FaceID for Google Pay - Huawei Mate 20 Pro Questions & Answers

Hi to all!
Why can't I use Google Pay by unlocking the screen using FaceID? Every time I need to confirm the payment with the finger touch or a graphic key. The rules of use Google Pay said - for payment just unlock the screen. I have an instant unlock on FaceID. Why is this not enough to pay? The screen is unlocked, what else is needed for Google Pay???

It should work. I am currently on Auras custom ROM rooted so until resolved unable to use GPay, but had used GPay with unlocked screen since November last year, every time worked on normal stock firmware, only screen had to be unlocked.
Screen has to be unlocked, even with FaceID, but before you move the phone to the terminal...
Edit: GPay payments are now resolved thanks to @xeroxide
I will keep you posted tomorrow.

That's right, I unlock the phone first, then bring it to the terminal. At this point, a screen appears asking for unlocking with a fingerprint.

Mine doesn't if unlocked and the Gpay screen is open, but if I change screen, then go back to Gpay and try to tap pay it asks for screen unlock again.
Sent from my HUAWEI LYA-L09 using XDA Labs

Smitka said:
That's right, I unlock the phone first, then bring it to the terminal. At this point, a screen appears asking for unlocking with a fingerprint.
Click to expand...
Click to collapse
Darkat70 said:
Mine doesn't if unlocked and the Gpay screen is open, but if I change screen, then go back to Gpay and try to tap pay it asks for screen unlock again.
Sent from my HUAWEI LYA-L09 using XDA Labs
Click to expand...
Click to collapse
Never had such issues. Don't need to be on GPay app screen, any screen or home page but unlocked and it works. Maybe something with your card vendor/bank requirements?

it4repair said:
Never had such issues. Don't need to be on GPay app screen, any screen or home page but unlocked and it works. Maybe something with your card vendor/bank requirements?
Click to expand...
Click to collapse
No, everything works as it should, if I unlock the phone with a fingerprint or with a graphic key or pincode, the problem only occurs if the phone is unlocked on the FaceID. Are there any special settings for GPay or phone?
And about the bank - on Note8 there were no such problems, everything worked on fingerprints unlock, but he had no FaceID )))

Related

[APP] [Xposed] Cyclic Lock - Cycle your passcodes!

Have you ever noticed how easy it is to figure out someone's password or pattern when they enter it just by watching their finger/thumb placement?
Well, I can! So I thought if i can figure that out so can others. So instead of changing your pattern, password, or pin every time you unlock, you simply set up three with this module.
Then, each time you unlock your phone, the app will switch to your next pattern, pin or password. Simple!
After your first unlock, you will need to grant my app root access for it to work properly.
Thanks for checking this out! Hit thanks and donate to show your support!
Please report any issues with details entailing the issue specifically!
***IF THIS IS NOT WORKING FOR YOU, YOU MUST PROVIDE ME WITH AN XPOSED LOG. IF ANYTHING FORCE CLOSES, YOU MUST PROVIDE ME WITH A LOGCAT. GOOGLE CAN HELP YOU GET THOSE***
I can not help you if you do not help me. I am only saying this once. READ THE OP!
Working fine on my tab without giving any impact on my lockdown app. Great job .
Sent from my GT-P3100 using XDA Premium 4 mobile app
Working great on my device. I do notice some lag with Knock-on (LG G2) while using it but a small price to pay. Ty for this mod!
Sent from my LG-VS980 using Xparent Green Tapatalk 2
Can't get it to work
Sent from my LG-MS870 using Tapatalk
@elesbb can we get gingerbread support plz?
mario1634 said:
Can't get it to work
Sent from my LG-MS870 using Tapatalk
Click to expand...
Click to collapse
you need to be more specific or I can't help.
killoid said:
@elesbb can we get gingerbread support plz?
Click to expand...
Click to collapse
Boy that's old! I'll do my best! I don't have any actual devices running gingerbread so I will have to use the emulator. But I'll try!
Sent from my SGH-M919 using Tapatalk
Can you make a feature that allows you to use all of the three patterns?
GalaxyInABox said:
Can you make a feature that allows you to use all of the three patterns?
Click to expand...
Click to collapse
If I'm understanding you correctly, you wish to be able to unlock your device when one of the three patterns are entered? That's possible but I really don't understand. That greatly reduces the level of security you have as you now have 3 possible passwords it could be at any time versus just one.
Sent from my SGH-M919 using Tapatalk
I used this yesterday ,its a great idea,but how do i know when to enter a new pattern,pass or pin? cause some times it confuses me,maybe you can put a GUI to the module,and some steps,like 1.-draw the first pattern of the cycle,now put your pin ...... you know what i mean,cause yesterday i was trying to enter my passcode and instead of that it was the pin,and yes ,complete keyboard appeared,so i was thinking,well now its the turn to the passcode,and nope,it was the pin code,so i had a bad time trying to unlock the phone,the only way i managed to unlock it was going to the device administrator on google.
well thats my opinion,i will keep on track this one,cause its very interesting.
thanks.
kalel29 said:
I used this yesterday ,its a great idea,but how do i know when to enter a new pattern,pass or pin? cause some times it confuses me,maybe you can put a GUI to the module,and some steps,like 1.-draw the first pattern of the cycle,now put your pin ...... you know what i mean,cause yesterday i was trying to enter my passcode and instead of that it was the pin,and yes ,complete keyboard appeared,so i was thinking,well now its the turn to the passcode,and nope,it was the pin code,so i had a bad time trying to unlock the phone,the only way i managed to unlock it was going to the device administrator on google.
well thats my opinion,i will keep on track this one,cause its very interesting.
thanks.
Click to expand...
Click to collapse
Thats not how it works.
You cycle between 3 patterns. OR
You cycle between 3 PINs, OR
You cycle between 3 passwords.
You DO NOT cycle between each of the three types. The reason you are prompted for a pin after setting up your pattern is so if you forget your pattern you can use a fallback pin. That is a normal android feature.
elesbb said:
Thats not how it works.
You cycle between 3 patterns. OR
You cycle between 3 PINs, OR
You cycle between 3 passwords.
You DO NOT cycle between each of the three types. The reason you are prompted for a pin after setting up your pattern is so if you forget your pattern you can use a fallback pin. That is a normal android feature.
Click to expand...
Click to collapse
well ,thats strange,casue i was able to put a pass ,pin or pattern,and not one of the same. thats why i was unable to unlock the phone. but thanks for the info.
You should make a video for better explanation.
nice module ....
kalel29 said:
well ,thats strange,casue i was able to put a pass ,pin or pattern,and not one of the same. thats why i was unable to unlock the phone. but thanks for the info.
You should make a video for better explanation.
Click to expand...
Click to collapse
What version android are you on?
Sent from my SGH-M919 using Tapatalk
elesbb said:
What version android are you on?
Sent from my SGH-M919 using Tapatalk
Click to expand...
Click to collapse
4.1.2
kalel29 said:
4.1.2
Click to expand...
Click to collapse
Ahh. That might be why. I'll have to test it on my s2.
Sent from my SGH-M919 using Tapatalk
Texting out module but I don't know what to do since there is no ui
I have setup pin normally but I don't have the option of setting a 2nd pin am using gravity box module as well as cyanlock module which gives me 5x5 pattern I tried that too no way so what am I doing wrong
gbodimowo said:
Texting out module but I don't know what to do since there is no ui
Click to expand...
Click to collapse
you go set up your pin, pattern or password. In androids settings. There is no need for a UI.
This is awesome but I can't seem to get more than two patterns to set unless I'm doing something wrong.
Also, I think it would be cool if there was a GUI where you can choose each of the three and whether you want them to be pattern, pin, etc. if that's possible.
Thank you!
xDanVitox said:
This is awesome but I can't seem to get more than two patterns to set unless I'm doing something wrong.
Also, I think it would be cool if there was a GUI where you can choose each of the three and whether you want them to be pattern, pin, etc. if that's possible.
Thank you!
Click to expand...
Click to collapse
Yup, pretty much same behaviour here.
Setup main password > choose pattern > 2nd pattern > done.
Kitkat here 4.4.2
----------
EDIT
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Trying to re-lock using zero delay but wont work, so when I go to lockscreen settings it says theres no locking method set... strange.
U khỏetay kl j gmaill̀́ lợi
Gửi từ F9 của tôi bằng cách sử dụng Tapatalk

Ok Google not working from lock screen or screen off

I went into google now search settings and performed the voice training and enabled the option for hot word detection from lock screen and power off but it doesn't work. the only time it works is when i'm at the home screen UNlocked OR at the google now search area. Screen off or from lock screen detection simply does not work.
does anyone else notice this?
I don't have the nexus 9 but I did install the latest google now search and launcher from apkmirror .com and there was an always listening option in 'hotword detection' in voice settings of the google now. There was also the screen off detection option but it was greyed out. I had the always listening in all apps option enabled and it was working greatly but the next day I woke up and the feature wasn't working so I went into settings and discovered that both of those options had disappeared (not greyed out but freaking disappeared), its some kind of google restriction, they are remotely restricting users from using these features for some unexplained reason.
Maybe its the same for u or it might be something else.
Same here, bit worked arter reboot
It works for a while after a reboot, but eventually stops working after a couple hours.
Looks like a common bug, I've seen some threads about this same issue (and I'm experiencing the same problem, too)
Ok, let's hope Google is on it
borchgrevink said:
Ok, let's hope Google is on it
Click to expand...
Click to collapse
OK Google... get on it RIGHT NOW! same issue on the Nexus 4 AOSP build too...
mackendw said:
OK Google... get on it RIGHT NOW! same issue on the Nexus 4 AOSP build too...
Click to expand...
Click to collapse
Is it supposed to work on the N4? (I mean when screen off).
borchgrevink said:
Is it supposed to work on the N4? (I mean when screen off).
Click to expand...
Click to collapse
think about it...you're in your car, the screen times out and you want to make a call using voice recognition....so you have to unlock the screen and then use the voice recognition... sounds like a dangerous bug to me....serious liability IMHO
mackendw said:
think about it...you're in your car, the screen times out and you want to make a call using voice recognition....so you have to unlock the screen and then use the voice recognition... sounds like a dangerous bug to me....serious liability IMHO
Click to expand...
Click to collapse
I know, but the N4 doesn't support the neccessary hardware for this feature. Only the N6 and N9 does.
borchgrevink said:
I know, but the N4 doesn't support the neccessary hardware for this feature. Only the N6 and N9 does.
Click to expand...
Click to collapse
when I initially set it up, IT DID WORK....but then after a few hours, days (dunno for sure) it stopped. voice recognition works from google now screen, or the home page fine. something not right somewhere...
Hmm. From locked screen? Strange. Absolutely sure?
borchgrevink said:
Hmm. From locked screen? Strange. Absolutely sure?
Click to expand...
Click to collapse
there is an option in Google Now -> Settings -> Voice -> OK google detection ....a check box exists here stating:
When Locked
Allow "OK Google" to start a voice search or action from a secure lock screen
so, it would seem that this is what was intended. perhaps what they meant here was that the screen has to be on and not timed out. dunno.
Yes, but screen has to be on. Only nexus 6 and 9 support GN with screen locked and off
Google search from locked screen works for a while and then stops. It's done this on my s4 and note 3. It is defenetly supposed to work from secure lock screen. In Google now settings there is a 3rd check box and you even get a warning stating anyone may be able to unlock your phone.
Google needs to fix this issue. I'm not sure what's up with these companies making screwed up software. Where are the devs, and why are they getting paid if they can't make flawless software. When I crash My car into a tree trying to unlock my phone and I press a law suit against google I'll bet they will fix it. Always takes a law suit to fix ****.
Oh. Anyone notice every app you've ever paid for or downloaded is under my apps "all" what's up with "all" I'll file my documents in my office under the "all" folder and see how quickly I get fired...Thanks for allowing me to rant.
Happy new year!
https://productforums.google.com/forum/#!topic/websearch/xGiV6D4PMS8/discussion[1-25]
Major issue

Smart Lock on latest stock (US998 20F)

Is anyone else unable to find smart lock settings in the latest stock FW? I recently upgraded to US998 20F using the TWRP zip and I can no longer find the settings. I used to be able to unlock with Trusted Voice but now when I say "Ok Google", it always asks me for my pattern.
This Verizon page mentions that it should be found under "Secure Lock Settings", but all I see is Make Pattern Visible, Lock Timer, and Power Key Instantly Locks.
Thanks
edit: Just dirty flashed back to 20E and it's gone there too. I used 20D for a long time so I'm either crazy or this was removed in 20E
dcoryh192 said:
Is anyone else unable to find smart lock settings in the latest stock FW? I recently upgraded to US998 20F using the TWRP zip and I can no longer find the settings. I used to be able to unlock with Trusted Voice but now when I say "Ok Google", it always asks me for my pattern.
This Verizon page mentions that it should be found under "Secure Lock Settings", but all I see is Make Pattern Visible, Lock Timer, and Power Key Instantly Locks.
Thanks
edit: Just dirty flashed back to 20E and it's gone there too. I used 20D for a long time so I'm either crazy or this was removed in 20E
Click to expand...
Click to collapse
I'm on 20f us998 and unlock with OK Google.
I was wondering about this too the other night as I was messing with the smart lock and thought "wasn't there face unlock before?" but I moved on from that thought pretty quickly because I don't want to use it. I didn't even think about voice but now that you mentioned it there's no voice unlock either.
s0lidsneak said:
I was wondering about this too the other night as I was messing with the smart lock and thought "wasn't there face unlock before?" but I moved on from that thought pretty quickly because I don't want to use it. I didn't even think about voice but now that you mentioned it there's no voice unlock either.
Click to expand...
Click to collapse
I use Nova launcher for OK GOOGLE voice unlock
ChazzMatt said:
I use Nova launcher for OK GOOGLE voice unlock
Click to expand...
Click to collapse
See below.
Sent via open market LG US998 V30/V30+
ChazzMatt said:
I use Nova launcher for OK GOOGLE voice unlock
Click to expand...
Click to collapse
ChazzMatt said:
See below.
Click to expand...
Click to collapse
Not sure how Nova launcher makes a difference with phone lock settings, but I do use Nova Pro. To be clear, OK Google detection does work, it just doesn't unlock the security of the phone like it would with Trusted Voice.
My Google settings has "Unlock with Voice Match" checked, and it isn't grayed out like yours:
s0lidsneak said:
I was wondering about this too the other night as I was messing with the smart lock and thought "wasn't there face unlock before?" but I moved on from that thought pretty quickly because I don't want to use it. I didn't even think about voice but now that you mentioned it there's no voice unlock either.
Click to expand...
Click to collapse
Thanks, it's good to know I'm not alone. Out of curiosity, do you upgrade OTA, with kdz files, or TWRP zips?
I will try clean flashing the zip and possibly the kdz over the weekend to see if that gets it back.
dcoryh192 said:
Not sure how Nova launcher makes a difference with phone lock settings, but I do use Nova Pro. To be clear, OK Google detection does work, it just doesn't unlock the security of the phone like it would with Trusted Voice.
My Google settings has "Unlock with Voice Match" checked, and it isn't grayed out like yours:
Thanks, it's good to know I'm not alone. Out of curiosity, do you upgrade OTA, with kdz files, or TWRP zips?
I will try clean flashing the zip and possibly the kdz over the weekend to see if that gets it back.
Click to expand...
Click to collapse
I have Nova Pro too, and it works fine to unlock with voice.
dcoryh192 said:
Not sure how Nova launcher makes a difference with phone lock settings, but I do use Nova Pro. To be clear, OK Google detection does work, it just doesn't unlock the security of the phone like it would with Trusted Voice.
My Google settings has "Unlock with Voice Match" checked, and it isn't grayed out like yours:
View attachment 4683366
Thanks, it's good to know I'm not alone. Out of curiosity, do you upgrade OTA, with kdz files, or TWRP zips?
I will try clean flashing the zip and possibly the kdz over the weekend to see if that gets it back.
Click to expand...
Click to collapse
I switched from LS998 7.1.2 to US998 7.1.2 via KDZ then unlocked bootloader and all that, then put on Android 8 via TWRP zip.
I'm not on stock to check and maybe you know this already but from what I remember, the options for face unlock and voice unlock are not in Googles standard "Smart Lock" options. LG has their own method for those in a different setting somewhere.
I am on 20F, use Nova Launcher Prime (not 'Pro'). Maybe 1/6 times when I say 'Ok Google' to unlock it still asks me for Pattern or FingerPrint unlock before I can access Google Assistant. Very strange, has been like this since I first got my V30+.
I'm missing Smart Lock too, just flashed VS99620G. No voice, face or bluetooth settings.
Had it when I was on 99820e.
I went back to stock. Updated to the latest update and I can confirm now, I don't see Smart Lock anywhere
Go to:
Settings, Lock Screen & Security, Trust Agents and enable Smart Lock.
That will put the option back in Secure Lock Settings. Everything seems to work fine with it now.
mac62 said:
Go to:
Settings, Lock Screen & Security, Trust Agents and enable Smart Lock.
That will put the option back in Secure Lock Settings. Everything seems to work fine with it now.
Click to expand...
Click to collapse
Thanks. I would have never found that. It didn't even come up on a settings search (or I just missed it).
Thanks everyone. I was seeing some other unrelated issues so I did a clean flash using the US998.20F kdz and now Smart Lock is back!
mac62 said:
Go to:
Settings, Lock Screen & Security, Trust Agents and enable Smart Lock.
That will put the option back in Secure Lock Settings. Everything seems to work fine with it now.
Click to expand...
Click to collapse
Unfortunately I didn't see this until after I did the clean flash so I am unable to confirm if this was my issue. Hopefully it works for others!

Is it possible to unlock LG V30 from lockscreen with voice commands/google assistant

So im trting too find a work around too google removing the voice match feature in google assistant
Id like too have my screen locked and off, not charging, and be able too;
1. Say "Hey Google"
2. Have assistant or some app wake the screen if it is a voice match
3. Specify an app or say somthing like "launch ....... "
4. Have the device UNLOCK and launch the app or command
At very least, some way to wake and unlock the device via voice commands, then i can launch assistant again if needed and the app or shortcut or command i want then.
Right now I am on us998 after Frankensteining from Verizon vs996. That voice unlock is in settings >lockscreen and security > voice recognition.
I don't use it currently, but have in the past. Is that what you are looking for?
O
M
F
G
Really???
-_-" fml...
YES!!!!!!!
Thank you!!!!!!
Omg thats exactly good enough!!!!
Brilliant man, your brilliant!
gimpy1 said:
Right now I am on us998 after Frankensteining from Verizon vs996. That voice unlock is in settings >lockscreen and security > voice recognition.
I don't use it currently, but have in the past. Is that what you are looking for?
Click to expand...
Click to collapse
You still have that setting?
Which US998 firmware are you on?
While you can access Google Assistant with voice on a locked screen, it will no longer UNLOCK your screen by saying OK Google.
I have to use fingerprint or pattern to unlock screen (to differentiate from turning on a screen).
Well, I am on us998 h, March 1.
Well, I haven't tried it in quite awhile, so don't know if it works, but all the pages were there to set it up (although I didn't).
Two other screen shots of the set up.
gimpy1 said:
Well, I am on us998 h, March 1.
Well, I haven't tried it in quite awhile, so don't know if it works, but all the pages were there to set it up (although I didn't).
Click to expand...
Click to collapse
Yeah, that's recent firmware.
I don't think it will let you unlock the screen, unless you have some very strange configuration. They took that away some time in 2018.
https://www.engadget.com/2019/03/01/ok-google-voice-match-unlock-update/
Well, sorry for the mixup. I didn't mean to misinform.
Ok lets straighten this out....
Hes not saying, and im not using, google assistant too unlock the phone from the lock screen
LG, built into the device, has unlock by voice recognition, along side fingerprint ect.
See the attached screen shot, updated to 20h, you know i just told you Chazz i did that flash over the weekend....
After i unlock with that built in unlock, im using a combination of google assistant and the app Voice Access to launch the app shortcut i want too launch.
ChazzMatt said:
Yeah, that's recent firmware.
I don't think it will let you unlock the screen, unless you have some very strange configuration. They took that away some time in 2018.
https://www.engadget.com/2019/03/01/ok-google-voice-match-unlock-update/
Click to expand...
Click to collapse
Other than that, Chazz is correct, and that was the point of this thread, google assistant took away the feature to unlock the device some time ago, and i was trying to get around that and didn't realize LG allows it built in

Question Google pixel 6 on stock android 13 can't install or use T-Mobile device unlock after pay off?

Bad pic of problem
So I've got the pixel 6 fully updated and completely stock and freshly reset (ready to sell if I can unlock it)
But the app T-Mobile is telling me to use to unlock it isn't compatible with my device.
Now I'm no stranger to tech, I've downloaded the app on another device and copied the APK to the pixel 6 and installed it but it won't connect, it just pops with fatal error when I open the app and then immediately closes.
I've tried doing another reset and installed it that way again with no luck, same thing. I'm at complete loss. I've detailed the issue to tforce on Facebook and they have told me it can't be unlocked until that app tells me it unlocked. I finally convinced them to contact someone higher but they said it would take several days to hear back and that the specialist wouldn't reach out to me directly (bummer) they would have tforce contact me. I just don't want to miss out on selling this (buyer is waiting) I have exhausted what I know and coming here for help.
For clarification! I AM NOT ASKING FOR UNOFFICIAL OR ILLEGAL UNLOCKS, I need this done the right way.
spart0n said:
Bad pic of problem
So I've got the pixel 6 fully updated and completely stock and freshly reset (ready to sell if I can unlock it)
But the app T-Mobile is telling me to use to unlock it isn't compatible with my device.
Now I'm no stranger to tech, I've downloaded the app on another device and copied the APK to the pixel 6 and installed it but it won't connect, it just pops with fatal error when I open the app and then immediately closes.
I've tried doing another reset and installed it that way again with no luck, same thing. I'm at complete loss. I've detailed the issue to tforce on Facebook and they have told me it can't be unlocked until that app tells me it unlocked. I finally convinced them to contact someone higher but they said it would take several days to hear back and that the specialist wouldn't reach out to me directly (bummer) they would have tforce contact me. I just don't want to miss out on selling this (buyer is waiting) I have exhausted what I know and coming here for help.
For clarification! I AM NOT ASKING FOR UNOFFICIAL OR ILLEGAL UNLOCKS, I need this done the right way.
Click to expand...
Click to collapse
This sounds odd on T-Mobile's part. If they unlock the sim for the phone, you should gain access to unlock the bootloader. I did not need to use the T-Mobile app to do this when I got the phone on launch day.
What I state above assumes the phone has an active sim of course.
Sorry I couldn't help, but the process above worked for me and I'm still paying off my P6.
phaino00 said:
This sounds odd on T-Mobile's part. If they unlock the sim for the phone, you should gain access to unlock the bootloader. I did not need to use the T-Mobile app to do this when I got the phone on launch day.
What I state above assumes the phone has an active sim of course.
Sorry I couldn't help, but the process above worked for me and I'm still paying off my P6.
Click to expand...
Click to collapse
I've been on the phone and messaging on social media with 7 different employees and they all send me the same link and tell me that I have to use this app to do the final unlock and they can't complete that on their end
T-Mobile Device Unlock (Google - Apps on Google Play
Request a Mobile Device Unlock from T-Mobile without calling Customer Service
play.google.com
spart0n said:
I've been on the phone and messaging on social media with 7 different employees and they all send me the same link and tell me that I have to use this app to do the final unlock and they can't complete that on their end
T-Mobile Device Unlock (Google - Apps on Google Play
Request a Mobile Device Unlock from T-Mobile without calling Customer Service
play.google.com
Click to expand...
Click to collapse
Sounds odd, because I get this with app. See attached screenshot.
phaino00 said:
Sounds odd, because I get this with app. See attached screenshot.
Click to expand...
Click to collapse
Yeah that's what I posted in the bad quality pic. The app hasn't been updated since 2020 and is marked as incompatible with Android 13 but T-Mobile is telling me that's how I unlock it. I've downloaded it on another device and extracted the APK and installed it on the p6 but when launching it I just get a fatal error pop up and it doesn't open. I've tried installing a bunch of other versions from apkmirror but they all do the same. I'm at a loss as to what I can do. I've searched for how to downgrade back to 12 but that requires an unlocked bootloader so I'm just stuck
spart0n said:
Bad pic of problem
So I've got the pixel 6 fully updated and completely stock and freshly reset (ready to sell if I can unlock it)
But the app T-Mobile is telling me to use to unlock it isn't compatible with my device.
Now I'm no stranger to tech, I've downloaded the app on another device and copied the APK to the pixel 6 and installed it but it won't connect, it just pops with fatal error when I open the app and then immediately closes.
I've tried doing another reset and installed it that way again with no luck, same thing. I'm at complete loss. I've detailed the issue to tforce on Facebook and they have told me it can't be unlocked until that app tells me it unlocked. I finally convinced them to contact someone higher but they said it would take several days to hear back and that the specialist wouldn't reach out to me directly (bummer) they would have tforce contact me. I just don't want to miss out on selling this (buyer is waiting) I have exhausted what I know and coming here for help.
For clarification! I AM NOT ASKING FOR UNOFFICIAL OR ILLEGAL UNLOCKS, I need this done the right way.
Click to expand...
Click to collapse
Maybe try going to APKMirror, downloading the app from there if they have it and see if you can sideload it. Sounds like they need to update their app.
EDIT: See you just posted you have tried that already.
spart0n said:
Yeah that's what I posted in the bad quality pic. The app hasn't been updated since 2020 and is marked as incompatible with Android 13 but T-Mobile is telling me that's how I unlock it. I've downloaded it on another device and extracted the APK and installed it on the p6 but when launching it I just get a fatal error pop up and it doesn't open. I've tried installing a bunch of other versions from apkmirror but they all do the same. I'm at a loss as to what I can do. I've searched for how to downgrade back to 12 but that requires an unlocked bootloader so I'm just stuck
Click to expand...
Click to collapse
Do you have an active sim that you can have Tmobile unlock the sim?
That may be a way to do it.
If not, I'm sorry I cannot be more helpful.
phaino00 said:
Do you have an active sim that you can have Tmobile unlock the sim?
That may be a way to do it.
If not, I'm sorry I cannot be more helpful.
Click to expand...
Click to collapse
I've tried with 2 different T-Mobile sims, one prepaid and one post paid
spart0n said:
I've tried with 2 different T-Mobile sims, one prepaid and one post paid
Click to expand...
Click to collapse
I'm sorry. Unlocking the sim (to use the phone on other carriers) worked in the past, maybe something changed.
Well here's an update. While waiting for T-Mobile to get back to me. I tried using the Verizon app to get a free trial esim and see if it would work. And it doesn't, it just gets stuck on the checking eligibility and after a few minutes just crashes the app back to home screen. I've given that app all permissions and still not working. So I decided I'd check the IMEI myself. I got on Swappa and it says the IMEI is unlocked and had all the phone details correct so I'm thinking something is wrong on the phone even though it's been freshly reset. I'm just lost.
give this a shot, go to network settings and locate the sim section, if i recall there should be option to request the unlock directly from the device rather than the app your mentioning

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