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I have an Amazfit Bip clock and it has blocked in "Activity" page.
The touch screen does not respond, the physical side button either, the Mi Fit fails to connect, ...
The clock continuously displays that "Activity" menu screen and you can not interact with it.
How can I reset it or what should I do to use the watch?
I use Mi Fit 3.0.5, FW-0.9.14
Thanks
montarelonf said:
I have an Amazfit Bip clock and it has blocked in "Activity" page.
The touch screen does not respond, the physical side button either, the Mi Fit fails to connect, ...
The clock continuously displays that "Activity" menu screen and you can not interact with it.
How can I reset it or what should I do to use the watch?
I use Mi Fit 3.0.5, FW-0.9.14
Thanks
Click to expand...
Click to collapse
Yes, it happens when BIP trying updating A-GPS data. Run MiFit, keep watch close phone and let him update. Sometimes is failed, but close MiFit, clear memory and try again until success.
Thanks a lot.
In fact, it must be something related to what you say, becasuse as soon as the clock was recovered and connected again to the Mi Fit, it began to update the A-GPS.
What I do not know is if the solution you proposed works, because while it was blocked, the Mi Fit did not recognize it (it always put Connecting ...), it did not connect and I mismatched it and then I could not find it to link it again. That is, there was no bluetooth connection between My Fit and Clock, so I do not know how I could have updated the A-GPS clock trough the Mi Fit
Fortunately, the clock went off and when I put it to charge it started well and it works.
Hi there,
since today i have got the same problem. Sadly the battery is charged 100% so waiting for discharge may take some time. Does somebody know how to reset or force reboot or force discharge the watch?
Thanks in advance!
Amazfit bip problem
Hi, i got exactly the same problem with you..
After i switched my smartphone (from huawei P9 to LG V20) My amazfit Bip suddenly updating A GPS and after that, the touch display is hardly responding, then when i long press the button, it start to displays workout session that cannot be stopped or interrupted in the meantime, Mi Fit can not sync/interract during workout session).
After spent several frustating days, finally i conclude that the main issue is the firmware.
So here is what i did :
- Let the Amazfit watch battery drain (since the activity/workout session can not be stopped, it will drain faster than ussual).
- Recharge the watch until more than 10% and re-connect it to Mi Fit app. (Don't charge it too long, because when something goes wrong you will have to take time to drain the battery again).
- Download NOTIFY & FITNESS FOR AMAZFIT" app from google playstore and connect your Amazfit with the app.
- When the Amazfit Bip paired to Notify & Fitness For Amazfit,
unpaired the watch from the Mi Fit App, then uninstall Mi Fit from your phone.
- Now you have only 'Notify & Fitness for Amazfit' app connected to your amazfit bip.
.- Go to setting section in the app, scroll down and you will find firmware update section, then update the amazfit firmware (you will find some option : english/spain/italian etc., i've choosen english version)
- There imare 3 items that you have to sequintly update one by one : firmware, recources and gps (i failed to update the gps, but all i know, it doesn't matter anyway...)
- After the update finished (sometimes it failed, but i repeat it on and on untill it's succeed), my amazfit starts to work proper and not displaying work out session anymore.
Notify & Fitness for Amazfit is my saviour!
It works better than the official Mi Fit app.
Blocked after Workout
I also had a blocked Amazfit Bip:
On my first workout (a 3 hour bicyle ride), I wanted to stop it. Unfortunately the watch always restarted the workout again.
First I thought that I had double tapped the screen after pressing the Ok (to finish) button. But I tried this for at least 30 times. It always restartet the workout.
I still got a connection from the Mi Fit App, but it told me that the watch is within a workout.
I disconnected / reconnected the MiFit App several times and somehow I was able to quit the Workout.
I immediately switched off the watch, restarted and everything was fine again. No new firmware flashing was required.
I only have it since two days.
[Firmware 0.1.0.26]
Hi, i have a new Amazfit 2 Stratos with official international firmware US FW (2.3.2.7) and noticed cases where the battery would rapidly drain within hours, for example I would go to sleep with 60% battery and 6-7 hours later it would be on 5%...
I then noticed that if i reset the device, the rapid battery drain would stop, for example i noticed a rapid drain of 10 % an hour, so i reset the device and it stopped draining the battery...
Which made me think there is a stuck process or some firmware issue that keeps draining the battery, and I now reset my device every morning which makes it lasts days.
Anyone else noticing battery drain issues?
Having the same issue. What watch face are you using? I'm trying to narrow down the issue.
I've noticed the same after converting from Chinese to US. I'm thinking it might be caused by WiFi (or something using it) as it didn't start happening until I added my network.
...
try to install Task Manager and you can kill some processes which are maybe draining your battery. I use it as i have plenty of apps there.
I found the cause - the data sync. Each time you access the app on your phone, it syncs the data.
When you disable the wifi/data connection on your cell and access the app (while watch is paired), it tries to sync and fails. Problem is that it seems to be stuck in a loop until data connection is available and by then the battery depletes rapidly.
Solution - don't access the app while there is no connection in your phone to wifi/data.
Not sure if this is the only case when the watch syncs data - it might be syncing it automatically each day at a specific time - will post more info if i find out.
I also don't know if this bug is caused by the new firmware or not because i received the watch only last week and immediately updated to the new version based on the notification in the app.
It seems there is also a difference in battery use when using different watch faces. For example, I've observed that a watch face with no temperature will consume less battery than with a watch face with a temperature reading.
Anyone with similar experience?
I've bought an Amazfit Pace that sufered from same issue, te battery starts to drain all the way down in a couple of hours, so i returned it and decided to buy the Stratos, and guess what?
I have exact the same issue.
Tryed some things and i think the cause is related with smartphone bluetooth, in my case OnePlus 5T bluetooth.
If i desconnect smartphone bluethoot it stops draining, if i put it on again it starts draining again, if restart smartphone it stays good until it happen again next day or so.
Problem with battery discharge Amazfit 2
Hi, I also have a battery discharge problem. The watch battery will start to discharge quickly when I turn on the amazfit application on my phone. When the phone is restarted and I do not go to the Amazfit application, the watch connects everything works and the flashlight is ok, I turn on the application amazfit and the torch goes down. Tonight I put the plane on the phone and plugged in only the bluetooth and my watch was discharged in the morning. The red bar at the bottom of the amazfit app only appears when I'm not connected to the internet, I'm connected all the time. I have amazfit 2 China, recorded by Rom 2.0.14.0, Amazfit Watch 3.0.0 and HUAWEI Mate 10 lite
So it has exactly the same bug as the first one... (and I have it on my wrist). Well time to go back to regular (but expensive for nothing) watches
You may want to check this post/thread:
https://forum.xda-developers.com/sm...ain-issues-t3636166/post76189539#post76189539
Basically what usually cause these problems are wither data sync issues or a problem with Bluetooth/WiFi.
paulomodesto said:
I've bought an Amazfit Pace that sufered from same issue, te battery starts to drain all the way down in a couple of hours, so i returned it and decided to buy the Stratos, and guess what?
I have exact the same issue.
Tryed some things and i think the cause is related with smartphone bluetooth, in my case OnePlus 5T bluetooth.
If i desconnect smartphone bluethoot it stops draining, if i put it on again it starts draining again, if restart smartphone it stays good until it happen again next day or so.
Click to expand...
Click to collapse
I noticed the same issue with my pace on my OP5 after à phone update. Tried to reset, pair un pair still the same.
Issue was removed after oxygenos 5.1.0 but immediately back after last oxos 5.1.1
To move on I paires the watch to my xiaomi mi5 on global stable rom Android 7, all is fine.
Seems many phones are bt broken with oreo.
Envoyé de mon ONEPLUS A5000 en utilisant Tapatalk
I think too, that this is some sync related issue. If I check the watch data in the Amazfit app, then the watch starts to drain with 2-3% per hour. However if I exit the app and turn off Bluetooth on the phone till the notification icon and the watch show disconnected and then turn back BT to get the watch connected again, the battery consumption goes back to normal.
Opening the app again starts the battery drain issue again.
I wrote it already in another thread here, I own an Amazfit Pace, of course with battery drain issues. So I tested a bit. When the phoneapp is syncing it shows an information field at the bottom, this field becomes green when finished. But a few seconds later another datasync is made, not shown in the app but indicated by network speedmeter in androids statusbar. I think weather is syncing there but if you aren't aware of this and close the phoneapp before this second sync is finished, the watch runs into battery drain.
Since I wait 10 seconds after the app shows the green sync complete field I never had drain issues again.
amazfit watch app
I have the opposite problem. My phone battery drains like crazy. I have the Stratos for 2 days /int. version/. It works great, battery life is excellent. I suspect the Amazfit Watch App /Android/ is the culprit. I have to charge my phone 2-3 times daily??!
I think my Stratos worked fine until I activated the 'continuous HR' feature (and switched it off again). Before that, it would easily last for 5 days on a full charge. But I also get these fast drains now.
I restarted the watch a couple of times, let's see if this did it.
I've had the same issue a while ago (also after testing the continuous HR feature), and there I really had to reset the watch and reboot 3 times to get it back to normal again.
nickyzweb said:
I have the opposite problem. My phone battery drains like crazy. I have the Stratos for 2 days /int. version/. It works great, battery life is excellent. I suspect the Amazfit Watch App /Android/ is the culprit. I have to charge my phone 2-3 times daily??!
Click to expand...
Click to collapse
Something is breaking the Bluetooth connection between phone and watch, the most common cases are WiFi interferences (test with phone in Airplane mode and only BT on and see if battery usage is OK on phone) or corrupted data when syncing to the cloud (open Amazfit app and check if syncing is OK - you should see a green bar at the bottom -, you may need to unpair - it will delete all data on watch - then pair again and answer NO when it asks to restore old data).
Indeed seems bt is corrupted. When draining occurs, even if I switch off the bt from the phone, the icon on the watch says it is still connected. Again for me this does not occur on nougat, only when pairing with oreo device.
lfom said:
Something is breaking the Bluetooth connection between phone and watch, the most common cases are WiFi interferences (test with phone in Airplane mode and only BT on and see if battery usage is OK on phone) or corrupted data when syncing to the cloud (open Amazfit app and check if syncing is OK - you should see a green bar at the bottom -, you may need to unpair - it will delete all data on watch - then pair again and answer NO when it asks to restore old data).
Click to expand...
Click to collapse
Envoyé de mon ONEPLUS A5000 en utilisant Tapatalk
I also have battery drain problem. Every setting is swithed off, no connection to the phone but in activity mode (cycling) I get 1h 30m of battery life.
Mihakol said:
I also have battery drain problem. Every setting is swithed off, no connection to the phone but in activity mode (cycling) I get 1h 30m of battery life.
Click to expand...
Click to collapse
Did you find a solution or did you send back the watch ?
so until how do not know what is the culprit?
mine one can last one day......
Hello I got problem with amazfit stratos 3. I cant pair it with any phone. Its probably becouse I accidentialy factory reset it while airplane mode. It seems like bluetooth is not working after reset becouse still in airplane mode. Now I have no access to settings to turn off airplane mode becouse watch restarted in pairing mode. Is there any option to anyway enter settings in pairing mode? Or what should I do?
malycinek said:
Hello I got problem with amazfit stratos 3. I cant pair it with any phone. Its probably becouse I accidentialy factory reset it while airplane mode. It seems like bluetooth is not working after reset becouse still in airplane mode. Now I have no access to settings to turn off airplane mode becouse watch restarted in pairing mode. Is there any option to anyway enter settings in pairing mode? Or what should I do?
Click to expand...
Click to collapse
I know few people with bluetooth issues on the watch. I've faced some problems to connect the watch to the app.
You can try:
Make sure you don't have the watch still paired in Amazfit app, if so, just unpair it from the app.
Remove the watch from Bluetooth paired devices.
Disable bluetooth on phone, force close Amazfit app and clean cache of the app.
Reboot into Ultra mode:
Code:
adb reboot mcu
and then go back to Smart mode.
Use AeX Amazfit mod app, since I'm using this app, bluetooth connection has improve in my case: https://portal.mi-room.ru/files/aex-amazfit-mod/
If nothing of this works, claim for your warranty.
Thank you, but nothing helped. Ill contact support. If anyone else have any idea how to solve this problem please reply. Btw, checked bluetooth status by adb, it says its off sadly
malycinek said:
Thank you, but nothing helped. Ill contact support. If anyone else have any idea how to solve this problem please reply. Btw, checked bluetooth status by adb, it says its off sadly
Click to expand...
Click to collapse
If you use:
Code:
[COLOR="Blue"]adb shell dumpsys bluetooth_manager[/COLOR]
You will get:
Code:
enabled: false
state: 10
address: D8:80:3C:3B:71:F3
name: Watch
Bluetooth Service not connected
Even if BT is correctly connected so is not 100% trustable.
But yes, it's better to contact them.
If you want to do some other test, you can install PaceOn, which has WiFi/BT toggles and try to enable BT.
Before installing the apk, bypass the QR screen with:
Code:
[COLOR="blue"]adb shell pm hide com.huami.watch.setupwizard[/COLOR]
install the app, and play around with BT toggle.
If you want to launch the QR again:
Code:
[COLOR="blue"]adb shell pm unhide com.huami.watch.setupwizard
adb shell am start -n com.huami.watch.setupwizard/.InitPairQRActivity[/COLOR]
Sadly still nothing. Updated firmware by OTA to 4.2.4.0, no results. Also tried to play with bluetooth. Nothing happend.
If anyone still need information how to pair. It worked somehow, after few days off becouse of battery gone. Battery went to 0, then watch shutdowned. After power on, there is information your watch need alteast 5% battery to pair. If you click on it, pairing QR appears for a moment, then i scanned it before dissapeared and it worked.
Hello all,
Sorry for the offtipic post.
I am new at running and looking to get a sports watch to track my runs along with little smart features like showing notifications and controlling music from my phone.
I have short listed two watches according to my needs. Amazfit stratos 3, price 299 SGD or Garmin Vivoactive 3 element, price 267 SGD.
I need accurate GPS and HR along with less buggy software on watch and app.
Need help in deciding one of these two.
I have same problem.
It can pair only in ultra mode.
What should I do?
try to turn on GPS on the phone. for me was only option it paired.
For some time music controller doesn't work. Has anyone the same problem?
Hello all. I will continue here with my issue.
I have amazfit Stratos 3 (rom version 4.2.8.0)
I used the mobile phone HUAWEI MATE 9. No issue with the pairing in the past.
I bought a new mobile phone, ONE PLUS 9, and the issue started.
I had no issue with the old phone; the watch was always connected only with Bluetooth, without location on. The connection was stable without any problem.
I bought a new mobile phone, moved the APP ZEPP, and paired the watch. It worked, but it was not stable. The connection was dropping. I changed the phone's battery customisation for the app, so the app was always on, but nothing changed. Then I upgraded the firmware to 4.2.8.0.
Long story short, I have an issue with both phones from the firmware upgrade.
I can pair the watch with the old phone, and the connection is stable until the first time that watch loose connection with the phone. Then I cannot pair it anymore, and I need to factory reset the watch to pair it again over and over again. The connection with the new mobile phone does not work anymore.
I mostly used watch for 24/7 notification. And this is getting annoying to me.
What can I do? I appreciate your help.
UPDATE 1: with several attempts, I manage to pair the new phone with Stratos 3. BT and location on. IS location necessary that is on, because it draining my battery. On the previous phone, my location was off and the watch connected without issue.
UPDATE 2: The connection was paired for cca 2-3 hours. But in the last 30 minutes, somehow the connection was lost and I cannot pair it again.
Hi all
My stratos 3 has started to play up
The watch shows its connected to the phone but the phone is saying its not connected and will not sync, the watch battery also seems to have started draining badly 18% overnight, I was getting 7 days out of it with gps use, any ideas going to try factory resetting it after it's charged.
Factory wiped not helped, the second the app attempts to sync it disconnects and won't reconnect again until you reboot the watch, no problem with my pace just the stratos 3
same problem here, I got my watch just a week ago and from yesterday app shows it is disconected
tried restarting watch and phone, clearing app and bluetooth cache, factory reset of the watch
after unpairing in app and factory reset, app is able to recognize watch with qr-code and pair it again but that's it, app attempts to sync and after a while - status disconected
usb connection to computer seems to work ok
I also noticed very slow charging, left on charger overnight at 56% and in the morning it is 73%
alfaqq said:
same problem here, I got my watch just a week ago and from yesterday app shows it is disconected
tried restarting watch and phone, clearing app and bluetooth cache, factory reset of the watch
after unpairing in app and factory reset, app is able to recognize watch with qr-code and pair it again but that's it, app attempts to sync and after a while - status disconected
usb connection to computer seems to work ok
I also noticed very slow charging, left on charger overnight at 56% and in the morning it is 73%
Click to expand...
Click to collapse
Power off the Stratos 3, speeds up the charging.
@mattgyver, could you please merge this topic https://forum.xda-developers.com/smartwatch/amazfit/stratos-3-connecting-to-phone-t4084037 with his one, it's the same issue, thanks
In the amazfit app it's possible to give feedback about the app, please do.
Hello there,
I'm wondering if my Amazfit GTR (42mm) is not dying/dead
Here are the symptoms on the watch:
- The watch boots, but only displays the following message:
"Please open the App. and select "Check for updates" on the watch device page to continue update.
- After a few seconds the watch reboots, and repeats
==> So it seems the GTR is low on power
Meanwhile, on the Amazfit App
- During the little time the watch is visible, I can see it connected
- There is a red dot in front of "Check for updates"
- If I check it, and select "Update", I get the following message
"Make sure battery level is mode than 10% to update"
==> It's confirmed, the watch is too low on power to update
So I did the logical thing: connect the watch to the charger
- The watch then strongly vibrates for 20s
- It reboots
- And repeats
I have tried letting the watch in its reboot-vibrate cycle for 15 minutes, but nothing changed
==> It seems I can't charge my GTR anymore
Does anybody have any clue?
Is my GTR near-dead?
Thank you
I received mine today (47mm) and it also showed the message Please open the App. and select "Check for updates" on the watch device page to continue update. On another site, I found that I should remove the GTR from the Amazfit app and add it again, and maybe remove data from the Amazfit app altogether. I was using an Amazfit Bip before, so it made sense to me, and maybe I just needed to delete app data. But just after tapping on the option to remove the GTR from the app, before the app asks for confirmation, the update continued itself and the watch is now working. Battery was at 95%, so it wasn't a battery issue in my case.
Anyway, try removing the watch from the app and then deleting data for the Amazfit app and re-adding the watch again. This should eventually work. I've seen people commenting it can take a few tries before it finally works.
And also, you might need to keep the watch charging for a longer time, if your battery is currently dead. It this doesn't work, then the watch is definitely defective.
Thanks @jman0 for your feedback.
I also had a Bip before, and I did try to unpair the GTR completely from the Amazfit App, and pair it again, but I didn't remove data from the App.
I'll give it a try, but I fear the "reboot loop" when charging is not a very good sign (I suppose charging is independent from the App)
jman0 said:
I received mine today (47mm) and it also showed the message Please open the App. and select "Check for updates" on the watch device page to continue update. On another site, I found that I should remove the GTR from the Amazfit app and add it again, and maybe remove data from the Amazfit app altogether. I was using an Amazfit Bip before, so it made sense to me, and maybe I just needed to delete app data. But just after tapping on the option to remove the GTR from the app, before the app asks for confirmation, the update continued itself and the watch is now working. Battery was at 95%, so it wasn't a battery issue in my case.
Anyway, try removing the watch from the app and then deleting data for the Amazfit app and re-adding the watch again. This should eventually work. I've seen people commenting it can take a few tries before it finally works.
And also, you might need to keep the watch charging for a longer time, if your battery is currently dead. It this doesn't work, then the watch is definitely defective.
Click to expand...
Click to collapse
Hello there,
Update: I eventually managed to revive my GTR 42, yay !
How I did it:
Short version: "Just keep charging, just keep charging, charging, charging!"
Long version:
- I was in a boot loop "need firmware update - need 10% power to update - reboot during charging"
- Cleaning the contacts on the watch and charger, charging from PC or charger did not change anything
- Eventually, I:
Kept using the charger (a 2.4A one)
Left the watch to charge (with the boot loop) for a few hours
At a certain point, the battery reached enough charge to be able to install the firwmare at last
From then on, everything went back to normal.
So I'm no longer watch-less, I'll be watchful of any future firmware update
PS: During my search for answers, the gearbest support was very helpful and reactive