My friends use stratos 2.3.9.0 version
But. Yesterday HR censor not blink. and can' t check HR rate.
He have this issue after running activities. It's not have HR rate data
He try to reboot/ factory reset but HR censor still not blink. Are you have any solution or another check point for this problem.
This usually happens when the HR sensor cover falls of or the glue melts and wetness gets inside the watch, damaging the sensor.
Turn of the watch for about 15s then turn it on and try to measure HR or record an activity: if you don't see the green light from the bottom of the watch then probably it is damage and you should ask for replacement if its warranty is still valid.
Who have some solution for roll back to Factory ROM.
Flashing a ROM won't fix this issue, it is a hardware issue. If you unlock bootloader it will void warranty. There are many thread about how to flash firmware, both custom and stick, if you wanna try...
Related
Hello everyone, din anyone else experienced problems with the light and the proximity sensor? On my SGS2, after few minutes of intense usage (usually after surfing on net via Wi-Fi, when phone gets hotter) the above sensors get stuck.
More precise, using a Sensor Tester, the light sensor shows either 0, either 16000, whilst the proximity sensor doesn't update values at all (stays at 0) when putting the hand near (or on it) and taking it away.
Again, anyone else experienced? Might be a faulty unit or is it a general behaviour?
Thanks!
Bogdan M.
I have the same problem but with the proximity sensor only
I sent it to warranty, next week I will see the resolution. Hopefully they'll replace it as faulty.
cheers.
Same Here
Sames Here, went back to warranty still waiting the answer
Ya me also facing the same proximity sensor issue from the last few days. the sensor is not working during a call. It started after I updated a game (diversion) and the facebook app from the android market. god knows what is the reason. Tried DHD proximity Recalibration yesterday. it says Kernel not found "- ps_kadc not found.
I will try to reinstall all the firmwares using kies today and see if the problem get solved. will let you guys know
Hello.i have a rn3p the Kate version and the proximity sensor has been buggy.sometimes it needs a restart to work.othertimes it needs calibration but after a restart it loses the calibration settings.anybody else experienced this problem?I am running 8.1.1.0 stable
I think its a bug with sensor driver or something, i have being doing what i saw somewhere as a suggestion to reduce the fail rate, which was to reboot the phone on a area with nice light (or point a light to the phone) and keep it until the phone finish rebooting, after you can calibrate it.. if you feel too, it still hangs a bit after calls (started to use power button to turn off the call) but pocket issues (when it is not in the pocket) are less frequent( tbh didn't had any after i started to do this)
Have a bit of a problem with my Gear Fit 2. I usually have HR set to Auto, so it monitors my HR always, and when i remove it it turns it off, or that i did sometime ago, now when i remove it from my wrist it won't turn the HR sensor off, it'll keep measuring something(150-220HB/s), which can be annoying. Also i have it set to lock when removed from wrist, but it stopped doing too.
If any of you have had this issue and somehow solved it i would be really grateful!
(Just to mention i did try Factory reset and my phone is S7 Edge currently)
HI All,
Had my bip for 2 weeks, all working fine until now. Major issue in that the brightness doesn’t adjust when I amend the settings and the backlight (i.e. lift wrist) function doesn’t work, the screen doesn’t light up at all, ever, even when I press the button or flick through the screen menus. Over the 2 weeks I’ve worn it constantly, washed dishes a few times otherwise just your usual day-to-day activities. Everything works apart from this which is a major issue as means the watch is only useful during the day, in dark can’t make anything out.
Can anyone help please?
holidayinning said:
HI All,
Had my bip for 2 weeks, all working fine until now. Major issue in that the brightness doesn’t adjust when I amend the settings and the backlight (i.e. lift wrist) function doesn’t work, the screen doesn’t light up at all, ever, even when I press the button or flick through the screen menus. Over the 2 weeks I’ve worn it constantly, washed dishes a few times otherwise just your usual day-to-day activities. Everything works apart from this which is a major issue as means the watch is only useful during the day, in dark can’t make anything out.
Can anyone help please?
Click to expand...
Click to collapse
Is there anything I can try to test the backlight? Whether it is the light itself or some function I may have disabled?
Can I somehow reinstall an OS on the watch itself?
I don't have any warranty or options to return as bought from someone who no longer wanted it (open box but otherwise new).
Hi,
I've got the same issue. After contacting Amazfit support, they say that my product may have a default. So I have to contact Gearbest to have another unit
Do you have any new information ?
Unfortunately not, I did contact amazfit support who told me to video the issue and send it in. I haven't had a chance and as I have no option to return, the watch is just basically gathering dust. When it worked, it worked really well but for the £ I might just purchase a mi band instead.
this seems to be caused by non official faces. put an official face back on and it works.
That didnt work for me either, tried rebooting/restoring to default, different apps on the mobile, as someone not too techy feel like exhausted all options and left disappointed the screen does not increase/decrease brightness never mind illuminate the backlight. Thanks though!
Looks like a recent issue
I got my watch already for a while. Never had any issues until now. Backlight is done after swimming. All the rest still works. Factory reset didn’t work. Adjusting brightness to its maximum neither. So anyone experience with the after sale service?
I’ve bought my watch with gearbest and am trying to send them a technical ticket
my amazfit bip backlight is not working now as well help please!
Well, this is my story.
All the sensors on my Mate 10 ALP-L29 EMUI 9.0.0 Android 9.0.0.195(C636E2R1P12) stopped working.
I was watching a video on Youtube, device flat on my desk on landscape mode (with auto-rotate on). Suddenly, without prior warning or message, the screen reset itself to portrait mode. Weird, my first thought. I picked it up and wiggle it a little to put it back to landscape. Nothing. Ok, let's restart this baby. Normal restart, nothing. Started to worry. I proceeded to turn it off completely, wait a few minutes, and turn it back on. NOTHING. There was no way to make auto-rotate work again. I watched a couple of videos on landscape, using the full screen feature on Youtube and VLC player. and theeeen.. the screen went dark. Well, not dark, but very very low in brightness. I fumbled a little until I found the brightness slider and brought it back up. To my surprise, the toggle for auto-brightness was gone, like.. physically gone!! Just the slider remains. It's not even on settings any more, gone along with the motion controls toggles like Lift to Answer and Face Down to Silence. And then a call came in. I lift it to my ear.. and the screen never turned off.. the proximity sensor was gone too!! I download a sensor app from the Play Store.. and the results were obvious. Orientation, gravity, linear acceleration, rotation vector, step counter, proximity and light sensor all return zero at value. Zilch. Nada.
That same night I backed up everything and performed a Factory Reset. Nothing extraordinary during it, so I set up everything again (Google account and such) and NOTHING. Still unresponsive.
I received the Pie Update via HISuite mid-january.. and everything was working fine up until a couple of days ago. There was no other update during this time nor I installed any app apart from a game from Rovio, but not on the brink of the event, much earlier, like 24 hrs at least. The phone has not been dropped, gotten wet or received any physical stress. All the functions that I have not mentioned (Calls, WiFi, Bluetooth, Compass, Speakers) are working properly.
Any thoughts???
ohc1492 said:
Well, this is my story.
All the sensors on my Mate 10 ALP-L29 EMUI 9.0.0 Android 9.0.0.195(C636E2R1P12) stopped working.
I was watching a video on Youtube, device flat on my desk on landscape mode (with auto-rotate on). Suddenly, without prior warning or message, the screen reset itself to portrait mode. Weird, my first thought. I picked it up and wiggle it a little to put it back to landscape. Nothing. Ok, let's restart this baby. Normal restart, nothing. Started to worry. I proceeded to turn it off completely, wait a few minutes, and turn it back on. NOTHING. There was no way to make auto-rotate work again. I watched a couple of videos on landscape, using the full screen feature on Youtube and VLC player. and theeeen.. the screen went dark. Well, not dark, but very very low in brightness. I fumbled a little until I found the brightness slider and brought it back up. To my surprise, the toggle for auto-brightness was gone, like.. physically gone!! Just the slider remains. It's not even on settings any more, gone along with the motion controls toggles like Lift to Answer and Face Down to Silence. And then a call came in. I lift it to my ear.. and the screen never turned off.. the proximity sensor was gone too!! I download a sensor app from the Play Store.. and the results were obvious. Orientation, gravity, linear acceleration, rotation vector, step counter, proximity and light sensor all return zero at value. Zilch. Nada.
That same night I backed up everything and performed a Factory Reset. Nothing extraordinary during it, so I set up everything again (Google account and such) and NOTHING. Still unresponsive.
I received the Pie Update via HISuite mid-january.. and everything was working fine up until a couple of days ago. There was no other update during this time nor I installed any app apart from a game from Rovio, but not on the brink of the event, much earlier, like 24 hrs at least. The phone has not been dropped, gotten wet or received any physical stress. All the functions that I have not mentioned (Calls, WiFi, Bluetooth, Compass, Speakers) are working properly.
Any thoughts???
Click to expand...
Click to collapse
It should be that your mobile phone motherboard is out of order. You can go to Huawei Service Center for maintenance.
:crying:
bobo have a dream said:
It should be that your mobile phone motherboard is out of order. You can go to Huawei Service Center for maintenance.
Click to expand...
Click to collapse
I wish it could be that easy. I live in Mexico. No Huawei Service Centers for miles... and the warranty is only valid in China, but I have to pay international shipping.. and wait about 2 months for repairs.. It's a complete disaster.
ohc1492 said:
:crying:
I wish it could be that easy. I live in Mexico. No Huawei Service Centers for miles... and the warranty is only valid in China, but I have to pay international shipping.. and wait about 2 months for repairs.. It's a complete disaster.
Click to expand...
Click to collapse
As far as I know, there are many huawei service center in Mexico. You can visit this website: https://consumer.huawei.com/mx/support/service-center/
bobo have a dream said:
As far as I know, there are many huawei service center in Mexico. You can visit this website: https://consumer.huawei.com/mx/support/service-center/
Click to expand...
Click to collapse
Yes, I already checked.. The nearest me is a 14 hour bus ride to a mailing center, from where they will send the device elsewhere and I'll get it back in 6 to 8 weeks.. if.. and only if.. they find the problem. Thanks for the sugestion tho.
In other news:
EVERYTHING IS WORKING AGAIN. Just out of nowhere, as when they went away, they came back. Even the auto-brightness toggle reappeared. What I didn't knew is that the software adapted itself on-the-go to the hardware. You have a sensor, you have the configuration option, the sensor is gone, the configuration too.
This is baffling to say the least. And I'm not getting my hopes up.. maybe it's temporary too...