Related
Hello,
I looked around a bit about finding the A-key. I just had my phone remotely fixed for the authentication problem, but they never told me the A-key even though I asked.. I was wondering if there was a way to pull it off the phone..
This is verizon, the akey is blank in EPST.. I tried CDMA Workshop and it got a bunch of crazy info but errored out on when getting the a-key. I also looked through qpst but it doesnt look like a-key is in there(under service programming).
Anyone have any ideas? Im about to start flashing and Id hate to be on the phone with verizon for another couple of hours every time this happens.
Before I called verizon I even tried generating my own Akey with that akey calculator but that didnt really work..
Thanks
some verizon service areas do not use an akey stored on the phone but instead they authorize in their sytem based on your esn and some identifier your radio sends them. This is the way it is in my area. the verizon tech told me all of their systems will be moving this way, supposed to help prevent phone cloning and some other security issues.
I was assured that all i would need to do is call if it tells me phone not authorized and they will correct it.
rmancl said:
some verizon service areas do not use an akey stored on the phone but instead they authorize in their sytem based on your esn and some identifier your radio sends them. This is the way it is in my area. the verizon tech told me all of their systems will be moving this way, supposed to help prevent phone cloning and some other security issues.
I was assured that all i would need to do is call if it tells me phone not authorized and they will correct it.
Click to expand...
Click to collapse
Ah I see so you're saying that it actually is blank not just hidden away..
Alright, thanks.
I gotta say im thinking this is true. I just flashed my phone to NexVisions rom and cant activate so im gunna have to wait till morning to get it activated because tech support stops working in the middle of the night i guess. If its as simple as it sounds, I will report back as such.
Soooo I left the phone plugged in on the otherside of the house (I figured I cant get calls why bother bringing it im my room) and it wasnt able to make calls i figured no out no in so i shouldnt be able to get calls. I wake up this morning to 16 missed calls because someone called in at work and Im the only one who can work.... it activated at some point in the night. *228 worked just fine... completely baffled... just worked out of the blue, does this have something to do with recieving calls? any ideas?
blksprk said:
Soooo I left the phone plugged in on the otherside of the house (I figured I cant get calls why bother bringing it im my room) and it wasnt able to make calls i figured no out no in so i shouldnt be able to get calls. I wake up this morning to 16 missed calls because someone called in at work and Im the only one who can work.... it activated at some point in the night. *228 worked just fine... completely baffled... just worked out of the blue, does this have something to do with recieving calls? any ideas?
Click to expand...
Click to collapse
When it wasnt authenticated before i called verizon I got the calls but I couldnt answer them and they would be missed calls after one ring or so.. Maybe thats what was happening in ur case..
Could be that verizons systems updated themselves or something..
NOT a unlock problem!! "your sim card does not allow a connection to this network"
Sorry i know this may or may not be related directly to the hero but i'm trying to sort out why it happens, so i can fix it.
My phone works fine at home, but when i get to work (and near) I lose data connection, then if i reboot i get the "your sim card does not allow a connection to this network".
This only has been happening for the last two days!! and had been working for months.
Any ideas as the network provider isn't much help?
BTW: the network shows in the "search networks" menu.
well signal and network connection has returned.
Strange thing is, when i checked the networks settings it has automagically changed to "wcdma only" i've changed it back to auto and it disconnected then reconnected fine.
Hmmmm.....????
I'm sorry to tell you this, but the phone has been IMEI blacklisted.
itsmonkey said:
I'm sorry to tell you this, but the phone has been IMEI blacklisted.
Click to expand...
Click to collapse
If that were the case it would not work anywhere. The OP reports that the phone works fine from home. He alsl reports that the network connection has returned. Neither of these would happen if the IMEI had been blocked.
itsmonkey said:
I'm sorry to tell you this, but the phone has been IMEI blacklisted.
Click to expand...
Click to collapse
ignore that clown
Sounds like the cells in that area may be having some issues, call the network and advise they should be able to take some examples and check the metrica type reporting systems most networks use. This will show alarms triggered by the cell itself and allow the fault to be fixed or reset.
When ever you have an issue and it only happens in one area as its a radio network the issue wont be handset related. In very rare cases certain radio roms can have issues depending on equipment on the base station but its very rare.
Don't worry, I'm not gullible enough to believe him!! Admittedly though that was my first thought before realizing it still worked when i got back home, as the network denied all knowledge of there being a problem. Next I thought maybe it was something to do with my sim......but anyway i never really found out.
I just think it was a bit suspicious that after many calls to the provider and nothing, i thought i'd try again and as i was talking to the 2nd line support it magically appeared back on the network and they said it wasn't them??? hmmm...
If i was to take a guess I think i may have had poor reception in a supposedly good reception area for a while and i had been blocked from connecting via gsm and only 3g (is it wcdma?) or something like that. (i've heard similar has happened to others in the past).
@Anarchyuk: thanks for your insight, its nice to find out how the operators and systems work.
I have found that if I am in an area with no phone reception when I switch from standby i get a warning sign with a picture of the SIM card crossed out and a message suggesting that my SIM card is not working. That is very misleading - all it means is that I have no reception, but my SIM is fine!
I paniced a bit when I first saw it (in an inner office within a large building in a weak reception area) but trial and error has shown it is misleading and I now just ignore it.
Yep, that's normal behavior as far as i'm aware.
The problem i had was completely different, but yes that threw me the first time i saw it as it doesn't obviously look like purely no signal.
mattyguk said:
well signal and network connection has returned.
Strange thing is, when i checked the networks settings it has automagically changed to "wcdma only" i've changed it back to auto and it disconnected then reconnected fine.
Hmmmm.....????
Click to expand...
Click to collapse
This fixed my issue completely. I was set on GSM only and set it to auto, everything came back at once!
Hello everyone.
Since getting a Lumia 800 I've had nothing but issues. Initially the problem was battery life (as is common, I know), which never reached more than 5 hours even on minimum usage. Then I started getting signal dropouts. So I sent it back to Nokia's UK repair centre in Thetford, thinking that they would sort it.
I got the phone back today, and the phone now will not find a network at all - I've tried multiple Microsims on different networks, with no luck. On the advice of the Nokia helpline I restored the phone to factory settings, performed both a soft and hard reset, and tinkered with the network settings app and the mobile network menu in settings.
It isn't a sim insertion error, as a different symbol shows up when no sim is inserted. The phone simply won't find a network, when I know the signal strength is very strong in my area (in fact I'm using my old phone with the same sim card and it has full strength).
It looks like I'm going to have to send it back to Nokia again, but if anyone can help me to save me having to do that it would be much appreciated.
Thanks,
Chris
Try put it on 2G.
Most time 2G get better signal than 3G.
vibbow said:
Try put it on 2G.
Most time 2G get better signal than 3G.
Click to expand...
Click to collapse
2G didn't change anything, still no service.
I'd the similar issue, the status kept showing NO NETWORK connection, but the funniest part is, I can make call, and send SMS!
The most frustrated part is, the data connection is always drop! I'm not sure is my telco issue or the phone issue!
Have you tried ringing yourself?
I know that sounds stupid but I constantly get the no signal sign but can still call, send texts and receive all, even the internet works.
I thought it was a problem with three (everyone always says they're ****) but the post above suggests not.
brummiesteven said:
Have you tried ringing yourself?
I know that sounds stupid but I constantly get the no signal sign but can still call, send texts and receive all, even the internet works.
Click to expand...
Click to collapse
Yeah I'd read somewhere else about ringing/texting to wake the phone up kinda thing, but it doesn't work.
Goes straight to answerphone when I call the phone, and when I try and call out it just fails.
brummiesteven said:
I thought it was a problem with three (everyone always says they're ****) but the post above suggests not.
Click to expand...
Click to collapse
Nope, it's doing this to me on the o2, giffgaff and 3 sim cards I've tried.
Where did you buy it? If it was a physical store I'd take it back there and ask for them to swap it over... would be quicker than sending it to Nokia.
I have the same problem with L800. No service but... I can't call, answer or send sms and get them...(Wifi works fine) I tried many different sim cards from different operators etc. Can't take it back to the shop because I bought it used without purchase papers. It just suddenly stopped saying "no service". And when I mess with it and try search the network manually it finds them, but wont connect to any of them. And after doing that alot, it says incorrect sim or something like that.
It lets me put in the pin code and everything.
I tried searching from everywhere but no solutions yet.
Kurivaim said:
I have the same problem with L800. No service but... I can't call, answer or send sms and get them...(Wifi works fine) I tried many different sim cards from different operators etc. Can't take it back to the shop because I bought it used without purchase papers. It just suddenly stopped saying "no service". And when I mess with it and try search the network manually it finds them, but wont connect to any of them. And after doing that alot, it says incorrect sim or something like that.
It lets me put in the pin code and everything.
I tried searching from everywhere but no solutions yet.
Click to expand...
Click to collapse
Hmmm, ok it's not a simcard issue then, if you tried a lot of other simcards from different operators, did you try to clean your simcard reader maybe there is some dust or perhaps a failure that results in not reading your simcard.
Goodluck buddy,
So today I made an experiment. I live in Norway and I went to Finland. In Finland the phone worked perfectly with out any problems but as soon I got over the country line back to Norway. It said "No Service". Very strange...
Kurivaim said:
So today I made an experiment. I live in Norway and I went to Finland. In Finland the phone worked perfectly with out any problems but as soon I got over the country line back to Norway. It said "No Service". Very strange...
Click to expand...
Click to collapse
Well, then it's solved, just move over to Finland :laugh:
Just kidding mate, it's a strange problem don't think there are a lot of differents between the gsm coverage of both countries.
The only option I can think about for now is to perform a hard reset.
If I found something usefull about this issue I let you know.
Greetz,
So, as the title mentions, I am unable to make phone calls or go through self service on my phone. I can still send texts over 3G/4G, and I've already RUU'd back to the latest version.
The error message I'm receiving when making calls: 'The number or code you are trying to dial is invalid' blah blah
Anyone else come across this issue?
EDIT: I'm starting to think it might be a network issue and not just me....
repl1ca said:
So, as the title mentions, I am unable to make phone calls or go through self service on my phone. I can still send texts over 3G/4G, and I've already RUU'd back to the latest version.
The error message I'm receiving when making calls: 'The number or code you are trying to dial is invalid' blah blah
Anyone else come across this issue?
EDIT: I'm starting to think it might be a network issue and not just me....
Click to expand...
Click to collapse
try ##72786# and reset your data (this wont reset the phone) the phone will reboot and go through the activation process, profile update, and prl update. See if that works, could be a network issue though but thats a bit strange. Try changing locations to see if it helps
deakelem said:
try ##72786# and reset your data (this wont reset the phone) the phone will reboot and go through the activation process, profile update, and prl update. See if that works, could be a network issue though but thats a bit strange. Try changing locations to see if it helps
Click to expand...
Click to collapse
Yep, tried that. I actually took it into the Sprint store yesterday and they were stumped by it as well. I can still text and browse the internet, but no calls. We'll see what they have to say when I go pick it up in around an hour....
Thanks for the troubleshooting tips though!
Sprint ended up ordering a replacement phone so I should have it before the end of the week.
Sent from my One using Tapatalk
Put it on WIFI and try ##72786#. Doing ##72786# on the Radio Data Connection is a total crap shoot (both LTE and 3G) on the M9.
mswlogo said:
Put it on WIFI and try ##72786#. Doing ##72786# on the Radio Data Connection is a total crap shoot (both LTE and 3G) on the M9.
Click to expand...
Click to collapse
The Sprint store techs couldn't figure out what was wrong with it so they ordered me a new one haha. I must have done something real bad with it!
Calls over my Bluetooth stereo weren't working either so I'm glad I got a new one. No issues so far
Sent from my 0PJA2
Greetings, I have this phone and for a while now the signal has gone completely, I cannot call or have data, I have changed the company criket, tmobil and the same thing happens in both, I remove the line I put it, Sometimes it recognizes the network but if I turn off or reboot the phone loses the signal again, my phone recognizes the phone number and the phone company but I have no signal or data, can someone give me an idea? thanks I hope you can help me.
Mayrel2015 said:
Greetings, I have this phone and for a while now the signal has gone completely, I cannot call or have data, I have changed the company criket, tmobil and the same thing happens in both, I remove the line I put it, Sometimes it recognizes the network but if I turn off or reboot the phone loses the signal again, my phone recognizes the phone number and the phone company but I have no signal or data, can someone give me an idea? thanks I hope you can help me.
Click to expand...
Click to collapse
Is this still an issue because I have the solution if needed?
phillybro2010 said:
Is this still an issue because I have the solution if needed?
Click to expand...
Click to collapse
do you have the solution? could you share it? I still have the phone with the unusable cup holder, it does not get a signal with any company, if you know how to solve it, could you please share the information? Thank you!
Copy this into the dialer *#*#4636#*#*. Under Testing go to Phone Info. Next go to the option " Set Preferred Network" and from the drop down choose "LTE only". This will force the phone to only connect to the 4G network with the one drawback being that it will drain the battery a little bit more. Hopefully it helps.