Galaxy s9+ lag in Facebook app after last Security update - Samsung Galaxy S9+ Questions & Answers

I have faced this lag issue 2 weeks after June Security update .Facebook scrolling is lagging and freez for one second every time i try to scroll or changing pages and the system settings also have delay when try to enter them .i tried everything even factory reset my device and it didnt help.??. and idea please

heider.raheem said:
I have faced this lag issue 2 weeks after July Security update .Facebook scrolling is lagging and freez for one second every time i try to scroll or changing pages and the system settings also have delay when try to enter them .i tried everything even factory reset my device and it didnt help.??. and idea please
Click to expand...
Click to collapse
Facebook bug, will probably be fixed when Facebook update their app.
Sent from my [device_name] using XDA-Developers Legacy app

I searched for anyone having this issue like me and didn't find one..hope its not my device problem

heider.raheem said:
I searched for anyone having this issue like me and didn't find one..hope its not my device problem
Click to expand...
Click to collapse
I've ran into issues like this before, sometimes one or more of the suggestions below have helped. Also you will want to report the issue to facebook.
*Try clearing the cache and data for the facebook app (you will have to login again) and see if that helps.
*Uninstall the facebook app (or app updates), power off the phone, power it back on and reinstall the updates.
*If you have a lot of apps that are always running in the background try putting them to sleep to increase the available system resources/ram for facebook and see if that helps.
*Use the app on wifi instead of mobile and see if that helps, sometimes a hiccup in the data transmission or congested connection (mobile and/or wifi) might cause an issue.

I'm having same issues. I'm on Galaxy s9 plus and Facebook will freeze when scrolling for a few seconds everytime i keep scrolling up and down. I'm glad to hear that it's not only me having this issue. I had to block the Facebook update using Package Disabler and install an older version of Facebook and it works fine. Definitely need to fix the issue though.

scottusa2008 said:
I've ran into issues like this before, sometimes one or more of the suggestions below have helped. Also you will want to report the issue to facebook.
*Try clearing the cache and data for the facebook app (you will have to login again) and see if that helps.
*Uninstall the facebook app (or app updates), power off the phone, power it back on and reinstall the updates.
*If you have a lot of apps that are always running in the background try putting them to sleep to increase the available system resources/ram for facebook and see if that helps.
*Use the app on wifi instead of mobile and see if that helps, sometimes a hiccup in the data transmission or congested connection (mobile and/or wifi) might cause an issue.
Click to expand...
Click to collapse
Thank you very much for your help..
I did everything you mentioned befor trying to post the problem and finally i factory reset the device and no solution..
The problem now solved by itself without doing anything ...
I figured out that its just Facebook app updates issue that did this
Hope this can help anyone who face this issue again

Related

Google maps and youtube crash

I have this issue. If those app are greenified, they crash when i open.
Have the same issue 65 views zero answers...
jenaplisken said:
I have this issue. If those app are greenified, they crash when i open.
Click to expand...
Click to collapse
azamet90 said:
Have the same issue 65 views zero answers...
Click to expand...
Click to collapse
Two apps I regularly Greenify on a half dozen different devices running rooted ROMs representing Android 5.1-7.1. No issues to date. Obviously there is a common thread that most Greenify users don't encounter.
Same issue on randomly changing apps any solutions?
I have a mate 10. Periodically since purchase random apps will crash as soon as they are opened rendering them unusable. So far it's happened to google maps, messages, dialler, drupe, calendar and currently google wifi. I'm using an unmodified, standard rom. I've updated, cleared cache, uninstalled apps, soft reset and factory reset with no resolution. As randomly as they start to crash, they stop, could be a day or a month. I see others complaining of similar issues. Has anyone come across a cause or a fix?
kirst3n said:
I have a mate 10. Periodically since purchase random apps will crash as soon as they are opened rendering them unusable. So far it's happened to google maps, messages, dialler, drupe, calendar and currently google wifi. I'm using an unmodified, standard rom. I've updated, cleared cache, uninstalled apps, soft reset and factory reset with no resolution. As randomly as they start to crash, they stop, could be a day or a month. I see others complaining of similar issues. Has anyone come across a cause or a fix?
Click to expand...
Click to collapse
This concern is best addressed in your device forum (unrelated to Greenify).
https://forum.xda-developers.com/mate-10

Not responding and restarting

Hi,
My Xperia Z ultra was working fine until 3 hours ago. There were few updates from googleplay, authorised, left in charge, came back 2 hours ago and it has been freezing , shutting and restarting continuously, it freezes the UI , xperia home app and evertything else.
I use it for business and it doing my head.
thank you for your help.
Ok that is weird. My friend just asked me regarding her Xperia Z Ultra. It has the same symptoms as the one you described, and it also happened since 1-2 days ago, when she left the phone on charge, and it updates some applications on google play. I already tried uninstalling some apps to no avail. Removing the SD card lets you navigate your phone longer, but when you try to launch ANY apps (including the option to factory reset your phone) it will immediately freeze, and restart. I might try installing custom ROM in this thing...
Solved
Hi, being for business and out of desperation I have hard reset it. It wasn't easy as it would freeze before I could press the relevant button. What I have done is let the phablet battery die, recharge it completely on off mode, turn it on, follow the link for the reset option, and it worked! It took another 3/4 hours to reinstall everything but so far so good, I hope it helps
got same problem within 2 days,i have two xperia and always hang & restart...any solution ??
Another instance...
I updated 48 apps today on the Google Play Store (i've disabled auto update) and i'm now in a bootloop as well...
I guess it's on of the Sony or Google apps that had an update that would cause this?
I think the issue is related to Xperia Home, will switch to default launcher and check.
Got same problem. Short story: did the factory reset, issue slowed down a bit but still present, now I'm downloading the same stock rom via flash tool and after flashing see if the problem stopped...
same Problem to me. did the factory reset by companion and it worked for two days, no started again with the restart loop and freezing continously... any Infos from Sony...?
I just called the Xperia Support. It is just a Facebook problem. Simply deinstall Facebook app and your mobile will work again without any problems. Facebook has been informed about the issue. when the problem will be solved by Facebook is unknown...
I have C6833 and same symptoms. When I check Sony Diagnoistics app it shows Instagram caused system freeze/crash.
Instagram freezes mobile and then it restarts. Something like overheat protection inside forcing a restart after app freeze.
Also Facebook app crashed when you just start and flashes multiple times.
Those two apps updated by Facebook and I believe some compatibility issue.
Found older version of Facebook from apkmirror and installed.
Now Facebook & Instagram not crashing, mobile not restarting.
JFYI version from June 14th.
http://www.apkmirror.com/apk/facebook-2/facebook/facebook-128-0-0-26-68-release/
CroPunisher said:
Got same problem. Short story: did the factory reset, issue slowed down a bit but still present, now I'm downloading the same stock rom via flash tool and after flashing see if the problem stopped...
Click to expand...
Click to collapse
Update: I flashed the same stock rom with flashtool and everything is ok now.... It looks like the rom corrupted somehow and the factory reset didn't helped completely...
I also noticed it is caused by the latest Facebook update. Just check the latest reviews now on the play store...
Removed Facebook app (luckily also not part of ROM). Phone now stable and 24/7/365 50% CPU usage dropped to around 20%. The last Facebook update is very bad... Not going to use it anymore on my Ultra... Facebook is now blacklisted for my Z.
Second update: facebook worked for 2 days and again stopped working, messenger constantly showing one unread message which I opened 100 times, but the number notification on icon is still present. Also sometimes a random app freezes, phone looses touch and reboots after some time... Looks like something in hardware is slowly diying...
Solved
As some of you guys found out the culprit is the latest update from FB. After uninstalled it everything is fine .
Thank you for your input.

Facebook messenger issues

Hey ever body I'm not sure if anyone else is having the problems I'm having with Facebook messenger but I've tried clearing the cache memory, uninstalling re-installing and nothing helps I actually have the same problem with my PC . When I go to send a message it has taken as much as an hour to send sometimes it doesn't send at all and I've googled my butt off to no avail. I'm hoping someone here has an answer as to how to fix it my S8 is still on 7.0 and it's a Sprint phone if you have any ideas you can either post them here or email me at [email protected] admins sorry if I'm putting in the wrong section
Thanks in advance,
Harry
white00gt said:
Hey ever body I'm not sure if anyone else is having the problems I'm having with Facebook messenger but I've tried clearing the cache memory, uninstalling re-installing and nothing helps I actually have the same problem with my PC . When I go to send a message it has taken as much as an hour to send sometimes it doesn't send at all and I've googled my butt off to no avail. I'm hoping someone here has an answer as to how to fix it my S8 is still on 7.0 and it's a Sprint phone if you have any ideas you can either post them here or email me at [email protected] admins sorry if I'm putting in the wrong section
Thanks in advance,
Harry
Click to expand...
Click to collapse
I have no issues with FB messenger on my T-Mobile S8+, when I send one I get a response within minutes if not sooner. I'm wondering if you have another app on your phone that is causing issues with FB messenger app, not sure what it might be though.
white00gt said:
Hey ever body I'm not sure if anyone else is having the problems I'm having with Facebook messenger but I've tried clearing the cache memory, uninstalling re-installing and nothing helps I actually have the same problem with my PC . When I go to send a message it has taken as much as an hour to send sometimes it doesn't send at all and I've googled my butt off to no avail. I'm hoping someone here has an answer as to how to fix it my S8 is still on 7.0 and it's a Sprint phone if you have any ideas you can either post them here or email me at [email protected] admins sorry if I'm putting in the wrong section
Thanks in advance,
Harry
Click to expand...
Click to collapse
Try these
1st
Settings: Applications: 3 Dots in right corner: Special Access: Optimize Battery Usage: Change view to all apps: Then turn off anything Facebook related.
2nd
Remove accounts and re-sign in
3rd
Verify Sync is enabled and data isn't restricted for those apps
4th
Make sure data saver isn't enabled within Facebook or Messenger app settings
There could be a ton of reasons for this though. If non of the above resolves then most likely it's either carrier data/service related or FB servers. If none of this resolves and it continues much longer I'd suggest opening a support ticket with Facebook as they could get a better idea of what is causing the delay.
O and having multiple active locations signed in can cause you to miss out on notifications and even have delays in sending/receiving messages.
ggrant3876 said:
I have no issues with FB messenger on my T-Mobile S8+, when I send one I get a response within minutes if not sooner. I'm wondering if you have another app on your phone that is causing issues with FB messenger app, not sure what it might be though.
Click to expand...
Click to collapse
I closed out every app I've installed and the problem is still there
i use both facebook lite and messenger lite both work perfectly on the s8+ , not as pretty but saving on facebook alone 200mb is great
white00gt said:
I closed out every app I've installed and the problem is still there
Click to expand...
Click to collapse
Closing apps isn't a problem nor would cache/data. It would be settings related, account related, or some mixture of both.
FB says to first try removing accounts, wipe data/cache, remove apps (FB & Messenger), then start over. The article was done back in KitKat days but that is the best way to start in narrowing down the "why" aspect.
The article that follows that points to VPN and ad blocking as a potential culprit but I would think that's unlikely in your case.
FB services app including update manager came preinstalled on S7/S7 Edge in which I once had your same issue for a week but using package disabler I wiped those, uninstalled app (FB & Messenger), rebooted, followed by installing again. Fixed the issue and until now hadn't thought of it.
Ser0mancerXXIV said:
Closing apps isn't a problem nor would cache/data. It would be settings related, account related, or some mixture of both.
FB says to first try removing accounts, wipe data/cache, remove apps (FB & Messenger), then start over. The article was done back in KitKat days but that is the best way to start in narrowing down the "why" aspect.
The article that follows that points to VPN and ad blocking as a potential culprit but I would think that's unlikely in your case.
FB services app including update manager came preinstalled on S7/S7 Edge in which I once had your same issue for a week but using package disabler I wiped those, uninstalled app (FB & Messenger), rebooted, followed by installing again. Fixed the issue and until now hadn't thought of it.
Click to expand...
Click to collapse
Tried everything couldn't uninstall Facebook, Facebook manager or messenger, I even used the app you suggested it couldn't remove it so don't know where to go from here
white00gt said:
Tried everything couldn't uninstall Facebook, Facebook manager or messenger, I even used the app you suggested it couldn't remove it so don't know where to go from here
Click to expand...
Click to collapse
I used app to wipe data on them all and only uninstalled Facebook and Messenger the normal way. Have you changed the battery optimization settings like mentioned in my post a few back? Also account removal is an important step.
Ser0mancerXXIV said:
Closing apps isn't a problem nor would cache/data. It would be settings related, account related, or some mixture of both.
FB says to first try removing accounts, wipe data/cache, remove apps (FB & Messenger), then start over. The article was done back in KitKat days but that is the best way to start in narrowing down the "why" aspect.
The article that follows that points to VPN and ad blocking as a potential culprit but I would think that's unlikely in your case.
FB services app including update manager came preinstalled on S7/S7 Edge in which I once had your same issue for a week but using package disabler I wiped those, uninstalled app (FB & Messenger), rebooted, followed by installing again. Fixed the issue and until now hadn't thought of it.
Click to expand...
Click to collapse
Ser0mancerXXIV said:
I used app to wipe data on them all and only uninstalled Facebook and Messenger the normal way. Have you changed the battery optimization settings like mentioned in my post a few back? Also account removal is an important step.
Click to expand...
Click to collapse
I just couldn't get to remove my account cause when I go to remove it the normal way it just gives me the option to shut it off or to remove updates, thanks for the reply
white00gt said:
I just couldn't get to remove my account cause when I go to remove it the normal way it just gives me the option to shut it off or to remove updates, thanks for the reply
Click to expand...
Click to collapse
So you are unable to remove Facebook or Messenger accounts?
Settings:Cloud and accounts:Accounts:Facebook:3dot in top right corner:Remove.
Did you try the lite version of the messenger?
(white logo, playstore)
Secceron said:
Did you try the lite version of the messenger?
(white logo, playstore)
Click to expand...
Click to collapse
Not yet but I will
white00gt said:
Not yet but I will
Click to expand...
Click to collapse
Light version works perfectly no delays or freezing at all

EMUI 9.1 update - all notifications late or not appearing

I know this is a topic existing over internet, I've googled it extensively, but up to now I haven't found a solution.
I've got a non-pro Mate 10, the Chinese version AL-00, rebranded to International/Global ALP L-29.
Approximately two to three weeks ago I got an update from 9 to EMUI 9.1, and maybe a week later, another update as a security patch. The current version of the software is 9.1.0301 (C636E2R1P12).
After the system update, I normally updated all the apps that needed updating and cleaned the phone's cache from bootloader. And although now I once again receive notifications from Google play when an app needs updating (I stopped receiving those a while back for an unknown reason), I stopped receiving notifications for virtually any messaging service or social network, including Gmail app.
To be more specific, when using Gmail, Facebook Messenger, Viber, Whatsapp LinkedIn or some other, I do not get notified of new messages/posts/emails whatever, UNLESS I am using the phone at that particular moment, or unless I am using that specific app at that moment. That also applies for my bank's custom app which should normally notify me instantly as soon as some expense occurs on my card. A few times it even happened that I would receive and reply to a FB message, close the app and like an hour later would receive a notification that that specific person messaged me.
This only started happening after that last update.
I tried turning off battery optimization for each and every single of those apps, I tried switching App launch to manual. It literally makes no difference. Force stopping and cleaning the cache of the apps doesn't help as well.
While I could live with it when it comes to FB or LinkedIn, I cant have Gmail or FB Messenger holding my messages for so long without notifying me. I need them for my work and sometimes time is of the utmost essence.
Any help or advice would be greatly appreciated
EDIT: I just noticed that I'm having same problems with Google Keep app when using reminders
Please, guys, help!
neverone said:
I know this is a topic existing over internet, I've googled it extensively, but up to now I haven't found a solution.
I've got a non-pro Mate 10, the Chinese version AL-00, rebranded to International/Global ALP L-29.
Approximately two to three weeks ago I got an update from 9 to EMUI 9.1, and maybe a week later, another update as a security patch. The current version of the software is 9.1.0301 (C636E2R1P12).
After the system update, I normally updated all the apps that needed updating and cleaned the phone's cache from bootloader. And although now I once again receive notifications from Google play when an app needs updating (I stopped receiving those a while back for an unknown reason), I stopped receiving notifications for virtually any messaging service or social network, including Gmail app.
To be more specific, when using Gmail, Facebook Messenger, Viber, Whatsapp LinkedIn or some other, I do not get notified of new messages/posts/emails whatever, UNLESS I am using the phone at that particular moment, or unless I am using that specific app at that moment. That also applies for my bank's custom app which should normally notify me instantly as soon as some expense occurs on my card. A few times it even happened that I would receive and reply to a FB message, close the app and like an hour later would receive a notification that that specific person messaged me.
This only started happening after that last update.
I tried turning off battery optimization for each and every single of those apps, I tried switching App launch to manual. It literally makes no difference. Force stopping and cleaning the cache of the apps doesn't help as well.
While I could live with it when it comes to FB or LinkedIn, I cant have Gmail or FB Messenger holding my messages for so long without notifying me. I need them for my work and sometimes time is of the utmost essence.
Any help or advice would be greatly appreciated
EDIT: I just noticed that I'm having same problems with Google Keep app when using reminders
Please, guys, help!
Click to expand...
Click to collapse
I've the same updates like yours but mine has no problem
Sent from my BLA-L29 using Tapatalk
yap.rony said:
I've the same updates like yours but mine has no problem
Click to expand...
Click to collapse
Did you make a full system reset afterwards?
neverone said:
Did you make a full system reset afterwards?
Click to expand...
Click to collapse
Do you have root? Try freezing powergenie app, it should allow the notifications to come on time. The only issue is there might be a "slight" battery drain from more apps allowed to run in background. That was a dirty fix that worked even in emui 8/9 and peps seemed to have no issues even after the mod.
Since emui 9.1 introduces erofs file system, you'll have to either freeze the app in question everytime you reboot or create magisk module that during boot replaces contents of /system/app/HwPowerGenieEngine3 with empy folder - I'm not sure how removing odex files affects the thermals so I suggest just removing apk file and keeping everything else from the original directory intact if the temps and phone performance behave odly after doing this.
Feel free to give it a try, but I don't think it's actually worth doing it. The old forum post suggesting this mod actually overlooked the importance of power genie when it comes to temps + performance regulations across the board. Without it the temps will rise, phone won't supercharge and the performance will dip.
I'm actually playing around with this rn, trying to remove thermal limits on per app basis, if I come across anything I'll let ya know. Good luck
Have you made test on both mobile network and on WLAN? And what provider do you use with this phone? I see OP1 and VIP in your profile, probably outdated.
Rstment ^m^ said:
Do you have root?
Click to expand...
Click to collapse
Yeah, thanks, and I can see that you really wanted to help but no, I never rooted this phone, so I guess that all the tips you have for me are, unfortunately, in vain
Thanks though, for trying to help!
domy_os said:
Have you made test on both mobile network and on WLAN? And what provider do you use with this phone? I see OP1 and VIP in your profile, probably outdated.
Click to expand...
Click to collapse
Yep I did, sometimes switching between WiFi and mobile network does activate the apps to check for new messages/mail, and sometimes it doesn't. I haven't noticed any clear pattern.
And it must be difference between XDA forums and the app. I swear I switched it when I bought the Mate. But I'm still on VIP/A1
@neverone, go to Settings > Battery > More battery settings and switch on the option Stay connected when device sleeps. I didn't see you mention this somewhere, I switch this on after every factory reset.
domy_os said:
@neverone, go to Settings > Battery > More battery settings and switch on the option Stay connected when device sleeps. I didn't see you mention this somewhere, I switch this on after every factory reset.
Click to expand...
Click to collapse
No I haven't, but now that I checked, it was turned on all the time. However, knowing that sometimes this actually works, I toggled it off and back on several times and restarted the phone. I'll pay closer attention during the day to see if that helped and report back here. Thanks for the suggestion.
I too have this issue in my M10Pro specially in messenger. sometimes the chat icon doesn't appear even if i have an unread message.
domy_os said:
@neverone, go to Settings > Battery > More battery settings and switch on the option Stay connected when device sleeps. I didn't see you mention this somewhere, I switch this on after every factory reset.
Click to expand...
Click to collapse
cheeze.keyk said:
I too have this issue in my M10Pro specially in messenger. sometimes the chat icon doesn't appear even if i have an unread message.
Click to expand...
Click to collapse
Here's an update: Turning off and on the "Stay connected" option did not help at all, the real proof is that i received an email notification of cheeze.keyk replying to this thread, and I only saw it when I logged in on my PC. The phone did not notify me at all.
So the problem still persists, unfortunately. I am really hoping that I won't have to make a factory reset, although it is also uncertain if that would help at all.
totally bummed. my Mate 10 Pro screen just went crazy. It now has a bright green line all across the very bottom of the screen. And the whole screen now has a faint "screen door" effect going on. just enough to be irritating. I doubt I can live with it, but I loved this phone.
jimberkas said:
totally bummed. my Mate 10 Pro screen just went crazy. It now has a bright green line all across the very bottom of the screen. And the whole screen now has a faint "screen door" effect going on. just enough to be irritating. I doubt I can live with it, but I loved this phone.
Click to expand...
Click to collapse
I'm sorry that you're experiencing such issues, but I don't see the link between your issues, and the issues we're discussing here.
agreed. wrong thread. sorry
@neverone, another idea. Have you frozen some system apps, especially Google Play Services? Or maybe disabled in battery app launch or turned on battery optimization for Google Play Services and Google Services Framework?
domy_os said:
@neverone, another idea. Have you frozen some system apps, especially Google Play Services? Or maybe disabled in battery app launch or turned on battery optimization for Google Play Services and Google Services Framework?
Click to expand...
Click to collapse
These two screenshots show show which apps I have frozen/disabled and which of the Google based apps have and don't have battery optimisation activated.
This essentially hasn't changed since I bought the phone over a year ago. Do you think I should do something with these apps or change some of their settings?
Send also the complete screenshot of Settings > Battery > App launch > Three dots > Manage manually.
Did you restrict background data maybe? Settings > Wireless & networks > Data usage > Network access > in upper drop down menu switch to Advanced network settings > Tick all apps on both installed and system apps list.
And the last question, do you use Smart Data Saver? Settings > Wireless & networks > Data usage > Smart Data Saver
domy_os said:
Send also the complete screenshot of Settings > Battery > App launch > Three dots > Manage manually.
Click to expand...
Click to collapse
Here you go, attached. Hope you'll be able to read all the apps ?
domy_os said:
Did you restrict background data maybe? Settings > Wireless & networks > Data usage > Network access > in upper drop down menu switch to Advanced network settings > Tick all apps on both installed and system apps list.
Click to expand...
Click to collapse
Nope, all processes have an unrestricted background data ?
domy_os said:
And the last question, do you use Smart Data Saver? Settings > Wireless & networks > Data usage > Smart Data Saver
Click to expand...
Click to collapse
Nope, data saver has been turned off and moreover, most of the apps seem to be ticked as an exception if it ever gets turned on
Hope that you put all checkmarks on Google Play Services and all other apps you have notifications problem.
Well as you can see, considering Google's apps, all is good.
I mean this one in Settings > Battery > App launch > Three dots > Manage manually, have a look on attachment.
So, my Email client, Google Play services, Moj Telekom, Viber and WhatsApp have set all three options: auto-launch, secondary launch and run in background. With this setup, I have no problems at all.

Having issues with Bottom Quick Settings recently, any alternative suggestions?

As the title suggests, over the past few days Bottom Quick Settings has started crashing when I restart my phone.
If I set the phone up and install BQS and then -NEVER- restart, it works, but if I restart it, after rebooting the Accessibility Service associated with BQS crashes and the app will not load.
I've been using the app for years now, and this is a very very recent issue.
I've factory reset my phone several times and tried alternating ways of setting it up, however as soon as I log into my google account, upon the next restart, BQS crashes.
I've even set Play Store to not auto-update anything before associating my account, but the issue still appears.
Any suggestions folks?
Same issue for me. I installed an earlier version, malfunctioning still occurs.
Anyone can recommend alternative apps?
lousylogic said:
Same issue for me. I installed an earlier version, malfunctioning still occurs.
Anyone can recommend alternative apps?
Click to expand...
Click to collapse
There are no alternatives, I've been searching since making the post.
It appears that an update to Android has made the app unstable, I've tried everything to fix it, nothing works. I've emailed the developer and raised a bug ticket on their site, but no response yet.

Categories

Resources