I am in trouble with this malware. It always starts when I try to open web browser or open a program. How can I get rid of this virus? I installed some antivirus and malware programs but they couldn't detect it. Please help me.
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Originally Posted by Help.me.please
So I went to download a game on the play store and it crashed so I tried again and it crashed again so I looked it up online and it said to factory reset my phone so I did and it got rid of the play store all together so I downloaded it on this website and now it says
"cant establish a reliable internet connection this could be a temporary problem or your android device may not be provisioned for data services. If it continues, call customer care."
Please help
From what i understand, you tried downloading an app and the download crashed so you factory reset your phone so maybe this time you could download it. Now that you have downloaded it you are receiving an error message saying that you dont have a reliable internet connection. May I ask what this app was you tried downloading and the model of your phone and service provider? A likely problem is that you might have granted administrator access to this 3rd party application and that it is spamming you with these error codes, or that you may have a virus that has disabled your internet connection. I advise for you to first uninstall this app and delete any files it may have left behind in case it is a virus and to remove admin permissions if it has any and to remove it as soon as possible.
A few weeks back my android device was infected with some adware.This adware automatically opens the play store and installs random apps.If i uninstall the app,it immediately opens the play store again.This wasn't the first time an adware was installed on my device without my knowledge.I simply uninstall the adware from my device whenever this situation occurred however this was different.The adware had installed itself as a system app so it couldn't be uninstalled as my device wasn't rooted.I tried several antiviruses from the play store but they all required root permission.
I finally did root my device and when i ran antivirus scan it found 3 viruses but strangely enough it couldn't remove any of them.The antivirus took me to the uninstall screen and it said uninstall finished but the virus was still showing in the detected list.I managed to remove 2 of the viruses by going to their apps folder in system and uninstalling from their but this one pesky virus won't go away.It's stored under system/priv-app/ as rt.apk and while uninstalling, it's name is listed as prevail.
Any tips?
Perform a full flash of your system and it should be done away with or better still make a copy of the unaffected file from another phone and after deleting this one you put it in there and restart
Sent from my GT-I9305 using Tapatalk
So when I Googled it, it said uninstall/disable avast while using it, I tried that, but it still froze my PC when even installing memu. So when I restart my computer and try to uninstal memu that wasn't fully installed, it doesn't show up in the program list for control panel, and if I try to manually delete the folder from my computer it says it's still in use.
What should I do to A) make memu work on my computer without uninstalling avast, or B) uninstall memu completely and give up trying to play FFRK on my computer while my phone is broke and I don't have money to fix it?
Hello everybody!
I keep getting the itscythera. com malware on my phone and cannot remove it.
Surfing on internet,I was advised to install malwarebytes software and reset the chrome browser.I did both -malwarebytes did not detect it and reset the chrome did not resolve the problem so the itscythera malware is still on my phone.
Does anybody have any idea how I can remove it?
Thanks in advance,
Arye
P.S - bitdefender antivirus is installed on my phone and did not detect it,too.
Propably you have installed suspicious app. So review your installed apps. Throught settings.
I hope somebody read this, I got a some specific trouble with my phone, I got a Samsung Galaxy A5, with Android 4.4.4 KitKat ( I know it's too old), I can't use Google play store anymore, so I must to look and download APK files from the web (APKpure, APKmirror, etc,). The trouble I got it's not exactly with my phone, it's with some app I downloaded from the web, the app is WaveEditor it's an audio editing app (The app is Pro Unlocked). I downloaded the file and I uploaded to virustotal.com, to know if the file had a virus, 60 antivirus told me the file is clean, so I installed in my phone and everything was alright, I use the app and any trouble, but some days after using the app I saw the info app, and I surprised myself, the app told me the space occupied was 512GB, (I couldn't taked a screenshot) it is ridiculous because of my phone got 16GB and 2GB the SD card, so after to see that I tryed to deleted the data of the app but no happens anything I tryed to uninstall the app but the phone restartg one's own. I don't open the app again. So I want to know if the app is the trouble or it's a trouble of my phone.
Go into safe mode and uninstall app. Is it set as a system Administrator?
If that fails, factory reset.
If that fails it may need to be reflashed.
Just because an app is clean when you install it doesn't prevent it from downloading its payload latter. Kitkat is vulnerable to some nasty rootkits that can worm their way out of the user partition ie Xhelper. Best to firewall block apps that don't need internet access and don't allow them to update. Karma Firewall works very well doing this.