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Hello everyone,
I have recently been experiencing a weird issue with making or receiving calls. About 20% of the time, I am able to successfully make and receive calls, and majority of the time I just see the dailer timer progressing but no audio output from the earpiece speaker. When I insert headphones or try speakerphone I am still unable to hear any audio from calls. However, music plays just fine from headphones. I can also send texts and MMS with no issues. Sometimes when power cycle the phone it will work for a couple calls only.
I have literally tried everything. Flashed different modems, went back to stock touchwiz, numerous factory resets, removed SIM/SD card, etc. with no luck. I am currently on the latest GPE build since my GS4 has the MDK bootloader. I have determined that it is not an issue with this ROM itself since no one else is experiencing this issue and I have seen it on the other ROMs I have recently tried.
If anyone has suggestions I'd really appreciate it. I have searched for days online and have not been able to find a solution that has worked, and I am beginning to think it is a hardware issue although my call audio works some of the time. Any input would be greatly appreciated.
OK Google Voice Search
I had a similar issue. I was able to resolve it by disabling the setting where you can say OK Google from anywhere on your phone and that fixed it. Unlike you, I am on the latest update, rooted. Maybe try messing with OK Google Detection settings, disable all of them and see if it starts working, then re-enable 1 at a time until you find the issue.
Hello there.
I am using the X since a few weeks. It is a damm nice phone. perfect size, brilliant display and the rest of the specs is cool too.
But:
I can connect it with my car. I can get calls in the car using the audio + mic from the car. But I cant use the phonebook. And so I cant see who is calling or even use the carphonebook for dialing a number or use favs.
BT itself is working: I already transfered e.g. contacts via BT from my old phone. The UP MOVE is synching.
I also tried it on an BMW F20 - same problems.
In other forums ( e.g. oneplus ) I found some other persons with the same problem. They "solved" it by buying an app calles "Bluetooth Phonebook". It seems that the app will add/replace/change some BT Profiles.... It seems that there is an profile missing: PBA, PBAP Phonebook Access Profile.
If this is so, it will mean that OnePlus is not finished with the Oxygen 2.2.0.
The offical support can´t answer this question to me
Questions:
Can someone tell me how to check if this profile is on my phone?
If not present - how can I add it by myself?
Any other helpfull ideas?
Bluetooth Phonebook app is the easiest option.
Or i believe BT works with cyanogenmod
http://forum.xda-developers.com/one.../rom-cyanogenmod-13-x-oneplus-x-onyx-t3279784
I would not rely on Oneplus to fix it as the problem still exists in the Oneplus 2 and thats been out even longer than the Oneplus X.
Workaround
I also have the exact same issue with my 2015 BMW. BT connection for calls work stable but contacts are only synced partially. My solution was to again and again delete and re-connect my OPX until in one instance all contacts were available in the cars phonebook. I then stored all important contacts into the cars phonebook so that they are always present independently from the connected phone. Not ideal but a workaround.
The issue for the OP2 was solved with the latest OTA update. So hopes are that OPX will receive the same fix...
I also have the same problem with Seat Léon St.
According to OnePlus community on Google+, this issue has been solved with the last update of OnePlus 2.
I already contacted OnePlus Support on Twitter but they cannot confirm.
Envoyé de mon ONE E1003 en utilisant Tapatalk
I had a similar problems. With my OPT and OPX with My 208 GTi. Using Bluetooth Phone book from the play store was the easiest option.
Sent from my OnePlus X USO g Tapatalk
+1 BMW e71 2012 / Ford Kuga 2015. Bluetooth phone book solved both, although Ford sync took a couple of attempts.
Something that oneplus needs to sort. Shouldn't need to pay to get this basic functionality
That's a known bug on OxygenOS from loooooonnnggg time ago, it was finally solved on OP2 in the last update so, it must also be fixed on OPX in the nest update...
On CM12 \ CM13, etc, it works great with all car bluetooth systems...
at the moment i am still in contact with the OP Support Team.
They are still NOT commenting the missing BT profile in Oxygen.
The App "BT Phonebook" is realy working. So imho its a missing basic feature of OP and has to be fixed.
Yesterday I got an OS update on my OPx but in the readme was nothing mentioned about BT
This is probably not what you guys are looking for but i had the same problem with my sony headunit no contact names would display just the phone numbers. I have since installed custom rom CM13 by ashwin and everything is working contacts display names and i can search people to call through the stereo settings etc.
Indeed. I don't really want to flash but my wife was connected to my car with her OnePlus One within the minute and streamed Spotify... So yes, this is not we really want but at the end, OxygenOS is a bit bugged
I have the same problem with my 2011 Mazda 6. Bluetooth Phonebook did NOT solve this issue for me...
jevgeje said:
I have the same problem with my 2011 Mazda 6. Bluetooth Phonebook did NOT solve this issue for me...
Click to expand...
Click to collapse
yesterday the support was contacting me: They know about the issue and are working on an fix. No date
Got the update last night. Tried to check voicemail morning and was greeted with Alvin & The Chipmunks blabbing at me. It's like the speed of the call is x20 speed or something. It's completely unusable. Phone sluggish as hell, too.
Anyone know what's going on with the voice speed? I've never heard of anything like this.
I'm supposed to get a callback for a job interview I had yesterday. Pretty crappy timing. How is Google going to push an update that breaks calls like this? Absurd.
its nokia that pushed the update they did not make the rom right
Same here I told nokia about it and they told me to wait for a bug fix. I told them I wanted to downgrade since your firmware bug broke my phone.
Just wait for a bug fix? So use a Phone that cant make calls right?
So payed a guy to unlock my boot loader to try to flash a rom so i can just make the phone usable.
I spend about 6 hours try to get the rom to work. With little to no luck I was able to get into twrp a few times.
So ya Im in the same boat. I just got this phone back 3 weeks ago from a rma due to a bad chargeing port. Now Im forced to pay some one to unlock the boot loader and try to get a custom rom Just to be able to call
If I cant get the rom working Im going to have to go spend like $200 on a new phone today just sucks
fisterkev said:
Got the update last night. Tried to check voicemail morning and was greeted with Alvin & The Chipmunks blabbing at me. It's like the speed of the call is x20 speed or something. It's completely unusable. Phone sluggish as hell, too.
Anyone know what's going on with the voice speed? I've never heard of anything like this.
I'm supposed to get a callback for a job interview I had yesterday. Pretty crappy timing. How is Google going to push an update that breaks calls like this? Absurd.
Click to expand...
Click to collapse
Same thing happened to me with the sped up chipmunk-y sound. It happened during the dial and after someone picks up. Though it didn't seem to happen every time. Also, I didn't notice it on any incoming calls, just outgoing.
I tried a few things to fix it--rebooting, clearing some app caches, etc. Nothing seemed to work.
My next step was to try a factory reset, but then all of a sudden the issue disappeared. No new update was released/installed, so I just assumed the issue had been on my provider's end (T-Mobile), and they fixed whatever the problem was.
As for sluggishness of the phone after the update: I agree. It seems a little sluggish to me too. Not anything that is making the phone unusable. But it is noticeably more sluggish than when 9.0 was installed.
Have you guys modified the phone in any way like unlocking the bootloader or rooting?
gumbyx84 said:
Have you guys modified the phone in any way like unlocking the bootloader or rooting?
Click to expand...
Click to collapse
I haven't. Just using whatever over the air OS Nokia pushes to the phone.
yes I did pay to unlock the boot loader I used linage from the rom section
it has all the bugs of the stock rom. Cant call out or with out the loud noise bug and no voip apps work
I did get the Android 9 based rom to work. it has a few bugs but its usable.
I more or less gave up im looking at a iphone now.
I spend 20 hours or more trying to get this phone to work
first the usb port goes out and I cant charge.
2 weeks after having the phone back I got a magnetic cable so the usb port would not brake any more cable. That was like $20
After 2 weeks android 10 more or less bricks the phone (a phone that cant make calls)
Then I have to spend like $15 to pay the poor guy to unlock my boot-loader (he did a great job)
I spend a lot more time loading the linage android 10 rom for it to have the same bugs ( in no way is it the devs fault im sure he did not know).
... can unlock your bootloader for a small fee.
I would say all android 10 based rom will have those kind of problems. I can only confirm it on the android 10 linage one
When I flash twrp most of the time the twrp would just freeze if booting form the phone.
I had no problem loading it with fastboot works evey time. So I would only use it install the rom and just boot it when you need it. I would not suggesting flashing it to recovery as it only worked some of the time for me.
Hope all that info helps
QUOTE=gumbyx84;81261583]Have you guys modified the phone in any way like unlocking the bootloader or rooting?[/QUOTE]
---------- Post added at 06:48 PM ---------- Previous post was at 06:44 PM ----------
The calling problem goes in and out. Some times it works some times it dose not. Facebook message outgoing calls the mic will not work, Same with google voice.
if i make calls with out google voice it works 1/2 the time. all the people have the same problem
https://community.phones.nokia.com/discussion/54374/android-10-after-update-on-nokia-7-1
diggeryo said:
Same thing happened to me with the sped up chipmunk-y sound. It happened during the dial and after someone picks up. Though it didn't seem to happen every time. Also, I didn't notice it on any incoming calls, just outgoing.
I tried a few things to fix it--rebooting, clearing some app caches, etc. Nothing seemed to work.
My next step was to try a factory reset, but then all of a sudden the issue disappeared. No new update was released/installed, so I just assumed the issue had been on my provider's end (T-Mobile), and they fixed whatever the problem was.
As for sluggishness of the phone after the update: I agree. It seems a little sluggish to me too. Not anything that is making the phone unusable. But it is noticeably more sluggish than when 9.0 was installed.
Click to expand...
Click to collapse
How to fix the phone call problems
To everyone having calling issues (distortion / squealing, or other people can't hear them), try this: Turn off Voice over LTE. You go to Settings -> Wireless and Networks -> Mobile Networks -> VoLTE, and turn that setting off. This fixed the problem for all 3 Nokia 7.1 phones in our family, when nothing else seemed to work.
Turning off VoLTE and wifi calling works, but VoLTE is important in my area with TMobile. Without it, too many dropped and missed calls. I actually downgraded from an Xperia XZ1 just to get VoLTE, now this happens.
I have TA-1085 running Android 10 that was pushed OTA on 12/25, while I do not have calling issues (from native call app) initially, calling from all 3rd party app (e.g. Messenger or Wechat) are not working: I can hear other side, while the other side can not hear me.
In addition to disabling VoLTE, I also changed the 'preferred network type' (see posting from author 'fiumaxx' on nokia's user forum, search there using android-10-after-update-on-nokia-7-1 as search string). I changed it to LTE/CDMA which works well for me.
Normal call sound is back to normal but 3rd party calling still not working.
zhou68000 said:
I have TA-1085 running Android 10 that was pushed OTA on 12/25, while I do not have calling issues (from native call app) initially, calling from all 3rd party app (e.g. Messenger or Wechat) are not working: I can hear other side, while the other side can not hear me.
In addition to disabling VoLTE, I also changed the 'preferred network type' (see posting from author 'fiumaxx' on nokia's user forum, search there using android-10-after-update-on-nokia-7-1 as search string). I changed it to LTE/CDMA which works well for me.
Normal call sound is back to normal but 3rd party calling still not working.
Click to expand...
Click to collapse
This worked for me:
Go to Settings/Apps and Notifications and then tap on where it says See All xx Apps. Scroll down until you see the Google app and tap on that. On the next screen you see, tap on Permissions and then tap on Microphone. A small window will pop up, and you must change the setting from Allow to Deny.
After changing this setting, Google Assistant won't work (no Hey Google), but the fix is persistent after reboots. This makes me think the real problem may be with the Google app. We'll see.
ikijibiki said:
This worked for me:
Go to Settings/Apps and Notifications and then tap on where it says See All xx Apps. Scroll down until you see the Google app and tap on that. On the next screen you see, tap on Permissions and then tap on Microphone. A small window will pop up, and you must change the setting from Allow to Deny.
After changing this setting, Google Assistant won't work (no Hey Google), but the fix is persistent after reboots. This makes me think the real problem may be with the Google app. We'll see.
Click to expand...
Click to collapse
Thank you so much for sharing! Works like a charm
Unfortunately denying microphone for the Google app did not work for me. I also noticed no one can hear me when making videos calls (Hangouts, Duo, Facebook messenger).
I then decided to factory reset, but did not help. Both VoLTE and video calling still not working.
Anyone else with video calling mic issues?
zhou68000 said:
I have TA-1085 running Android 10 that was pushed OTA on 12/25, while I do not have calling issues (from native call app) initially, calling from all 3rd party app (e.g. Messenger or Wechat) are not working: I can hear other side, while the other side can not hear me.
Click to expand...
Click to collapse
I had the same symptom on normal phone call (other side could not hear me). In my case, it was the Google Assistant not releasing the microphone, and here what worked: open the system settings, go to Google (service&preferences)/Account services/Search, Assistant&Voice/Voice/Voice Match. Them make sure Access With Voice Match is ticked off.
Or try opening settings, searching at the top for "Voice" and open "Voice Match", and tick off "Access with Voice Match".
ikijibiki said:
This worked for me:
Go to Settings/Apps and Notifications and then tap on where it says See All xx Apps. Scroll down until you see the Google app and tap on that. On the next screen you see, tap on Permissions and then tap on Microphone. A small window will pop up, and you must change the setting from Allow to Deny.
After changing this setting, Google Assistant won't work (no Hey Google), but the fix is persistent after reboots. This makes me think the real problem may be with the Google app. We'll see.
Click to expand...
Click to collapse
Confirm this recipe works for my TA-1085. Thanks much.
I solved my random voice problems (others can't hear me on Duo video call, duplex voice on the other side etc.) with the voice match assistant workaround until hopefully gets fixed in a next update. Don't know for sure if the thing is only on Nokia's side or Google app's as well on Android 10, since disabling Hey Google solves all issues
Will have to try/catch on future google app updates as well to find out
Sly_North said:
I had the same symptom on normal phone call (other side could not hear me). In my case, it was the Google Assistant not releasing the microphone, and here what worked: open the system settings, go to Google (service&preferences)/Account services/Search, Assistant&Voice/Voice/Voice Match. Them make sure Access With Voice Match is ticked off.
Or try opening settings, searching at the top for "Voice" and open "Voice Match", and tick off "Access with Voice Match".
Click to expand...
Click to collapse
Under "Voice Match" I don't see any "Access With Voice Match" setting. What I do see is "Hey Google," which says "Access your Assistant any time you say "Hey Google" when your screen is on." Perhaps this is what your mean?
I tried this solution and it works, too. I think it also has the advantage of not completely shutting down Assistant's access to the microphone. Just waking up Assistant by voice. Much less of a price. Thanks!
Has anyone heard anything about a real fix for this issue? I've gotten two Android updates since the upgrade to Android 10, but this issue has not been fixed yet.
After extensive talks and inside info on Nokia's community forums, seems like a Maintenance update (MR) is on the way for May, which they say fixes -among others- both voice bugs. That is, the echo on calls plus sound distortion in some games (e..g Monument Valley 2 for me)
Cross your fingers everyone for a quick release and confirmation of the fixes!
Today was the day at last....! MR update showed up rolling out globally and echo during calls plus crackling sounds in games are finally gone
Better late than never NOKIA
dbal said:
Today was the day at last....! MR update showed up rolling out globally and echo during calls plus crackling sounds in games are finally gone
Better late than never NOKIA
Click to expand...
Click to collapse
Yes, they seem to have fixed the voice call problems with Whatapp, Wechat, Hangouts and etc since the Android 10 update.
I'm having the strangest problem, and I've experienced this on multiple Android 10 only roms for Platina, it is relating to audio problems. It is the only thing I have trouble with on this ROM and wonder if anyone you had the same thing? I believe they are all related in some way!
Problem 1: When I use the regular dialer, and dial out, the dialing tone after calling a number comes through the speaker output and switches to normal ear piece sound the moment the call is answered
Problem 2: Using apps like WhatsApp, WeChat, LINE, and Kakaotalk, if making AUDIO only calls, I cannot hear the other person through the normal ear piece but if I switch to speaker, it works fine. The other person has no problem hearing me at all. Using Video chat works just fine and in normal fashion.
Problem 3: Whenever I am on speaker in any application, Increasing or decreasing the volume doesnt do anything
Could you tell me the location of the Audio file maybe I can look through in my file explorer and compare it to what a normal audio file should look like?
I've checked Volume, permissions, etc.. and cant figure this out. I've searched forums and everything and most people have a problem with the mic, not the speaker on their end.
Thanks for any help
Again, no problems if I use a Android 9 (custom or official), and it's just the earpiece speaker in apps other than the normal dialer. (normal dialer works like it should)
Flash this zip that I made and tell me https://mega.nz/file/xBoEAIxY#02Pp2SEnmnrS9f0kr8tJp_SNQfLMR7WEIYhIAO9pPq8
what rom Q u using?
---------- Post added at 12:07 AM ---------- Previous post was at 12:06 AM ----------
coz that old issue
soyimparable said:
Flash this zip that I made and tell me https://mega.nz/file/xBoEAIxY#02Pp2SEnmnrS9f0kr8tJp_SNQfLMR7WEIYhIAO9pPq8
Click to expand...
Click to collapse
First of all, thank you for trying to help me. Lately I've seen some questions go unnoticed. As I only have access to my dad's phone at the moment and he only has whatsapp and viber, i tried those too. Whatsapp still suffers from the same problem I noted. I never tested it on Viber prior so I can't comment, but when I created a voice to voice call, I hear it finally on my phone but it comes through the speaker but it isnt on speaker mode. If I turn on speaker mode on my phone, the volume is just much louder.
Regarding the normal dialer and dialing, I actually switched to Bliss Rom 12.7 after writing the original question and that part seemed to be already solved when I tested it.
Not sure which question of mine you sought to try to help me with?
ndrabodo said:
what rom Q u using?
---------- Post added at 12:07 AM ---------- Previous post was at 12:06 AM ----------
coz that old issue
Click to expand...
Click to collapse
Back in April when I was mainly trying to switch to Android 10, I tried almost all of them that were up in the ROMS section. I haven't tried the xiaomi official one yet but I did try xiaomi eu miui 12 with android 10 and that also has this problem.
Currently running Blissrom 12.7 that was released just a few days ago
It just doesnt make sense how I see no one else having this problem, yet my ear piece is working fine for normal operation and/or when I am running Android 9 on the phone.
I've tried playing around with OK GOOGLE, GOOGLE ASSISTANT, I dont use either now those so they were already off or didnt exist in my settings, but since installed and tried all kinds of variations.
Hi, I'm having a issue with my redmi note 9 pro. Whenever i try to make a call, it always goes to speakerphone. I cannot get it to go to the earpiece. WHen i try turning off speakerphone, the audio is still routed through the bottom speaker, and the person on the end of the call notices i sound broken up. WHen i swotch on the speakerphone the sound is clear, and then the person can hear me just fine. I've tried with whatsapp, google voice, and the regular phone app, and all have the same issue. I'm running Evolution X currently as my rom, but i've tried lineage os, and it has the same bug. On stock MIUI I don't remember having this issue, so maybe it's something weird with the custom roms. I'm also rooted with magisk. Anyone got any ideas, or has anyone ever experienced this issue when running custom roms on this phone? Any ideas, or suggestions are welcome. Thanks
Hi, I have this problem too. Of course inside the pubg mobile game. To temporarily solve this problem, first turn off the phone and connect the headphones when the operating system logo is displayed. A hissing sound is heard when plugging in the headphones.
Of course, to avoid this problem, you should use Bluetooth headphones.
Hi, I just tried your suggestion. it doesn't appear to work. My issue is with the earpiece, not headphones. Headphones for me have always worked flawlessly when running custom roms or stock. My issue is when making calls using the earpiece. Making calls using headphones seems to work fine. However when trying to use the earpiece, i cannot get it to work. What i mean by earpiece, is the top speaker of the phone, the one you have to hold close to your ear when making a call. FOr whatever reason calls always remain on the bottom speaker, and never seem to go to the top speaker aka earpiece. This happens in all calls, and in apps like whatsapp. Has anyone else ever experienced this issue? Again, headphones seem to work fine, and yes I'm rooted, and running a custom rom. When i was running stock, I don't ever remember this happening, but now that i'm running a custom rom, i can't get the earpiece to work. I really don't want to go back to the stock miui rom, but idk maybe i will if a solution can't be found
pielordbrian said:
Hi, I'm having a issue with my redmi note 9 pro. Whenever i try to make a call, it always goes to speakerphone. I cannot get it to go to the earpiece. WHen i try turning off speakerphone, the audio is still routed through the bottom speaker, and the person on the end of the call notices i sound broken up. WHen i swotch on the speakerphone the sound is clear, and then the person can hear me just fine. I've tried with whatsapp, google voice, and the regular phone app, and all have the same issue. I'm running Evolution X currently as my rom, but i've tried lineage os, and it has the same bug. On stock MIUI I don't remember having this issue, so maybe it's something weird with the custom roms. I'm also rooted with magisk. Anyone got any ideas, or has anyone ever experienced this issue when running custom roms on this phone? Any ideas, or suggestions are welcome. Thanks
Click to expand...
Click to collapse
I am having the same issue! any solution please let me know!
I am having the same problem - BUT on stock MIUI 12.5 - it started happening after I upgraded. If I could go back I would, but am happy to flasha new ROM if that will fix it.
I was thinking of flashing Lineage 18.1 but if that is having the save issue I ont bother. It must be a note 9 pro issue seeing as I only have the stock version..
I wonder if anyone at all has fixed this issue. I even contact xiaomi technical support but they were useless!
Anybody found its solution please update?
I'm having the exact same issue. When I initiate call it's on loudspeaker even though I didn't select that option. The other side can't hear me well. When I select "speaker" then it's still on loudspeaker, as it should be, and the other person can hear me fine.
I had the problem on crDroid (Android 12) and am currently experiencing the same problem on Pixel Experience (Android 12).
Please help someone us
I found the solution when I changed sim 1 to sim 2 the problem was solved.
mamamoiryani said:
I found the solution when I changed sim 1 to sim 2 the problem was solved.
Click to expand...
Click to collapse
Not quite sure I follow. Are you saying to remove sim 1? Or are you saying to change the default calling sim to sim 2 or something? I should note that I'm using both sims and a SD card. Are you saying I should just use sim slot 2?
mamamoiryani said:
I found the solution when I changed sim 1 to sim 2 the problem was solved.
Click to expand...
Click to collapse
Short version:
OK, so I just tried your advice, and it WORKED.
Long Version:
Ok, so I first removed both sims with the phone off. Then i put one of my 2 sims ONLY in slot 2 like you said. I inserted it into the phone, booted it up, and made a test call. To my surprise, the phone wasn't on speaker. I couldn't beileve it. I tried again, and it worked. I switched to speaker, now it's on speaker. I turned off the speaker and it was back to the earpeice! I tried whatsapp, and same result, the earpiece was working. I then decided to shut the phone down, and put the both sim 1 and 2 back in the phone. Guess what? after booting the phone up again, and making a test call, it still works! I don't understand the rhyme or reason behind it, but I'm not complaining. I'm so happy it FINALLY works.
to recap, Basically here are the steps:
1. Turn Off phone
2. Remove both sim cards.
3. Put a sim only in slot 2
4. Turn on phone and make a test call, it should no longer be on speaker!
5. go ahead and shut down the phone, and put a sim in both slots, if you are using 2 sims.
6. Turn the phone back on, and make a test call. It should still be working on the earpiece!
yes - this worked for me also - I have been looking for so long. A simple and un-remarkab le solution to a serious problem. Xiaomi should have been able to solve this.
All the same - thank you!
Great phone that was hindered for quite a few months by this serious problem
Again - thank you !
mamamoiryani said:
I found the solution when I changed sim 1 to sim 2 the problem was solved.
Click to expand...
Click to collapse
Thank you so much. I have been waiting for it for more than a year.