My 6P arrived defective today *UPDATE* perfect replacement received < 24 hrs later
*UPDATE*
Google overnighted a replacement unit i received yesterday and all is good. was just one of the unlucky ones!
The screen was not installed correctly. it is pushed too far to the bottom leaving a large gap in between the top of the black plastic and the metal frame. at the bottom the screen is pushed up over the metal lip and no flush with the device.
now i wait until next week to get my replacement...hopefully
That's a real bummer [emoji20]
CraigP17 said:
The screen was no installed correctly. it is pushed too far to the bottom leaving a large gap in between the top of the black plastic and the metal frame. at the bottom the screen is pushed up over the metal lip and no flush with the device.
now i wait until next week to get my replacement...hopefully
Click to expand...
Click to collapse
So you were lucky not so lucky
Wickidmasshole said:
So you were lucky not so lucky
Click to expand...
Click to collapse
i guess thats the best way to put it.
Thats a bummer Best of luck with the replacement!
Quality is Job #8
How on Earth did that ever pass quality control? Grrrrrrr
thats what happens when you get the 1st batches..you were the unlucky ones..soz
LinuxParadigm said:
How on Earth did that ever pass quality control? Grrrrrrr
Click to expand...
Click to collapse
tell me about it. i used to work retail and we sold the cheap Huawei prepaid phones so I was concerned about them making the 6P...then all the reviews about how premium and well built it is....now this
LinuxParadigm said:
How on Earth did that ever pass quality control? Grrrrrrr
Click to expand...
Click to collapse
It happens with every manufacturer. My wife had her MacBook sent in 4 times until they finally just replaced practically everything, and now her power button on her iPhone is unresponsive.
Sent from a phone that is not a 128GB Frost Nexus 6P
total bummer.
Not good.
First batch devices always suck.
Sorry to see that after such a long wait
Gutted. Unlucky.
That's a bummer! Hope there QC improved for the rest of us!
luciferiusXI said:
First batch devices always suck.
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Click to collapse
Not true bro, there's always a finite number of devices in every release that have had issues. Happens every time. Even after the initial batches.
Got my Nexus 6P and starting to think that there is somthing wrong with the colour? like the top half is more pinkish and the bottom half is white...
attached a picture, not sure its the greatest example
Yeah, I agree with the first/early batch statements. My Nexus 6 was a fi3st batch and had burn in issues and my LG G4 is a first batch and has the infamous touchscreen issues.
I promised myself to fight off impatience and never buy a phone on release again. I'll wait a month or two so they can work out any possible kinks.
First batches can be more problematic than later ones, but it's not always the case (as Tony_stark said earlier). In my 1st day Nexus experience:
N4 (x2 16gb), perfect;
N5 (x5, 16gb & 32gb) 4 perfect, 1 with dodgy charger, replacement perfect (and no button issues on any, although the lower volume than later ones was noticeable, errrrm... later, once they were released);
N7 (x1 16gb) faulty with screen lift like yours, the replacement the same, 2nd replacement perfect.
N7 (2013, x1 16gb) perfect.
Early adopters are guinea pigs, and our issues and feedback do add to the later device. It doesn't mean the first batches are bad, just more likely to show issues, in part due to the relatively small numbers of very focused buyers.
Still, it's always unsettling to receive one that's not perfect. Hope your replacement is perfect!
hello,
I was gonna buy ZTE Axon 7. but the cam made me cancel the order.
So, i have seen some serious ghosting and burns of lg g5 even in the first months
Please reply:
I use g5 DXXX series 6XXK (production date)
I have the issues: X,Y and Z
or
I dont have the issues
Thanks
I just want to be sure my g5 wont be defective... i cant know the serial as well but amazon usually sells the latest batches
ATT LG G5, no issues. 3 months now.
International H850, bought in May (produced in April I think), absolutely no issues at all
H850 3 months serious issue. Going tomorrow to LG service to replace the screen.
International H850 - 4 months usage.
Burn-in is not an issue (had it for a couple of days, then vanished without a trace).
No major issues.
H850 sending it in for GPS and the uneven standard module. Forgot to mention the ghosting issue. Bought it in may so also a rather early one.
By ghosting do you mean when scrolling?
Its an issue, its worse with black text on white background where the text will blend in due to the white ghosting into the black, this is display lag.
On white text with black background its there but not as noticeable and I only notice it if looking for it.
i bought it on bhphotovideo. because 450+tax usd for lg g5,extra battery,cradle, VR goggles and cam plus was a win.
i m just gonna sell the VR lol
i hope my device wont have the issues.
when writing your issue please include the production date as well(first 3 digits of the serial no)
So ive had the lg g5 for about 3 months now and i can already see my keyboars burned into the background of my screen, did anyone else had this issue..i kinda find it hard to belive because i had my g4 for 2 years and i had no screen burn at all
spazz1233 said:
So ive had the lg g5 for about 3 months now and i can already see my keyboars burned into the background of my screen, did anyone else had this issue..i kinda find it hard to belive because i had my g4 for 2 years and i had no screen burn at all
Click to expand...
Click to collapse
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3364676
https://forum.xda-developers.com/lg-g5/help/lg-g5-screen-ghosting-burn-problem-t3545769
https://forum.xda-developers.com/lg-g5/how-to/tip-reduce-screen-burn-lg-g5-t3522507
https://forum.xda-developers.com/lg-g5/help/lg-g5-screen-burn-t3514089
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3490340
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3452283
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3569838
https://forum.xda-developers.com/lg-g5/help/gps-check-problem-exists-t3514477
https://forum.xda-developers.com/lg-g5/help/repeated-burn-issues-t3551087
I did a google search for you here are a few results.
wolfu11 said:
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3364676
https://forum.xda-developers.com/lg-g5/help/lg-g5-screen-ghosting-burn-problem-t3545769
https://forum.xda-developers.com/lg-g5/how-to/tip-reduce-screen-burn-lg-g5-t3522507
https://forum.xda-developers.com/lg-g5/help/lg-g5-screen-burn-t3514089
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3490340
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3452283
https://forum.xda-developers.com/lg-g5/help/screen-burn-t3569838
https://forum.xda-developers.com/lg-g5/help/gps-check-problem-exists-t3514477
https://forum.xda-developers.com/lg-g5/help/repeated-burn-issues-t3551087
I did a google search for you here are a few results.
Click to expand...
Click to collapse
I think you missed a few
I had this issue on my LG G2, LG G3, then I said maybe LG learned from this , then I bought a G5 to find out it's defected also lol, but Im still loyal to LG and will get LG phones what ever happens .
Sent from my VS987 using Tapatalk
sayyro said:
I had this issue on my LG G2, LG G3, then I said maybe LG learned from this , then I bought a G5 to find out it's defected also lol, but Im still loyal to LG and will get LG phones what ever happens .
Sent from my VS987 using Tapatalk
Click to expand...
Click to collapse
I've been one of the lucky's i guess I've never had retention or burn on any devices i own other than an old s3 and my wife s5 which had face book burnt into it
TheMadScientist420 said:
I've been one of the lucky's i guess I've never had retention or burn on any devices i own other than an old s3 and my wife s5 which had face book burnt into it
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Click to collapse
What's worse is Facebook notification burns of a keyboard burn so that's why u must use a black themed keyboard o hope your wife is fine with it
Sent from my VS987 using Tapatalk
sayyro said:
What's worse is Facebook notification burns of a keyboard burn so that's why u must use a black themed keyboard o hope your wife is fine with it
Sent from my VS987 using Tapatalk
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Click to collapse
lol she didnt even notice i got it im like wtf i can make out the icon strip at the top of face books page and the thunbs up button lol pretty bad but guy i know just had to have it cause the phones in prstine shape for 2 years old traded a samsung 9.7 inch tablet for it so i kinda got my moneys worth out of it.
lol techniclyive sold it twice now
I have horrifically bad screen burn that occurs after minutes, even seconds of bright objects being on the screen. It seems it only became this severe after 2-3 months of having my LG G5. It would be mostly tolerable during the day, but I primarily use my phone after I'm off work at midnight - dim light and lower phone settings make the screen burn even more aggressive in appearance.
Furthermore, I've had backlight bleeding on the top edge and bottom right corner, along with slight bright patches since day 1. This past week I also picked up a Cardboard VR headset only to find I have a dead pixel smack in the center of view on bright scenes, and more than a dozen bright pixels on black backgrounds (several are the super-bright green subpixels.)
Any one of these display issues I could've tolerated, but together it's grown outrageous. I also have faulty GPS and a loose chin connection on the bottom right. This is a Sprint G5 LS992 with a production date of January 25, 2017... so a late model certainly isn't a guarantee of better quality hardware - not for me at least.
Guys, just send it on warranty, they'll replace your entire screen (so it's a good way to loose scratches of your screen-they replace the whole panel, LCD and glass combined). Mine got replaced after 6 months of use and now after 5 with new screen I don't have any problems with it.
AnDevil said:
Guys, just send it on warranty, they'll replace your entire screen (so it's a good way to loose scratches of your screen-they replace the whole panel, LCD and glass combined). Mine got replaced after 6 months of use and now after 5 with new screen I don't have any problems with it.
Click to expand...
Click to collapse
Unfortunately I don't believe that is even an option for me any more.
I got this G5 as an "upgrade" for a G Flex 2 that LGE Alabama at one point claimed would take 2.5 to 3 months to repair (not "7-10 business days" as the RMA email stated.) After several hours of calls and complaints online, I thought I had a satisfactory resolution 2 months after sending my phone in.
Then all of the issues in my last post started popping up.
Normally a phone is covered 1 year from date of manufacture (again, mine is January 25, 2017 making it only 5 months old) BUT both my service paperwork and the LGE representative on phone said I am only warranted 90 days after receiving the G5 in March; noting here that my G Flex 2 had no hardware defects - only hardbricked firmware on accident due to LG Anti-Rollback.
I feel now that I was purposely screwed over with a rushed, refurbished-yet-still-defective unit by LGE Alabama. I already fed them cash for the G Flex 2 being an Out-Of-Warranty repair job - I don't want to double down my losses paying them again in less than half a year.
So did LG say something about this issue ? They know thousands of people are having this problem .. didn't they say anything atleast
Sent from my VS987 using Tapatalk
So I am THINKING about getting the V30 at Verizon come holiday time. If you go on YouTube, you see how many wonderful reviews this phone gets, and to be honest, the phone does look pretty bad ass. HOWEVER, 2 years ago, the V10 had awesome reviews on YouTube and seemed like a solid phone, so I bought it. Well after about a year, and having gone through 3 V10's (or the same one repaired 3 times) due to bootloop problems, I am a little skeptical about how the V30 is going to turn out. Also I am seeing that the new Pixel is having screen burn in issues, and it being made by LG, this makes me even more worried about the V30. I really want to get this phone, but I also want to ask all of you owners how it has been holding up for you so far. Any issues like the V10? Such as the very irritating Bluetooth issues, battery life, etc...
If you are worried about your device bootlooping, then wait for the non-carrier versions to come out and keep waiting to see if they actually end up being rootable. If they are, then it is easy enough to unlock the bootloader, request the developer unlock, and then reflash stock or a ROM to recover from any potential bootloop situation. If you decide to go with the Version carrier version, then LG's lack of quality control for their software could potentially still be an issue in the future. There has already been one update so far and no one has reported it bootlooping their device as of yet.
jaedenhudson14 said:
So I am THINKING about getting the V30 at Verizon come holiday time. If you go on YouTube, you see how many wonderful reviews this phone gets, and to be honest, the phone does look pretty bad ass. HOWEVER, 2 years ago, the V10 had awesome reviews on YouTube and seemed like a solid phone, so I bought it. Well after about a year, and having gone through 3 V10's (or the same one repaired 3 times) due to bootloop problems, I am a little skeptical about how the V30 is going to turn out. Also I am seeing that the new Pixel is having screen burn in issues, and it being made by LG, this makes me even more worried about the V30. I really want to get this phone, but I also want to ask all of you owners how it has been holding up for you so far. Any issues like the V10? Such as the very irritating Bluetooth issues, battery life, etc...
Click to expand...
Click to collapse
You can put a check in the "no problems" box for me.[emoji6]
Sent from my LG-H932 using Tapatalk
jaedenhudson14 said:
So I am THINKING about getting the V30 at Verizon come holiday time. If you go on YouTube, you see how many wonderful reviews this phone gets, and to be honest, the phone does look pretty bad ass. HOWEVER, 2 years ago, the V10 had awesome reviews on YouTube and seemed like a solid phone, so I bought it. Well after about a year, and having gone through 3 V10's (or the same one repaired 3 times) due to bootloop problems, I am a little skeptical about how the V30 is going to turn out. Also I am seeing that the new Pixel is having screen burn in issues, and it being made by LG, this makes me even more worried about the V30. I really want to get this phone, but I also want to ask all of you owners how it has been holding up for you so far. Any issues like the V10? Such as the very irritating Bluetooth issues, battery life, etc...
Click to expand...
Click to collapse
I have yet to here bootloop problem of lg g6, lg v20, or lg v30. I know most people are scare of LG but bootloop was a thing of a pass with the lg g4, lg g5, lg v10
jcsww said:
If you are worried about your device bootlooping, then wait for the non-carrier versions to come out and keep waiting to see if they actually end up being rootable. If they are, then it is easy enough to unlock the bootloader, request the developer unlock, and then reflash stock or a ROM to recover from any potential bootloop situation. If you decide to go with the Version carrier version, then LG's lack of quality control for their software could potentially still be an issue in the future. There has already been one update so far and no one has reported it bootlooping their device as of yet.
Click to expand...
Click to collapse
From what I understand, it's not the software that is the problem. The cpu comes un-soldered from the motherboard making the phone pretty much useless. Was a widely known issue with a few lg phones.
I returned one because of screen issues.
We all know about the off-angle blue tint, but mine had it bad. I didn't really notice it until watching a Late Show clip in a dark room -- dark set, Colbert's white shirt, skin tone was all so obviously off, and it shifted blue just a degree or two off axis.
Compared it to the demo models in two Verizon retail stores and despite the bright lighting, the difference in whites was apparent.
Store did an exchange no problem even though I purchased online. New one seems fine.
Since receiving my replacement phone from a first batch phone issue, I have had ZERO issues
Sent from my LG-H932 using Tapatalk
jaedenhudson14 said:
From what I understand, it's not the software that is the problem. The cpu comes un-soldered from the motherboard making the phone pretty much useless. Was a widely known issue with a few lg phones.
Click to expand...
Click to collapse
Hmmm. I don't see how that would cause a bootloop if that was the case. A hardware problem with the solder would more than likely cause the phone not to power up at all. Bootloops are usually more software related than hardware unless you are talking about core issues, like with the Nexus 6P. Thankfully I never experienced that on both the units I purchased.
jcsww said:
Hmmm. I don't see how that would cause a bootloop if that was the case. A hardware problem with the solder would more than likely cause the phone not to power up at all. Bootloops are usually more software related than hardware unless you are talking about core issues, like with the Nexus 6P. Thankfully I never experienced that on both the units I purchased.
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Click to collapse
Without going too into it, I am part of a class action lawsuit regarding these bootloops. According to all the evidence, the cpu comes un-soldered just enough where the lg logo will appear and the phone freezes. The only way to shut it off after that is to either pull the battery or let the phone die if the battery is not removable.
jaedenhudson14 said:
Without going too into it, I am part of a class action lawsuit regarding these bootloops. According to all the evidence, the cpu comes un-soldered just enough where the lg logo will appear and the phone freezes. The only way to shut it off after that is to either pull the battery or let the phone die if the battery is not removable.
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Click to collapse
Interesting! You should be able to power off the phone by holding the power button until it shuts off, which is about 7 or so seconds. The V30 does come with a 2 year warranty once you register, as long as you are in the US. The rest of the world gets the shaft though and only gets a year.
jcsww said:
Interesting! You should be able to power off the phone by holding the power button until it shuts off, which is about 7 or so seconds. The V30 does come with a 2 year warranty once you register, as long as you are in the US. The rest of the world gets the shaft though and only gets a year.
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Click to collapse
Yeah. even the power button wouldn't work. I believe the phones affected were the nexus 5x, LG G4, G5, V10, and I think a couple others. The new 2 year warranty is probably because of this as 90 percent of these failures occurred after the 1 year warranty period. For all the devices affected they extended the warranty to 2 years for bootloop related issues.
jaedenhudson14 said:
From what I understand, it's not the software that is the problem. The cpu (from some other phone) comes un-soldered from the motherboard (of that OTHER PHONE) making the phone (from years ago) pretty much useless. Was a widely known issue with a few lg phones (not made in 2017).
Click to expand...
Click to collapse
jaedenhudson14 said:
Without going too into it, I am part of a class action lawsuit regarding these bootloops (from phones made in past years). According to all the evidence, the cpu (from some other phone) comes un-soldered just enough where the lg logo will appear and the phone freezes. The only way to shut it off after that is to either pull the battery or let the phone (from years ago) die if the battery is not removable.
Click to expand...
Click to collapse
Thankfully, that has nothing to do with the LG V30. We are talking about any issues with 2017 LG V30, not phones from past years. You're going to confuse people who think you are talking about problems with the LG V30. I understand you are upset about LG's failures in the past, but the question is about possible CURRENT problems with LG V30.
ChazzMatt said:
But we are talking about issues with 2017 LG V30 not phones from past years.
---------- Post added at 05:57 PM ---------- Previous post was at 05:57 PM ----------
That has nothing to do with the LG V30.
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Click to collapse
I know. I was explaining to jcsww about the issues of the previous phones and was kinda wondering if the V30 is going to end up the same way those phones did in terms of seeming like pretty bad ass phones for the first year and then developing serious problems after a year.
jaedenhudson14 said:
I know. I was explaining to jcsww about the issues of the previous phones and was kinda wondering if the V30 is going to end up the same way those phones did in terms of seeming like pretty bad ass phones for the first year and then developing serious problems after a year.
Click to expand...
Click to collapse
I understand. It's just skimming through the thread, there was all these details about CPU coming loose, blah, blah. Sounds scary! But it's not the LG V30.
Mine has zero issues. Very good phone - and that says a lot since I swore years ago Id never own LG again.
I have seen that Verizon loads so much bloatware on the phone ... I was amazed. I have Tmo ... a few things on there than cannot be removed or disabled, but nothing crazy.
Hi,
I am seriously thinking of buying LG V30 when it becomes widely available in Europe,
however this review (https://www.theverge.com/2017/10/16/16457544/lg-v30-review-design)
has put me off. Can anybody comment on the screen issues this guy mentions?
deciBel71 said:
Hi,
I am seriously thinking of buying LG V30 when it becomes widely available in Europe,
however this review (https://www.theverge.com/2017/10/16/16457544/lg-v30-review-design)
has put me off. Can anybody comment on the screen issues this guy mentions?
Click to expand...
Click to collapse
I've been following closely those complaints about the display. From what I read on Reddit or on XDA, it seems that only the first batches of V30s had those display issues, but LG corrected their production in october. The Verge must have tested one of those first units (their review was published on october 16). It should be solved right now, complaints have dramatically decreased lately...
deciBel71 said:
Hi,
I am seriously thinking of buying LG V30 when it becomes widely available in Europe,
however this review (https://www.theverge.com/2017/10/16/16457544/lg-v30-review-design)
has put me off. Can anybody comment on the screen issues this guy mentions?
Click to expand...
Click to collapse
pomponazzo said:
I've been following closely those complaints about the display. From what I read on Reddit or on XDA, it seems that only the first batches of V30s had those display issues, but LG corrected their production in october. The Verge must have tested one of those first units (their review was published on october 16). It should be solved right now, complaints have dramatically decreased lately...
Click to expand...
Click to collapse
And I can show you a review (sample below) from October 12, where the both pre-production and early production displays (on two different phones) were tested thoroughly and nothing was wrong. The point I'm making is even in the pre-production and early production phase seems the the problems were not widespread. It was luck of the draw, not every phone. Dozens of professional reviewers praised the display, but a couple of reviewers got bad ones. Same with early purchasers. But Android Headlines got great displays in both pre-production and final retail (but still early production). So, the display issues had to be some minor percentage.
That's not to say LG hasn't improved the process so there's less lemons getting through the line, or perhaps with another month under their belt improved the quality even more, but you wouldn't have gotten such glowing reviews if every phone LG released in early October was a disaster.
Note the date, and note they tested two separate phones.
_____________
https://www.androidheadlines.com/2017/10/lg-v30-review-ultimate-creativity-tool.html
LG V30 Review – The Ultimate Creativity Tool
October 12, 2017
There is some color shifting when looking at the display from an angle, pushing the normally warm hue of the display to a much cooler, bluer one.
This color shifting is a bit odd for an OLED, as any color shifting is usually caused by the oleophobic coating on the glass rather than shifting of the panel itself, although without taking the glass off it would be difficult to determine the reasoning for the shifting. It doesn’t look all that odd though simply because so many displays already exhibit a cooler tone to them, and while you’ll certainly notice the difference when looking at the display straight on, it might not be so noticeable to folks looking at the phone with you. Outdoor visibility is not affected by this color change at all, and in fact you’ll find it’s incredibly easy to see the V30’s display outdoors, no matter how sunny it is.
Click to expand...
Click to collapse
Panel uniformity is perfect thanks to the fact that OLED’s pixel illumination methodology is done via individual pixels and not via a backlight that can easily exhibit light bleeding or uneven surface lighting.
Despite some reports we’ve seen during the preview period with the device, both our preview device, as well as the final retail unit, never showed signs of panel color uniformity issues, and looks fine at any brightness. When we test panel uniformity we use three different solid color backgrounds:
100% white,
100% black and
50% gray.
Each of these are then tested at the panel’s lowest and highest brightness, as well as a 50% brightness test. You’ll also find no issues with pixel refresh rates or pixel persistence rates of any kind, and this panel is an excellent performer for VR for many reasons, as we’ll cover below.
Click to expand...
Click to collapse
________________
https://hothardware.com/reviews/lg-v30-review?page=6
LG V30 Review: Setting The Record Straight For A Great Smartphone
October 27, 2017
In the final analysis, again, we're here to set the record straight on the LG V30. Though garnering its fair share of passionate praise, some have taken specific issue with this phone's LG-built pOLED display. To that we would quite simply offer that we're unsure what a select few others are looking at. Perhaps they're observing image inconsistency in corner-case lighting conditions, or maybe even in certain apps, where Android's gradient overlays can cause a "perceived" banding effect. We're not sure what others may have seen, but what we're looking at is a pretty fantastic flagship Android phone here, with an equally fantastic display.
To wit, I have used Samsung Galaxy devices as my personal phones for the past few generations, from the Galaxy S5 on up to the Galaxy S8+. Side-by-side versus Samsung's AMOLED displays, the LG V30 might not offer quite the same viewing angles as the GS8+, but the V30 is very competitive. In fact, I prefer the V30's slightly cooler screen calibration.
Click to expand...
Click to collapse
No problems with my V30 so far. Manuf in October, only had it a few weeks. Slightly disappointed in the auto camera shooting (the Google camera app works for me, have not tried it much), but the most striking thing so far is the absolutely stellar battery life I am getting. I don't keep screen on time numbers and such, but I go to bed at night with well above 50%, and if I top up at all throughout the day, I'll go to bed with 65-70%. Thats using waze for about an hour, web surfing, reddit, Facebook, messaging, location turned on, etc. No messing around.
pomponazzo said:
I've been following closely those complaints about the display. From what I read on Reddit or on XDA, it seems that only the first batches of V30s had those display issues, but LG corrected their production in october. The Verge must have tested one of those first units (their review was published on october 16). It should be solved right now, complaints have dramatically decreased lately...
Click to expand...
Click to collapse
Yeah I read that big thread on reddit too. After reading it, it made me really second guess getting the V30, but after reading your post it makes me feel a bit better knowing LG acknowledged the issue and corrected it. So to be on the safe side should I try to make sure I have an october made unit (if I even have a say in it)?