Over the last few days I have completely lost all of my contacts twice. I would really appreciate some advise or a point in the right direction to solving my frustration.
I am running the official HTC ROM version 2.73 and everything was running fine up until two days ago. I originally had all of my contacts stored under 'Phone' as I had a fresh sim card and the rest of my contacts were spread over several accounts (gmail, hotmail, exchange server) and none of my phone numbers were stored electronically.
The first time there was some error message that I did not pay attention to (as they do tend to pop up every now and again) followed by a phone reset and loss of all my contacts and some associated data (call logs but not email or SMS). After attempting and failing to find these numbers I decided to re-enter my contacts but this time save them under 'Google' contacts so they would be backed up to my gmail.
I had just finished re-entering all of my contacts and then all but 30-odd were gone again. This happened following a forced close and reset of the sense UI (as has been happening with increased frequency of late). All of my favourites had also been deleted - leaving me very frustrated! The lost contacts are also not saved in my gmail and many that remain have been duplicated four or five times.
If anyone could advise me on my problem I would be very appreciative
Thanks
David
Do you utilize HTC Sync ?
As I understand, contacts stored in the "Google" Group are automatically synced with contacts in you Google Account ; contacts stored in the "Phone" Group are synced by HTC Sync with contacts in Outlook or Outlook Express on your PC running HTC Sync.
I had installed HTC sync but was yet to untalise it as I did not realise that 'Phone' contacts had anything to do with it. I do not have any contacts stored on my home laptop and therefore whenever a sync was done, zero contacts were synced.
I have changed the setting of my sync from MS Outlook to Windows address book and all of my contacts seem to have reapeared - both phone and google contacts. All of my phone contacts seem to have lost the link with Facebook but I think that may be a recuring problem with Hero users.
Thanks for the suggestion - hopefully now I can sort all of my contacts out!
Weird???
I have never had a problem with Sense UI having to 'force close'
That's very unfortunate, especially as it happened just as you'd input all your contacts again.
I never use HTC Sync personally but if you have all your contact's details - try inputting them into your Google account using a pc. This way they should just sync with your phone automatically, and it's much easier than entering them on your phone!
If the 'force close' issue keeps happening - I would send it back and get a repair done, or a replacement!
Hope this helps,
Dan
I write this topic this evening to inquire if anyone encountered the issue of the Yahoo! Mail and Messaging apps not syncing contacts after configuring the feature.
It seems like it works for awhile, but then I noticed that it stops syncing and the Accounts and Sync menu no longer shows my Yahoo! accounts after a period of time.
The main times I noticed it are when my battery gets low or I have to restart. Other times I check my contacts and my Yahoo! contacts are gone.
I hope to get advice and support from fellow users and await for your replies. Thank you in advance for assisting me.
This happens to me too, don't have a fix though
- White MyTouch 4G -
Permaroot + S=Off
I called Customer Service yesterday. All they suggested was to exchange it at a T-mobile location - which I'd done today. This is a new handset. We'll see.
A frustrating problem has developed on my TouchPro 2 running WM 6.5.
I have several email accounts, most of which are using IMAP. They have been working as expected over the past year. A few weeks ago the account that I was syncing through Active Sync has become a Microsoft Exchange account. That is working well. But, with my remaining IMAP accounts the folders are not syncing as they were before. I receive new emails, but if I delete messages or move them other folders, etc. none of the changes take place on the server when I check on a desktop.
My initial theory is that the new Exchange account might have changed something. I tried deleting one of the IMAP accounts and added it again, but still with no success.
Anyone have ideas as to why this is happening, and what I can do?
Thanks.
So i have been experiencing horrible sync issues when i am trying to sync to my exchange 2003 account. I have synced this account with several other handsets (Android, iOS) and never had any issues. Email seems to work fine but it only seems to be syncing half of my exchange contacts.
Also, the calendar seems to sync fine but then i noticed that it keeps trying to sync my calendar even though there are no updates (seems like every minute). The end result is that it eats my battery and not trust worthy.
I am wondering if anyone else is having this problem. Unfortunately i have had to use touchdown since the sync is not reliable.
Anyone else have issues trying to sync contacts and calendar with a Exchange 2003 account.
Thanks
Sent from my GT-I9100 using XDA App
I'm facing the same problem last time but after few attempt sync between my laptop outlook 2007 to sgs2 finally i managed to get it done. keep on trying...
I have two hotmail and one Gmail accounts set up in the HTC mail app. I set them up as generic POP3/IMAP accounts (meaning, I didn't click on the preset for hotmail/gmail when first creating the accounts). I set the up exactly the same as I always have on my Incredible.
I have them all set to update every two hours, however, only the first account (both the one created first and the one selected as primary), will actually sync automatically. The other two only sync when I manually prompt it.
I have deleted and re-set up the accounts multiple times, and even did a factory reset of the phone just in case I broke it somehow, but I get the same results. Is anyone else setting up multiple POP/IMAP accounts and having this issue?
I have also noticed that often, the led doesn't stop blinking after I check the email.... and the mail icon on my home screen will stop showing an unread number when I open it even if I don't open the unread mail....
I use the Hotmail app from the market. Notifies me as soon as I get an email. There is also a Gmail app if you need it.
Sent from my HTC
LTE 4G Rezound
I've had the notification light blinking with nothing pending to check with other apps, notably Talk. It seems that if I'm in the app when a new message comes in, so I read it immediately, and there's nothing in the notification bar, it will turn the blinky light on and not turn it off until you exit out and read it again. Not really a huge issue, if you know to look for it. What is more of an issue, however, is when the light never goes on when I have an unread message, and I have to check the screen manually. Had that same problem from time to time on my Incredible running a Sense 3.5 ROM, so I wonder if that's just a problem with the apps that come with the new Sense.
I can't stand the Gmail or hotmail apps. The hotmail app doesn't get emails past 30 days and the Gmail app, to me, is a mess. More than that, I really like having the unified inbox of the HTC mail app.
bast525 said:
I can't stand the Gmail or hotmail apps. The hotmail app doesn't get emails past 30 days and the Gmail app, to me, is a mess. More than that, I really like having the unified inbox of the HTC mail app.
Click to expand...
Click to collapse
I don't need email a month old.
Sent from my HTC
LTE 4G Rezound
I have a similar issue. I had a Thunderbolt and both email (the Native sense combined box) and the GMail client synced fine. I switched to the Rezound. Here is what I have found. If I use the Gmail client everything syncs with the gmail servers but the native sense combined box does not update as read or deleted. If I use the native client it all syncs correctly, including the Gmail client. Here is the problem. If I use the computer or my tablet, the email on the the Rezound client does not update as read or deleted. I know I can remove the account form the HTC/Android client, but I shouldn't have to and I like the combined in box. I don't know if this is a flaw in this version of Android 2.3.4 or something is set up wrong. I am using IMAP and have not changed any online settings since switching from the Thunderbolt.
I never found a solution, so instead I came up with a workaround. I just put the sync all widget on my home screen. Now, whenever I get new email in my primary account, which doses update automatically, I am in the habit to hit.the sync all widget. Not the best solution but it's all I could think of barring going with like k-9 mail or something.
Yes, had a problem initially, but now....
Bought my phone on opening day, and immediately noticed a problem with the stock email program (not syncing, only displaying 5 email accounts). Initially added 10 various email accounts (3 pop, 3 yahoo, 2 gmail, 1 hotmail and 1 aol), but only 5 would show up on the display, so I tried adding the missing accounts again and got a message saying that the account was already setup (weird). Now all of a sudden, in the last couple of days, all 10 email accounts are now visible. I suspect that HTC might be pushing software updates/fixes to correct some of the initial bugs in the OS.