Hi everyone,
Finally got my brand new phone from Walmart Wireless in the mail yesterday. Got a heck of a deal during Thanksgiving. The only problem is that this phone has some light bleed at the bottom right hand corner along with 2 small specks which I thoght was dirt but is probably dead pixels. The dead pixels can only been seen on a black screen for some reason and doesn't show up when the screen is red, blue or green. The phone isn't even activiated it and I'm debating whether I should return this or just live with it. What do you all think? To be honest, the screen is so bright on this phone, the only time I can tell that there is a defect is when it's on 100% brightness against a black screen. I'm just worried that my replacement could be worse? What is everyone else seeing?
https://www.dropbox.com/s/zaor6l6mtlj9l7w/2012-12-05%2021.13.03.jpg
https://www.dropbox.com/s/1ogmbo2gh0elfhx/2012-12-05%2021.10.25.jpg
Have You seen my threads?
http://forum.xda-developers.com/showthread.php?t=2030602
http://forum.xda-developers.com/showthread.php?t=2026307
U can also check about this issue:
http://forum.xda-developers.com/showthread.php?t=2018580
Wysyłane z mojego HTC One X+ za pomocą Tapatalk 2
Yes, it seems that there is screen bleed along the bottom edge of the screen. Which I can deal with, but alongside the right hand side, I find it a little annoying when watching movies in the dark. Anyways, they're sending out another one to me and I guess I'll keep the better of the two...
Related
Yesterday i bought a HTC Hero (my first one). When i turned it on and toke a good look at the starting screen (the one that says Hero, and HTC), i found a white pixel, probably dead or something. I went back to the store to get a new phone. This was not a problem at all and i got a new Hero. Now again, when i turned on the phone and toke a good look at the black screen, i also found 2 pixels with a other wierd problem:
The pixels also turned out white when i looked at them in a specifica angle. Just to be clear, i am watching on a black screen (starting screen). If you look at the screen and not in a specific angle i cant spot the pixels directly, but when i tilt over the phone slightly they show up and are 2 little white dots.
After i found out i downloaded the Detect Dead Pixel app. This app can create a black screen, the same screen as the home screen. When i use this app to spot the pixels again they are way less visible than on the home screen... I can spot 1 of them a little bit if i look at the screen in a certain angle and i can see a little dot, but i cant see them that good as on the home screen. They are not visible on other colors, only black.
I really dont know what to do with the phone now ... does anyone know what this is? im a bit concerned. Thanks!
After a bit more research on my phone i firugred that the dots really arent that visible. Maybe its just dust under the screen? When i put on a black screen using some kind of Android app i can not spot them. If the pixel is lazy or dead it should be clearly visible on a black screen right? for the lazy one then.
Anyway, i spotted a other problem on a black screen:
A brighter spot on the top part of the screen (like someone is pressing on it a little bit). Is this a problem ? im deciding if i should return the phone again..
Well its entirely upto you mate - i dont know what contract you've taken out but you may have that phone for 2 years. If your not entirely happy with it i'd take it back while you still can.
Issues with the screens rarely correct themselves.
My first Hero had around 10 dead pixels and i got it replaced as i wasn't happy with it. I now have one with a perfect screen and i'm really happy with it!
Well i just returned to the store and got another phone. This is the 3th one, and it still has problems, even more then the previous ones ....
On the boot screen there are about 10 very very tiny white wierd points visible ... im getting a bit frustrated here. What is this with all the screen problems ? :S
looks like they got a bad batch in your shop... have you considered powering up the phone while you are still in the store? might save you same time and way...
kendong2 said:
looks like they got a bad batch in your shop... have you considered powering up the phone while you are still in the store? might save you same time and way...
Click to expand...
Click to collapse
I have done that, but as i said, its only really visible in a dark room with screen brightness on 100%. I have checked the phone in the store and it just wasnt visible. When i checked the screen in a complete dark room i spotted the little things again. Looks more like dust to me =\
If your brightness is 100% you should see that one single pixel immediately.
Try making an image in paint (480*320) with a black background and a single white pixel. Open that image on your phone. The dead/lazy pixel should be just as bright as the one you drew.
Also the brighter spot is normal. It's called "backlight bleeding". Every lcd screen has this 'problem'.
They are not clearly visible, i think they are smaller then pixels, but they are countable on the bootup screen. When i tilt the screen them seem to change color (might just be dust). Green etc. I dont know what to think of it, come on. A wrong batch shouldn't be the problem if its dust, then its just a assamblation error. But 3 in a row?
I'm getting a bit pissed
It's dust or a fingerprint blocking a very small subpixel. Can't you just wipe it off? But I suspect very tiny scratches.
idk whether this is possible, but it might be dead subpixels. that would explain why they are smaller than a full pixel...
Does anyone know if that is possible? it sounds like a good explaination. Dead sub pixels could be the problem. They are smaller then pixels, but beg enough to be counted (i can count over 13). Little white dots on a 100% brightness black screen.
It must be dust, its a common question among hero owners. Most of the time the things they see is dust. It would be crazy if all new hero's have up to 10 or 13 dead pixels.
Ok well, here's what happened next:
I returned my phone again, god my cash back, bought a new one at a other store, SAME problem. Swapped it for a new one again, same problem!
Got my money back and i completely changed my mind of buying a Hero.
It is not dust. Its a perfect white dot, and definately some kind of pixel issue.
To bad..
Are you sure you're not being pixel-paranoid?
When reading all of this it sounds mostly like small dust particles under the screen. And looking at the number of phones you have tried, chances are you also got one with a real dead pixel (hot pixel, always on).
But I also think you are obsessed about it. My phone also have one dust thingy somewhere which I found just like you did (pixel tester, black screen). Smaller than pixel and less bright though.
I never notice the thing under normal use, unless I really go searching for it with a black background.
So you might make it bigger than it really is and miss out on a really nice phone.
Then again, we all have our own quality standards and its good yours is a high one!
I have had a tiny dead pizel since I bought my phone. Only really see it on the bootscreen.
I was always more bother by the light you can see coming from under the keys at the bottom and near where the lcd meets the keys.
I also have 3 dead pixels but they aren't that irritating.
I also discovered them when booting up the phone, but for me, they are sea blue (all three)
Maybe it is 2nd hand stuff HTC uses on their phones?
i have about 7 or 8 dead pixels too. it doesn't bother me too much anymore... only notice it in a completly dark room on the boot up screen... probably a common problem with the lcd screen the hero uses
All Hero's have this, or will have it inevitably:
The screen does not connect fully; there is a rubber-border between the glass and the metal frame surrounding the screen.
Look from the right angle, and you can see that there is a small 1/10th mm opening. Dust will come through here, and it will get on the screen.
HTC will wipe it off free of charge of course.
It is NOT a dead pixel; these can be seen from any angle, although the color changes a little but because of the viewing angle.
Call HTC and say you have dust under your screen, they will fix it for you, free of charge.
So I know that htc went with a new method of screen the "zero gap". But I heard some people are getting black specks under there screens is this still happening for those who just bought the phone or exchanged ? I'm wanting to buy one but I don't want to through that drama that I did with apples iPhone 4s after 4 replacements have a decent screen!
Zero gap is great and I drive in a dusty ass truck 10 hours a day and every phone I've had got dust under the screen with in the 1st week. This phone hasn't and i think the people who have a specs under theirs has to be from the time of build or an actual dead pixel.
Sent from my EVO using xda premium
That's what I meant if a new purchase one had any dust from manufacture. But it's awesome to know thy no dust build up from day today usage. Thanks for the information much appreciated
I've had my phone for a week now and the only dust I have on the screen is from factory build. I don't plan on exchanging it because rarely doci get a phone that has no problems. The spec of dust is tiny and I don't see it unless its a white blank screen...and even then i have to look for it. My screen does have two dead pixels but the time I've seen them is with the brightness set to Max in a pitch black room and a perfect black sfreen. Even then I had to hunt for them. So given the fact i had to search that hhard for them ii call it a pass. (Yes this is how anal I am with my phones)
OK thank you very much so yours came with dust under the screen ? And when you say small like pen point size or smaller.
Sent from my Amazon Kindle Fire using Tapatalk 2
My first phone had dust under the screen from the factory -- it covered about three or four pixels, and was clearly lint or something like that. No problems with the replacement phone.
Hi,
I just received a new S3, and I'm noticing what I would call a couple of dead pixels: on a white screen (but also red & green, on blue it is not noticeable/ I cannot judge) at any brightness, there are two distincs points (I would say, pixels) that remains black.
When magnifying the zone with a lens, I can notice the defect is circular with the size of few pixels (<10) with lower luminosity then the rest of the display, with the center emitting no light.
Anyone with the same experience? How this is evolving with time: starts working? worsen?
One pixel is towards the border and just the second (in the center) bothers, but effect is very small and noticeable only when you know it is there.
I took the phone on Amazon, so with great flexibility for returning it, but I got it on .de (and I'm living in .fr) because of the great price (359€) and it is a bit annoying returning it.
Thanks for the feedbacks
Giorgio
Use search read identical post on this very section .
jje
I ve has 4 S3's, all brand new, 2 out of the 4 had dead pixels.
the one i currently have is dead pixel free, i cannot stand a dead pixel.
My solution to a stuck pixel
About Dead/Stuck pixel on OLED Device Display
I have a S3 GT-9300 that I use daily, the other day I dropped it on a hard surface and a single shiny green stuck pixel appeared on the bottom left corner of the display, it was a bit of an eye sore really, But I'll share my simple FIX if its a related problem like mine was*I thought if the drop caused it, then a related solution may fix it, so I simple activated display and went to the home page.then I turned the display facing my palm and held the device carefully at the top end and slapped it several times hard into the palm of my hand where the pixel problem area was. then stuck pixel went away...
I hope this works for you too*
@^
Well, that's certainly one of a kind....
So noob, just send it back. No biggie It's Samsung's fault for having appalling build quality. So just go into the store and scream your head off till you get a new one, or preferably an s4 for inconveniences.
Having read of all the quality issues of the Z2 I am now overly concerned to make sure that mine is as it should be.
Build quality is spot on, speakers are great and screen is excellent.
The only thing I want to check is whether it is normal to be able to clearly see the digitizer grid on the screen when turning it to an angle with light shining on it.
Having been used to AMOLED screens for the last few years this type of screen is new to me so am wondering whether it is just part of the technology used for the screen.
Any piece of mind is appreciated.
Sent from my D6503 using Tapatalk
I have noticed that yesterday when using it on bright sunlight. At certain angle you can see small dots. It isn't too bad, though...
Sent from my D6503 using Tapatalk
I had s3 before and I only see screen matrix in both devices.
Gesendet von meinem D6503 mit Tapatalk
I have a Nexus 4 right now which has an IPS display and I can say that I can see my digitizer grid when in direct sunlight. I'll be receiving my Z2 in a few weeks and I would expect it to be the same.
Thanks guys for your wisdom. I did think it may have been due to the technology used rather than a defect but wanted a second opinion.
By the way it is a fantastic phone [emoji6]
Sent from my D6503 using Tapatalk
I also have this and it's slightly annoying. I think I'll just let it go
Have found a solution to the grid issue...throw away the Sony supplied screen protector and put a different one on.
It seems the Sony supplied one has a matte finish which as well as making the screen look dull it also shows up the grid lines.
Have just changed it for a cheapo one and the grid lines are barely visible and the screen is a lot more vibrant
Sent from my D6503 using Tapatalk
I thought they dropped the screen protector on the z2; I'm talking about the plastic film with the Sony logo printed.
Can you give me some precisions ?
You're correct, there is no plastic film with the Sony logo on the Z2 but they do give you a screen protector in the box. It seems to be an anti glare one that I found considerably dampens the quality of the screen.
Sent from my D6503 using Tapatalk
Ok thanks
I didn't notice the screenprotector in my box.
Just wrote a lengthy message but tapatalk somehow messed it up.
I'll just say that I don't use a screen protector and I can see the grid in bright lighting (basically anywhere in public, schools, malls etc.), and in direct sunlight I also see the dots.
I compared the screen with a S4, S3, iPhone 5S and C and some other cheaper phones, and the grid wasn't visible in any of them. In that lighting I could however see the grid and the dots in my Z2's screen. Not pleased. Also a friend with a nexus 5 said he has no such problems.
I think I can see the grid way too easily. In bright light and brightness at 100% I can see them even when the screen is on when the phone moves and catches a ray of light.
The next few days will determine wether I can live with this issue or nor. At the moment it isn't looking so good.
Hello XDA !
I just bought an Honor 10 128Go Phantom Blue 15 days ago. I was pretty happy with the device until I notice some backlight bleeding in the bottom and a sort of shadow around the notch. I returned it to the shop and they exchanged it with a brand new one.
But.... The new has the same problem. When looking at white backgrounds, worse with grey backgrounds, there is a noticable difference in backlight betwen the bottom, sides and top of the phone and the middle.
Did any of you noticed the problem ? I'm trying to get a refund but the shop tells me there is no problem on this device, nor on the previous. Why i didn't buy it on internet...
Thanks !