Related
Anyone else having any problems with the touchscreen? I noticed the phone was very very accurate when texting among other things (coming from the EVO 4G) and I thought something was up the past few days because my autocorrect was stepping in a lot more than usual even thought I thought I was hitting the right keys.
Now, when I'm at the pattern lock screen, I can draw my pattern as many times as I want and it never draws the pattern I draw. I will drag an entire line and it will either show I'm touching the first or the last dot. And on the home screen, I'll swipe and it won't move (kinda rebounds back to the page I was on) or it thinks I'm pinching the screen.
Just wondering if anyone else had this problem and had to return it yet?
I'm having problems where I can't use my screen from time to time. It seems to stick. The only way to get back to my screen working is by turning my phone screen off. This is starting to become an issue. Especially when I am in the middle of a message or email.
Sent from my great Evo3D.
Is it certain keys don't work? Actually noticed that in landscape mode, my palm was touching the corner of the screen rendering some key strokes unrecognizable. Seems to have a more sensitive screen.
jrdoctor said:
I'm having problems where I can't use my screen from time to time. It seems to stick. The only way to get back to my screen working is by turning my phone screen off. This is starting to become an issue. Especially when I am in the middle of a message or email.
Sent from my great Evo3D.
Click to expand...
Click to collapse
Sent from my PG86100 using XDA App
The phone thinks It's being touched around the Y and G keys. I went to enter my gmail account info since I got locked out and it kept pressing those keys. Really annoying.
I'm having same problem and its annoying me allot .. I'm not sure if its the screen or a bug .. but there is times my screen is not responsive.. I've thought of bringing it in.
Sent from my PG86100 using XDA App
I'm having this problem right now. My phone seems to be hitting keys by itself(like continuously going back to the previous screen) and my lockscreen pattern only registers one hit even though i'm moving to more than one dot at a time. I just rebooted and it's still doing this. It's randomly doing this over the past 2 days though.
There is times that ill do the pattern 3 or 4 times and it will reset itself.. or ill have to wait 30 seconds after i have repeatedly done the pattern.. It has been doing it since I had the phone.. its irritating as hell.. not sure if its a phone issue or screen issue ... But I'm sure Sprint will make something up and just so a reset..
Sent from my PG86100 using XDA App
sdezrilov said:
Is it certain keys don't work? Actually noticed that in landscape mode, my palm was touching the corner of the screen rendering some key strokes unrecognizable. Seems to have a more sensitive screen.
it's not certain keys, no difference whether in landscape or not. It's become a major issue. I haven't used the lock screen because I have problems so often with the regular screen. Just really frustrating.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Sent from my great Evo3D.
Have any of you guys temp rooted? I have. I don't know if that is the issue since temp root attacks the graphics driver to get root.
-viperboy- said:
Have any of you guys temp rooted? I have. I don't know if that is the issue since temp root attacks the graphics driver to get root.
Click to expand...
Click to collapse
Bone stock here. The problem comes and goes randomly. Had the problem half hour ago, just left it alone for awhile, and now it seems to be normal again.
I've never thought I had very good luck, but when I come to these forums and read the problems so many of you guys have with your phones, I think I do. I've never had an issue with any of my Android phones. I wonder if its because I hardly download any apps. I mainly use it for browsing the net, text and phone calls. Just weird.
Any of you guys with this problem notice that it happens more when attached to USB? I just realized that the past 2 or 3 times I have the touchscreen issue that I also had the 3D charging on via USB on my computer.
dcfella said:
Any of you guys with this problem notice that it happens more when attached to USB? I just realized that the past 2 or 3 times I have the touchscreen issue that I also had the 3D charging on via USB on my computer.
Click to expand...
Click to collapse
Yeah, seems like most phones act weird when plugged in. Still having lockscreen issues, really REALLY annoying!
Mine has been having a ton of issues starting this last weekend. Sometimes it seems to have a mind of it's own and keys just start getting pressed. Other times it won't process touches. Most of the time the App drawer and personalization launchers at the bottom of the sense skin won't work. Thought I had it fixed last night by clearing a bunch of program data, but came back today. Seems to be a hardware issue. Probably take it back in. Really upset as this is my third one so far. Have done multiple hard resets to try to clear it.
I was able to catch this happening in the "MultiTouch Visualizer" app, and took some screenshots of it. These screenshots show what appears to be 2 separate issues, but they seem to be closely related.
In this one, I'm actually touching in the center of the two touch points (i.e., where the blue circle appears), but there it seems to have some kind of "gap" in the sensor, where it thinks that my one touch is actually two. It always occurs at that horizontal location -- basically along the blue horizontal line.
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If I move my finger up, it goes back to one pointer:
and likewise if I drag down, below that problem region:
But when crossing that region of the touchscreen, it gets interrupted and thinks there are 2 touch events. That's what makes it difficult or impossible to unlock when the problem is occurring.
The 2nd issue is that after a while of testing, it actually ended up "sticking" where it was registering two touch events at the bottom center, even though I am not touching the screen:
and this is what happened when I did touch the screen (pointer "1" is where I was actually touching, but pointers 2 and 3 were still registering, so it thought I was touching the screen in 3 places):
The problems seem to come up about 2 or 3 times a day. Usually at the worst possible moment -- there was one time I was trying to snooze the alarm, and somehow it ended up tapping that center location on its own several times... First tap opened the Phone app (the center button on the Sense home screen) to the call log. Second tap registered on the green "Call" button, so it ended up redialing the last number I called. I panicked and tried to end the call by tapping several times on the End Call button, but it wouldn't register at all... I tried home, back, opening the notification bar, etc, and nothing was responding. Eventually the call ended after going to their voicemail, but then it tapped the green "Call" button again, and called them again!
I'm probably going to have the same issue trying to replace it, because it doesn't happen all the time.
Devilived666 said:
I'm having same problem and its annoying me allot .. I'm not sure if its the screen or a bug .. but there is times my screen is not responsive.. I've thought of bringing it in.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
I've had this issue I can recreate it, I returned my first 3d and noticed the second one did the same thing. I think its a kernel issue because the cooked kernels don't have this problem. And this seems to happen after rooting the phone using the temp root method.
It has something to do with the multi touch.
Ill take the draw app, draw a line and at the same time touch a different part of the screen, the line im drawing will now look like this __ __ __ __ all broken like that. This has happened on two 3d's now. So when your keyboard is suddenly becomes non responsive, this is probably what's going on. The problem will fix itself in about five seconds or so and operate normally again. I thought about making a video of it.
I made a cool YouTube video of the problem:
http://www.youtube.com/watch?v=8rz3uWFuDkI
phatmanxxl said:
I made a cool YouTube video of the problem:
http://www.youtube.com/watch?v=8rz3uWFuDkI
Click to expand...
Click to collapse
i was watching that video and i was gonna paste the link lol
maejrep said:
The problems seem to come up about 2 or 3 times a day. Usually at the worst possible moment -- there was one time I was trying to snooze the alarm, and somehow it ended up tapping that center location on its own several times... First tap opened the Phone app (the center button on the Sense home screen) to the call log. Second tap registered on the green "Call" button, so it ended up redialing the last number I called. I panicked and tried to end the call by tapping several times on the End Call button, but it wouldn't register at all... I tried home, back, opening the notification bar, etc, and nothing was responding. Eventually the call ended after going to their voicemail, but then it tapped the green "Call" button again, and called them again!
I'm probably going to have the same issue trying to replace it, because it doesn't happen all the time.
Click to expand...
Click to collapse
I had this exact thing happen to me yesterday. It called someone I really didn't want to talk to, and I kept trying to hang the freakin phone up. It went to their voice mail and I am yelling at the phone to shut off at this point, and I finally just ripped the battery out... Probably was a funny voicemail for the person.. ugh..
I get touchscreen issues but it only seems to be when I just washed my hands and they are still ever so slightly wet. Thats when the screen gets super stuck and I have all sorts of issues. And I would never use my phone with "wet" hands, this is like after I used a paper towel and I didn't even think they were wet, wet lol..
It happens often enough to be annoying, but not so often that each time it does it I am still confused as to wtf is going on.
Mine has had random times where most of the touch screen wont work since day one, happens every couple of days, usually have to reboot for it to work again
About 2-3 times a hour, the screen will turn itself on and display the lockscreen, then go back to sleep if i don't touch it.. I always think i'm receiving a text message or something and it's getting annoying.
I'm on VR 2.3, but I also had this problem on Lite'ning, so i don't think it's rom dependent. Could any of these apps be the issue? I've frozen a bunch of them tho and it didn't help.
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I had similar problem.. maybe something related to USB connector.
My phone randomly wakeup showing a steering wheel in notification area (using stock rom).. also, when that happen during a call, it switch to handsfree mode. That's was very annoying!
I've sent it back for assistence.
Bye
KK
You must have something running on the background, could be GMaps/Latitude, Push/Pull exchange etc etc..to know what it is, download and install Better Battery Stats and look under the 'Wakelocks' option. You will see what is causing the Awakes and take further steps.
And ATK is not advised for Android. (I was against it but now I too agree it )
Regards.
ithehappy said:
You must have something running on the background, could be GMaps/Latitude, Push/Pull exchange etc etc..to know what it is, download and install Better Battery Stats and look under the 'Wakelocks' option. You will see what is causing the Awakes and take further steps.
And ATK is not advised for Android. (I was against it but now I too agree it )
Regards.
Click to expand...
Click to collapse
Are you sure it's called Better Battery Stats? I can't see it on the market
edit* never mind, found it on xda.
Under wakelocks there's a huge list of stuff. Can any of these be the culprit?
Just check the first three or four, no need to check those which has some seconds duration, only check which has some minutes, like 10,15 mins duration.
Regards.
Please Help
my phone gets new problem each day and any further i go it get worse.
first i couldn’t connect to Vpn sometimes. i thought it may be personal problem.
then it got reset randomly with no reason. i didn't notice.
then it didn't recognized by computer and randomly didn't get charged.
today when it goes to standby mode it light up after few seconds and if i try to put it back in sleep mode by pushing power bottom it gets freeze and hang up.
Even when I turn the phone off sometimes it turns on by itself and after booting goes to car mode
Does have anybody similar problem?
I searched and found this (copy following line to address bar.. xda didn't let me to put a URL)
phonesreview.co.uk/2011/05/31/samsung-galaxy-s2-problems-by-users-discussions/
so it’s not just me.
Could anybody help me?
kasperok said:
I had similar problem.. maybe something related to USB connector.
My phone randomly wakeup showing a steering wheel in notification area (using stock rom).. also, when that happen during a call, it switch to handsfree mode. That's was very annoying!
I've sent it back for assistence.
Bye
KK
Click to expand...
Click to collapse
I'm having exactly the same issue... but I'm experiencing also USB issues: sometimes the phone "believes" is USB connected without any physical cable connected... very weird... I'm still searching in the forum if can be fixed by software, before to send it to a service
khosronejad said:
my phone gets new problem each day and any further i go it get worse.
first i couldn’t connect to Vpn sometimes. i thought it may be personal problem.
then it got reset randomly with no reason. i didn't notice.
then it didn't recognized by computer and randomly didn't get charged.
today when it goes to standby mode it light up after few seconds and if i try to put it back in sleep mode by pushing power bottom it gets freeze and hang up.
Even when I turn the phone off sometimes it turns on by itself and after booting goes to car mode
Does have anybody similar problem?
I searched and found this (copy following line to address bar.. xda didn't let me to put a URL)
phonesreview.co.uk/2011/05/31/samsung-galaxy-s2-problems-by-users-discussions/
so it’s not just me.
Could anybody help me?
Click to expand...
Click to collapse
Similar to me (see previous post) but I didn't experience any randomly restart, however the phone randomly is believing that USB cable is connected
The only culprit I cant really think off is your Advanced task killer, its doing more harm than good. Uninstall it and observe.
There a read up about task killers and what they actually do
Sent from my GT-I9100 using XDA Premium App
I see, I have uninstalled it and monitored my wakelocks with better battery stats.
Can't really find anything. Facebook, Spotify, Dialer, Tapatalk, Widgetlocker etc. Tried freezing them all except dialer problem still occurs (but not so often?)
I received the phone yesterday night and have been using it heavily since then. My intention is not to be a hater, but rather to see if anyone is having these issues. I'm coming from a Sprint GS2 and have not had any of the issues below...dare I say it was smoother in everyday operation?
1. When on lockscreen and accessing settings - lag/slow/studder
2. After initial phone unlock, scroll left/right and lag/studder
3. After initial phone unlock, opening app drawer takes about .5-1 sec to open. After that, it is instant.
4. After killing all apps and going back to the homescreen, scrolling produces an initial studder.
5. When scrolling through homescreens, the screen recognizes a 'long-press' and highlights whatever widget/app was selected and either moves it, or highlights it to resize. This only happens when scrolling through all screens quickly and constantly. I do this to see how quick I can scroll.
I think these are all because of Sense. I remember it being heavy when I had my Inspire, but don't recall having issues like these.
Mine is running pretty smooth.
Might be an app that's not playing nice.
Some folks are having some issues with WIFI. TRy shutting WIFI off and see if it goes away.
I also tend to minimize apps using my location. They might all do a "Where am I" everytime you wake it.
I've got an issue with loosing 3g network connectivity
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Sent from my EVO LTE
Hypeo said:
I've got an issue with loosing 3g network connectivity
Sent from my EVO LTE
Click to expand...
Click to collapse
I had this last night. A little airplane mode action brought back my connectivity, and I haven't had it drop 3G today. Hoping it was a fluke.
I have had 1 random reboot since yesterday, but otherwise it has really been running quick and nice. I am truly impressed with this device. Remind me of when I got my OG Evo and how impressed with it I was at the time.
Thanks for the legit replies guys. I usually end up making the threads that idiots reply to, but so far this crowd isn't half bad!
I'm going to keep working with it and hopefully the phone will lose the quirks (idk how but a man can hope).
Sent from my EVO using Tapatalk 2
I can't stop getting audible roaming alerts no matter what I turn off/silence
I've had about 4 random reboots... While in my belt clip and case. Get phone off blt and it's rebooting. Not rooted yet, so that's not it. Just installing all the apps I had on my 3d.
If I can't figure it out and still happening by Sunday I'm requesting a replacement.
Sent from my EVO using Tapatalk 2
Proximity sensor doesn't seem to work when I am on a call. Screen turns off before I get the phone to my ear, doesn't turn back on when it leaves my ear, and if I then turn the screen on using the power button then the screen just stays on during the call even if put back to my ear.
Anyone else?
I'm having some WiFi issues. It disconnects/reconnects pretty often
jaswolf said:
I can't stop getting audible roaming alerts no matter what I turn off/silence
Click to expand...
Click to collapse
no offense, but are you sure you're turning off the right settings? i only ask this because the layout can be pretty confusing. under settings>mobile data turn off the data roaming sound and roaming guards to stop the pop ups and roaming sounds
Beherrschen said:
Proximity sensor doesn't seem to work when I am on a call. Screen turns off before I get the phone to my ear, doesn't turn back on when it leaves my ear, and if I then turn the screen on using the power button then the screen just stays on during the call even if put back to my ear.
Anyone else?
Click to expand...
Click to collapse
+3 on this ( I have 3 brand new EVO 4g LTE phones doing this) the proximity sensor is totally going berserk during calls.
ImaWinRAR said:
no offense, but are you sure you're turning off the right settings? i only ask this because the layout can be pretty confusing. under settings>mobile data turn off the data roaming sound and roaming guards to stop the pop ups and roaming sounds
Click to expand...
Click to collapse
Yep, I've turned off all of those (even the international roaming guards) and still get the audible notification. Even with the phone on vibrate or silent modes. Changing notification sound doesn't change the roaming notification either...
navigation
When Navigating Screen goes black. Power cycle does not reinstate map only closing in apps works.
When I was connected to wifi, my phone wasn't playing nice with Sprint's data network. Despite the browser working, I couldn't get speech-to-text working or some other things that require data. Turning it off and then on again seemed to fix it, but it's happened a couple times.
Beherrschen said:
Proximity sensor doesn't seem to work when I am on a call. Screen turns off before I get the phone to my ear, doesn't turn back on when it leaves my ear, and if I then turn the screen on using the power button then the screen just stays on during the call even if put back to my ear.
Anyone else?
Click to expand...
Click to collapse
Try to calibrate the G-Sensor, Settings -> Display & Gestures, I tried it and it seems to be much better.
tricknasty said:
I'm having some WiFi issues. It disconnects/reconnects pretty often
Click to expand...
Click to collapse
Try settings->wifi->advanced (click the menu button), and see how long the phone will keep wifi on if it goes to sleep. I'd just turn it to always stay on.
Initial issues? Oh you guys that already got the phone are already complaining? Geez LOL
Sent via XDA Premium
Havent noticed any proximity sensor issues yet.
Sent from my EVO using Tapatalk 2
No issues here with the proximity sensor. It turns on and off when it should. If anything, it turns off a bit sooner than the old evo did, but not an issue either way.
Yesterday (day 1), my speech to text was crap. I'd say a sentence, it would record one word or letter. I cleared the voice recognition cache to reset it to learn from new. Maybe that helped, maybe something on google needed a day to cycle.
One or two fc's for a sideloaded app. No reboots or other crashes.
I am rooted (less than 4 hours after bring it home).
Also, I'm using nova launcher. I like adw ex, but the 3 vertical dots at the bottom are annoying. If/when they update it for ICS I may switch back. Nova works quite well, with almost as many bells/whistles as adw. Also using latest widget locker for the lock screen. I hate sense, and more so the sense lock screen. Several choices are not enough. I have all my frequently used apps right there on the lock screen.
Also, both adw and nova lets you access some of the hidden settings/functions from the settings menu using the 'activities' shortcuts.
So I recently rooted my phone and now I currently have AOKP ROM with Fluxi kernel. When I had first gotten AOKP on my phone the lock screen worked fine and I really liked the different things you could do to customize it. However, for some reason my lock screen never shows up anymore? If I push the power button or my screen times out and I press the power button, the screen comes right back on to what I had been doing when the screen turned off/I hit the power button, so that there's no lock screen at all now. Is there a way to fix this? And yes, I've searched these forums and Google trying to be the least noobish I can be
IRONGOOSE said:
So I recently rooted my phone and now I currently have AOKP ROM with Fluxi kernel. When I had first gotten AOKP on my phone the lock screen worked fine and I really liked the different things you could do to customize it. However, for some reason my lock screen never shows up anymore? If I push the power button or my screen times out and I press the power button, the screen comes right back on to what I had been doing when the screen turned off/I hit the power button, so that there's no lock screen at all now. Is there a way to fix this? And yes, I've searched these forums and Google trying to be the least noobish I can be
Click to expand...
Click to collapse
My guess is that you've inadvertently set your screen lock to "none" instead of "slide" or whatever it is you want. Should be under settings/security/screen lock. . .or something to that effect.
I would first try wiping cache and dalvik cache in CWN and try to fix permissions. Also make sure to check your lockscreen settings.
Sent from my SGH-I777 using xda premium
xhepera said:
My guess is that you've inadvertently set your screen lock to "none" instead of "slide" or whatever it is you want. Should be under settings/security/screen lock. . .or something to that effect.
Click to expand...
Click to collapse
+1. This has happened on here before.
IRONGOOSE said:
So I recently rooted my phone and now I currently have AOKP ROM with Fluxi kernel. When I had first gotten AOKP on my phone the lock screen worked fine and I really liked the different things you could do to customize it. However, for some reason my lock screen never shows up anymore? If I push the power button or my screen times out and I press the power button, the screen comes right back on to what I had been doing when the screen turned off/I hit the power button, so that there's no lock screen at all now. Is there a way to fix this? And yes, I've searched these forums and Google trying to be the least noobish I can be
Click to expand...
Click to collapse
Are you saying the lock screen never comes on or only if you hit power button off on? Make sure you didn't check "Wait to lock screen" in menu / system settings / ROM control / Lock screen options.... GL
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So. It's not a Rom problem. It's something on your end. Either setting, or you need to do a clean install. However I'm assuming u did do a full wipe including system and data before posting this, as this is common knowledge.
Sent from my SGH-I777 using Tapatalk 2
@xhepera
Well I know that I can do that, but then I have no secure unlock. What I want is that the screen actually locks so that I have to put in my pattern after say 2mins and the rest of the time have the slide to unlock. Thanks anyways
@snipe2nite
Yes, I've already looked into that too and that's not the problem sadly. My problem is that my slide to unlock screen never comes on at all when it should after the screen goes off for a short amount of time before my secure unlock screen kicks in. Thanks for the answer though!
@Phalanx7621
Yaaaa... I didn't. I'm extremely new to this, but ya, I should of done that anyways, pretty stupid of me not to. Thanks for educating me lol, I'll see what happens.
@jt.61
I'm going to try that too, I saw something about that somewhere else for a different phone and it was from a long time ago, thanks
It wouldn't let me quote you guys cuz I haven't done 10 posts yet :/ sorry
Have you checked your lockscreen settings in the ROM Control? There's a setting in there to "show standard lockscreen before secure unlock." Sorry if that's not what you need. I guess at this point I'm not really sure what it is you're after, as your original post didn't mention secure lock, just the slide-to-unlock element.
IRONGOOSE said:
@snipe2nite
Yes, I've already looked into that too and that's not the problem sadly. My problem is that my slide to unlock screen never comes on at all when it should after the screen goes off for a short amount of time before my secure unlock screen kicks in. Thanks for the answer though!
Click to expand...
Click to collapse
First of all, what is your "secure unlock screen"?
Also, a short amount of time? How shorts? 5 seconds? 10 seconds or 10 minutes?
Say, after "a short amount of time", say 5 minutes, do you get the unlock screen that looks like what Phalanx has posted above?
If yes, then you should already have the unlock screen working correctly and snipe2nite already gave you a hint. Check that option out.
If you set for 1 minute then during that 1 minute (from the screen goes off to secure unlock screen kicks in), it WON'T lock, yes, if you press the power button again, it brings right up.
Phalanx7621 said:
So. It's not a Rom problem. It's something on your end. Either setting, or you need to do a clean install. However I'm assuming u did do a full wipe including system and data before posting this, as this is common knowledge.
Sent from my SGH-I777 using Tapatalk 2
Click to expand...
Click to collapse
IRONGOOSE said:
@Phalanx7621
Yaaaa... I didn't. I'm extremely new to this, but ya, I should of done that anyways, pretty stupid of me not to. Thanks for educating me lol, I'll see what happens.
Click to expand...
Click to collapse
Yea, thats your problem. Amazed your still getting replies from others. Learn what your doing, do some searching. This thread is pointless.
And thats my nice comment.
@xhepera
What I want is so that when my screen turns off (after time out or when I press the power button) and when I turn it back on (before the 2 minutes that's needed for the screen to actually lock and I have to enter my code or pattern) there is a slide to unlock feature that I can use to get to a couple of different apps, like the screen that Phalanx posted. I could do this before, like after timeout it would go straight to slide to unlock then after 2 minutes of the screen being off I would have to do my pattern.
@votinh
What I meant by secure unlock is when the phone requires a code to unlock like a pattern, etc. And by short amount of time I mean 1 second to 2 minutes (or 5 mins, or whatever I set as my screen lock time) As I said before, it worked in the past so that if the screen went off and I turned it back on within those 2 mins, there would be a slide to unlock screen like Phalanx's picture. Now it just goes straight back to what I was doing
Thanks both of you for your patience lol I feel like a little kid trying to explain this to people
I'm currently re flashing the ROM and gapps after factory reset and cache wipe.. hope it works and stays
Have you checked the "Show lockscreen before unlock" option?
votinh said:
Have you checked the "Show lockscreen before unlock" option?
Click to expand...
Click to collapse
Yes, I had messed around with that and thought it was a silly feature because all it had done before I had cleared and reflashed my phone was put the honeycomb/slide to unlock feature right before my actual secure unlock so I had to do both to unlock my phone...
EDIT: It still does that???? It seemed like it was doing the right thing just a second ago... Nevermind then... I guess it's not even a feature to have slide to unlock THEN secure unlock after 2 mins????
I cant double tap to turn my screen on when its dark unless its bright in the room or im outside where its bright the screen turns on no problem, why is this? My old phone lg g5 turns on in the dark no problem when i double tap it. Also when i make or call or recieve a call the screen immediately blacks out when i hit the call button or answer the call..
macadacious91 said:
I cant double tap to turn my screen on when its dark unless its bright in the room or im outside where its bright the screen turns on no problem, why is this? My old phone lg g5 turns on in the dark no problem when i double tap it. Also when i make or call or recieve a call the screen immediately blacks out when i hit the call button or answer the call..
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Click to collapse
Or you can hit the fingerprint button on the back.
Sent via open market LG US998 V30/V30+
macadacious91 said:
I cant double tap to turn my screen on when its dark unless its bright in the room or im outside where its bright the screen turns on no problem, why is this? My old phone lg g5 turns on in the dark no problem when i double tap it. Also when i make or call or recieve a call the screen immediately blacks out when i hit the call button or answer the call..
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Click to collapse
Sounds like it could be a bad proximity sensor.
Sent from my LG-US998 using Tapatalk
ChazzMatt said:
Or you can hit the fingerprint button on the back.
Sent via open market LG US998 V30/V30+
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Thats what i do for now but it get annoying that it blacks out like that and i forgot to mention on whatsapp i cant press anything on the screen, like i cant end call, turn on the speaker, mute or anything. All i can do is back out of the app and open it again and can do whatever i want but as soon as i hit the green bar that says return to call the screen freezes again and nothing on the screen works
kenbo111 said:
Sounds like it could be a bad proximity sensor.
Sent from my LG-US998 using Tapatalk
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Click to collapse
That's what i was thinking also, but i dont want to open up the phone.. lol
macadacious91 said:
That's what i was thinking also, but i dont want to open up the phone.. lol
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The symptoms seem to point to the sensor saying that it is close to your ear even when it is not. Is something blocking it? A new case or something maybe
Sent from my LG-US998 using Tapatalk
Had a phone with a crack in the screen above the proximity sensor that caused the same problem.
Sent from my LG-H932 using Tapatalk
kenbo111 said:
The symptoms seem to point to the sensor saying that it is close to your ear even when it is not. Is something blocking it? A new case or something maybe
Sent from my LG-US998 using Tapatalk
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Click to collapse
Im thinking it is but im afraid to open up the phone as its new and i just got it. I bought it off ebay lol. And i dont have a case on the phone
djwuh said:
Had a phone with a crack in the screen above the proximity sensor that caused the same problem.
Sent from my LG-H932 using Tapatalk
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Click to collapse
Phone is new no cracks or damages on the screen
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So i downloaded a proximity sensor test and it is the sensor.. so now i have to open the phone up for sure and fix this..