Well my usb port broke last night so i can't charge my phone.
I am still under warranty with sony i think(assuming 1 year warranty). phone bought in hong kong in September 2010. Problem i have is phone is still rooted. I cant use one click to unroot.
I have x recovery installed but no battery on my phone. Do I need to find an original Hong kong rom for sony ericcson to see the warranty has not been voided? if you get what i mean.
Thank you
I don't think that they will touch your software since it is solely a hardware issue.
Regards
E
Click on thanks if the answer was of any use
Or you can buy a usb port without SE
Well its hardware problem but when i rooted it isnt that saying i voided the warranty? to "fool sony" i havent do i need to flash to my original rom?
K9999 said:
Well my usb port broke last night so i can't charge my phone.
I am still under warranty with sony i think(assuming 1 year warranty). phone bought in hong kong in September 2010. Problem i have is phone is still rooted. I cant use one click to unroot.
I have x recovery installed but no battery on my phone. Do I need to find an original Hong kong rom for sony ericcson to see the warranty has not been voided? if you get what i mean.
Thank you
Click to expand...
Click to collapse
I sent mine back to T-Mobile with the same problem and mine was rooted, had xRecovery and using a custom rom and they just fixed the usb port
I didnt by mine from a big company i bought it from a small company in hong kong and im currently in ireland so i don't really know how sony works with their warranty thing should i just be on the safe side and flash a 2.1 rom onto it before sending it off?
Related
Whats the best thing i can do, turns out my rebooting issues are ram related fault with a bad badge of boards. Changed the default.prop values to upgrade to the Nordic FW, was originally orange FW then debranded UK 026. Not sure whats best to do assuming SE wont like the fact it has the nordic 2.1 update! Never made a backup of the orange FW didnt think it would matter UK generic should be fine for them i'd imagine! dont know whats best to do, wait for the UK 2.1 generic update to come out and flash it? then send it away un rooted. Rther than try go back to 1.6
I'd wait for the 2.1 update and flash that if you can.
I had one that was doing that and it got swapped anyway.
Where are you sending it for repair? I sent my x1 with a custom Rom for repair at cpw when the screen went and they made no mention.
Sent from my X10i using Tapatalk
No idea they just said it would need to go in for repair for 5 days [and no replacement in the meantime]! dont have any other spare phones very annoying!
She also said theres a 2yr warranty with its hardware. sure the booklet said 1!
go3asy said:
She also said theres a 2yr warranty with its hardware. sure the booklet said 1!
Click to expand...
Click to collapse
Doesn't matter what the booklet says. EU-law: 2-year minimum.
Page 7:
http://ec.europa.eu/publications/booklets/move/64/index_en.htm
Also see the conditions in the logitech warranty:
http://www.logitech.com/en-us/footer/terms-of-use/&id=3101
Warranty Periods
Please note that in the European Union, any warranty period less than two years shall be increased to two years.
Click to expand...
Click to collapse
Hey,
I have a x10i which I de-branded and unlocked, dose that void my warranty?
As I keep getting the "camera not available" message am sending my phone to Sony Ericsson for repair.
Will they repair it or have I voided my warranty?
Thanks
mosh680 said:
Hey,
I have a x10i which I de-branded and unlocked, dose that void my warranty?
As I keep getting the "camera not available" message am sending my phone to Sony Ericsson for repair.
Will they repair it or have I voided my warranty?
Thanks
Click to expand...
Click to collapse
You can search and see if one of the flash versions will put your phone back to its original. There are several around. Or change the CDA back to original and do SEUS repair.
Hey
iv tried to put the CDA back to original codes, but then SEUS dse not recognise my device and it dosnt give a repair option.
I need to get it back to 1232-4291 Orange UK/Sensuous black
mosh680 said:
Hey
iv tried to put the CDA back to original codes, but then SEUS dse not recognise my device and it dosnt give a repair option.
I need to get it back to 1232-4291 Orange UK/Sensuous black
Click to expand...
Click to collapse
Thats the SI number NOT the CDA. Anyway, I uploaded the Orange UK firmware already so if you download it you can flash it straight back with flash tool:-
X10i UK Orange - http://www.multiupload.com/K1XB74M1WO
Failing that, the CDA you should be using is 1234-6152
mosh680 said:
Hey
iv tried to put the CDA back to original codes, but then SEUS dse not recognise my device and it dosnt give a repair option.
I need to get it back to 1232-4291 Orange UK/Sensuous black
Click to expand...
Click to collapse
That is SI, try using CDA 1234-6152
Hey
Thanks for all your help really appreciated
i did flash it back to the UK Orange firmware using the flash tools, however the camera still dosnt work so will have to send it back.
Once again thanks alot
I once sent my phone in for repair and it was rooted and everything! The guy just said to me that the os is open source so it wouldn't make a difference. Three days later I got a brand new x10
Hey shukla, are you on Rogers?
I'm thinking of phoning in to get my warranty on my X10 since I think I have some issues on the 3 main buttons. What was the procedure and what did they tell you to do to get the warranty replacement? Or do they repair the phones?
Tri3Dent said:
Hey shukla, are you on Rogers?
I'm thinking of phoning in to get my warranty on my X10 since I think I have some issues on the 3 main buttons. What was the procedure and what did they tell you to do to get the warranty replacement? Or do they repair the phones?
Click to expand...
Click to collapse
Yes, I'm with rogers canada.
My phone stopped charging at one point, and the usb plug didn't work so I called them. They told me to first see if there was any hardware or water damage done to the phone (I said no because there wasn't any). Then he told me to do a factory reset off my phone, which didn't solve the problem. That he told me that within 3-5 business days, I will receive a new/refurbished phone. I just had to send back my ****ed up phone. They paid for the s&h.
He did scare me though cuz he said that if there was no problems with the phone and wasted their times, or if there was visible damage or water damage, i would get charged $150.
I also told him that my phone was rooted and running another countries firmware. He told me that its fine since the OS is open source. I hope their policies didnt change
Good luck! I hope I helped
Hey Shukla,
Thanks for replying. That's weird that they said if there was nothing wrong, they would charge $150? My phone's been having dropped calls lately and I did try my friend's X10 (swapped sims) and it would drop calls on my particular phone where his didn't.
Also, how was the quality of the replacement phone? Does it seem new? Any scratches or anything?
Yeah, I didn't understand the $150 thing either. The replacement was brilliant! No scratches shiny, smelt new... It seemed brand new
Hi,
I have an x10 on contract from three mobile (uk) and after i got it, i rooted it and changed it to the generic firmware before updating to 2.1.
Last week the speaker in the top of the phone broke (really distorted and crackly) so i was going to put the original firmware back on before i sent it off...
But.. a week later, i have had another problem.. it will not turn on or charge! LED flashed red three times and would not charge at all (pc usb or wall plug). Believe this was because the battery is completely drained.. is it just a faulty battery or has the motherboard bust or charging circuit ect? (like all the stuff i read on google haha) is there any other way to fix this?
I have phoned 3 up and they said i can send it back for repair under warranty. My question is, will they notice that the firmware has been changed? (as i know that this voids the warranty?) It is NOT rooted, only the firmware is changed.
I'm worried they will notice and will not repair it ect.. :S
Many thanks
Spud
Unless they can get it to switch on I doubt they will notice, that and they send them off for repair so unless they are very clear whats supposed to be on it with the repair shop it should be okay.
3 might just send a new one If it looks to be beyond repair,
Hope this helps
Vengeance
Sent from my X10i using XDA App
spudy12 said:
Hi,
I have an x10 on contract from three mobile (uk) and after i got it, i rooted it and changed it to the generic firmware before updating to 2.1.
Last week the speaker in the top of the phone broke (really distorted and crackly) so i was going to put the original firmware back on before i sent it off...
But.. a week later, i have had another problem.. it will not turn on or charge! LED flashed red three times and would not charge at all (pc usb or wall plug).
I have phoned 3 up and they said i can send it back for repair under warranty. My question is, will they notice that the firmware has been changed? (as i know that this voids the warranty?) It is NOT rooted, only the firmware is changed.
I'm worried they will notice and will not repair it ect.. :S
Many thanks
Spud
Click to expand...
Click to collapse
To be on the safe side, I would flash the original operator firmware before shipping it off. You can find the original operator firmware here.
Does anyone know where to send a sony xperia x10a for repair The usb port is broken Its rooted reckon be safe to send to SE
Where you bought it?
The same thing happened to me, i just contacted the ones who sold it to me and said that it wouldnt charge, and they fixed it. (That is actually a problem with the Xperia)
So my advice is: Contact the people who sold it to you, and say it wont charge
AreRiise said:
The same thing happened to me, i just contacted the ones who sold it to me and said that it wouldnt charge, and they fixed it. (That is actually a problem with the Xperia)
So my advice is: Contact the people who sold it to you, and say it wont charge
Click to expand...
Click to collapse
Hi,
I have the same problem. But when I sent back my x10 mi-December to SE, I got it back 2 weeks later without repair. The said that the usb connector is broken and it's not covered by the warranty. Now, I have contacted my vendor directly and I am waiting for their answer.
The usb problems seems very common with the x10. If the vendor won't repair the phone, I will try to take legal action against them and SE. I have already contacted a government service here in France and they told me that they should repair it.
Is there some else who managed to get his phone repaired?
My phone doesn't boot up. This has been happening since the last 2 days.
The first time it happened, i updated the firmware to the new 4.1.B.0.587. The phone restarted normally after the update but the phone was very laggy. And after sometime, the same issue popped up. The phone would start up to the black screen. Again I used Update Service to do a factory reset and reinstall the new firmware. Formatted the memory card too.
Again this issue is there.
I googled for this issue, but only users who have rooted have faced this issue. Does anyone seem to know what could be the issue? :crying:
Its a rare issue. U should claim a warranty.
Sent from my Nokia 3310 using Tapatalk 2
Time to grab the collars of the Sony Service Center...
You should definitely claim for warranty... If its still under an year...
I hope you haven't unlocked your phone bootloader... As it voids warranty
Sent via Smultron
Yes.. It is still under an year.. But i bought the phone over ebay. And it was mentioned seller warranty for 1 year...!!! So, don't know if i can claim official warranty...
PREDATOR95 said:
Time to grab the collars of the Sony Service Center...
You should definitely claim for warranty... If its still under an year...
I hope you haven't unlocked your phone bootloader... As it voids warranty
Sent via Smultron
Click to expand...
Click to collapse
jits1988 said:
Yes.. It is still under an year.. But i bought the phone over ebay. And it was mentioned seller warranty for 1 year...!!! So, don't know if i can claim official warranty...
Click to expand...
Click to collapse
http://talk.sonymobile.com/community/support
Try asking here...
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