STF-L09 8.0.0.378(C432)
I have the STF-L09 model of Honor 9 and I noticed there are some apps not working for me, and I don't know why.
I think it's a specific feature bug or issue, something to do with camera access that just freeze the apps.
I only notice it in two apps: Google Arts & Culture and Twitch app.
When I try to take an "Art selfie", it hangs the app and doesn't progress.
When I try to "go live" on the Twitch app, it shows the camera and instead of going live after counter goes 3..2..1... it gets stuck on 3 and doesn't progress.
Could it be EMUI 8 bug? Any idea how to fix that?
hixiv said:
STF-L09 8.0.0.378(C432)
I have the STF-L09 model of Honor 9 and I noticed there are some apps not working for me, and I don't know why.
I think it's a specific feature bug or issue, something to do with camera access that just freeze the apps.
I only notice it in two apps: Google Arts & Culture and Twitch app.
When I try to take an "Art selfie", it hangs the app and doesn't progress.
When I try to "go live" on the Twitch app, it shows the camera and instead of going live after counter goes 3..2..1... it gets stuck on 3 and doesn't progress.
Could it be EMUI 8 bug? Any idea how to fix that?
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I would prefer doing "clear app cache" and if it down't work then do a factory reset. Sometimes previously cached apps work properly after a firmware-upgrade.
peper0ni said:
I would prefer doing "clear app cache" and if it down't work then do a factory reset. Sometimes previously cached apps work properly after a firmware-upgrade.
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I just bought this phone and it was factory reset. Tried a few times since as well.
Another app I noticed not working properly is Google Photos. Can't edit any video, either stabilize or just cut, it errors out.
Can you try on your phone if you have the same one?
Since factory reset didn't fix the issue, I think you'll have to wait for an update.
Related
I have this issue. If those app are greenified, they crash when i open.
Have the same issue 65 views zero answers...
jenaplisken said:
I have this issue. If those app are greenified, they crash when i open.
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azamet90 said:
Have the same issue 65 views zero answers...
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Two apps I regularly Greenify on a half dozen different devices running rooted ROMs representing Android 5.1-7.1. No issues to date. Obviously there is a common thread that most Greenify users don't encounter.
Same issue on randomly changing apps any solutions?
I have a mate 10. Periodically since purchase random apps will crash as soon as they are opened rendering them unusable. So far it's happened to google maps, messages, dialler, drupe, calendar and currently google wifi. I'm using an unmodified, standard rom. I've updated, cleared cache, uninstalled apps, soft reset and factory reset with no resolution. As randomly as they start to crash, they stop, could be a day or a month. I see others complaining of similar issues. Has anyone come across a cause or a fix?
kirst3n said:
I have a mate 10. Periodically since purchase random apps will crash as soon as they are opened rendering them unusable. So far it's happened to google maps, messages, dialler, drupe, calendar and currently google wifi. I'm using an unmodified, standard rom. I've updated, cleared cache, uninstalled apps, soft reset and factory reset with no resolution. As randomly as they start to crash, they stop, could be a day or a month. I see others complaining of similar issues. Has anyone come across a cause or a fix?
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Click to collapse
This concern is best addressed in your device forum (unrelated to Greenify).
https://forum.xda-developers.com/mate-10
The latest update of Google Photos and Swift Keyboard apps simply no longer works on my device. The apps don't even appear on screen (open) at all. This only with the updated versions of these apps. I press the app icon and it flashes but fails to open and display the app. I've done all the reset/rewind/remove and install again/clear cache bla bla bla but nothing works.
The only way the Google photo app works is if I "delete it" (of course Photos is a system app so I can't actually remove it but return it back to factory version of the app... Then it works. but then it demands to be updated. Which is a problem and a bad thing to do (it means I am forced to keep an app old-dated since that Huawei can't allow me to use the latest (safest) version. As soon as I update the factory version to the latest version the problem returns. The other app that refuses to open (Swift Keyboards) cannot even be reverted back to factory version. So I am simply unable to use that app at all (in any version) and I am simply forced to use other keyboard apps.
This problem has never ever happened to me before. Now all of a sudden 2 apps don't even open?
What on earth is going on? Why are the latest updates of (at least these two) apps incompatible with the device?
Long story short, I'm stuck with apps that I neither can open/use, nor can remove.
That is extremely bad and annoying.
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I have faced this lag issue 2 weeks after June Security update .Facebook scrolling is lagging and freez for one second every time i try to scroll or changing pages and the system settings also have delay when try to enter them .i tried everything even factory reset my device and it didnt help.??. and idea please
heider.raheem said:
I have faced this lag issue 2 weeks after July Security update .Facebook scrolling is lagging and freez for one second every time i try to scroll or changing pages and the system settings also have delay when try to enter them .i tried everything even factory reset my device and it didnt help.??. and idea please
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Click to collapse
Facebook bug, will probably be fixed when Facebook update their app.
Sent from my [device_name] using XDA-Developers Legacy app
I searched for anyone having this issue like me and didn't find one..hope its not my device problem
heider.raheem said:
I searched for anyone having this issue like me and didn't find one..hope its not my device problem
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I've ran into issues like this before, sometimes one or more of the suggestions below have helped. Also you will want to report the issue to facebook.
*Try clearing the cache and data for the facebook app (you will have to login again) and see if that helps.
*Uninstall the facebook app (or app updates), power off the phone, power it back on and reinstall the updates.
*If you have a lot of apps that are always running in the background try putting them to sleep to increase the available system resources/ram for facebook and see if that helps.
*Use the app on wifi instead of mobile and see if that helps, sometimes a hiccup in the data transmission or congested connection (mobile and/or wifi) might cause an issue.
I'm having same issues. I'm on Galaxy s9 plus and Facebook will freeze when scrolling for a few seconds everytime i keep scrolling up and down. I'm glad to hear that it's not only me having this issue. I had to block the Facebook update using Package Disabler and install an older version of Facebook and it works fine. Definitely need to fix the issue though.
scottusa2008 said:
I've ran into issues like this before, sometimes one or more of the suggestions below have helped. Also you will want to report the issue to facebook.
*Try clearing the cache and data for the facebook app (you will have to login again) and see if that helps.
*Uninstall the facebook app (or app updates), power off the phone, power it back on and reinstall the updates.
*If you have a lot of apps that are always running in the background try putting them to sleep to increase the available system resources/ram for facebook and see if that helps.
*Use the app on wifi instead of mobile and see if that helps, sometimes a hiccup in the data transmission or congested connection (mobile and/or wifi) might cause an issue.
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Thank you very much for your help..
I did everything you mentioned befor trying to post the problem and finally i factory reset the device and no solution..
The problem now solved by itself without doing anything ...
I figured out that its just Facebook app updates issue that did this
Hope this can help anyone who face this issue again
Hi there. Please, could you guys help me with my camera app trouble? I've got Huawei Mate 9 Pro with latest updated Android 9 (EMUI 9.1, details below) and I use original Huawei camera app. I like this phone and everything worked just fine, till now... Two weeks ago I tried tu use my camera app and I couldn't. I didn't install any new 3rd party app lately. When I press the camera app button camera starts with black screen and error message "Camera Error - camera was disabled because of safety reasons" and then it shutdowns. I also get error messages in all other apps that use camera - Whatsapp says "Unable to start camera, restart your phone", Messenger says "We're sorry, camera doesn't work. It may be necessary to close other apps that are using camera", and so on... Like I said - I didn't install any other app lately, so everything is like it was.
What's interesting - I tried to run my phone in Repair mode and there camera app works fine, everything is ok. But when I switch to my account and phone profile it doesn't work.
I tried to stop camera app, clear the cache and data. Tried to wipe phone cache and reset apps permissions. I checked all camera app permissions - everything is ok. I called the Huawei consumer help center and they didn't know how to help me, just said I need to run factory reset. So, frustrated, I made a factory reset with backup. After reset and restoring backup of all apps and data, and security update of phone - the camera app worked again! I could make pictures and movies... for one day. After night I tried to run camera app again, and there's the error again. Now I'm helpless... Please, help me. What could be the reason of this error?
My guess is that some other app uses camera app or it was disabled (locked / banned) by Google Account or something? Why? Could it be blocked for "safety reasons" because of some specific photo?
Huawei Mate 9 Pro
Android 9
EMUI 9.1
Compilation 9.1.0.254(C432E7R1P6patch03)
Camera app version 9.1.0.333
Up. Anyone could help me? Problem still exists...
Did you manage to find a solution ?
edit : found out what was causing mine, sensors were set to off in an app, forgot to turn back on. works agein
Hello all, for quite some time now I had some issues with the camera that I didn't care about but it's getting more and more frustrating. Maybe some of you had this issues and found a fix that can help me also...
Around the time that I got the android 10 update in January, each time I try to take a photo, the first photo since I open the camera app, the app freezes for some seconds and it disconnects my watch from the phone... I thought it might be a Samsung issue since I use the Galaxy watch plugin to connect the watch to the phone. Later on I discovered that the camera app actually disconnects all bluetooth devices when it takes the first picture, I had my wf-1000xm3 connected to my phone and listening to some music and tried to take a photo... It disconnected my watch, my headphones, everything. There are times when it fails to focus, the app freezes and it crashes afterwards...
The second issue is with the video recording. I don't usually do a lot of video recordings with the camera app(did some with the cinealta app with no issues) so I didn't notice this until yesterday. When I try to record a video 9 times out of 10 the app freezes and crashes.
I reseted the app, erased the data, don't know what to do more.
Any thoughts?
Xperia 1 - Android 10 (55.1.A.3.49)
cynk42 said:
Hello all, for quite some time now I had some issues with the camera that I didn't care about but it's getting more and more frustrating. Maybe some of you had this issues and found a fix that can help me also...
Around the time that I got the android 10 update in January, each time I try to take a photo, the first photo since I open the camera app, the app freezes for some seconds and it disconnects my watch from the phone... I thought it might be a Samsung issue since I use the Galaxy watch plugin to connect the watch to the phone. Later on I discovered that the camera app actually disconnects all bluetooth devices when it takes the first picture, I had my wf-1000xm3 connected to my phone and listening to some music and tried to take a photo... It disconnected my watch, my headphones, everything. There are times when it fails to focus, the app freezes and it crashes afterwards...
The second issue is with the video recording. I don't usually do a lot of video recordings with the camera app(did some with the cinealta app with no issues) so I didn't notice this until yesterday. When I try to record a video 9 times out of 10 the app freezes and crashes.
I reseted the app, erased the data, don't know what to do more.
Any thoughts?
Xperia 1 - Android 10 (55.1.A.3.49)
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Click to collapse
personally with each update I make a new reinstallation which allows like on any devices to limit a lot of problems and the update in January allowed me to solve the camera problems. I can only advise you to reinstall the software with Xperia companion or new Flasher but not from the settings of the smartphone which is a completely different method
doungmli said:
personally with each update I make a new reinstallation which allows like on any devices to limit a lot of problems and the update in January allowed me to solve the camera problems. I can only advise you to reinstall the software with Xperia companion or new Flasher but not from the settings of the smartphone which is a completely different method
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Thanks for the reply, I will try to reinstall the software via the Xperia Companion, will have to get home for that... I use linux for most of the time.
If for every update I have to manually do this via some software on a computer I feel like I traveled back in time 15 years, I will gladly dispose of this phone...
cynk42 said:
Thanks for the reply, I will try to reinstall the software via the Xperia Companion, will have to get home for that... I use linux for most of the time.
If for every update I have to manually do this via some software on a computer I feel like I traveled back in time 15 years, I will gladly dispose of this phone...
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it is not necessary to do it all the time for example in the case of small security updates. But when migrating to a major version or large patches it is preferable. For example for my pc for big updates I always do it from an iso it prevents a problem from growing in case there are corrupt system files
doungmli said:
it is not necessary to do it all the time for example in the case of small security updates. But when migrating to a major version or large patches it is preferable. For example for my pc for big updates I always do it from an iso it prevents a problem from growing in case there are corrupt system files
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Click to collapse
Ok, I've installed Xperia Companion on macOS, I have the option to software repair but it says that it completely resets my device. The backup option is disabled since 2019 and the only backup that I can do is to manually copy all the files from the phone to the computer....
If I get this right is that there is no way of completely back-up the phone? Settings, alarms, apps etc.? Is there a way to do this?
I don't want to start putting everything back manually.
cynk42 said:
Ok, I've installed Xperia Companion on macOS, I have the option to software repair but it says that it completely resets my device. The backup option is disabled since 2019 and the only backup that I can do is to manually copy all the files from the phone to the computer....
If I get this right is that there is no way of completely back-up the phone? Settings, alarms, apps etc.? Is there a way to do this?
I don't want to start putting everything back manually.
Click to expand...
Click to collapse
I have never encountered problems with everything given parameters (wifi Key, screen, alarms ...) are saved, SMS, contact, calls, same for applications but it supports Google backup all applications do are not compatible. Same for the passwords and identifiers of the applications but you must have accepted the popup google lock when it appeared for the first time. To see if there is a backup look in settings> system> backup. after the restoring of the data obviously depends on the speed of your internet connection. By cons, all that is banking applications do not have backup (a security issue)
Google synchronisation can save a lot of your parameters, message, app and some app settings. I did a manual synchro on the google account just to be sure before doing a factory reset, also be sure to save your launcher settings if you have a custom one (forgot about this one and got a back up from july -_-). Check if your messaging apps need a manual backup or if it can be done via Clouds. Of course, you can't be sure everything will be the same.
You need to manually save your media of course, photo, video and documents, if they are not uploaded on some clouds.
My Camera app is laggy and its getting more annoying by the day :|. I have tried to clear cache of app and also cleared storage with no luck. My next course of action is to do a factory reset but I don't want to do that if this will not solve the issue. Anyone with a factory reset and solved camera issues? Running Customized NOBA and 55.1.A.3.149-R5B.
Is NOBA a custom rom? Maybe that's what mess up with your stock app?
NOBA is stock Norway firmware
Ho, ok. So maybe a factory reset can be the solution. Otherwise, try to reach the support. But they will probably ask to try a factory reset first.