Hey guys,
This morning we've had three totally different Android phones come in with identical issues, within about a minute of restarting the phone it becomes almost totally unusable. The only things that work are the pull-down notification tray, and the physical home/back/multitasking buttons. The rest of the phone is just totally unresponsive. You can't open apps, or scroll the home screen, or if you jump into settings from the notification tray you can't tap on any of the settings categories or scroll up/down.
Anyone have any idea of what's going on? Is this widespread?
Related
I recently recieved my Xperia S back from Sony today as I had the yellow tint issue. That seems to be gone 'fingers crossed' but it seems like I now have a more annoying issue
The bottom right of my screen is less sensitive than the rest of the screen. For example when unlocking my phone I find it very hard to get the unlock icon from one side to the other. It gets to about where the camera Icon is and then it goes back to where I dragged it from. It take me about 5 attempts to get it unlocked.
Also when draging icons on the homescreen to the far right position on the homescreen dock and I can have some trouble picking up the icon or moving it there.
I've found a part of my screen that doesn't respond at all! On the app drawer the icon next to the sorting option (Manage Applications button) doesn't respond at all. I've tried clicking it over 20 times and nothing has happened. If I drag the status bar down over the icon it doesn't recognise that my finger is touching the screen and then the status bar falls the the bottom of the screen.
I've tried restoring my phone and trying a newer firmware but the problem is still there. Did they do something wrong when they put my phone back together? Is there anything I can do rather than sending it back to Sony?
I recently bought the HTC One X+ and decided yesterday to install a screen protector on it. I took the phone to a mobile store where the employee used some liquid to install the screen protector, I thought that it was no big deal, I've seen them install it this way a lot of times. The screen protector was installed and everything was fine, but about an hour of using the device.. the screen started glitching as if the notification shade was being rapidly pulled down and up, so I rebooted the phone because I thought that it may have been a bug with the ROM I was using, but after the phone fully booted, I couldn't access the notification shade by pulling it down, so I flashed Cyanogenmod (still thinking it might have been the ROM) but that didn't work...
Now the touch on the top edge of the screen is broken and I have no idea on what or who to blame.
I still haven't removed the screen protector because I'm not sure whether I should return the phone to the mobile store or just remove the screen protector and hope for the best.
What should I do?
UPDATE: I removed the screen protector half way and wiped the top of the screen but no luck :/
UPDATE 2: I give up! it seems that I have a dead zone (a perfect rectangle on the top edge)
right now I'm looking for an app that will allow me access to the notification shade by pressing the power button or long-pressing the home/back button. Anybody knows any?
Well to test if it is really a dead zone at the top of the phone underneath the earpiece, go to an app that has a horizontal orientation. Rotate your phone, and the status bar should then be along one of the sides of the screen instead. See if you can pull it down from there. If not, then for some reason you have a defunct notification shade.
If it does work, then see if there is an app that you use that will show that the zone is dead (again in horizontal orientation; you'll basically just need to change what the parts of the screen does to troubleshoot).
In the mean time, there are launchers such as Nova Launcher that allow you to add icons and set gestures to access a variety of options, including bringing down the notification shade. I personally use a down swipe on any part of the home screen to bring down the whole notification shade without having to reach to the top for it.
If you really have a dead zone on your screen, see if you can't get some help with that, because it is beyond me.
ProfLayton said:
Well to test if it is really a dead zone at the top of the phone underneath the earpiece, go to an app that has a horizontal orientation. Rotate your phone, and the status bar should then be along one of the sides of the screen instead. See if you can pull it down from there. If not, then for some reason you have a defunct notification shade.
If it does work, then see if there is an app that you use that will show that the zone is dead (again in horizontal orientation; you'll basically just need to change what the parts of the screen does to troubleshoot).
In the mean time, there are launchers such as Nova Launcher that allow you to add icons and set gestures to access a variety of options, including bringing down the notification shade. I personally use a down swipe on any part of the home screen to bring down the whole notification shade without having to reach to the top for it.
If you really have a dead zone on your screen, see if you can't get some help with that, because it is beyond me.
Click to expand...
Click to collapse
I actually can access the notification shade in landscape mode, with the help of an app I confirm that there's indeed a dead zone at the top edge of the display. My problem was that i couldn't access it in portrait mode in apps other than the custom launcher. Right now I'm using GMD Gesture Control and with a two finger swipe down I am able to finally access it but my current problem is using the device with only one hand (I can't swipe down with two fingers while using the device with one hand you see)
wouldn't removing the screen protector be the easiest way to discover if the protector is the one causing lack of sensitivity or if the device has truly been damaged?
NasaGeek said:
wouldn't removing the screen protector be the easiest way to discover if the protector is the one causing lack of sensitivity or if the device has truly been damaged?
Click to expand...
Click to collapse
I did remove it...
I also did some research and it turns out that pressing too hard on the screen was the main cause, so I'm going to return to the store again because of that goddamn idiot
woops, didn't see your updates. Sorry!
I finally figured out how to expand the status bar by long pressing a button thanks to this app:
https://play.google.com/store/apps/details?id=com.friedflow.statusbarexpander&hl=en
bump this thread up.
just had this problem and tried searching for a solution, only managed to find this thread. running a fully stock phone.
software 1.17.707.2, android 4.1.1. tried rebooting, shutting off phone and leaving it off overnight and turning it on in the morning.
the only app i installed within the last week was castle clash(and since uninstalled it, doesn't work).
using the developer tools(pointer location), realised the dead zone was across the whole drop down notification bar (y coordinates of 0-98 out of 1280)..
anyone has encountered a similar problem and has a solution?
I wonder whether this is like this or I'm the only one experiencing this...
Right, when I try to swipe down fast anywhere before the "Sony" logo, on the left side, it wont swipe down, if I swipe down a bit slower it will work but then the "quick settings" will open. But, if I swipe as fast as I want anywhere after the "y" in the Sony logo it will open up the notification bar. I guess I havent noticed this since I always use my right thumb and quickly swipe on the right side, but noticed that the left side isn't the same, is this a feature from the phone? It's not the touchscreen that's defect because I have the delevoper option enabled that shows me my touches and they're all recognized.
Anyone with a Z2 please test this out.
Thanks
Nevermind my touchscreen is faulty on a certain spot. Sending it in.
●●●●● I managed to get the settings icon back! I rearranged my icons a few times and put it next to one of my double clock icons and there it was! I did a factory reset. So far so good...... not sure what causes the problems below but I will leave this post unless a moderator wants to delete this thread for me ●●●●●
Hi all. Got a few problems with my Gear Fit... I want to do a factory reset but cannot! Honestly want to upgrade to a different smartwatch soon but for now I will have to work with this. I am disappointed in lack of apps that work with this but I LOVE the touch screen and features it does have...
1. No settings icon to factory reset my device. Thought there was a physical reset button on underside which I pressed in with a pin but nothing happens when I do. I held it down too... maybe not long enough? Does anyone know how long?
2. When I scroll in one direction its an infinite loop. Does not even show home screen with clock on it most of the time... instead there is an infinite loop as in the same 3 icons show over and over and over as I scroll....
3. Sometimes when scrolling, part of the clock shows on left half of the screen and its stuck there while the other half scrolls. Still no settings icon!
4. Also when I use the Gear Fit Manager on my S3, it shows 2 clock icons which I can drag and reorder but it only leaves a gap in the icons on the Gear Fit itself... looking at it horizontally should show 3 icons across but it will show 2 with a blank spot where 3rd icon would be.... sometimes I can see the clock but most times I cannot.
I wanted to contact samsung about these issues through email but I cannot seem to get there. I dont see any choice for smartwatches and model number so therefore I cant seem to figure how to send an email to the correct department.
Hope I can reset and start over before I end up getting mad and throwing it across the room!
Hey Friends,
i noticed, that unlike other phones, I am having the issue of having to tap twice on the screen to get the phone to react.
More specifically, when I am scrolling up (for example the whatsapp contact list) and I tap on a contact shortly after the scrolling has hit the top the app will not go into the contact despite the tap.
I have to wait 1-2 seconds and then tap for it to actually register the tap itself.
I am having a similar tap issue with the nav bar below. I find myself often tapping twice on the circle to get to home. Somehow the hits are not registering in time/correctly.
To my surprise, there are apps (e.g. the home drawer) that react on the first tap.
Anyone with similar issues?
anyone?
exxi said:
Hey Friends,
i noticed, that unlike other phones, I am having the issue of having to tap twice on the screen to get the phone to react.
More specifically, when I am scrolling up (for example the whatsapp contact list) and I tap on a contact shortly after the scrolling has hit the top the app will not go into the contact despite the tap.
I have to wait 1-2 seconds and then tap for it to actually register the tap itself.
I am having a similar tap issue with the nav bar below. I find myself often tapping twice on the circle to get to home. Somehow the hits are not registering in time/correctly.
To my surprise, there are apps (e.g. the home drawer) that react on the first tap.
Anyone with similar issues?
Click to expand...
Click to collapse
Hi I've been have very similar issues with my mate 10 pro may I ask if resolved it,it's very annoying
Luap16 said:
Hi I've been have very similar issues with my mate 10 pro may I ask if resolved it,it's very annoying
Click to expand...
Click to collapse
No problem for me.
Did you do a factory reset ?
No problem for me also
Mate 10 pro and note that am activating gloves mode
No problem on my Pro either!
No issue here,but I'm running newer firmware.
I'm giving this a try.
exxi said:
Hey Friends,
i noticed, that unlike other phones, I am having the issue of having to tap twice on the screen to get the phone to react.
More specifically, when I am scrolling up (for example the whatsapp contact list) and I tap on a contact shortly after the scrolling has hit the top the app will not go into the contact despite the tap.
I have to wait 1-2 seconds and then tap for it to actually register the tap itself.
I am having a similar tap issue with the nav bar below. I find myself often tapping twice on the circle to get to home. Somehow the hits are not registering in time/correctly.
To my surprise, there are apps (e.g. the home drawer) that react on the first tap.
Anyone with similar issues?
Click to expand...
Click to collapse
I'm having similar issues but went to settings/ smart assistance and messed with "touch disable mode and glow mode"
Also try settings/ language and imput/ pointer speed.
I'm giving this a try for a couple of days before my return period expires good luck!
Case closed?
I thought i was the only one since i hadn't seen anybody post about it
I finally decided to remove the "tempered glass" which after removal I realized its not tempered glass, but a very thick screen protector (don't know what brand, I got this phone from a friend). So I was hoping that the screen protector is the culprit and YES, after removal my touchscreen sensitivity is better now. I wouldn't say it's performing perfectly, but it's much better than before. No more typo every now and then lol.
Edit:
Still getting trouble (just less frequent than before) especially when im typing fast, the letter S and A usually missed out. For example, i typed "missed" but result is "mised". And spacebar too! So annoying
Also like OP, nav bar sometimes i hv to tap twice.
i have problem with navbar not responding for about 1.5 sec after doing some stuff on homescreen. workaround for me was to switch to different navbar style after phone reboot. after next one delay returns. reported it to huawei and we'll see what happens. im on 8.0.0.129. to reproduce just tap anywhere on screen and then rigt after try to press any button on the navbar.
Same here, had touch issue since day 1. Sometimes it ignores space, sometimes I have a hard time using gesture with OnePlus gestures and so on. Gloves mode help a bit. Probably some digitiser are worse and the software can compensate only so much. I mean you can always use the warranty...