My LG V30 VS996 will occasionally get stuck in what I've called the "Lock-Screen Loop", where it'll flash the lock screen, start to load things, and then immediately put itself to sleep and do it again. It looks like I'm turning the phone on and off without unlocking it. The fingerprint scanner doesn't work, Knock-On doesn't work, volume buttons don't work, the only thing that works is restarting the phone.
I have scoured all over the internet and tried toggling every possible setting that might be related to this issue, and still I've come up with something. It's so infuriating.
There's no easy way to recreate it, but it'll happen at least once a day, sometimes more than 4 or 5 times. The circumstances to make it occur change, too. Sometimes I'll go to turn it on with the fingerprint scanner and it'll happen, sometimes it's completely off and I'm not touching it and it happens, and other times I'll be scrolling through Twitter or whatever and it'll just happen.
Has anyone else on here ever experienced this or have an easy fix? I could try factory resetting it but I'd really rather not do that; my phone wasn't receiving the 8.0 update so I had to manually put it on and I'm afraid it'll revert itself and I'll have to go through all that hassle again. (Frankly, I don't remember how I did it, but the lock screen looping started long after I did that).
Any suggestions or help would be very much appreciated
Anthracite4 said:
I could try factory resetting it but I'd really rather not do that; my phone wasn't receiving the 8.0 update so I had to manually put it on and I'm afraid it'll revert itself and I'll have to go through all that hassle again.
Click to expand...
Click to collapse
Factory resetting will not wipe out Oreo.
The same problem comes up when in Pie. It seemed that the latest security update would have fixed it, but no.
I wonder if someone has a solution, other than factory reset.
From how you have explained it, it seems ghost touches on screen, either the digitizer is damaged (a hardware problem) that can happen from heat or dropping the phone. Ghost touches can also hang the phone in a state that fingerprint scanner or volume buttons may not work because cpu is too busy processing constant ghost touches. I had this happen to me when i dropped a phone where at random times the screen would light up as if i did 'knock on', lockscreen would come on for a sec and then phone would go back to sleep and at other times the phone would behave normally. If that's the case with your phone, there is no fix for that and even factory reset will not help.
It is also possible that your phone case or a new or worn out screen protector are interfering with the normal function of digitizer by producing ghost touches. Inspect the screen, especially the curved edges, if you have a piece of debris or phone case interfering with screen. If you use a case, try not use it for a day and see if it happens. If it still happens, remove the screen protector, put the case back on and see if it still happens.
Related
I know there are hundreds of threads and articles posted about HD2s freezing with the lock screen but this issue seems different to me. My problem is that whenever I lock the phone the touch screen will freeze entirely. I thought a work around may be to install a different lock screen. After installing that I can get past the lock screen but the touch screen still is not responsive. I have no idea what to do. I already did a hard reset and it still does it. I would like to add that it is completely consistent. It happens every time without fail. In order to even use the phone I have to pull the battery and I get one use out of it before it locks and I have to pull the battery again. Does anyone have any suggestions? I would really appreciate it..
Update: I flashed the original ROM to my phone and the freezing problem still exists.. I have no idea what to do at this point.
Update 2: Narrowed down the problem to being the physical "power/end/lock" button. If I slightly press it but not fully it will go to the honeycomb style menu with all the apps. If I press it fully the screen will go out like normal but then if I restore it, the entire screen is locked up. Nothing will work after that until I pull the battery.
I've directly linked the issue with the power button. I dont know why all of a sudden the power button would have a different function. The work around I found is while the phone is locked and the screen is off I can press the green button to unlock the phone and the touch screen will then function. If I use the power button it will remain frozen. Any ideas what happened?
Hello,
I got some bad news for you, this issue is actually related to the digitizer (hardware) not software. What i would recommend is called HTC for a repair and send it in, it is covered by warranty, hopefully you have warranty.
A lot of people are having this issue, no-one yet has been able to pinpoint the cause, but here is the link a thread with similar problem:
http://forum.xda-developers.com/showthread.php?t=854165
Luckych
Thanks for the reply. I do not think I have a warranty on this phone considering I bought it privately. Ill talk to Tmo and HTC and see what I can do. Just a theory, I may be wrong. But I live in PA and its been getting below 20 here lately. I noticed today that my work around didnt work when I was outside working on my car. Then I went inside and used a blow dryer to heat up the phone and it started working again. The end button didn't function properly but I could unlock the phone with the green send button. Perhaps the cold weather is shorting out people's digitizers? I don't really know how they work so that's why i said its only a theory. I bought this phone in the spring and didnt have an issue until now when it started getting really cold.
Hello all.
I recently purchased a used streak in the UK running the 2.2 o2 update and I'm having issues with the screen.
Every time I receive a phonecall and put the phone to my head to talk the screen powers off as a result of the proximity sensor doi. Gonna its thing. After hanging up the screen becomes unresponsive. At first I couldn't even turn the screen back on using the power button. I managed to get around this by installing the nolock application. Now the screen powers on the it 90% of the time but won't respond to touch at all. The only way to make it respond is to power the device off and on again by holding the power button in.
Has anyone else had this issue or know anything about it?
I have read about people not from being able to unlock the screen but no one has the phone call issue. I have tried the screen calibration but that hasn't made any difference. Neither has carrying the phone screen side out in my pocket.
Using the supplied headset enables me to make and receive calls normally but I'd really like to solve it as this isn't always practical.
Help would be much appreciated!
ThankThanks.
Sometimes it takes a few seconds for screen to come on after a phone call but I've never had complete unresponsiveness. My recommendation would be to perform a factory reset and if that doesnt resolve anything try a different rom (stock roms can be flashed without rooting so you can always restore 319 if things dont work and need to return the streak). If things still dont get cleared up I would probably send in the streak for a new one because that's a pretty big issue.
Ok, so my girlfriend dropped her phone and cracked the screen, I ordered a new LCD/Digitizer assembly and everything seemed fine. She then realized that it had a dead line while playing Draw Something. I sent back and just received a new assembly and installed it. Ever since I installed it the screen will occasionally black out and lock up. It takes forever for screen to come back up and seems very random in how long. I try powering off and on to no avail. Once it does come back I get an error log in the notification pull down saying it just rebooted form an unexpected reboot error and I have sent this notification 3 or 4 times.
Things I have tried.
Taking apart and checking all connections as well as cleaning screen on inside and out where proximity sensor goes. I am seriously at a loss, it seems to work for a while on a fresh(actual battery pull) and work fine until it just freezes no button push except power button which shuts off screen and then never comes back except for the captivate buttons on the bottom. I have searched for answers but haven't found anyhing like before.
Thoughts?
Thanks,
Kevin
I know that feel bro.
KKellett said:
Ok, so my girlfriend dropped her phone and cracked the screen, I ordered a new LCD/Digitizer assembly and everything seemed fine. She then realized that it had a dead line while playing Draw Something. I sent back and just received a new assembly and installed it. Ever since I installed it the screen will occasionally black out and lock up. It takes forever for screen to come back up and seems very random in how long. I try powering off and on to no avail. Once it does come back I get an error log in the notification pull down saying it just rebooted form an unexpected reboot error and I have sent this notification 3 or 4 times.
Things I have tried.
Taking apart and checking all connections as well as cleaning screen on inside and out where proximity sensor goes. I am seriously at a loss, it seems to work for a while on a fresh(actual battery pull) and work fine until it just freezes no button push except power button which shuts off screen and then never comes back except for the captivate buttons on the bottom. I have searched for answers but haven't found anyhing like before.
Thoughts?
Thanks,
Kevin
Click to expand...
Click to collapse
I've actually had this exact same problem with my phone. I haven't replaced the screen but ever since the update my phone will do what hers does. It will freeze after a bit of use and I cannot do anything with it but do a simpull and then it will work again for a bit. I haven't been able to fix it. I have done factory resets, had the store reflash the software and yadda yadda yadda. I'm havinh my phone replaced now but it's frustrating not being able to figure out how to fix it when I feel like it should be fixable since it literally didn't even start until minutes after I installed the update.
It sucks.
having a problem with my touch screen. i've factory reset, wiped, and have even flashed a few different roms, i'm convinced the problem is with my phone and i'm hoping it's not broken. i turned on the touch indicator option and can see that sometimes when i wake my phone there is already input on the very center of my screen, almost where the Sense unlock ring would be. if i'm touching the edge of my screen and wake it happens a lot more often, and i was just playing with it and i'm able to make this occur by touching where the screen meets the bezel. anyone have any suggestions? it's really annoying, it'll open apps, unlock my phone, hang up calls, ect. thanks for any time in reading this and any suggestions you may have!
chrisosaur said:
having a problem with my touch screen. i've factory reset, wiped, and have even flashed a few different roms, i'm convinced the problem is with my phone and i'm hoping it's not broken. i turned on the touch indicator option and can see that sometimes when i wake my phone there is already input on the very center of my screen, almost where the Sense unlock ring would be. if i'm touching the edge of my screen and wake it happens a lot more often, and i was just playing with it and i'm able to make this occur by touching where the screen meets the bezel. anyone have any suggestions? it's really annoying, it'll open apps, unlock my phone, hang up calls, ect. thanks for any time in reading this and any suggestions you may have!
Click to expand...
Click to collapse
I had the same issue with my Samsung Gal ( the org) and ended up having to get it replaced at Verizon. But again i also had the issue on my DINC and that was just some dirt after taking it apart and cleaning everything was good to go...other then that it very well could be the screen
(UPDATE: Here is a link to a short video of my issue: https://youtu.be/YqKW3tU4Fhw)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
https://youtu.be/gAUkXLR7eQI And https://youtu.be/QstOH66pfiU.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
im afraid you need a new display brodar...
Seems to be hardware issue. You can visit the nearest service center to get it fixed for few bucks if you don't have warranty.
Yeah that's what i figured, i just needed conformation. I was able to get amazon to take the return even though I was out of the return period. So at least ill be able to get a refund. Ill just pay the extra for a new one this time haha.
One question : Do u have over heat problem with ur phone ?? If u feel ur phone is more than work from the back dont replace . U'll damage the new screen also . Some ppl erported over heat cpu issue with honor ! ;.
KobaltPanther said:
(UPDATE: Here is a link to a short video of my issue:
)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
And
.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
Click to expand...
Click to collapse
Try moving to stock once , if it fixed stick to it for few days . 99% of possible cases for hardware issue .
So better request for a replacement from huawei . but don't mention them that u bought it used . tell them u bought it new