Hi everyone,
I am using the exynos S9+ and currently I am on the april build of SEE firmware. When checking via phone OTA it does not recognize that there is a new update out, but reading other peoples posts I saw that they updated via Smart Switch over PC.
I wanted to try that for the first time, and when I connect my phone it finds the update but I have troubles installing it. Whenever I try to install it Smart Switch gives me a message that there needs to be at least 20% of battery and that I need to charge my phone before I will be able to update it.
The think is, that my phone has 50%, 60%, 70% or even more battery and I still get the message.
Did anyone had the same issue and what could I do about it?
I have already tried re-installing Smart Switch, restarting my PC, restarting my Phone, other USB ports but it is still the same.
Thanks in advance.
Related
Hi guys,
I was trying to upgrade to Android 2.3 on my Sharp Softbank 005SH but the phone got stuck in the Major Update screen and I don't know what to do now. Anyone with experience please help!
The phone is updated to the latest firmware that is required for this major update, Build No. S0900.
So, I decided to go for the PC upgrade option, Downloaded the driver and the Update tool, waited for many hours for the download to complete, then started the procedure.
I then switched the phone to Fast File Transfer USB mode, checked for update, it discovered that an update was available and asked me to restart the phone.
After restarting, I ran the Update tool but it gets stuck at the screen where it checks if the phone is connected in the above USB mode.
Meanwhile, the phone won't reboot in normal mode. If I pull the USB cable out, it says "Update failed. After a reboot the phone will work again." Well, it doesn't because I can't reboot. Even tried removing the battery for a couple of minutes...
same to you
just update my dm009sh from s0300.....failed
guaiwujia said:
same to you
just update my dm009sh from s0300.....failed
Click to expand...
Click to collapse
I've sent my phone back to Japan. Hopefully, they'll fix it there soon.
Obviously, the problem occurs because the phone and/or the OS are not in Japanese.
Hi everyone,
My apologies if these issues can be solved by searching, I have tried and have spent many days already trying to sort out these issues then more keep arising.
Issue #1: Battery drain
I have the dreaded Android OS/kworker/wakelock bug - I'm losing 100% battery life within 6 hours and there seems to be nothing I can do about it. I'm planning on doing a full wipe of the phone and trying a reinstall of the OS to see if this solves the issue - but that brings me to issue #2
Issue #2 - Phone is not connecting to PC via USB
I am trying to do a backup and obviously flash my phone once the backup is done with the stock ROM for my phone (I am running a stock ROM at the moment but a clean version rather than the one from my provider loaded with rubbish) - http://forum.xda-developers.com/showthread.php?t=1602579 - the phone will not connect to the PC via Kies USB, it is charging via the USB but Windows reports "Driver installation failed" when it attempts to install the USB drivers to use the phone in mass storage mode.
I have tried in debug mode (it's on right now) if anyone was going to ask that.
Currently running 4.0.3 Official
Download mode DOES work and drivers install fine (Odin gives yellow box)
I have tried uninstalling and reinstalling KIES
Going to see if I can connect it via Wifi now to try and get all my stuff off - even if it is slowly :/
Thank you everyone for any help - I am rather upset that my phone which has worked perfectly up until now has suddenly gained 2 major issues at once - one of which cancels out me sorting out the other :<
i had similar issue,
uninstall kies, install USB drivers ONLY... restart
try different usb cables, make sure MTP is enabled if ur using a custom rom, on resurrection before 1.5 you had to run a few commands in terminal, thats what made it work for me!
Thank you for the information - I'm uninstalling KIES now - how do I just install the USB driver without installing KIES? I just tried reinstalling KIES again and had the same problem. Windows just fails to find any drivers and reports a failure to install the device. Which makes no sense because Samsung drivers are installed - Windows seems to be insistent on looking on Windows update, in preconfigured folders and then giving it a big red cross
http://dl.dropbox.com/u/34590193/SAMSUNG_USB_Driver_for_Mobile_Phones.exe
Hope this helps.
Thank you for that - I'm about to try a full wipe and see if that does anything for me.
Also on your PC go to Computer/Properties/device manager. Connect your samsung phone via USB. uninstall the samsung driver.Unplug your usb then plug it back in.
reinstall the drivers.
I was having these issues on the official Rom so I flashed resurrection Remix v1.5 (ics 4.0.4) and problem solved... If you have charged only one cycle I recommend you try some more...
Sent from my GT-I9100 using Tapatalk 2
Sent from my GT-I9100 using Tapatalk 2
Doing the full wipe did seem to solve the Android OS bug - until I unplugged it from the charger this morning and after 13 minutes I'm sitting on 88% battery CPU Total is 33m 19s and Keep awake is 12m 25s so once again kernel wakelocks are keeping it from deep sleep and draining the hell out of the battery.
I have just uninstalled ANY app on the phone that says "Able to prevent phone from sleeping" that I can uninstall in the hope that it's something simple.
Going by the fact I just did a reboot and already Android OS is using 83% battery - I don't think so.
The strange thing is that for about 2 weeks ICS was working perfectly - then with no warning at all it started draining the hell out of the battery with kernel wakelocks and for the life of me I can't figure out why.
Maybe I'll downgrade to GB and see if it helps.
Did you solve issue 2 so that issue 1 can be resolved. If you did then from recovery do a full wlpe, ie data/factory reset, delvik cache, battery stats. Then format system in mounts & storage. Install original gb firmware from Odin.
Sent from my GT-I9100 using xda premium
Hi all - thank you for the help thus far. I have an update:
I have downgraded the phone to my carrier's official 2.3.6
Neither issue is solved, Odin will see the phone if I boot it in download mode but Windows will not see it at all. I did a backup of all my data over Kies Air though and have done several wipes which were needed in order to downgrade to 2.3.6
The phone is still draining within 3-4 hours from a 100% reported charge. If I plug the phone into USB on the computer it reports as Charging (AC) which I found odd - since it used to say Charging (USB). I'm wondering if the battery is not getting a full charge since it's not being charged at full voltage but thinks it is?
I now have a new issue I didn't have when I previously ran 2.3.6 - the screen turns itself on and if I try to turn it off by pressing the power button it freezes, reboots and then repeats the same again.
I have done about 15 wipes so far, I've used 6 different MicroUSB cables and reflashed 2.3.6 7 times already - at this point I'm really over it since the phone is just unusable and I'm assuming there MUST be a hardware fault somewhere so I'm thinking I'll have to send it in for service and be without it for at least 2 weeks.
I'm rather frustrated by this whole thing because none of it makes sense. I've been told by the service guys to reflash right back to the branded 2.3.3 that shipped with the phone to see if that solves the problem and if not, to send it in.
If anyone else has any idea what I can do to fix this please let me know - it would be very much appreciated so I don't have to be without it for a minimum of 2 weeks :<
Phone is currently sitting next to me charging off USB - I just pressed the power adapter since again the screen was stuck on and it shut itself off. It now has the usual picture of the battery on the screen with the white dots moving underneath.
Another update:
Just did yet another wipe and for some reason this time the CSC comes up instead of coming up as unknown, and initially Windows detected it when I plugged it in via USB - then promptly said the device was unplugged a second later.
Got it charging now, but so far haven't seen the screen turn on randomly so it could just be that the problem of battery usage is solved, by downgrading from ICS to GB
I still suspect the USB port may be faulty since it's still not working within Windows (it does say MTP Connected though) but it still says "Charging (AC)" in the Settings -> About menu.
You need to try another PC or laptop. Also have you tried downgrading to 2.3.3.
Do a full wipe. If downloading the 2.3.3 firmware from Samfirmware, download the flash program too. Then try putting the recomended .pit file into odin.
Sent from my GT-I9100P using Tapatalk 2
Edit: Scratch all that - I just downgraded completely to 100% stock original shipped 2.3.3 carrier branded bloatware firmware and it appears in Windows straight away without any issues. This is really quite annoying >_< but I guess I'm stuck on 2.3.3 for now since it works or risking the ICS upgrade to 4.0.3 again and just downgrading again if the poop hits the proverbial fan.
Thank you everyone for your help - I still suspect the USB port may be bad but at least it's working for now. Please feel free to close the thread mods.
Update: For those that are interested - I have now upgraded to ICS again and it's working perfectly. Which is really odd and makes no sense. But for those interested:
I was running 4.0.3 unbranded (OPS but with XEU CSC) XXLP8 - USB not working, battery draining in 4-5 hours, USB detects as AC for some reason
Downgraded to 2.3.6 Unbranded (XSA) - USB detecting on phone and saying connected, CSC coming up as unknown but format fixed this. Drivers not installing in Windows for Kies or MTP - suspected USB port
Downgraded to 2.3.3 Branded (OPS) - This was what shipped with my phone, USB started working with MTP, pops up in Windows no problem - CSC working
Upgraded to 4.0.3 unbranded (XSA) - Still working with MTP in Windows without issue. Battery drain seems to be solved as well but we'll see.
USB when plugged in is now detecting in settings -> about phone as Charging (USB) again as well.
I have no idea what the hell happened, I've done so many wipes the last few days and everything else it just all makes no sense (speaking of which I haven't done a wipe since I upgraded from 2.3.3 to 4.0.3... I should probably do that) and for whatever reason downgrading all the way back has solved it. Thank you again everyone for trying to help, I guess it's just one of those weird issues that noone can explain :/
Yesterday I wanted to see if there is an update to my phone, and it was. I downloaded the update (my other update at about 3 months ago was 550 MB and this was 35 MB) and when i wanted to install it my phone restarted and started to display that android icon (like the other update) but somenthing is different this time, THE PHONE KEEPS SHUTING DOWN AND DIPLAYING THAT ICON over and over again, it doesn't even start the upgrade cuz it shuts down. Please help me with this problem I don't know what to do, i didn't even shut down the phone cuz I was afraid it will get an error. Please help me. (My android version was 4.1.2 before the update, now I don't know)
P.S. The phone is not recognized by the pc
blackmanta45 said:
Yesterday I wanted to see if there is an update to my phone, and it was. I downloaded the update (my other update at about 3 months ago was 550 MB and this was 35 MB) and when i wanted to install it my phone restarted and started to display that android icon (like the other update) but somenthing is different this time, THE PHONE KEEPS SHUTING DOWN AND DIPLAYING THAT ICON over and over again, it doesn't even start the upgrade cuz it shuts down. Please help me with this problem I don't know what to do, i didn't even shut down the phone cuz I was afraid it will get an error. Please help me. (My android version was 4.1.2 before the update, now I don't know)
P.S. The phone is not recognized by the pc
Click to expand...
Click to collapse
you stuck in update. remove battery and switch on phone if still not starting phone then follow this recovery wipe data and cache but you will loose all your data
Hello Devs,
I have problem charging my s3 international version.
My phone is rooted and running custom rom s5 sensation v4.0 kitkat 4.4.2 with boeffla kernel v6.0 and latest CWM touch recovery.
I have flashed many custom roms before and all was working good before. The phone was also charging properly before.
But after some time when 4.3 was released I have flashed s4 revolution.
After flashing that rom my problem started.
1st problem was the phone was not gettin connected to my cell tower. Later after searching soo many hours on google I found out that it changed the efs version from v1 to v2. So I found out a rescue zip file which include only modem of xxemg4. I flashed it and then all was working good.
After some time I faced a problem of reverse charging means the phone is kept on charge but instead of charging the battery decrease. So again I searched on google about my problem and found out an app called galaxy charging current which show the power that is getting the phone while its connected to the charger. when I installed it and saw the current it was only showing max 100 min 999 and avg 100. I saw some where that the default current the phone should get is 1000 in max.
I searched alot on google on how to solve this problem, tried many diffrent rom , tried changing my charger, tried to flash back the previous rom which I was using in which I was not having any problem but after doing all this the result was same.
when I connect to the charger it shows 700 In max n after some time it keeps going down like 500 then 300 then last 100.
So after searching on google I have found out a solution of flashing custom kernel. I flashed googymax kernel in which using sTweak we can configure the battery power and ignore safety measures and unstable power.
After doing that my phone gets max 1000 min 1000 and avg 999.
My problem is that when ever I flash new rom I hav to flash custom kernel to ignore the unstable power and safety measures to properly charge my phone.
is there any way I can get back as before I was charging my phone without flashing custom kernel...???
Any answer will be appreciated.
Note :- I was using the original charger which I got in the box while purchasing.
First replace your battery, charger and lead, then flash full stock firmware with Odin.
What happens when you attempt to charge the phone completely off. Do you see the charging graphic?
If something is wrong with the micro-USB port then a wireless charging solution might be your only option.
You could try reloading the firmware using the Kies software on your PC - here's an overview of what to do:
- if you don't already have the Kies software installed on your PC, download it (just search Google) and install it. The first time it runs it'll update itself to the latest version so make sure you run it once before proceeding.
- put your phone in Download mode: with the phone completely off, press and hold the Volume Down and Home and Power buttons simultaneously, and release them all when you see the Samsung splash screen
- connect the phone to your PC with the USB cable that came with the phone
-- if you've never had the phone connected to your Windows-based computer before, you'll see messages about installing drivers, etc - just wait until this is done (may take 5 or 10 minutes) [I don't know what happens if you have a Mac - it probably just works]
- in the Kies software, select the second item in the Tools menu and just follow the prompts to enter the model number (in CAPS) and IMEI/Serial Number (both found under the battery - it's ok to remove the battery at this point)
- the Kies software should start downloading the correct firmware for your phone from the Internet; once that's done (depending on your Internet connection speed) it'll begin downloading that to the phone (this probably takes 10 minutes or so)
Thnaks for your rply
boomboomer said:
First replace your battery, charger and lead, then flash full stock firmware with Odin.
Click to expand...
Click to collapse
1st of all thanks for replying on my query.
As u stated to change the battery, Charger, Lead and to full flash stock firmware.
I already did that.
I have tried my friends battery with his charger ( not the 1 which come in box ).
but then also its the same.
Whats the problem in it.
Is it a software fault or hardware fault....???
Hermosa said:
What happens when you attempt to charge the phone completely off. Do you see the charging graphic?
If something is wrong with the micro-USB port then a wireless charging solution might be your only option.
You could try reloading the firmware using the Kies software on your PC - here's an overview of what to do:
- if you don't already have the Kies software installed on your PC, download it (just search Google) and install it. The first time it runs it'll update itself to the latest version so make sure you run it once before proceeding.
- put your phone in Download mode: with the phone completely off, press and hold the Volume Down and Home and Power buttons simultaneously, and release them all when you see the Samsung splash screen
- connect the phone to your PC with the USB cable that came with the phone
-- if you've never had the phone connected to your Windows-based computer before, you'll see messages about installing drivers, etc - just wait until this is done (may take 5 or 10 minutes) [I don't know what happens if you have a Mac - it probably just works]
- in the Kies software, select the second item in the Tools menu and just follow the prompts to enter the model number (in CAPS) and IMEI/Serial Number (both found under the battery - it's ok to remove the battery at this point)
- the Kies software should start downloading the correct firmware for your phone from the Internet; once that's done (depending on your Internet connection speed) it'll begin downloading that to the phone (this probably takes 10 minutes or so)
Click to expand...
Click to collapse
Thanks for the reply.
When I try to charge my phone when completely off, 1st it was showing me the graphics of battery charging when I was using 4.3 Custom Rom. But since I flashed my phone with 4.4 Custom Rom, I can't see the graphics of charging battery now.
As per your overview above I have tried all the possible ways to get back charging work properly ( your overview was also included in it ) but I dont get any success in it.
Now I have to compulsory flash custom kernel which supports the options of ignoring unstable power and safety measures.
But then also I will try to do what you told me.
Once again thanks.
I did a factory reset on my s9+ yesterday, and after that when i try to search for updates it tries to register my phone, but it fails everytime or just keeps trying forever. I tried connecting it to Kies but it won't recognize it. Idk what happened. It just won't let me check for any updates. It's an unlocked s9+ running on android 9.