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Hey guys...sadly, I found this dead pixel on the lower right hamd side of my phone a few days back....i bought phone from samsung dealer around 2 months back... what are my options??? Can I get a replaced s2 ?? Please guide!!!
Sent from my GT-I9100 using Tapatalk
Live with it?
I voided my warranty and your mum.
If its a dead pixel then definitely you will get replacement. Post the screen shot by pressing *#0*# in keypadafter the screen test.
Besides there is a dedicated Indian thread going on,
http://forum.xda-developers.com/showthread.php?t=1108787
Regards.
ithehappy said:
If its a dead pixel then definitely you will get replacement. Post the screen shot by pressing *#0*# in keypadafter the screen test.
Besides there is a dedicated Indian thread going on,
http://forum.xda-developers.com/showthread.php?t=1108787
Regards.
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Thanks for the info dude...but I dont think.that a dead pixel would show up on a screenshot...have you or anyone you know had a dead pixel replacement...please lemme know...
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Take you mobile to Samsung Service with original Invoice, Complete Box packing (including Charger, Data Cable, Headphone, manuals etc.)
They will check it and reseal the Box and issue you an RMA Document. Which you can take alongwith the SEaled Box to the same Dealerf from where you bought it and you will get replacement.
Mine was also showing Dead Pixel frim the second day when I bought it and got replacement.
Sounds good to me, thanks for sharing.
1 dead pixel would not be covered.
I actually went in to Samsung and said I am having issues with my home button. It is randomly closing apps and also the VLingo app is starting automatically.
This gave me a new front panel and, hence a new screen. I also had 1 small dead pixel as well.
You will have to go when there is no rush and ensure that you get your point across.
IF YOU REALLY cant live with it, its 5k for a new screen and they will install it for you in that cost.
My suggestion is GO TO Samsung and put in a complaint of the home button and a dead pixel, get that complaint number and keep bothering them until they finally replace it.
P.S, I just went through this whole process only 2 weeks ago and got my screen in for free last week itself.
Hope It Helps.
Thanks for the info guys...seems like I gotto fight this one out....will let you guys know about the outcome
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i have a dead pixel i'm using 30days replacement warranty thanks to flipkart.... but anyway i'm opting for store credit.. lost faith in Samsung now...
This thread is not for you,if you already have a good one.
This is for who love this tablet and are trying hard to find a good one...
Most of us here,has went through 2 or 3 tablet and still has LIGHT BLEED,DEAD PIXEL and YELLOWISH COLOR etc....
Just went to my local Staples and bought 4 unit,not open yet ,already return 3 device to GOOGLE base on the same problem.
Hope the one from staple will be the GOOD ONE...
If the 4 tablet is not good, i am still going to pursue the hunt for a good one...
dmoney94 said:
This thread is not for you,if you already have a good one.
This is for who love this tablet and are trying hard to find a good one...
Most of us here,has went through 2 or 3 tablet and still has LIGHT BLEED,DEAD PIXEL and YELLOWISH COLOR etc....
Just went to my local Staples and bought 4 unit,not open yet ,already return 3 device to GOOGLE base on the same problem.
Hope the one from staple will be the GOOD ONE...
If the 4 tablet is not good, i am still going to pursue the hunt for a good one...
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Why not send it to Samsung and have them repair it instead going through all buying/return process?
sovereignty68 said:
Why not send it to Samsung and have them repair it instead going through all buying/return process?
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One guy has a thread up stating that when he sent it in to Samsung they managed to reduce the light bleed, but in his photos it is still visible at 0 percent brightness.
I must have gotten a good one on the first try
Sent from my Nexus 10 using XDA Premium HD app
I feel lucky that I only have a dark shading near my camera and some weird buzzing coming from the back lol.... Tablet hasn't reset on me yet!
Waiting 3 to 5 business day for Samsung to call me back with the service request. I bought it at Walmart, and no other Walmart near me has had it in stock since I bought it. If they have it in stock before Samsung calls me back, I may try exchanging it there instead. But I'm going to demand Samsung checks the replacement screen and checks again!
You can also wait until the second batch comes out and return it to Google then.
Sent from my Nexus 10 using xda app-developers app
ClashOfTheNexi said:
You can also wait until the second batch comes out and return it to Google then.
Sent from my Nexus 10 using xda app-developers app
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Just called Google and their going to cross-ship a unit to me, at least that's how it sounded like. Needs a credit card and everything which is fine for me
I personally prefer this over anything else as I can inspect my replacement unit and it ensures I get a completely different unit.
I'm thinking about calling Google and seeing if I can get a swap for my tablet, the volume up button on mine seems to be getting lower and lower into the housing.
Anyone done this? I might try and it and see what they say?
If you got it from Google they'll be cool about it. Their customer service is great.
Sent from my Nexus 9 using XDA Free mobile app
jd1639 said:
If you got it from Google they'll be cool about it. Their customer service is great.
Sent from my Nexus 9 using XDA Free mobile app
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Yeah I got it from Google.
Will they send a new one then I can send the old one back, so I won't be without a tablet?
StuMcBill said:
Yeah I got it from Google.
Will they send a new one then I can send the old one back, so I won't be without a tablet?
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That's usually what they do. If you're not happy with what you got give them a call
Sent from my Nexus 9 using XDA Free mobile app
OK, I have just called Google and they are organizing a replacement for me.
I think I know the answer to this already, but.....if I install TWRP and do a full backup, I will be able to transfer that backup to my new device and have it exactly like I have this one, yes?
I will then factory reset and flash factory images on my old one before sending back to google!
StuMcBill said:
OK, I have just called Google and they are organizing a replacement for me.
I think I know the answer to this already, but.....if I install TWRP and do a full backup, I will be able to transfer that backup to my new device and have it exactly like I have this one, yes?
I will then factory reset and flash factory images on my old one before sending back to google!
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Click to collapse
Yes, but only backup system, data, and boot.
Sent from my Nexus 9 using XDA Free mobile app
just chatted with a cat who says thats a feature of the buttons. i told him i was not happy about the buttons and the cat responds with its an htc issue and the it is not covered under goog's warranty...
marctronixx said:
just chatted with a cat who says thats a feature of the buttons. i told him i was not happy about the buttons and the cat responds with its an htc issue and the it is not covered under goog's warranty...
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Did the cat purr?
The buttons do suck no doubt about it, but I don't think it's a reason to send it in.
Return is pretty good with Amazon Prime. RMAd 2 of my tablets. One came back yesterday with the same flush buttons and one today with only Power Button improved. Volume up is still flush... I guess I'll wait for couple of more weeks before trying it again.
I'm still very mad at HTC and Google for this
My volume up button is becoming difficult to press as its almost flush.
I'm hoping since the 32gb white is out of stock on Google play at the moment, I will get a newer build!
I mentioned light bleed to the cat and that is covered under their rma.
I really want the lte model so I'll just wait it out until those ship...
My replacement just shipped - Serial number indicates that it was made on 16/10.
I FINALLY get my RMA'd phone back after they FORGOT to add my suite number so it got delayed, I went to set it up, and NOW the fingerprint sensor doesn't work!!
idbl_fanatic said:
I FINALLY get my RMA'd phone back after they FORGOT to add my suite number so it got delayed, I went to set it up, and NOW the fingerprint sensor doesn't work!!
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That's very unlucky dude maybe try factory reset hopefully just a software issue. ?
Exodusche said:
That's very unlucky dude maybe try factory reset hopefully just a software issue.
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Already did twice
AND RMA #2.................Just waiting for the shipping label
This is what you get when you buy a device from a company like these. Why do you think people spend more to own a Samsung or apple
AAAAND still waiting for a freakin shipping label!!
idbl_fanatic said:
AAAAND still waiting for a freakin shipping label!!
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I would recommend boycotting Huawei. Even if you get it fixed, there is a 100% guarantee that the phone will fail at some point with bootloop issue (usually within 2, years of manufacturing date).
idbl_fanatic said:
I FINALLY get my RMA'd phone back after they FORGOT to add my suite number so it got delayed, I went to set it up, and NOW the fingerprint sensor doesn't work!!
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Was your phone still under warranty?
SPIK3 said:
Was your phone still under warranty?
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Yes it was.
Update..................I mailed the replacement back on Monday (overnight) it didn't ship until yesterday because I literally missed the drop of time by ONE MINUTE! Anyway, I just got an email from Huawei that said they got it...............now I wait for the replacement sent email
idbl_fanatic said:
I FINALLY get my RMA'd phone back after they FORGOT to add my suite number so it got delayed, I went to set it up, and NOW the fingerprint sensor doesn't work!!
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Sorry to hear, I cracked my Nexus 6 and sent it to Moto for warranty and when I got the replacement, wireless charging didn't work. I ended up keeping it and down the road, after cracking the screen I decided I'd try and call Moto & do it again but when I called they said the warranty had just ended and I would have to pay full price for their or another phone. If I could go it again I would have sent it right back. I had three of the Nexus 6's not including the warranty exchange. Nice phone & wish I still had.
**UPDATE** Got my 3rd 6P today, so far so good, fingerprint works, camera works, calling works. When I get home, I will unlock the bootloader, but other than that, I'm not sure if I want to root or not.
OP. I bought a second hand 6p and I am about to swap the battery and do a black body swap. A brand new unopened dbrand came with the phone I got. I’m not gonna use it so if you want it it’s yours just pm me your info. It’s the white marble back setup. I’m not into bumpers so I can throw in the rhino shield too if you want.lmk
noXcape said:
OP. I bought a second hand 6p and I am about to swap the battery and do a black body swap. A brand new unopened dbrand came with the phone I got. I’m not gonna use it so if you want it it’s yours just pm me your info. It’s the white marble back setup. I’m not into bumpers so I can throw in the rhino shield too if you want.lmk
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Sounds good, but I think I may be sending this one back too My first full day of usage (Sat) I only got about 7 hrs, and when it got to 30% it shut off on me.
idbl_fanatic said:
Sounds good, but I think I may be sending this one back too My first full day of usage (Sat) I only got about 7 hrs, and when it got to 30% it shut off on me.
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Wow. Just wow.
NoobInToto said:
Wow. Just wow.
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Yeah, at this time, I'm about to just give up on Huawei and get maybe the LG V20, (that's about what I can afford) send back the 6P then sell it
Huawei is crap, Ican't believe people on here actually recommend people buy this phone on here :/ I could never get them to warranty the phone, could hardly even talk to anyone.
crixley said:
Huawei is crap, Ican't believe people on here actually recommend people buy this phone on here :/ I could never get them to warranty the phone, could hardly even talk to anyone.
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I didn't attempt to call them via phone, but what I did was contact them via email, and all I received was robotic messages. Same message over and over. Pathetic.
NoobInToto said:
I didn't attempt to call them via phone, but what I did was contact them via email, and all I received was robotic messages. Same message over and over. Pathetic.
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There was an article about how they will overtake apple on here. Good luck with that one, they wouldn't stay at the top long with their poor quality control and terrible customer service.
Wow, sorry to hear OP. I keep hearing terrible stories about their customer service.
hello
I've been using the 7t pro for 7 months now and it has got really bad screen burn in. Will Oneplus replace fix it under warranty? Or is there any other way of fixing it? Will eventually get back to normal?
Thanks
grapefruit100 said:
hello
I've been using the 7t pro for 7 months now and it has got really bad screen burn in. Will Oneplus replace fix it under warranty? Or is there any other way of fixing it? Will eventually get back to normal?
Thanks
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I believe the best choice is to talk with them, they have a good online chat service.