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Good luck everyone this forums is lucky to have Gary here I recommend you take advantage if you need help I will be leaving the forums and no longer bothering anyone I am returning mine for a refund.
Refund confirmed hopefully Asus gets everything straightened out
PS Big thanks to Gary Key he knows how to get stuff done and be helpful forums should be grateful to have him here.
Same story here.
No lockup issues here before or after.
and unfortunately I called this very scenario playing out like this because this is what happens when you try to make firmware compatible with different hardware variables which it's clearly obvious the Primes have and if I had gun to head I would put my life on the processors. They should have only made 1.13 for the people having the ICS lockup issues if they want to take the half assing it shortcut route. The real way to clean up their mess is a mass recall which clearly they are not willing to do.
Feel like I should speak up because we only hear the negative
Have never really had issues with my prime other than mediocre wifi range, obviously no GPS, and before the update an occasional reboot (like once a week and I use it a lot) .
As far as I can tell this update has neither improved nor broke anything .haven't had random reboot yet. Usually dock it when I'm not using it, so I can not attest to any battery life changes but it doesn't appear worse (but my battery life has never been as great as I had hoped, ever since I got it but its a non issue)
BCOKAS06****
.13
mtotho said:
Feel like I should speak up because we only hear the negative
Have never really had issues with my prime other than mediocre wifi range, obviously no GPS, and before the update an occasional reboot (like once a week and I use it a lot) .
As far as I can tell this update has neither improved nor broke anything .haven't had random reboot yet. Usually dock it when I'm not using it, so I can not attest to any battery life changes but it doesn't appear worse (but my battery life has never been as great as I had hoped, ever since I got it but its a non issue)
BCOKAS06****
.13
Click to expand...
Click to collapse
Are you saying your prime occasionally reboots on it's own and you don't think that's a problem? maybe not for you but that's now how the device is supposed to function.
... I shall not make posts in the future when I am angry about something entirely unrelated ...
jdbaker82 said:
Are you saying your prime occasionally reboots on it's own and you don't think that's a problem? maybe not for you but that's now how the device is supposed to function.
Click to expand...
Click to collapse
I am simply stating that before the update it had locked up and rebooted ...maybe a total of 3 times since I got it in early January. Yea I don't like it, but it happened so infrequently that I, personally, didn't mind (I am not at all complaining to the people complaining about random reboots, just sharing my story) and was planning on installing a custom rom anyway once the bootloader is unlocked and roms are developed.
Also, I've only had the update for a day or 2, so there is not enough evidence for me to come to any solid conclusion, but I can not tell a difference in performance for better or worse, and it at least hasn't locked up and rebooted yet.
Can you describe the "lock up " issue everyone is having? Its frequency too. Maybe I have it and am just too dumb to notice.
Not all Primes are the same, as we can clearly tell. Perhaps I was gifted with a Prime with marginally fewer problems. Who knows?
Had Reboots and Lockups before.
No Reboots and Lockups after .13 Update.
Wi-Fi now showing +5-10dBm after update.
PLUS, GPS can now lock on and maintain lock inside moving vehicle (Used it in trips up and down Houston all day yesterday with Google Nav and Sygic Nav).
BUT, now seems to have battery drain issues. Am still checking on what could be causing this. I'm not one who easily jumps to conclusions and blame the update just because even if the only change was the update.
I'll initiate a factory reset during the weekend with just base unit test and full re-install of apps. There has to be more to this issue than meets the eye.
mtotho said:
I am simply stating that before the update it had locked up and rebooted ...maybe a total of 3 times since I got it in early January. Yea I don't like it, but it happened so infrequently that I, personally, didn't mind (I am not at all complaining to the people complaining about random reboots, just sharing my story) and was planning on installing a custom rom anyway once the bootloader is unlocked and roms are developed.
Also, I've only had the update for a day or 2, so there is not enough evidence for me to come to any solid conclusion, but I can not tell a difference in performance for better or worse, and it at least hasn't locked up and rebooted yet.
Can you describe the "lock up " issue everyone is having? Its frequency too. Maybe I have it and am just too dumb to notice.
Not all Primes are the same, as we can clearly tell. Perhaps I was gifted with a Prime with marginally fewer problems. Who knows?
Click to expand...
Click to collapse
Sorry if I came off rude I am just fed up with Asus and wish I could have my money back. anyway lockup issue is when whatever is currently on your screen will lockup and freeze in place for about 10 seconds and then the Prime will proceed to reboot itself if yours did this it has the "lockup issue with ICS " and believe it or not most Primes did not have this problem at all.
mtotho said:
I am simply stating that before the update it had locked up and rebooted ...maybe a total of 3 times since I got it in early January. Yea I don't like it, but it happened so infrequently that I, personally, didn't mind (I am not at all complaining to the people complaining about random reboots, just sharing my story) and was planning on installing a custom rom anyway once the bootloader is unlocked and roms are developed.
Also, I've only had the update for a day or 2, so there is not enough evidence for me to come to any solid conclusion, but I can not tell a difference in performance for better or worse, and it at least hasn't locked up and rebooted yet.
Can you describe the "lock up " issue everyone is having? Its frequency too. Maybe I have it and am just too dumb to notice.
Not all Primes are the same, as we can clearly tell. Perhaps I was gifted with a Prime with marginally fewer problems. Who knows?
Click to expand...
Click to collapse
I'm with you, I haven't really had any problems either. It's obvious to me that there is small but percentage of primes that was sent out with problems. I can't think of any reason why a company would send out a recall for a small percentage of problems. It would be easier to just wait for those people to call in so they can fix it, which is what ASUS has always been willing to do. Instead it appears as though there are some people on this forum who just like to sit with their expensive toy that doesn't work and not do anything about it.
Mine has problems too
Just started after this damn .13 update, never had a single problem before but now every time the tab sleeps for more than a few min it wont come back unless I hold the power button for 10+ secconds. This is so anoying and I think Asus really needs to step up the customer support and get out a real update that fixes more than it breaks, and while they are at it recall the primes and replace them because they obviously werent ready for market and just were rushed to get sales before christmas. Please fix!!!!! I love my tablet but would just like it to work, I dont want to have to buy an iPad just to get a half decent producy that is 98% stable.
jdbaker82 said:
Just when you thought it couldn't get any worse...... returned my old Prime because it had lockup issue with ICS got a new one and have been happily using it for a month with no issues and now since 1.13 I have the random lockup reboot issue and to top it off my battery life is much worse. So basically Asus decided to test the new patch on the Primes with lockup issue but amazingly( or maybe not so amazing since this is Asus) they forgot to test it with Primes that didn't have the lockup issues.
I think Gary misplaced his notes for the patch and just made it sound good.
9.4.2.13 Release Notes -
1. Fix Random Reboot / Lockup Problem (100% success in regression testing with returned units, hopefully the same in the community) Truth: Fixed the random reboot issue on those that had it while causing the ones that did not have the problem to now randomly reboot and freeze.
2. who cares
3. General Performance Enhancements. Truth: severe performance degradation including battery and sleep issues.
4. New WiFi Firmware (there might be improvements in WiFi performance or lock capabilities, still working on the WiFi/BT dropout fix that will not be assisted by the WiFi/GPS Truth: We are blowing smoke up everyone's ass on this issue there will be no fix unless you want to design your own backplate for the Prime.
Click to expand...
Click to collapse
Here are the facts -
1. You have not contacted me after several PMs about recent posts.
2. Your statements/opinions are false.
3. Please PM me your serial number and contact information. I will have customer care contact you. We have offered this in the past and apparently you ignored our offer to refund your money.
Gary Key said:
Here are the facts -
1. You have not contacted me after several PMs about recent posts.
2. Your statements/opinions are false.
3. Please PM me your serial number and contact information. I will have customer care contact you. We have offered this in the past and apparently you ignored our offer to refund your money.
Click to expand...
Click to collapse
Done thanks.
I love how a lot of you are refusing to realize the fact that asus is working with new hardware... hardware that is currently unavailable in any other device. So Asus isn't hitting the sweet spot yet with all of these updates, welcome to owning brand new technology. Who knows what problems other manufacturers will run into with these new processors. The big things that I see here are;
1) someone from Asus is actually taking time to listen to the community, do their darnedest to assist where possible, and actually give us some type of update as to what is going on (whereas I have not heard of reps from other companies doing the same, hell, even giving us an idea as to what to expect in the next update)
2) we've gotten 4 updates in the past 2 months, which goes to show that Asus is actively trying to fix what's wrong. I know for a fact, that after 3 months, htc finally released an update that supposedly fixed random reboots for one of their devices (I know, I know, getting updates past a carrier is a pain, but still, I'm used to an update every 3 or so months, not every 2 weeks)
This is a HELL of a lot more that Asus is doing for their customers than quite a few other android manufacturers out there. Cut them a bit of slack, let them do their job and fix their devices, and in no time, we will all be happy with functioning tablets. For those of you who can't understand this and want to return their tablets, I wish I could say that I'm sad to say this, but go ahead. I, personally am gonna wait it out, see what can be accomplished, and I'll laugh at you guys when my prime is working as it should (which mine does, albeit a reboot here and there).
Things take time, not everything works right on the first few tries, but I'm sure that as they send out these updates, they're at least ruling out culprits for the issues.
Welcome to owning a technologically advanced chunk of metal, glass, and plastic, enjoy your stay or gtfo ^_^
spalding1028 said:
I love how a lot of you are refusing to realize the fact that asus is working with new hardware... hardware that is currently unavailable in any other device. So Asus isn't hitting the sweet spot yet with all of these updates, welcome to owning brand new technology. Who knows what problems other manufacturers will run into with these new processors. The big things that I see here are;
1) someone from Asus is actually taking time to listen to the community, do their darnedest to assist where possible, and actually give us some type of update as to what is going on (whereas I have not heard of reps from other companies doing the same, hell, even giving us an idea as to what to expect in the next update)
2) we've gotten 4 updates in the past 2 months, which goes to show that Asus is actively trying to fix what's wrong. I know for a fact, that after 3 months, htc finally released an update that supposedly fixed random reboots for one of their devices (I know, I know, getting updates past a carrier is a pain, but still, I'm used to an update every 3 or so months, not every 2 weeks)
This is a HELL of a lot more that Asus is doing for their customers than quite a few other android manufacturers out there. Cut them a bit of slack, let them do their job and fix their devices, and in no time, we will all be happy with functioning tablets. For those of you who can't understand this and want to return their tablets, I wish I could say that I'm sad to say this, but go ahead. I, personally am gonna wait it out, see what can be accomplished, and I'll laugh at you guys when my prime is working as it should (which mine does, albeit a reboot here and there).
Things take time, not everything works right on the first few tries, but I'm sure that as they send out these updates, they're at least ruling out culprits for the issues.
Welcome to owning a technologically advanced chunk of metal, glass, and plastic, enjoy your stay or gtfo ^_^
Click to expand...
Click to collapse
Well put. I agree. Never seen this many updates so fast. Plus people forgetting we were the first tablet on ICS. The old xoom is just now, after s long time since release, getting ICS like a week ago or so.
jdbaker82 said:
and unfortunately I called this very scenario playing out like this because this is what happens when you try to make firmware compatible with different hardware variables which it's clearly obvious the Primes have and if I had gun to head I would put my life on the processors. They should have only made 1.13 for the people having the ICS lockup issues if they want to take the half assing it shortcut route. The real way to clean up their mess is a mass recall which clearly they are not willing to do.
Click to expand...
Click to collapse
And how do you propose having firmware changes just for people with issues be handled? How would general updates after that be implemented? The over simplified statement of only fixing the broken ones has a lot more ramifications than you could possibly imagine. It would make maintenance of the system a complete mess...
spalding1028 said:
I love how a lot of you are refusing to realize the fact that asus is working with new hardware... hardware that is currently unavailable in any other device. So Asus isn't hitting the sweet spot yet with all of these updates, welcome to owning brand new technology. Who knows what problems other manufacturers will run into with these new processors. The big things that I see here are;
1) someone from Asus is actually taking time to listen to the community, do their darnedest to assist where possible, and actually give us some type of update as to what is going on (whereas I have not heard of reps from other companies doing the same, hell, even giving us an idea as to what to expect in the next update)
2) we've gotten 4 updates in the past 2 months, which goes to show that Asus is actively trying to fix what's wrong. I know for a fact, that after 3 months, htc finally released an update that supposedly fixed random reboots for one of their devices (I know, I know, getting updates past a carrier is a pain, but still, I'm used to an update every 3 or so months, not every 2 weeks)
This is a HELL of a lot more that Asus is doing for their customers than quite a few other android manufacturers out there. Cut them a bit of slack, let them do their job and fix their devices, and in no time, we will all be happy with functioning tablets. For those of you who can't understand this and want to return their tablets, I wish I could say that I'm sad to say this, but go ahead. I, personally am gonna wait it out, see what can be accomplished, and I'll laugh at you guys when my prime is working as it should (which mine does, albeit a reboot here and there).
Things take time, not everything works right on the first few tries, but I'm sure that as they send out these updates, they're at least ruling out culprits for the issues.
Welcome to owning a technologically advanced chunk of metal, glass, and plastic, enjoy your stay or gtfo ^_^
Click to expand...
Click to collapse
If it was free and I was a tester I'd understand. Honestly though, when they had all the dumb beta testers, didn't one of them notice there was no gps signal or did they notice it and ignore it? Baffled by this and I lose sleep at night.
Sent from my GT-I9100
I think that the worst part about all this is that they claim they tested the update, when it is clear that they haven't. This is TF201 launch all over again where they sent devices to the market that didn't get any testing.
Just when I didn't think all this could get any worse, it has.
I will vote in this poll about 3 days or more after receiving my update (not available for WW-devices yet..), I say 3 days because I want to monitor the tablet and see how how it reacts to the new update before jumping to conclusions.
My primary concern is that it of course actually fixes my random rebooting issue.. which it looks like it does when I check the forum for people who used to have the issue before.
I can imagine that the battery drain can be just for the first 24 hours or so, because the tablet has to get used to the changes or something like that
Hi there,
I was wondering if I should send my G5 to lg for a second warrany issue with the gps. Every phone I had and every GPS I used had an accuracy <10m and with the G5, even though it was already repaired, I can't get below 17m ever.
I'd like to know whether you have similiar issues. Even my note 2 locks in faster and more accurate. If you might have different results I'll use this feedback to send it back.
Cheers
I didn't know the G5 has a GPS
Kidding.. I got tired of opening it for few more days of GPS. Learned to live without it. Maybe I'll just but the 36$ replacement back and be done with it (hopefully).
I just bought this phone through an Amazon Warehouse Deal, but I am quite worried now. There are so many issues being reported and I don't want to have a nightmare. Is this just an old batch? Is there a new batch that fixed these problems? Are these problems happening to new LG g5s as well?
ExpertMC said:
I just bought this phone through an Amazon Warehouse Deal, but I am quite worried now. There are so many issues being reported and I don't want to have a nightmare. Is this just an old batch? Is there a new batch that fixed these problems? Are these problems happening to new LG g5s as well?
Click to expand...
Click to collapse
I've had my H850 since May last year (so also an old batch) and have absolutely no issues with it. I think it just seems like everybody has problems because generally people that don't have any won't post saying "I have no issues!" :laugh:
It's a great phone - just check it out right when you get it and test everything you can before unlocking it. That way if you do happen to have one of the troubled devices you can still return it and get it replaced
ExpertMC said:
I just bought this phone through an Amazon Warehouse Deal, but I am quite worried now. There are so many issues being reported and I don't want to have a nightmare. Is this just an old batch? Is there a new batch that fixed these problems? Are these problems happening to new LG g5s as well?
Click to expand...
Click to collapse
no one takes the time of day to post that they have no issues like previous poster said but will jump all over "i got issues help me"
i got a used g5 from release day and everything seems to be wonderful on it other than some scratches on the camers which is previous owner not g5s fault.
3 days now no root and i love it to death completly satisfied
i´m sorry to tell you that i´m one of the owners of this phone who can report issues. My GPS, after a few week, started to fail. I´ve read that it's a common problem.
I just
ExpertMC said:
I just bought this phone through an Amazon Warehouse Deal, but I am quite worried now. There are so many issues being reported and I don't want to have a nightmare. Is this just an old batch? Is there a new batch that fixed these problems? Are these problems happening to new LG g5s as well?
Click to expand...
Click to collapse
I've had my h830 for well over a year, the only problem I had was a bit of image retention. The phone itself works just fine
You're quite worried now.... AFTER buying it?
Should have done your homework first.
Hi all,
im thinking about an upgrade to my g4 and now i try to do my homework as our fellow colleague above said. is it worth it? is there a better alternative in the lg g5 price range? camera, battery wise and so on? ill try to look at the known issues and get an idea but also would like some opinions from owners. Thanks all!
magiQx said:
Hi all,
im thinking about an upgrade to my g4 and now i try to do my homework as our fellow colleague above said. is it worth it? is there a better alternative in the lg g5 price range? camera, battery wise and so on? ill try to look at the known issues and get an idea but also would like some opinions from owners. Thanks all!
Click to expand...
Click to collapse
Considering the camera, I believe there is no better alternative at this price range. If the camera is not a concern for you, I suggest a Moto G5 for much better battery.
As the owner of two G5s, my first one the screen tore in half (white snow issue like G4) and never fixed itself, my second the screen started ghosting so bad from the previous frame that when going from a white to black application, you could see the entire previous frames. Coworker of mine also had his G5 break on him and he upgraded to the G6. Seems like there are a lot of quality control issues.
I've had an H820 since the beginning of March this year. I decided to buy it despite all the complaints as I am not a heavy user: no gaming, no movie streaming, no FB live broadcasts, etc. Additionally, I do not plan to swap out the battery with any regularity nor use the camera module. It appears to me that many of the problems associated with this phone (and many othersfor that matter) track back to users who are on their phone all the time, i.e. encountering high battery discharge rates. The modular battery may have a design problem, but if it is not removed--or very carefully so--its moot. So far I have not had a problem with the GPS; I've had better, but it's certainly usable. The screen is very difficult to read in the bright sun, but then, which ones aren't? Battery life is acceptable; again, if you are a gamer maybe not.
I seem to recall reading somewhere that LG made some manufacturing changes to address some of these problems in later production runs, but I cannot prove or disprove that.
It has quite a bit of bloatware and is not rootable with no prospect of being so in the near future. I have disabled almost all of the packaged apps, but the last time I looked whatever was left and or still using memory was occupying a fair amount of system memory. I don't have a great number of apps.
My prior phone was an LG G2. It's now in my wife's hands and still working reliably; she FB's a bit, but no movies or games. The GPS could be better, but that's not a deal breaker. It is no secret that the battery life is better than the G5.
Hello everyone, I just got this tablet today and I'm having an issue with it. I was trying to play a music game and I noticed that when I touched both extremes of the screen the multitouch would release my fingers for some reason. I've recorded a video of it using a multitouch application just to make sure I wasn't going crazy, here it is:
Link to the Youtube video
Do you think it's defective? If anyone has this M5 10 tablet could you test it for me and see if you also have the same multitouch issue? Since I just got it today, should I return it? Or is it something that can be fixed?
Thank you.
Received mine today from Boulanger in France, i used the same software as you to test it. Everything is working fine, even with 3 or 4 fingers, using the same kind of routine you used. So i suppose that your tablet is faulty. Sorry mate.
RubyRP62 said:
Received mine today from Boulanger in France, i used the same software as you to test it. Everything is working fine, even with 3 or 4 fingers, using the same kind of routine you used. So i suppose that your tablet is faulty. Sorry mate.
Click to expand...
Click to collapse
This stuff happens Thanks for testing it out! This one is going back
I have the same problem bro! You can find my post here: https://forum.xda-developers.com/showthread.php?t=3777471
I have already open a ticket on the support
Sent from my [device_name] using XDA-Developers Legacy app
I have the same issues als well. You can see it very well with the App "Multi touch test" from Spencer Studios.
Has someone more info on this issue as the tablet is useless for me with those touch problems and I will send it back if there is no fix available in the near future.
andrgin said:
I have the same issues als well. You can see it very well with the App "Multi touch test" from Spencer Studios.
Has someone more info on this issue as the tablet is useless for me with those touch problems and I will send it back if there is no fix available in the near future.
Click to expand...
Click to collapse
Hi Andrgin, which is your problem? In my case I have the problem only if I touch the screen with two fingers. In this case seems that the tablet, after 2 sec, can't recognize anymore the touch. I'm waiting the response of the support for the ticket that I opened, hopping that they can tell me that is only a software problem and not an hardware issue, let's see...Anyway I have your idea too, I bought this tablet to play music game and is really useless with this problem.
When I touch the screen with 2 fingers at the same time and do not move them for about 1 second the tablets looses the touch of both fingers. It does not happen if I dont put both fingers down at the same time (more than about 500ms), move the fingers around while they touch the screen. Also it does not happen with 3 or more fingers.
To me it seems like the system treats the as a gesture.
I made a video about it:
youtu.be/PXXakOw_1Hk
I also thinks that the system treats this as some kind of a weird gesture. I don't think it is related to the hardware. I'll ask the Huawei support soonish because it really is annoying with cytus 2 for example or even pdfs when you want to pan soon and have 2 fingers on it and then your touch input gets removed.
This is with the 10 pro
Could it be, I hope that you are right but is really strange that only some devices have this problem, if it is a software problem, all the devices with this software need to have the issue.
I think all have this problem. So far everybody that said he does not have this bug had tested it the wrong way. You have to place both fingers at the same time and do not move them. If you move them while touching the screen it still works.
And no I dont think it is hardware related.
I also experienced this (talked about it in another thread), but it must be more complicated than that.
It's not something that systematically happens whenever i put two fingers down a the same time. It works just fine most of the time, but occasionally notes will drop, always in the same spots, in the same songs. "Pointer location" shows the touch is still being registered, if that's anything to be trusted.
I'll take the occasion to ask again since there seem to be other people who play music games in this thread: beside the touchscreen issues, has anyone noticed a slight delay on the audio feedback? I'm talking about a 100-150 ms delay from the moment i touch the screen to the moment the corresponding sound effect plays. The touch itself is registered correctly, but the audio lags behind for some reason.
Either way, i sent back the 10.8", gonna have the 8.4" here by tomorrow i hope, will update on how this one behaves.
It does not matter where you place your fingers only that it happens at the same time (less than about 500ms) and you dont move them for about 1 second.
About audio I dont know. Most time I had sound off.
It may be a general Android Oreo bug, although the article speaks about Android 8.1, not 8.0:
https://www.xda-developers.com/android-8-1-oreo-multi-touch-bug-fixed-june-update/
Maybe Huawei used parts of Android 8.1 for the M5.
A fix from Google is planned for the June security update.
Just tested the 8.4", after installing the new update. Interestingly enough, it didn't seem to drop any inputs.
The sound delay, however, is exactly the same, and it baffles me no one else seems to notice it.
On top of that, i think i got a defective unit, as the charging speed starts off at 3300-3400 mAh, then drops to 500-600, never to rise again. So much for quickcharge.
Battery also seems to run considerably hotter for no apparent reason: 37 degrees Celsius while charging at that pitiful speed, no other apps running.
For reference, the 10.8" never exceeded 32 degrees, and that's while charging at max speed, with apps running at the same time.
Overall, this tablet has been nothing but a huge disappointment, i'll just refund it and wait for something else to come out at this point.
Edit: it charges normally when the screen is turned off. When the screen is on, the charger seems to provide enough current to offset whatever i'm consuming, plus those 500-600 extra mAh, so no matter what i'm doing that speed doesn't change. The 10.8" was charging normally, full speed minus whatever power i was drawing, so i'm still pretty sure something's not right.
@chris_g I really hope it could be the problem but wait two more months it's really frustrating! For now I haven't received yet one answer from the support...
Not really good news from Italian support, them tell me that no reports was received about our problem, so them suggested me to try to reset the device to the default to see if is a software problem. Did you guys found something else? I'm really thinking to request the replace of the device.
Just to be sure, could someone give me the mail of the international/English support? I want to try to write a mail also to them.
Cheers
I got the M5 Pro from amazon.it and the warranty check showed that I get warranty in most European countries. I opened a ticked with the Austrian support providing all the info they needed. They said they dont know of the problem so far and will forward it. This was over 1 week ago and I did not receive any response yet.
Replacing the tablet will not solve anything because every M5 (at least the 10" versions) have this bug.
And no it is not an Oreo bug because my Mate 10 (also EMUI 8.0) works fine. I guess it is some code Huawei added to support the pen.
Firmware Finder already shows a EMUI 8.1, but it is not approved for installation yet. I guess we will get Oreo 8.1 in a few weeks/months and this bug will hopefully be fixed in the new version.
andrgin said:
Firmware Finder already shows a EMUI 8.1, but it is not approved for installation yet. I guess we will get Oreo 8.1 in a few weeks/months and this bug will hopefully be fixed in the new version.
Click to expand...
Click to collapse
Don't be so optimistic on that one, as Google themselves introduced an all new multi-touch bug in the 8.1 base. Thus one bug will maybe just be replaced by another one, as Google already stated that they'll have the bug fixed in the June update soonest. Let's hope Huawei uses the patched June base to upgrade our tablet to 8.1.
Sent from my HTC U11 using XDA Labs
Huawei already ships Android 8.1 with the P20 so I guess we are getting the same code. I never heard about multi touch problems there so I guess Huawei has already replaced that faulty Google code. With all the people complaining about late Android updates for existing devices, but there is a reason most vendors wait until they release a new Android version for the masses. Google phones are simply beta test devices.
I have the 8.4" wifi model. It suffers the multi-touch problem but not the sound delay problem. I tried the drum pad app, sounds play instantly as soon as I touch them.
Please delete this thread and please ban me and people who are calling me a troll, this is for you, (check the date):
https://forum.xda-developers.com/showpost.php?p=77495198&postcount=17
Hi there, there might be some issues with Pocophone in general and your device in particular but all this hate is absolutely uncalled for. If you are not happy with it - return it or sell it. It is just a $300 phone, what did you expect?
Neznam123 said:
Hi there, there might be some issues with Pocophone in general and your device in particular but all this hate is absolutely uncalled for. If you are not happy with it - return it or sell it. It is just a $300 phone, what did you expect?
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This device is made for gaming, but you can't play games and when you complain against it, "it's just a $300 phone, what do you expect?" dude, why it has a SD845 if touch issue is a norm? why didn't they put SD430 in it? a lot of people have this issue.
As the last user replies, there's no reason to hate it for being a little worse than 500$ devices. For the money you're spending its definitely the best device you could buy right now.
1. Sound issues - Software fix will work.
2. DRM issues - Another software fix.
3. Multi touch issue - Check the thread someone posted a solution, though most of us never faced it.
4. Lag/Frame drop issues - Never faced in the games I've played but 845 is more than capable of not having frame drops, so its just software optimization again.
5. Battery and Heating - I never saw 50 C on my poco and my other devices remain there even after moderate use so its better. (Ambient temperature is high in my area) and the battery lasts forever. My standby usage on 4g mobile data was 0.3% yesterday (3.5 hr in 1% drop) and SOT is consistently using just 10-15% per hour which roughly translates to 7-8 hour of SOT and at least 6 hours for a heavy user, tell me one 845 device capable of this?
And Jai Mani from poco does see our tweets and repiles too, they're working on DRM fix currently, notifications on notch area are also being looked into and they resolved the bootloader unlock issue so fast, I'm hoping they'll fix the other minor things too.
narora9999 said:
As the last user replies, there's no reason to hate it for being a little worse than 500$ devices. For the money you're spending its definitely the best device you could buy right now.
1. Sound issues - Software fix will work.
2. DRM issues - Another software fix.'
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I don't know what world you live in, but for solving DRM issues, OTA won't work in this one
Multitouch issue is a major issue and the device is useless unless this issue is solved. A lot of users are facing this issue and I am not alone apart from PUBG keyboard is very slow and lags, touch has a delay, inaccuracy in selecting texts. With these kinds of problem SD845 is useless because input devices are limiting the hardware capability.
If you have ever taken Computer Science 101, a input device should be as responsive and accurate as possible else using a fast processor on a slow input device is as stupid as it gets.
regarding the reply, I have made multiple queries on the forum and filed 2 bug reports, and even quoted few admins and mods, they aren't even replying.
And if they still think that it's normal then they should take this device and refund me my money, which they are not doing. I had to convince them for about the issue for at least 2 hours and best they did was replacing the device but I don't want this **** and will never buy phones from Xiaomi ever again unless the devices are thoroughly tested and bugs are fixed.
shailendra1993 said:
I don't know what world you live in, but for solving DRM issues, OTA won't work in this one
Multitouch issue is a major issue and the device is useless unless this issue is solved. A lot of users are facing this issue and I am not alone apart from PUBG keyboard is very slow and lags, touch has a delay, inaccuracy in selecting texts. With these kinds of problem SD845 is useless because input devices are limiting the hardware capability.
If you have ever taken Computer Science 101, a input device should be as responsive and accurate as possible else using a fast processor on a slow input device is as stupid as it gets.
regarding the reply, I have made multiple queries on the forum and filed 2 bug reports, and even quoted few admins and mods, they aren't even replying.
And if they still think that it's normal then they should take this device and refund me my money, which they are not doing. I had to convince them for about the issue for at least 2 hours and best they did was replacing the device but I don't want this **** and will never buy phones from Xiaomi ever again unless the devices are thoroughly tested and bugs are fixed.
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Please verify your information about DRM, oneplus 5 and 5T had the same issue of netflix hd and they resolved it via update(Yeah the update had to be done at service center only). I've taken every computer science involved in engineering (a CS engineer myself) and I understand your concern but somebody did post a fix for that. I've faced the touch issue in my other phone while charging which was due to a buggy kernel so its definitely debatable that it could be a software issue.
I had a speaker distortion issue, my replacement was arranged instantly over phone (Flipkart).
source: https://www.xda-developers.com/oneplus-5t-netflix-amazon-prime-video-hd/
1. Sound issues - We will solve it soon
I've no idea what's that. Can you explain?
2. DRM issues - Just don't watch netflix or prime in HD because we have loads of money to have HD plan but can't watch it.
The phone doesn't support V1 out of the box, most of the Xiaomi phones doesn't support. Heck even the One Plus 5/5t also doesn't support. You get what you pay. To make it clear, I don't believe it can be fixed by a software since it requires secured machine to update the phone which only OEM's use. Only way Xiaomi can fix it by asking customers to visit Service center and updating the V1 from their machine. Otherwise, just forget about it.
3. Multi touch issue - what do you expect from a $300 phone?
No such issues here.
4. Lag/Frame drop issues - What do you expect from a budget phone
No frame drops, lag issues. Source? I play PUBG 4-5hrs per day and never faced that issue. PS: It's not a budget phone.
5. Battery and Heating - Every phone has it, what is the problem?
So what if the phone gets heated, it'll heat when you do intensive tasks, I guess you've never used a flagship phone in your life? All top high end CPU's like SD835/845 etc generate heat. Xiaomi did great job in keeping it cool, my phone never crossed 50+ during games.
May be you should stick to Samsung J7 phones. That's what you're meant to use.
Use what you like and stop cribbing about it. You don't like Poco F1, use iPhone X or any other high end Android phone. You pay $300 and you want a phone to behave like $1000? No phone is perfect including the iPhone X/Samsung Note 9.
I've been using Poco F1 from last 1 week and so far I'm in love with this phone.
Wow... so much hate, and most of us had no issues with phone what so ever. What gives you the right to be hater and try to generalize some problems that 95% people never experience?
shailendra1993 said:
Is poco F1 nothing but a brick?
It has top specs like SD845 and UFS 2.1 and all but we have a few issue and what other people are suggesting?
1. Sound issues - We will solve it soon
2. DRM issues - Just don't watch netflix or prime in HD because we have loads of money to have HD plan but can't watch it.
3. Multi touch issue - what do you expect from a $300 phone?
4. Lag/Frame drop issues - What do you expect from a budget phone
5. Battery and Heating - Every phone has it, what is the problem?
etc
Tell me, did we just buy this phone for the sake of having a SD845 and liquid cooling system and not use it properly?
Is this device only capable of calculating 2+2 and no heavy work?
This device's name should be named Poco Compromise 1 instead...
BELIEVE ME I HAVE USED A LOT OF XIAOMI PHONES, I KNOW HOW THEY WORK:
I have used Redmi 2/Prime,3S/Prime,Note 3/4/5, Mi4i - Do you know Mi4i? This **** was launched as a Flagship in India but they ****ed us up.During the first month, they provided support although few people won't call it a support because for the heating issue they released a fix, that arsehead Barra called it their pathbreaking thermal config, when the developers looked at the config they found out that those idiots permanently turned off 2 cores of the SD615. Later when the hype died, they slept as they do everytime and after just 1 year the SOT of that phone dropped to 1 hour even when the device was used minimally. Because of their pathbreaking config, SD615 earned a bad name for being a non-battery friendly processor, although Moto G Turbo had the same processor and was one of the best device during that time.
I URGE YOU ALL (THOSE WHO HAVE TOUCH ISSUES) TO COMPLAIN WHEREVER YOU CAN SO THAT XIAOMI WILL AT LAST EITHER FIX THIS ISSUE OR TELL US IF IT IS A HARDWARE ISSUE BEFORE IT'S TOO LATE AND THE HYPE DIES. JUST WRITE IT ANYWHERE YOU WANT, AFTER A MONTH OR WHENEVER POCO ANNOUNCES A NEW DEVICE ALL THE HYPE WILL SUDDENLY DIE AND NO ONE WILL CARE ABOUT THE ISSUES, SO DO SOMETHING WHILE THE TIME IS RIGHT!!!!
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Dude. Just come on already. You keep making it sound worse each time you post the same thing.
Sound issue : A software bug nothing new. It'll get fixed if not improved in the later updates
DRM - Frankly if you had "loads" of money, then why didn't you put your trust in samsung or Apple. Leave Xiaomi to budgeteers.
Multi touch - Every one knows they made the biggest compromise in the display/touch panel. But most touch issues are due to gestures. Can be optimised.
Lag/Frame drops - unless you are playing emulator games from PS2, this is impossible. I play PUBG for 2-3 hrs every day.
Battery/heating - When you turn the best feature of a device into its worst, then it makes people think you ahve some kinda agenda here. Avg SOT is 9 hrs and max temp during intense gaming 40+ which comes down in 2 secs.
Only capable of 2+2, really? I had a legitimate argument going on with touch/display compromises but now.
I ordered mine earlier today. God help me lol
narora9999 said:
Please verify your information about DRM, oneplus 5 and 5T had the same issue of netflix hd and they resolved it via update(Yeah the update had to be done at service center only). I've taken every computer science involved in engineering (a CS engineer myself) and I understand your concern but somebody did post a fix for that. I've faced the touch issue in my other phone while charging which was due to a buggy kernel so its definitely debatable that it could be a software issue.
I had a speaker distortion issue, my replacement was arranged instantly over phone (Flipkart).
source: https://www.xda-developers.com/oneplus-5t-netflix-amazon-prime-video-hd/
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The only phone I have ever heard that the DRM was changed is OP5 others had to stick with whatever version they got. Apart from that the certificate change requires physical connection with an authenticated computer i.e. the company's computer that means about 7-10 days for those who live outside cities like Mumbai and Delhi and since very few (or none of) Xiaomi phones in India has L1 Widevine support all the legal hassles and paperwork will be so tedious that they will either charge you for that or won't do it.
Multitouch issue is different from what you are referring, check the following bug report and video:
Bug report:http://en.miui.com/forum.php?mod=viewthread&tid=3746297
Video:https://www.youtube.com/watch?v=e5K2N6McC_s
P.S. I also have a CS degree and multiple certifications on Programming and Ethical Hacking from Lynda,Pluralsight,Udemy,etc.
Daruwalla said:
1. Sound issues - We will solve it soon
I've no idea what's that. Can you explain?...
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Dude, I am not saying those things, that is actually what people are replying when someone says that they are having a problem with the phone
BELIEVE ME I HAVE USED A LOT OF XIAOMI PHONES, I KNOW HOW THEY WORK: So assuming you knew they treat you the wrong way all the time, why spend money on them again, and DRM issue for Xiaomi is well known, if you are familiar with their phones, why would you be shocked to know it now?
Maybe you are just angry!! Channelize it on the Xiaomi and Flipkart social feeds and your problem has higher chance of being solved.
Seems like OP got a bad unit.Sound issue and multitouch issue will be fixed in next update.Except Widevine L1 support, all thing said by you is wrong. No issue here, bought in first sale.
watsinaname said:
BELIEVE ME I HAVE USED A LOT OF XIAOMI PHONES, I KNOW HOW THEY WORK: So assuming you knew they treat you the wrong way all the time, why spend money on them again, and DRM issue for Xiaomi is well known, if you are familiar with their phones, why would you be shocked to know it now?
Maybe you are just angry!! Channelize it on the Xiaomi and Flipkart social feeds and your problem has higher chance of being solved.
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I have posted it there and even a bug report please see before posting. The problem is I am getting no reply and Flipkart is delaying the return request.
shailendra1993 said:
The only phone I have ever heard that the DRM was changed is OP5 others had to stick with whatever version they got. Apart from that the certificate change requires physical connection with an authenticated computer i.e. the company's computer that means about 7-10 days for those who live outside cities like Mumbai and Delhi and since very few (or none of) Xiaomi phones in India has L1 Widevine support all the legal hassles and paperwork will be so tedious that they will either charge you for that or won't do it.
Multitouch issue is different from what you are referring, check the following bug report and video:
Bug report:http://en.miui.com/forum.php?mod=viewthread&tid=3746297
Video:https://www.youtube.com/watch?v=e5K2N6McC_s
P.S. I also have a CS degree and multiple certifications on Programming and Ethical Hacking from Lynda,Pluralsight,Udemy,etc.
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Yea I only said its possible and as no Mi devices supported it, even some huawei and zte didn't support it but only poco f1 model is being bashed for it because you all try to find cons in a product that offers at least more than its cost.
Multitouch is due to gestures implementation and it is a software issue. Sound is always fixable even if they don't(root and fix yourself). You may have gotten a bad unit but we didn't face any issues that are worth so much hate.
Thread closed at OP request