Hi guys,
This is my first post here, sorry if i make any mistakes with my english also.
Yesterday i bought an S4 SPH-L720, the Internet was working ok in 3g, (btw i live in Dominican republic and my carrier is Orange). i Decided to use the option to factory reset it , after that the phone just reads my sim card, but the Data does not work, i try to go to the mobile networks options, but the option to add the APN is not there, also the roaming network option is only in gray, just allowing me to change the settings or the guards. Wifi works fine, but if i turn it off so my sim tries to get the mobile data i get an error saying this: unable to establish a wireless data connection: lte : ESM - 33 EMM - x.
What should i do??
Please help me out with this.
fares231 said:
Hi guys,
This is my first post here, sorry if i make any mistakes with my english also.
Yesterday i bought an S4 SPH-L720, the Internet was working ok in 3g, (btw i live in Dominican republic and my carrier is Orange). i Decided to use the option to factory reset it , after that the phone just reads my sim card, but the Data does not work, i try to go to the mobile networks options, but the option to add the APN is not there, also the roaming network option is only in gray, just allowing me to change the settings or the guards. Wifi works fine, but if i turn it off so my sim tries to get the mobile data i get an error saying this: unable to establish a wireless data connection: lte : ESM - 33 EMM - x.
What should i do??
Please help me out with this.
Click to expand...
Click to collapse
try doing this in the dialer ##72786# wait for your phone to do its thing it should reboot twice and then wait for the phone to reactivate
mderuelle said:
try doing this in the dialer ##72786# wait for your phone to do its thing it should reboot twice and then wait for the phone to reactivate
Click to expand...
Click to collapse
Hi, i tried to do it as you suggested, the phone booted twice, gave me msg that it will reactivate, last thing that happens on second boot is a message saying that the firmware update is not available, then the network changed to CDMA, and it gives me the option to change the roaming network, but when i hit GSM, that option goes back to its gray state, also since that i get the message: Invalid sim Card, so that is not working now, and the data still doesnt work, any other advice?
fares231 said:
Hi, i tried to do it as you suggested, the phone booted twice, gave me msg that it will reactivate, last thing that happens on second boot is a message saying that the firmware update is not available, then the network changed to CDMA, and it gives me the option to change the roaming network, but when i hit GSM, that option goes back to its gray state, also since that i get the message: Invalid sim Card, so that is not working now, and the data still doesnt work, any other advice?
Click to expand...
Click to collapse
Sorry I forgot to mention make sure your wifi is connecred to an acess point you need data to recieve the prl and profile updates all that code does is forces them to update over wifi
Sent from my SPH-L720 using XDA Premium 4 mobile app
mderuelle said:
Sorry I forgot to mention make sure your wifi is connecred to an acess point you need data to recieve the prl and profile updates all that code does is forces them to update over wifi
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i was on wifi, all of that was updated, except the firmware i think, but now it says invalid sim.. so basically i got the phone now that doesnt take the sim card, so i cant even make calls or anything, i tried to factory reset it to see if those changes could be taken off.. but nothing
fares231 said:
i was on wifi, all of that was updated, except the firmware i think, but now it says invalid sim.. so basically i got the phone now that doesnt take the sim card, so i cant even make calls or anything, i tried to factory reset it to see if those changes could be taken off.. but nothing
Click to expand...
Click to collapse
hey, I have the same problem but my SIM works, have WIFI and I am in 4.3. Where you able to fix the "unable to establish a wireless data connection: lte : ESM - 33 EMM - x."???
This is an apn issue. Call orange (the provider) and ask for your apn settings
fares231 said:
Hi guys,
This is my first post here, sorry if i make any mistakes with my english also.
Yesterday i bought an S4 SPH-L720, the Internet was working ok in 3g, (btw i live in Dominican republic and my carrier is Orange). i Decided to use the option to factory reset it , after that the phone just reads my sim card, but the Data does not work, i try to go to the mobile networks options, but the option to add the APN is not there, also the roaming network option is only in gray, just allowing me to change the settings or the guards. Wifi works fine, but if i turn it off so my sim tries to get the mobile data i get an error saying this: unable to establish a wireless data connection: lte : ESM - 33 EMM - x.
What should i do??
Please help me out with this.
Click to expand...
Click to collapse
Go to settings / about / status / sim card status / sim card status and check of you are running LTA.
If not go to general management / reset / reset network settings. This fixed my problem.
---------- Post added at 11:29 PM ---------- Previous post was at 11:29 PM ----------
kenpachi212 said:
hey, I have the same problem but my SIM works, have WIFI and I am in 4.3. Where you able to fix the "unable to establish a wireless data connection: lte : ESM - 33 EMM - x."???
Click to expand...
Click to collapse
see above
Hi there, I just purchased an honorx1 7D-503L and I have put my sms card in from Tmobile and and it works fine on wlan but when i turn it off, no signal. Now the phone rings sometimes and I get text messages but no data. I called Tmobile last nite and they had me put in the proper apn settings and I have data checked in the mobile networks settings but still no data service when I click browser. Any suggestions? I love this phone so much on wifi but I need it to work when it isnt near a wifi connection.
I have no mobile data, not even the little up and down arrows or letters next to the sims signal bars show up.
I have tried all the troubleshooting and different settings for prefered network type, airplane mode is off, mobile data is on with no limits, no power saving modes are on. Phone is dual sim so I have tried on both sims and tried disabling the other sim and changing the sim slots, both sims are loaded with data credit that works in other android devices. Wifi works fine. Factory reset does not help.
There is only one trouble shooting thing I can't try. When I select settings > more > mobile networks > access point names it says
"Access Point Name settings are not available for this user"
Perhaps if I could set APN I could get mobile data. How can I do that or how can I try to get mobile data to work?
Phone is E2363 with build 26.1.B.2.102 Thanks if you can help
Try clicking on the plus sign and add in the operator name (mine is DST in my country) and followed with a 'dot' then internet in the Mobile network settings.
Example for me: DST.internet
You may also want to try with .WAP
Example for me again: DST.WAP
I left mine like that and I seemed to have gotten the Mobile data to work. But my case was different, I have the up and down arrows when Mobile data is turned on, just couldn't access the Web.
If adding another APN fails, flash ftf. Seems like the last resort.
There is no plus sign, just the text
"Access Point Name settings are not available for this user"
bitedge said:
There is no plus sign, just the text
"Access Point Name settings are not available for this user"
Click to expand...
Click to collapse
Oww.. Sorry.
I guess you can try reflashing the ROM? :silly:
From what I have google searched, it has something to do with com.android.providers.telephony and we can't do anything about that without root so reflashing is the only option.
EDIT: Have you tried going around with the Service Providers stuff and rebooting? Idk might as well give that a try
downloading automatic settings from Settings -> More -> Internet settings fixed it, thanks yall.
Hi i just got the verizon g6. The original owner did a factory reset but now i am trying to set it up and its asking for account details of (original) owner.
How can this be corrected? Does google or verizon assist with this.
The phone is unblocked through verizon. IMEI checked and the previous owner is being helpful
I got this bit solved with the help of the previous owner.
I am on mint sim and have got the phone and sms working BUT when i got to turn mobile data on it asks i call Verizon (i set up APN as per mint web site)
Any ideas?
Ok now I get mobile data from settings, but short cut from dropdown menu to turn on mobile data doesnt work (neither does the switch from the 'mobile network's). In both cases it asks I call verizon customer service.
The only way i can turn on mobile data is from settings , and at the top there is a message in blue 'mobile data is off, turn on?'
How can i fix the 'call verizon customer service' and enable mobile data from the dropdown short cuts? ThIs is a pain.
The sim inside the phone is Mint Sim.
Any ideas?
sammyDC said:
I got this bit solved with the help of the previous owner.
I am on mint sim and have got the phone and sms working BUT when i got to turn mobile data on it asks i call Verizon (i set up APN as per mint web site)
Any ideas?
Click to expand...
Click to collapse
now my ability to turn on 4g is gone - see red text below. That blue message is now gone and I can't turn on data. Any ideas ?
Will rooting this solve my problem. Again I am on mint with an unlocked verizon LG G6.
Thanks.
sammyDC said:
Ok now I get mobile data from settings, but short cut from dropdown menu to turn on mobile data doesnt work (neither does the switch from the 'mobile network's). In both cases it asks I call verizon customer service.
The only way i can turn on mobile data is from settings , and at the top there is a message in blue 'mobile data is off, turn on?'
How can i fix the 'call verizon customer service' and enable mobile data from the dropdown short cuts? ThIs is a pain.
The sim inside the phone is Mint Sim.
Any ideas?
Click to expand...
Click to collapse
Any ideas anyone ?
My network data can connect to 4g so phone calls and MMS, but the symbol shows no data, yet when I load webpages there is data transmitting. When on wifi the symbol changes to service data enabled, it seems to have glitched when off wifi. Have done hard reset of mobile data, used another Sim and my Sim works fine in other phones, only this Sim in my phone (some sort of Sim setting error?) How can I reset this? There is no data limits on the Sim, but it seems like it's incorrectly set, running pixelexperience