehow screwy.
Now I know that that wasn't the problem, and since I'm going to need to be able to connect reliably to a computer for adb/fastboot access as well, it motivated me to get some help figuring out why that was happening.
Cheers,
John

Have a problem. Please help if able.

My phone will not be recognized by a computer. It will charge but not open file structure to view or transfer files. Cord tested and works with other phones. Computer has drivers for phone. Also tested with other computers.
My phone does read my external SD card from my phone case (since s6 edge does not have a SD card slot) through the same charge/usb port and transfer files back and forth. But it doesn't recognize my computer? Very odd it will treat the SD card like I need it to but not my computer. Really need to fix this since I flash different ROMs to test and any brick would be bad if not able to ODIN with a PC.
Check the Developer Options. Maybe the USB mode is set to "Charge Only"...
To be honest if this is giving you issues then I would not be testing roms as you clearly have no trouble shooting skills yet. This will be an issue with your pc. Track it down and you may find that the drivers you are using need to be be repaired or you are using windows 10.
fmatheus2003 said:
Check the Developer Options. Maybe the USB mode is set to "Charge Only"...
Click to expand...
Click to collapse
Thanks for the response. It is set for MTP. Though it doesn't show this after I select the option. Not sure if that is a bug in itself or signs of an issue. But it has been a persistent thing through about 4 seperate ROMs now.
zelendel said:
To be honest if this is giving you issues then I would not be testing roms as you clearly have no trouble shooting skills yet. This will be an issue with your pc. Track it down and you may find that the drivers you are using need to be be repaired or you are using windows 10.
Click to expand...
Click to collapse
Thanks for the response but I am looking for help here. Not semi rude opinions and advice.
Perhaps reading helps in your case. I stated I have tested on multiple computers. As well as different cords. Which is why this is so odd or confusing to me since it will read and interact with an external SD the same way I need it to my PC. Maybe this is a different protocol used or something I am not sure. Hence my post. I am just trying to rule out something software/root/bug possible virus/hijacking related before attempting any hardware replacement parts.
Its been tested on a windows 10 computer and 2 with Windows 7. Which other Samsung phones have/do work on when plugged in.
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