USA TA-1085 here, had this issue since I've had the phone. I'm on an AT&T post-paid plan and I can't send or receive MMS, whether it's a picture or a group text, while connected to WiFi. If WiFi is switched off or not connected to a network, MMS functions seamlessly. If connected to a network, Android Messages will prompt me to download, and it'll spin for awhile and then time out. I've tried other messaging apps like Textra with no results. My APN settings are the same as my previous phone (Moto G5+)
Nokia Support had me delete a lot of system app data, toggle battery saver, and nothing worked. They only indicated that a solution may be presented through an app or system update, that they report bugs to Google with a request for resolution, that updates "usually come every month" and "most likely within November I should receive it." For what it's worth, that's a similar response I got to issues with Smart Lock, and those issues have since been resolved.
Has anyone else seen a similar issue and fixed it?
I just tried this on my 7.1 and had no issues. I sent an mms from a MintMobile device to my 7.1 on AT&T and it worked with the WiFi connected. I know this doesn't really help but I'm just letting you know as another data point.
I had issues with MMS in general. I removed all the APNs, created a new one with all the proper TMobile info, and installed Textra (which I own). No issues since then.
Oddly, I wasn't aware I may have been having MMS issues but while I was checking the APN for LTE connection I messed something up and lost connection completely and reset my APN's to default. This prompted an MMS message to be immediately delivered upon reconnecting which could have been a coincidence but after seeing this post and testing sending MMS messages to myself and friends, I have no issues now on T-Mobile on Wi-Fi or off.
Saw a thread in the Nokia 7.1 forum that links this behavior to WiFi calling. Is that enabled on your phone?
https://community.phones.nokia.com/support/discussions/topics/7000038488
Related
Is it just me or is anyone experiencing a "Forbidden" error when sending/receiving MMS after updating to AT&T's new ROM with 1.14.25.35 Radio?
I've reflashed the updated AT&T ROM and then flashed NRG's latest 6.5 ROM with the correct Rilphone.dll and still have the Error. I even tried sending from the new stock ROM and got the error. I did this multiple times to make sure it wasn't a bad flash and still have the "Forbidden" error. Did I do something wrong when I flashed the new ROM and Radio? The settings in MMS are correct and I didn't load anything else prior to testing MMS.
At first I thought it was AT&T and wasted over 30 minutes with a rep that knew next to nothing. Then it dawned on me that this all started after I updated to the new ROM/Radio release for AT&T on HTC's website. So, I reverted back to the original shipped ROM with 1.02.25.32 Radio, flashed NRG's latest 6.5 ROM and can now send/receive MMS.
I had the same forbidden error and had to talk to tech support from att.. apparently it's because i had placed my sim into an iphone and we all know iphones can't send mms so it registered into their system that i was using an iphone thereby causing the iphones imei to register to my number hence why it's forbidden to send/receive a mms. did you perhaps do something similar?
ATT0001 file can't open it
Hey Guys... sorry than I can't help to solve your problem.. But i have a problem too with the MMS... what happens is that every time I send or receive a mms to a windows mobile phone comes as ATT0001 file and I can not open .. I need help with this thanks
Loner2DEnd: I did but only to unlock one. I've done this before and have never had that problem up. I only noticed that I wasn't able to send/receive MMS after I had the official update from HTC for the FUZE. I was on the phone with the tech and they told me that using my SIM in an iPhone wouldn't have updated my account. You can log onto your online account with AT&T and see what phone/IMEI is registered with your account. Mine still has my FUZE and correct IMEI. Everything is working now that I reflashed the original shipped ROM with the 1.02.25.32 Radio.
I downloaded another copy of the ROM update from HTC for the FUZE and ran the same tests to see if maybe it was a corrupted file/bad flash and I still had the same issues with MMS. My internet still worked but I got the same Forbidden Error. For now, I'm going to just stay with my current (original shipped) Radio since everything's working.
Dannyedilber: I'm not familiar with that Error. Sorry man. I don't know much about MMS and had to do some homework and some trial and error to finally find this solution. Maybe one of the seniors can answer your question.
I've had this problem a few times but usually fixes itself after a reset or a quick disconnect/reconnect of the radio.
I find that if I leave my data on for an extended period of time, it seems to happen. Almost like AT&T is seeing the high traffic and cutting me off.
Also check to make sure you guys don't have Data disabled in your accounts.
@Dannyedilber: I don't even know what an "ATT0001" file is?
@Loner2DEnd: My wife just returned her iPhone because she said it sucks compared to Windows Mobile (smart girl eh?) and went back to her old Samsung Blackjack. We did this yesterday, after her having the iPhone for a little under 30 days. I just sent her a picture and she got it.
From AT&T
The data network works for all of our devices and the Windows Mobile devices are the only ones that seem to have had some issues with the way the data network is configured. Rather than trying to re-configure and potentially break the network for other users, we have been working on a fix for the Windows Mobile issue. We have a fix that will be implemented by the end of this quarter and we should have the problem resolved at that time.
Click to expand...
Click to collapse
From AT&T
Just wanted to let you know that I did get an update. The project to "fix" the 403 error is moving forward. Right now we plan to have the implementation complete in June with Project closure in Early July. I will follow up again in about a month to see the status and provide closure information.
Just for clarification: This project hasn't slipped a month, we keep the project open during a "soak" period to ensure that everything is going as expected. Also, as we apply the fix to the elements in the network the fix will be applied to certain markets and complaints should drop for that market dramatically. I haven't seen this issue in a while here so I believe that the patch has been applied for the Minneapolis market.
Click to expand...
Click to collapse
An easy temporary fix is to put your phone into flight mode and then take it out. A new data connection almost always works. Worst case scenario soft reset the phone.
so its by market then?
I flashed the new rom about last week, had no issues receiving and sending MMS on it and on NATF's 4.7 rom.
Still No MMS
nmbr6 said:
...An easy temporary fix is to put your phone into flight mode and then take it out. A new data connection almost always works. Worst case scenario soft reset the phone.
Click to expand...
Click to collapse
My MMS is not working incoming or outgoing. I have tried it from TF3D2, Titanium, after reset, after airplane mode and reset with no success. I put my SIM card in my backup phone and MMS send and receive worked flawlessly. I do not get the forbidden error message some of you have gotten; it just does not work. I have reset the RegEdit keys several times and they are currently set at 1.2mb. I know that 6oo K is at&t max, but the two test MMS messages are 77K and 317k. Thanks - David.
Black C5 said:
My MMS is not working incoming or outgoing. I have tried it from TF3D2, Titanium, after reset, after airplane mode and reset with no success. I put my SIM card in my backup phone and MMS send and receive worked flawlessly. I do not get the forbidden error message some of you have gotten; it just does not work. I have reset the RegEdit keys several times and they are currently set at 1.2mb. I know that 6oo K is at&t max, but the two test MMS messages are 77K and 317k. Thanks - David.
Click to expand...
Click to collapse
It sounds like you have a different issue altogether. My posts were answers from AT&T strictly for the 403 forbidden issue.
Player911 sorry that I was not very specific...whats happening is when I send a ATT MMS to someone who have a HTC touch pro to her hotmail account.. she can't open it because the picture come as ATT0001.. even when I send att MMS to myself at my email account I receive as a ATT0001
Need help with this guys.. please
Sorry my english
Hi All:
First off thank you for the info in resolving this issue. Since swithing back to the original shipped ROM with radio 1.02.25.32 then flashing EnergyROM 3.0 Phoenix 6/12, I've had no problems with MMS Forbidden Error. It's been a week now and I've had no data/network issues either. I'll try again with the new Radio/ROM this weekend when I have some free time and will report back. Thanks everyone!
Tru using a registry editor and go in and change the registry in Arcsoft under HKLM>Software>Arcsoft>Arcsoft MMS UA>Config>MM1>MMSCSetting>SampleMMSC>Wap1SendDefault and Wap2SendDefault and change to a desired number. For instance, I have 102400 set to send up to 1MB.
See if that allows you to send.
try enabling ATT's proxy. This always works for me.
1. Enable the proxy
2. Kill the data connection
3. Reconnect data
4. Try sending or receiving.
This has worked countless times for me.
I am in the US and have a international galaxy s2 on AT&T...My phone is fully rooted, and I am currently running Batista70 FOXHOUD EDITION 2.1 but i cant seem to get my mms on a consistant basis....I have tried several roms so I am pretty sure it isnt that, I can send mms and have a great 3g signal but most of the time I cant recieve my mms...I can browse the internet and download from the market just fine but there again I cant seem to get the mms to recieve...It seems like on a fresh rom install i get the mms fine but then after a day or so I go back to not being able to recieve one at all...I have tried different apn settings and have made sure I am on the right AT&T data plan (HSDPPB) as mentioned in this thread (http://forum.xda-developers.com/showthread.php?t=1109983) and I still cant get anything consistant on RECIEVING! It has really been agravating and I would love to figure out what I can do to get this working right, I dont know if it is the modem software??? Is it my apn settings??? I have tried different things and still nothing so any help would greatly be apprecitated and I have noticed alot of other people in threads seem to be having this problem so if we can figure it out I would love to make a thread to help out others...thanks in advance...
did you talk to your provider, they may have adjust or refresh your account settings from their end.
That's very weird actually, i used to have issues sending MMS but i never had any issues receiving them.
Cosmic Blue said:
did you talk to your provider, they may have adjust or refresh your account settings from their end.
Click to expand...
Click to collapse
i have talked to at&t and finally got them to change my account and settings so I know for 100% that I am on the right rate plan and settings......
I to was having problems with MMS on ATT but my problem was sending them not receiving though. After I was sure I had the correct apn setting a customer services specialist had me do this. Try opening your phone dial pad and entering *5005*7672*+13123149810# then the green phone button. This is suppose to reset your sms/mms setting back with the network. Long and behold it fixed my problem of sending mms.
just to double check something - are you leaving your data (edge or 3g) enabled? disabling the phone's data connection will prevent mms from coming through.
I am using the Google Play Nexus 5 on T-Mobile US.
I am running CyanogenMOD 11 Snapshot M9 hammerhead
Android 4.4.4
OpenVPN for Android
DD-WRT Router using the OpenVPN server
I currently have a phone and VPN connection as described above. It connects and works great. The issue I am having, and have searched xda and google for the answer, is that when the VPN is connected everything works fine, except MMS. The APN is correct, per T-Mobile's website. I can send and receive MMS without the VPN connected. The moment I connect to the VPN my MMS in and out fail. I have read on Cisco's website that android has something blocking MMS when connected to VPN.
So, my question is: Is there any way to remove this block or reroute only MMS traffic outside of the VPN? I do have Android Firewall installed, so iptables is usable to do this.
No one has anything for this?
Having the same issue here.
Sony Xperia Z3 on AT&T
Android 4.4.4
Has anyone ever found a solution/workaround for this? I had this problem on my Galaxy S4 on 5.0.1 and now I'm having the same issue on my S7 on Marshmallow. Thanks!
W1nks said:
Has anyone ever found a solution/workaround for this? I had this problem on my Galaxy S4 on 5.0.1 and now I'm having the same issue on my S7 on Marshmallow. Thanks!
Click to expand...
Click to collapse
The only "solution" I found, but did not feel it was the true answer, was just a workaround. I noticed that when I am hooked to wifi as well MMS fail to send and to receive. I just have to turn it off and wait for the message than turn it back on. Sucks I know, but it works.
dl200010 said:
The only "solution" I found, but did not feel it was the true answer, was just a workaround. I noticed that when I am hooked to wifi as well MMS fail to send and to receive. I just have to turn it off and wait for the message than turn it back on. Sucks I know, but it works.
Click to expand...
Click to collapse
That's a bummer! My biggest problem is receiving messages. I don't get any notification that it's trying to receive a message so I don't even know one is trying to come in.
W1nks said:
That's a bummer! My biggest problem is receiving messages. I don't get any notification that it's trying to receive a message so I don't even know one is trying to come in.
Click to expand...
Click to collapse
I do get these messages, but I am using a third party MMS/SMS client (ChompSMS) that tells me when it is trying to receive something.
dl200010 said:
I do get these messages, but I am using a third party MMS/SMS client (ChompSMS) that tells me when it is trying to receive something.
Click to expand...
Click to collapse
I may have found a solution but I still need to do more testing. When looking through the settings of some messaging apps I've noticed some give you a "MMS Behavior" option. In Textra it says:
Code:
Try 'System' if legacy MMS isn't work (for example with Project Fi, VPNs, WiFi MMS, etc).
So I set it to System and so far it seems to be working fine while being connected to my VPN. If I change back to "Legacy" or to a different default messaging app without that option it seems like they stop coming through again.
So far I've only tested this with pictures messages and haven't had a chance to try group texts yet. ChompSMS has the option in there but I've only tested it with Textra. I'm using a Galaxy S7 on Verizon so I'm not sure if that affects anything either.
Well, I tested it in ChompSMS, but no luck.
Sent from my DLROM on Nexus 6P using XDA-Developers mobile app
I would bet this is because the MMS server only allows the carrier IP Range. If it's blocking over Wifi as well that would prove that it's not just VPN that is causing it. I would imagine you could receive MMS from anywhere if you have a way of getting your mobile/carrier IP address. (Some sort of proxy(?))
Also found this on another forum:
SuperDave426 said:
I haven't used these in a while, but when I did they both worked over wifi. Textra and 8SMS. See if installing either one helps, if not uninstall.
But beware, if your provider doesn't support MMS over wifi you won't be able to use it, here is the warning from 8sms on MMS settings:
MMS over Wifi
If your cellular network (ie. Sprint) supports mms over wifi, you can enable Settings » MMS Settings » MMS over Wifi.
If your cellular network does not support mms over wifi (or you are not sure), then DO NOT enable MMS over Wifi or mms will stop working.
Click to expand...
Click to collapse
Click to expand...
Click to collapse
fanboys3 said:
I would bet this is because the MMS server only allows the carrier IP Range. If it's blocking over Wifi as well that would prove that it's not just VPN that is causing it. I would imagine you could receive MMS from anywhere if you have a way of getting your mobile/carrier IP address. (Some sort of proxy(?))
Also found this on another forum:
Click to expand...
Click to collapse
I believe T-Mobile USA does support MMS over wifi
Sent from my DLROM on Nexus 6P using XDA-Developers mobile app
I had issues with having my VPN active and not getting SMS/MMS messages while connected. Went looking for an answer and found that there wasn't any one single solution for it so I thought I'd post what worked for me. FWIW I'm on T-Mobile USA with Android 6.0.1.
Within my VPN configuration I went to the 'Allowed Apps' tab and excluded my SMS/MMS programs and processes. Namely I made sure Textra, Messenger, and MmsService were all excluded from the VPN and this resolved my issue. After disconnecting and reconnecting the VPN my text messages are sent and received without issue.
Was a pain in the butt for me as I have tasker setup to bring my VPN to life whenever it's not connected to my home wifi network. Took me a day or two to notice that text messages weren't going anywhere while the VPN was active. Oddly enough being on my home wifi network along with wifi calling being active has never caused an issue with SMS/MMS not working, but having a VPN active did.
I have switched to the Nexus 6P and am running rooted stock 7.1.1 (beta). Still with T-Mobile. I still have issues with MMS on wifi and on VPN, but no issue with SMS. It is strange. Maybe it is time to ask T-Mobile.
Sent from my Nexus 6P using XDA-Developers mobile app
Edit: Found a fix for this.
I downloaded about 6 different texting apps and the only one that fixed my MMS issues was Textra, and I had to configure it in a very specific way.
Downloaded Textra
MMS
Use MMS for Group Chats = CHECKED
MMS Settings
Prefer WiFi = Unchecked
Activate Mobile Data = CHECKED
T-Mobile WiFi Calling Fix = Unchecked
APN Settings
Manually Configure APN = CHECKED
MMSC: http://mms.vtext.com/servlets/mms
MMS Proxy: *leave blank*
MMS Proxy Port: 80
Save the settings and reboot your device and test it out.
I tried to do similar settings on other texting apps but none of them fixed my MMS issues. Now with Textra they send super smoothly. Some apps won't even let you configure the APN. I tried this in Handcent and GoSMS and it didn't work. I also can't change the default APN settings within the phone.
I believe the specific thing that got this to work was the Activate Mobile Data = CHECKED option in Textra.
Thanks to all in the thread that previously mentioned using Textra!
The Z3V is now a perfect phone LOL
Original Post was here:
Wondering if anyone else runs into MMS issues on their Z3V? Mine is incredibly slow at both sending/receiving MMS. I am using the Verizon Messages App, I have tried almost every other Messaging app out there (Handcent, Textra, GoSMS, etc...) and none of them solve the problem.
Verizon Messages had potential as the Tablet/PC versions are able to use MMS over a Data/Wifi connection (rather than the MMS-specific data). Unfortunately, on the phone versions of the app, it only seeks through data/wifi if a regular MMS-data connection is not available. I've contacted VZW about this issue before and they've tried escalating my case and I've spoken to developers and voiced my concerns. Still no fix unfortunately.
I thought the MMS issues were inherent to VZW's network, however, iPhone users have absolutely no problem receiving or sending MMS from/to Android users. (Obviously when they send to iPhone users it uses data through iMessage).
The poor MMS performance makes group-texting very frustrating with my friends. Yes, there are alternatives like whatsapp, hangouts, that use data, but that forces other users to download those apps. (And Hangouts is super broken as is).
Wondering if anyone has figured out a solution for getting lag-free group messaging/MMS on their Z3v? I've also tried messing with the APN settings but everything is grayed out.
On another note, I will randomly get messages "No APN present on device", anyone else get those?
Click to expand...
Click to collapse
I use textra and group text alot. When I'm in a place with good cell service group texts are great. However at my parents house where the service is not good as in barely can make phone calls, group texts come in bunches. Also get the apn error message and I tap the notification and all the texts come through.
I use regular text messaging app and I've never experienced problems. Maybe do a quick reboot to see if it helps?
GigaSPX said:
I use regular text messaging app and I've never experienced problems. Maybe do a quick reboot to see if it helps?
Click to expand...
Click to collapse
No a reboot does not fix the issue. Maybe it's the area I'm in (Los Angeles County) that is dealing with a ton of bandwidth? But it still doesn't explain why iPhone users are able to use MMS just fine.
VZW has even gone as far as sending me a beta version of their newer app to try to run some testing, but that ended up getting replaced with a newer release of which nothing was fixed.
I have a Z3 from Tmobile and sometimes I can't download MMS...... or don't recieve them until much later. Sometimes I only recieve the replies from people, not the original sender.
I've never had a phone that didn't have a hickup or two or three with MMS from time to time. My opinion it has much less to do with the app or phone than it does with the current status of the network.
pchain said:
I've never had a phone that didn't have a hickup or two or three with MMS from time to time. My opinion it has much less to do with the app or phone than it does with the current status of the network.
Click to expand...
Click to collapse
If that's the case, why do iPhone users have no problems with their MMS on verizon? And no I'm not referring to iMessage. I mean when they are sending/receiving group texts to Android users.
We can have our phones side by side, and the iPhone users will receive the group message a whole minute faster than us android users. And yes the original message was sent from an android device.
ConanOBrien said:
If that's the case, why do iPhone users have no problems with their MMS on verizon? And no I'm not referring to iMessage. I mean when they are sending/receiving group texts to Android users.
We can have our phones side by side, and the iPhone users will receive the group message a whole minute faster than us android users. And yes the original message was sent from an android device.
Click to expand...
Click to collapse
Ha, well if iPhone never has problems then you proved my generalized opinion on the matter wrong. My apologies. I've honestly never owned an iPhone and used it as my daily driver, much less time tested it against Androids. I have however been technical support for iPhones in my family and to say there are never issues is not exactly true either, it's just much less often when it comes to MMS.
pchain said:
Ha, well if iPhone never has problems then you proved my generalized opinion on the matter wrong. My apologies. I've honestly never owned an iPhone and used it as my daily driver, much less time tested it against Androids. I have however been technical support for iPhones in my family and to say there are never issues is not exactly true either, it's just much less often when it comes to MMS.
Click to expand...
Click to collapse
No need to apologize, you're correct, an iPhone isn't going to be perfect either. While they do run into their occasional hiccups with MMS, our Android hiccups seem to be constant. It's quite frustrating to be on a group text with 5+ friends and the Android users are getting incredibly delayed messages. By the time the messages come in, the topic of conversation has past.
It just makes me wonder, what about Android devices (on VZW at least) is causing the craptastic MMS issues that iPhones don't seem to have a problem with. Although these MMS issues are infuriating, it's not enough to make me switch to an iPhone. There are just too many features I love on the z3v (and Android in general).
I have to post here so I can say I have had an online conversation with ConanOBrien.
My wife has problems with her Z3v, but I don't, we can get the same MMS message and I will have no problems and hers will indicate it couldn't download the MMS . Same with sending hers has a problem mine doesn't, same room feet away from each other.
I blame an app, I have very few apps but she has a few games, I think maybe one may be accessing her MMS and causing a problem, only logical answer I can think of.
I avoid the Verizon default SMS. I switched the google messenger app for my default SMS. It works like a charms and real smooth
I typically install Textra right when I get a new phone but haven't felt the need yet except that I wish it had a dark mode which Textra has.
Another reason I have not installed 3rd party apps is that I wanted the phone to earn my trust on its own merit which it's done so far.
Sent from my D6708 using XDA Free mobile app
Bump. I found a fix, used Textra, updated first post!
Conan, thanks for posting. What was it exactly that corrected the probelm
Bobby Buggs said:
Conan, thanks for posting. What was it exactly that corrected the probelm
Click to expand...
Click to collapse
I updated the first post with the instructions on how I fixed it. I believe the combination of manually setting the APN as well as checking the box to "Activate Mobile Data" within Textra is what got it to work finally
I tried this, same everything. Does not work for me.
EDIT: Went back to using Hangouts. I disabled "Queue background data" in power management and I was able to download/receive my mms. Need to further test.
Had an opportunity with Wife's phone not receiving MMS, what I found was mine had "roaming MMS" checked hers did not, once I checked it hers worked.
Open messaging app, click the three dots in the upper right hand corner, settings, find "MMS roaming" and check it.
Thanks for this, I was having problems receiving mms. I tried your steps and my problems are gone. I was going to return the phone, so glad I don't have to now.
Sent from my D6616 using Tapatalk
Can I set up Textra and still use Hangouts as my default? Or do I have to only use Textra?
id3alistic said:
Can I set up Textra and still use Hangouts as my default? Or do I have to only use Textra?
Click to expand...
Click to collapse
I am not sure if that will work. I couldn't get any other app to work with my MMS settings other than textra. Other apps like Handcent allowed me to manually configure my APN, but none of them had the "Activate Mobile Data = CHECKED" setting, which I believe was key to getting it to work.
Anyone else experiencing this?
Had the phone about 5 weeks. Reside in Canada, its a Version C unit.
Experiencing delayed receipt of texts in group chats and single texts. Using android messenger after a full reset w Textra as previous messaging app. Settings left stock, initially after reset worked fine and boom all of a sudden receiving mms and texts as old as 4 days ago in group chats. Getting to point that considering ditching device. Spoke w carrier they show no issue on their end. Issue seems to be xross plaatform w iphone users. I dont want an S22 and only option is a Pixel 7. I bought ZF9 for size, everything else i like but this is too much
Are you using RCS?
craznazn said:
Are you using RCS?
Click to expand...
Click to collapse
NO as I far as I can tell I am not as I am outside US, being in Canada on Virgin/Bell network. Is there a way I can look or turn off this feature as I am using the default android messenging app
I'm in Toronto on bell and have the ZF9.
All text are working fine.
To check RCS, open the message app, go to settings, chat features. Should show connected or maybe trying to connect.
Try deleting data/cache for both the message app and carrier services. Then re enable RCS.
RoccoN4 said:
I'm in Toronto on bell and have the ZF9.
All text are working fine.
To check RCS, open the message app, go to settings, chat features. Should show connected or maybe trying to connect.
Try deleting data/cache for both the message app and carrier services. Then re enable RCS.
Click to expand...
Click to collapse
Thanks going to try this as I did find settings and turned of RCS features. I have RCS chat features turned off currently. I have deleted data/cache now for both messaging app and carrier services, will pull sim and turn off device , reinsert sim and restart. Wondering if I should re-enable RCS chat features or run without first to see if issue continues before re-enabling
Update: even following the above and having RCS disabled since restart, reinsert of sim and clearing of data/cache on carrier services and google messenging app w/o messenging app connected to my google account I am receiving delayed texts in a group chat from iphone sender. I am beginning to wonder if clearing cash on their end may resolve. My Virgin carrier says everything seems fine on their end even though they don't support this device. I guess I may have to wait a period of time to see if this resolves as I am unsure what I can do that is left. I have already factory reset the device as well. Any additional comments are welcomed