original room - Moto Z Questions & Answers

first how can i return my original room
second my phone doesnt charge altough when i connect it to charger open recovery as he do every ?? what happen to it .. charger is good

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Can not charging

i connect my phone with the adapter, my phone not change and can't connect USB to PC. but shutdown phone -> charging help me
sorry about English
hii, dell venue takes time to charge.. it does not start charging immediately from the charger when using custom rom like cm7 and miui.. keep it plugged in and wait for some time then see if it charges or not..

My charger died!

I used my charger like 3 times everything was fine until the last time ,I left it over night and in the morning I check the tablet it shows its charging but it did not charge at all over nite .
I called Google they said I need to send back the charger with the tablet and they going to send me a new tablet.
Its ridiculous!
I told her my tablet works fine I just need a charger , but she said they can't just send me a charger only.
So I'm gonna buy a charger online or just use my phone charger until the OEM one becomes available.
Nice experience.......
That does kind of suck; I might recommend contacting Samsung directly if you need to, but they might just redirect you to Play Store support...
There might be a reason as to why they can't just replace the charger; maybe the tablet and charger serials are linked in some way, not sure though.
If your tablet doesn't have any issues I wouldn't risk swapping it as you might end up with a POS like in my case.
johnyguy said:
I used my charger like 3 times everything was fine until the last time ,I left it over night and in the morning I check the tablet it shows its charging but it did not charge at all over nite .
I called Google they said I need to send back the charger with the tablet and they going to send me a new tablet.
Its ridiculous!
I told her my tablet works fine I just need a charger , but she said they can't just send me a charger only.
So I'm gonna buy a charger online or just use my phone charger until the OEM one becomes available.
Nice experience.......
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Click to collapse
Silly question but have you tried charging with another cable to confirm the tablet does indeed charge and nothing wrong with tablet also?
FreakPrism said:
Silly question but have you tried charging with another cable to confirm the tablet does indeed charge and nothing wrong with tablet also?
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Thanks for the reply guys. !
Yes I tryd an other cable I use for my phone and it workd I'm not sure what happened the first time I tryd with the a different cable,
Anyhow it charged last night .
Some reason it's seems like it charges faster with this short HTC cable I have .
When I plugged in with the original cable it was showing its charging but in the morning it was not charged ..... so I have no idea what was wrong....
I told the Google person that my tablet is working fine there was no way I would risk my unit to get a other one maybe I get a defective one for a replacement who knows.. But anyhow the charger is working now so its all good.

[Q] help, charging issue

So I pay £45 a month for my Samsung galaxy mega 6.3 I've had it for a month and a half now and its a lovely phone, works well and everything, however all of a sudden I plug my charger in and it constantly flicks between charging and not charging (the little lightning bolt symbol appears and disappears constantly) whilst the cable is firmly plugged into the phone, this is when the screen started to flash at me and click on things I haven't touched , the most common thing it does is switch on driver mode , the back and options button flash at me and the screen switches on and off rapidly, I've reset the phone and tried a different battery and still the same result, its not as bad now, when I put the charger in this time the screen doesn't go weird it's fine its just my phone will charge but after 5-10 minutes it will stop charging again and I have to go and unplug it and plug it in again, this is seriously annoying so is it a malfunction with the phone? Is It something I've done? Is there an easy way to fix it? I need help please!
Is that the same when you charge your Mega through USB cable from PC? If yes, then it is phone's hardware problem, but if NOT, I would suggest to change charger.
Charging from PC is also possible, but the charging current is about 1/4 th of current from dedicated wall socket charger - the phone is charged although much less intensively.
Nominal charging current from wall socket charger is approx. 1.9 amp so if you need to find new one, choose wisely and accept only charger with 5V 2A specs.

Fast charge/ Quick charge problem

Alright I have a weird problem my fast charge / Quick charge is no longer working anymore it only says charging . I have checked to see if it was the charging adapter and cable and both of them are fine because they were fast charging my Note 4. Only 3 things I can think of that might be the problem well 4
1. The charging port is faulty and needs replaced
2. The battery is faulty
3. The processor is messed up but unlikely because it is working fine
4. Something in the system is keeping it from fast charging/ Quick charge
Does anyone have a idea what might be wrong with it ? My phone will normal charge fine it just will not fast charge anymore
Thanks
Might be the cable. Have you triend a different one?
The Charger needs to communicate with the phone before it switches to fast charging mode. If your cable is broken and communication is not possible it will not fast charge.
This is the reason a charge on cable (without the two data wires) will never work for fast charge.
cyvr1 said:
Might be the cable. Have you triend a different one?
The Charger needs to communicate with the phone before it switches to fast charging mode. If your cable is broken and communication is not possible it will not fast charge.
This is the reason a charge on cable (without the two data wires) will never work for fast charge.
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Click to collapse
like I said in the above post it is not the cable and I have tried multiple ones still does not work but when I use the same lg fast charge adapter and cable on my galaxy note 4 it fast charge and even when in use the Samsung fast charge and adapter on my v10 does not work but does work on the note 4.
This happens to me too...I just unplug charger from wall and back in, after that it's all good. I think in my case problem is because charger stays in wall non-stop.
Makonator said:
This happens to me too...I just unplug charger from wall and back in, after that it's all good. I think in my case problem is because charger stays in wall non-stop.
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Click to collapse
I have tried that still no luck at all I am at a lost as what it could be.
Fast charge
I have had the same problem. At first I replaced the battery didn't help so I ordered a new OEM charger. It worked until tonight. I thought I'll give it a little smack on the table. I plugged it back up and now it fast charges just fine. I'm going to try the same on the other charger.
Jdnjc said:
I have had the same problem. At first I replaced the battery didn't help so I ordered a new OEM charger. It worked until tonight. I thought I'll give it a little smack on the table. I plugged it back up and now it fast charges just fine. I'm going to try the same on the other charger.
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Click to collapse
you can check this:
1. Make sure your device is fresh, not too hot because the thermal sensors inside the phone if detect the battery too hot, the charger dont activate fast charging.
2. Make sure the cable you use is good enough, i mean not so flimsy or thinner, it must be fatter because the current fast charge use.
3. If that i say above is right then plug the fast charge into the socket and plug it to your phone, if with in 10 seconds the round circle of fast charging dont appear on battery icon then unplug the charger and plug it again until it ativate fast charging.
its a common problem i have too,, i use the original charger and cable who came with the phone and even the phone are cooler and so on sometimes fast charge dont ativate at first attemp.

Question charging fault ?

phone was working fantastic and charged no problem but since the latest update ( may be a coincidences ) when i plug it into my samsung 30w charger it failed to charge and my laptop charger only works on one side and its flashing on and off , but when charge at work via the car charger its fine ? now all these chargers worked till other day when got a update now nothing also can usb-c charg it via laptop itself, has anybody had same fault or is it update problem just before i send it off for a fix , cheers ps also checked port for objects but clear ,
don't think it is the update. Mine sometimes does not wanna charge in the car but at the same time android auto is working over the cable. Never failed on my 65W wall charger that I usually use at home or during my travels.
Did you try rebooting the phone? One day in january my phone wouldn't charge over USB (still detected the charge, showed the charge icon, just not getting juice) but charged well over wireless in the car. I rebooted it and everything was fine again.

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