I purchased a tab s3 from someone on Facebook Marketplace in another state. When I got it and turned it on I got a "verify your gogle account" message. Obviously the owner is not going to give me his credentials and I'd hate to ship it off to Samsung. Is ther a flashing guide to get rid if this?
Thx
redlikemethodz said:
I purchased a tab s3 from someone on Facebook Marketplace in another state. When I got it and turned it on I got a "verify your gogle account" message. Obviously the owner is not going to give me his credentials and I'd hate to ship it off to Samsung. Is ther a flashing guide to get rid if this?
Thx
Click to expand...
Click to collapse
Have you tried flashing the stock firmware with Odin?
Sent from my [device_name] using XDA-Developers Legacy app
redlikemethodz said:
I purchased a tab s3 from someone on Facebook Marketplace in another state. When I got it and turned it on I got a "verify your gogle account" message. Obviously the owner is not going to give me his credentials and I'd hate to ship it off to Samsung. Is ther a flashing guide to get rid if this?
Thx
Click to expand...
Click to collapse
Ship it off to Samsung. All you need is proof of purchase. They're alot faster about that stuff than youd think. I had to file a warrant claim and got it back within a week. (5 business days)
Ended up shipping back to seller.
Related
Just curious because support is telling me that my Prime is "jail broken". not sure what they mean by this since it's not an iPhone. did they mean rooted or bootloader unlocked? I don't recall unlocking the bootloader ever for this but I'm at work now and won't be able to check til later tonight. I was just wondering if there is a site I can go to to check the status.
I just checked and my Prime is not even unlocked, as far as I can see. Not sure if this how you would check but I restarted it and held the Volume down while rebooting. I read the info that appeared at the top and nothing said unlocked. Now I'm wondering how does Asus know my tablet is rooted (if that is what he meant by jail broken)? I have never called them and never sent them my tablet. I think Asus will definitely be getting a customer is angry call tomorrow.
Did you buy it new, used?
It is possible if you bought one from someplace that someone returned it after they unlocked it and you just happened to get it.
I guess even new, someone could have opened it, but told the store they didn't.
Hope you get it straightened out, as it will affect your warranty.
Good Luck.
Talking to them now. I bought my Prime brand new from Gamestop. I was the first one to pre-order at the store and the first one to pick it up. It was sealed when I got it. Asus is saying that i sent it in. I have never sent my tablet to them. I asked him when it was sent in and he says that information has been deleted. I told him I need to know the dates it was sent in and when it was returned because it has never left my possesion. They have me on hold right now
unknown_owner said:
Talking to them now. I bought my Prime brand new from Gamestop. I was the first one to pre-order at the store and the first one to pick it up. It was sealed when I got it. Asus is saying that i sent it in. I have never sent my tablet to them. I asked him when it was sent in and he says that information has been deleted. I told him I need to know the dates it was sent in and when it was returned because it has never left my possesion. They have me on hold right now
Click to expand...
Click to collapse
If you had unlocked it yourself you would definitely know it. So if there were no previous owners and it was in a sealed box when you got it, I don't see any way it could be unlocked without your knowledge.
I have not unlocked myself (just rooted with stock boot loader and ROM) so I have not seen this personally. But according to what I've read here on XDA there is a "this device is unlocked" message that appears somewhere during boot if the device is unlocked. Do you get such a message?
See: http://forum.xda-developers.com/showthread.php?t=1586634&highlight=undo+unlock Which is someone talking about wanting to lock it again, which apparently can't be done. But it does describe what an unlocked device looks like.
You will not believe this!!! Asus says that they know that my tablet has been rooted because the information was sent to them (or retrieved by them) by the devicetracker.asus.com site. He said not only is it used to find stolen product, but it can be used to retrieve system information sent by the tablet, like when it is rooted. We finally figured out that what was sent back to them was my power brick in March because it stopped charging the tablet. Now I need to know what information Asus can see off that Device tracker site because it has never worked for me when I put my SN in.
Found this post and it looks like I activated the service sometime ago but it doesn't seem to work for me now. I can't see any information on my tablet. So it seems that they can track whether your rooted and it does void your warranty, unless I can find some documentation that states rooting your tablet doesn't void the warranty.
ratman6161 said:
If you had unlocked it yourself you would definitely know it. So if there were no previous owners and it was in a sealed box when you got it, I don't see any way it could be unlocked without your knowledge.
I have not unlocked myself (just rooted with stock boot loader and ROM) so I have not seen this personally. But according to what I've read here on XDA there is a "this device is unlocked" message that appears somewhere during boot if the device is unlocked. Do you get such a message?
See: http://forum.xda-developers.com/showthread.php?t=1586634&highlight=undo+unlock Which is someone talking about wanting to lock it again, which apparently can't be done. But it does describe what an unlocked device looks like.
Click to expand...
Click to collapse
Nope not unlocked. Checked last night, no message that it was unlocked. I purposely didn't unlock it because I had plans to send it in to them to get one of the newer ones (latest serial numbers).
unknown_owner said:
Nope not unlocked. Checked last night, no message that it was unlocked. I purposely didn't unlock it because I had plans to send it in to them to get one of the newer ones (latest serial numbers).
Click to expand...
Click to collapse
Interesting they know (going from your previous post) that you are rooted. Anyway, it's my understanding the rooting does not void the warranty. Only unlocking does. So being rooted and Asus being able to detect root status should not make any difference.
I just followed the link you posted and tried to go to http://waveshare.asus.com/select_lang.action . For the user id and password I tried using the same information I use for the Asus VIP site ( http://vip.asus.com/user/uhome.aspx?SLanguage=en-us ) It got me to the screen where you accept the agreement but then keeps kicking me back to the login screen. Is this a different account I have to register for?
From reading around, it seems to only work when you sign in with your google account, but be careful. In the agreement that pops up, it says something about linking your goggle account with the serial number of the tablet. I just wonder what benefit Asus gets from doing that? Does it allow them to query more info from the tablet?
Sorry if this is the wrong section, but it may be helpful for those with this version of the phone to see this ASAP. As of yesterday, 7/19/2016, Motorola stopped giving out unlock keys for the Amazon Prime "with ads" edition of the Moto G4. Though they for a short time advised on their website to contact customer support at Amazon for a unlock key, Amazon does not provide this service and Motorola's support page now reflects this. If you obtained an unlock key prior to yesterday, it will obviously still work, so please keep it safe somewhere.
It is CONFIRMED however that the "Standard Non-Ad" edition sold on Amazon is the retail version which can be bootloader unlocked! So if you can, buy that one instead.
oh snap, and I was about to buy one
Unnecessary i waited all these days. Finally i got time today to unlock bootloader, and its not working What should I do? return it and buy non-ad version?
Maybe.......
atrix4nag said:
Unnecessary i waited all these days. Finally i got time today to unlock bootloader, and its not working What should I do? return it and buy non-ad version?
Click to expand...
Click to collapse
hey, maybe just try this link. you never know.....
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-b
Definatley a huge bummer that it was possible and then they closed it. Maybe someone could reverse engineer the API they use for sending Data and such on the moto site, and then force it to generate a unlock key. Or maybe I'm just a very, very hopeful thinker
Mattwmaster58 said:
hey, maybe just try this link. you never know.....
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-b
Definatley a huge bummer that it was possible and then they closed it. Maybe someone could reverse engineer the API they use for sending Data and such on the moto site, and then force it to generate a unlock key. Or maybe I'm just a very, very hopeful thinker
Click to expand...
Click to collapse
I followed the same steps. No use.
atrix4nag said:
Unnecessary i waited all these days. Finally i got time today to unlock bootloader, and its not working What should I do? return it and buy non-ad version?
Click to expand...
Click to collapse
There is currently (or at least was yesterday) and Instant $50 rebate on the Standard editions on Amazon, making them the same price as the ad versions. I've talked to their Prime phone department (because apparently that exists...) and they seem to insist that the Standard version is a factory Motorola phone, which should in theory be unlockable. So if you can still return yours, you should probably do so if bootloader unlock/rooting is important to you.
Noooooooooooooooooooooooooooooo
atrix4nag said:
I followed the same steps. No use.
Click to expand...
Click to collapse
:crying::crying:
Just noticed the ad version gave me an additional 25 discount. So total was 124.99 plus tax. The non ad version is still being offered at 149.99 plus tax
aznindguy4u said:
hi rootjunky,
good news! i got the xt1625 motorola g4 standard edition without amazon prime ads (states "retus" in the software channel), and I was able to UNLOCK this device as soon as I got it. This is good news for people who want to get their hands on this device and unlock it and still get the $50 instant rebate from amazon.
Click to expand...
Click to collapse
This is very good news indeed for those of us wanting to save $50 on Amazon! Quoted from the "remove ads" thread over on the development section.
Hi all, just managed to unlock my Amazon prime G4 32gb...
b3nman said:
Hi all, just managed to unlock my Amazon prime G4 32gb...
Click to expand...
Click to collapse
you need to say how you did it
What he said ^^^
b3nman said:
Hi all, just managed to unlock my Amazon prime G4 32gb...
Click to expand...
Click to collapse
Care to share the details?
I also unlocked mine yesterday when I received it. Make sure you have the unlock key in the exact format that it describes on the official unlock page.
It doesn't tell you if it is in the wrong format. You can type anything in the text box and it will say not eligible. So make sure you have it right. It took me a few tries.
pyroemaniac said:
I also unlocked mine yesterday when I received it. Make sure you have the unlock key in the exact format that it describes on the official unlock page.
It doesn't tell you if it is in the wrong format. You can type anything in the text box and it will say not eligible. So make sure you have it right. It took me a few tries.
Click to expand...
Click to collapse
Tells me the device is not eligble for unlock.
I just went through the standard unlock process
Try using the online scrubber that's what I did worked perfectly
Sent from my Moto G (4) using XDA-Developers mobile app
b3nman said:
I just went through the standard unlock process
Click to expand...
Click to collapse
Yours is the standard version or Amazon ad one?
b3nman said:
I just went through the standard unlock process
Click to expand...
Click to collapse
Which one did you buy?
make sure there is no spaces in the code you enter to get unlock code
patt2k said:
Which one did you buy?
Click to expand...
Click to collapse
http://prntscr.com/c9tkr2
I bought mine from Samsung.com and noticed that it says "Unlocked by Samsung" on the box. I don't know if that means the device isn't actually a Tmobile unit though. Anyways, Samsung Pay doesn't work for me. When I install it from Okay I Store, it says this device isn't compatible. When I install it from the Galaxy App store, it tells me a new update is available and the new features are "Brand new UX" and when I press OK, it just closes the app. Is it just because the phone isn't officially released yet or is it a software issue? Thanks.
If it says unlocked by Samsung you do not have the TMobile version.
idksomuch said:
I bought mine from Samsung.com and noticed that it says "Unlocked by Samsung" on the box. I don't know if that means the device isn't actually a Tmobile unit though. Anyways, Samsung Pay doesn't work for me. When I install it from Okay I Store, it says this device isn't compatible. When I install it from the Galaxy App store, it tells me a new update is available and the new features are "Brand new UX" and when I press OK, it just closes the app. Is it just because the phone isn't officially released yet or is it a software issue? Thanks.
Click to expand...
Click to collapse
What Model number is it? Check via Samsung.Com. I did an unlocked Blue Coral which is SM-G965UZBAXAA
Big Dawg 23 said:
What Model number is it? Check via Samsung.Com. I did an unlocked Blue Coral which is SM-G965UZBAXAA
Click to expand...
Click to collapse
Mine is SMG965U1ZKAX. I ordered a T-Mobile Midnight Black S9+ From Samsung.com. Everything about it seems like it's an unlocked model. I don't even get the T-Mobile splash screen when I reboot the phone. If it really is the unlocked version, I'm guessing that model hasn't been updated to support Samsung Pay yet. I'm not sure if it's a good thing or a bad thing that I got the unlocked version instead of the T-Mobile version.
I went back to my order receipt/emails and checked to make sure I even ordered the T-Mobile model. Turns out, it's the Unlocked model. I know for a fact I chose the T-Mobile option but I guess not. Was the Unlocked S8+ compatible with Samsung Pay?
If you do not have a T-Mobile folder with T-Mobile apps on your phone, it means is not from T-Mobile.
Samsung Pay Troubles
idksomuch said:
I bought mine from Samsung.com and noticed that it says "Unlocked by Samsung" on the box. I don't know if that means the device isn't actually a Tmobile unit though. Anyways, Samsung Pay doesn't work for me. When I install it from Okay I Store, it says this device isn't compatible. When I install it from the Galaxy App store, it tells me a new update is available and the new features are "Brand new UX" and when I press OK, it just closes the app. Is it just because the phone isn't officially released yet or is it a software issue? Thanks.
Click to expand...
Click to collapse
I'm having the EXACT SAME ISSUE, but I'm on the unlocked U.S. version direct from Samsung on AT&T. It's been driving me crazy. Made the rounds on both AT&T's and Samsung's customer service phone lines and online chats. No help.
Any solution?
---------- Post added at 05:11 PM ---------- Previous post was at 05:03 PM ----------
Mine is SM-G965UZKAXAA.
Turns out I do ha e the unlocked model. Haven't found a solution for samsung pay yet, though.
You guys probably have to wait for actually launch date I'm pretty sure this happened with the note 7... They don't push all updates unfortunately until launch dates for some services. So I'm sure within the next 3 days it'll be updated to support the unlocked variants
idksomuch said:
Turns out I do ha e the unlocked model. Haven't found a solution for samsung pay yet, though.
Click to expand...
Click to collapse
What doesn't work? My app launches and it allows me to sign in and add a card. I have not tried to use it as of yet. My phone is unlocked Coral Blue and has a Verizon SIM in it. I got the phone at 1030 and turned it on. About an 1 hour ago a update came. I didn't add Samsung Pay until after the update.
I got my unlocked from Samsung S9+ delivered today (3/14). With a Verizon SIM I was able to add a card to Samsung Pay and use it successfully at Best Buy.
Big Dawg 23 said:
What doesn't work? My app launches and it allows me to sign in and add a card. I have not tried to use it as of yet. My phone is unlocked Coral Blue and has a Verizon SIM in it. I got the phone at 1030 and turned it on. About an 1 hour ago a update came. I didn't add Samsung Pay until after the update.
Click to expand...
Click to collapse
Here's a link to a screen shot I took of the issue. It says Not compatible. It only shows this if I download from the Play Store.
https://imgur.com/KPwoDl9
I get this when I install from Galaxy Apps. When I press the OK or Cancel button, the Samsung pay just force closes. There's no updates for Samsung Pay in the Galaxy App store or the Play Store either.
https://imgur.com/NtTBTZG
I did get a software update this morning which I installed, but Samsung Pay still gives me the same errors. I called Samsung Pay Support a few hours ago and the guy basically said it's a known issue with the S9 and S9+ and that there should be an update pushed out "Soon" that'll fix it. Other than a factory reset, I think my only option is to wait. I'd rather not reset my phone unless I absolutely have to because I hate getting things set up again, lol.
Edit: I should probably add, I can't even set up Samsung Pay. I get those error messages any time I try to launch the app.
There's an update in the Galaxy App store and it's working for me now. Another user on reddit let me know about it.
So heres my dilemma. My sister forgot her google account we attempted contacting google to rest the account but that didn't work out. I really don't have the funds to get her another phone and I don't believe i can send the photo into Samsung to reset it.
I checked recovery and it says the version is 8.0.0 G965USQU3ARG8
Erick-kewone said:
I don't believe i can send the photo into Samsung to reset it.
Click to expand...
Click to collapse
If you have the bill from buying the phone you can sent the phone to Samsung and they deactivate the FRP Lock...
In Germany it costs about 39 Euro.
Hi Experts,
I purchased this phone from local guy and after using some days i found this weired message from rent a center that my phone is loccked and cant access or unlock.
can you tell me what is the procedure i can do to remove the lock..
I have tried to see lot of forumns but not able to get concreate direction.
Let me know experts if this process is done to remove the lock .. I would be loosing the gallery pictures. let me know.
i am just concerned about the gallery .. part.
Regards
MlENOVO said:
Hi Experts,
I purchased this phone from local guy and after using some days i found this weired message from rent a center that my phone is loccked and cant access or unlock.
can you tell me what is the procedure i can do to remove the lock..
I have tried to see lot of forumns but not able to get concreate direction.
Let me know experts if this process is done to remove the lock .. I would be loosing the gallery pictures. let me know.
i am just concerned about the gallery .. part.
Regards
Click to expand...
Click to collapse
Did you contact the guy you bought the phone?
From what you say, seems that the guy rent the phone to a 3rd party and sold it to you... if that was the case I would look for a refund because probably it's stolen.
Sent from S.G. S9 Plus Duos using Tapatalk
Hi I have tried this and there is no hope, since the guy sold to me is not reachable. and i can't get refund and have to leave with the phone... can you please also let me know how to find CSC code in this case.
sentinelvdx said:
Did you contact the guy you bought the phone?
From what you say, seems that the guy rent the phone to a 3rd party and sold it to you... if that was the case I would look for a refund because probably it's stolen.
Sent from S.G. S9 Plus Duos using Tapatalk
Click to expand...
Click to collapse