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Well i recieved my z2 yesterday and immediately and possibly stupidly wanted to test the waterproof aspect of it, i dunked it in a bowl of cold water for no more than 30 seconds however i more have moisture in my camera lens. I've let it try and dry out even left it in rice all last night with the flaps open and the moisture is still there, thing is the flaps were sealed properly so i have no idea why this has happened. Just hoping i haven't knacked the phone on the first day if having it, any ideas on how to fix it? Thanks
chucklz_smiley said:
Well i recieved my z2 yesterday and immediately and possibly stupidly wanted to test the waterproof aspect of it, i dunked it in a bowl of cold water for no more than 30 seconds however i more have moisture in my camera lens. I've let it try and dry out even left it in rice all last night with the flaps open and the moisture is still there, thing is the flaps were sealed properly so i have no idea why this has happened. Just hoping i haven't knacked the phone on the first day if having it, any ideas on how to fix it? Thanks
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Exactly same thing happened to me, except my phone is now dead too. Going back to the vendor with it today. Hopefully they'll be cool about it, but I'm expecting an argument although this should be covered by DOA rules in the first seven days.
Quist said:
Exactly same thing happened to me, except my phone is now dead too. Going back to the vendor with it today. Hopefully they'll be cool about it, but I'm expecting an argument although this should be covered by DOA rules in the first seven days.
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Im tempted to take mine to a shop and see what they say good i love the phone but atm the camera is no use :/ should they take it back?
chucklz_smiley said:
Im tempted to take mine to a shop and see what they say good i love the phone but atm the camera is no use :/ should they take it back?
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Bought mine from a local online vendor that also has brick-and-mortar shops and wanted to check their info online first. They say water exposure voids the warranty of all their products, but refer to the manufacturer's warranty info. But I have no such info in my box, but instructions say that if water is found inside the casing it voids the warranty. Therein lies the rub - if your waterproofing doesn't work, you're gonna get water inside the thing.
Anyway, waiting to hear back from Sony. Another potential issue I have is that under my Imei info on their support site my warranty went out in July 2013 - before the phone was even made or launched. Hoping Sony will be reasonable with this. I decided not to involve the vendor, but I might have to try.
"cold water" - Explains it all.
KyleSforza said:
"cold water" - Explains it all.
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How does that explain anything?????? would it be better in boiling water???? If you can find me something from sony that says the waterproofing only works in water within a certain temparature range, then i will accept that cold water explains it all....... as it is the temp of the water explains sod all!!!!!!
On a lighter note, im kinda glad my mates been away all week so haven't been able to dunk it in his fishtank....... not sure that i want to now lol
numskull said:
How does that explain anything?????? would it be better in boiling water???? If you can find me something from sony that says the waterproofing only works in water within a certain temparature range, then i will accept that cold water explains it all....... as it is the temp of the water explains sod all!!!!!!
On a lighter note, im kinda glad my mates been away all week so haven't been able to dunk it in his fishtank....... not sure that i want to now lol
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http://en.wikipedia.org/wiki/Evaporation
Tested under Fresh water :
http://www.static.xperiablog.net/wp...hy_waterproof_a_smartphone_printres-01-01.jpg
KyleSforza said:
http://en.wikipedia.org/wiki/Evaporation
Tested under Fresh water :
http://www.static.xperiablog.net/wp...hy_waterproof_a_smartphone_printres-01-01.jpg
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What are you on about???
Water can be fresh and cold.
le_lutin said:
What are you on about???
Water can be fresh and cold.
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1st, evaporation can cause cold/hot water to enter through the glass, as we know it forms droplets on the glass.
Well, explain that to Sony not me.
I think some Rice, or placing it in a warm area should fix it.
KyleSforza said:
1st, evaporation can cause cold/hot water to enter through the glass, as we know it forms droplets on the glass.
Well, explain that to Sony not me.
I think some Rice, or placing it in a warm area should fix it.
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You're not making much sense I'm afraid.
KyleSforza said:
1st, evaporation can cause cold/hot water to enter through the glass, as we know it forms droplets on the glass.
Well, explain that to Sony not me.
I think some Rice, or placing it in a warm area should fix it.
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Ehm I'm not a good at science, but when you get water outside of your glass of cold water is because of the moist in the air is cooled down from gas to liquid form.
Sorry for bad explaining, I am not good with the english terminology.
Xernoxis said:
Ehm I'm not a good at science, but when you get water outside of your glass of cold water is because of the moist in the air is cooled down from gas to liquid form.
Sorry for bad explaining, I am not good with the english terminology.
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You are correct. Water droplets formed outside of a chilled glass is caused by condensation which is when gas is changed to liquid. Condensation formed on lens is usually caused by a drastic change in temperature long enough to cause condensation.
On topic, when dealing with camera lens for DSLRs, you want to allow your gear to adjust to the temperature when going from a really cold environment to a warm environment or vice versa. One way I know if allowing your gear to adjust is to place them in pouches or bags and bring it into the other environment to let it adjust then take them out.
In this case, the phone going from a warm environment (the room) to a cold environment (the water) may have caused condensation to build up. I've gotten condensation build up before in my old iphone 3gs. I THINK I got rid of it by using a blow dryer to blow on the lens and I just let the phone sit for awhile. Eventually the condensation went away.
I filmed the water test of my phone - when it failed miserably with bubbles rushing out of the bottom of the screen as water rushed in - after some hassles with Sony's repair request system, I finally got the local Sony reps to call the repair shop and send a shipping label. Sent in the phone with a note referring to the video and had a replacement phone before the end of the week. At the end of the day, I'm very pleased with Sony's handling of the matter.
Quist said:
I filmed the water test of my phone - when it failed miserably with bubbles rushing out of the bottom of the screen as water rushed in - after some hassles with Sony's repair request system, I finally got the local Sony reps to call the repair shop and send a shipping label. Sent in the phone with a note referring to the video and had a replacement phone before the end of the week. At the end of the day, I'm very pleased with Sony's handling of the matter.
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Update to my case, unfortunately the replacement unit suddenly has moisture in the lens after a visit to the pool. This track record is getting me down now. Two phones rated at IP58 and both get water on the inside.
My friend just returned from a vacation to Greece where he took his Z1. He wanted to shoot videos in the pool at the hotel. This is the result:
Unfortunately he got moisture inside the camera and flash.
Fortunately he was able to blow warm air inside with a hair dryer and get rid of the moisture.
Unfortunately his screen started to malfunction 2 days later (he doesn't know if it's related to moisture or not)
Fortunately he still has warranty
Unfortunately the warranty is not with Sony but with a mobile carrier
raducanmihai said:
My friend just returned from a vacation to Greece where he took his Z1. He wanted to shoot videos in the pool at the hotel. This is the result:
Unfortunately he got moisture inside the camera and flash.
Fortunately he was able to blow warm air inside with a hair dryer and get rid of the moisture.
Unfortunately his screen started to malfunction 2 days later (he doesn't know if it's related to moisture or not)
Fortunately he still has warranty
Unfortunately the warranty is not with Sony but with a mobile carrier
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don't use hair dryer or what ever , it will burn out circuit. Switch off the device and take a little tupperware play dry rice ( uncook in it ) , open up your flaps ( remove memory card/ sim ) and dig a hold in the rice then play the device in then cover rice over it then cover it and place it in some dry warm place for 24 - 48 hours it should go away try it and let me now this happens for my z1 and idid this
shaf46 said:
don't use hair dryer or what ever , it will burn out circuit. Switch off the device and take a little tupperware play dry rice ( uncook in it ) , open up your flaps ( remove memory card/ sim ) and dig a hold in the rice then play the device in then cover rice over it then cover it and place it in some dry warm place for 24 - 48 hours it should go away try it and let me now this happens for my z1 and idid this
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Agree with this method of getting rid of moisture in the camera. Only problem is that a phone that is supposed to be IP58 shouldn't get water in it so you have to dry it out every time it gets wet. I'm going to try and return my phone again and get another replacement.
Quist said:
Agree with this method of getting rid of moisture in the camera. Only problem is that a phone that is supposed to be IP58 shouldn't get water in it so you have to dry it out every time it gets wet. I'm going to try and return my phone again and get another replacement.
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of course my friend this is defective device and do keep pictures of the defects as a proof and return it
shaf46 said:
don't use hair dryer or what ever , it will burn out circuit. Switch off the device and take a little tupperware play dry rice ( uncook in it ) , open up your flaps ( remove memory card/ sim ) and dig a hold in the rice then play the device in then cover rice over it then cover it and place it in some dry warm place for 24 - 48 hours it should go away try it and let me now this happens for my z1 and idid this
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As I said, it's my friend's phone (Z1), not mine. I have a Z2. He took it to warranty and he didn't mention anything about moisture in the camera or hair dryer.
shaf46 said:
of course my friend this is defective device and do keep pictures of the defects as a proof and return it
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I agree with your assessment as the device being defective. I know that the hatches were closed and that coupled with the IP58 leads to the conclusion that it's defective if water got in some how. But here's the rub - although the onus should be on the vendor to bear the burden of proof, manufacturers of these devices have covered their backsides by not adjusting their warranty terms to allow coverage of water damage even though they market the devices as waterproof and water resistant. How can they do that? Well they design in an "out" for themselves by putting hatches on the things. Suddenly, they shift the burden of proof to us consumers.
My first device sucked in water like a sponge. Proving this on film was an easy match as you could see bubbles pouring out of it as water poured in.
My second device showed no problems in the same test over about 5 mins in a pitcher of water. Then after a day at the waterpark, the lens fogged over. I dried it our in rice and redid the water pitcher test - nothing. I even left it in the water for a good 15 hours and it kept working and showed no fog on the lens. Then, hours later as I began using it again and a temperature differential arose between the air in the phone and the temp outside, it fogged over, proving that a drop or two of water got in some how.
So now I'm in a bind. The phone keeps working through all the tests I put it through and water invasion is so slight that it only shows up in use after taking it out of water and comes and goes. Still, as soon as I take it to the pool or lake, I won't be able to rely on the camera working right. Catch-22.
Hi, yesterday night I used my phone underwater to test it out. Both my flaps were sealed and nothing else on the phone was wrong. After I removed the phone from water the speakers were a bit dull and the headphone jack wasn't working. I thought it just needed to dry so I went to bed.
This morning both the speakers and the headphone jack work fine, but when I went to take a picture, I realised it was very foggy. I tuned it around to check and there is a circle of condensation under the glass covering the camera. What do I do? Does that mean wate has gotten in? And will this condensation disappear or not?
mujj said:
Hi, yesterday night I used my phone underwater to test it out. Both my flaps were sealed and nothing else on the phone was wrong. After I removed the phone from water the speakers were a bit dull and the headphone jack wasn't working. I thought it just needed to dry so I went to bed.
This morning both the speakers and the headphone jack work fine, but when I went to take a picture, I realised it was very foggy. I tuned it around to check and there is a circle of condensation under the glass covering the camera. What do I do? Does that mean wate has gotten in? And will this condensation disappear or not?
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This sounds like a device fault
The Z2 is ip68 Certified (68= resistance against submersion blah total water resistance 1.5M for 1.5Hrs)
If you still have a warenty, have your device replaced. It seems water may have leaked in elsewhere.
Envious_Data said:
This sounds like a device fault
The Z2 is ip68 Certified (68= resistance against submersion blah total water resistance 1.5M for 1.5Hrs)
If you still have a warenty, have your device replaced. It seems water may have leaked in elsewhere.
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Water damage isn't covered under warranty, might be an insurance jobby.
TheOnlyIntruder said:
Water damage isn't covered under warranty, might be an insurance jobby.
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Well then, silly warranty for a waterproof phone
Then again I'm not surprised $800 for the damnable thing
Try getting a replacement
The problem with water damage and warranty is that there is no way to prove that you didn't leave the flaps open.
When the phone cools down, the camera clears up. But when it gets used for a few minutes, the cloudiness comes back. I'm within my 14 day replacement policy for O2, so I'm going to try and get a replacement.
Well physically I would say the internal stuff heats up and the glas of the camera is staying colder so the water condensates there.
I would try to return it.
Try heating up the camera (4K) with all flaps open. This should allow any moisture to get out.
1.Try to go to Sony service center for help. If they refuse to free repair or replace, then you can try to dry it by yourself.
2.You can try to put it into rice. The rice can dry your phone if there is slight water in it.
But it hard to know how much water remain.
3.Do not use your phone before you dry the phone. If the water had leaked into inner and you forced to run the phone, the motherboard will be damaged.
4. Teardown of your phone is the best way to dry the phone and save the motherboard if the water had leaked into inner.
LotoTutu said:
1.Try to go to Sony service center for help. If they refuse to free repair or replace, then you can try to dry it by yourself.
2.You can try to put it into rice. The rice can dry your phone if there is slight water in it.
But it hard to know how much water remain.
3.Do not use your phone before you dry the phone. If the water had leaked into inner and you forced to run the phone, the motherboard will be damaged.
4. Teardown of your phone is the best way to dry the phone and save the motherboard if the water had leaked into inner.
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in regards to number 2 and 4...
2) this is a complete waste of time, unless your phone is dissassembled, rice is obviously very absorbent, but it needs to come into contact with something to absorb,
4) I would normally reccomend this, but as its manufactured as waterproof, if you open it up obviously the (very vague) warranty is lost, on top of that no matter how well you put it back together, you wont know if its still water resistant or not....... well not until its too late anyway
Hello,
I bought a second hand XGo in not so good condition (screen had already been replaced). It's missing the USB and Earphone flaps and the back cover is kinda broken. I'm thinking about buying some replacement parts (http://goo.gl/SiaT3w) but I've also noticed the front microphone doesn't seem to have any kind of seal to make it waterproof.
Does anybody know if the front microphone needs some kind of seal or if any other parts need seals? Or do you think the flaps is all that is needed to make XGo waterproof?
Thanks.
every opening of the phone is either sealed or covered with flaps to make it IP67 certified water resistant.
you can buy back cover and flaps to re-assure the water/dust resistance of USB port and audio jack.(if replaced properly).
the front and back speakers/microphones, camera, led all are protected. but there is no safe way to know that for a good old second hand set.
if there is some hardware damage, there are chances that the protective coating of these openings might get loose and eventually fail in pressure.
i recommend you to replaces flaps for dust resistance, and some splash resistance, so you can wash your phone. But NEVER EVER go in pool with the set. it is not safe at all to swim with the phone.
feel free to use the covered phone in rainy storms, i use it too ! :highfive: (sometimes i even put some water on it to cool it down after hours of gaming ! )
pataxda said:
Hello,
I bought a second hand XGo in not so good condition (screen had already been replaced). It's missing the USB and Earphone flaps and the back cover is kinda broken. I'm thinking about buying some replacement parts (http://goo.gl/SiaT3w) but I've also noticed the front microphone doesn't seem to have any kind of seal to make it waterproof.
Does anybody know if the front microphone needs some kind of seal or if any other parts need seals? Or do you think the flaps is all that is needed to make XGo waterproof?
Thanks.
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and press it if i was of any genuine help.:angel:
Hi,
I bought the replacement parts and they finally arrived. I noticed on another website something that seems to go between the microphone and the front cover (http://goo.gl/78x4WN). Could anyone confirm this is the seal for the main microphone? Sadly I couldn't find anything like that on eBay.
Thanks.
Dropped z2 yday ;/ it was one of my frenchies who jumped on me, phone fall first on screen, than on back glass and finaly landed in dogs water bowl. took it out right away, screen ok, back glass broken and no visible sign of any water entered.
I want to replace the broken glass deck, but to make it so that phone will still be wateproof.. Anyone have any experiance with that? If so, where did you order back glass and did it come with adhesive coating ..?
Thanks for all answers!
102
aawawa said:
Dropped z2 yday ;/ it was one of my frenchies who jumped on me, phone fall first on screen, than on back glass and finaly landed in dogs water bowl. took it out right away, screen ok, back glass broken and no visible sign of any water entered.
I want to replace the broken glass deck, but to make it so that phone will still be wateproof.. Anyone have any experiance with that? If so, where did you order back glass and did it come with adhesive coating ..?
Thanks for all answers!
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I got mine off of eBay. You need the back glass and new adhesive.
Phone won't be as waterproof anymore, but I've dipped my phone in the sink fora few seconds without harm.
http://iphoneno.com/categories/Sony-Mobile-Part/Xperia-Z2-Parts/
mariosraptor said:
http://iphoneno.com/categories/Sony-Mobile-Part/Xperia-Z2-Parts/
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Does this come with adhesive and would you know how if we can retain nfc? I heard changing the back you lose NFC...
Thanks.
It comes with adhesive. But nfc antenna must be unglued from the old back glass. To do that you have to heat up the glass very well so it won't break or torn off.
Heat up the old glass i mean.
hey guys , did anyone succeeded to buy original back glass , and after that phone is again waterproof ? cos some people told me that doesnt matter what back cover i buy even with adhesive , the phone wont be waterproof , only sony can repair it for waterproof again. is that true ?
No man
There are adhesive on the back of glass dont mention about it
You could either buy the plate AND the adhesive thingy (comes separately). Or go my way (slightly risky).
The stock glass plate keeps breaking so I took the measurements and made an Aluminium plate. Then drilled camera holes into it and painted it. Then came the tricky part. I stuck the plate into place using regular epoxy (waterproof) adhesive. You have to be very careful while doing the last part because of obvious reasons tho.
The problem with the adhesive thingy that you get to buy (And also the one that Sony uses in the device) is that although its water proof, it isn't heat resistant. and as we all know how Sony phones heat, the adhesive comes off.
MindfreakBS said:
You could either buy the plate AND the adhesive thingy (comes separately). Or go my way (slightly risky).
The stock glass plate keeps breaking so I took the measurements and made an Aluminium plate. Then drilled camera holes into it and painted it. Then came the tricky part. I stuck the plate into place using regular epoxy (waterproof) adhesive. You have to be very careful while doing the last part because of obvious reasons tho.
The problem with the adhesive thingy that you get to buy (And also the one that Sony uses in the device) is that although its water proof, it isn't heat resistant. and as we all know how Sony phones heat, the adhesive comes off.
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This is very creative and I sure as hell would like to try my hand at it. How thick was the aluminum?
I bet your phone becomes hot as an iron when gaming haha, which is good for your internals because of better heat dissipation. Any adverse effects on mobile reception? wifi? bluetooth? guess NFC is gone haha
ice_lander said:
hey guys , did anyone succeeded to buy original back glass , and after that phone is again waterproof ? cos some people told me that doesnt matter what back cover i buy even with adhesive , the phone wont be waterproof , only sony can repair it for waterproof again. is that true ?
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Well, I given my z2 to friend to replace battery and few days ago I left my phone in silk for 10 minutes, because it was dirty and no issue here.
@MindfreakBS
What are NFC and Cell reception like since installing the aluminium back plate?
Any deterioration in signal strength / call quality / WiFi / Bluetooth?
Pixelado said:
This is very creative and I sure as hell would like to try my hand at it. How thick was the aluminum?
I bet your phone becomes hot as an iron when gaming haha, which is good for your internals because of better heat dissipation. Any adverse effects on mobile reception? wifi? bluetooth? guess NFC is gone haha
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Aluminium is a millimetre thick. It does get hot, yeah.
Mobile reception is same (Maybe a tad bit lower, idk), wifi bluetooth work fine. NFC still intact. I fixed it onto the plate in position.
@rubiicon59 that should answer your question too
I was planning to post a tutorial. Haven't been able to take out enough time though.
How about a pic...
MindfreakBS said:
Aluminium is a millimetre thick. It does get hot, yeah.
Mobile reception is same (Maybe a tad bit lower, idk), wifi bluetooth work fine. NFC still intact. I fixed it onto the plate in position.
@rubiicon59 that should answer your question too
I was planning to post a tutorial. Haven't been able to take out enough time though.
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I've asked about the pic for a long time:crying::silly:
MindfreakBS said:
Aluminium is a millimetre thick. It does get hot, yeah.
Mobile reception is same (Maybe a tad bit lower, idk), wifi bluetooth work fine. NFC still intact. I fixed it onto the plate in position.
@rubiicon59 that should answer your question too
I was planning to post a tutorial. Haven't been able to take out enough time though.
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What if I want to use a 2-mm thick acrylic as my black plate? Is it possible? Because I am afraid that it will exceed the metal frame of the phone and it will ended up looking terrible:crying:
I agree, I think 1.0mm would be more suitable.
At 2mm, you might get an M4 Aqua kind of look hahaha
aawawa said:
Dropped z2 yday ;/ it was one of my frenchies who jumped on me, phone fall first on screen, than on back glass and finaly landed in dogs water bowl. took it out right away, screen ok, back glass broken and no visible sign of any water entered.
I want to replace the broken glass deck, but to make it so that phone will still be wateproof.. Anyone have any experiance with that? If so, where did you order back glass and did it come with adhesive coating ..?
Thanks for all answers!
Click to expand...
Click to collapse
I believe that if the broken glass was the only issue, and you use a original replacement part, or decent adhesive tape to glue them back together, you'll have no problem. I've had the same issue few weeks ago, replaced the screen and the phone didn't experienced any problem when submerged.
Do anyone now where can I get an official or a good quality back glass for my xperia z2, I broke the original one but i don't want to replace with one without any quality.
buy a nice "glue" to fix that..
Hi guys,so like the title said I accidently broke my xperia glass back, tried the baromètre test ;went up then down and... It stayed slightly up when I pushed harder
I ALSO downloaded ''xperia water resistance test'' app which said that my phone should be waterproof
--1020.73hpa--
Min:1020.73 max:1021.87
Test results: congratulations, your device is probably water resistant.
So guys please explain to me if it is safe to use my device underwater for pictures.
I wouldn't say so, the app isn't able to know wether your glass panel is ok or not it can only look if the IP rating says that it is waterproof. In my opinion the water can get through the cracks into the device but I think if they are small you need a bit of presure to let this happen. The only way to test if it is waterproof anymore is to drown it but I wouldn't recommend this
As far as I know the back glass is glued to the back of the phone but has no impact of its water resistance.
You can get a good indication of the mobile's water resistance using the inner pressure sensor I red somewhere. It can be accessed via service menu. The app you mentioned does exactly that. Idea is, that if the phone is water resistant the inner pressure should rise if the phone screen gets some pressure and only come down slowly to the normal (outside) pressure.
So if course you never can be sure but if you used the app as intended you get the best indication for the water resistance you can get.
Gesendet von meinem E5823 mit Tapatalk
erik.051 said:
I wouldn't say so, the app isn't able to know wether your glass panel is ok or not it can only look if the IP rating says that it is waterproof. In my opinion the water can get through the cracks into the device but I think if they are small you need a bit of presure to let this happen. The only way to test if it is waterproof anymore is to drown it but I wouldn't recommend this
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you can check on service menu if air got in or download app from googleplay with air pressure sensor