I used my charger like 3 times everything was fine until the last time ,I left it over night and in the morning I check the tablet it shows its charging but it did not charge at all over nite .
I called Google they said I need to send back the charger with the tablet and they going to send me a new tablet.
Its ridiculous!
I told her my tablet works fine I just need a charger , but she said they can't just send me a charger only.
So I'm gonna buy a charger online or just use my phone charger until the OEM one becomes available.
Nice experience.......
That does kind of suck; I might recommend contacting Samsung directly if you need to, but they might just redirect you to Play Store support...
There might be a reason as to why they can't just replace the charger; maybe the tablet and charger serials are linked in some way, not sure though.
If your tablet doesn't have any issues I wouldn't risk swapping it as you might end up with a POS like in my case.
johnyguy said:
I used my charger like 3 times everything was fine until the last time ,I left it over night and in the morning I check the tablet it shows its charging but it did not charge at all over nite .
I called Google they said I need to send back the charger with the tablet and they going to send me a new tablet.
Its ridiculous!
I told her my tablet works fine I just need a charger , but she said they can't just send me a charger only.
So I'm gonna buy a charger online or just use my phone charger until the OEM one becomes available.
Nice experience.......
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Silly question but have you tried charging with another cable to confirm the tablet does indeed charge and nothing wrong with tablet also?
FreakPrism said:
Silly question but have you tried charging with another cable to confirm the tablet does indeed charge and nothing wrong with tablet also?
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Thanks for the reply guys. !
Yes I tryd an other cable I use for my phone and it workd I'm not sure what happened the first time I tryd with the a different cable,
Anyhow it charged last night .
Some reason it's seems like it charges faster with this short HTC cable I have .
When I plugged in with the original cable it was showing its charging but in the morning it was not charged ..... so I have no idea what was wrong....
I told the Google person that my tablet is working fine there was no way I would risk my unit to get a other one maybe I get a defective one for a replacement who knows.. But anyhow the charger is working now so its all good.
Related
Today while I was plugged in I noticed my TF was not getting charged. I checked all the connections, rebootedthe device, and still no luck. I plugged it into my laptop and it was recognized as usual, and even charged up 1% over 10 minutes. I then plugged it into an old iphone charger and it charged a bit faster.
I tried the Asus AC adapter again and it didn't work. I called Asus and explained the issue. I was told I could order a new charger through estore.asus.com. Of course they don't have them in stock. I called the store and they recommended I contact customer support again. I called them back and they said my only option was to wait until the estore got them in stock. They said I couldn't RMA the Adapter at all. The rep said he couldn't confirm if the adapter was covered by the warranty!
I'm really frustrated right now, sorry for venting.
rcm_rx7 said:
Today while I was plugged in I noticed my TF was not getting charged. I checked all the connections, rebootedthe device, and still no luck. I plugged it into my laptop and it was recognized as usual, and even charged up 1% over 10 minutes. I then plugged it into an old iphone charger and it charged a bit faster.
I tried the Asus AC adapter again and it didn't work. I called Asus and explained the issue. I was told I could order a new charger through estore.asus.com. Of course they don't have them in stock. I called the store and they recommended I contact customer support again. I called them back and they said my only option was to wait until the estore got them in stock. They said I couldn't RMA the Adapter at all. The rep said he couldn't confirm if the adapter was covered by the warranty!
I'm really frustrated right now, sorry for venting.
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Man that sucks & what a ****. Try calling again & hope you get a better CS rep. GL to you.
Apologize for asking a trivial question; have you made sure that the wall adapter has locked into the charger correctly? There are two prongs in the adapter that need to click into the charger unit. I ask since I had a hard time figuring this one out
Does your TF battery discharge when plugged in? I have noticed others on here and some other sites talking about a charging problem. I got my TF today and plug it in right away since it talks about charging for 8 hours. It went from 35% to 100% pretty fast. After it got to 100 I put it on the dock and plugged the dock in. At some point the dock got a green light. At that point I hit the battery icon and saw it said 98%. It has stayed there for the last three hours with everything plugged in. The thinkpad I have at work has a preset threshold for when it starts charging. Supposidly this is for the battery health. I wonder if the TF wont start charging until it drops to a certain level. Even though my TF doesn't show charging at 98% if plugged in directly or through the dock if the dock is plugged in the dock shows a green light.
fonze73 said:
Does your TF battery discharge when plugged in? I have noticed others on here and some other sites talking about a charging problem. I got my TF today and plug it in right away since it talks about charging for 8 hours. It went from 35% to 100% pretty fast. After it got to 100 I put it on the dock and plugged the dock in. At some point the dock got a green light. At that point I hit the battery icon and saw it said 98%. It has stayed there for the last three hours with everything plugged in. The thinkpad I have at work has a preset threshold for when it starts charging. Supposidly this is for the battery health. I wonder if the TF wont start charging until it drops to a certain level. Even though my TF doesn't show charging at 98% if plugged in directly or through the dock if the dock is plugged in the dock shows a green light.
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Yup. Devices will only start charging at 89-90% until full. If you disconnect the charger before it's full, most will not continue charging, until again depleted below that threshold.
OP, try turning the device off completely with the cable out (hold the power button for about 15 seconds). Then, when off, and the cable plugged into the charger, plug the charger in to the device. If the charger is working, it should power the device on, and hopefully, you'll see the charging icon.
rcm_rx7 said:
They said I couldn't RMA the Adapter at all. The rep said he couldn't confirm if the adapter was covered by the warranty!
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Don't know where you are in the world but in the UK they _can't_ exclude an integral part like that from the warranty. If the person on the other end cant verify if it's under the warranty I suggest you tell them to get someone that can. their lack of internal communication is not your problem.
I got the same problem.
I got my Transformer last week and I encountered the same problem. When I first called the Asus support, the guy told me that my option would be to send the whole thing to them because I did not know at that time that it was the adapter. I told him that I would return the machine to the store that I bought instead. Then, I started testing by plugging it to my PC and it worked. I also plugged a USB light to the Asus adapter and it did not do anything, so I called them back the next day. I got a better support person this time and he told me to send the adapter back to them. I got the RMA number. I know that they probably don't have the replacement yet so I will have to wait and see.
In the mean time, I find out that the iPad AC adapter will charge the Transformer a bit faster than plugging into a computer. However, it is still not that fast. It takes several hours before charging from 60% to 100%, but it is not too bad. I will have to leave with it until I get a replace adapter.
I have tried completely powering the tablet off and plugging it in, it does nothing. The adapter worked fine for about a week, but now it's toast. I'm going to try and call Asus again today and see what I can do. It's sad that others have had the same issue!
I'm going to try and find an iPad charger in the meantime.
Replacement adapter?
As I said before, the iPad AC adapter will charge the transformer but it will be slow. I tried to find a replacement adapter but I could not find anything that will provide 15V and 1.2Amp. I think the iPad adapter will provide 5V and more than 1.2Amp. Does anyone know an AC adapter that will provide more voltage?
FYI I've tried emailing Asus about getting a spare power adapter. They weren't particularly helpful:
The Travel kit is currently not available for purchase. Unfortunately we can not give a time estimate when this product will be available for purchase. For availability and price please contact your local retailer.
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kunrj said:
As I said before, the iPad AC adapter will charge the transformer but it will be slow. I tried to find a replacement adapter but I could not find anything that will provide 15V and 1.2Amp. I think the iPad adapter will provide 5V and more than 1.2Amp. Does anyone know an AC adapter that will provide more voltage?
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Click to collapse
Even if you happen to find a 15v PSU with a USB connector on it it's unlikely to work as it would nee dto put that 15v on the right pin. The USB3 socket is not supposed to have 15v anywhere so the pinout can't be anything like a standard, they just happen to be rolling in 2 uses (USB sync/+15v Power) into one port.
Information of PSU model with known fault here:
http://forum.xda-developers.com/showthread.php?t=1081435
I found out the other day that my mains charger has stopped working. I have no idea why or how, thinking it could be the phone itself, but it still charges on the usb cable that I leave plugged into my Xbox to charge instead. This is inconvenient because of the length of the wire and the slowness in which it charges.
Is there a solution to this or a little trick to get it to work? Because I have no idea why it's broken or not charging my phone.
Not the end of the world anyway because I found one on ebay for £3.49 which I'll get if I have no answer to this. Thank you in advance
Anyone?
accxnts said:
Anyone?
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Try a different charger. If you had to find one on eBay, I have to assume you don't have another handy. Borrow one from a friend or something. If it still charges via USB, it sounds as if the AC charger failed for some reason. 3 pounds for a new charger isn't that much.
I have a problem. I have an android tablet and yesterday it was charging and when I unplugged the charger it ripped everything from charger hole or whatever and it all stayed inside the charger and now I can't charge it. So, is there any way I can charge it? I have tried an app called wi fi charger and it doesn't work, also shake charger. Please help.
Cpt.Misha371 said:
I have a problem. I have an android tablet and yesterday it was charging and when I unplugged the charger it ripped everything from charger hole or whatever and it all stayed inside the charger and now I can't charge it. So, is there any way I can charge it? I have tried an app called wi fi charger and it doesn't work, also shake charger. Please help.
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Well, I guess there is a way to charge the device if your device posses removable battery, you can get universal mobile charger buy paying few buck and if you can't remove the batter then I guess nope there isn't any other way out other than fixing the charger jack. :cyclops:
kingsbuying said:
Yeah, I guess it is a good idea. You can try getting another spare battery and a universal mobile charger. So you can charge the two alternately. I get my old tablet battery a change from kingsbuying.com. So far so good.
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Well, can you tell what's " a battery charge form Kingsbuy.com" is this a names of some charger or something else didn't got that actually. I would say if you'd be more clear then I might have understand what's going on over there !
I have a Samsung galaxy tab 4 and the charger broke and now I cannot charge my tab!! Can someone help me please!?!
I have a Lenovo tablet and sometimes I am about to go somewhere that I need my tablet for and my tab is flat! how can I charge my tab in only a few minutes or at least faster because the minimum amount of time it takes my tablet to charge is 8 hrs and 56 mins. Can I please get some help
I tried to charge my S6 Edge with the Samsung fast charger that comes in the box but noticed that it charges my phone really slowly. When I plugged my M7's charger to the S6, it showed an estimated 2hr charge time, but when I connected the fast charger, it showed a 5hr estimated charge time. I noticed that it was taking forever to charge.
Anybody else seen this issue? What should be my steps to get it replaced? I bought the phone from BestBuy.
Thank you.
can you post screenshot?
Does it show "fast charging" along with the 5 hours time or not? If it does is probably the charger. If it doesn't it probably the phone. Take it back to best buy to verify.
I have one "Advanced Fast Charger" that will not inspire either of my two S6 Edge phones to report that they are fast-charging.
The other three I have all will, and with all four cables.
The one that won't, doesn't no matter which of the four cables is used.
I contacted Samsung and got an RMA for it. Even though I gave them the part-number for the accessory travel-charger, they insisted that I go to the "menu" on the charger and give them a six-digit code.
I suggested several times that the charger had no menu, but the (web-chat person) kept asking for it. Finally I told them the menu on the charger wasn't working either so I couldn't give them their 6-digit code, and that seemed to be enough for them to issue the RMA.
They tell me that it will take about two weeks to get it replaced. But that's OK, because my S6 Edge phone stopped auto-rotating today (two days after my 14-day window to return it) and that will also take two weeks to "repair" - so I won't be needing the charger anyway.
GO SAMSUNG!
S6 fast charging not working with fast car charger
nevernap said:
I tried to charge my S6 Edge with the Samsung fast charger that comes in the box but noticed that it charges my phone really slowly. When I plugged my M7's charger to the S6, it showed an estimated 2hr charge time, but when I connected the fast charger, it showed a 5hr estimated charge time. I noticed that it was taking forever to charge.
Anybody else seen this issue? What should be my steps to get it replaced? I bought the phone from BestBuy.
Thank you.
Click to expand...
Click to collapse
I notice this when I use the fast vehicle charger from Verizon that is specifically meant to be used with this phone. It sometimes tells me 6 hour until full and then randomly it will display "fast charging" like it is supposed to and like it does when I use the wall charger. No rhyme or reason to it. Sometimes, it fast charges and sometimes it doesn't. I know it has to do with whether the phone is in use and if the screen is on, so I turned the phone off to test and it still didn't fast charge. Any ideas??
adrock318 said:
I notice this when I use the fast vehicle charger from Verizon that is specifically meant to be used with this phone. It sometimes tells me 6 hour until full and then randomly it will display "fast charging" like it is supposed to and like it does when I use the wall charger. No rhyme or reason to it. Sometimes, it fast charges and sometimes it doesn't. I know it has to do with whether the phone is in use and if the screen is on, so I turned the phone off to test and it still didn't fast charge. Any ideas??
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Were you able to find an answer about this? My old Note 4 used to charge really fast with my car charger, now my new S6 Edge is detecting my car charger as USB, and it's really slow to charge.
juanyunis said:
Were you able to find an answer about this? My old Note 4 used to charge really fast with my car charger, now my new S6 Edge is detecting my car charger as USB, and it's really slow to charge.
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I ended up exchanging the charger for a new one and now it works fine. The first one must have been defective. I have the Verizon charger with fast charge technology.
adrock318 said:
I ended up exchanging the charger for a new one and now it works fine. The first one must have been defective. I have the Verizon charger with fast charge technology.
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I had the same issue. Used another USB cable and it worked fine. Apparently some of the cables they're shipping with the fast charge adapter aren't working right. Going to cause them headaches.
Posted my experience here.
http://forum.xda-developers.com/showthread.php?t=3099685
I had the same issue too, but for me it was the charger that was faulty.
I just started
I just started experiencing the same. I'm about to take it back to T-Mobile and see if they'll issue me a new something...right?
Hello!
I recently bought a S6 Edge for my little brother (1 week ago).
As he returned from school in the weekend (Boardschool) I surprised him with a fully charges S6 Edge (Left it charging for a day).
As monday he went back to school (They can only use the phones in their rooms) he left it charging monday night)
The phone was not charged teusday morning. (using the original charger and OTG cable).
He tried with his laptop, another power plug and nothing worked.
This weekend now I tried with a Qi charger and it started charing.
After a full night Qi charing his phone is at 100%
The phone doesnt get detected by my computer either. Seems like the microUSB port is broken, but he barely had the phone... And you know how you handle a brand new expensive phone, right?
I checked for dust, nothing changed.
Im not in the mood to send the phone back right now, so I wonder if anyone encountered this problem and maybe fixed it.
Thanks,
PV-
same thing just happened to me..did you find a fix by any chance?
same as you body, but i dident want to go in repair shop because i dont want to open my phone so i decided to buy a wireless charger and is working good until now with a little problem that is a slow way to charge a phone In a mean time if you dont have a wireless charger try to turn off your phone and plugged in charger repeat this until it works because my S6 sometimes it works sometimes not (alternative buy a battery case)... hope i was helpful for you, have great day.