Screen wont turn on in the dark and blacks out during calls - LG V30 Questions & Answers

I cant double tap to turn my screen on when its dark unless its bright in the room or im outside where its bright the screen turns on no problem, why is this? My old phone lg g5 turns on in the dark no problem when i double tap it. Also when i make or call or recieve a call the screen immediately blacks out when i hit the call button or answer the call..

macadacious91 said:
I cant double tap to turn my screen on when its dark unless its bright in the room or im outside where its bright the screen turns on no problem, why is this? My old phone lg g5 turns on in the dark no problem when i double tap it. Also when i make or call or recieve a call the screen immediately blacks out when i hit the call button or answer the call..
Click to expand...
Click to collapse
Or you can hit the fingerprint button on the back.
Sent via open market LG US998 V30/V30+

macadacious91 said:
I cant double tap to turn my screen on when its dark unless its bright in the room or im outside where its bright the screen turns on no problem, why is this? My old phone lg g5 turns on in the dark no problem when i double tap it. Also when i make or call or recieve a call the screen immediately blacks out when i hit the call button or answer the call..
Click to expand...
Click to collapse
Sounds like it could be a bad proximity sensor.
Sent from my LG-US998 using Tapatalk

ChazzMatt said:
Or you can hit the fingerprint button on the back.
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
Thats what i do for now but it get annoying that it blacks out like that and i forgot to mention on whatsapp i cant press anything on the screen, like i cant end call, turn on the speaker, mute or anything. All i can do is back out of the app and open it again and can do whatever i want but as soon as i hit the green bar that says return to call the screen freezes again and nothing on the screen works

kenbo111 said:
Sounds like it could be a bad proximity sensor.
Sent from my LG-US998 using Tapatalk
Click to expand...
Click to collapse
That's what i was thinking also, but i dont want to open up the phone.. lol

macadacious91 said:
That's what i was thinking also, but i dont want to open up the phone.. lol
Click to expand...
Click to collapse
The symptoms seem to point to the sensor saying that it is close to your ear even when it is not. Is something blocking it? A new case or something maybe
Sent from my LG-US998 using Tapatalk

Had a phone with a crack in the screen above the proximity sensor that caused the same problem.
Sent from my LG-H932 using Tapatalk

kenbo111 said:
The symptoms seem to point to the sensor saying that it is close to your ear even when it is not. Is something blocking it? A new case or something maybe
Sent from my LG-US998 using Tapatalk
Click to expand...
Click to collapse
Im thinking it is but im afraid to open up the phone as its new and i just got it. I bought it off ebay lol. And i dont have a case on the phone
djwuh said:
Had a phone with a crack in the screen above the proximity sensor that caused the same problem.
Sent from my LG-H932 using Tapatalk
Click to expand...
Click to collapse
Phone is new no cracks or damages on the screen

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So i downloaded a proximity sensor test and it is the sensor.. so now i have to open the phone up for sure and fix this..

Related

please help..

My A101it, just shut it self... after that I cannot open the device... please help...
Try holding the power button down for like 10-15 seconds, then press it again and see if it starts. When I first got the device that happened to me a few times. Hasn't happened since the 2.0.71 update, but that was the fix. The 10-15 second power button hold basically does a "cold boot" like on a PC that is locked up.
ExploreMN said:
Try holding the power button down for like 10-15 seconds, then press it again and see if it starts. When I first got the device that happened to me a few times. Hasn't happened since the 2.0.71 update, but that was the fix. The 10-15 second power button hold basically does a "cold boot" like on a PC that is locked up.
Click to expand...
Click to collapse
I tried everything Turn off Turn On... Shutdown hilding - or + then open... nothing comes out. Maybe their is a recovery something, using a PC..
Update on my A101IT, even thought its totally blackout, I can still press something on the screen, before I install RAMSHOOTER and place widget on the desk. I can still remember where I can press. So if press that part I can still here something. Maybe I can update orignal firmware...
In order for me not to guess,Is there anyone there can post a screenshot of a Recovery Menu that has a Developers Options or when you update the firmware by using a PC and transfering the update, so that I can touch the correct button... I can still connect my archos to my PC, it can be recognize. I'm still guessing were to press...Please help!
Help...please
raymondht said:
Help...please
Click to expand...
Click to collapse
If the cold boot did not work you are rather stuck. Have you considered contacting Archos for support?
ExploreMN said:
Try holding the power button down for like 10-15 seconds, then press it again and see if it starts. When I first got the device that happened to me a few times. Hasn't happened since the 2.0.71 update, but that was the fix. The 10-15 second power button hold basically does a "cold boot" like on a PC that is locked up.
Click to expand...
Click to collapse
Thank you very much but I have found this problem still in firmware 2.1.08
I had fixed this problem by adjust Brightness to 15-20%
jakkrith said:
Thank you very much but I have found this problem still in firmware 2.1.08
I had fixed this problem by adjust Brightness to 15-20%
Click to expand...
Click to collapse
Maybe I should have wrote a bit more by saying "It hasn't happened to me since 2.0.71" LOL
Im from the philippines, bought this from Hongkong.... I'll try calling them...
Latest update...
If I put some light like a flash light on the screen I can see a some of the deskstop... so its like the device has no light inside..
Even in the Archos startuplogo no light, but I can see it using a flash light.
Okay, so basically you are in a "no warranty" situation (unless this Hong Kong site will allow you to return it for replacement). The problem you are describing does not sound like a software issue. This seems to be a hardware problem.
You might want to find some kind of "tear apart" diagram for the 101 like http://www.theandroidphone.com/tag/how-to-disassemble-the-archos-101/
Perhaps you will get lucky and it will just be a loose connection or something simple like that. Otherwise you will need to get a new display...which is nearly as expensive as the unit itself. If that is the case, seriously...just wait a few more months and get one of the new Honeycomb tablets.
i had a similar problems some weeks ago with my 101 (was running an older firmware when it happened though)
for me those steps helped, i found them somewhere on the archosfans forums:
- remove sd card if you are using one
- hold down power button for 10 to 15 seconds
- release power button
- tap the power button 5 times
- archos will boot now if everything worked out
hope this helps
If I use a flashlight I can see the icons and buttons... so possible its a Backlight issue..
raymondht said:
If I use a flashlight I can see the icons and buttons... so possible its a Backlight issue..
Click to expand...
Click to collapse
didnt get that before, sorry
raymondht said:
Update on my A101IT, even thought its totally blackout, I can still press something on the screen, before I install RAMSHOOTER and place widget on the desk. I can still remember where I can press. So if press that part I can still here something. Maybe I can update orignal firmware...
In order for me not to guess,Is there anyone there can post a screenshot of a Recovery Menu that has a Developers Options or when you update the firmware by using a PC and transfering the update, so that I can touch the correct button... I can still connect my archos to my PC, it can be recognize. I'm still guessing were to press...Please help!
Click to expand...
Click to collapse
first screen after boot in recovery:
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"lightbox_toggle_sidebar": "Toggle sidebar"
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second screen - after click on "Recovery System":
after clicking "Format System":
plug in usb, copy aos-file and press the power button once
let us know if it worked out...
JeG81 said:
didnt get that before, sorry
first screen after boot in recovery:
second screen - after click on "Recovery System":
after clicking "Format System":
plug in usb, copy aos-file and press the power button once
let us know if it worked out...
Click to expand...
Click to collapse
Done this using a flashlight, reformat everthng, I also removed the Developer menu... But thanks for your suggestions..
Sounds like you turned the back light off. Some widgets have the ability to turn it off and not just down. Have you checked the settings for the back light to make sure it is on?
blazingwolf said:
Sounds like you turned the back light off. Some widgets have the ability to turn it off and not just down. Have you checked the settings for the back light to make sure it is on?
Click to expand...
Click to collapse
I have blackout on Archos Startup LOGO & Reovery Menu, incase where can I find it? I can still glans some buttons, using a flashlight...
raymondht said:
I have blackout on Archos Startup LOGO & Reovery Menu, incase where can I find it? I can still glans some buttons, using a flashlight...
Click to expand...
Click to collapse
have you tried to reformat your system in recovery?
(instead of the old version linked in the thread, get the newest firmware here)
what happens when you boot freshly installed android?
if its still dark then:
what is shown in > settings > display > brightness?

red led to the right of the fron face camera?

I called a friend of mine and accidently looked at My Phone. I noticed a red Light/led was flashing,just to The right of The Front face camera, to The left of The samsung Label.
Anyone knows What its for?
Shouldnt it be able to use that as a notification light?
Is it Proximity sensor?
My Proximity sensor (red led light) on SGS2 is normal not always show red light.
that's not an led but its proximity senson in work..
u wl notice it only when calling in handset mode..
BAWS said:
I called a friend of mine and accidently looked at My Phone. I noticed a red Light/led was flashing,just to The right of The Front face camera, to The left of The samsung Label.
Anyone knows What its for?
Shouldnt it be able to use that as a notification light?
Click to expand...
Click to collapse
Its the proximity sensor,,,if its blinking it means its on hold(its ready in case u switched to voice call),,,when it stays on it means its active,,
guitarmafia said:
Its the proximity sensor,,,if its blinking it means its on hold(its ready in case u switched to voice call),,,when it stays on it means its active,,
Click to expand...
Click to collapse
to be able to use this as a notification led u would require access to sourcecode and target this to flash or light up when reciving notification.
guitarmafia said:
Its the proximity sensor,,,if its blinking it means its on hold(its ready in case u switched to voice call),,,when it stays on it means its active,,
Click to expand...
Click to collapse
on mine, the proximity sensor is constantly blinking red while on call. When I cover the sensor slightly, it turns off the screen, but blinking never stops. Is this normal or defective? I see red light coming out of iphone4's sensor, but it never blinks. this is the first phone I've seen which has blinking red sensor light.
in my phone the red light stays ON even when im playing games or surfing on my phone and it gets turn off when i make a call or lock the screen. what does it indicates???
Dipzroks said:
in my phone the red light stays ON even when im playing games or surfing on my phone and it gets turn off when i make a call or lock the screen. what does it indicates???
Click to expand...
Click to collapse
any help plz ... it is always ON in my s2 why ??
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Just noticed the same on mine... Wondering if an over active sensor may be the cause of my terrible battery life
ALWA7SH6 said:
any help plz ... it is always ON in my s2 why ??
Click to expand...
Click to collapse
I have the same problem. It is so low that I can't take a picture of it.
SGS2 red light fixed
Hi, found your posts when trying to solve my led.
But then noticed an update notification.
Got a Viber update which clearly states "fixes proximity sensor issue"
And it did.
Hope it helps some of you.
For the first time ever, I've actually seen that red light thing turn on when I'm texting. I've seen it turn on before when I've set my phone to have a face lock, but just now, I was texting with some friends and noticed it was on. I also noticed that it turned off when I left a conversation. When I went back into a conversation, any one, it turned back on.
Do you have direct call enabled? As in, from a text message, you can lift your phone to your ear, and it calls the person in the conversation?
If so, that's why the sensor is on. It will always be 'waiting' for close contact, indicating that you have lifted the phone to your ear.
Sent from my GT-I9100: Powered by Dorimanx, running RootBox

Phone ramdomly wakes up

About 2-3 times a hour, the screen will turn itself on and display the lockscreen, then go back to sleep if i don't touch it.. I always think i'm receiving a text message or something and it's getting annoying.
I'm on VR 2.3, but I also had this problem on Lite'ning, so i don't think it's rom dependent. Could any of these apps be the issue? I've frozen a bunch of them tho and it didn't help.
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I had similar problem.. maybe something related to USB connector.
My phone randomly wakeup showing a steering wheel in notification area (using stock rom).. also, when that happen during a call, it switch to handsfree mode. That's was very annoying!
I've sent it back for assistence.
Bye
KK
You must have something running on the background, could be GMaps/Latitude, Push/Pull exchange etc etc..to know what it is, download and install Better Battery Stats and look under the 'Wakelocks' option. You will see what is causing the Awakes and take further steps.
And ATK is not advised for Android. (I was against it but now I too agree it )
Regards.
ithehappy said:
You must have something running on the background, could be GMaps/Latitude, Push/Pull exchange etc etc..to know what it is, download and install Better Battery Stats and look under the 'Wakelocks' option. You will see what is causing the Awakes and take further steps.
And ATK is not advised for Android. (I was against it but now I too agree it )
Regards.
Click to expand...
Click to collapse
Are you sure it's called Better Battery Stats? I can't see it on the market
edit* never mind, found it on xda.
Under wakelocks there's a huge list of stuff. Can any of these be the culprit?
Just check the first three or four, no need to check those which has some seconds duration, only check which has some minutes, like 10,15 mins duration.
Regards.
Please Help
my phone gets new problem each day and any further i go it get worse.
first i couldn’t connect to Vpn sometimes. i thought it may be personal problem.
then it got reset randomly with no reason. i didn't notice.
then it didn't recognized by computer and randomly didn't get charged.
today when it goes to standby mode it light up after few seconds and if i try to put it back in sleep mode by pushing power bottom it gets freeze and hang up.
Even when I turn the phone off sometimes it turns on by itself and after booting goes to car mode
Does have anybody similar problem?
I searched and found this (copy following line to address bar.. xda didn't let me to put a URL)
phonesreview.co.uk/2011/05/31/samsung-galaxy-s2-problems-by-users-discussions/
so it’s not just me.
Could anybody help me?
kasperok said:
I had similar problem.. maybe something related to USB connector.
My phone randomly wakeup showing a steering wheel in notification area (using stock rom).. also, when that happen during a call, it switch to handsfree mode. That's was very annoying!
I've sent it back for assistence.
Bye
KK
Click to expand...
Click to collapse
I'm having exactly the same issue... but I'm experiencing also USB issues: sometimes the phone "believes" is USB connected without any physical cable connected... very weird... I'm still searching in the forum if can be fixed by software, before to send it to a service
khosronejad said:
my phone gets new problem each day and any further i go it get worse.
first i couldn’t connect to Vpn sometimes. i thought it may be personal problem.
then it got reset randomly with no reason. i didn't notice.
then it didn't recognized by computer and randomly didn't get charged.
today when it goes to standby mode it light up after few seconds and if i try to put it back in sleep mode by pushing power bottom it gets freeze and hang up.
Even when I turn the phone off sometimes it turns on by itself and after booting goes to car mode
Does have anybody similar problem?
I searched and found this (copy following line to address bar.. xda didn't let me to put a URL)
phonesreview.co.uk/2011/05/31/samsung-galaxy-s2-problems-by-users-discussions/
so it’s not just me.
Could anybody help me?
Click to expand...
Click to collapse
Similar to me (see previous post) but I didn't experience any randomly restart, however the phone randomly is believing that USB cable is connected
The only culprit I cant really think off is your Advanced task killer, its doing more harm than good. Uninstall it and observe.
There a read up about task killers and what they actually do
Sent from my GT-I9100 using XDA Premium App
I see, I have uninstalled it and monitored my wakelocks with better battery stats.
Can't really find anything. Facebook, Spotify, Dialer, Tapatalk, Widgetlocker etc. Tried freezing them all except dialer problem still occurs (but not so often?)

Initial Issues with Evo LTE

I received the phone yesterday night and have been using it heavily since then. My intention is not to be a hater, but rather to see if anyone is having these issues. I'm coming from a Sprint GS2 and have not had any of the issues below...dare I say it was smoother in everyday operation?
1. When on lockscreen and accessing settings - lag/slow/studder
2. After initial phone unlock, scroll left/right and lag/studder
3. After initial phone unlock, opening app drawer takes about .5-1 sec to open. After that, it is instant.
4. After killing all apps and going back to the homescreen, scrolling produces an initial studder.
5. When scrolling through homescreens, the screen recognizes a 'long-press' and highlights whatever widget/app was selected and either moves it, or highlights it to resize. This only happens when scrolling through all screens quickly and constantly. I do this to see how quick I can scroll.
I think these are all because of Sense. I remember it being heavy when I had my Inspire, but don't recall having issues like these.
Mine is running pretty smooth.
Might be an app that's not playing nice.
Some folks are having some issues with WIFI. TRy shutting WIFI off and see if it goes away.
I also tend to minimize apps using my location. They might all do a "Where am I" everytime you wake it.
I've got an issue with loosing 3g network connectivity
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Sent from my EVO LTE
Hypeo said:
I've got an issue with loosing 3g network connectivity
Sent from my EVO LTE
Click to expand...
Click to collapse
I had this last night. A little airplane mode action brought back my connectivity, and I haven't had it drop 3G today. Hoping it was a fluke.
I have had 1 random reboot since yesterday, but otherwise it has really been running quick and nice. I am truly impressed with this device. Remind me of when I got my OG Evo and how impressed with it I was at the time.
Thanks for the legit replies guys. I usually end up making the threads that idiots reply to, but so far this crowd isn't half bad!
I'm going to keep working with it and hopefully the phone will lose the quirks (idk how but a man can hope).
Sent from my EVO using Tapatalk 2
I can't stop getting audible roaming alerts no matter what I turn off/silence
I've had about 4 random reboots... While in my belt clip and case. Get phone off blt and it's rebooting. Not rooted yet, so that's not it. Just installing all the apps I had on my 3d.
If I can't figure it out and still happening by Sunday I'm requesting a replacement.
Sent from my EVO using Tapatalk 2
Proximity sensor doesn't seem to work when I am on a call. Screen turns off before I get the phone to my ear, doesn't turn back on when it leaves my ear, and if I then turn the screen on using the power button then the screen just stays on during the call even if put back to my ear.
Anyone else?
I'm having some WiFi issues. It disconnects/reconnects pretty often
jaswolf said:
I can't stop getting audible roaming alerts no matter what I turn off/silence
Click to expand...
Click to collapse
no offense, but are you sure you're turning off the right settings? i only ask this because the layout can be pretty confusing. under settings>mobile data turn off the data roaming sound and roaming guards to stop the pop ups and roaming sounds
Beherrschen said:
Proximity sensor doesn't seem to work when I am on a call. Screen turns off before I get the phone to my ear, doesn't turn back on when it leaves my ear, and if I then turn the screen on using the power button then the screen just stays on during the call even if put back to my ear.
Anyone else?
Click to expand...
Click to collapse
+3 on this ( I have 3 brand new EVO 4g LTE phones doing this) the proximity sensor is totally going berserk during calls.
ImaWinRAR said:
no offense, but are you sure you're turning off the right settings? i only ask this because the layout can be pretty confusing. under settings>mobile data turn off the data roaming sound and roaming guards to stop the pop ups and roaming sounds
Click to expand...
Click to collapse
Yep, I've turned off all of those (even the international roaming guards) and still get the audible notification. Even with the phone on vibrate or silent modes. Changing notification sound doesn't change the roaming notification either...
navigation
When Navigating Screen goes black. Power cycle does not reinstate map only closing in apps works.
When I was connected to wifi, my phone wasn't playing nice with Sprint's data network. Despite the browser working, I couldn't get speech-to-text working or some other things that require data. Turning it off and then on again seemed to fix it, but it's happened a couple times.
Beherrschen said:
Proximity sensor doesn't seem to work when I am on a call. Screen turns off before I get the phone to my ear, doesn't turn back on when it leaves my ear, and if I then turn the screen on using the power button then the screen just stays on during the call even if put back to my ear.
Anyone else?
Click to expand...
Click to collapse
Try to calibrate the G-Sensor, Settings -> Display & Gestures, I tried it and it seems to be much better.
tricknasty said:
I'm having some WiFi issues. It disconnects/reconnects pretty often
Click to expand...
Click to collapse
Try settings->wifi->advanced (click the menu button), and see how long the phone will keep wifi on if it goes to sleep. I'd just turn it to always stay on.
Initial issues? Oh you guys that already got the phone are already complaining? Geez LOL
Sent via XDA Premium
Havent noticed any proximity sensor issues yet.
Sent from my EVO using Tapatalk 2
No issues here with the proximity sensor. It turns on and off when it should. If anything, it turns off a bit sooner than the old evo did, but not an issue either way.
Yesterday (day 1), my speech to text was crap. I'd say a sentence, it would record one word or letter. I cleared the voice recognition cache to reset it to learn from new. Maybe that helped, maybe something on google needed a day to cycle.
One or two fc's for a sideloaded app. No reboots or other crashes.
I am rooted (less than 4 hours after bring it home).
Also, I'm using nova launcher. I like adw ex, but the 3 vertical dots at the bottom are annoying. If/when they update it for ICS I may switch back. Nova works quite well, with almost as many bells/whistles as adw. Also using latest widget locker for the lock screen. I hate sense, and more so the sense lock screen. Several choices are not enough. I have all my frequently used apps right there on the lock screen.
Also, both adw and nova lets you access some of the hidden settings/functions from the settings menu using the 'activities' shortcuts.

fully disable touchscreen when screen off s21?

Hi everyone,
sorry if this has been answered, I tried to search. Since the last samsung update my phone is constantly turning on the torch or calling 911 when its in my pocket. I've tried everything and just cant seem to stop this stupidity!
Is there a way to fully disable touchscreen when the screen is off? When you press the powerbutton and screen wakes up the touch starts again? I dont care about waking the screen up with the fingerprint!
thanks
You should have these settings, they use to be there with Pie on Samsung's.
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"lightbox_previous": "Previous",
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"lightbox_new_window": "New window",
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Turning the display away from your skin and using a case with slightly raised display guards helps a lot. Turning on Accidental touch protection stops it most times.
blackhawk said:
You should have these settings, they use to be there with Pie on Samsung's.
View attachment 5788499View attachment 5788497
Turning the display away from your skin and using a case with slightly raised display guards helps a lot. Turning on Accidental touch protection stops it most times.
Click to expand...
Click to collapse
I have all those setup, I have double tap to wake all off also.
I just installed Touch Blocker but it doesnt behave as I would expect. The touch is still active when on lockscreen/off and then blocks once you unlock it. so there is still a chance could butt dial 911.. hmm
cookie666 said:
I have all those setup, I have double tap to wake all off also.
I just installed Touch Blocker but it doesnt behave as I would expect. The touch is still active when on lockscreen/off and then blocks once you unlock it. so there is still a chance could butt dial 911.. hmm
Click to expand...
Click to collapse
I use the Zizo Bolt case, it provides excellent protection, a two layer system with an outer polycarbonate shell. Never comes apart in a multi impact drop. It has slightly raises display guards that help reduce false touches when using and in pocket. I have 2 N10+'s and use One Handed Operation plus as well as Edge Panels, it doesn't interfere with their use very much.
I don't use lock screen, double tap on/off. If you face it away from your skin and then be careful not to touch the screen when placing it in your pocket it works well. BDU pant button (unbuttoned) cargo pockets are great for these phones. Most times Accidental Lock Protection stops it. The other thing you can do is set the display timeout to a lower value; less time to do damage. However mine are still set to 10 minutes. I habitually double tap it all the time.
Lol, a couple times I pulled it out and saw menus I never saw before. I explore settings etc a lot too. So many buried submenus
911? I'm more afraid of changing a vital setting.
Emergency call is package blocked on my devices as well.
blackhawk said:
Emergency call is package blocked on my devices as well.
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ok how to do this? I disabled stuff when I first got this phone ages ago, think I used ADB.
my spigien case is awesome, its just the pocket dial and button pressing has got worse with updates!
cookie666 said:
ok how to do this? I disabled stuff when I first got this phone ages ago, think I used ADB.
my spigien case is awesome, its just the pocket dial and button pressing has got worse with updates!
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I'm not sure how I disabled it... eventually I can find it but after 5 minutes, nothing
cookie666 said:
Hi everyone,
sorry if this has been answered, I tried to search. Since the last samsung update my phone is constantly turning on the torch or calling 911 when its in my pocket. I've tried everything and just cant seem to stop this stupidity!
Is there a way to fully disable touchscreen when the screen is off? When you press the powerbutton and screen wakes up the touch starts again? I dont care about waking the screen up with the fingerprint!
thanks
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Not exactly what you are asking BUT just got a S21 two weeks ago and pocket dialed police twice - they called first but still= bad.
Tried to get energency tab off lockscreen with Samsung Remote Tutor [ and Samsung tech ] - not possible .
NOW however I have fingerprint enabled .
When phone is in my pocket in 'standby black screen mode' 'screen off'
IF it is jostled around - it goes to the
FINGERPRINT SCREEN -
and can not call 911 .
And I get messages sometimes that screen was temporarily disabled due to random touches or something like that but it turns back on right away.
SO - the fingerprint reader screen acts as a buffer where the 'emergency call ' button is NOT exposed in my pocket .
Questions ? I was very annoyed with this the first day and second day I got the phone .

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