Exchange Email - Credentials needed error - Android Q&A, Help & Troubleshooting

Hi all,
I have an LG G7 One running the stock OS with the latest March security update. Ever since the February security update I've noticed this issue.
I'll periodically get a notification saying Credentials needed. Enter credentials for (my exchange work email). I click o it and enter my username and password and I get an error that they're incorrect (they're not). I've confirmed all settings in terms of domain, server, port, and security type. This account works fine on my iPad and Windows 10 mail. I've tried removing the account from my device and adding it with no help. I've cleared cache from the Gmail app with no help. The weird part is that every now and then it's able to sync successfully. It happens at inconsistent times of the day and there seems to be no patterns in terms of being connected to a certain wifi network or being in a certain location. Does anybody have any ideas of what might be causing this or what I can try to pinpoint and eventually solve the problem?
Thanks!

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[Q] Corporate sync connection intermittent

I'm using Corporate Sync for my work email, coming from an Exchange Server (2003 I think). I can set it up, connect and sync fine for 1-5 days, then I get a connection error and the only way to resolve is to remove the account and add it back in.
Things I have tried:
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I know there are other people at my company that use Android and iOS devices and they do no have this issue, but no one else that has an Atrix.
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Thanks.

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[Q] What causes the Gmail app to leave outgoing messages stuck in the Outbox?

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[Q] Cloud contacts backup failed due to network lost!

So I tried to sync my contacts up to the verizon cloud as I usually do and has previously worked rather well. but recently i keep getting the error "Cloud contacts backup failed due to network lost!" whether i'm connected to the verizon LTE or via wifi or both. At first google was having issues sync'ing my contacts as well, but then I downloaded an app called "contacts sync fix" ran it, and google was able to update just fine. However, the verizon cloud continues to have this issue.
anyone have any solutions?
I have already tried clearing the cache, data, and force stopping the verizon cloud app multiple times to no avail.
apex25 said:
So I tried to sync my contacts up to the verizon cloud as I usually do and has previously worked rather well. but recently i keep getting the error "Cloud contacts backup failed due to network lost!" whether i'm connected to the verizon LTE or via wifi or both. At first google was having issues sync'ing my contacts as well, but then I downloaded an app called "contacts sync fix" ran it, and google was able to update just fine. However, the verizon cloud continues to have this issue.
anyone have any solutions?
I have already tried clearing the cache, data, and force stopping the verizon cloud app multiple times to no avail.
Click to expand...
Click to collapse
I just got a new phone (LG G3) and I am having the same issue.
Also, when I to the app's settings, if I try to select my email address from the pull-down menu, it says email address invalid.
I have the same issue got my lg g3 two days ago
they may have fixed the issue. updating fine now on my phone

Xperia M4- Stuck At Google Setup After Factory Reset

Could not add google account > did factory reset > can not get through initial setup
Hi guys,
All was well except when I tried to add a google account this happened
screen 1
Just a sec...
screen 2
Add your account
google
sing in to get the most out of your device. i
Enter your email [I enter my email and have tried others for testing]
screen 3
Error sorry there seems to be a problem. Please try again.
For troubleshooting I tried
Disabled 2FA on google account
Removed account from other device
rest app settings
sign in via multiple apps, contacts, playstore, youtube, add accounts et cetera
Enabled Backup my data and automatic restore
Connected via VPN
Update system software
Nothing worked so I did a factory reset. Now the part of the initial setup that is supposed to add a google account gets stuck on
"Couldn't sign in
Can’t establish a reliable connection to the server"
But I really mean stuck, there are no buttons on the screen, no possibility to slide down the task bar or go to home screen because this is happening as part of the initial setup steps. Volume and power buttons work so I can turn it off and turn it on again after which it enters the initial setup and the same thing happenes again as there is no option to skip this step or skip set up as a whole.
There are quite a few google results for
"Couldn't sign in
Can’t establish a reliable connection to the server"
But they all involve interacting with options and settings which I can not do. How can I boot the phone without it launching the initial setup process?
Phone is E2363, the 16G dual sim version. Thanks if you can help
Did you restore via PC Companion?
Chris_Castro said:
Did you restore via PC Companion?
Click to expand...
Click to collapse
Good idea! That allowed me to get past the initial set up and into the system. Now every time I try to add my google account I get
"Couldn't sign in
Can’t establish a reliable connection to the server"
So far I have
Tride through different apps
Confirmed the clock is correct
Disabled 2FA on google account
Enabled Backup my data and automatic restore
Reset app preferences
Any other suggestions? The other option google finds is to root the phone and modify the host file as per http://m.youtube.com/watch?v=kRmW2hO-4tk
I would rather not but if that is the only fix the question is how to root this device?
I would create another gmail account. And check internet connection (wi-fi or 4G).
Chris_Castro said:
I would create another gmail account. And check internet connection (wi-fi or 4G).
Click to expand...
Click to collapse
Its does not get to the stage of entering a gmail account. Internet connection is good, works on other apps
bitedge said:
Its does not get to the stage of entering a gmail account. Internet connection is good, works on other apps
Click to expand...
Click to collapse
Try tapping all four corners of your screen, in a clockwise motion (start top left and move to the right) make sure you hit the corner of your screen. it should skip setup, then go to app in settings and clear the data of all your google apps (playstore and google services ect) should work afterwards.
Clarkiieh said:
Try tapping all four corners of your screen, in a clockwise motion (start top left and move to the right) make sure you hit the corner of your screen. it should skip setup, then go to app in settings and clear the data of all your google apps (playstore and google services ect) should work afterwards.
Click to expand...
Click to collapse
I am past set up and into the system (is it possible to edit thread title?) (the way to skip the add google account in setup was to not have any internet connection) but in the system the problem happens when trying to add a google account.
I have deleted all app data or cleared cache (whichever was available) for all apps starting with the word google including those you mentioned. No change to the problem every time I try to add my google account I get
screen 1
Checking info...
screen2
Couldn't sign in
Can’t establish a reliable connection to the server
This was fixed when I tried with a different internet connection/ISP. Its not that I was not online before but that my ISP has dumb protocols that were stopping this from working. Thanks for your responses.
Hello Bitedge,
And now google play store and other google services do connect via your own internet connection too?
I'm facing the same problem you described, just out of the box my xperia m4 aqua will connect to google on every connection except my home wifi.

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