Hello, I have a problem with my stratos and I would like to know if anybody else has this problem or how to fix it.
When I finish my run and then sync with phone and open the app to check my run the finish flag on the map is not on the proper spot but 2-3km sooner.
For example, I run about 15 km but on 12th km, it sets finish flag but it continues to count distance, pace and so on further. In the app, it shows proper distance and everything seems ok but when I look on the map finish flag is on 12th km.
It seems like no issue at all but after uploading on Strava it cuts off everything after the finish flag, so it shows only those 12kms and nothing else. And this bothers me because I use Strava as my primary app to analyze my runs. Interesting is that no matter how long I run it always cuts off more or less the same distance around 2-3 km before the real finish.
I appreciate any help.
Go to Settings on wacth -> Activity reminders, set both to ON, save, then set both to OFF again (you must reset them).
If watch is running firmware > 2.3.7.0 then there is a bug when GPS signal is lost that didn't happen in the past. You may want to factory reset but do NOT restore old data to watch to reset all data, do the above again (also reset Activity reminders), make sure you get a strong GPS-fix before starting to record any activity. And to get better HR data, enable continuous HR for at least 24h and use the watch while you sleep to record resting rate.
lfom said:
Go to Settings on wacth -> Activity reminders, set both to ON, save, then set both to OFF again (you must reset them).
If watch is running firmware > 2.3.7.0 then there is a bug when GPS signal is lost that didn't happen in the past. You may want to factory reset but do NOT restore old data to watch to reset all data, do the above again (also reset Activity reminders), make sure you get a strong GPS-fix before starting to record any activity. And to get better HR data, enable continuous HR for at least 24h and use the watch while you sleep to record resting rate.
Click to expand...
Click to collapse
Thanks for the reply.
I tried reset activity reminders but it did happen again. The watches are running on 2.3.9.0 and this problem first time occurred on 7th January. Is it possible that some update came out around that date?
About the GPS when I get a green screen which indicated good GPS lock and I start the activity it shows always altitude like -20000m and it takes some time until altitude becomes accurate but I always wait on the same spot till it's ok. Could that be a problem? Should I wait to start tracking even though GPS is ready?
After factory reset can I upgrade the watches to the current version or I should stay on some older one?
Reseting data will only erase the activity data stored on watch, it won't affect firmware. I'd suggest that you do the procedure above, and also turn off the watch for about 15s to reset sensors. And find start to record the activity as soon as you get a green GO, wait a few seconds for a stronger GPS fix.
Hello, I have the same exact problem on Amazfit Pace. It happens on Cycling and Walk and always cut the last 1-2 km of the track before the arrive regardless of the length of the ride.
I would try the suggested solutions but I can't find Activity reminders on Pace.
Archenan said:
Hello, I have the same exact problem on Amazfit Pace. It happens on Cycling and Walk and always cut the last 1-2 km of the track before the arrive regardless of the length of the ride.
I would try the suggested solutions but I can't find Activity reminders on Pace.
Click to expand...
Click to collapse
On the Stratos Activity Reminders are found under Settings > General. Not sure if it will be the same on the Pace.
raubbbyy said:
Hello, I have a problem with my stratos and I would like to know if anybody else has this problem or how to fix it.
When I finish my run and then sync with phone and open the app to check my run the finish flag on the map is not on the proper spot but 2-3km sooner.
For example, I run about 15 km but on 12th km, it sets finish flag but it continues to count distance, pace and so on further. In the app, it shows proper distance and everything seems ok but when I look on the map finish flag is on 12th km.
It seems like no issue at all but after uploading on Strava it cuts off everything after the finish flag, so it shows only those 12kms and nothing else. And this bothers me because I use Strava as my primary app to analyze my runs. Interesting is that no matter how long I run it always cuts off more or less the same distance around 2-3 km before the real finish.
I appreciate any help.
Click to expand...
Click to collapse
Amazfit ended up replacing my watch for this issue. None of the fixes they suggested worked. If they are hesitant to replace the watch, remind them of the Satisfaction Guarantee slip included in the package when you purchased the watch.
I have the same problem on my Amazfit pace... So annoying!
Has anyone found a fix?
d0d091 said:
I have the same problem on my Amazfit pace... So annoying!
Has anyone found a fix?
Click to expand...
Click to collapse
Hello, I have the same kind of problem.
My watch : Amazfit Pace 2.8.5.0
It happens only when the run is more than 15km
The finish flag is about 1.5 km to short.
The total distance is ok on Zepp App but it is not good in Strava.
1
Does anyone has a fix?
did you ever tryed a climb and see what the altitude map shows you?
I think my issue (https://forum.xda-developers.com/t/...os-3-2020-12-03.4033223/page-25#post-84231665) is because of that...
butcher33 said:
did you ever tryed a climb and see what the altitude map shows you?
I think my issue (https://forum.xda-developers.com/t/...os-3-2020-12-03.4033223/page-25#post-84231665) is because of that...
Click to expand...
Click to collapse
Hi.
First sorry for my english.
I have same issue. Zepp is the problem. GPX data from watch is ok. When it is updated to Zepp, data is ok.
But when you download the .gpx from Zepp (like Strava should), the latest data is missing in the .gpx
I opened a ticket at Amazfit but for them everything is fine.
In the screenshot below, we see on the left my watch's .gpx on the left and Zepp's .gpx on the right. There are 30 seconds of data missing.
Related
Just bought a new Stratos and i am unable to get any data on VO2 max
I have tried - Outdoor running, Indoor running(treadmill), Indoor walking (treadmill), Indoor Cycling, Ellipticals
I have done it for 7 days
I see the Training Load information - says Optimum
I also see Recovery Time
I want to see the following (these are advertised features of the watch).
1. VO2 max
2. Training Effect
3. Training Load - yes i see it
4. Recovery time advisor - yes i see it
5. Real time performance condition
6. Personalized training plans
7. Real time coaching
8. Calories burned - i see it
How do i get to these information on the watch or on the app?
Please help.
thanks
jim
Training effect is shown on each workout in watch and app.
VO2max is calculated only if you do an outdoor run for at least 20? minutes with at least 75%? of your maximum heart rate. VO2max will be only correct if you are training running.
For a short and long term fitness indicator check out your resting heart rate.
Hi! I have followed the instruction from the Stratos manual, took a running session for more than 20 mins with the HR above 75% of the maximum heart rate. I have used Polar H10 as external sensor, connected to the watch and I also had bluetooth headphones connected. GPS was on and recorded precisely the trajectory. Unfortunately VO2max still shows „no data”. Should enable Huami Lab or any other feature in order to compute and display VO2? Thanks!
same VO2 Max problem
Hi, I've had this problem for a month now. I have entered all correct personal data into App re Height, Weight, etc, set activity to Running and reached at least 75% heart rate for over 20 mins, ended activity and saved data - Watch itself states "no data" and the App shows an updated date for that activity's VO2 Max but constantly shows a reading of Zero. This was working fine since I've had the watch until now.. I did update the watch to version 2.3.9.0 around the time the issue started, so of course it's possible it is a software issue, but I've struggled to find many other reports of this issue nor any solutions..
Can anyone help?
Many thanks
Cleebers said:
Hi, I've had this problem for a month now. I have entered all correct personal data into App re Height, Weight, etc, set activity to Running and reached at least 75% heart rate for over 20 mins, ended activity and saved data - Watch itself states "no data" and the App shows an updated date for that activity's VO2 Max but constantly shows a reading of Zero. This was working fine since I've had the watch until now.. I did update the watch to version 2.3.9.0 around the time the issue started, so of course it's possible it is a software issue, but I've struggled to find many other reports of this issue nor any solutions..
Can anyone help?
Many thanks
Click to expand...
Click to collapse
Corrupted data, maybe? If you haven't done yet, unpair watch and pair again, if it doesn't fix your problem then do it again but do *not* restore old data to watch when pairing again (it will reset all data on watch). You then may want to turn off the device for about 15s to make sure sensors are also reset and enable continuous HR for at lest 24h and use the watch while you sleep, this will calculate your resting HR and improve futire HR readings.
the firmwere shows VO2 header but readings are missing, this could be possibily because of the fact that gadget does not have built in hardware to measure v02! u would need to buy higher variant to see that reading! quite an old marketing strategy.
I'm trying to figure out how to use Treadmill Calibration correctly on my Amazfit Stratos. It seems its calibrating in the wrong direction every time I attempt to correct a runs distance.
For Example: I ran 3 miles on a treadmill yesterday, The Amazfit Stratos recorded 2.63 miles. I attempted to correct this by calibrating after the run. I used the calibration screen to input "3.00 miles" and clicked the green check mark. After I finished calibrating the watch changed the distance of the run to 1.83 miles? Instead of adding distance it subtracted it? Very confused... am I missing something?
This happens just about every time I attempt to calibrate. Watch always records about 1/10th of a mile low and calibration always appears to take mileage away rather than add it.
Are you using the correct units? Even though it might display "mileage" on screen it may actually be using kilometers if you've configured Amazfit app to use km.
lfom said:
Are you using the correct units? Even though it might display "mileage" on screen it may actually be using kilometers if you've configured Amazfit app to use km.
Click to expand...
Click to collapse
Using miles, everything shows miles. Phone App, Activities, Activity History in watch and phone. Also GPS runs are correct. The only variance is when I try to "calibrate" a treadmill workout.
can you guide me how to calibrate it?
Anyone figure out how to fix this? I've been dealing with this on my Pace since July with no resolution. I have tried a factory reset.
Hi all,
In Amazfit app I have selected km in units settings. All distance inormation of my running workouts are shown correctly in km in the app.
But when I start run activity in the watch the distance is shown in miles in the data screen. Also pace is shown as minutes/mile and not minutes/km as I expect.
Watch sw version is 2.3.4.0.
Any ideas how to see km instead of miles during running activity?
Sounds like a bug in the ROM. Guess you have to wait for an update.
Pasanen927 said:
Hi all,
In Amazfit app I have selected km in units settings. All distance inormation of my running workouts are shown correctly in km in the app.
But when I start run activity in the watch the distance is shown in miles in the data screen. Also pace is shown as minutes/mile and not minutes/km as I expect.
Watch sw version is 2.3.4.0.
Any ideas how to see km instead of miles during running activity?
Click to expand...
Click to collapse
Is it the caption 'mileage' that makes you think it is in miles? Metrics should be denoted in Km since you have selected this in the app. I have exactly the same version Stratos intl 2.3.4.0 and everything is shown correctly.
I was wondering the same. For me all is fine.
Thank you for your answers. It is not caption ’mileage’. It is really showing only miles for distance and pace, not kilometers. Also altitude is shown in feet and not meters. Seems like settings in app do not have effect in watch. And in watch there is no way to change units.
But when I sync running workout from watch to app it shows kilometers in app. Any ideas what to do?
Pasanen927 said:
Thank you for your answers. It is not caption ’mileage’. It is really showing only miles for distance and pace, not kilometers. Also altitude is shown in feet and not meters. Seems like settings in app do not have effect in watch. And in watch there is no way to change units.
But when I sync running workout from watch to app it shows kilometers in app. Any ideas what to do?
Click to expand...
Click to collapse
You mean in the watch you log a running activity of 1 mile and when sync to the app you get 1.6 Km?
Yes that is right.
Internally it is always metric, just the display is imperial. Like it is with all other modern devices.
---------- Post added at 12:07 PM ---------- Previous post was at 11:56 AM ----------
Contact their support:
http://bbs.huami.com/forum-41-1.html
It requires a WeChat account for registration.
Or use the US support form.
https://us.amazfit.com/
But how to change display to metric? It has to be possible somehow. I want to see the distance and pace in kilometers when I’m running.
Pasanen927 said:
But how to change display to metric? It has to be possible somehow. I want to see the distance and pace in kilometers when I’m running.
Click to expand...
Click to collapse
It is in kilometers. If factory reset does not help contact the support.
Pasanen927 said:
But how to change display to metric? It has to be possible somehow. I want to see the distance and pace in kilometers when I’m running.
Click to expand...
Click to collapse
I had the same problem on my first run, regardless the fact that everything in the app was set in kilometres. So try restarting the device, and also you can go to run -> settings -> more settings -> auto Lap -> 1 km and also activate the notification for laps (so even if it is in miles, you will get notification on every km).
So I did that and on my next run it still says "mileage" but the numbers are in kilometres not miles. I am not sure that the auto lap setting has anything to do with the info, or it was just the restart, but it doesn't hurt to try.
I have tried restarting the device, factory reset and started running activity several times but nothing seems to help. I tried your Auto Lap tip but Auto Lap seems to be for miles as well. At least it shows Auto Lap (mi).
I found instructions from Amazfit web page for changing units in watch setting but this option is missing at least from my watch. I have now sent this problem to Amazfit support and waiting for answer.
Hopefully they will offer some-kind of solution.
BTW I know it is kind of dumb, but have you tried switching to miles in the app, restarting and then switching to kilometres again?
PS: I also don't have the Units option in the "Common" section of the watch.
This one solved the problem. Switched to miles in app, restarted watch, switched back to km and restarted the watch again. Thank you very much for your help!
Pasanen927 said:
This one solved the problem. Switched to miles in app, restarted watch, switched back to km and restarted the watch again. Thank you very much for your help!
Click to expand...
Click to collapse
Thank you. This also solved it for me.
My watch shows MILAGE but messures in km is that surpose to be like that see photo
ibb.co/ma6ZB9
https://ibb.co/ma6ZB9
jkjelds said:
My watch shows MILAGE but messures in km is that surpose to be like that see photo
ibb.co/ma6ZB9
https://ibb.co/ma6ZB9
Click to expand...
Click to collapse
That's normal, it's just the title. Same for me at least.
Ok great thought that should change to kilometers or distance or something. Milage usually refers to a measurement of miles not distance in general.
I have asked Amazfit to change this is exy update let's see if they do.
How I fixed it
Just got "Amazfit Stratos 3" few days ago, set km and kg in the app, however the watch still showed miles insted of km (on the app it was km, but not on the watch). Tried switching from kg to imperial, reseting the watch, etc. - nothing worked. HOWEVER then I found how to fix it. So here it goes: Open on your watch Settings>>>Data sync (it showed that my Data sync was set on Manual sync - so I tapped it again. Was asked to enter my Wi Fi password - did it). The watch started syncing - and in 15 secs. everything was fine - it started showing km insted of miles. Pretty obvious if to think about it now
Hello,
Two days ago, I completed a bicycle ride of 43.37 km, while recording the activity with my Amazfit Stratos. Today, I connected to the Amazfit Watch app in my phone to sync my activities (Normally, I have my Stratos in Airplane mode in order to save battery and connect to my phone once every two or three days). To my surprise, this one (made on 2018-08-27) was not shown in my activities page in the Amazfit Watch app. I have to note, that another short ride that I made the day after (on 2018-08-28) of 10.09 km is shown in the app. Also, this discrepancy appears on the total mileage (in the app) versus the sports history (on the watch) readings (the former shows 662, 85 km, while the latter shows 706,07 km). Of course, the 43.37 km ride is shown on my Stratos.
I tried a few things to bring this activity to the cloud, like closing and reopening the Amazfit Watch app, rebooting the watch, but nothing helped.
I must also note that, while connecting today, the watch updated to the latest version. I don't know if that had an effect on syncing.
Does anyone have any suspicion on why is this happening and how can I correct this?
I have also submitted a question to Amazfit support page and I am waiting for their response.
Thank you,
Evangelos
Hi,
I have the same issue. The activity and sleep info are not displayed in Amazfit Stratos since I have updated the device the last weekend.
Do you have received any answer from Amazfit support?.
Thanks.
iscario said:
Hi,
I have the same issue. The activity and sleep info are not displayed in Amazfit Stratos since I have updated the device the last weekend.
Do you have received any answer from Amazfit support?.
Thanks.
Click to expand...
Click to collapse
I received the following reply from Amazfit support:
"Please go to your phone Bluetooth settings to cache Bluetooth cache, toggle Bluetooth OFF and ON, reboot the watch and phone, log out and then re-open app and try connecting again.
If your issue persists, please connect wifi on the watch and go to more settings---upload. Tap upload on the watch to upload data to Amazfit Watch app and open your app to sync. Then unpair the device from your phone and re-pair it to have a try."
I tried the first method, but it didn't work. Then, I proceeded to the second method of manual uploading data, which remedied the problem. I suspect that it is not necessary to unpair and re-pair the watch - I think that a log-out and log-in will do the job. If you follow this technique, after uploading data, try to log-out and log-in again and check your activity in the app to see if everything is back. If not, then go for a unpair-re-pair process.
Hope this helped.
keneva said:
I received the following reply from Amazfit support:
"Please go to your phone Bluetooth settings to cache Bluetooth cache, toggle Bluetooth OFF and ON, reboot the watch and phone, log out and then re-open app and try connecting again.
If your issue persists, please connect wifi on the watch and go to more settings---upload. Tap upload on the watch to upload data to Amazfit Watch app and open your app to sync. Then unpair the device from your phone and re-pair it to have a try."
I tried the first method, but it didn't work. Then, I proceeded to the second method of manual uploading data, which remedied the problem. I suspect that it is not necessary to unpair and re-pair the watch - I think that a log-out and log-in will do the job. If you follow this technique, after uploading data, try to log-out and log-in again and check your activity in the app to see if everything is back. If not, then go for a unpair-re-pair process.
Hope this helped.
Click to expand...
Click to collapse
Solved after uninstalling Amazfit app 2 times and clean cache.
Thank you very much for your help.
Hi All.
I recently got an Amazfit Stratos and I am having a horrible time trying to gps track my outdoor cycle.
I have tried twice, and both times, the GPS just either:
*Intermittently records data
or
*stops recording gps data altogether.
Basic questions?
Urban areas and Woods... same issue
Urban areas are residential.. no high tall building
Weather was good on both occasions
Yes I am waiting for GPS lock
Heart rate and time measurement continue flawlessly (shows data for the entire ride). It's just GPS tracking that is totally weird.
P.S. It's not "drifting" or inaccurate.. it seems to only switch on the gps sporadically... recording "every now and then"...
No errors or issues reported during the activity.
Latest Firmware (Although last nights a new firmware popped up, haven't tried the activity with last night's firmware.)
Both previous activities was on latest firmware at the time. (Yesterday and the day before)
And the REAL issue for me really, is that my wife's Pace records perfectly on the exact same routes where my Stratos just can't get anything usable going...
I have logged "feedback" request with logs using the app, but have not had any response other than, thanks.. we may use your feedback in the future...
From my own conclusions, the gps works.. because when it tracks... the location where it tracks is accurate.. it just doesn't track constantly. See my attached screenshot of my last ride. (Where my wife and her Amazfit pace tracked perfectly)
Any Ideas?
Cant add the image due to post count... How do I add it to this post?
Have you tried factory reset of the watch? Procedure is to unpair it from the app, it will reset itself, start fresh clean and ask for a pairing.
After pairing it will load last 7 days of your work, while all other old data will remain in the app, on your Mi account cloud. What you will have to add separately are only the 3rd party watchfaces, if you have installed them before.
Strongly suggest you try this first, it takes 5 minutes of your time, and you will lose no data.
image
https://ibb.co/rcJXcyx
Thanks Nidza. I will surely try this. I have not yet as the watch is brand new. Upon receiving it It upgraded firmware 3 times from out of the box, and then I started using it.
I will give it a try, surely cant hurt.
Well what do you know. That factory reset seems to have done the trick!
Thanks!
Some points worth noting:
from the factory settings, a few watch settings did not pull through from the sync back to the app after factory reset.
Time format: My previous time format was 24h (Doubt that makes a difference)
Auto Sync: After factory reset, auto sync is off (I had it "on" before). Can't say if this actually causes any bugs to pop up? Maybe the watch tried to sync which interfered with gps functions? I used it yesterday with auto sync off and it worked well. I will investigate if auto sync on causes the GPS issue again.
Thanks again.
Hi guys, is it normal, that my Stratos's Gps show me the speed to much delayed. I checked it with my car, and the gps gets to the same speed as my phone's one, but maybe 10 seconds later. By skiing it can mean worse maximum speed measurement. It is like that with all the Amazefit Startos watches or I have a wrong one? Thanks for the answers!
It's not the same sampling frequency for a car as it is for a walking man. Watch gps do not need to detect non-human speeds, so there is a lower sampling. (Slower).
Same issue again FW version 4.2.8.0:
stops recording gps data altogether after a few minutes.
I've reset and unpaired the clock twice but the issue remains.
Any advice?