Poll on affected vs unaffected screens **No Discussion - just a poll** - Huawei Mate 20 Pro Questions & Answers

Please indicate on the poll if have been affected by the green tint issuse and which type of screen you have - Use the Device Info HW app
There is already a discussion open, so this is purely for a poll and then post Screen brand / Production number / days when you noticed
Eg. LG 18-10-51 Noticed after 4 days
Hopefully we can start to get a picture of production numbers that are unaffected and if BOE is better than LG

LG Screen 18-10-51 noticed within 48 hours of medium use

Yes. Massively green. Almost hulk bad. LG display

LG screen 18-10-51, aprox 72 after first usr
Wysłane z mojego LYA-L09 przy użyciu Tapatalka

LG 18-10-51 Noticed after 1 day

Synaptics-Laya171020-LG-01-18-10-51
Been using for over a week, no issues seen

LG 01-18-10-51 Noticed after 30 minutes

LG-01-48-51 noticed on the 2nd day.

LG-01-18-10-51
Using it over a week now with luckily no issues so far.

LG 18-10-51 Noticed after 7 days. Medium use I would say.

LG 01-18-10-43
Mine is from 1and1 Germany. After a few days I had on both sides small green lights.
Gave it back to 1and1 for changing the phone.
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LG screen can see it most round the bottom and bottom edges

BOE-02-18-00-61 thank god i dont have an LG screen

Mine is affected but you really have to use it in very specific conditions to notice it. Not affecting ly everyday use. But i will ask for a replacement when i have time to go to the huawei support center here in Paris

BOE 02-18-00-61 Using it since 2 weeks and no issues so far

LG 51 started 3 days after using

LG-01-18-10-43 - noticed in first week.
I also noticed a ghosting effect while scrolling in dark screens (like settings screen with dark theme)

LG
LG 01-18-10-51. Green tint noticed immediately.

LG- 43 but after update LG -51. First phone noticed it day 1. Second replacement phone Noticed it Day 1.
waiting for the 2nd batch to come(3rd replacement) on the 26th of Nov.

LG 01-18-10-43 from Germany. Green glows on the edges. Pathetic.

Related

[Q] Lightbleed Problem

Hi everyone,
Finally got my brand new phone from Walmart Wireless in the mail yesterday. Got a heck of a deal during Thanksgiving. The only problem is that this phone has some light bleed at the bottom right hand corner along with 2 small specks which I thoght was dirt but is probably dead pixels. The dead pixels can only been seen on a black screen for some reason and doesn't show up when the screen is red, blue or green. The phone isn't even activiated it and I'm debating whether I should return this or just live with it. What do you all think? To be honest, the screen is so bright on this phone, the only time I can tell that there is a defect is when it's on 100% brightness against a black screen. I'm just worried that my replacement could be worse? What is everyone else seeing?
https://www.dropbox.com/s/zaor6l6mtlj9l7w/2012-12-05%2021.13.03.jpg
https://www.dropbox.com/s/1ogmbo2gh0elfhx/2012-12-05%2021.10.25.jpg
Have You seen my threads?
http://forum.xda-developers.com/showthread.php?t=2030602
http://forum.xda-developers.com/showthread.php?t=2026307
U can also check about this issue:
http://forum.xda-developers.com/showthread.php?t=2018580
Wysyłane z mojego HTC One X+ za pomocą Tapatalk 2
Yes, it seems that there is screen bleed along the bottom edge of the screen. Which I can deal with, but alongside the right hand side, I find it a little annoying when watching movies in the dark. Anyways, they're sending out another one to me and I guess I'll keep the better of the two...

Backlight bleed

I noticed in videos of EU Honor 7 (and my phone) that there is light leak along bottom half of left and right sides.
Has anyone got a phone without this? Wondering now if they used the Eu introductory offer to get rid of these displays as videos I've seen of the Chinese version don't seem to have as noticeable light bleed.
Oh no, I can now see it on mine, never noticed before... Life ruined!
EU version as well.
Can't see any on mine
Sent from my PLK-L01 using Tapatalk
No light bleed here.
EU version.
Skickat från min PLK-L01 via Tapatalk
Just noticed now, a stuck green pixel near top left of display when watching a movie. Not impressed.
Anyone else can test for any stuck pixels, wondering if its worth returning it. If every display has minor faults then I guess its not worth it.
I have two Honor 7 smartphones from Amazon germany.
Both of them EU Version.
Both of them have light bleed
Gesendet von meinem D6503 mit Tapatalk
Honor 7 EU Version bought from amazon.de ...
Display bleeding on the left and right lower end of the panel.
Going to send it back.
I hate it if I buy a new device, unbox it and boot and the first thing I see is a bleeding display.

Screen burn

So ive had the lg g5 for about 3 months now and i can already see my keyboars burned into the background of my screen, did anyone else had this issue..i kinda find it hard to belive because i had my g4 for 2 years and i had no screen burn at all
spazz1233 said:
So ive had the lg g5 for about 3 months now and i can already see my keyboars burned into the background of my screen, did anyone else had this issue..i kinda find it hard to belive because i had my g4 for 2 years and i had no screen burn at all
Click to expand...
Click to collapse
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3364676
https://forum.xda-developers.com/lg-g5/help/lg-g5-screen-ghosting-burn-problem-t3545769
https://forum.xda-developers.com/lg-g5/how-to/tip-reduce-screen-burn-lg-g5-t3522507
https://forum.xda-developers.com/lg-g5/help/lg-g5-screen-burn-t3514089
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3490340
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3452283
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3569838
https://forum.xda-developers.com/lg-g5/help/gps-check-problem-exists-t3514477
https://forum.xda-developers.com/lg-g5/help/repeated-burn-issues-t3551087
I did a google search for you here are a few results.
wolfu11 said:
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3364676
https://forum.xda-developers.com/lg-g5/help/lg-g5-screen-ghosting-burn-problem-t3545769
https://forum.xda-developers.com/lg-g5/how-to/tip-reduce-screen-burn-lg-g5-t3522507
https://forum.xda-developers.com/lg-g5/help/lg-g5-screen-burn-t3514089
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3490340
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3452283
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3569838
https://forum.xda-developers.com/lg-g5/help/gps-check-problem-exists-t3514477
https://forum.xda-developers.com/lg-g5/help/repeated-burn-issues-t3551087
I did a google search for you here are a few results.
Click to expand...
Click to collapse
I think you missed a few
I had this issue on my LG G2, LG G3, then I said maybe LG learned from this , then I bought a G5 to find out it's defected also lol, but Im still loyal to LG and will get LG phones what ever happens .
Sent from my VS987 using Tapatalk
sayyro said:
I had this issue on my LG G2, LG G3, then I said maybe LG learned from this , then I bought a G5 to find out it's defected also lol, but Im still loyal to LG and will get LG phones what ever happens .
Sent from my VS987 using Tapatalk
Click to expand...
Click to collapse
I've been one of the lucky's i guess I've never had retention or burn on any devices i own other than an old s3 and my wife s5 which had face book burnt into it
TheMadScientist420 said:
I've been one of the lucky's i guess I've never had retention or burn on any devices i own other than an old s3 and my wife s5 which had face book burnt into it
Click to expand...
Click to collapse
What's worse is Facebook notification burns of a keyboard burn so that's why u must use a black themed keyboard o hope your wife is fine with it
Sent from my VS987 using Tapatalk
sayyro said:
What's worse is Facebook notification burns of a keyboard burn so that's why u must use a black themed keyboard o hope your wife is fine with it
Sent from my VS987 using Tapatalk
Click to expand...
Click to collapse
lol she didnt even notice i got it im like wtf i can make out the icon strip at the top of face books page and the thunbs up button lol pretty bad but guy i know just had to have it cause the phones in prstine shape for 2 years old traded a samsung 9.7 inch tablet for it so i kinda got my moneys worth out of it.
lol techniclyive sold it twice now
I have horrifically bad screen burn that occurs after minutes, even seconds of bright objects being on the screen. It seems it only became this severe after 2-3 months of having my LG G5. It would be mostly tolerable during the day, but I primarily use my phone after I'm off work at midnight - dim light and lower phone settings make the screen burn even more aggressive in appearance.
Furthermore, I've had backlight bleeding on the top edge and bottom right corner, along with slight bright patches since day 1. This past week I also picked up a Cardboard VR headset only to find I have a dead pixel smack in the center of view on bright scenes, and more than a dozen bright pixels on black backgrounds (several are the super-bright green subpixels.)
Any one of these display issues I could've tolerated, but together it's grown outrageous. I also have faulty GPS and a loose chin connection on the bottom right. This is a Sprint G5 LS992 with a production date of January 25, 2017... so a late model certainly isn't a guarantee of better quality hardware - not for me at least.
Guys, just send it on warranty, they'll replace your entire screen (so it's a good way to loose scratches of your screen-they replace the whole panel, LCD and glass combined). Mine got replaced after 6 months of use and now after 5 with new screen I don't have any problems with it.
AnDevil said:
Guys, just send it on warranty, they'll replace your entire screen (so it's a good way to loose scratches of your screen-they replace the whole panel, LCD and glass combined). Mine got replaced after 6 months of use and now after 5 with new screen I don't have any problems with it.
Click to expand...
Click to collapse
Unfortunately I don't believe that is even an option for me any more.
I got this G5 as an "upgrade" for a G Flex 2 that LGE Alabama at one point claimed would take 2.5 to 3 months to repair (not "7-10 business days" as the RMA email stated.) After several hours of calls and complaints online, I thought I had a satisfactory resolution 2 months after sending my phone in.
Then all of the issues in my last post started popping up.
Normally a phone is covered 1 year from date of manufacture (again, mine is January 25, 2017 making it only 5 months old) BUT both my service paperwork and the LGE representative on phone said I am only warranted 90 days after receiving the G5 in March; noting here that my G Flex 2 had no hardware defects - only hardbricked firmware on accident due to LG Anti-Rollback.
I feel now that I was purposely screwed over with a rushed, refurbished-yet-still-defective unit by LGE Alabama. I already fed them cash for the G Flex 2 being an Out-Of-Warranty repair job - I don't want to double down my losses paying them again in less than half a year.
So did LG say something about this issue ? They know thousands of people are having this problem .. didn't they say anything atleast
Sent from my VS987 using Tapatalk

PSA: Huawei Mate 20 Pro has a display problem - Gluegate

VÍDEO
https://www.youtube.com/watch?v=smsc_wp_YuI
UPDATE:
OK, now it's a widespread issue.
It looks like it could be the glue drying or something else.
Because the issue appears after some days of usage.
Btw, I've returned my phone
-------------------------
I bought the Mate 20 Pro the 18th of October, at first the display looked fine but it's been some days already that I'm noticing a yellow/green tint on the right side of the display that reminds me so much to the problem that happened with the Nexus 4 (it was because of the glue [https://www.pocketables.com/images/....com/images/2012/12/nexus-4-yellow-screen.jpg) ).
And it's getting worse.
It's not just me, another user on XDA and another user on Reddit also said that are having the same issue.
If it's the glue, even if you don't notice the issue right now on your device, it might appear in the next days, as it happened to me.
These are my pictures:
[https://imgur.com/a/6doz3ZI](https://imgur.com/a/6doz3ZI)
What do you think?
I'll go and return my phone for another one this Monday. And if the new one has the same problem I'll ask for a refund
UPDATE:
More things I've noticed:
After playing a burn in fix video, the way that this issue looks is different, it changes.
Here I took some pictures of the display with a black background:
https://imgur.com/a/RVscvY9
NEWEST UPDATE:
There seem to be two different issues, or maybe one. Maybe it's related with the display controller
Here's a video
https://www.youtube.com/watch?v=smsc_wp_YuI
CASES REPORTED:
One user:
https://www.reddit.com/r/Huawei/com...ei_mate_20_pro_might_have_a_glue_gate/e8ne71q
Another user:
https://www.reddit.com/r/Huawei/com...ei_mate_20_pro_might_have_a_glue_gate/e8me29u
Another:
https://www.htcmania.com/showthread.php?t=1450601
Another:
https://forum.xda-developers.com/mate-20-pro/help/screen-issues-t3859742
Another:
https://forum.xda-developers.com/showpost.php?p=78004165&postcount=6
And another:
https://forum.xda-developers.com/showpost.php?p=77990662&postcount=3
And mine.
UPDATE:
And here we have 3 more users:
https://i.imgur.com/IZfzucj.jpg
It appears that the problem appears after some days of usage, so It could be a gluegate, that's why I opened this post, to warn users.
Another one:
https://www.reddit.com/r/Huawei/com...ei_mate_20_pro_might_have_a_glue_gate/e8pqags
NewtScamander said:
This is how it looks
Huawei Mate 20 Pro Greenish display https://imgur.com/a/6doz3ZI
I'm thinking about exchanging it.
Do other Mate 20 Pro have this issue?
Click to expand...
Click to collapse
Faulty screen exchange it
I have same issue
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I'd definitely 100% exchange it or return it if my screen looked like this
Mine is today returned my shop and have new
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is there a way to find out if your unit has a BOE or LG display? All of the reviewers said the screen was amazing but LG screens had a lot of complaints on the Pixel
salva111549 said:
I have same issue
Gesendet von meinem LYA-L29 mit Tapatalk
Click to expand...
Click to collapse
Then it will probably be the glue
if its glue, its a manufacture faulty batch (lets hope). This even happened years ago with Samsung phones due to poor QA (and for Samsung that's huge).
While highly unlikely, if you happen to find its software related or to do with w/display driver, post it in the EMUI/software problem/fault thread so you can let others know. Also, be sure to get in touch with Huawei and keep us posted on your results.
EDIT 1/11: From what I can read on the first 30-40 pages its moistly screens with LG and not BOE. Its in multiple regions, so let's way a few more weeks and see if the newer BOE batches or wave 2 of the shipments fixes the issue...
RoOSTA
Another guy with a similar problem
https://forum.xda-developers.com/mate-20-pro/help/screen-issues-t3859742
NewtScamander said:
Another guy with a similar problem
https://forum.xda-developers.com/mate-20-pro/help/screen-issues-t3859742
Click to expand...
Click to collapse
Yup sending it back to mobile phones direct tomorrow...
I have similar problem. The brighter shade can be visible on both sides ( on the right side little bit more expressive) and at notch edges. I'm returning phone tommorow . Sucha a shame :/
I have the same problems
Following this. I also have the same issue. Not sure though if it's to do with the screen refractions on the curved glass. Will wait to see what happens with others. What apps are people using to test?
Kipp162 said:
Following this. I also have the same issue. Not sure though if it's to do with the screen refractions on the curved glass. Will wait to see what happens with others. What apps are people using to test?
Click to expand...
Click to collapse
I thought that. I've never had a curved like this. I put a black wallpaper on and it's fine. Put a colour one on and you see it
A great way to tell is if you have a white chrome window and then pull the notification shade down it shows all around the notch. I think it's something to do with greys on low light levels?
Yeah greys at low light seem to vary in colour a little, if it's really bad keep swapping the phone. I had to change my Nexus 6P made by Huawei 3 times before I got a good screen. Mine is slightly lighter on the bottom third but it's hardly noticeable so I'm going to stick with it.
__NBH__ said:
Yeah greys at low light seem to vary in colour a little, if it's really bad keep swapping the phone. I had to change my Nexus 6P made by Huawei 3 times before I got a good screen. Mine is slightly lighter on the bottom third but it's hardly noticeable so I'm going to stick with it.
Click to expand...
Click to collapse
I'm the same I have slight green on the right and near the notch but only in a dark room at 0 brightness on grey backgrounds
Reuben_skelz92 said:
I'm the same I have slight green on the right and near the notch but only in a dark room at 0 brightness on grey backgrounds
Click to expand...
Click to collapse
I've got the XDA app open and it's green on the left , green around the top and bottom left. Think I hear the 6T
For me it was netflix loading screen,it's gray,and the amount of shade was overwhelming :-/ I'll check another version tommorow,if the issue will show up on another device i quit and wait for S 10 probably.
Reuben_skelz92 said:
I'm the same I have slight green on the right and near the notch but only in a dark room at 0 brightness on grey backgrounds
Click to expand...
Click to collapse
Be cautious,I saw nothing at first day of usage. I think this issue is getting worse over time.
bazda said:
For me it was netflix loading screen,it's gray,and the amount of shade was overwhelming :-/ I'll check another version tommorow,if the issue will show up on another device i quit and wait for S 10 probably.
Be cautious,I saw nothing at first day of usage. I think this issue is getting worse over time.
Click to expand...
Click to collapse
Mine got worse today. Used a lot today though

green edges glue gates after months

Who can shares his expérience with the mate 20 pro coming with gluegate issue and green edges (lg screen) does it get worse over time ? Do we can minimise risk and how much time as per your expérience the phone will stand? Got my new mate 20 pro as a gift without any chance of replacemnt with warranty
Never experienced green edge gluegate problem despite the fact that I have an LG display, bought my phone at launch and my phone is part of the batch people on XDA claimed repeatedly was 100% defective.
You see green edges in your display when exactly? In certain apps? All apps? Specific conditions?
jhs39 said:
Never experienced green edge gluegate problem despite the fact that I have an LG display, bought my phone at launch and my phone is part of the batch people on XDA claimed repeatedly was 100% defective.
You see green edges in your display when exactly? In certain apps? All apps? Specific conditions?
Click to expand...
Click to collapse
In low light when the brightness is at 0 in a grey background the left side is yes greeny and im afraid that it will extend and be unusable as maby video shown in youtube.
Just once brightness increased problem disappear
I got mine just after launch and there is a slight green hue around the edges under the usual conditions (LG panel) but it was never bad enough for me to want to return it. It's not got any worse since I had it (nearly 6 months now.)
If you've only just got yours then I'd imagine you'll be okay as they were supposed to have sorted the issue in later batches.
Had mine since launch, only really shows the problem under very dark conditions. Try taking a picture with another phone, it really does highlight green screen issues. I'm going to return mine this week.
I've had mine for about two weeks and don't have the screen issue as I believe the screen manufacturer was changed from LG to another at some point.
Sent from my Mate 20 Pro using Tapatalk
I believe that huwaei are only using BOE screens now

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