Hi today the physical bottons of my Sony Xperia XZ1 stopped working, following the advices given in a post https://forum.xda-developers.com/z3-compact/help/power-button-volume-buttons-broken-t2990614 on xda developers for an xz3 I restarted my phone by putting it in ultra stamina and then back in normal mode but I had no benefit from it. Do you have some advice?
Is your device rooted?
No my device is not rooted
I bought my Sony Xperia XZ1 in march 2019 so it is still covered by warranty and I don't want to root it for the moment I'm asking here so maybe I can avoid to stay with out phone for one month by activating the Sony support.
new update now my device is switched of and it doesent wont to restart I tought that the problem of the bottons no more working was software related so I decided to turn my device off and wala It doesent turn on.
Patronus7 said:
I bought my Sony Xperia XZ1 in march 2019 so it is still covered by warranty and I don't want to root it for the moment I'm asking here so maybe I can avoid to stay with out phone for one month by activating the Sony support.
new update now my device is switched of and it doesent wont to restart I tought that the problem of the bottons no more working was software related so I decided to turn my device off and wala It doesent turn on.
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Click to collapse
ok, so as your at stock and this is just a suggestion, have you tried sony companion to reflash the stock rom..it has a selection for devices that can't be powered on ect..
lilbrat said:
ok, so as your at stock and this is just a suggestion, have you tried sony companion to reflash the stock rom..it has a selection for devices that can't be powered on ect..
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But will my phone be still in waranty if I refresh the OS?
Patronus7 said:
But will my phone be still in waranty if I refresh the OS?
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Click to collapse
flashing by Sony companion doesn't doesn't affect the warranty..
lilbrat said:
flashing by Sony companion doesn't doesn't affect the warranty..
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Click to collapse
I tried to flash the rom of my xperia using xperia companion but the problem is that you nead to hold the volume botton down pressen and I can not do that because it is not working, do you have other suggestion to at least reboot my phone so I can save the data?
Patronus7 said:
I tried to flash the rom of my xperia using xperia companion but the problem is that you nead to hold the volume botton down pressen and I can not do that because it is not working, do you have other suggestion to at least reboot my phone so I can save the data?
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Click to collapse
Backing up no but,.if you.look in the software repair section there is a box to check for devices that won't turn on...
lilbrat said:
Backing up no but,.if you.look in the software repair section there is a box to check for devices that won't turn on...
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Click to collapse
Librat I already tried tu use that option, but anyway it asks you to long press the volume down button before and after connecting the phone to the computer and I have done that but it's not working.
Edit: I activated the warranty, thanks to all the ones that tried to help.
I will write what was the problem if they say that to me when it comes back.
Related
hello last week I installed this rom http://forum.xda-developers.com/showthread.php?t=1444858 and it was fine...then I want to get back to stock rom and I instaled fw .58...then update notification comes up to fw .62...I accepted that update and my device should reebot...but it didn't...I think that he is bricked...then I try to flash that custom rom via flashtool and phone connect automatic in flash mode without pressing volume down+power button...when I try to turn on the phone green led blink...when I put phone on charger green led light still blink...any ideas how to unbrick?
sorry for my bad english
You had unlocked bootloader.
Check my tutorial, link in signature.
Also, flashmode is turn off phone, hold down volume down button and connect USB cable.
Sent from my Xperia Live using xda premium
I don't have unlocked bootloader
I took this picture before installing a custom rom in a case of failrue
ur bootloader unlock is not allowed !! ? ... try this remove ur battery once .. and then enter into flashmode......
believe me I tried everything...yesterday I took the cell phone warranty and I hope that they will fix it...
today my phone come back from service and they didn't fix him...it's over
live with walkman was my first android phone
Domac5 said:
today my phone come back from service and they didn't fix him...it's over
live with walkman was my first android phone
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Click to collapse
Still no access to flashmode? Make sure phone is turned off, hold down Volume DOWN button and then connect USB cable. Nothing more, nothing less.
it works
i flashed Xperia 2011 Range_FreeXperia_ALL.ftf and my phone works...thank god
Domac5 said:
it works
i flashed Xperia 2011 Range_FreeXperia_ALL.ftf and my phone works...thank god
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Click to collapse
oh, good.
it's disappointing to know the service center didn't fix your phone. i guess warranty is just good for factory defects.
exactly ...if its a software fault we are better off solving it on our own from xda than service center...... they r only good for hardware faults..... and most of them are not covered in warranty i think
but they took my warranty papers and cancel guarantee...what a bastards
i am using now this rom http://forum.xda-developers.com/showthread.php?t=1444858
it's hard to find rom which requires no unlocked bootloader and custom kernel
Domac5 said:
hello last week I installed this rom http://forum.xda-developers.com/showthread.php?t=1444858 and it was fine...then I want to get back to stock rom and I instaled fw .58...then update notification comes up to fw .62...I accepted that update and my device should reebot...but it didn't...I think that he is bricked...then I try to flash that custom rom via flashtool and phone connect automatic in flash mode without pressing volume down+power button...when I try to turn on the phone green led blink...when I put phone on charger green led light still blink...any ideas how to unbrick?
sorry for my bad english
Click to expand...
Click to collapse
if guys still on issues one and only best idea to overcome the problem is to relock the bootloader. it can be flashed using flashtool like we do for .tft files or sin files. try it out it really worked for those regreting OTA updates.
Sorry u are stuck
Domac5 said:
hello last week I installed this rom http://forum.xda-developers.com/showthread.php?t=1444858 and it was fine...then I want to get back to stock rom and I instaled fw .58...then update notification comes up to fw .62...I accepted that update and my device should reebot...but it didn't...I think that he is bricked...then I try to flash that custom rom via flashtool and phone connect automatic in flash mode without pressing volume down+power button...when I try to turn on the phone green led blink...when I put phone on charger green led light still blink...any ideas how to unbrick?
sorry for my bad english
Click to expand...
Click to collapse
Ur phone cannot be used with custom roms.
just install The default .58 firmware root if u need and update to .62 (do as intructed on this post linked below)
link - http://forum.xda-developers.com/showthread.php?t=1559685
Say thank if i helped u
LIVE with walkman
Domac5 said:
it works
i flashed Xperia 2011 Range_FreeXperia_ALL.ftf and my phone works...thank god
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Click to collapse
hi
i am facing the same problem like yours, i flashed my mobile with a LWW FTF file using a flash tool.
now , if i switch ON the mobile green notification light will blink slightly and there is no response, i tried CWM using coconut, SEUS, different LWW kernels, given to service centers etc but still have the same problem.i unlocked the phone officially while the phone with this problem.
pls reply me how you rectified your problem.
Domac5 said:
but they took my warranty papers and cancel guarantee...what a bastards
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Click to collapse
WTF really ... Now that cruel they cannot cancel your warranty mahn..
I got the same problem
Domac5 said:
it works
i flashed Xperia 2011 Range_FreeXperia_ALL.ftf and my phone works...thank god
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Click to collapse
hello,
hi i got the same issue. when connected my phone to PC green led is keeping on (not blinking). and when i connected to charger or pressing the power button green led is blinking and the device is totally turned off. so i have reed this post. so can you please tell me what tool you have used to flash the Xperia 2011 Range_FreeXperia_ALL.ftf firmware and how did u installed that can you please send me a tutorial about it. i am really eager to see it working...please help me bro.....
Thank you,
Naga
I recently bought sony xperia u. It turned out that it has multiple problems. The phone is locked to Orange but i have the unlock code. However everytime i turn off the phone, i have to enter the code again. It happens with all other settings, they are not saved after restart. There is more to it, wi-fi can't turn on. When i try to clear the internal memory, nothing happens. Even more, there are pictures and call logs, when deleted, they come back after restart. While working errors about stopped processes appear all the time, and some apps can not be opened for the same reason - errors as "stopped working".. I hope you have some suggestions for repairing my phone :crying:
atanasi4a said:
I recently bought sony xperia u. It turned out that it has multiple problems. The phone is locked to Orange but i have the unlock code. However everytime i turn off the phone, i have to enter the code again. It happens with all other settings, they are not saved after restart. There is more to it, wi-fi can't turn on. When i try to clear the internal memory, nothing happens. Even more, there are pictures and call logs, when deleted, they come back after restart. While working errors about stopped processes appear all the time, and some apps can not be opened for the same reason - errors as "stopped working".. I hope you have some suggestions for repairing my phone :crying:
Click to expand...
Click to collapse
Try repairing your phone via Sony Pc Companion. Or reset your phone. and if that doesnt work. Bring your phone to the store where you buy it.
-sorry for bad english )
JohnLouise said:
Try repairing your phone via Sony Pc Companion. Or reset your phone. and if that doesnt work. Bring your phone to the store where you buy it.
-sorry for bad english )
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Click to collapse
I've tried all that you said, but it doesnt really work. Any other suggestions?
atanasi4a said:
I've tried all that you said, but it doesnt really work. Any other suggestions?
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Click to collapse
Install CWM fir locked bootloader and reboot into recovery and fix permissions
Sent from my Xperia U using xda app-developers app
Root your phone, Install CWM, fix permissions (If that doesn't work just install other ROM)
satya-1998 said:
Install CWM fir locked bootloader and reboot into recovery and fix permissions
Sent from my Xperia U using xda app-developers app
Click to expand...
Click to collapse
Wiplive said:
Root your phone, Install CWM, fix permissions (If that doesn't work just install other ROM)
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Click to collapse
But my phone rooting status is "Bootloade unlock allowed: No" ?
Please help
atanasi4a said:
Please help
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Click to collapse
u can root ur fone with locked bootloader , guide is in the development section
Hi guys. I have/had SE X10mini with miniCM7 installed and i decided to update this great ROM to the latest version.
I downloaded flashtool-0.9.10.1-windows.exe and E10_2.6.32.60-nAa-05.ftf. Installed the flashtool and drivers, connected my phone in flash mode, flashed it successfully, but when disconnected the phone and turn it on, i was able to see just the boot animation and the screen says CWM based recovery v6.... Just like the user here - http://forum.xda-developers.com/showthread.php?t=2217007
Ive tried to reflash the kernel again but unfortunately i chose X10_V1_BLRelock.ftf instead E10_2.6.32.60-nAa-05.ftf at the flashtool and after that the phone wont turn on, wont charge, wont reset (via PWR button and HOME button), wont nothing :crying:
Is there something to do about it or the phone is irreversible fcuked up?
kumboom said:
Hi guys. I have/had SE X10mini with miniCM7 installed and i decided to update this great ROM to the latest version.
I downloaded flashtool-0.9.10.1-windows.exe and E10_2.6.32.60-nAa-05.ftf. Installed the flashtool and drivers, connected my phone in flash mode, flashed it successfully, but when disconnected the phone and turn it on, i was able to see just the boot animation and the screen says CWM based recovery v6.... Just like the user here - http://forum.xda-developers.com/showthread.php?t=2217007
Ive tried to reflash the kernel again but unfortunately i chose X10_V1_BLRelock.ftf instead E10_2.6.32.60-nAa-05.ftf at the flashtool and after that the phone wont turn on, wont charge, wont reset (via PWR button and HOME button), wont nothing :crying:
Is there something to do about it or the phone is irreversible fcuked up?
Click to expand...
Click to collapse
Take it to the shop and have it JTAGged.
SmG67 said:
Take it to the shop and have it JTAGged.
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Click to collapse
My warranty is passed.
kumboom said:
My warranty is passed.
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Find out what is cheaper, jtagging or a new phone
SmG67 said:
Find out what is cheaper, jtagging or a new phone
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Click to collapse
Well, Im from Bulgaria and just find a guy who is selling X10i for about 40EUR here - ht tp://prodavalnik.com/sony-ericsson-xperia-mini-e-10-i-i20819133
What do u mean jtagging? Wasnt it something for the XBOX?
kumboom said:
Well, Im from Bulgaria and just find a guy who is selling X10i for about 40EUR here - ht tp://prodavalnik.com/sony-ericsson-xperia-mini-e-10-i-i20819133
What do u mean jtagging? Wasnt it something for the XBOX?
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Click to collapse
A JTAG-machine is a box that can completely restore a bricked phone using connections in the phone itself, sort of the way Sony Ericsson does it in the factory.
Repair shops usually have one, but they're too expensive for individuals.
40 euros is not a bad deal for an x10mini I suppose, depending on how old it is, but you could still ask a repair shop what they charge for repairing yours
Aha, got it. I doubt the dealers here, in Bulgaria own this JTAG-machine, so they probably should send the phone to the nearest service center and I think this will cost me much than 40 EUR, so maybe ill just buy new one.
The guy from the advert sell full, non-used package - most ppl here dont know how to put custom ROM, and after the stock sucks they think the phone sucks, i dont complain about it
kumboom said:
Hi guys. I have/had SE X10mini with miniCM7 installed and i decided to update this great ROM to the latest version.
I downloaded flashtool-0.9.10.1-windows.exe and E10_2.6.32.60-nAa-05.ftf. Installed the flashtool and drivers, connected my phone in flash mode, flashed it successfully, but when disconnected the phone and turn it on, i was able to see just the boot animation and the screen says CWM based recovery v6.... Just like the user here - http://forum.xda-developers.com/showthread.php?t=2217007
Ive tried to reflash the kernel again but unfortunately i chose X10_V1_BLRelock.ftf instead E10_2.6.32.60-nAa-05.ftf at the flashtool and after that the phone wont turn on, wont charge, wont reset (via PWR button and HOME button), wont nothing :crying:
Is there something to do about it or the phone is irreversible fcuked up?
Click to expand...
Click to collapse
I was going to make a new thread about the same problem!!! seems that i've just Effed up my sister's phone too bad
HI i have installed the 2.3.5 ginger bread version in my x10 mini
i have booted it first time and little slow after it was struck
i have tried with restart by pressing top key after this
i am getting only sony erricson logo and it was automatically switched off and restarts it self
so i think it may struck some where, guys please help me
this is the url which i have tried to install
http://forum.xda-developers.com/showthread.php?t=1027224
sunilchalla said:
HI i have installed the 2.3.5 ginger bread version in my x10 mini
i have booted it first time and little slow after it was struck
i have tried with restart by pressing top key after this
i am getting only sony erricson logo and it was automatically switched off and restarts it self
so i think it may struck some where, guys please help me
this is the url which i have tried to install
http://forum.xda-developers.com/showthread.php?t=1027224
Click to expand...
Click to collapse
Do you get a red led before it restarts itself?
its ,probably problem with rom try reinstall it or install different one and check if problem still exist
SmG67 said:
Do you get a red led before it restarts itself?
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Click to collapse
no lights
SmG67 said:
Do you get a red led before it restarts itself?
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Click to collapse
Reply please my phone was dead since a day
sunilchalla said:
Reply please my phone was dead since a day
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Click to collapse
Try a repair with SEUS or PC Companion first to get you back on stock. If the phone works like that, it may have been a problem with the ROM. Maybe a corrupted download or something like that.
SmG67 said:
Do you get a red led before it restarts itself?
Click to expand...
Click to collapse
SmG67 said:
Try a repair with SEUS or PC Companion first to get you back on stock. If the phone works like that, it may have been a problem with the ROM. Maybe a corrupted download or something like that.
Click to expand...
Click to collapse
Thank you man really
i have used sony erricson update service tool it works for me.
i lost the data but i got my phone working back
thankyou 100 times
:victory:
sunilchalla said:
Thank you man really
i have used sony erricson update service tool it works for me.
i lost the data but i got my phone working back
thankyou 100 times
:victory:
Click to expand...
Click to collapse
If you made a backup before you flashed the custom ROM you can install xRecovery or CWM again and do an advanced restore and choose data to get your data back Making backups is always recommended ofcourse.
My Xperia 1 is now stuck at boot screen. Specifically, it is stuck at XPERIA animation after the initial SONY banner.
I didn't do any damage to my phone. It just happened that battery drained overnight, and after recharge next day it just doesn't boot.
I would like to do a factory reset, but looks like I couldn't. Both Xpedia Companion & flashtool claimed the phone it locked. I didn't unlock bootloader nor I could get into phone's settings to change the situation...
Is there anything I can do to boot it up or do factory reset?
microdou said:
My Xperia 1 is now stuck at boot screen. Specifically, it is stuck at XPERIA animation after the initial SONY banner.
I didn't do any damage to my phone. It just happened that battery drained overnight, and after recharge next day it just doesn't boot.
I would like to do a factory reset, but looks like I couldn't. Both Xpedia Companion & flashtool claimed the phone it locked. I didn't unlock bootloader nor I could get into phone's settings to change the situation...
Is there anything I can do to boot it up or do factory reset?
Click to expand...
Click to collapse
Hey, bit late answer, but I had same issue around start of March. Same symptoms, I let the battery drain out and it didn't no longer boot.
I took it to my phone provider asap, cause it isn't the first time my Xperia 1 has acted up.
The provider fixed under warranty and I assume they changed out the motherboard, cause I have new IMEI. Needless to say I lost all my internal data.
You guys should have the phone switched off and used Xperia Companion.
Clicking Repair software option without connecting the phone.
It asks to connect the phone with volume - pressed and warns you for the total data erase.
That would have been easy, anyways you already have it working.
jeoleo7 said:
You guys should have the phone switched off and used Xperia Companion.
Clicking Repair software option without connecting the phone.
It asks to connect the phone with volume - pressed and warns you for the total data erase.
That would have been easy, anyways you already have it working.
Click to expand...
Click to collapse
i have same problem and tried your sugestion using xperia companion but it say something went wrong, is there any other solution?
annasschecter said:
i have same problem and tried your sugestion using xperia companion but it say something went wrong, is there any other solution?
Click to expand...
Click to collapse
Please charge your phone first.
It usually works if your phone is at least 80 % charged. Else shows similar errors.
jeoleo7 said:
Please charge your phone first.
It usually works if your phone is at least 80 % charged. Else shows similar error
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Click to collapse
Thank's for your reply but my x1 is fixed now, i tried to flah it with many different rom and build but always bootloop but when i flash it with Android 10 Build 55.1.A.0.748 it works but my nfc not work
You need to upgrade to Android 11.
I have same problem and also had posted a question in xda.
Why NFC works only in Android 11?
I downgraded to android 9 and noticed that it isn't working. I have downgraded multiple times but it used to work. If I update my phone to android 11 latest then it works again but I don't want to upgrade to 11. what might be the issue? How do...
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