Hi,
I had the watch paired with my android phone and was using Amazfit Watch app to sync.
I have accidentally removed the saved Pace entry in bluetooth settings of my android phone. Now in the phone, i am unable to see the watch in the bluetooth devices list and hence unable to connect.
I tried rescanning the QR code entry shown in the phone but nothing worked.
Is there anything that i can try to make the watch bluetooth visible to near by devices?
Thanks,
Yuvaraj
Solved:
---------
I had to factory reset my phone and install the latest firmware.
I immediately got the pairing request in my phone and was able to pair with watch.
Thanks,
Yuvaraj
Hello there just bought an Amazfit 2 Stratos went home to pair it with my S8 Galaxy and i scanned the QR code everything was fine my phone recognized it but the watch showed me the QR again i tried 3-4 times again nothing. I went to my iPhone and paired it perfectly also updated the firmware then tried to unpair it from iPhone and test it on S8 again and still nothing happened . It scans the QR code my phone recognize the watch but on the watch screen i still see the QR screen instead of choosing left or right hand.
Thanks in advance.
Hello. Check is the watch is in the phone's BT settings, if it is there then remove and try to pair again. If it's not, try pairing with WiFi off on phone.
lfom said:
Hello. Check is the watch is in the phone's BT settings, if it is there then remove and try to pair again. If it's not, try pairing with WiFi off on phone.
Click to expand...
Click to collapse
Tried both nothing changed.
mixmasterr said:
Tried both nothing changed.
Click to expand...
Click to collapse
Are you using a custom ROM, Oreo-based? Oreo may block some permissions making pairing difficult.
lfom said:
Are you using a custom ROM, Oreo-based? Oreo may block some permissions making pairing difficult.
Click to expand...
Click to collapse
No im using a default one should i install a custom one if yes could you suggest me the best for S8 !
Thanks!
Sorry, I don't know any custom ROM for S8. But if the current one you have isn't 8.0+, then shouldn't be any problem pairing. My last 2 suggestions:
- Look for a Chinese version of Amazfit Watch app (current one is 2.4.0-CN, I think the one in APKMirror is the CN version), if your watch is the model A1609 it may pair only with CN Amazfit app;
- Try pairing with another phone with Android 7.1 or older, if it still doesn't pair then maybe there is a problem with the watch.
mixmasterr said:
Hello there just bought an Amazfit 2 Stratos went home to pair it with my S8 Galaxy and i scanned the QR code everything was fine my phone recognized it but the watch showed me the QR again i tried 3-4 times again nothing. I went to my iPhone and paired it perfectly also updated the firmware then tried to unpair it from iPhone and test it on S8 again and still nothing happened . It scans the QR code my phone recognize the watch but on the watch screen i still see the QR screen instead of choosing left or right hand.
Thanks in advance.
Click to expand...
Click to collapse
I received today my amazfit stratos (1619) and I've got exact the same problem (Samsung S8 with android 8.0.0). I think that we need to wait for the new official update which will support S8...
Just pair watch on any other phone (android 7 and below) and then log in to Amazfit App with the same account, watch should be paired. Worked for me.
Yes, this worked for some people that could not pair using Oreo:
This should work: pair the watch using your account and the other phone, then put watch in airplane mode (so it will disconnect from phone) and uninstall Amazfit app and remove watch from phone's Bluetooth settings (watch won't be unpaired, so no factory reset). Then go to your phone, make sure the watch isn't listed in Bluetooth settings, install the same app version used before, turn off airplane mode on watch and login to your account. The watch and phone should show the usual pair request with a pin code, confirm in both and they should be paired. If it doesn't happen then your phone's Bluetooth cannot see the watch for some reason... I have done this thousands times and it always worked if the phone can find the watch.
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Click to collapse
I did a 16k run around 1h15 with update 2.3.8.0 at the end it was at 40% of charge.
Comparing with the same run last week with version 2.3.7.0 at the end it was well charged, left 85%.
Run was done with a blue tooth belt.
This means 50% more drain with update 2.3.8.0, this make long run almost not possible.
I tested yesterday with BT headphones and the drop was about 14% per hour, what is kinda normal... Do you have any third party apps installed on watch? Did you reset the new "Activity Reminders" in Settings -> Common (turn both on then off again)? If yes, you may need to reset data and test: unpair and pair again but do not restore old data to watch.
Possible fix
xda-smo said:
I did a 16k run around 1h15 with update 2.3.8.0 at the end it was at 40% of charge.
Comparing with the same run last week with version 2.3.7.0 at the end it was well charged, left 85%.
Run was done with a blue tooth belt.
This means 50% more drain with update 2.3.8.0, this make long run almost not possible.
Click to expand...
Click to collapse
Hello, i had the same problem a few weeks ago after the upgrade, the fix was simple, hard reset to the smartwatch, and the problems "magically" disappeared
geek_person said:
Hello, i had the same problem a few weeks ago after the upgrade, the fix was simple, hard reset to the smartwatch, and the problems "magically" disappeared
Click to expand...
Click to collapse
Reminders where both on off.
Do not know what you mean by reset data and test.
I will try to do a factory reset and see next week, if this helps.
Thanks for the tips
xda-smo said:
Reminders where both on off.
Do not know what you mean by reset data and test.
I will try to do a factory reset and see next week, if this helps.
Thank you for the tips
Click to expand...
Click to collapse
oops, did the factory reset and could not pair the watch to the app anymore.
Did reinstall the app, still no way to pair the watch to the app.
Thanks for more help.
xda-smo said:
oops, did the factory reset and could not pair the watch to the app anymore.
Did reinstall the app, still no way to pair the watch to the app.
Thank's for more help.
Click to expand...
Click to collapse
If you cannot pair:
1. Make sure you have the latest version of Amazfit Watch app installed on phone, if you re-install it, login using the same account used in the past in order to be able to pair with watch again;
2. When you factory reset watch you must do it while it's connected to the phone or use Amazfit to unpair in order to do it properly or you may not be able to it again. If you didn't, you have to pair it with another phone or account, unpair and then pair with your phone/account;
3. It's not common with Stratos, but you may have a Bluetooth issue: if you cannot pair with another phone/account then probably it's dead.
lfom said:
If you cannot pair:
1. Make sure you have the latest version of Amazfit Watch app installed on phone, if you re-install it, login using the same account used in the past in order to be able to pair with watch again;
2. When you factory reset watch you must do it while it's connected to the phone or use Amazfit to unpair in order to do it properly or you may not be able to it again. If you didn't, you have to pair it with another phone or account, unpair and then pair with your phone/account;
3. It's not common with Strartos, but you may have a Bluetooth issue: if you cannot pair with another phone/account then probably it's dead.
Click to expand...
Click to collapse
Thanks for the tips,
Then without phone connection my watch is dead, just 3 montsh and dead, that's really bad quality.
This means better to never try a factory reset with Amazfit product.
xda-smo said:
Thank you for the tips,
Then without phone connection my watch is dead, just 3 montsh and dead, that's really bad quality.
This means better to never try a factory reset with Amazfit product.
Click to expand...
Click to collapse
Are you sure you cannot pair with another phone? While it's connected to computer, use this adb command:
Code:
adb reboot wipe
It will erase all data on watch and show the QR code again, then try to pair with another phone, making sure you have the latest version of Amazfit installed.
lfom said:
Are you sure you cannot pair with another phone? While it's connected to computer, use this adb command:
Code:
adb reboot wipe
It will erase all data on watch and show the QR code again, then try to pair with another phone, making sure you have the latest version of Amazfit installed.
Click to expand...
Click to collapse
Sounds like this command does a factory reset. Then I will be in the same state than the factory reset done by watch menu.
Unfortunately, I have the latest firmware 2.3.8.0 and this is the cause of pairing failure, may be the phone watch application does not recognize and new watch firmware.
Anyway I will try to use "adb" command later, do not have time to loose with this watch actually.
Thanks for the help.
lfom said:
I tested yesterday with BT headphones and the drop was about 14% per hour, what is kinda normal... Do you have any third party apps installed on watch? Did you reset the new "Activity Reminders" in Settings -> Common (turn both on then off again)? If yes, you may need to reset data and test: unpair and pair again but do not restore old data to watch.
Click to expand...
Click to collapse
Thanks for the tip.
One more tip that helps is, go on Amazfit Watch Application in App settings -> Weather to disable warnings and reminder.:
Bartery drain
For me battery drain seems to disappeear after I changed watchface to original one Night run . Of course all the notificaions mentioned above are off.
lfom said:
If you cannot pair:
1. Make sure you have the latest version of Amazfit Watch app installed on phone, if you re-install it, login using the same account used in the past in order to be able to pair with watch again;
2. When you factory reset watch you must do it while it's connected to the phone or use Amazfit to unpair in order to do it properly or you may not be able to it again. If you didn't, you have to pair it with another phone or account, unpair and then pair with your phone/account;
3. It's not common with Stratos, but you may have a Bluetooth issue: if you cannot pair with another phone/account then probably it's dead.
Click to expand...
Click to collapse
Thanks for the tips.
Just to add to this: when I unpaired my watch from the Amazfit app, the watch performed a factory reset directly after and after a long reboot it showed the QR code. I've successfully paired it and the app even asked to restore some data to the phone.
Now let's hope the factory reset helps against the battery drain.
xda-smo said:
Thanks for the tip.
One more tip that helps is, go on Amazfit Watch Application in App settings -> Weather to disable warnings and reminder.:
Click to expand...
Click to collapse
unpair what is on the phone, and then pair again ...
Flow said:
Thanks for the tips.
Just to add to this: when I unpaired my watch from the Amazfit app, the watch performed a factory reset directly after and after a long reboot it showed the QR code. I've successfully paired it and the app even asked to restore some data to the phone.
Now let's hope the factory reset helps against the battery drain.
Click to expand...
Click to collapse
10 days later and the battery drain has been gone since.
So a factory reset seems to solve the issue.
Also 'Rise to light up' now works again.
Hi there
I am struggling to pair the Amazfit Pace with my iphone. I scan the QR Code and get an Error Message that says I need to unpair the device from bluetooth. The problem is, it's not in the bluetooth list for me to unpair it. I tried other devices including an iPhone 5... same error issue. I reset my iPhone, I removed Amazfit App from the storage of my iPhone.
What is this error? What do I need to do? Is this an Amazfit App issue?
I cannot get past the QR Code screen to see or do anything more than drive myself crazy going to the bluetooth setting to remove the device, knowing full well, it's not in the list.
any help? Or is this a junk smart watch?
The watch is new? If yes, probably you must first update the firmware using and Android phone with Android 7.1 or older, or use a Huami tool to install at lest firmware 1.3.8. If it's not brand new, probably it was paired with another account, then you must first unpair it properly from that account...
Edit: if you haven't done it yet, restarting the watch a couple of times may help too.
Hi,
Its only been 5 days that i am using my new amazfit GTR 2 watch connected with Oneplus 7pro.
Since yesterday just this is showing on the watch (see attached file)
I just dont understand what to do..
I have tried uninstalling the app.. didnt help. Disconnecting reconnecting via Bluetooth did not help soft reset did not help. Cant hard reset the watch since its showing just this arrow..
Update starts V5.2.11.1 but when it starts it ends after saying UPDATE CANCELLED. MAKE SURE YOU ARE CONNECTED WITH THE APP.
JUST CANT UNDERSTAND WHAT TO DO
See if this thread helps.
Amazfit GTS (important not GTR) - after update boot loop
Hi i have Amazfit GTS i paired it with my Zepp app next i change some settings and app finded new update. After update the watch in "boot loop" mode. I unpair with my app and i would pair agin but the code QR is not show. I cant pair, on screen...
forum.xda-developers.com
Ali52415 said:
Hi,
Its only been 5 days that i am using my new amazfit GTR 2 watch connected with Oneplus 7pro.
Since yesterday just this is showing on the watch (see attached file)
I just dont understand what to do..
I have tried uninstalling the app.. didnt help. Disconnecting reconnecting via Bluetooth did not help soft reset did not help. Cant hard reset the watch since its showing just this arrow..
Update starts V5.2.11.1 but when it starts it ends after saying UPDATE CANCELLED. MAKE SURE YOU ARE CONNECTED WITH THE APP.
JUST CANT UNDERSTAND WHAT TO DO
Click to expand...
Click to collapse
Hi same issue with me .. please inform if u solved this prblm
Were you able to solve it?