About 2 months ago I bought myself the new Pocophone F1. I really enjoyed the phone and everything looks to work fine. Then yesterday something weird happened. I wanted to unlock my phone and use it, and then touchscreen did not work. It looks like nothing registers, even the fingerprint scanner does not respond. So ofcoures I restarted my phone and thought it will be just temporarily. After restarting, it was still frozen, nothing worked and I could not even get out of the lock screen. I restarted it like 10 times after that, and well without any explanation it worked again, I was very happy and thought it was just an app that caused it probably. I used my phone for about 2 hours, and than the same thing happened. And even after restarting it still was completely frozen. So I decided to just go into recovery mode and Wipe all data and just get a fresh install. I had my images and such on Pc anyways. But even after the wiping of all data, the touchscreen is still frozen!
I do not know what to do anymore. Now it says that the device is locked and I have to unlock the phone. I can not touch any buttons, because it is still frozen and the feedback of the fingerprint is not working as well.
For your information, I have not once let the phone fall and always used a case. I removed the case also, did not work. The phone looks just like I bought it yesterday, looks nothing wrong with it, but still touchscreen frozen. I really hope someone can help me
veder_aa said:
About 2 months ago I bought myself the new Pocophone F1. I really enjoyed the phone and everything looks to work fine. Then yesterday something weird happened. I wanted to unlock my phone and use it, and then touchscreen did not work. It looks like nothing registers, even the fingerprint scanner does not respond. So ofcoures I restarted my phone and thought it will be just temporarily. After restarting, it was still frozen, nothing worked and I could not even get out of the lock screen. I restarted it like 10 times after that, and well without any explanation it worked again, I was very happy and thought it was just an app that caused it probably. I used my phone for about 2 hours, and than the same thing happened. And even after restarting it still was completely frozen. So I decided to just go into recovery mode and Wipe all data and just get a fresh install. I had my images and such on Pc anyways. But even after the wiping of all data, the touchscreen is still frozen!
I do not know what to do anymore. Now it says that the device is locked and I have to unlock the phone. I can not touch any buttons, because it is still frozen and the feedback of the fingerprint is not working as well.
For your information, I have not once let the phone fall and always used a case. I removed the case also, did not work. The phone looks just like I bought it yesterday, looks nothing wrong with it, but still touchscreen frozen. I really hope someone can help me
Click to expand...
Click to collapse
Since you have performed a complete reset and the issue still persists it means there is something wrong with hardware. There is nothing you can do at this moment except to visit the nearest service center. It may a bad display cable or bad touch digitiser
Do you have a microSD inside the phone? Because if you do, try remocing it first. That happened to me as well and only removing the SD card fixed the problem.
Related
Hi I have been having this tablet for almost a month now. I have been experiencing when I press the power button to wake the device up, the screen won't turn on to the unlock screen. Its random but it happens to me at least 4-5 times a week. Any of you have the same issue? Is this a known issue cause I'm seriously thinking of returning this device and get an ipad instead.
I have only had my tab for a couple of weeks now, but I have had this happen to me once so far. Was slightly concerning, as I thought it had died for a moment.
EDIT: running version 3.2
Happend to me when I was still on 3.1. Update to 3.2 solved it.
my tablet came with 3.2. i have just written an email to sony. will let you guys know how it goes
happened to me three/four times in total and I had it since the launch. I used reset pin hole to fix.
Hi. I have the same problem. It can happen for 10 times a day. It's really annoying, and I don't know what to do.
Tried hard reset, but problem still remains, even when using only pre-installed programs.
Please help
Yep, I have had mine for about 2 months, never had an issue, went to go turn it on yesterday..... nothing.... so i figured the battery was dead, plugged it in.... nothing.... let it charge all night..... nothing.... tried to reset.... nothing... the light by the power button comes on when plugged in... orange charging, green ready, flashes orange when i reset it, but when i hit the power button, nothing, and the screen doesnt come on. I have had it with Sony and their piece of **** equipement, everything they have came out with since the PS3 has been junk!
I have had my tablet since it launched and this has only happened to me once. Using the reset pinhole fixed it right away. I would exchange it if this happens frequently.
After two months, this just happened to me for the first time about an hour ago... Odd. Pin hole reset fixed it.
Yeap sony suggested me to do the same it's been going ok so far. Another small issue happens to me is that it sometimes hiccup from sleep I had to press the power button twice to turn the screen on
I went to store and just ask for replacement. Now, with the new device it seems everything to be fine
The help guide is very useless yet useful for the Tab S because it says "You must access this page from your tablet." <-- It's broken, so how are we supposed to do that Sony?
But you can find a version of the help guide through loads of 404 errors, and it says prod the reset button with a paperclip (not a needle, a paperclip) and the power button will flash. Then boot up the tab like normal.
This worked for me, which is good because I thought the screen broke as I dropped my alarm clock on it. No physical damage so if I wanted to, the warranty would've covered it
I finally got my tablet back from Sony.... they said they found nothing wrong with it, but it works now, so far no issues. (this is after 2 days of me trying to get it to turn on, and about 3 hours at the store with the repair tech trying to get it to work, hence why they sent it in, and magically Sony found nothing wrong)
Try turning the screen brightness down to 98-99% and not 100% I found that worked for me
My phone was working perfectly fine until yesterday, when I went to the pool and carelessly left my mobile phone near some humid/wet clothes. When I got my hands on it, it was /working/ or so it seemed yet I couldn't put the SIM code to unlock it. It then restarted and got stuck in a bootloop.
I removed the battery, checked the Water Damage stickies and everything seemed fine, but still wasn't working. Today I got home and dropped my phone in rice (I heard it's good in order to absord water and such) and after a while I removed it, put the baterry in but now it just gets stuck on the boot screen.
I tried going into recovery, was able to, but can't surf through the menu because volume keys don't seem to work.
Any ideas what is wrong with my device? Any suggestion for a new phone if my phone doesn't come back from the dead?
Technical data?:
Unlocked with HTCDev Unlocker, rooted, and flashed CM7.1 with no problems before.
Two year old device.
Bump and extra info about my problem.
I left my phone discharging it's battery and seeing if anything worked okay. This morning it was off and wouldn't turn on, so I put it to charge.
After some hours, I got it's LED green so I tried and turned it on. It did, but still didn't pass the Cyanogenmod bootscreen, so I tried going into Recovery, and it worked! Now I'll try to tinker it, and see if I can get it fixed.
So, if anyone out there has the same problem I have, they should try killing their battery and charging it to 100%. It seems the battery malfunctioned or is almost dead, but a man can wish and see if he can repair his gadgets.
Glad to hear it's fixed! I'm sure many others would feel the same way about your recommended remedy!
Sent from my Nexus 7 on the XDA app. GO CANADA GO
Thanks!
When I had access to the Recovery I backed up my phone and wiped dalvik and cache, then re-installed Cyanogenmod (now upgraded from 7.1 to 7.2) but I'm currently considering switching to another ROM, like an ICS'
Everything works fine, except the SIM, but I believe that's a problem on my own end (network not working)
Hey guys,
Last night I plugged in my LGOG right before I went to sleep. About seven hours later I woke up, woke it up to check the time, then fell back to sleep. When I woke up again a few hours later, my phone was completely dead. No lights go on when charging, nor does it go into the charging mode that happens when the phone is off but charging. The power button does nothing at all. Connecting it to a computer does nothing. I have tried two different wall chargers and a USB plug, and have tried different outlets. The phone is rooted and unlocked. I haven't put any new apps or anything on the phone recently, however I have had a slight overheating issue lately. I don't think that that's what caused the issue though, as when I woke up for the first time and woke it up, the phone was not noticeably hot, and seemed to work fine. Any ideas or suggestions?
Edit: As suddenly as it stopped working, it has started working again, about two hours later. The notification sound buzzed, my phone turned on, and usual on start things happened. However I'm still extremely worried about it. Now that it's on, I assume there's more I can do to figure out the issue- suggestions?
These phones are terribly buggy when charging/when they die, IMO. Worst Android device I've ever had in that respect.
Probably just a fluke, tbh.
Unfortunately it happened again- sent a message, put my phone away, when I tried to turn it on again nothing happened and it stopped working for five minutes.
Apologies for not mentioning this before, but I am using carbonrom, not stock. I've used it for several months with no issues, and have used the latest build for a week or two now without this issue.
miller150 said:
Unfortunately it happened again- sent a message, put my phone away, when I tried to turn it on again nothing happened and it stopped working for five minutes.
Apologies for not mentioning this before, but I am using carbonrom, not stock. I've used it for several months with no issues, and have used the latest build for a week or two now without this issue.
Click to expand...
Click to collapse
Reboot into recovery and wipe cache+dalvik
Maybe the rom needs a little cleaning
Sent from my CM10.2 OGE973
Tried wiping cache and dalvik, but didn't seem to solve the issue. Then my phone started having an issue it's had once before- it turns on for a few seconds, then the screen goes grey for about a minute, then returns to being on. After returning to being on, it acts like it's just started up- ie, there's superuser grant notifications, cpu set notifications, and all sorts of other stuff I usually see on boot. It essentially rendered my phone unusable, so I restored an earlier backup. This seems to have resolved it for now, I may have to wait before updating carbon again.
miller150 said:
Tried wiping cache and dalvik, but didn't seem to solve the issue. Then my phone started having an issue it's had once before- it turns on for a few seconds, then the screen goes grey for about a minute, then returns to being on. After returning to being on, it acts like it's just started up- ie, there's superuser grant notifications, cpu set notifications, and all sorts of other stuff I usually see on boot. It essentially rendered my phone unusable, so I restored an earlier backup. This seems to have resolved it for now, I may have to wait before updating carbon again.
Click to expand...
Click to collapse
Either you have a bad phone (possible, LG seems to have some QC issues based on some of the crazy reports Ive heard fm other people on this forum [Mine's fine]), or it's all the startup **** that you have going.
Do you usually let it discharge to below 5%?
that's a stupid idea with any device, and seems to be especially damaging to our LGOG.
OMGMatrix said:
Either you have a bad phone (possible, LG seems to have some QC issues based on some of the crazy reports Ive heard fm other people on this forum [Mine's fine]), or it's all the startup **** that you have going.
Do you usually let it discharge to below 5%?
that's a stupid idea with any device, and seems to be especially damaging to our LGOG.
Click to expand...
Click to collapse
Have mine 2months been careful not to let the battery shut down on its own but thirds past Monday my car charger weren't bad and the phone shut down. Would not except a charge after that. Went to att and they sent me to a service center. They could not charge it either. They replaced it, now making sure my external battery backup its always charged. Do not want to do that again.
Sent from my LG-E970 using xda app-developers app
That sounds like that could actually be the issue. On the previous iteration of carbon I almost never allowed it to go below about 10%. However the new update seemed to be harsher on battery life and it slipped into the 1% range several times...
same thing happened to me running root box with no tweaks or anything. I woke up and the phone was off, been that way for two days now. it wasn't on the charger so its definitely possible that it died. I actually found this thread because I could've sworn there was a report of someone who had to do a battery pull. I'm thinking that's my only option now.
A week or two ago, my phone was lagging, so I pulled the battery out to restart it, as it wasn't restarting from the OS. It turned on to the HTC logo, then the screen went black. The rest of the phone works, including the digitizer and volume buttons. I purchased a replacement screen and installed it. The issue remains. I'm able to boot to Recovery and use a Java program called Android Screen Cast to see the display. Unfortunately, the display signal is corrupt, so I'm unable to test if a ROM reinstallation would work. I doubt it would in the first place, though, as Recovery, Fastboot and Hboot don't show anything as well, so it's most likely a hardware program. What could this be? I'm stumped on this one, and I'd like to have a phone to use until I have enough money to buy a replacement.
Hi,
Just few minutes ago my brand new phone just broke on me. I was holding it in my hand, locked screen, like minute later I tried to unlock it to no avail, screen just stayed black. There was a sound when I touched it by the fingerprint sensor, but no light up from behind the screen. I tried holding down power, then power+volume up, phone only vibrated, no reaction on the screen. I've connected it to the charger, and now it seems to be in bootloop - screen is turned off, and every few seconds phone vibrates. I've managed to somehow turn it back on once, phone booted to system, everytthing worked just fine, then I locked screen and it just stayed black, now I can't reproduce that, can't even turn it off, it's just vibrating every so often. Did it really brick in my hand? Software of Hardware? Everything worked just fine, maybe battery was draining a little bit too much for my taste, (15-20%/hour with screen on+lte/wifi) but 120Hz refresh rate+bright setting and AOD turned on 9am-9pm could do that. Do you guys have any suggestions, or I'm expecting trip to the service?
Sorry, but i cannot guess any reason. I am stumped as this bootlooping shouldn't beb happening... Very strange. May be its better to show it to service center guys.
Btw, i had tried this on my previous android phone to shut it down, like a hard shutdown. I had pressed power + volume down + volume up keys together to shut it down completely. Basically by pressing all the 3 keys. If you want to try, you can try it. I have not tried it on my GT, but had used it on Oneplue 2 and Honor View 10.
Hope your issue gets resolved asap...
Okay, I've contacted support via livechat, they told me it's definetly just software glitch, and to resolve this I have to wipe dialer cache (?) and all system settings - I did it, everything worked just fine, but today, again, same thing happened. First time phone just died in my hand, second time it was while listening to music via Pulsar, today I was just sharing wifi as a hotspot, phone randomly broke connection and would not unlock, but still I could tell it was on, because of vibrations and sounds. Not a software glitch after all? If I manage to unlock it I'll just recover it to factory settings, we'll see if that helps, but I don't like the sound of that.
What apps are -you- installing?
Launchers and power management apps are prime suspects...
Otherwise, mobo failure. It may be firmware but how far do you want to take it?
It should run fine out of the box.
Last time I played with launchers was with good old SGS about 5 years ago, only app out of ordinary was AccuBattery to check that SoT drain, but could it make such a damage without root privilages?
d4m4in said:
Last time I played with launchers was with good old SGS about 5 years ago, only app out of ordinary was AccuBattery to check that SoT drain, but could it make such a damage without root privilages?
Click to expand...
Click to collapse
Accubattery isn't the culprit...