REMOVED: No advertising of paid services allowed in the general forums!
Why on earth would you PAY to get something off some (shady?) site that you can get for FREE through official means
Like I just posted in another thread:
Nimueh said:
Just request it via email from any Honor Support site, Germany for instance sends them out. All they need is your IMEI and S/N
The email for the German support site: [email protected]
You should be able to write it in English, if you want to be on the safe side you can simply run it through Google translate and paste the German translation into your email too :fingers-crossed:
Click to expand...
Click to collapse
Nimueh said:
Why on earth would you PAY to get something off some (shady?) site that you can get for FREE through official means
Like I just posted in another thread:
Click to expand...
Click to collapse
i did the same with uk support
and they send me my code for free....
Yes, tears shud definitely come out whn u pay for unlock code which others are getting free thru official support
Nimueh said:
Why on earth would you PAY to get something off some (shady?) site that you can get for FREE through official means
Like I just posted in another thread:
Click to expand...
Click to collapse
The code number sent by Huawei staff is another number.
If you try to use a code number, you will get an error that your password is different.
I gave him money and his code number is recognize.
He gave me the correct code number to find.
Code numbers sent by Huawei employees and code numbers received using money are different.
2WildFirE said:
i did the same with uk support
and they send me my code for free....
Click to expand...
Click to collapse
The code number sent by Huawei staff is another number.
If you try to use a code number, you will get an error that your password is different.
I gave him money and his code number is recognize.
He gave me the correct code number to find.
Code numbers sent by Huawei employees and code numbers received using money are different.
changikman said:
The code number sent by Huawei staff is another number.
If you try to use a code number, you will get an error that your password is different.
I gave him money and his code number is perceive.
He gave me the correct code number to find.
Code numbers sent by Huawei employees and code numbers received using money are different.
Click to expand...
Click to collapse
That's BS, sorry.
The official codes sent by Huawei employees are the proper codes to unlock your bootloader. I have unlocked mine just fine with the code I received from Huawei/Honor support and so have countless others.
I have no idea which codes you get from that other site after paying - of course they might work. But the PROPER way is to go through Huawei ... and most importantly: It's FREE!
Nimueh said:
That's BS, sorry.
The official codes sent by Huawei employees are the proper codes to unlock your bootloader. I have unlocked mine just fine with the code I received from Huawei/Honor support and so have countless others.
I have no idea which codes you get from that other site after paying - of course they might work. But the PROPER way is to go through Huawei ... and most importantly: It's FREE!
Click to expand...
Click to collapse
I know that the code numbers supported by the official site are free.
But the product I bought is not recognizable.
The cause is unknown, but it is a rebranded product.
I think I do not seem to be able to recognize it on the rebranded device.
bkl-al20 device ㅡ> bkl-l09 rom
If I do not use money, I will not be able to unlock it forever.
The reason is that the code number given by Huawei staff is different.
The code number is not recognized on my device.
changikman said:
I know that the code numbers supported by the official site are free.
But the product I bought is not recognizable.
The cause is unknown, but it is a rebranded product.
I think I do not seem to be able to recognize it on the rebranded device.
bkl-al20 device ㅡ> bkl-l09 rom
If I do not spend money, I will not be able to unlock it forever.
The reason is that the code number given by Huawei staff is different.
The code number is not recognized on my device.
Click to expand...
Click to collapse
No idea what you bought then, but for any NORMAL Huawei/Honor product the official free codes work just fine.
So please don't confuse users by saying they don't - you're a special case and everybody else will do just fine without paying money and letting a total stranger get full access to their computer (which btw I would NEVER do and neither should anybody else!).
Nimueh said:
No idea what you bought then, but for any NORMAL Huawei/Honor product the official free codes work just fine.
So please don't confuse users by saying they don't - you're a special case and everybody else will do just fine without paying money and letting a total stranger get full access to their computer (which btw I would NEVER do and neither should anybody else!).
Click to expand...
Click to collapse
I understand that there is an exceptional error on my device.
There may be people who have had the same problem.
I want to let inform them know.
Related
Hello XDA,
I have been here a lot of times, but didn't remember my essential info to log on as before.
I was in USA recently and someone stole my backpack. I went to t mobile, to buy a phone. And I specified, I need it to be unlocked because in a month I am flying back home. I paid the device normal price 350 dollars for an S3 and got it or 300 dollars don't remember. I am now home and the device doesn't work. And I want to unlock it and remove the T mobile firmware.
is it possible?
Regards
Mario
Mazzerstruck said:
Hello XDA,
I have been here a lot of times, but didn't remember my essential info to log on as before.
I was in USA recently and someone stole my backpack. I went to t mobile, to buy a phone. And I specified, I need it to be unlocked because in a month I am flying back home. I paid the device normal price 350 dollars for an S3 and got it or 300 dollars don't remember. I am now home and the device doesn't work. And I want to unlock it and remove the T mobile firmware.
is it possible?
Regards
Mario
Click to expand...
Click to collapse
Not sure where the lie is...? They don't sell the phones unlocked, even when purchased out right. If you were told that, most likely the CSR just didn't know what they were talking(common) about rather than actively lying to you. You should be able to contact their customer service to obtain an unlock code though if you have proof of purchase. Other than that, if it isn't updated (not likely) past 4.1.2 you can unlock it yourself via hidden menu. If you are on 4.3, this method no longer works that I have seen and you'll need to purchase an unlock code from a reputable source if T-Mobile refuses to help or you are unable to provide them with the necessary details for them to give you the code.
es0tericcha0s said:
Not sure where the lie is...? They don't sell the phones unlocked, even when purchased out right. If you were told that, most likely the CSR just didn't know what they were talking(common) about rather than actively lying to you. You should be able to contact their customer service to obtain an unlock code though if you have proof of purchase. Other than that, if it isn't updated (not likely) past 4.1.2 you can unlock it yourself via hidden menu. If you are on 4.3, this method no longer works that I have seen and you'll need to purchase an unlock code from a reputable source if T-Mobile refuses to help or you are unable to provide them with the necessary details for them to give you the code.
Click to expand...
Click to collapse
I asked her like 4 times. Will it work in my country? The answer was yes, and the last time was, are you going to ask me again sir?
Can someone direct me to the secret menu? I am in my country now. Will it unlock?
I am on odin and I cant flash back the 4.1.1. why is that. If I flash it back I will be able to use the secret code
So, you got it from the US, and not you are home (can I as where?) and it doesn't accept your sim card?
Do you have an authentic receipt with the full price, and/or proof of purchase?
if so you can contact an authorized Samsung dealer in your area and describe the issue, and they will give you the unlock codes.
Something similar happened to me: I bought a brand new Galaxy S3 from Europe and sent it as a gift to the Middle east, where it didn't work, but with the receipt and some patience (a week/10 days), Samsung sent us the unlock codes.
Mazzerstruck said:
I am on odin and I cant flash back the 4.1.1. why is that. If I flash it back I will be able to use the secret code
Click to expand...
Click to collapse
No, once you update to latest version (4.3) with its modem, you can't use old unlock codes (unless you backed up your EFS), but I guess your only hope is Samsung, try them first.
Just wanted to throw this in here since no one else has mentioned it. When requesting the unlock code for your bootloader make sure your S/N is 16 digits not 12. Grab it from the back of the phone on the battery label, not from the system or whatever.
I spent 2 weeks waiting for my unlock code, by sending 1 request/day to mobile [at] huawei.com and had no luck. Then when I resent one yesteday but I sent a 16 digit code for the SN I received an automed response within 3 minutes. With the timezone change between USA and China, no doubt it's automated.
Just wanted to make sure no one is waiting on a bootloader code, if their formatting isn't 100%.
Netrunner157 said:
Just wanted to throw this in here since no one else has mentioned it. When requesting the unlock code for your bootloader make sure your S/N is 16 digits not 12. Grab it from the back of the phone on the battery label, not from the system or whatever.
I spent 2 weeks waiting for my unlock code, by sending 1 request/day to mobile [at] huawei.com and had no luck. Then when I resent one yesteday but I sent a 16 digit code for the SN I received an automed response within 3 minutes. With the timezone change between USA and China, no doubt it's automated.
Just wanted to make sure no one is waiting on a bootloader code, if their formatting isn't 100%.
Click to expand...
Click to collapse
I tried again (14:00 CDT)...on the subject line, I put the s/n, plus bootloader unlock request
In the text, the IMEI and serial.
We'll see, since it's still early in the AM in China.
Netrunner157 said:
Just wanted to throw this in here since no one else has mentioned it. When requesting the unlock code for your bootloader make sure your S/N is 16 digits not 12. Grab it from the back of the phone on the battery label, not from the system or whatever.
I spent 2 weeks waiting for my unlock code, by sending 1 request/day to mobile [at] huawei.com and had no luck. Then when I resent one yesteday but I sent a 16 digit code for the SN I received an automed response within 3 minutes. With the timezone change between USA and China, no doubt it's automated.
Just wanted to make sure no one is waiting on a bootloader code, if their formatting isn't 100%.
Click to expand...
Click to collapse
You were just lucky. There is no chance unlock codes are sent over email automated. Do you really think Huawei employ ocr readers to scan through emails for bootloader unlock requests then these ocr readers magically conjure up your unlock code without any mistakes?
As for the time difference, I'm pretty sure a company the size of Huawei can manage to employ a night shift in their own country of operations.
The only way to get an unlock code automatically is to use one of the unlocker tools that keep floating about and have total luck that the unlock server is in operation when you attempt it.
Getting unlock code via email from Huawei is total luck of the draw. Mine took 1 hour, other people's took a month. Some people have been unlucky and never received one.
4L0M said:
You were just lucky. There is no chance unlock codes are sent over email automated. Do you really think Huawei employ ocr readers to scan through emails for bootloader unlock requests then these ocr readers magically conjure up your unlock code without any mistakes?
Click to expand...
Click to collapse
No, it's email so everything is already in text form, no need for OCR.
You could do it yourself using outlooks email filter and a batch script for the rest. It's definitely automated.
Netrunner157 said:
No, it's email so everything is already in text form, no need for OCR.
You could do it yourself using outlooks email filter and a batch script for the rest. It's definitely automated.
Click to expand...
Click to collapse
No. It's not..... But whatever.
Edit : Just to elaborate on this.
1: under your own admission, it took you 2 weeks to work out you weren't even sending Huawei a real serial number.
2: On discovering this mistake, you send the correct serial number and suddenly Huawei's magic automated unlock email system kicks in and grants you an unlock code instantly.
Has to be automated because a company that employs over 140,000 people can't possibly employ people to work a night shift to be able to manually send you an unlock code.
3: The hundreds of people who have been visiting this forum for the last 12 months and trying to get their unlock code via email from Huawei must ALL have been formatting their emails incorrectly. If I remember correctly, 1 other person got their unlock code sent to them within 5 minutes.
4L0M said:
No. It's not..... But whatever.
Edit : Just to elaborate on this.
1: under your own admission, it took you 2 weeks to work out you weren't even sending Huawei a real serial number.
2: On discovering this mistake, you send the correct serial number and suddenly Huawei's magic automated unlock email system kicks in and grants you an unlock code instantly.
Has to be automated because a company that employs over 140,000 people can't possibly employ people to work a night shift to be able to manually send you an unlock code.
3: The hundreds of people who have been visiting this forum for the last 12 months and trying to get their unlock code via email from Huawei must ALL have been formatting their emails incorrectly. If I remember correctly, 1 other person got their unlock code sent to them within 5 minutes.
Click to expand...
Click to collapse
I had to send a reminder when no reply after two weeks. No reformatting! Simple forwarded the same email with another line asking for update.. I got it in next few hours. So definitely no automated replies.
Can confirm the process is NOT automated. A real person needs to manually submit the code. Emails sent outside of China's business hours are sometimes not received.
Sent from my MT2L03 using Tapatalk
arcadesdude said:
Can confirm the process is NOT automated. A real person needs to manually submit the code. Emails sent outside of China's business hours are sometimes not received.
Sent from my MT2L03 using Tapatalk
Click to expand...
Click to collapse
wtf? I sent mine everyday for 2 weeks right as soon as I come home from work, around 4:40. I'm certain because I the phone sat on my desk unused for 2 weeks, and because of the bootloader system wipe, there was no point using it.
Earlier I tried the Root guide on this subforum, which had a chinese tool which supposedly could unlock the bootloader when you provided the info. I then realized I needed a 16 digits S/N instead of the 10 digits one I grabbed from the system about. I then realized maybe, this is why my emails were ignored.
I then decided to send the email but I sent the 16 digits S/N instead of the 10 digit. Something like"000222" at the end. 5 minutes got the code, just like that.
Quite the coincidence, to not get any replies for 2 weeks and then a reply instantly.
1) What kind of email system do they have were there is no queue, and they respond to the newest email? their queue size is 5 minutes in length, and they sold millions of this phone. Granted most never unlocked the bootloader.
2) Is it cheaper to write an automated script to answer an email address and parse for 16 digit S/N and a 15 digit IMEI, which can be checked for validness, and the bootloader code derived from these two and resent all as a script?
Or hire a chinese workers at a computer and reply to bootloader requests?
3) I worked for a company which gave you unlock codes for our software. I can tell you the email address that we provided them next to the order button, was a bot that parse the email for the right values and if it succeeded, an unlock code was sent to the sender.
It's not a coincidence that they didn't send an unlock code for 2 weeks for a request that was impossible to actually provide an unlock code for.
When you finally DID work out what you were doing wrong and sent the correct code, you got a reply. Fortunately for you it happens from time to time that the reply is very quick, but from all of our VAST experience of dealing with Huawei in the last twelve months it's pure luck.
Are you genuinely trying to tell ALL of the hundreds if not thousands of members of this forum, that they ALL sent the incorrect wording for an unlock code in an email, yet you magically managed it?
yes.
Otherwise there's no order to getting these replies for the bootloader. How is it I can get my code within 5 minutes, and other users are waiting weeks?
Do their bootloader requests not come in order? Is the request queue more like a lottery pool?
It's automated.
Netrunner157 said:
yes.
Otherwise there's no order to getting these replies for the bootloader. How is it I can get my code within 5 minutes, and other users are waiting weeks?
Do their bootloader requests not come in order? Is the request queue more like a lottery pool?
It's automated.
Click to expand...
Click to collapse
If it's automated, everybody would get a reply within 5 minutes.
Not one day, 3 days, 2 weeks, one month or indeed never.
Apparently only you do with your incredible email formatting 5k111z.
How can that possibly be automated?
I'm not going to argue anymore with you. If you cannot accept you are wrong then so be it.
I'm pretty sure most people who have been through the hassle of getting the unlock code from Huawei on this forum know who to believe.
I like to believe there is a bloke or two who will occasionally stop what they're doing and check the emails. And that if the info they receive is incorrect and a code doesn't pop up they will just move on.
Well I will say I got my mate 2 delivered at 1:00pm sent my first email to Huawei at 3:20pm and sent another email at 6:14pm and they sent my unlock code at 8:50pm.. eastern time.
Hassle getting an unlock code from Huawei
I used their online form and submitted my IMEI, SN (16 digit), product number, and model, and it would not work. I used their email form, as requested. Here is their response:
Dear User,
Huawei Customer Service is pleased to be at your service, sorry for bringing you the trouble, if you want to unlock your phone, you should meet the condition as follows:
1.Please register your Huawei ID in our official website http://huawei.com/en/ on your phone.
2.Log in your Huawei ID on your phone for 14 consecutive days .
3.Each Huawei ID should not apply for the unlock code more than twice within half years. If you meet the information, please go to http://emui.huawei.com/en/ and click the 'download' button to login your Huawei ID other than any other third party ID to apply for the unlock code. Please contact us by mail or local service hotline as follows if error message appears.
TEL: http://consumer.huawei.com/en/contact-us/index.htm?tag=hotline
Mail: http://consumer.huawei.com/en/contact-us/index.htm?tag=email
Please submit your mobile model, SN, IMEI/MEID and error message in your e-mail. We also need to know that your phone is rooted, it can be out of the best working state and part of functions may not be able to work normally. In additon, the system is vulnerable to be invaded by viruses once your phone is permitted to unlock. What's more, for the lacking of fully tested, the third party software will not be compatible with your phone. Unlocking will bring unexpected negative impacts and the device will be not normal, and can not be restored, Huawei after-sales service office will not provide warranty service for your rooted phone, and you may bear the cost. So we strongly advise you to think it twice.
If you have any other problem, please send your feedback to us. We will be at your service to help you solve your problems.
Once again thank you for contacting Huawei device.
Best Regards.
Huawei Device Customer Care Team (3207)
Click to expand...
Click to collapse
I created a new ID and can log in. Am I supposed to log in every day for 14 consecutive days? WTF? I just want my phone bootloader to be unlocked so I can load the Goolge Play Store. Can anyone help?
it's definitely not automated.
i've sent the same email with the 16 digits for a month and finally got a response one of the days using the exact same copy and paste
I've also compared that to my friend's email for unlock code and they were both different format and even had a name.....
Unless you've seen every email for the bootloader unlock code I don't think you should come to conclusions
I can confirm that the email is not automated even with the right formatting but the response time is really good under 10 hours.
This their reply which is unfortunate
Thank you for supporting Huawei products. To achieve better user experience, Huawei has decided to completely terminate the unlock code application service on July 25, and published the relevant announcement on the EMUI official website two months ago.
We apologies for the inconvenience caused. Please stay tuned on our official pages for latest updates.
Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service that you have received so far. We appreciate your feedback and want to make sure we meet your expectations:
Regards
Since many days the unlocking option has not been working on the site.
https://emui.huawei.com/en/plugin/unlock/index
Tried different browsers and different computers, error 404 or simply page not found error. Great!
Also, speaker volume way to low, any way to boost volume?
Previously I was using Tru edia SRS labs app to boost audio on my Huawei Mate 9, however, it is not working on the Mate 10 pro.
This was the app: https://forum.xda-developers.com/mate-9/themes/app-enhance-mate-9-audio-quality-t3650421
Any other alternative?
kanej2006 said:
Since many days the unlocking option has not been working on the site.
https://emui.huawei.com/en/plugin/unlock/index
Tried different browsers and different computers, error 404 or simply page not found error. Great!
Also, speaker volume way to low, any way to boost volume?
Previously I was using Tru edia SRS labs app to boost audio on my Huawei Mate 9, however, it is not working on the Mate 10 pro.
This was the app: https://forum.xda-developers.com/mate-9/themes/app-enhance-mate-9-audio-quality-t3650421
Any other alternative?
Click to expand...
Click to collapse
They seem to have taken the site down...I guess they were seeing too many bricked phones. Anyway, try the chat option in HiCare app. They asked for the IMEI and Product ID and sent me the bootloader unlock code within a day.
aerohp said:
They seem to have taken the site down...I guess they were seeing too many bricked phones. Anyway, try the chat option in HiCare app. They asked for the IMEI and Product ID and sent me the bootloader unlock code within a day.
Click to expand...
Click to collapse
Cheers, I'll give it a try!
aerohp said:
They seem to have taken the site down...I guess they were seeing too many bricked phones. Anyway, try the chat option in HiCare app. They asked for the IMEI and Product ID and sent me the bootloader unlock code within a day.
Click to expand...
Click to collapse
They are updating it or something. It should be back in May (someone asked by email so I can't provide any proof on this claim). But chat or email works fine to get unlock code
So I chatted with them and they couldn't give me the code but told me to email them. When I emailed them at the address provided ([email protected]) it came back as undeliverable so I chatted with someone again and they gave me a phone number. The phone number, however, is for a Canadian telecom company called Futuretel who I've never heard of and were absolutely no help at all.
What should I do?
hamstersaur said:
So I chatted with them and they couldn't give me the code but told me to email them. When I emailed them at the address provided ([email protected]) it came back as undeliverable so I chatted with someone again and they gave me a phone number. The phone number, however, is for a Canadian telecom company called Futuretel who I've never heard of and were absolutely no help at all.
What should I do?
Click to expand...
Click to collapse
Try [email protected], that's what most have used. Not sure though if it's region specific, if so you could ask for a valid email I guess.
ante0 said:
Try [email protected], that's what most have used. Not sure though if it's region specific, if so you could ask for a valid email I guess.
Click to expand...
Click to collapse
I'll give it a shot, thanks!
hamstersaur said:
I'll give it a shot, thanks!
Click to expand...
Click to collapse
They are doing unlock codes from here until they get the regular website sorted out.
https://docs.google.com/forms/d/e/1FAIpQLSeGwoQ44zqykuTfjCQrVP07JOHBYnBcAxAbz9SAVxPTFqMh9g/viewform
Huawei will stop providing bootloader unlock codes. If you want code you have 2 months to request it, after it they will stop this service. :silly::silly:
Source: https://www.xda-developers.com/huawei-stop-providing-bootloader-unlock-codes/
Code request site: https://www.emui.com/en/plugin.php?id=unlock&mod=detail
Source?
SavageRobot said:
Source?
Click to expand...
Click to collapse
https://www.xda-developers.com/huawe...-unlock-codes/
Thanks. Well that sucks
Luckily have already requested mine and awaiting it.
But if I need to get a replacement phone in future I wont be able to root
Last Huawei I get then...
Got my code yesterday. But this is probably my first and last Huawei phone.
And DC Phoenix developers will raise their prices for it...I bet DC Phoenix is developed by Huawei.
I don't know why phone manufacturers do this. First it was Apple - the never ending war againt Jailbreakers. Instead of registering the phone for voided warranty and denying service for jailbroken iDevices, they fight againt ist.
Now Huawei does this - it's nearly the same and for me the rooting "freedom" on Android was the main reason to switch from iOS.
So, first and last Huawei I've had...after waiting 1.5 years for good custom rom development and good community support for EMUI I will choose another manufacturer - is the question: which one? Nevermind.
My main reason against iPhone too, locking down to only get everything through them and charging through the nose for the privilege...
OnePlus seems like a good way to go at the moment. I am quite tempted to go back to my HTC days as far as I know they are one of the better most lenient I have come across and their phones seem to be getting to the top of the pile again stat-wise...
i got my code instantly from the site. Stupid move by Huawei. One of the main reasons I got this phone was because i could unlock the the bootloader. If they dont change their decision this will be my last Huawei.
Are the unlock codes a alpha numeric 16 character code ? I just want to double check the code i got is correct.
bigshowjh said:
Are the unlock codes a alpha numeric 16 character code ? I just want to double check the code i got is correct.
Click to expand...
Click to collapse
It is. In my code were only capitals and numbers.
bigshowjh said:
Are the unlock codes a alpha numeric 16 character code ? I just want to double check the code i got is correct.
Click to expand...
Click to collapse
Mine is 15 digits, not letters.
Well that is terrible news...
Now here's another thing, my wife has a p10, I haven't rooted yet. Figured I'd wait till her warranty was near it's end to avoid any hassle if it needed servicing.
I went to that link in the op, thing I noticed is that when trying to register there is no option to select Canada or the US from the country list. Did those of you that have used that site, did you have prior accounts created, or does the country matter?
I would like to have the unlock code for later use.
If not, I guess I'm looking for another carrier to buy out this contract to get another phone.
I was rather impressed with her phone, and would have liked one too once my Sammy's screen kicked the bucket.
Now I have no idea what phone is worth getting for modding. Seems like very few options left...
Myself, I ditched apple because jailbreaking became an impossibility. I just can't fathom owning a device without administrative privileges. Plus if it weren't for custom ROMs, my phone would have received no further security updates. This is horrible business practice. At least windows gives its users years of monthly updates.
This is indeed ****ty news...
babalou62 said:
Well that is terrible news...
Now here's another thing, my wife has a p10, I haven't rooted yet. Figured I'd wait till her warranty was near it's end to avoid any hassle if it needed servicing.
I went to that link in the op, thing I noticed is that when trying to register there is no option to select Canada or the US from the country list. Did those of you that have used that site, did you have prior accounts created, or does the country matter?
I would like to have the unlock code for later use.
If not, I guess I'm looking for another carrier to buy out this contract to get another phone.
I was rather impressed with her phone, and would have liked one too once my Sammy's screen kicked the bucket.
Now I have no idea what phone is worth getting for modding. Seems like very few options left...
Myself, I ditched apple because jailbreaking became an impossibility. I just can't fathom owning a device without administrative privileges. Plus if it weren't for custom ROMs, my phone would have received no further security updates. This is horrible business practice. At least windows gives its users years of monthly updates.
This is indeed ****ty news...
Click to expand...
Click to collapse
I sent an email through this
I had to send a couple before they got back to me with this...
"Thank you for contacting Huawei Customer Care.
We have sent you a email in which we said the following. It seems that it didn't end up to you, we're sorry about that. Please fill in the following and send us the reply.
But, in response, please note that we can, of course, generate and provide the bootloader code for your device.
However, please keep in mind that unlocking the device's bootloader voids its warranty and might cause numerous software issues (unlocking any device's bootloader is considered to be software manipulation).
Should you still require the code, please provide us with the following details:
Full Name (if applicable):
Email address (if applicable):
Device model:
Serial number:
IMEI:
Product ID - dialing *#*#1357946#*#*. If not available, the invoice should be attached."
After sending that about week later got the u/l code
WeI
SavageRobot said:
I sent an email through this
I had to send a couple before they got back to me with this...
"Thank you for contacting Huawei Customer Care.
We have sent you a email in which we said the following. It seems that it didn't end up to you, we're sorry about that. Please fill in the following and send us the reply.
But, in response, please note that we can, of course, generate and provide the bootloader code for your device.
However, please keep in mind that unlocking the device's bootloader voids its warranty and might cause numerous software issues (unlocking any device's bootloader is considered to be software manipulation).
Should you still require the code, please provide us with the following details:
Full Name (if applicable):
Email address (if applicable):
Device model:
Serial number:
IMEI:
Product ID - dialing *#*#1357946#*#*. If not available, the invoice should be attached."
After sending that about week later got the u/l code
Click to expand...
Click to collapse
Thanks for this.
Edit: Wife contacted Huawei by email. First response was their branch couldn't help and gave a link to contact the same domain name with a different contact name, however the contact is non existent. (So far twice they responded with a non existent contact)
We're waiting to see if they respond with a working contact.
If not, we'll look at another carrier buying out the contract and get another phone I guess. It's sad because it is a nice phone.
Edit 2: not looking like we're getting an answer.
SavageRobot said:
Mine is 15 digits, not letters.
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That is concerning, now I want to test the code but I like others was going to wait and unlock. I heard others are getting the code by email, but mine was given instantly. Have others got it instantly? I just don't want to assume the code is legit then when I do go to use it it's not and it's to late to get one. Is there a way to test it without actually unlocking it. I really don't feel like wiping my data, just to check it
bigshowjh said:
That is concerning, now I want to test the code but I like others was going to wait and unlock. I heard others are getting the code by email, but mine was given instantly. Have others got it instantly? I just don't want to assume the code is legit then when I do go to use it it's not and it's to late to get one. Is there a way to test it without actually unlocking it. I really don't feel like wiping my data, just to check it
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Click to collapse
Just enter the unlock command with your code. If your code is working there will be a message for factory reset, there you need to press "Yes" or "No". So no factory reset if you don't confirm it.
If the code isn't working you'll get adb error "invalid command"
Hi all,
I'm in a bit of a predicament and I am hoping that someone here can help me out.
I am located in the US. I imported a Mate 10 ALP-L29 from Hong Kong about a month ago. I have tried probably 30+ times to get a bootloader unlock code from Huawei with no luck. I've been using this website: https://www.emui.com/en/unlock_detail
I log in.
I enter Since EMUI 5.0. I enter the serial, enter the IMEI (I have tried both), Then I enter the product ID. I write in the CAPTCHA, hit enter, and I am met with: If you have any questions about the unlock code application, please contact us.
I tried to contact them but the email address on the site is invalid. I contacted the US customer service. They told me that they are aware of issues and to try again later. I read on here that another person had luck using UK support so I tried them. They told me to contact Hong Kong Support. I contacted Hong Kong Support who told me that they cannot provide an unlock code.
I signed up under a different email claiming to be from Hong Kong. Same result.
I thought maybe Chrome was possibly at fault so I tried on Firefox, and Microsoft Edge on my PC,. No luck. I tried on Firefox Focus and Chrome on my phone. No luck.
I feel like I am running out of time, and I specifically purchased this phone so that I could unlock it and use either Lineage OS or another rom. I only have a few days left. Can anyone think of anything that I am doing wrong or can recommend any ways to get a code. Does anyone here want to give it a shot? If you are able to get an unlock code for me, I would happily make a donation to XDA or your paypal. I really don't want to use a 3rd party service unless I am forced to.
Thanks for any help!
I had a similar issue getting an unlock code last year, turns out something was wonky with my huawei account. Made a new one and I got a code just fine. This might not be the case for you, but you can give it a shot?
I tried that once and said that I was registering in Hong Kong. I'll try that again tomorrow. Where did you register out of?
Be sure to pick up the pace with getting your bootloader unlock code. The service will close in a couple days if I'm not mistaken or outdated. (Hopefully I am outdated and they will keep the service up)
Someone helped me out this morning. I got the unlock and I'll probably install Lineage OS or something else in a few weeks when I have a good bit of downtime.
Hi,
How did you get help?
I tried contacting the support but every time they just told me that the service was working even though it is clearly not working for my ALP L29.
Thanks
Washo4evr said:
Hi,
How did you get help?
I tried contacting the support but every time they just told me that the service was working even though it is clearly not working for my ALP L29.
Thanks
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Another member helped me out. I'll PM you his info.
Tugboat87 said:
Another member helped me out. I'll PM you his info.
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Click to collapse
Hello there, could you please PM me too? I have the same issue here. Thanks.
You can also use dc-unlocker.com
Sent