Amazfit Stratos GPS not usable - Amazfit

Hi All.
I recently got an Amazfit Stratos and I am having a horrible time trying to gps track my outdoor cycle.
I have tried twice, and both times, the GPS just either:
*Intermittently records data
or
*stops recording gps data altogether.
Basic questions?
Urban areas and Woods... same issue
Urban areas are residential.. no high tall building
Weather was good on both occasions
Yes I am waiting for GPS lock
Heart rate and time measurement continue flawlessly (shows data for the entire ride). It's just GPS tracking that is totally weird.
P.S. It's not "drifting" or inaccurate.. it seems to only switch on the gps sporadically... recording "every now and then"...
No errors or issues reported during the activity.
Latest Firmware (Although last nights a new firmware popped up, haven't tried the activity with last night's firmware.)
Both previous activities was on latest firmware at the time. (Yesterday and the day before)
And the REAL issue for me really, is that my wife's Pace records perfectly on the exact same routes where my Stratos just can't get anything usable going...
I have logged "feedback" request with logs using the app, but have not had any response other than, thanks.. we may use your feedback in the future...
From my own conclusions, the gps works.. because when it tracks... the location where it tracks is accurate.. it just doesn't track constantly. See my attached screenshot of my last ride. (Where my wife and her Amazfit pace tracked perfectly)
Any Ideas?
Cant add the image due to post count... How do I add it to this post?

Have you tried factory reset of the watch? Procedure is to unpair it from the app, it will reset itself, start fresh clean and ask for a pairing.
After pairing it will load last 7 days of your work, while all other old data will remain in the app, on your Mi account cloud. What you will have to add separately are only the 3rd party watchfaces, if you have installed them before.
Strongly suggest you try this first, it takes 5 minutes of your time, and you will lose no data.

image
https://ibb.co/rcJXcyx

Thanks Nidza. I will surely try this. I have not yet as the watch is brand new. Upon receiving it It upgraded firmware 3 times from out of the box, and then I started using it.
I will give it a try, surely cant hurt.

Well what do you know. That factory reset seems to have done the trick!
Thanks!
Some points worth noting:
from the factory settings, a few watch settings did not pull through from the sync back to the app after factory reset.
Time format: My previous time format was 24h (Doubt that makes a difference)
Auto Sync: After factory reset, auto sync is off (I had it "on" before). Can't say if this actually causes any bugs to pop up? Maybe the watch tried to sync which interfered with gps functions? I used it yesterday with auto sync off and it worked well. I will investigate if auto sync on causes the GPS issue again.
Thanks again.

Hi guys, is it normal, that my Stratos's Gps show me the speed to much delayed. I checked it with my car, and the gps gets to the same speed as my phone's one, but maybe 10 seconds later. By skiing it can mean worse maximum speed measurement. It is like that with all the Amazefit Startos watches or I have a wrong one? Thanks for the answers!

It's not the same sampling frequency for a car as it is for a walking man. Watch gps do not need to detect non-human speeds, so there is a lower sampling. (Slower).

Same issue again FW version 4.2.8.0:
stops recording gps data altogether after a few minutes.
I've reset and unpaired the clock twice but the issue remains.
Any advice?

Related

Nike app

Anyone try app recently? I believe there was an update. If you use watch only, will it give you any audio and or visual clues to pace? Or does it just show you your distance.
What stats does it show afterwards? In NY. Way too cold for me to try outside.
Thanks
Update to Nike+
Jeffruby said:
Anyone try app recently? I believe there was an update. If you use watch only, will it give you any audio and or visual clues to pace? Or does it just show you your distance.
What stats does it show afterwards? In NY. Way too cold for me to try outside.
Thanks
Click to expand...
Click to collapse
I was wondering what you noticed that gave you the impression the app had received an update? I have not noticed any audio cues while running. The biggest issue I have with Nike+ is that the GPS doesn't seem to start tracking until a half mile into each run. This happens regardless of how long I stand around in clear view of the sky waiting for a fix on my location.
I am curious how the Nike+ app is managed. It doesn't show up in the gear manager app on my phone, and there doesn't appear to be any means of managing the app (checking for updates etc.) from the Gear S itself. Any thoughts or feedback would be appreciated. This is such a niche device, I can't see myself using it for anything other than running and I'm starting to think that I should have returned it and waited for another 6 models to come out. Hope Samsung can fix the GPS problems with a firmware update.
There was an update on the phone end, which I thought would communicate with the gear (in update info it mentioned gear s update).
When you run, do you have your gear network set to "always on" and Bluetooth off prior to run.? If gear network on auto, won't start independent logging (ie will use phone gps) for 1-2 minutes plus the delay to lock on
Update- went for a run today with Nike app. Before I left house I turned off bt on note 4-so phone and watch disconnected. Next I turned gear net on always and turned gps on.
Waited a few minutes before leaving house. Turned on Nike app and ran. The app did audibly (through bt earbuds) tell me to start job, so I'm shocked it doesn't update you audibly throughout run like phone app does. Disappointing but not huge.
When I would look at watch I'd see milage. It was accurate but not updated in real time. For instance I'd look down and it would say 1.5 miles, the 5 second later it would update and say 2.1 miles. It was sunny and I could see milage fine, but other data scrolled at bottom in red and hardish to read. I am unsure if it was pace, but I think one of the parameters was time/mile - during my run this was WAY OFF (unless I misread it) - after run my pace listed was accurate... So have to recheck this.
I did not have any issues with app starting tracking 5 minutes later.
Battery on 40 minute run went down 30%. I had to be reachable by text so I had gear network always on.... Wondering if I can use Nike app with just gps on, and gear net off (for half and full marathons - otherwise the battery won't last!).
The one thing that is necessary (i think) is to disconnect the gear from the phone before run, or else the gear will use your phone gps to show no movement until it transfers over to watch (which takes a few minutes).
Will try health app. Wishing for audible alerts or clearer and accurate pace stats.
Nike app disappointing also battery life
Jeffruby said:
Update- went for a run today with Nike app. Before I left house I turned off bt on note 4-so phone and watch disconnected. Next I turned gear net on always and turned gps on.
Waited a few minutes before leaving house. Turned on Nike app and ran. The app did audibly (through bt earbuds) tell me to start job, so I'm shocked it doesn't update you audibly throughout run like phone app does. Disappointing but not huge.
When I would look at watch I'd see milage. It was accurate but not updated in real time. For instance I'd look down and it would say 1.5 miles, the 5 second later it would update and say 2.1 miles. It was sunny and I could see milage fine, but other data scrolled at bottom in red and hardish to read.
Click to expand...
Click to collapse
I just got this watch yesterday. Tried running with it today. Didn't do anything special, not even check which background app's were running. Used the Nike app. Very disappointing... I really need to see the pace but the only thing I could read on the display were the large distance numerals, no alerts. I also did some playing around making and receiving voice calls, and having someone at home with my phone use the AT&T Mobile Locate to find where I was. Other than the Nike app. all worked great, except my 8 mile, 1:15:25 run took the battery from near 100% to 18%. I hope I can improve this. My main reason for getting this was to combine the function of a GPS watch with a phone for marathons and half marathons so I could call/find people after the race (especially at big events like next Boston). I need to get at least 5 hours battery since I usually finish 3:40 to 3:50.
I did have the HR recording on (didn't see a way to cancel it in Nike), this may have added battery drain. Also the pedometer function was evidently running since the display came up a few times, as noted above I didn't cancel running app's. I looked at Power Saver mode, but it appears the GPS and 3G may not function in that mode.
I'm going to try S-Health because it has a pace display, and I don't need Facebook cheers (really?) or music. Hopefully it is less of a battery hog.
It was cold out today, but not extreme (30F, 21F windchill) which may have had an effect.
I have 14 days (12 left) to return with re-stocking fee to ATT, so will kick the tires hard. Any advice will be appreciated. I guess I could always wear my Garmin FR220 on one arm and this on the other, and just use it as a phone/after-race navigator/contactor. Still better tha carrying my Note 3 in an armband (they actually don't make one stock to fit it), or risk bouncing it around in a sweaty fanny pack.
Bottom line, my opinion of the Nike app is "not good".
Try it with gear net off but gps on. After race can turn gear net on and make the call. Yeah I was in Baltimore this year and walked around freezing looking for others for too long.
Also agree. The s health may prove better for pace (most important) can swipe to side to see it. Wish it had audio alerts but I can live with looking down at wrist here and there.
another update:ran with shealth today....again 30+mins and again 20% battery gone...not good!
had gear net OFF and gps ON (naturally)- I am now going to try
a) removing motion that turns on watch when i swing hand up (although I like this to quick glance while running and every time i did it the screen did go from off to on...so not thinking this will help)- remote possibility screen is on for most of run (dont think so).
b) need to figure out how to turn off the unwanted HR sensor...so useless and i think is killing battery!!!
c) turn brightness down lower.
the pace on shealth was just as useless as nike app as its INSTANT while gps is pulsatile....still no SPLIT paces or audio paces...thats what i want
I went for 3 hour walk/run with GPS and gear network both on and the battery was at 30% when I got home. Not bad!

stratos watch with some issues (intern. rom flashed). anyone else?

hi!
i cant talk about heart rates or sport related issues, i havent got the time to use the watch in work outs yet (if i ever get the time).
main reason i got mine was due to having access to messages and alerts without the need to reach the phone (and it aint that good, i can only read last message from apps).
mine was chinese, then flashed the stratOS rom and, now, international rom.
since i got the international rom, and updated to last version, ive noticed a few things, most of them, lagging.
- taps on the watch screen are now less responsive, needing a certain level of pressure (but it may be some impression due to lagging, see bellow);
- some icons dont react right away when tapped. some dont react at all (you can see the icon visual feedback but the watch dont perform the command);
- phone-to-watch distance reminder now lags to the point of going away from the phone and coming back and, then, receiving the warning im far away from the phone;
- phone-to-watch distance reminder now alert im far away from the phone when im not (i suspect the blutooth strength has been reduced, im receiving this alert a lot when the phone is on my backpack, on my back).
anyone else experiencing these? or any other issue?
ill use this chance to inform: if youre getting the health center being unable to sync problem (forgot the proper warning words), this helps:
it probably started happening after you rebooted the watch and already have a profile set on the amazfit app. watch format for weight, height and distances are probably back to default and now differ from the ones you changed in your profile.
go back to your profile and also on your watch and recheck all the formats. when theyre the same, phone and watch should be able to sync health data again.
Note that the F° displayed on the watch comes from the weather app on the amazfit app. go there to change F° to C° on your watch.

amazfit stratos finish point problem

Hello, I have a problem with my stratos and I would like to know if anybody else has this problem or how to fix it.
When I finish my run and then sync with phone and open the app to check my run the finish flag on the map is not on the proper spot but 2-3km sooner.
For example, I run about 15 km but on 12th km, it sets finish flag but it continues to count distance, pace and so on further. In the app, it shows proper distance and everything seems ok but when I look on the map finish flag is on 12th km.
It seems like no issue at all but after uploading on Strava it cuts off everything after the finish flag, so it shows only those 12kms and nothing else. And this bothers me because I use Strava as my primary app to analyze my runs. Interesting is that no matter how long I run it always cuts off more or less the same distance around 2-3 km before the real finish.
I appreciate any help.
Go to Settings on wacth -> Activity reminders, set both to ON, save, then set both to OFF again (you must reset them).
If watch is running firmware > 2.3.7.0 then there is a bug when GPS signal is lost that didn't happen in the past. You may want to factory reset but do NOT restore old data to watch to reset all data, do the above again (also reset Activity reminders), make sure you get a strong GPS-fix before starting to record any activity. And to get better HR data, enable continuous HR for at least 24h and use the watch while you sleep to record resting rate.
lfom said:
Go to Settings on wacth -> Activity reminders, set both to ON, save, then set both to OFF again (you must reset them).
If watch is running firmware > 2.3.7.0 then there is a bug when GPS signal is lost that didn't happen in the past. You may want to factory reset but do NOT restore old data to watch to reset all data, do the above again (also reset Activity reminders), make sure you get a strong GPS-fix before starting to record any activity. And to get better HR data, enable continuous HR for at least 24h and use the watch while you sleep to record resting rate.
Click to expand...
Click to collapse
Thanks for the reply.
I tried reset activity reminders but it did happen again. The watches are running on 2.3.9.0 and this problem first time occurred on 7th January. Is it possible that some update came out around that date?
About the GPS when I get a green screen which indicated good GPS lock and I start the activity it shows always altitude like -20000m and it takes some time until altitude becomes accurate but I always wait on the same spot till it's ok. Could that be a problem? Should I wait to start tracking even though GPS is ready?
After factory reset can I upgrade the watches to the current version or I should stay on some older one?
Reseting data will only erase the activity data stored on watch, it won't affect firmware. I'd suggest that you do the procedure above, and also turn off the watch for about 15s to reset sensors. And find start to record the activity as soon as you get a green GO, wait a few seconds for a stronger GPS fix.
Hello, I have the same exact problem on Amazfit Pace. It happens on Cycling and Walk and always cut the last 1-2 km of the track before the arrive regardless of the length of the ride.
I would try the suggested solutions but I can't find Activity reminders on Pace.
Archenan said:
Hello, I have the same exact problem on Amazfit Pace. It happens on Cycling and Walk and always cut the last 1-2 km of the track before the arrive regardless of the length of the ride.
I would try the suggested solutions but I can't find Activity reminders on Pace.
Click to expand...
Click to collapse
On the Stratos Activity Reminders are found under Settings > General. Not sure if it will be the same on the Pace.
raubbbyy said:
Hello, I have a problem with my stratos and I would like to know if anybody else has this problem or how to fix it.
When I finish my run and then sync with phone and open the app to check my run the finish flag on the map is not on the proper spot but 2-3km sooner.
For example, I run about 15 km but on 12th km, it sets finish flag but it continues to count distance, pace and so on further. In the app, it shows proper distance and everything seems ok but when I look on the map finish flag is on 12th km.
It seems like no issue at all but after uploading on Strava it cuts off everything after the finish flag, so it shows only those 12kms and nothing else. And this bothers me because I use Strava as my primary app to analyze my runs. Interesting is that no matter how long I run it always cuts off more or less the same distance around 2-3 km before the real finish.
I appreciate any help.
Click to expand...
Click to collapse
Amazfit ended up replacing my watch for this issue. None of the fixes they suggested worked. If they are hesitant to replace the watch, remind them of the Satisfaction Guarantee slip included in the package when you purchased the watch.
I have the same problem on my Amazfit pace... So annoying!
Has anyone found a fix?
d0d091 said:
I have the same problem on my Amazfit pace... So annoying!
Has anyone found a fix?
Click to expand...
Click to collapse
Hello, I have the same kind of problem.
My watch : Amazfit Pace 2.8.5.0
It happens only when the run is more than 15km
The finish flag is about 1.5 km to short.
The total distance is ok on Zepp App but it is not good in Strava.
1
Does anyone has a fix?
did you ever tryed a climb and see what the altitude map shows you?
I think my issue (https://forum.xda-developers.com/t/...os-3-2020-12-03.4033223/page-25#post-84231665) is because of that...
butcher33 said:
did you ever tryed a climb and see what the altitude map shows you?
I think my issue (https://forum.xda-developers.com/t/...os-3-2020-12-03.4033223/page-25#post-84231665) is because of that...
Click to expand...
Click to collapse
Hi.
First sorry for my english.
I have same issue. Zepp is the problem. GPX data from watch is ok. When it is updated to Zepp, data is ok.
But when you download the .gpx from Zepp (like Strava should), the latest data is missing in the .gpx
I opened a ticket at Amazfit but for them everything is fine.
In the screenshot below, we see on the left my watch's .gpx on the left and Zepp's .gpx on the right. There are 30 seconds of data missing.

Amazfit App 3.1.0play synced but no information coming through (Pace)

Hi,
I have just got the AmazFit pace and it has synced up to my phone (Pixel 3A) without any trouble.
I get the notifications etc on the watch.
However my app says 0 for the step count, no sleep data, no heart rate data etc.
i have tried factoery reset on the watch and installing ver 2.9 of the app on my phone with no success.
when i press sync on the phone it connects to wifi and claims to have successfully synced data but it isnt coming through to the phone.
Any help would be great.
I've tried searching for similar threads, the only thing similar i've found mentioned his firewall blocking the app but i dont think that will be the issue.
Thanks
The watch is brand new? Was it ever paired with another device previously? If yes, it has to be properly unpaired first, or activity/health data won't be synced properly. If no, it may take 24h for the data to sync properly. Try recording a dummy Elipitical activity and using the Sync from watch (it needs to connect to a 2.4GHz access point).
lfom said:
The watch is brand new? Was it ever paired with another device previously? If yes, it has to be properly unpaired first, or activity/health data won't be synced properly. If no, it may take 24h for the data to sync properly. Try recording a dummy Elipitical activity and using the Sync from watch (it needs to connect to a 2.4GHz access point).
Click to expand...
Click to collapse
Thanks for the reply
yeah, the watch is brand new.
My partner bought it, tried pairing it with her phone and had the same issue. I unpaired it, the watch factory reset when unpaired and then i tried it with mine.
I expected the pedometer to increase in real time.
does it sync via bluetooth or only via wifi?
Edit: I tried a dummy elliptical and that has synced. But im still not getting any heart rate or steps info even though i have done a few heart rate readings and obviously taken some steps
Sync is actually done in two parts: first the phone pulls data from watch using Bluetooth, then pushes the data to the cloud (Huami) via WiFi (this last part is what is done if you use Sync from watch settings). Only when the data is pushed successfully to the could it will be shown in the app on phone. If the sync gets stuck at 100% then try restarting the phone, then try again and if it doesn't work restart the watch too.
Steps will sync alright ,but dont expect to sync heartrate .
Amazfit will display heart rate only when Pace' s heartrate is set to continuous mode.
Howevrer as soon as continuous mode is diabled , Amazfit will lose all heartrate data .
This means that the problem is not with connection,but with Amazfit syncing heartrate to Amazfit account .
This app is so bad and buggy .
I have no issues here syncing data. Try unpairing the watch while it is connect to phone, so it will factory reset (all data will be erased), then do NOT restore old data to watch when you pair again. For better results, also uninstall Amazfit Watch app before pairing again, and login using the same account to restore your old data (to phone only).
lfom said:
I have no issues here syncing data. Try unpairing the watch while it is connect to phone, so it will factory reset (all data will be erased), then do NOT restore old data to watch when you pair again. For better results, also uninstall Amazfit Watch app before pairing again, and login using the same account to restore your old data (to phone only).
Click to expand...
Click to collapse
I have tried this method numerous times already.
As i said, everything synced alright with the exception of heartrate.
Heartrate data doesn't get retrained when continuous heartrate on watch is disabled.
I have tested here, and it works on both Android and iOS: as soon as I disable continuous HR it will show previous manual HR data.
lfom said:
I have tested here, and it works on both Android and iOS: as soon as I disable continuous HR it will show previous manual HR data.
Click to expand...
Click to collapse
It's supposed to show previous continuous HR data as well after HR being disabled, similar to the MI-Fit App.
That's how you would know your HR performance for the duration that it was continuously measured.
HR measurement, if working properly, should retain those data, as in STEPS and SLEEP data, so you can refer to how your heart rate does for periods that have been recorded.
P.S. the Exercise sessions recorded and retained continuous heart rate data without any problem. One can always check back at the continuous heart rate chart when the exercise session was recorded.

Stratos reboots during running activity

Does anybody have a problem with unexpected Stratos reboots during running activity? I lost many running logs because of that. This problem does not depend on battery capacity or lenght of activity. I already tried factory reset.
Disable all alerts in activity settings besides lap and HR (if you use them), also disable auto-pause if it is enabled as well as "Activity reminders" in main watch settings.
If it doesn't help, then factory reset but do NOT restore old data to watch and configure as above, then you can try to enable the settings you use one by one to find the culprit.
Stratos Unreliable Firmware
The nice ist that it happens rarely during long runs (>30km) but also during halfmarathons..
I like the watch, it works in most cases but we have to accept that it is not the proper watch class for serious athletes.
There are also few unresolved bugs in firmware... I think they are not able to fix it.
Just check your run cadence measurement.. it is a shame as it works..
I ran 80 - 90 km per week in last 2 years with Stratos and I have to factory reset it every 2 months+ restart once upon charging than it works fine.
mmaslac said:
Does anybody have a problem with unexpected Stratos reboots during running activity? I lost many running logs because of that. This problem does not depend on battery capacity or lenght of activity. I already tried factory reset.
Click to expand...
Click to collapse

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