Recenlty I have noticed an issue when I use fingerprint unlock on my device. This is an Intermittent issue. I will unlock the phone with my fingerprint and I can hear the unlock sound, however the screen stays black and just displays the AOD (clock). Screen does not respond to touch and sometimes the clock that is displayed is off (i have seen it several hours behind after sitting overnight). I can push the power button to relock the screen and hear the LOCK sound and then fingerprint or power button will wake the screen again. Its rather annoying.
Phone:
BLA-A09 USA model Mate 10 Pro
Build:
BLA-A09 8.0.0.112 (c567) this is the latest as of this post.
Anyone else see this???
Related
I'm currently experiencing issues with face unlock.
I can unlock my phone using face unlock the first time without any issues. However, after I unlock my phone with face unlock, the phone stays unlocked. When the screen turns off (manually or automatically) it does not relock. I have my phone set to lock immediate when the screen turns off.
When I press the power button and it will be at the launcher. In addition, I noticed that the second time I unlock, the light sensor blinks and it continues to blink until I restart the phone.
Is anyone else experiencing this issue? Does anyone know how to fix this?
Edit: problem solved. I pushed another face unlock apk and it seems like it got fixed. Corrupted apk maybe
Hi,
I apologise if this has been asked before but I did a search and have found no solution that works.
From yesterday my Nokia has had an issue with the display dim and timeout. When the phone is first switched on it works fine and dims and locks within the set time (30 seconds) once I start using the phone say I send a text, put the phone down it just stays unlocked and does not dim. Also, if I press the power button to lock the screen it does not go black it locks the screen but stays lit (like when pressing power to see the time when locked) I have updated the software, this did not fix the issue. I restored back to before the update. I've also gone to settings>about> reset phone (I've actually done this several times) but the issue is still there!! Do I assume there is a fault on the phone now or am I missing some simple solution?!? It is driving me mad as it was fine. I'm in Cyprus so I'm not sure how easy it is to take to a service centre. Any ideas please?
Thanks in advance
i buy p20 lite. sometimes dont response screen when i want unlock, it shows lockscreen and not work screen to unlock even when swipe selected. i dont know why. i updated software from 8.0.0 152 to 180. i got 9 but dont installed. maybe fault phone? i have warranty. i see black screen and battery low 8% percent i see red color in battery when i see black screen when i try unlock and dont response to unlock, just shows lockscreen and screen goes black even when i tapping on screen, on lockscreen shows battery good, but when screen dont response to unlock, the phone goes sleep and when i try unlock dont response anything just shows screenlock, and when to try unlock dont unlock i see black screen on top bar and battery left 8% but not as the same on locksreen which exactly percent 78% on lockscreen, but when i try unlock shows 78% when i press lock button i see lockscreen shows but when dont response screen i see black top status bar and left 8% wtf. when restarting phone unlocking perfect, but the same issue repeated every day
1 don't you use fingerprint unlock?
2 have you dropped your phone to water?
I dont used fingerprint.
No. Phone new from store!
It is a problem with touch pad or sensor. You better waranty clame.
Don't update to Android 9. It will be slow.
how close thread?
I recently upgraded from 9.0.0.179 to 9.1.0.210, and now my fingerprint reader almost never wakes up and unlocks the phone instantaneously like it used to. If the phone has been in sleep for atleast a couple hours, it doesn't work. I have to first turn on the screen with the hardware buttons. If the phone was recently used, just putting my finger/thumb on the reader can wake and unlock the phone, but it takes 4-5 seconds of pressing the print on the reader to have the screen turn on. The screen only instantaneously wakes up and unlocks if the phone was used in the past few minutes.
Has anyone else had this problem? Does anyone know how to fix it?
Just an update in case anyone else experiences this in the future: I have found that if I tap the fingerprint scanner a few times, it will wake up the phone faster and even if in deep sleep.
The phone is running on MIUI 14.0.9.0 TLFEUXM, not rooted, bootloader unlocked. The issue I had happened couple of times already. When starting a video call in signal app, the screen goes completely dark when call recipient answers. The display doesn't react on any touch input or buttons. Even when other party ends the call, screen still remains dark. The front camera is meanwhile running, but the camera LED indicator is also dark. Only when holding the power button for 20 sec to reboot the phone makes the screen working again. Has anyone else had this issue also? How to diagnose in this situation if it's a hardware or os/app related problem?