I was gaming with my headphones connected and all of a sudden my mobile restarted by itself and ever since usb c type headphones not working , OTG not working and super charging not working. Mine is a one year old Mate 10 pro and hence it wont be covered in warranty, also I bought it from malasyia and mate 10 pro was not released in my country. hence the huawei guys said they could not service it in my country. Though they have released p 20 pro and mate 20 pro.
What could be the possible issue and please suggest some solutions , thanks in advance.
Clean your port.
It sounds as your port is not working. Cleaning will not help. I had the same problem and sent it for repair. Manufacture warranty was rejected due to relocked bootloader, sent it for repair using the statutory warranty (phone was at repair time only 5 months old, due to eu regulation they had to prove that it was my fault). Somehow they repaired it under manufacture warranty and they told me: it is a known manufacure fault. Mainboard and USB Board including the port were changed.
Bordo_Bereli51 said:
It sounds as your port is not working. Cleaning will not help. I had the same problem and sent it for repair. Manufacture warranty was rejected due to relocked bootloader, sent it for repair using the statutory warranty (phone was at repair time only 5 months old, due to eu regulation they had to prove that it was my fault). Somehow they repaired it under manufacture warranty and they told me: it is a known manufacure fault. Mainboard and USB Board including the port were changed.
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thanks for the reply bro.. So will it help if i change the USB board alone.?
Related
Well my usb port broke last night so i can't charge my phone.
I am still under warranty with sony i think(assuming 1 year warranty). phone bought in hong kong in September 2010. Problem i have is phone is still rooted. I cant use one click to unroot.
I have x recovery installed but no battery on my phone. Do I need to find an original Hong kong rom for sony ericcson to see the warranty has not been voided? if you get what i mean.
Thank you
I don't think that they will touch your software since it is solely a hardware issue.
Regards
E
Click on thanks if the answer was of any use
Or you can buy a usb port without SE
Well its hardware problem but when i rooted it isnt that saying i voided the warranty? to "fool sony" i havent do i need to flash to my original rom?
K9999 said:
Well my usb port broke last night so i can't charge my phone.
I am still under warranty with sony i think(assuming 1 year warranty). phone bought in hong kong in September 2010. Problem i have is phone is still rooted. I cant use one click to unroot.
I have x recovery installed but no battery on my phone. Do I need to find an original Hong kong rom for sony ericcson to see the warranty has not been voided? if you get what i mean.
Thank you
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Click to collapse
I sent mine back to T-Mobile with the same problem and mine was rooted, had xRecovery and using a custom rom and they just fixed the usb port
I didnt by mine from a big company i bought it from a small company in hong kong and im currently in ireland so i don't really know how sony works with their warranty thing should i just be on the safe side and flash a 2.1 rom onto it before sending it off?
Hi guys
A while back my phone would not connect to the computer and now it does not even charge I took it to orange and they said that it is out of Organe guarantee since I have had b=it for longer than 6 months and that I would need to send it to Sony. I called SOny and they said that I should send it to them and they will fix it for free if the fault is due ti a manufacturer fault but will chage if it is not due nto a manufacturer fault.
Does anyone know what could be wrong with the phone?? DO you thionk that this will be a manufacturer fault?
Broken USB port. Probably due to misuse, like too many connects and disconnects without being gentle removing the plug, etc, and if it is due to misuse, they will charge you the repair bill.
I have the same problem. Before sending the phone try a couple of options like
A Different Battery
A Different Charger ... PLUG + LEAD
Charge with the Phone turned off. --> Can take a couple of minutes before a a red light / screen comes on ive found out.
If all this fails then it must be a broken USB Port. Am going to be sending my off soon, as intermits and effects the volume button when plugged in . Just they that hold the phone for about 2 weeks and i need my phone
Hope you get it sorted
Just got my phone back after 3 weeks!!!! Same thing happened to me too, but was still under warranty, had to unmod my phone first tho lol
Sent from my X10i using XDA App
Orange are being retarded. Walk into a shop, request that they repair or replace it. Be firm yet polite, request manager if needed. Do it on a Saturday afternoon, busiest sales day, will not want you in front of customers, taking up sales time. Inform the manager that as the retailer your contract is with them not the manufacturer. It's his responsibility to make good on that contract, six months is an unreasonable period of time in which to develop a fault. He can get a replacement from SE but that it not your concern. The manager will know retail law, you now sound like you know what you are talking about, he'll cave, though he may need his area manager
There are common problems with both the USB port in the phone and with the included USB charging cable. Before trying to get the phone repaired you should first make sure the cable is good. The end of the cable that plugs into the phone can be easily deformed and wont properly connect (it plugs in but wont seat right so it wont charge/connect to PC) this happened to mine and I replaced it with a gigaware gold plated one that cost me $30 USD but charges my phone ~3x faster.
Sent from my X10i using XDA Premium App
thanks for the advice guys, I will just have to send it off to Sony. I really wanted to get it sorted without sending it to Sony since I have rooted the phone and added a custom rom which may cause problems since the guarantee is void if the software has been tampered with. I have tried a new battery and have tried 2 other cables with no success.
cockbeard said:
Orange are being retarded. Walk into a shop, request that they repair or replace it. Be firm yet polite, request manager if needed. Do it on a Saturday afternoon, busiest sales day, will not want you in front of customers, taking up sales time. Inform the manager that as the retailer your contract is with them not the manufacturer. It's his responsibility to make good on that contract, six months is an unreasonable period of time in which to develop a fault. He can get a replacement from SE but that it not your concern. The manager will know retail law, you now sound like you know what you are talking about, he'll cave, though he may need his area manager
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I completely agree, I work at Comet and was under the impression that the retailer always sends the product off to the manufacturer since I bought the product from the retailer and not the manufacturer.
I don't suppose anyone knows how much this could cost?
You can unroot the phone and flash the manufacturers FW back on the phone although in most cases just rooting and flashing custom ROMs doesn't void your warranty as the Android OS is google software not the phone makers.
Sent from my X10i using XDA Premium App
I had the same problem, went into local tmobile store, and they sent it off and I had it back, with a new main board and they had even replaced the screen protector for me all for free, in less than a week
I reflashed it with tmobile firmware before I sent it back btw
I was reading the Sony leaflet that you get with the X10 and it mentioned that the warranty does not cover changes in software however my problem is more of a software problem so I am hoping that this will not affect me. just hope they don't switch on the phone (after they get it working) and see a big blue piece of text saying Cyanogen with a blue line circulating around it
I cant believe Orange wont send it off for me whereas TMobile (who are more or less the same company) do send off the product off.
I am going to send it off to sony and will update this thread with the outcome as it may help other X10 users in the future
I had same charging issue but I got replacement of motherboard with new IMEI#.
Sony Ericsson gives 1 years warranty in India I was lucky... yes my phone was rooted and customized at the time when I gave it for repair.
Sent from my X10i using XDA App.
I have to wigle my chdrger alot. Afraid it will. Vreak soon
Sent from my X10i using XDA App
I got my phone back today. They fixed the problem and re-installed their own hardware. The problem is that they installed the first 2.1 software and when I try to update my phone, it says you have the latest softtware Oh well, I can still install a custom rom and the main thing is that my phone is working again
Does anyone know where to send a sony xperia x10a for repair The usb port is broken Its rooted reckon be safe to send to SE
Where you bought it?
The same thing happened to me, i just contacted the ones who sold it to me and said that it wouldnt charge, and they fixed it. (That is actually a problem with the Xperia)
So my advice is: Contact the people who sold it to you, and say it wont charge
AreRiise said:
The same thing happened to me, i just contacted the ones who sold it to me and said that it wouldnt charge, and they fixed it. (That is actually a problem with the Xperia)
So my advice is: Contact the people who sold it to you, and say it wont charge
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Hi,
I have the same problem. But when I sent back my x10 mi-December to SE, I got it back 2 weeks later without repair. The said that the usb connector is broken and it's not covered by the warranty. Now, I have contacted my vendor directly and I am waiting for their answer.
The usb problems seems very common with the x10. If the vendor won't repair the phone, I will try to take legal action against them and SE. I have already contacted a government service here in France and they told me that they should repair it.
Is there some else who managed to get his phone repaired?
I have a question.
I just broke my phone following this guide: http://forum.xda-developers.com/showthread.php?t=1702815
I followed every step in this thread, but when I want to power up my phone it doesn't do anything
No vibration, nothing. Volume+ and power button also don't work..
I think I broke my phone...
Is there any way to make my phone work again?
PLEASE HELP!!!
I think you're phone is permanently bricked . You might be able to recover it using ATF (Advance Turbo Flasher) but that requires buying special hardware and soldering it to your mainboard, and I'm pretty sure it would be expensive. If you're still under warranty, you might be able to have it replaced by Nokia.
phantomsniper773 said:
I think you're phone is permanently bricked . You might be able to recover it using ATF (Advance Turbo Flasher) but that requires buying special hardware and soldering it to your mainboard, and I'm pretty sure it would be expensive. If you're still under warranty, you might be able to have it replaced by Nokia.
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That's not good :s
I bought the phone from someone else so i think no warranty.
I have to buy a new one i'm afraid.
Thanks for your response!
bozzg86 said:
That's not good :s
I bought the phone from someone else so i think no warranty.
I have to buy a new one i'm afraid.
Thanks for your response!
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Click to collapse
Maybe it's not to late, bozzy.
You can see if you have warranty just by checking your imei number, if yes just bring it to an ncs point.
Just read this and check your emei on the bottom of the page.
http://www.nokia.com/nl-nl/support/online-repair/
Goodluck
Yeah, I think the warranty might still work. I myself bought my phone from eBay, and I sent it in for repair because the battery cover was getting loose. It hasn't arrived at Nokia's Repair Center yet, but they checked the warranty from the IMEI number and sent me a prepaid shipping label so it looks like they'll accept it.
Mine still had the Qualcomm bootloader when I sent it so I'm not sure if they'll actually repair it, but since yours doesn't boot at all, I'm guessing they'll just flash back to stock without even checking to see if you rooted it or anything. They are supposed to be getting mine on Monday, so I guess I'll post back if they refuse to repair it because the bootloader is modified or because I'm not the original owner.
It appears to be damaged, I'm not getting any charge after trying numerous different cables and chargers. I'm confident it is a hardware issue.
Yes, you can replace usb board , but not for Kate
mar.ur said:
Yes, you can replace usb board , but not for Kate
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Ah, I'm on Kate.
So just to be clear, if the USB port is broken, there is NOTHING I can do and the phone is essentially dead?
You can looking for it at aliexpress or ask your local mobile phone service . Maybe it's possible to repair .
someone find a solution?
JOAOFRS said:
someone find a solution?
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I took it to a local repair shop, asked them to repair it, returned 2 hours later and paid £15. That was 3 months ago and it's still working fine now.