"Phone not allowed" error on my unlocked AT&T S9+?! - Samsung Galaxy S9+ Questions & Answers

Hey so I received an unlocked ATT S9+. I'm was using it for t-mobile. Everything was working fine on the att firmware. I wanted debloated, so I Odin unlocked firmware, then decided to Odin T-mobile firmware for video calling. I upgraded to pie beta, and everything was working fine up until last night, I recieved some calls, and when I tried to call them back, it would not dial out.
I keep getting "Phone not allowed." I tried to pop in a ATT sim card, and it worked, but my t-mobile sim card is not working.
Can anyone help me out here? I'm supposed to send to Samsung repair center, but can phones automatically lock after they have been unlocked. Again I was using it fine for 2 weeks, on different firmwares and pie beta, and this just happened out of nowhere, never experienced this before on any phone.
Please help if you can! TIA

Sounds like your carrier blocked it. I know with Metro by T-Mobile you need to call them and give them your IMEI and such. Your phone isn't locked or it would say invalid SIM

Yeah, it's carrier locked. Google for a way to unlock your S9+ or just with the AT&T sim card. But remember that if you unlock the carrier lock, do not upgrade it.

Related

Unlocked Galaxy S: Your sim card does not allow connection to this netowrk

My Vibrant just stopped working...
My Vibrant is unlocked (purchased code from a site) and was working fine for a week (got it 2 weeks ago). It's rooted and I flash a few roms and modems to test out what i liked. Yesterday, it decided to lose signal. I wanted a few hrs and still had no signal. I tried searching for a network. AT&T showed up and when I selected it, I got "Your sim card does not allow connection to this network". I've tried flash the modem, then the rom, and even tried restoring it with Odin. Non worked. I then tried a TMO sim and i got signal, but can't dial out...
Please help! I've search and haven't had any luck fixing it... Thanks in advance.
Usually when you flash a rom, it may wipe the folder containing your unlock code. Redo your unlock with the same code you purchase
kponti said:
Usually when you flash a rom, it may wipe the folder containing your unlock code. Redo your unlock with the same code you purchase
Click to expand...
Click to collapse
Tired that... The Network lock is off and still the same issue.
Are you using AT&T? You may have to load AT&T network.......
gagb1967 said:
Are you using AT&T? You may have to load AT&T network.......
Click to expand...
Click to collapse
Yes I'm on AT&T. What do you mean by load the network? I've been to the network/wireless settings and have the "AT&T 310 410" APN selected. When i do a network operators search, Automatically doesn't fix it. When i do a "search now", AT&T shows up and when i select that it says "Register on AT&T" and then i get the "your sim card does not allow a connection to this network"
lilbluemirage said:
My Vibrant just stopped working...
My Vibrant is unlocked (purchased code from a site) and was working fine for a week (got it 2 weeks ago). It's rooted and I flash a few roms and modems to test out what i liked. Yesterday, it decided to lose signal. I wanted a few hrs and still had no signal. I tried searching for a network. AT&T showed up and when I selected it, I got "Your sim card does not allow connection to this network". I've tried flash the modem, then the rom, and even tried restoring it with Odin. Non worked. I then tried a TMO sim and i got signal, but can't dial out...
Please help! I've search and haven't had any luck fixing it... Thanks in advance.
Click to expand...
Click to collapse
I ran into the same problem last week. My Vibrant was working in the morning, and then it gave me the same message a bit later on the day. I couldn't figure it out for the life of me. I contacted TMobile and they told me it could be a bad sim. I was taken back by this, as it was working earlier in the day. I ended up going to a TMobile store and got a new sim. It worked after the new sim was inserted.
Maybe you can get a new sim with ATT.
eggnoodle said:
I ran into the same problem last week. My Vibrant was working in the morning, and then it gave me the same message a bit later on the day. I couldn't figure it out for the life of me. I contacted TMobile and they told me it could be a bad sim. I was taken back by this, as it was working earlier in the day. I ended up going to a TMobile store and got a new sim. It worked after the new sim was inserted.
Maybe you can get a new sim with ATT.
Click to expand...
Click to collapse
I popped my friends AT&T SIM in and still had the same issue...
I'm thinking of just getting a prepaid SIM and testing it out. That should be the same as getting a new sim, right?
lilbluemirage said:
I popped my friends AT&T SIM in and still had the same issue...
I'm thinking of just getting a prepaid SIM and testing it out. That should be the same as getting a new sim, right?
Click to expand...
Click to collapse
After the trouble shooting didn't work, TMobile gave me a free sim card. She noted my account and told me to go into a Tmobile store to get one.
I won't pay for a prepaid just to test it out...Can you contact ATT
I talked to AT&T yesterday too... Tech said its the phone... contact the carrier/maker of the phone... They don't really help you unless the phone is AT&T branded... guess I'm SOL and might need to just sent it to Samsung for repairs... =T
Update: I flashed everything back to stock JI6 via odin. Just tested on my friends TMO sim (he has a vibrant also). It finds the TMO network, but can't dial out. After a few min, no signal...
Im having the same issues, my phone messed up and i finally got it up and running again but now I am unable to register the sim on the network, and this happens with other sims
*#7465625# see if your network lock is off
Sent from my SGH-T959 using XDA App
I have the exact same issue. I have another phone (i9000). When I put the sim card in the other phone. it works great. Vibrant can get signal sometimes, but just cannot dial out or send messages....
Please help!
Unlock code
I downloaded the SGS unlock app a while back but had not done anything but get the code.
I powered off, installed a different sim and unlocked the phone. It was some left over sim that I knew would not give me service. After unlock and a failure to connect I powered off and put the working sim back in.
I had a little difficulty with getting 3G to come back up. Edge data and phone worked. I had to go and force a manual selection of t-mobile and then 3G popped up.
Then gmail and syncing died. I restored gmail gmail-storage and sync from backup with no luck. I'm not sure how I got it to come up but I got a password prompt and after entering it I got it back. I still had a sync error message under accounts and sync but not when I pressed on the gmail account. Rebooting got rid of that error and it's back up.
Not a clean swap at all. I'm not sure why gmail hurled.
The phone remains unlocked. If I get another sim I'll see if gmail still has a panic attack.
What should happen when you dial *#7.. on my vibrant it just says Mobile Network not available.

samsung vibrant not registering on t-mobile or simple mobile network

i bought a new in the box samsung vibrant off craigslist to use on simple mobile, i unlocked the vibrant it works on both at&t and H20 but not t-mobile or simple mobile. anyone out there have a solution i can't call t-mobile since i am not an account holder and advice would be appreciated
bad simcard or if the phone is registered on diferent carrier put timobile sim card and try to unlock your phone with it
its not the sim card it works fine in my mytouch 4g with simple mobile, the sim is not blocked i believe the phone must be block from system by imei
put the simcard in and unlock the phone again ! ! duhh
???????
bartek25 said:
put the simcard in and unlock the phone again ! ! duhh
Click to expand...
Click to collapse
sarcasim is a good thing but maybe you aren't comprehending what i am saying duhh!!
i own NSPRO box and have unlocked the galaxy S phones quite frequently, the phone is sim unlocked for any sim card or gsm carrier, what i am saying has nothing to do with unlocking with the sim card in( which i tried for ****s and giggles). the problem is the vibrant is not recognized on the network , i have tried my sim and several other t-mobile sims the phone doedn't receive signal on t-mobile network or simple mobile( which is a NVO of t-mobile)so what i am asking is does t-mobile block imei's from their network and is their a solution other then changing imei of the phone which i do not wish to do although i can change imei i will not since it is illegal.
the problem
let me clarify it actually says on the screen
"not registered on network"
anyway to register it on system???
its unlocked and works on at&t, h2o and all other gsm carriers except t-mobile and simple mobile
clone another imei, that will solve this problem, There is an app that allows you to give you a new I D # to your phone
I am same problem here everytime try to make call it says "Not Registered on the Network", SIM card works fine on different phone, also other SIM when inserted on Vibrant gives same message.
Under Settings> Wireless> Mobile network settings does not allow access...
Can someone help resolve this situation.
Thanks,
I am also
having the same problem. I purchased a used Vibrant from my friend whom defaulted on his bill so he sold his phone to me. When I attempt to use the T Mobile prepaid SIM or a regular T Mobile SIM it will not allow me to connect to the network. It stays on (Searching) or (No Service) but the date and time updates so I know it is connecting, just not able to use the network. Is there anyway to get around this problem or do I need to root and unlock to go to another carrier?
Hi guys I am having similar issue, please help
I was using bionix 1.3.1 by team whiskey, whats your advice do I change to ICS, will that solve the problem or simple radio upgrade will solve the matter? I have gone through several sites and found that this problem is with many android mobiles since last 2-3 years. Is there no solution to this yet! I have tried Airplane mode, removing battery, downloading autocut and all those basic methods but to no help ...
I have the same problem, did anybody find a solution?
I tried everything, flashed to stock, GB, ICS, JB.
My phone is unlocked and it only works on AT&T, the sim card is good, as I'm using it on my backup phone.
alberto02005 said:
I have the same problem, did anybody find a solution?
I tried everything, flashed to stock, GB, ICS, JB.
My phone is unlocked and it only works on AT&T, the sim card is good, as I'm using it on my backup phone.
Click to expand...
Click to collapse
So you have a T-Mobile sim that won't work on a vibrant?
???
samsgun357 said:
So you have a T-Mobile sim that won't work on a vibrant?
???
Click to expand...
Click to collapse
Same here. This all happened when I let my friend borrow my phone to put his SIM on it. It was a prepaid Simple Mobile SIM. It didn't work but after I went to put my SIM card back into my Vibrant, the phone never got service.
Funny thing is, my SIM works on one of my older phones, so I know the SIM still works, but my Vibe gets messages like "out of service" and "not registered on network" even through it still has some bars.
I think the problems relates to this thread: http://forum.xda-developers.com/showthread.php?p=37703090#post37703090
Somehow the bands on your device is messed up so you never get a signal. Not sure how to fix it but any solutions would be great.

[Q] Help! My Atrix won't recognize any network

This is an unmodified AT&T Atrix4G, which is supposed to be unlocked, but it was a warranty replacement and I believe it was carrier locked by the first owner, before ATR&T gave it to me. Last year, AT&T's unlock code didn't unlock it, and they and Moto both claimed to be stumped when we found this out last year. The phone did recognize AT&T NVMO SIMs, but would only say "network error" when I tried a T-Mob SIM.
So this week I went back to T-Mob, thinking maybe the phone IS unlocked but needs a T-Mob APN entered to work with a T-Mob SIM. Phone was working fine, and the T-Mob guy tried to boot the phone with a T-Mob SIM card in it. The phone asked for an unlock code, we put in the one AT&T had previously generated (and confirmed, no error there) and instead the phone rejected the SIM and said "emergency mode only".
Now, it won't recognize any SIM card, not the original AT&T card (AT&T also supplied a new card in case the old one was the problem) nor the T-Mobile. All it wants to do is boot to emergency mode, or ask for an unlock code again.
I've tried the factory reset cold-boot, that didn't help either.
The phone has just gone psychotic and doesn't like ANY SIM card. Is that nuts or what?
Does anyone have any idea what I can do to get the phone working again? With AT&T or T-Mob, I don't care, I'd just like it to work as a phone again, even if that wipes all the data from it.
AT&T's store, and their local "tech center", were both dumbfounded. They claim they've never seen a phone that just won't work, won't unlock, won't take any SIM card before.

[Q] Gear S =Phone Not Allowed MM#6

Hello Everyone.
I am stumped on this issue. There doesn't seem to be any solutions for me. Here is What's happening, then I will tell you what I know..
Originally an ATT watch. SM-R750A
The IMEI is perfect. Not black listed at all. (Verified with ATT,SAMSUNG, and TMOBILE)
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
ATT Sim cards work perfectly,and with 4G!! When my Tmobile Sim goes in there, it only allows Emergency calls.
The APN settings are automatically populated. Verified to be correct with Tmobile. Basically, everything is fine on their end..
I am getting the run around from all 3 sources. They point the finger at each other.
Example:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
ATT: "Once we gave you the code, our hands are tied. Call samsung, they may be able to complete your request.."
Samsung: "This is a service/network issue. Contact who ever your sim card has service with.."
Please help me, I have tried everything I can think of.
I researched all over the internet.. There are no working solutions anywhere!!!
I even Oden flashed the Official Firmware from ATT to Tmobile, so now my Model # is SM-R750T. I get the same errors. Att sim cards still work perfectly.
:crying:
I added photos of a menu I found on the device.. I dont know what this means..
I can draw conclusions, but I still need help..
Also, I have had the Tmobile Sim card replaced twice..
If someone could help find a solution, this will help a LOT people!
Thank You AHEAD of time.
did you flash the entire firmware package?
I only flashed official firmware from ATT to TMOBILE.. That was all. If there are further steps please let me know.
I stopped at the firmware install because I thought anything extra would have just been for customizing themes, etc..
animegamemaster said:
Hello Everyone.
I am stumped on this issue. There doesn't seem to be any solutions for me. Here is What's happening, then I will tell you what I know..
Originally an ATT watch. SM-R750A
The IMEI is perfect. Not black listed at all. (Verified with ATT,SAMSUNG, and TMOBILE)
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
ATT Sim cards work perfectly,and with 4G!! When my Tmobile Sim goes in there, it only allows Emergency calls.
The APN settings are automatically populated. Verified to be correct with Tmobile. Basically, everything is fine on their end..
I am getting the run around from all 3 sources. They point the finger at each other.
Example:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
ATT: "Once we gave you the code, our hands are tied. Call samsung, they may be able to complete your request.."
Samsung: "This is a service/network issue. Contact who ever your sim card has service with.."
Please help me, I have tried everything I can think of.
I researched all over the internet.. There are no working solutions anywhere!!!
I even Oden flashed the Official Firmware from ATT to Tmobile, so now my Model # is SM-R750T. I get the same errors. Att sim cards still work perfectly.
:crying:
I added photos of a menu I found on the device.. I dont know what this means..
I can draw conclusions, but I still need help..
Also, I have had the Tmobile Sim card replaced twice..
If someone could help find a solution, this will help a LOT people!
Thank You AHEAD of time.
Click to expand...
Click to collapse
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
From my understanding, there are no levels of unlock permissions. Once a device is unlocked, it's done on all levels and access.
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
The unlock code needs to be entered on device while connected to the ATT network...not TM's. My initial suggestion is kindly call back ATT and with the correct IMEI/ATT Sim inserted, enter unlock code again. You may need to flash back to xxxA first.
My thought here is the phone isn't unlocked according to ATT's server's Device ID data...when you reestablished connection with ATT, it locked the device again.
[Q]
You said that you got the unlock code from ATT, with TM Sim inserted, and it was a success....
Why did you go back to the ATT Sim again if you had it working?
animegamemaster said:
Hello Everyone.
I am stumped on this issue. There doesn't seem to be any solutions for me. Here is What's happening, then I will tell you what I know..
Originally an ATT watch. SM-R750A
The IMEI is perfect. Not black listed at all. (Verified with ATT,SAMSUNG, and TMOBILE)
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
ATT Sim cards work perfectly,and with 4G!! When my Tmobile Sim goes in there, it only allows Emergency calls.
The APN settings are automatically populated. Verified to be correct with Tmobile. Basically, everything is fine on their end..
I am getting the run around from all 3 sources. They point the finger at each other.
Example:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
ATT: "Once we gave you the code, our hands are tied. Call samsung, they may be able to complete your request.."
Samsung: "This is a service/network issue. Contact who ever your sim card has service with.."
Please help me, I have tried everything I can think of.
I researched all over the internet.. There are no working solutions anywhere!!!
I even Oden flashed the Official Firmware from ATT to Tmobile, so now my Model # is SM-R750T. I get the same errors. Att sim cards still work perfectly.
:crying:
I added photos of a menu I found on the device.. I dont know what this means..
I can draw conclusions, but I still need help..
Also, I have had the Tmobile Sim card replaced twice..
If someone could help find a solution, this will help a LOT people!
Thank You AHEAD of time.
Click to expand...
Click to collapse
Try this. Go to phone dialer, type in *#2263# , dont hit call , just wait for the menu. When it comes up, select GSM band preference and if its an option, choose GSM 1800. Then swipe down to exit.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
mghtymse007 said:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
From my understanding, there are no levels of unlock permissions. Once a device is unlocked, it's done on all levels and access.
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
The unlock code needs to be entered on device while connected to the ATT network...not TM's. My initial suggestion is kindly call back ATT and with the correct IMEI/ATT Sim inserted, enter unlock code again. You may need to flash back to xxxA first.
My thought here is the phone isn't unlocked according to ATT's server's Device ID data...when you reestablished connection with ATT, it locked the device again.
[Q]
You said that you got the unlock code from ATT, with TM Sim inserted, and it was a success....
Why did you go back to the ATT Sim again if you had it working?
Click to expand...
Click to collapse
The unlock code worked. I was not prompted to enter another unlock code. I received success notification. I immediately got the error code that you see in the pictures. Could not dial out. So i went to ATT store for some hands on troubleshooting. But I will try to use the sim card idea you mentioned. I will come back with an update.
vacortina said:
Try this. Go to phone dialer, type in *#2263# , dont hit call , just wait for the menu. When it comes up, select GSM band preference and if its an option, choose GSM 1800. Then swipe down to exit.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
This is a 'no-go' as well.. I will flash my firmware back to ATT and try it again.
Edit:
No, this did not work as well..
animegamemaster said:
The unlock code worked. I was not prompted to enter another unlock code. I received success notification. I immediately got the error code that you see in the pictures. Could not dial out. So i went to ATT store for some hands on troubleshooting. But I will try to use the sim card idea you mentioned. I will come back with an update.
Click to expand...
Click to collapse
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
1.Insert a Non-T-Mobile SIM & turn the Gear S ON.
2.The Gear S will automatically prompt you to enter the unlock code.
3.Tap in the unlock code provided by T-Mobile and click OK.
Note: The device should display code accepted
Click to expand...
Click to collapse
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
snowinjune said:
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
Click to expand...
Click to collapse
You most likely will not be able to use a North American S outside the US. It has nothing to do with the software...the frequency bands are different and hardcoded. You may want to check and see what bands are used by the providers in VN for cellular ie: 2G, 3G, etc and compare those to what US/Sprint uses.
I have the same issues with the GPS. Even when I'm outside, in an open area I can't even get the weather app to update. Not sure how many people have this issue, but it doesn't seem to be a topic of discussion on XDA.
snowinjune said:
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
Click to expand...
Click to collapse
---------- Post added at 02:15 PM ---------- Previous post was at 02:12 PM ----------
animegamemaster said:
This is a 'no-go' as well.. I will flash my firmware back to ATT and try it again.
Edit:
No, this did not work as well..
Click to expand...
Click to collapse
Have you tried rooting?
http://forum.xda-developers.com/showthread.php?t=2977581
Thanks to cipherswitch
This is from "CELLUNLOCKER" where I got my unlock code...before it was free...lol....... When I click on the t mobile for network....I get "registered to networkk" popup with my ATT GS. When I call a number I get the tmobile cust servc help line...... since I am not a tmobile cust.
I cannot remember which method I used....but I can go with att or tmobile sims with no issues. Right now I have H20 as my carrier, on the ATT network...but at least I know I can go to the Tmobile network or carriers anytime
How to enter unlock codes on all Samsung models
Different phones have different Unlock Code Input Instructions, Try the following Instructions in order:
Note: Non Accepted Simcard is any simcard not from the original provider
Method #1 Insert a Non accepted simcard in your phone and power on. Once finished loading your phone will ask you to enter a code, enter the Unlock Code
OR
Method #2 (NOT applicable for newer Samsung phones, ie. Galaxy S3, S4, S5, Note 2, Note 3, etc)
Go to the dial screen on your phone as if you are going to make a call and press: #7465625*638*UNLOCKCODE# (8 digit unlock code)
OR
Method #3 (NOT applicable for newer Samsung phones, ie. Galaxy S3, S4, S5, Note 2, Note 3, etc)
Go to the dial screen on your phone as if you are going to make a call and press: #0111*UNLOCKCODE# (8 digit unlock code)
OR
Method #4 (NOT applicable for newer Samsung phones, ie. Galaxy S3, S4, S5, Note 2, Note 3, etc)
Go to the dial screen on your phone as if you are going to make a call and press #7465625*638*# Once prompted for code, enter the 8 digit Unlock Code.
When this method is used for newer Samsung phones, it will say "unsuccessful" regardless of the phone being unlocked or not.
Phone Not Allowed MM#6 Tmobile- A clue to problem?
I also have the same problem...it is frustrating.
i have an unlocked AT&T Gear S ( unlocked thru one of the unlock ebay sites. it seemed to go well, and worked)
i setup account with Tmobile, and it worked, i have had it about 2 months, all OK, until..
i took out SIM to test with my unlocked IPHONE 6+, (i have been thinking of switching all my phones to Tmobile) it also worked OK,
Then i swicthed it back into the Gear S, and the trouble started (unless it was a conincidence),
'Phone not allowed MM#6', it tried everything.
1. reset Gear
2.rebooted thru the gear boot menu
-i called Tmobile, they did not have answer,m they asked me to try a new SIM, which i did online and updated account with new SIM,
same problem.
3.Tmo said maybe not complety unlocked to contact AT&T but i doubted this,
4. I tried a freinds SIM from his Iphone 6+ (on Tmo) it worked great in my Gear Sm and my 'unlocked Ipphone 6'
5. i tried my Gear S SIM in my Iphone, message poped up 'Phone not allowed' (this time no MM#6)
6. called Tmo again (maybe 3rd time) suggested another new SIM card, they everything on there end looks fine, they checked imei, sim card etc, all OK.
i told them from what i have read the forums mentioned a network problem, not a phone problem.
They connected with Samsung, they said they can try reflashing the Gear S, if i send it in to them,
7. i called Tmo again, and i spoke one rep who , GAVE ME A CLUE TO PROBLEM.. he found a note concerning the Gear S,
it said if the user puts the Gear S SIM cards (wiith the 'wearable plan') into another phone, it will block the account until the user reinstalls SIM into Gear S.
8. if this the problem, iit is not reseting itself when SIM is back in Gear S.
9. Not sure what to do next.
the last Tmo rep told to go into Tmo store, and they will try another new SIM, and ask them to try new SIM and my in anoother Gear S, but it seems many tmo stores dont have Gear S on hand, only display it am checking.
10. One idea may be to close the whole account and open new account for the Gear S.
did anybody have luck with this problem?
perdikoylis said:
I also have the same problem...it is frustrating.
i have an unlocked AT&T Gear S ( unlocked thru one of the unlock ebay sites. it seemed to go well, and worked)
i setup account with Tmobile, and it worked, i have had it about 2 months, all OK, until..
i took out SIM to test with my unlocked IPHONE 6+, (i have been thinking of switching all my phones to Tmobile) it also worked OK,
Then i swicthed it back into the Gear S, and the trouble started (unless it was a conincidence),
'Phone not allowed MM#6', it tried everything.
1. reset Gear
2.rebooted thru the gear boot menu
-i called Tmobile, they did not have answer,m they asked me to try a new SIM, which i did online and updated account with new SIM,
same problem.
3.Tmo said maybe not complety unlocked to contact AT&T but i doubted this,
4. I tried a freinds SIM from his Iphone 6+ (on Tmo) it worked great in my Gear Sm and my 'unlocked Ipphone 6'
5. i tried my Gear S SIM in my Iphone, message poped up 'Phone not allowed' (this time no MM#6)
6. called Tmo again (maybe 3rd time) suggested another new SIM card, they everything on there end looks fine, they checked imei, sim card etc, all OK.
i told them from what i have read the forums mentioned a network problem, not a phone problem.
They connected with Samsung, they said they can try reflashing the Gear S, if i send it in to them,
7. i called Tmo again, and i spoke one rep who , GAVE ME A CLUE TO PROBLEM.. he found a note concerning the Gear S,
it said if the user puts the Gear S SIM cards (wiith the 'wearable plan') into another phone, it will block the account until the user reinstalls SIM into Gear S.
8. if this the problem, iit is not reseting itself when SIM is back in Gear S.
9. Not sure what to do next.
the last Tmo rep told to go into Tmo store, and they will try another new SIM, and ask them to try new SIM and my in anoother Gear S, but it seems many tmo stores dont have Gear S on hand, only display it am checking.
10. One idea may be to close the whole account and open new account for the Gear S.
did anybody have luck with this problem?
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Call tmo back and have them make sure you have the right data plan I had the same problem and mine was on a tablet data plan not mobile/watch plan
I am experiencing a similar issue with TMobile. My thread is in here, http://forum.xda-developers.com/gear-s/help/gear-s-longer-able-to-register-tmobiles-t3040635
I have the factory unlocked international version, SM-R750W, and several people here said it wouldn't work. It worked perfectly for a day, then nothing. New SIM, it worked perfectly again for maybe 5 minutes.
HagbardCelineII said:
I am experiencing a similar issue with TMobile. My thread is in here, http://forum.xda-developers.com/gear-s/help/gear-s-longer-able-to-register-tmobiles-t3040635
I have the factory unlocked international version, SM-R750W, and several people here said it wouldn't work. It worked perfectly for a day, then nothing. New SIM, it worked perfectly again for maybe 5 minutes.
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Click to collapse
Still no luck, but maybe a couple more clues;
1. As the tech support advised, I went to a Tmo store, and they swapped the nano sim , no help.
2. I put in a sim from my friends tmo iPhone. It seemed great.
3. I called tech support back, they escalated problem to the engineering dept,
Said it may take 2 days to hear back...... So far no luck, please let me know if you have better results.
(I did check the plan online and with support to be sure it was correct.- the wearable / watch plan)
I feel it has something to do with there network 'rejecting' my imeo, but support checked that several times, as said it is correct.
perdikoylis said:
Still no luck, but maybe a couple more clues;
1. As the tech support advised, I went to a Tmo store, and they swapped the nano sim , no help.
2. I put in a sim from my friends tmo iPhone. It seemed great.
3. I called tech support back, they escalated problem to the engineering dept,
Said it may take 2 days to hear back...... So far no luck, please let me know if you have better results.
(I did check the plan online and with support to be sure it was correct.- the wearable / watch plan)
I feel it has something to do with there network 'rejecting' my imeo, but support checked that several times, as said it is correct.
Click to expand...
Click to collapse
They escalated my situation as soon as I called them on Tuesday and told me 3 days. Nothing yet.
Have you used the Tmobile IMEI check? http://www.t-mobile.com/verifyIMEI.aspx
I just tried it and it doesn't recognize my IMEI....But if that was going to be a problem, shouldn't that have meant it would never work? I can't think of any reason it would work for a day before they shut it off.
I had same result "did not recognize" with there Imei checker, further, the support reps checked several times and said it is Ok, My gear s is an unlocked AT&T, it did work for the first 2 months (until I removed sim to test in my iPhone ( I was considering switching all my phones to Tmo) Maybe coincidence? + But with a friends sim (from his iPhone ) it worked immediately , it even populated the Apn etc settings, but i did not leave on more than 1-2 minutes to test.
When I put my sim back in, it does not register, it does even show phone number, says:
"Phone not allowed MM#6" and emergency calls only.
I had this same issue come up. The way I solved it was to close out the account for my phone number tied to the watch wearable plan. And then I created a new phone account for the wearable plan with a new number. And got a new sim card from T-Mobile at the time of creating the new wearable plan / number. It seems that the phone number that was previously tied to my galaxy gear s was not blacklisted, but the services were limited on it because I had taken the sim card out of the gear s watch and put it into a cell phone to test if there was service on it. So that flagged the wearable phone number account like I was trying to steal data/phone service from T-Mobile by using the only $15 / month plan on an actual phone. Like said above, the services are supposed to be restored once you put the sim back into the watch, but there is a bug with T-Mobile's service in doing so. So in the end, I closed out the "flagged" account, opened a new account and will never put the sim card into a phone again in the future.
same the issue
snowinjune said:
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
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Hi...I have same the issue...now are you solve? You can help me this issue?...thank you
A good looking digital watch
zztoine said:
Hi...I have same the issue...now are you solve? You can help me this issue?...thank you
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No, i follow this guide to try some features of the Gear S. But my phone become sluggish, and the GPS still not work.
http://forum.xda-developers.com/gea...ll-gear-manager-connect-t2934307/post60592795
So, right now, the Gear S is just a digital watch to me, ha ha.
The error is specifically a sim/network error unfortunately and more importantly this;
9 out of 10 times MM6 error means the phone has been reported lost/stolen and the IMEI has been network blocked.
Here are a few options that could be causing most of the issues I have read;
At&t is NOT open and a fan of allowing devices outside their network. Therefore its possible your device is literally reported as lost/and or locked to at&t and they dont want it on T-Mobile. And your best bet is to raise hell threating an investigation by the FCC.
At&t re-locked your device when att sim is put in.

lg k8+ x210 ulm unlocked carrier sim issues

I have an lg k8+ model x210ulm that i want to use with cricket. The phone is fully unlocked and will accept any sim from any carrier but has an odd behaviour that wont let me use my own sim.
I bought a feesh sim from cricket and when i put it in and set it up it will register with crickets apn and mobile network settibg. I get data and it shows up in the about network as connected and working. It shows cricket carrier in notificstion and i can get texts and even voice mail. But ........
I cannot use the dialer. Upon connection there is no error toast or anything it just imnedistely hangs up.
I can use my wifes my sons or my friends sims in the phone and after a reboot works perfectly. But when i put mine in it stops.
Also my sim works fine in any other unlocked device or cricket device.
Any clue as to wth is going on
Ok so after talking to lg and really that was frustrating. Why because the rep told me it the phone was carrier locked to us cellular which i knew it wasnt because its advertised as being unlocked and well us cellular put up an advert a few years ago stating that all thier phones are unlocked.
So after that i went ahead and talked to a rep at us cellular who assured me it was unlocked and checked the imei for me and sent me link to the advert about thier phones being unlocked.
Back to lg and got another rep this time who knew a lil about something but not much. Could not tell me any thing though.
Now back to cricket where we tested my girlfriends sim in my phone to which it worked and mine in her phone to which it worked. We put the sims in my aristo 2 and fortune 2 and both sims worked. But when i put my sim back in my my k8+(2018) once again every thing works fine but you cannot make or recieve phone calls.
We also tested the voice mail app and and thier what qualifies as a carrier app and it registers. The sim registers in about phone shows service and is connected. Shows the phone number every thing works.
Just not the phone Dialer app
So is there any one out there at all that has had an issue like this before. Any one that can help me figure out what the problem is. This is so crazy that my sim wont work and every one elses will.
Could it be something i did using dialer codes? Any cLues at akl
So here we are months later and im still having sim issues with my k8+ ulm. I ended up buying a brand new device and i tried my provisioned sim card with it not working but literally every other sim card works fine.
I have switched from cricket to assist wireless now who is run or what ever by sprint and i can get the sim card to work for a couple days before switching it to another phone but the main issue is that i get a error popup stating that the sim card has locked and that i need to power cycle and call customer service.
But i made a ton of changes by adding all the system apps from sprint including sprinthiddenmenu and any other apk that was on the tribute dynasty they came from. I also went through the file system and made any prop changes or any thing else that was needed to enable sprint.
At this point id flash a sprint modem but i cant find a cv1 device provisioned under sprint

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